Last night, Cisco unveiled a new “modern” logo for its Webex product suite along with annoucing a new set of features coming soon which range from background noise cancellation to adding polls and quizzes to make meetings more interactive.
The video Conferencing race continues as the leaders of the pack, Microsoft Teams, Webex and Zoom and Google Meet continue to see steady usage growth fueled initially by coronavirus pandemic which has now transformed into most beleive will be a longer term seismic shift to hybrid / home and office working and learning post pandemic as the world’s largest working from experiment has proved (for many) the effectiveness of home working and improved life balance achieved by ditching the daily commute.
The new Webex Suite
Cisco, which also unveiled a new Webex logo, said its new hybrid work “suite” is circa 40% to buy when brought together compared to the individual components as you’d expect.
In their blog, Cisco said they had subtly added almost 800 new features and devices since September last year to enhance the customer experience across meetings, calling, messaging, and event management specifically to address the long term needs of hybrid work which are very different from a pure remote work model.
Top new features
There was a handful of notible new features announced following a series of acquisitions over the past few months which Cisco are now ready to start baking into their new suite.
In December 2020, Cisco’s acquired Slido, and audience engagement tool with capabilities which include Q&A, polling, trivia, and gamification.
Last month, Cisco then acquired Socio Labs, an event technology platform for live, large-scale events and webinars.
Another new feature aims to more intelligently frame and reframe the speaker or most active meeting participants using machine learning and AI technology to allow the audience to better see body language and facial expressions in meetings – something more easily missed in remote/online meetings.
These new tools which will being Cisco up to or ahead of their competition, (in the case of Slido), are designed to make Webex better suited for the future of meetings and events of all sizes, including large “hybrid” events that combine in-person and virtual attendance, something all the major conferencing venues and hosts need to get right.
New logo, new look
The new webex suite comes with new fresh and dynamic look (which accompanies its new logo) which Cisco says better reflects the products values and initiatives.
Jeetu Patel, Cisco’s SVP and GM Security and Collaboration was quoted saying to Zdnet “We are unmistakably committed to inclusivity and making sure everyone has an equal voice and an equal seat at the table, no matter where the table is,”
Price “enhancements” too
Cisco said that the new Webex Suite will cost around 40% less than buying the individual components and services a-la-carte.
This is of course expected, with any suite of products but good to see and of course customers can save even more money by replacing legacy tools or disconnected services and platforms with tools from the Webex suite.
You can read more and try this out by visiting the cisco blogs here..