Teams “Phone” gets a heap of new features

What’s new

June 2021,brings a host of new features to Teams phones, which translate and complement some of the newest and greatest features users get with Teams on their desktop or mobile phone today. These include.

  • Add or Transfer Call to Device
  • Custom Backgrounds on video phones
  • Improved boss/admin/PA features
  • Outlook Contacts available on phone
  • Live captions support
  • Simpler and refreshed UI making it easier to get to key functions.

Let’s dive into the top 3 which are the most noticable in my view. You can see the full blog post and all the new features from Microsoft here.

Add or Transfer Call to Device

One of the most requested features is now here with the ability to add or transfer calls and meeting across devices.

Call add or transfer in Teams Phone Edition
(image c Microsoft)

With this latest update for Teams Phone, this functionality is now consistently available across all devices meaning your desk phone will recognise you are in a call on another device and prompt you to transfer or add it in, letting you start your call from elsewhere and transfer to your desk phone.

Custom Backgrounds

Custom Backgrounds on Teams Phone

Background replacement on Teams video phones is now also available meaning feature parity with other teams devices for consistent and familiar look and feel. This role doit a couple. Of months ago to Teams collaboration displays like the Lenovo.

Improved boss/admin/PA features

New boss/admin controls on Teams Phone

A collection of little updates to improve how  users interact with their calls and contacts.

For example, when a PA/Boss/Admin is in a call users can press the purple button touch target to see new options with respect to their contacts.  The boss or admin can easily see frequent contacts with instant options to see their call status or place an outgoing call to them.

You can read the full set of features from the Microsoft blog site.

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