Yesterday at Microsoft Build, Microsoft announced that is making its’ inevitable step in the future of Windows – making AI an integral part of Windows 11 with Windows Copilot.
In the (to be expected) incredible sizzle video from Microsoft (see below), we saw how the new Windows Copilot tool will live within the Windows sidebar and will be able to offer contextual actions and suggestions based on what’s currently on screen. The user will also be able to ask natural language questions and Copilot will respond much like Bing Chat does.
Microsoft said initial previews of Windows Copilot will begin as soon as next month with Windows Insiders and Windows MVPs.
It will see Microsoft AI becoming front and centre across more than 1.4 billion Windows users in the coming months.
What will Windows Copilot be able to do?
Microsoft say the Copilot will make all Windows users Power Users. It can be used to accomplish tasks within the OS such as turning on or off wireless, changing between light and dark mode, changing projection mode etc, all without having to fumble around trying to find the specific setting. Windows Copilot will also function as a true AI assistant, summarising documents, opening apps, and even sending documents via email. In short – Windows Copilot is the Cortana that never was.
Microsoft Windows Copilot Announcement Video
Initially, Windows Copilot will launch as a text-only tool, but in the announcement, Microsoft’s envisions that it will evolving into something you can interact with in other ways, like voice – like Cortana once did #RIPCortana.
Extensibility and Third-Party Apps
As was another common theme at Build2023, Windows Copilot, just like Bing Chat, will also support the same third-party plugins that OpenAI’s ChaptGPT uses. This is huge, since it means that in time, any application developer will be able to easily connect their applications and services to Windows Copilot, which is vital for Windows Copilot to not just be limited to its stock apps and Operating System functions.
This means that users will soon be able use Copilot to perform cross-application tasks. For example, it could review and shorten a document, create a Spotify playlist or share a recent photo to your social media platforms or an email all through a single prompt.
“AI is going to be the single largest driver of innovation for Windows in the years to come… It’s going to change the way you work, change your interaction models to make it easier. It’s going to understand so much about what you need.”
One thing I will say is that by bringing AI front and center of the Windows 11 operating system, (as they will be doing with Office apps and services, I honestly believe this has the potential to totally change the landscape of how we use and interface with our apps and devices.
What about Security and Privacy
We don’t currently know where the AI processing for Windows Copilot take-place will. It is conceivable that this max be a blend of local processing and within Microsoft’s data centres. We also do not yet know if you must be connected/online to the internet for Windows Copilot to work.
From a privacy perspective, we also do not yet have information about whether things like chat history will be preserved, or if there will be a “private mode”. More I am sure will be made available in coming weeks and once it starts being tested with Windows Insiders next month.
I would image also, that the initial Windows Insiders preview will only be available to the US, as is usually the case when these previews first hit.
Microsoft says Windows Copilot will be available in a preview version for Windows 11 users in June. The feature will then roll out some time later this year.
Will it Cost?
We expect this to be “included” within the Windows 11 license for consumers. Less is known about commercial customers at this point.
What do you think?
I’d love to know your thoughts and feedback. What do you think about the flood gates of AI being injected into every application we use. Is it too soon? What are the potential issues?
Microsoft has released Windows 11 Insider builds ( 22621.1680 and 22624.1680) with fixes and new features. Build 22624.1680 gets fixes and new features whereas 22621.1680 just gets fixes this time round. The full release notes are here.
Evolved Widgets Board
Microsoft say they are starting to revamp the widget board experience (based on user feedback).
This includes a larger (dynamic) canvas (3-columns if supported by the device) and introduction of new zones to provide quick access to new glanceable widgets from their apps and services. Users will also be able to take a high-value break with their personalised feed which will more personalised and customised that the current version.
Feedback request
As always (and an ask from the Windows Insider community and Dev team is) “please file your feedback” on the new experience using the Feedback Hub (🪟 + F, Desktop Experience, Widgets).
After using as Surface Pro 9 5G for 6 weeks as my daily device, this blog is my hands-on review of, IMO, an “almost” perfect device for working from “almost” anywhere!
Surface Pro 9 5G is a super thin, every bit premium, two-in-one device that continues to improve over the previous iterations. It has superb battery life and fast, always-on data with support for 5G sim and e-sim.
The Surface Pro 9 5G (SQ3)
The Surface Pro 9 range is beautifully designed, and is the first model of Surface device to come with the option of super-fast 5G support built in. Note that the Surface Pro 9 comes in two variants. The Intel version (without 5G) and the SQ3 [ARM-64] version which features built in 5G chipset along with a new NPU chip which adds additional uniqueness to the device (more on that later).
Surface Pro 9 with 5G
What I lovedabout it
What liked less!
✔️ Great battery life and fast 5G connectivity
❌ Windows on ARM still needs stability improvements
✔️ Premium build quality
❌ Feature differences between Intel and SQ3 (ARM) models is confusing
✔️ Best-in-class kickstand, keyboard and pen / inking experience
❌ Not all colour options available across the range
✔️ NPU – provides advanced AI powered camera and voice call features
❌Still need to buy keyboard separately,
✔️ Full HD webcam
✔️ Supports USB-C charging
Surface Pro 9 5G likes and dislikes
Overall look, feel and use
The Surface Pro 9 5G is every bit gorgeous in design and feel as previous Surface devices and looks almost identical to its sister the Surface Pro 9 (Intel version). Both are premium in every way, and feature the impressively thin, aluminium case, 13-inch 120Hz PixelSense display, and perfectly designed (optional) type-covers keyboard which now also houses the (also optional) Surface Slim Pen 2. Both models feature the built-in kickstand, which lets you prop up the screen on a table and adjust is smoothly to any viewing or working angle.
The Surface Pro 9 5G claims to have a 21-hour battery life, positioning it as the ideal choice for remote users who need a slim, sleek device without the need to carry a power supply and use clunky, unsecure coffee shop internet hotpots. This device is simply perfect for that [almost].
In my experience, the battery life was simply the best of any Surface I have ever used. Even in video calls all day and with multiple apps running, a mix of wireless and cellular (5G) usage I still have close to a third battery remaining after a 10-hour day here, there, and everywhere.
On the Surface 🤣 – outside of the internal upgrades and battery, the Surface Pro 9 is almost identical to the Surface Pro 8 and hardly distinguishable from even the older Surface Pro 7. The Surface Pro range works though – so I see no reason to make drastic changes.
Connectivity without boundaries
The Surface Pro 9’s built-in 5G connectivity support both eSIM and physical nano sim card.
Inserting a SIM into Surface Pro 9 5G
I used a physical sim (which can be easily fitted into the Surface Pro 9’s expansion area under the kickstand). My 02 SIM was recognised within about fifteen seconds and being 5G enabled was giving speeds of close to 80Mbps down and 12 Mbps which was rather good. As you can see from the image above, it is also easily to swap out the SSD with a Microsoft supported SSD should you need to in the future.
The ability to have 5G available whenever I needed it is certainly something I could get used too as I didn’t have to worry about trying to join an access point in a café or customer office or tether my mobile phone (not that that is hard to do, but the process is just more seamless and slicker).
Surface Pro 9 5G – AI through its’ Neural Processing Unit
One of the new features in Windows 11 that is bought to life with the Surface Pro 9 5G is new AI enhanced video and audio enhancements known as Windows Studio Effects. Surface Pro 9 5G’s front-facing camera it’s enhanced and assisted by the NPU, that powers feature such as automatic framing, hardware-based background blurring and sustained eye contact during video calls all of which work much better than the native teams (software) experience – the automatic framing super smooth. These features work across any video app too as it happens at hardware as you can see in the example below.
AI powered auto-framing on Surface Pro 9 (5G)
Note: These new AI features are only available with the Surface Pro 9 5G (which runs ARM) – which means the Intel version of Surface Pro 9 cannot take advantage of these features. While Intel’s 12th-gen CPUs are powerful, they don’t have an NPU built-in.
If you do have the 5G Pro 9 (or another OEM device with an NPU) you can access the setting from the Setting App in Windows 11.
Windows Studio Effects in Windows 11 on devices with NPUs
Pricing
Surface Pro 9 with 5G starts at £1,089 (ex VAT) which gets you the entry level device with 8GB of RAM and a 128GB SSD – though another £50 gets you the 16GB / 256GB version. Remember – you also need to add the type of cover keyboard and Surface Slim Pen.
Surface Pro 9 5G generally works out around £100 more than the Pro9 Intel based devices, but bear in mind the Pro 9 5G has, well, built in 5G connectivity. I would say, however, with the current “in-perfections” with Windows 11 on ARM (which is mainly due to lack of apps natively compiled for ARM-64) and that the performance of the Intel chipsets is better than that of the ARM based device, I had hoped that the Pro 9 5G would be cheaper than the intel version.
Changes in port and button layout.
Microsoft has moved the buttons and ports around a little from the previous generations of Surface Pro. For example, there is no 3.5mm headphone jack (which may annoy some). The two USB-C have also moved from the same side as the Surface Connector port to the opposite side, which gives them more space (this is the same as the Surface Pro X). They have also moved the power/sleep and volume rocker from sides of the device to the top of the Surface Pro 9 5G in line with other Surface devices including the Surface Book and Laptop.
“Optional” Keyboard and Pen
For me, the “optional” Typecover keyboard and Slim Pen are a necessity to get the best from a Surface Pro device such as the Surface Pro 9 5G.
The keyboard is full-sized, with comfortable spacing between the keys and 1.5mm of travel on a per-key basis for a satisfying typing experience. The Alcantara cover on the keyboard provides a nice level of comfort when typing, the 4-inch-wide touchpad is nicely positioned and in each reach.
The new type-cover, which was first available on the original Surface Pro X, features built-in storage for the Slim Pen which is a positive change to having a pen magnetically stuck to the side of the device like the previous generation of Surface Pro devices (Pro 3 to Pro 7 range). What’s more the Surface Slim pen automatically charges (no more AAAA batteries) when docked on the keyboard.
Surface Type cover with Slim Pen
To reveal the pen, we just pull the keyboard away from the screen and pluck out the Pen. It’s always fully charged and ready to use with a pen-friendly display.
Overall, this is a more elegant and secure way to manage the pen.
Audio, Sound and Cameras
Surface Pro 9 features dual far-field microphones, which means no one will have any trouble hearing you, while the SQ3’s neural engine brings special background noise-canceling capabilities.
Speaker-wise, you get a pair of 2W Dolby Atmos-supporting stereo speakers that provide a clear and crisp sound with no distortion even at high-volume. The speakers are good for everything from video call meeting audio, to watching films in HD on the crisp 120Hz screen.
At the back of the device is a ten-mega pixel camera which is capable of capturing superior quality images and can also record in 4K.
As with all Surface Devices (except the Laptop Go), you also get Windows Hello Camera, which can be used with Windows Hello and Windows Hello for Business for biometric (MFA) authentication – meaning in short, you can unlock and logon to your device with your face which is highly secure and much better than using passwords.
Display, Touch and Ink
The screen (which follows the usual 2:3 display ration) is vivid and offers dynamic 120Hz refresh and a high resolution of 2880 x 1920 (267 ppi).
Brightness is good for most light conditions with a max brightness of 450 nits and a contrast ratio of 1200:1. This is good but not super bright and other devixes such as iPad Pro do have better. That said, it was fine for my use and I never had any brightness issues which I just left on Windows auto-brightness.
Surface of course, also benefits of being both a touch- and incredible ink/pen screen.
Inking on Surface Pro 9 felt super natural – and when taking notes in OneNote really felt like ink was flowing out of the nib of the Slim Pen 2 and onto the digitial notebook. The latest Surface Slim Pen 2 is the most precise yet and also includes haptic feedback to make it feel as if you’re scratching a pencil across real paper. The Pen is lightweight, comfortable to hold, and never slips from your grip when holding it or writing.
What I love about the Surface Pen experience is that they use both ends of the pen – you get the inking nib and then a digital eraser on the other end, which is both a button and a digital eraser. There’s also a button along the pen body that you can use to activate various features in a number of apps which can be configured by the user – In OneNote, for instance, it can be used to quickly access the eye-dropper colour picker.
Battery and PowerConsumption
If battery life and versatility is top of list for your next Windows 11 device, Surface Pro 9 5G does an awesome job.
Microsoft claim “up to 19 hours”, but in my experience I got well over a full day of use. By that I mean I managed a full day of use (starting at home, in the office, client meeting, coffee shop) and then still had 29% battery in the morning which was enough for email on the train and my first meeting before I had to connect it to my portable USB Charger.
Beware of the buts…..
Microsoft’s vision on a creating an ultra-thin, ARM-powered Surface are great, but the vision is not yet a full reality. Don’t get me wrong – this is nothing like the original attempt (if you remember or bought a Surface RT back in 2012). The Pro 9 5 is a great device and runs Windows 11 brilliantly, but there are some practical issues. If you’re at all interested in a new Surface, buy the Intel model and get a hotspot on the side.
I love the Surface Pro 5G, but there are a few things that stop me giving this a 10/10. Some of these are niggles, some of them should attract a cheaper price and some might put you off. Then again – these are my opinions and I welcome yours.
The names can be confusing
Microsoft now has a single product line running on two very different chip designs – one built on Intel’s x86 hardware and another built on Microsoft’s custom SQ3 ARM system-on-a-chip (which is based on Qualcomm’s Snapdragon 8cx Gen 3). This can be confusing for buyers.
Performance and app compatibility needs to be understood
Of course, the Intel-powered Surface Pro 9 can run all the modern and legacy Windows apps you need.
The ARM/SQ3 model, however, can run a fewer set of apps natively (those that are ARM native apps) – whereas all other x86 apps need to run in an x86 emulated mode which naturally leads to slower performance. Windows 11 does fully supports x64 emulation, so the Pro 9 with 5G can pretty much run any x86 apps, but that doesn’t cover many games.
Microsoft claim that performance between the Intel and ARM / SQ3 models should be comparable which they are with native ARM apps, but there is occasional lag with older apps (especially those that are 32bit x86 apps. Microsoft Edge is super quick as a browser (doesn’t use Chrome) being built for Windows 11 and becuase it’s a native ARM app. For SQ3 to really shine it needs more developer support for ARM with native apps..
Do not use the ARM version if you are a gamer.
Buy the Intel version if you want to run/play most games. Since most games aren’t optimised for ARM, they simply will not run well. Advice is…if you are a gamer, you need to stick to the Intel versions or you’ll be disappointed in the performance lag.
Windows 365 should soon be getting new features that will see it more tightly integrated into the Windows 11 OS.
Windows 365 App
First, there is now a native Windows 365 app. This will allow Windows 11 users to power up a Cloud PC from the Task Bar or Start menu without having to head into a browser.
Microsoft Windows and Surface VP, Panos Panay, described these new features at Ignite 2022, as “just the beginning of our Windows and Microsoft cloud integration.” These changes could signal a new direction for Windows, as Microsoft looks to continue to blend Windows 365 and Windows 11 together in the future. This is available for Windows 10 and Windows 11 today and is coming soon to iOS, Android and macOS.
You can see the Windows 365 app experience on Windows 10 below.
Windows 365 Boot
When released later this year, Windows 365 Boot will enable Windows 11 devices to log directly into a Cloud PC instance at startup instead of using the local install of Windows 11.
But why would you want to do this? Well, it is designed for devices that are shared between multiple people or for organisations that allow (or want to allow) their employees to bring their own devices to work (BYOD). This is also good for contractors and temporary staff since it ensures they have a corporate desktop experience and access to all the apps the services without IT having to install VPN software or enroll the devices into their organisations’
“Windows 365 Boot will allow different users to log in directly to their own personal and secure Windows 365 Cloud PC with their credentials”
Wangui McKelvey | General Manager | Windows 365
Windows 365 Switch
….. the name I’m not a fan of, however we will see much deeper integration between Windows 11 and Windows 365 at the OS level. As the name implies, this level of deep integration will allow Windows 365 users seamlessly switch between their local desktop and that of the Cloud PC directly from the Task View (virtual desktops) feature of Windows 11.
Windows 365 Switch | Image (c) Microsoft
In case you are not familiar with “desktops” in Windows 11, then using the task view control in the Windows 11 taskbar allows users to create customise and move between desktops. This update will introduce a new option, which will allow users to quickly switch from the local desktop environment to their Cloud PC directly from the taskbar. Users will even be able to see a preview of what’s running on it. This will work both ways too – meaning when users open task view from the Cloud PC, they will also be able to quickly hop back onto the local device.
Windows 365 Offline Mode
Finally, Microsoft is working on a Windows 365 offline feature, which will enable users to continue to work locally when they do not have an internet connectivity to access their Cloud PC. This will work like a cached mode essentially and will resync automatically resync with the Windows 365 service without data loss when connectivity is restored ensuring that the user experience is consistent and un-interrupted.
The Windows Insider program, which launched 9 years ago in 2014, was first used to gain early public feedback on the final stages of the development of Windows 10, is currently undergoing a huge restructure in terms of how testing will be carried out with Windows Insiders including a new “Canary Channel” for testers who want to be at the very forefront of trying the newest Windows features.
New Windows Insider Builds | Image (c) Microsoft
Why the changes? Well, Microsoft now update Windows 11 a little at a time (though moment updates). These will consist of collections of quality and feature updates that will be bundled together and released a few times a year. More extensive changes (those which update the kernel and core underlying OS) will be confined to annual “feature updates”. This is expected to now be the foundation for future changes to Windows.
This blog summarises the key changes. For the verbose version, checkout the official Windows Insider Blog
The “new” Insider Rings
Canary Channel
The existing “Dev” channel, will soon (this month) be renamed to the “Canary” channel in which the newest and more experimental changes and features will be showcased for feedback.
The Canary channel will enable Windows Insiders to gain the earliest access to new builds with minimal validation and little. This build will not be recommended for daily drivers as users are likley to be testing builds that could be unstable, not working correctly and less tested that’ll those in the current Dev Channel.
These will be builds in the 25000 series.
The Dev Channel
The new “Dev Channel” will now be a half way house between the existing Dev and Beta channels. Insiders in this channel will continue to be able to test early features that may never make it to the stable version (release) of the Windows operating system. They will be better tested, will have the level of documentation and build notes that Insiders have become accustomed too and will be more stable.t
These will be builds in the 23000 series.
Beta and Release Channels
The Beta and Release Preview channels are not currently being changes. The Beta channel will remain more stable than the Dev channel, and Microsoft say that features in this build are likely to make it into future final release builds of Windows.
Beta builds will be in the 22000 series.
Getting on the right Channel
The restructuring of the Windows Insider Channels will require some choices to be made.
Anyone / any device currently on the Dev channel will be automatically moved to the Canary channel, where they will continue to receive Windows updates with build numbers in the 25000s range. These will be less stable that the current Dev channel.
Windows Insider Channel Selector (in setting -> Windows Update)
Anyone wanting to move to the new Dev channel (to obtain the 23000 series builds) will require to initiate a clean build (rebuild) of their device and to then re-enrol their device on the new Dev Channel.
Users on the Beta and Release Preview channel will not need to do anything thought they will be able to move to the new Dev channel without needing to reinstall the OS.
Windows 365 is “Windows as a Service – a cloud-based service that automatically creates a new type of Windows virtual machine (Cloud PCs) for users. Each Cloud PC is assigned to an individual user and is their dedicated Windows device. Windows 365 provides the productivity, security, and collaboration benefits of Windows and Microsoft 365.”
Windows 365 is “similar” to a dedicated virtual desktop assignment in an Azure Virtual Desktop (AVD) environment, but is delivered as a SaaS service, providing a dedicated Cloud PC that users can remotely sign in to. It is also significantly simpler to set-up and manage that VDI infrastructure and offers a simpler commercial model.
You may ask yourself, “Why would I want to stream a computer to….well another computer?” Well – there is more to that – let’s look at Microsoft Marketing!
Fruit of the Loom – because one-size doesn’t fit all.
Just like your Microsoft 365 subscriptions, Windows 365 is available in both Business and Enterprise Versions.
Windows 365 Enterprise is designed for organisations who have already invested in Microsoft’s Endpoint Manager and using Endpoint Manager to deploy and manage their Windows 10/11 devices. This means that if you want to start using Windows 365 Enterprise you will also need a license that includes Intune.
Windows 365 Business is aimed at any size organisation with less than 300 users that need a Cloud PC. This is the same service – but a little more no-frills. Windows 365 Business does not support joining to a custom (Azure) Vnet, and also does not allow users to connect to on-premises resources (yet) – it is for Cloud Native users.
What is best for your organisation is based on a couple of things. If you want to have a quick lightly managed device for your end users or are just running a pilot – Windows 365 Business is a good place to start (it’s cheaper too). If you want to have more control, access on-prem resources and manage the Cloud PCs in the same way you manage your physical desktops then Windows 365 Enterprise is best. To see a full comparison, check out the docs from Microsoft.
Pricing
Windows 365 is available through three plans. Each plan is available as Windows 365 Enterprise or Windows 365 Business edition and each plan is of course priced differently ranging from £23.90 (RRP) for Business Basic all the way up to £56.20 for Enterprise Premium which has 16GB RAM/4 CPUs and 128GB Storage – you can also customise your own spec if you like!
Basic: For running light productivity tools, frontline tools and browser-based apps
Standard: For most users that need full range of productivity tools & line-of-business apps.
Premium: For users that need high-performance compute and heavier data processing.
I’ve been running on a mid-range Windows 365 Enterprise Cloud PC with 8GB RAM and 128GB Storage which was ample for all my day-to-day use
The User Experience – Test Flight
Windows 365 is available on a browser or dedicated app on Windows 10 and Windows 11 (and soon for iOS and Android). Regardless of how you access it, the user experience is an instant (well actually always on if you prefer), high-performance and reliable personal desktop experience (that’s also optimised for Microsoft Teams and your other Microsoft 365 apps) regardless of the apps you use. Once running fall screen, you totally forget is a Cloud PC – even things like touch and pen work if your physical device has those properties.
Windows 365 User Experience
Who’s is Windows 365 for?
Windows 365 isn’t designed for the consumer market. Instead, it’s for companies and enterprises that need to deploy a network over a large area. It’s also designed to allow businesses to utilize computing power as they see fit.
The question – will the Cloud PC “era” revolutionise business computing, after VDI has (and is in some areas) still heavily used from a security, agility, and remote purpose.
One view is that organisations will be able to offer more choice, support BYOD and no longer need to money spend on high-end physical compute devices, deal with logistics, repairs, maintenance, and lifecycle management. All employee’s need is an existing device / browser and a reliable internet connection access their Windows 365 Cloud PC. Since this is a subscription service (like other SaaS apps), they can avoid capital expenditure on laptops and desktops that may not get used 100 percent of the time, allowing them to be more efficient with the use of their resources.
On the other side, many organisations have been investing in modern mobile computing like the Surface Pro 9 5G for hybrid work with local apps that access cloud services like Microsoft Teams and Office 365 etc.
Common Scenarios? There are many scenarios in which neither model is best and as such we typically seem a blended approach (some with physical devices some with Cloud PCs or even both!!). Some may compliment their laptop and local app deployment model with technology like Cloud PC for accessing certain apps, apps that require additional security such as finance apps or development platforms. There will also be scenarios in which a Cloud PC only environment works. Let’s explore some of these below.
Long term remote or contract workers that may not need a corporate device because they choose to use their own or because providing them with one is cumbersome and logistically difficult. For example, you may have a new contractor working with you full time for a period of weeks or months. Windows 365 Cloud PCs can be be used to create a dedicated, cloud-based environment for contractors with access to a specific set of applications, access to specific parts of your network and have specific conditional access policies. With Cloud PC, IT can quickly enable this securely on their personal device, with whatever restrictions you choose, completely isolated from their personal desktop.
Remote Work / work from anywhere – For example, you might be working from home or the office on your laptop and leave to go home, into the office or just to grab a coffee at the local cafe. Instead of lugging your laptop along, you could simply take your tablet/iPad and access your Cloud PC where you left off. This is also a great use case when on holiday and you need to access your desktop.
For specialist apps or secure environment – You may have roles within the business such as finance, surveyors, 3D modellers, programmers etc, who work on petabytes of data on a dedicated high-end workstation. For these people working remotely may not be an option or accessing seamless is a security nightmare. With Windows 365, these employees could have access to the same PC power as their office workstation on a secure environment on their own home PC or tablet.
To get super-fast internet access if you have isolated remote workers. Another advantage of Windows 365 is superfast internet. How? Well, since your Cloud PC runs from the Microsoft Cloud, you are essentially streaming just the screen – all your local apps, file and processing are done in the Cloud, so when you download large data from Office 365 or any other source, it’s actually being downloaded to and from Microsoft’s data centres, which means super-fast internet. Microsoft demo’d a speed test which showed download speeds of up to 10 GBPS and upload speeds of up to 4 GBPS. In my tests I received the following.
New employees and for improving the break-fix experience – For employees that develop a fault with their corporate laptop or for new employees that don’t yet have a laptop, Windows 365 can be a great fit. Instead of getting them to use their own device as a BYOD device mode (which is not secure, breaches company security policy, could increase risk of breach, malware infestation etc), while they wait for a device or repair, use Windows 365 to quickly provision them a corporate Cloud PC which they can access from any device and that looks and feels exactly like the experience they are used to. This minimises impact to the user, keeps them productive, reducing urgency in repair or device procurement and can make for a super slick process for all involved.
Windows 365 from an Admin Experience
Now then, I am not an IT administrator anymore (I was once), but from the experience I have had setting up demo and test environments, it is so simple. Reason being, there is no setting up and maintaining complex VDI network and software infrastructure or different tools to use for management, since everything is managed through Intune – which you probably already use!
Using Intune, IT can manage both physical and virtual devices in one place making it simple to deploy software, add new Cloud PCs, upgrade Cloud PCs and of course, reset them, delete them and re-provisioning them. IT can also easily see how much computing power each Cloud PC or user is using and because they run in Azure (which is Carbon Neutral), you can technically deploy an entire fleet of Cloud PCs with zero CO2 overhead! Onboarding users is simple too, as you can simply make a user part of the right group (ensuring they also have a license) and a new Cloud PC is automatically provisioned which takes less than an hour. If you have autopilot enabled, then just like a physical device, the apps, configuration, settings etc are all applied as part of the build!
Since device specification is controlled by a license – should a user needs a more powerful device, IT can simply assign a different license – no waiting on a complex configuration change or buying a new physical PC (also good for the environment). The opposite also applies as a Cloud PC can be changed to a lower power device – saving compute power and licensing costs! Network performance monitoring is also built inside Windows 365 and because every Cloud PC runs from Microsoft’s Cloud they get laser-fast and direct connect connectivity to your Microsoft 365 app and Azure and being a Microsoft Cloud Service – Microsoft continuously monitor and run diagnostics on your Windows 365 environment – meaning if they detect an issue (either with your config or theirs), IT get notified!
Quick Intune Tour of Windows 365
Security First
One of the big appeals of Windows 365 is for remote work, temporary staff, new joiners, contractors, and students. Since the Cloud PC is…well in the cloud, it’s inherently more secure – protected by the same enterprise class security, identity, and compliance solutions from Microsoft that most admins will already use. Since Cloud PC is accessed via a secure browser or the Windows 365 app, it is isolated and insulated from most threats, and since is not directly installed on your device, it’s inherently more secure and can be configured to have no local access removing the risk from malware or ransomware from the underlying physical device.
Cloud PC also supports Azure AD Single Sign (and even password-less sign-on) on which gives a frictionless user experience without the need to use separate passwords – reducing the risk of credential theft in your environment which is especially useful when used with personal devices.
“By leveraging Windows 365 we can quickly and easily provide contactors with Windows 11 desktops which they can access on their own laptops meaning they are protected by our security and compliance policies. These Cloud PCs are instantly available from any device and any location, with little to no risk from the physical device they use to connect from”.
A customer quote!
Windows 365 vsAzure Virtual Desktop
How is Windows 365 different to Azure Virtual Desktop then?
Where Windows 365 Cloud PC is a dedicated desktop, managed by Microsoft as a SaaS app, Azure Virtual Desktop (AVD) is a Platform as a Service (PaaS) service which runs in Azure. With AVD, organisations have more full granular control over the environment build, and can configure a fully tailored, customised desktop and application virtualisation experience using either pooled or dedicated (one to one) desktops. Windows 365 is dedicated desktop and does not support multi session like AVD does. Billing of AVD is based on Azure usage whereas, Windows 365 is a single subscription per user and billed on a flat per user, per month fee (based on the spec of the machine).
Both Windows 365 and AVD make use of some overlapping technology, so they may seem similar but there are major differences.
How to Get Started with Windows 365
Procure some licenses from your partner or Microsoft direct
Configure Windows 365 from Intune
Configure the on-premises network connection
Create Security Group for Cloud PC users
Assign a Cloud PC license to your users (or at group level)
Create a Provisioning Policy
Configure Hybrid Azure AD Join or Native Azure AD Join
Create or assign a custom or stock image
Enable and configure updates for Windows 365 (you can even use Autopatch)
Assign users to the group created in step 5
get the user to download the Windows 365 App or connect via a browser at
As an “evergreen” Operating System, Microsoft is continually enhancing and improving Windows 11, with the help of user feedback, community voice and the work it does with the @WindowsInsidercommunity to make Windows better and better. Microsoft released the Windows 11 2022 Update at the end of last year which featured loads of improvements and features.
Windows 11 Moment 2 Update
As the hybrid workplace continues to adapt and change, it will come as no surprise that there are a tone of further updates planned for Windows 11 in 2023 which will see Microsoft ramp up the pace of update releases rather than the “traditional” annual update cycles.
It’s all about “moments”.
Outside the core update cycles, Microsoft will also be shipping more frequent updates known as and enhancements known as “Moment updates“. The first moment update shipped in October 2022 and included a number of highly requested features such as tabs in File Explorer – which, just like in an Edge browser, help users stay more focussed and organised when working with files and folders and negates the need to have multiple instances of File Explorer open – also thereby preserving system resources and saving energy.
As get well in to the first quarter of 2023, Windows 11’s ‘Moment 2’ update is expected to to ship sometime in March and has been being tested by Windows Insiders for a couple of months now. To be released via Windows Update, the moment 2 update will include another set of highly requested features and improvements. Having been part of the testing and feedback panel on this, I wanted to share some of the key things coming imminently…
Taskbar enhancements There a bunch of new customisation features and adaptive enhancements in this update.
On of my biggest favourites is some big enhancements to the taskbar.
First up is that Microsoft is bringing the new AI-powered Bing experience directly into the search bar in Windows 11.
New AI powered bing in Windows Search bar
Second is improved the experience when the Windows device is in “tablet mode” – which is most applicable to users with devices like the Surface Pro an other 2-in-1 devices. This works really well and makes Windows 11 much more intuitive when working in different orientations. It has come a long way since Windows 10.
Windows 11 Tablet optimised taskbar
With this update, users will see a new adaptive Taskbar that is better optimised for tablet use and touch. The key change here is ensuring that the Taskbar no longer gets in the way when in tablet mode, making better use of the screen real estate.
Third up, the Taskbar is also getting 4 new search bar options (which Microsoft have been experimenting with for a few months with Insiders. These will include options for no icon, a search icon, a search icon with label, and traditional search box.
Next up (I said there were loads), users will be able to swipe up on the Taskbar to get access to their pinned and running applications icons for simple interaction and by continuing the swipe up action, you are seamlessly transitioned to the Start Menu automatically.
Finally, users will have the ability to pin and unpin background apps to the taskbar via the Settings app. This useful for users that aren’t a fan of the System Tray overflow menu. As such users will now have the choice of disabling this feature. Windows 11’s overflow flyout view will also now allows for more icons to be shown.
Task Manager and Settings app changes
This update will also see some new enhancements to Task Manager, including a new search bar at the top which will allow users to quickly carry out searches on files without having to navigate or use menus. Microsoft have also updates some of the new popup dialogs to keep it in line with the fluent design. Accent colour matching has also been improved.
The Settings app also gets a handful of updates all centred around enhancing the user’s experience and how they interact with the OS based. One of the new key features in this update is the inclusion of a new Energy Recommendations feature that is now included within the Power & Sleep section – see the little video below.
New Energy Tools in Windows 11
This enables users to easily view and adjust energy efficient settings (which is also guided by the aid of a little wizard) and allows aspects like changing the time it takes for the device to go to sleep, what happens to USB de
vices in sleep mode when it can’t detect any input.
Other updates across the OS
File Explorer has also been further enhanced. For example, when you type into the search box, the results will be displayed instantly. The search box also appears to have reduced in size.
Other key changes include expanded voice commands supported by the Voice Access feature, the Snipping tool now comes with two buttons, Snip and Record. This means you can now screen record your display, and even pause and play it, though it is a real same that there is no simple blur tool to mask out any private information without the need to use third party tools….. [please add this Microsoft]
Snipping Tool with record function
Keep up to date
To find out more about the Windows Insider Programme and to follow the updates to Windows 11, check out the Windows Insider Blog
I recently found an old RM Tablet PC from my days working as a Solution Architect at RM Education. After powering it up (it still worked), I decided it was time to write a back dated review of the device (which was powered by Windows XP Tablet PC Edition) that in my opinion, introduced and innovated the touch and Tablet centric world we are now so familiar with.
Education First XP Tablet Edition
In 2002, under the leadership of CEO Tim Pearson, RM Educationbecame the education launch partner for not only a new class of device that we now just take for granted. These devices ignited and innovated not just the education sector, but future waves of tablet and touch devices across, not just Windows based devices, but through to Apple, Amazon and Google.
Windows XP Tablet PC Edition was an edition of Windows XP built exclusively for this new era of Tablet PC computers with pen-sensitive screens, which was released on 7 November 2002. More on this later.
RM Plc Original Tablet PC (2002)
Windows XP Tablet Edition was full a windows XPs but also included various tools and accessories that could be used with a pen and included apps such as Windows Journal, InkBall, Sticky Notes, Office XP and Tablet PC Input Panel.
Microsoft also released an major update to the OS, Version 2005 (codenamed Lonestar)a couple of years later in August 2004 and both an OEM version and as a service pack update for the original Windows XP Tablet PC Edition.
Who was it for?
The RM Tablet PC saw three iterations – the original (pictured above) and an updated version a couple of years later and then the RM discovery tablet after that. These marked an evolution and true innovation in mobile computing world at the time – providing an entirely new interface and method of working that was natural, flexible and highly effective.
The innovative ‘slate’ design (totally unique at the time) focussed on leveraging the full power of a PC (Intel Celeron or Pentium M processors) into an ultra-portable device. There was no need for a keyboard and mouse – (though it of course supported it) and controlling the desktop was achieved through a pen used directly onto the screen, which incorporates the convenient and intuitive aspects of pen and paper into a radical new technology, along with new paper like apps like Microsoft Journal and the debut of Microsoft OneNote.
RM Tablet was build for educators and learners
In 2002 (wow.. that’s twenty one years ago) were the education launch partner for Windows XP Tablet and had built a tough, education focussed touch device that fitted well into the classroom (along with charging trollies to let teachers hand them out to students on a one to one ratio).
The RM tablets took mobile tablet computing way beyond standard laptops and current pen computing devices of their time, such as PDAs, by delivering a full Microsoft Windows XP Professional powered device that could be used either on or off the network (with 802.11b wireless) just like a notebook or standard PC. In fact, the RM Tablet PC exceeded existing PC hardware by utilising Microsoft’s most advanced operating system (at the time) with a version of XP enhanced specifically for touch and pen. RM also bundled their whole class teaching tools like Easy Teach worked a treat as teachers were already familiar with the software.
This was a real differentiator to just another laptop (RM Education used to manufacturer their own devices here in the UK in Abingdon, Oxford). Windows XP Tablet PC Edition included all the tools needed to effectively use the pen and touch through the OS, as well as many additional functions, including the added ability to annotate directly onto documents and text using ‘Digital Ink’. This is not to underestimated in terms of its innovation and revelance today. Digital Ink was the cornerstone of this now daily use technology, but at the time was a revolutionary new approach used across tablets, phones and covertable devices like Surface Pro.
This brought huge advantages to the classroom, and in my time working with Schools and Colleges back then, I witnessed 2005 some of the enormous impact it could bring, such as enabling students to use pen and ink in a digitial canvas with all the other benefits of word processing etc not taken away. Teachers used it for notes, printed onto whiteboards, removing the need for clunky overhead projectors that used to dominate classrooms.
IMO, there is no doubt that the RM Tablet PC opened up many possibilities for teaching and learning in ways that simply didn’t previously currently exist.
Life after Windows XP Tablet Edition
In many ways, as Microsoft often do, Windows XP Tablet Edition, set the groundwork and lot a fire for much of the next 10 years or so of innovation in touch and Tablet development which Apple, Google and Microsoft now dominate in their own ways.
With the release of Windows Vista in 2006, all Tablet PC components were then natively included with the OS itself without the need of a separate edition. This marked the start of the Tablet PC era from Microsoft which aimed to bring the best of touch and pen to traditional Windows devices without the need for a separate OS or dedicated apps.
Winding forward to today, 2023, tablet devices and 2-in1s dominate the workplace, front line workers, our personal lives, education and more. Apple have gone the route of dedicated tablets (with keyboards in some cases), whereas Microsoft have stuck by the original ethos that XP Tablet Edition started with touch and ink now firmly dynamically embedded within the Windows OS.
Did you know? : Windows Vista (which was seen as a failure in the eyes of many following the success of XP and the early teething and stability issues of Vista) was the seventh operating system in the Windows NT operating system lineup and was the version succeeding Windows XP and preceding Windows 7. It was the only version of Windows to later support upgrade paths from Windows XP and to Windows 7
This week I was delighted to be re-awarded as a Microsoft Most Valued Professional (MVP) for the 5th year running, but what does it mean and why am so thrilled to be rewarded?
What are MVPs?
Microsoft Most Valuable Professionals, or MVPs, are “technology experts who passionately share their knowledge with the community”. They are always on the “bleeding edge” and have an unstoppable urge to get their hands on new, exciting technologies. MVPs have deep knowledge of Microsoft products and services, while also being able to bring together diverse platforms, products and solutions, to solve real world problems. MVPs make up a global community of over 4,000 technical experts and community leaders across 90 countries/regions and are driven by their passion, community spirit, and quest for knowledge. Above all and in addition to this, part of the “role” of the MVPs is our passion and desire to help others. For Microsoft, this is what sets MVPs apart, through formal product feedback, community events, forums, blogs, reviews etc and of course through social channels our mission is to drive awareness, adoption, constructive feedback, ideas and suggestions to help continually improve Microsoft products and services.
What is the MVP Award?
For more than two decades, the Microsoft MVP Award has been Microsofts’ way of saying thank you to community leaders within in their MVP catagory. The contributions MVPs make to the community, ranging from speaking engagements, to social media posts, to writing books, to helping others in online communities, have incredible impact.
As MVPs, we receive a number of technical benefits from Microsoft to help be the best at supporting our passion for technology and innovation. Key benefits to MVPs include early access to Microsoft products, direct communication channels with our product teams and an invitation to the Global MVP Summit, an exclusive annual event hosted in our global HQ in Redmond. They also have a very close relationship with the local Microsoft teams in their area, who are there to support and empower MVPs to address needs and opportunities in the local ecosystem. Other benefits include an executive recognition letter, a Visual Studio technical subscription, and an Office 365 subscription.
The Windows Insider Most Valuable Professional
The Windows Insider Most Valuable Professional (MVP) award recognises people who are passionate about Windows and are positive Windows advocates within their communities. Like other MVPs, we can be found across the globe and are driven by a passion for flighting Insider Preview builds and filing feedback to help improve the current and future generations of Windows, contributing to the technical community through forums, chats with the Windows product team and creating how-to content with the goal of helping others achieve more and making Windows the OS of choice for every person and every organisation.
I have been a Windows Insider for 11 years and seen the development and evolution of Windows 10 and Windows 11 and Windows Insiders are now looking at what comes next after the current release (Windows 11 22H2) release. As new devices and new form factors are being tested, I’m excited by what 2023 and beyond will bring to Windows.
As I look forward to 2023, the main topics of interest, content and testing for me that I will explore, showcase and blog will include:
Continuing to test, drive and promote some of the awesome accessibly features that span across the Windows 11 OS
Tracking and reporting on Windows Insider and production releases, updates, issues and fixes for Windows 11 and Windows vNext
Evalusations and reviews of the latest Microsoft hardware such as the Surface devices, accessiblity devices and peripherals building for Windows 11 and Windows 365
Dive deeper into Security features across Windows consumer, professional and enterprise editions and into the realms of Windows 365 (Cloud PC) and Microsoft 365
Report on my other observations and ruminations on Windows technology, changes and developments and do my best to respond to comments or asks from the community,
Increase my contributions to the windows communities and in-person events.
Windows 365 now supports (Dec 2022) the creating of Azure AD Cloud PCs that use single sign-on. Previously this required a dual-sign in step.
This is a big improvement, and now means users only have to logon once to the Windows 365 Cloud PC app – from here on in, their CloudPC desktops will seamlessly sign-in (subject to any specific conditional access polices you may have applied of course.) It even works with passwordless sign-on . You can see the user experience below.
Windows 365 Cloud PC SSO Demo
Enabling the SSO setting
To enable SSO, administrators can update their existing Cloud PC provisioning profiles or create new Cloud PC policy with the “single sign on” setting enabled.
Enabling SSO for Windows 365 Cloud PC
Note: Existing Cloud PCs will not automatically support SSO – these will need to be re-provisioned, which can be done from the device pane in endpoint manager as show below.
Surface Laptop 5 is a premium, lightweight, and gorgeous l laptop which builds on the success of its predecessor. This is my one-month, hands-on review.
TL;DR
Surface Laptop 5 was released in October 2022, along with the new Surface Pro 9 and Surface Studio 2+ as part of the 10-year anniversary of Surface.
Surface Laptop 5 is available in several colours including platinum, black, sage and sandstone, this latest iteration of hasn’t changed much from last years’ Surface Laptop 4. It features the same dimensions and form factor as previous generations (which has barely changed since the original version) but has received the annual welcomed tech update and now includes the latest 12th generation Intel chipsets, built on the Intel® Evo™ platform, offering up to 50% power than previous generation. Find out more about Intel Evo?
Thanks to Microsoft, I was able to get my hands on a Surface Laptop 5 on launch day and have been using it as my daily machine to allow me to put it through the paces and write this hands-on review.
If you have never looked at the Surface line of laptops before, then you should! – Microsoft make the most gorgeous looking, premium devices on the market – all of which feature an anodized aluminum metal process, resulting in a luxury and smooth finish, which closely resembles the look and class of a MacBook. If you’ve ever used a cheaper, plastic built Laptop before, you will instantly notice the premium feel of Surface difference.
There are a range of colours available, but the 15-inch model only offers Black or Platinum, while the 13.5″ version also provides the option of Sage and Sandstone. I like the black personally on Surface Laptop range though I do think next time I might try a colour!
Microsoft also offer Alcantara options for the keyboard area, although it is limited to the 13.5″ Platinum model only. This gives a slightly soft and more premium finish to the keyboard deck, which provides a nice alternative to the aluminium metal. See below.
Image of Surface Laptop 5 with Alcantara finish
Overall feel and use
This is a quick laptop. I have been using a Surface Book 2 and Surface Pro X for a few years now as my two main devices, yet after just a few hours with the Surface Laptop 5, I could feel that this was a great bit of kit. Everything from the speed to power on (instant on), Windows Hello sign-in, launching apps, multitasking, and switching apps was effortless and fast. Video was smooth and audio was sharp and felt like it surrounded me.
The Surface Laptop 5 itself is thin and light – the 13.5 ” I am testing weighs just under three pounds, which is perfect for on-the-go and taking between home and office.
Both the 13.5″ and 15″ models look similar their predecessor, the Surface Laptop 4 (and those before it – a design that still looks modern and fresh. The device feels every bit premium design as you’d expect from a Surface. It is built from high quality refined aluminium in the popular minimalist design, with full size keyboard, large and responsive track pad, 120Hz, 3:2 ratio, 201 PPI pixel sense display, protected by Gorilla Glass 5.
Sensors, camera and speakers are hidden out of sight, the lid has an elegant and subtle Surface Logo on the lid, and around the sides of the device are the standard range of ports, which consist of the Surface Connector (I know many don’t like this but I like it from a consistency perspective), USB-A, USB-C (Thunderbolt 4) and a 3.5mm headphone jack (which interestingly has been removed from the latest Surface Pro 9 line up).
Microsoft have also further perfected the balance and feel of the device, with one-handed opening and nicely cut-away base that gives the impression that the device is floating above your workspace.
Screen options
Available in 13.5- or 15-inch variants, the screen is super clear and bright and features 120Hz refresh, 3:2 aspect ratio 201 PPI pixel-sense display. The 3:2 aspect ratio is standard across all Surface devices and gives additional vertical space when working on docs or browsing the Web, but it does mean you’ll get the black pillar box lines top and bottom if watching a movie in 16:9. The screen aspect ratio works really well for work and school.
The screen features the 10-point multi-touch as is super responsive, giving it a natural advantage over other premium products like the Apple Mac Book Pro (which still doesn’t have a touch screen). The screen is super precise and supports all Surface Pen generations. The screen also supports Dolby Vision IQ which works by adjusting the colours on the screen based on the levels of ambient light to boost your viewing experience. Watching movies appeared better than my home TV (I need to upgrade) with ultra-vivid colours which are powered by Dolby Vision®3.
I personally find use any device without a touch screen cumbersome to use as touch now feels so natural across almost every other type of device we use.
The screen is protected with Gorilla Glass 5 (GG3 on the Alcantara version), which not only protects the screen but also provides great resistance to scratching.
Camera / Webcam
The front-facing camera is set in the bezel of the display. This is an HD 720p quality optic that supports Windows Hello. To be honest, 720p seems a bit poor for a premium level laptop, but the camera is high quality and provides good images even in poor light.
Camera quality is ok – more than enough for video calls, but you wouldn’t use it for high-quality photos – a little grainy.
Image taken in doors with no filters – Surface Laptop 5
Audio and Sound
Audio quality on Surface Laptop is really good, especially compared to cheaper devices on the market. You get dual studio mics located each side of the web cam and the speakers, leverage Dolby Atmos®.4 to provide virtual surround sound. It’s great for Teams calls or watching movies etc.
Connectivity
As always with super thin devices, connectivity is minimal but practical. All the ports are located on the left-hand side of the laptop with just the Surface connect port located on the right side which can be used for charging and connectivity to a Surface Dock which then gives you almost endless connectivity options as well as multiple screen support at 4k.
USB and Headphone ports on Surface Laptop 5
You get a single USB-A 3.1 and a USB-C port which supports Thunderbolt 4.0. There’s also a 3.5mm headphone socket and the Surface charging connector.
For connecting more than that you’ll need to use a Surface dock or use Bluetooth of course.
Battery Life
For a device you can carry around and use all day – it needs to be light and have great battery life, or you are forced to carry a charger around “just in case”. Good battery life of course needs to balance three things – performance, battery life and power consumption.
Microsoft say that Surface Laptop 5 can last up to 18 hours of battery life, but the test conditions used by manufacturers is rarely the environment most workers use daily.
I averaged 9 hours and 32 minutes of battery life on a single charge.
I have been using Surface Laptop 5 for just over a month now and have not had a day (yet) where I needed to plug the device in to charge to get me through the day. In my environment I didn’t do anything special – and had settings within Windows as follows:
Screen Brightness: Auto Keyboard Backlight: Off (this is going to use power) Screen Brightness: 60% (with auto-adjust off) Power Saving Mode: Auto Power mode: Recommended (default)
With these in place, and using a typical mix of Teams calls, Office apps and Web Apps, I averaged 9 hours and 32 minutes for the laptop to go from 100% to it shutting off when i ignored the “plug me in” notifications. By best day was 11 hours 12 minutes and my worst day (which was all day on video calls), the the laptop still powered through for 8hrs 4 mins.
Sustainability
Microsoft is committed to sustainability and carbon reduction, and this applies to the Surface device family also. Microsoft Surface laptops and tablets are EPEAT gold-registered, and Microsoft are committed to carbon neutrality across the supply chain by 2030.
From a repairability perspective (which also reduced waste and prolongs device life), Surface Laptop 5 devices have a replaceable SSD, display, battery, and motherboard, amongst other swappable components. This is a huge win for consumers and business since it means they can not only stretch out the lifespan of the Surface Laptop 5 by replacing failed components, but it also goes a long way to help corporate ESG goals. This is not unique to Surface Laptop 5 either, the slide below from Microsoft showcases just how repairable Surface now is.
Image (c) Microsoft.
Surface is also committed to:
Ensuring packaging is from recycled, renewable or responsibly sourced content by 2025
Eliminating all virgin, single use Pretoleum-based plastics by 2025
Being fully recyclable by 2030
Uses 100% recyclable packaging by 2030
In the race for king of premium, this is also another winning factor over devices like the Apple MacBook.
Microsoft even have a YouTube video showing some of this repairability. ⬇️
Verdict – Why Choose Surface?
Surface Laptop 5 may not be a radical new or wow design, but Surface Laptop just works. I’m a big fan of Surface, so you may consider me biased (but that doesn’t mean I’m wrong)!
To me there’s four main reason I choose Surface over other brands.
Look: High-quality, thin, lightweight, premium design and workmanship
Performance: Vast range of technical configuration (and therefore price)
Support: Built to run Windows by the company that makes Windows
Sustainability: Repairable, strong commitments to re-use and recycle as well as low-power and excellent battery life (easily lasts a full day of use).
Microsoft Surface celebrated 10 years of Surface yesterday, with the 2022 line up, which saw Surface Pro 9 with 5G, Surface Laptop 5 and Surface Studio 2 + being launched.
With what was a modest event, compared to previous years, Microsoft unveiled a handful of new and updated Surface devices including:
Surface Pro 9
Surface Pro 9 with 5G
Surface Laptop 5
Surface Studio 2+
Audio Dock and Microsoft Presenter +
The keynoted by Panos Panay, EVP and Chief Product Officer at Microsoft, kicked off the event taking viewers through the history of Microsoft’s journey with Surface.
Surface Pro 9
Always my favour form factor that makes Surface a Surface is the Pro range. Microsoft Surface Pro 9 tablet was annouced with a new Liberty floral print design in blue colour, which has been created in collaboration with design house Liberty London.
Surface Pro 9 – Image (c) Microsoft
Like the Laptop 5, The Surface Pro 9 comes equipped with Thunderbolt connectors and has a 120Hz, 13-inch PixelSense display which makes it perfect for use both as a hand-held tablet and as a laptop when attached to a type cover keyboard.
Microsoft displayed how the Windows 11 adapts with larger spacing between apps when the keyboard is detached from the tablet. Microsoft showcased just how quickly Windows 11 adapts to the change in use, with larger spacing between apps when the keyboard is detached from the device.
Surface Pro 9 is the first in the series with 5G capabilities. This variant is built on the ARM-based Microsoft SQ3 processor powered by Qualcomm Snapdragon and has a battery life of up to 19 hours.
Other variants of the tablet are powered by Intel’s 12th-generation EVO processor.
The front facing camera is centred and field of view has been widened. The (optional) Surface Slim Pen 2 The tablet has a microactuator inside, which, according to Microsoft means “its ink-focussed view makes writing on the screen feel like writing on paper with digital ink that appears to flow”.
Exlusive also to the Surface Pro 9 5G model, is a new NPU (neural processing unit) which Microsoft said is the most powerful ever in a laptop. The NPU gives the Pro 9 the ability to dynamically focus on the subject at all times, even if the subject is moving. It can automatically creates blur effects and smooth auto framing.
Also provided by the NPU, is a new Voice Focus, which drastically cuts out all kinds of background noise. This was showcased with a leaf blower and hair dryer and seemed extremely impressive (almost magical).
Surface Laptop 5
Laptop 5 was first new product revealed at the event and follows last years Surface Laptop 4, released in 2021.
Surface Laptop 5 – image (c) Microsoft
Following the same popular design size, Laptop 5 was shown being opened with just one hand revealing a new, quieter keyboard which has been further optimised for responsiveness. As you’d expect, the design is sleek and light and available in four colours, including the newest colour, sage green.
Surface Laption 5 is built on the latest Intel EVO platform and now has Thunderbolt 4 ports.
Microsoft says that the laptop is up to 50 percent more powerful than its predecessor. It has up to 18 hours of battery life and features a fast charge feature, which powers up the laptop in 30 minutes to provide 9 hours of battery life.
The Microsoft Surface Laptop 5 has the usual 3:2 PixelSense display for both their 13.5-inch and 15-inch models and feature Dolby Vision IQ to deliver richer details and sharper contrast that are tuned to automatically adjust colour accuracy. The screen is also 120hz.
From an audio perspective, we get Dolby Atmos 3D spatial processing speakers, placed right behind the corners of the keys on the keyboard.
Surface Studio 2+
A superb device that many thought had been forgotten was also brought back to life. Oddly called Studio 2+, rather than 3, this could suggest a design change might come in the future, but for now it keeps the futuristic design of Studio 2 and is beautiful.
Surface Studio 2+ — Image (c) Microsoft
Surface Studio 2+ is powered by Intel i7 quad-core processor and NVIDIA GeForce RTX 3060, which Microsoft say is “five times more powerful than the original Surface Studio.”
It comes with three Thunderbolt ports in keeping with rest of the line up and has a 4K display with a colour depth of DCI P3. This also naturally features both Dolby Vision and Dolby Atmos audio.
The gorgeous 28inch screen can be adjusted with just a one-finger push which allows it to intelligently glide and stay in what ever position works for the mode of work. Leveraging Windows 11’s snap layout feature, the screen is large enough to have four separate 14-inch display windows open at the same time, something designers love.
Audio Dock and Microsoft Presenter+
Two other hardware products were revealed at the event. These were Microsoft Presenter+, which is a Teams remote with a mute button, and Audio Dock with multiple ports and spacial speaker and mic
Windows and Surface Together
Whilst the focus was of course about the new Surface line up, most of which were inline with the predictions, the importance and development of Windows was also front of stage. As such, Microsoft used this event to showcase new features for Windows 11, many designed specifically around Surface and other multi form factor devices like Surface Studio Laptop, a Surface Pro and Studio 2+.
Following up from the Windows 11 22H2 update that is now rolling out, Microsoft highlighted so of the new accessibility features that are built in to Windows 11. This incudes a system-wide live captions from audio content, which automatically appears on the screen when any audio from any source is playing.
Among other accessibility features showcased was system wide voice access for voice control and navigation which include new natural voices.
Pricing and Availability
No official announcement of the price of any new Microsoft Surface product was made during the event.
After the initial release of Windows 11’s first annual update 22H2 about a month ago, Microsoft is increasing the availability of Windows 11 2022 for users who proactively look for updates by clicking the “check for updates” button in Settings.
Check for updates in Windows 11
Microsoft will still detect for known issues or incompatibilities in your system, either hardware or application based as as such may still implement a blocking safeguardnto prevent your device getting the update until the known issue is resolved.
For less eager users, who do not manually check for updates, the update will arrive in time as part of the traditional update release schedule, giving the Microsoft more time to to continue monitoring the quality and success of the rollout across the huge number of devices running Windows 11.
For more experienced users, Microsoft has also made official ISOs for #Windows11 available from their website or by using the Windows 11 Installation Assistant. Please ensure you don’t use third party, non Microsoft sites as these are likely to be scams and full of nasties!
Known issues with 22H2
Microsoft is constantly monitoring the efficiency and quality of the update and have issues a few advisories around certain incompatibilities with the update which include amongst other things some printer drivers issues as well as an issue when copying large files to Windows 11 2022 systems locally and via network. Patches for the latter are already being rolled out.
Microsoft has confirm what many were expecting. They are holding a Surface event next month (October 12th).
Being held and streamed online also, the event, which is officially dubbed “Microsoft Fall 2022 Event,” is being hosted the day before its global Ignite Event. October also marks the 10 year anniversary of Surface! Wow.
What to expect
As is usual this time of year, the rumour mill and noise around the event is on fire.
It is “expected” that Microsoft will be annoucing the Surface Pro 9 which will have the option of Arm or Intel processors, update to Surface Laptop and a new (but different) Surface Studio.
Stay tuned.
There is also rumour of new Surface accessories coming too, and knowing Microsoft there will also be a couple of suprises..
To find out first hand what is new and what to get excited about, you can register and watch live by registering here.
Windows 11 version 22H2 is the next major update coming to Windows 11 was released yesterday (20th Sept 2022).
Can you believe that Windows 11 has been with us for almost a year? Since then, Microsoft has been continually working with Windows Insiders to add more polish and refinement that is now making their way into this latest update, as well as continuous enhancements and improvements based on feedback and media.
The initial release last year, was the major new release of Windows which built on the success of Windows 10, but with a major new Start menu, modern UI, enhancements to security, a brand-new, modern sounds and animations, and a bunch of new features all centred around enhancing the hybrid work and play experience.
As a Windows Insider, I’ve been using and testing the Windows 11 22H2 update for some time, and this blog aims to summarise the key changes and experience from my point of view.
TL;DR
There’s lots of polish, improvements and changes coming in this update, the key ones worthy of mention are listed below and discussed in more detail within this blog… Enjoy!
Start menu now has App Folders
Taskbar finally support Drag and Drop
Focus Assist integrates to Notification Center
Snap Assist gets snappier and smarter.
File Explorer gets Tabs
OneDrive gets more integrated with the OS
Touch enhancements and new gestures
New Task Manager app
New Video Editing / Authoring App
Enhanced Accessibility Features
Numerous UI improvements
Version 22H2 will be offered as a free update for all Windows 11 users and is part of the life cycle updates that we are used to with Windows.
Note: Windows 10 (which is supported and serviced until 2025), will also soon be getting its 22H2 update.
Start Menu Updates
With the first version of Windows 11, Microsoft introduced an innovative new design for the Start menu that had been rebuilt from the ground up with simplicity in mind. This was led with some criticism but has been generally well received and is a nice modern touch on what was an aging look and feel.
The biggest news with this update is that users can now create app folders. Creating app folders is simply and intuitive. By simply dragging one app icon over the other, then letting go, Windows will create the app folder, which can then be named re organised and moved around move the folder around in the pinned area of the Start menu. This helps a lot with making the Start menu feel less cluttered and is similar to what we are used too on android and iOS.
Taskbar and Action Centre
Unfortunately, no…. You still cannot move the taskbar from the bottom of the screen to the sides or the top. There has been lots of feedback around this as it’s been possible to move it in all previous versions of Windows. It looks like it’s staying at the bottom (at least for now). Remember you can move the alignment of the start button to the left though!
The biggest criticism filed in feedback hub around Windows11 has been about the Taskbar and the inability to be able to drag and drop files between apps using the Taskbar. This has been resolved and is back in Windows 11 22H2 which makes multitasking with the Taskbar far easier and restores functionality that was previously part of the Taskbar in previous versions of Windows…. Shame it’s taken a year to put it back!
The Action Center has also received a bunch of updates too, including the “focus assist” button, which has moved from Quick Settings into the Notification panel where it makes more sense. As part of the move, it’s also been renamed to “do not disturb.” which also makes more sense. Microsoft has also added a new “focus” timer under the calendar flyout.
The focus timer is now also paired with the Windows 11 Clock app, which can also synchronise with your Microsoft To-Do lists and to Spotify. In this latest update users can now start a do not disturb session (with music) straight from the notification center, whereas previously this had to be launched from the Clock app.
Finally, the Bluetooth action in the Quick Settings panel has been updated with the ability to view and manage Bluetooth devices without having to launch the Settings app first. This brings it in line with other Quick Setting actions like the Wi-Fi and accessibility toggles.
Snap Assist Updates
One the best new features that hit Windows 11 was Snap Assist, which provides a simple and intuitive way of aligning Windows across your display(s).
This update brings and additional way of initiating snap assist. With this update, and in addition to the drop-down snapping menu that appears when you hover a window at the top of the screen, and the ability to drag app windows to the far left or right of your screen, the 22H2 update adds a new “snap bar” menu that drops down from the top middle of your display when you grab an app window to move it.
Snap Assist in Windows 11
The snap bar “peeks” out at the top of your screen when you begin to move an app window (rather than having to take it all the way to the top) and allows you to drag your app window into any of the snapping layouts available.
As before, the number of snap grid options is based on the size and resolution of your display.
File Explorer
File Explorer has received a fair amount of attention in this 22H2 update.
First up, Tabs…. Yes, Microsoft is adding tabs to the File Explorer app, something that have been requested in feedback hub for ages. Just like a Web Browser, you can now open new tabs and switch between them directly from File Explorer without having to open multiple windows.
File Explorer – with Tabs in Windows 11 22H2
Next, there is a new “Home” page that is now shown by default when you open the File Explorer. The layout is still familiar but has some subtle differences such as a new “favourites” and “recent” area that appears below your quick-access folders.
The Home page give you the ability to pin files to the favorites area, which will keep them front and center for ease of access. Additionally, the recents area works similarly to the recommended feed in the Start menu and shows. A history of the most recent opened files. This can be turned off if you don’t want to use it.
Microsoft has also moved personal folders out from the “This PC” section – this now only shows storage and network drives. This means if you want to access your user folders, you need to go to the Home page or the sidebar. Whilst this was tested with Windows Insiders, I suspect some users will find this an odd change, but I guess it does make sense.
The sidebar interface in File Explorer has also been updated slightly. Microsoft have repositioned the Home page and OneDrive folders at the top of the side bar, followed by pinned and most used folders, “This PC” and “Network drives” are at the bottom of the side bar.
OneDrive has become even more integrated into File Explorer with 22H2. It is now possible to set your OneDrive directory as the default home page for File Explorer. This is useful as more people are using OneDrive over personal local storage. File Explorer also now includes a new sync activity indicator in the top right which shows available cloud storage as well as what files are syncing or have recently been synced.
Finally, there is an updated “open with” dialog design too which is more in line with the rest of the Windows 11 design. It works in the same way as the old one, just like looks like it was built for Windows 11.
Touch Enhancements
The Touch Experience has also been improved for users with touch-first devices like Surface Pro. Windows 11 removed the dedicated “tablet mode” interface that touch users were used to on Windows 10 last year and replaced it with enhancements to the desktop interface to make it easier to use with touch. With the 22H2 updat3, there are new gestures that enable access to common system areas such as the Start menu and Control Center with the swipe of a finger as well as new gestures for things like switching, closing, and snapping apps.
Start menu: Swipe up from the bottom middle of the screen.
All Apps: Swipe right in the Start menu.
Control Centre: Swipe up from the bottom right of the screen.
Switch between open apps: Three finger swipe left or right in the middle of the screen.
Task View: Three finger swipe up in the middle of the screen.
Minimise all apps: Three finger swipe down in the middle of the screen
New Native Apps
A number of the stock apps have also been updated and a major new one added.
Task Manager has been updated for the first time since Windows 8 and brings with it a brand-new design that brings it in line with the rest of the Windows 11 design language.
New Task Manager in Windows 11 22H2
The updated Task Manager introduces a new sidebar along the left which is home to all the different tabs that Task Manager has always featured. From here you can access system processes, performance, app history, start-up apps, users, details, and services tabs right from the hamburger menu.
Common actions such as “end task” and “run new task” have been moved to the top right corner, just below the window controls and Microsoft has also updates the graphs in the performance tab match your system accent colour.
Microsoft has also added two brand new apps with the also the 22H2 update.
Clipchamp is a new video editing tool that Microsoft acquired last year that is now a Stock Windows 11 app. The app is good IMO and provides good video editing tools. It is simple and intuitive to use to create videos, tutorials etc., for corporate, home, or social media. There’s is a paid tier and free tier, with the paid option offering many more stock video, music and animated effects as well as free cloud storage.
Clipchamp App in Windows 11 22H2
Secondly, the Family Safety (also available on iOS and Android) is now available as an app on Windows 11. This is a web app, which simply points to the online Microsoft Family Safety services where you can add family members, track their location, approve purchase requests, share Office subscriptions, and monitor usage and activity across all apps and services including Xbox games.
Enhanced Accessibility Features
Microsoft is now stranger to accessibility features across their products and services.
22H2 update brings live captions, which can be enabled on any content. The live captions work across all Windows and with any app and even works without an Internet connection.
Microsoft has added a new voice access feature that enables full control your Windows PC using just your voice and is powerful, simple to use and accurate (in my testing anyway).
When voice access is enabled, a narration bar appears along the top of the screen, which then let’s you use your voice to navigate all of Windows. Key commands such as “open Start” or “scroll Edge”, “Open Word”. You can also use your voice to move the cursor to specific points on the screen, type sentences into text boxes and much more.
Summary
In all a solid bunch of updates to mark the One Year Anniversary of Windows 11. For me there is still (as there was in Windows 10) many UI inconsistencies to work on, but Microsoft are getting there and the enhancements to Start Menu and Taskbar are very much welcomed.
If you have feedback on anything in Windows 11, then I encourage you to file your feedback in the Feedback Hub. The engineers and programme managers take the feedback seriously and it is reviewed and listened to. You can get to Feedback Hub, from Windows 11 by pressing 🪟and F.
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Windows 365 has just celebrated its first birthday – but what is it and why is Microsoft betting big on Windows 365 to help improve the employee experience, tighten security, and provide better agility for employees?
Businesses globally are once again being hit head on with challenges unrivalled in recent business history. Employee churn-rates are at record levels presenting unique business challenges, whilst the continuing shift in the workforce from centralised offices to home working has increased the number of “work locations” exponentially. Combined with the on-going global supply chain shortages, and logistical difficulties in procuring, preparing, and shipping new devices to employees makes onboarding new employees more challenging than ever. The continuing need to provide employees with a secure, professional, corporate desktop environment is pressuring IT to make decisions that can impact process, security, governance and above all employee satisfaction.
Microsoft are betting big with Windows 365, since it can help organisations significantly reduce the time it takes to provide new employees with access to their corporate desktop environment from days or weeks to minutes without compromising security. What’s more, unlike traditional on-premises Virtual Desktop Infrastructure (VDI) environments, Windows 365 (which is a new category of cloud computing, known as Cloud PC, simplifies the entire provisioning process and user experience.
In conjunction with the Enterprise Security Group, Microsoft recently carried out a TEI study which found that by leveraging Windows 365 Cloud PC, organisations can significantly lower the cost of providing access to an organisation’s end user computing environment whilst improving security and employee satisfaction. The ESG report also revealed that Windows 365 can provide a “typical organisation” with an overall annual benefit of up $7,271 per user for small businesses and up to $6,765 per user for companies with over 1,000 employees.
What is Windows 365?
In short, Windows 365 unlocks a new category of hybrid personal computing, called “Cloud PC” that delivers Windows from the cloud. It aims to provide a hybrid approach to providing client computing by utilising a cloud service that is not tied to any specific hardware.
Image (c) Microsoft
Windows 365 combines the power and security of Windows 10 or Windows 11 with the scalability and versatility of cloud to provide a personal, reliable, and familiar work/desktop environment on any supported physical device. If want to see it in action, you can head over to Microsoft’s YouTube video here.
Similar in concept, but different to VDI technology, Cloud PCs are one of the newest Microsoft cloud solutions to come to market. Cloud PCs are optimised for business and user agility, are highly secure, persistent to the user and are billed on a per-user, per-month model that simplifies the cost and infrastructure complexity of client computing environments and on-premises VDI solutions.
The report by ESG validated that Windows 365 provides capabilities that address nine of the ten business challenges identified by IT leaders.
Source: ESG Complete Survey Results, End-user Computing Trends, February 2022.
SIMPLE, COST EFFECTIVE, POWERFUL, SECURE – Windows 365 works by giving each user a dedicated Cloud PC (of a chosen specification) that runs their own individual Windows 10 or Windows 11 desktop environment while providing an extremely simple-to-manage ecosystem all managed via Microsoft’s Endpoint Manager toolset which is used to manage the rest of the physical desktop or laptop estate. For users, this means they can bring their existing device and instantly be presented with a familiar and powerful end-user computing experience either while they “wait” for their replacement or physical device or instead of waiting for IT to procure, provision, and image a new corporate device. In turn the ESG report finds that Cloud PC technology provides an effective solution for organisations of any size and sector, which are working to meet the complex needs of a hybrid or remote workforce.
Benefits of Windows 365 Cloud PC
Cost Predictability
The ESG report, concludes that Windows 365 delivers a combination of lowered costs, eliminated costs, and a predictable fixed cost model which can provides significant financial benefit in several areas.
Lower costs: Shifting to Windows 365 lowers and eliminates costs in several areas, including VDI licensing, server operating systems, remote desktop licensing, storage, management, power and cooling, license management, VDI management, procurement, and end-of-life costs.
Fixed-price model: Windows 365 Cloud PC pricing is based on a simple per-user, per-month model which that allows organisations to match computing and storage needs to individual user requirements. There is value in being able to project costs in business. Most VDI pricing models are based on consumption, which, while this may initially seem like an advantage, most organisation often find that their monthly charges extend far beyond projections when usage spikes unexpectedly.
Ability to cross-charge services: Organisations that charge internal or external business groups fees for licenses, hardware, or services will find that the Windows 365 predictable cost model makes it much easier to allocate specific costs in a granular and predictable way, especially when compared to the capital-intensive purchases needed to facilitate on-premises VDI or DaaS.
Business and User Agility
With employee churn-rates are at record levels, continuing delays in supply chains and with more employees, contractors and temporary staff being permanently remote, getting new employees up and running as quickly as possible is a big challenge. Windows 365 allows companies to provide highly secure Cloud PCs running Windows 11 on their device within minutes verses hours, days, or weeks.
Time to employee enablement: The time from when a new employee, temporary worker, or contractor is hired to when they are fully onboarded with their corporate device often takes time, leads to the employee getting a second-hand device, or means it delays their onboarding time. Leveraging Cloud PC technology can, however, means that organisations can now provide new starters with a new Windows desktop is under an hour, allowing them to security access their work environment from any supported device that the new worker wishes to use, even if it is only a temporary situation.
Enablement of temporary/seasonal workers – The cost in both money and time to empower short-term workers with a company work environment is often high, and either inhibits an organisation’s willingness to employ temporary works or worse, means they are forced to compromise on security due to the time to procure and provision a device. With Windows 365, temporary workers can quickly be provisioned so they have immediate access to the corporate environment while safe in the knowledge that all intellectual property stays secured within the corporate environment, and that the Cloud PC can be immediately removed at the end of the contract period.
Efficient IT Management – When compared to the effort required in procuring, preparing, and delivering laptops to users or even configuring and deploying virtual desktops with traditional VDI platforms, deployment of Cloud PC technology like Windows 365 can result in a 46% reduction in IT effort.
Ability to use any device – Windows 365 allows IT to provide workers with a highly secure, Windows 11 desktop on any supported device even though the host device may not be capable of natively running the OS. This is also great for “Bring Your Own Device” (BYOD) scenarios for employees who may just be starting or have shifted to working from home or short-term workers such as interns, contractors, and consultants.
Increased ability to react quicky to seasonal demand – The ability to get a secure, corporate desktop to users quickly is one of the barriers to rapid enablement. Windows 365 Cloud PCs empower businesses to immediately create and decommission desktops to react to opportunities that might be ignored in other DaaS or VDI environments.
Equality with the employees – The mindset of the workforce has changed from “May I have a job?” to an attitude of “What are you willing to do to keep me as an employee?”. Treating all employees as equals and providing them with a premium, professional-grade work environment is two of the key criteria for ensuring employee satisfaction. With Windows 365, employees can access a highly secure, personalized Windows 11 work experience through their Cloud PC, regardless of location or available device.
Merger and acquisition (M&A) scenarios – Mergers and acquisition events take months, even years, to align the separate work environments that result in an M&A to the same access and security postures. This limits potential cooperation between the entities and delays the full realization of value for the event. The ability to rapidly assimilate the new entities to the existing EUC solution accelerates the time to value and reduces the cost and risk of running parallel environments. The time to combine these two work environments into one can be significantly reduced by using Windows 365 Cloud PC.
Improved Security Posture
Employees and contractors today are working outside conventional environments and often on hardware that was never intended to be on corporate networks. The result is an increased risk of security breaches and data loss and, in many cases, missed business opportunities. ESG has found that organizations that adopt Windows 365 can help enhance their security posture in the following areas.
Inclusive, Secure, yet Flexible remote work – Cloud PCs can enable a hybrid workforce in a highly secure manner, even if those workers sometimes or always do their work on devices that aren’t expected to have direct access to corporate networks. Windows 365 Cloud PCs offer a layer of isolation that provides strong protection for the work environment and helps prevent data leakage or loss, with configurable options for how the Cloud PC interact with available physical device.
Business continuity and governance – As we know, COVID-19 forced almost every business to suddenly rethink, re-shift and re-prioritise their approach to remote work in a matter of days – doing all they could to get devices, repurpose old kit, leverage employee’s personal devices and ramp up VDI deployments, VPN and remote access tech to enable their people to work, often at the expense of usability, security and governance. As the future of this now unfolds into the hybrid workplace we see before us, technology like Windows 365 becomes a viable BC/DR solution. In short, Windows 365 could now be a vital cornerstone of a business continuity strategy and one that minimises disruption, maintains security and governance and provides a smooth transition for users.
Immediate on-boarding and offboarding of employees/contractors – The cost of PC recovery in the event of an offboarded employee or contractor is high and can take weeks in today’s expanded work environment. Interestingly, IBM estimates that 44% of breach events are caused intentionally by disgruntled employees who have been terminated but still have access to company hardware and resources. One of the benefits of Windows 365 is that as well as near instant provisioning, it also allows for the immediate removal of access to the Cloud PC along with all company data.
Protection of company data – the FBI estimate that 1 in 10 laptop devices will be lost or stolen during their lifetime, with the risk and financial exposure per event estimated to be between £25,000 and £45,000. Since Windows 365 Cloud PC devices store no data on the host device, a lost or stolen Cloud PC can be limited to the cost of the hardware and can be instantly accessed on another device, meaning no loss of productivity and no risk or loss or theft or corporate data.
What’s your experience of Windows 365?
As always, I’d love to hear your experiences, thoughts, and feedback on this – please leave a comment in the boxes below.
Last year, I reviewed the Microsoft Surface Laptop Go. Now, after a couple of weeks of use as my “temporary” daily machines, this is my review of the updated, 2022, Microsoft Surface Laptop Go 2 which starts from just £600 in the UK (about $US 700).
So – in short, the 2022 edition of the Surface Laptop Go 2 is a fantastic device for anyone in an admin role, those who travels a lot, work in education, front-line, sales etc., that needs a “good” overall performer (for email, web, office apps, bit of Netflix or Paramount+, etc.) but isn’t a “power user”. Laptop Go 2 is sleek, fast, affordable, portable, and easily powerful enough for most productivity tasks at home or work.
Surface Laptop Go 2
INTRODUCING “LAPTOP GO 2”
Version 2 of the Surface Laptop Go 2 – is every bit similar in shape, size, look at feel than the original but improves on it in several ways (under the hood). Inside, we now get an 11th Generation Intel Core processor alongside Intel Iris Xe graphics [last year’s model had the 10th Gen processors and Intel UHD graphics).
Microsoft say that the battery life in this model has also been slightly increased, partly owing to new Operating System Efficiencies in Windows 11 along with the lower power consuming 11th Gen chipsets.
LOOK AND FEEL
Laptop Go 2 weighs in at just 1.13kg and measures just 278.2mm x 206.2mm x 15.7mm – making it beautifully compact and lightweight and ideal for both students or anyone who travels or commutes a lot who are looking for something small, light but functional to take back and forth on the daily commute.
As you come to expect with a Surface Device, Laptop Go 2 is sleek and stylish. It comes in four colours including the standard Platinum, Ice Blue, Sage, and Sandstone. The model I tested was the Platinum model which is made of lightweight aluminium and has the familiar mirrored Microsoft logo on the lid.
When you open the clam-shell lid, you are presented with a full-size rubberised plastic keyboard, which Microsoft claims “provides 30% more key travel than the MacBook Air and a large trackpad. Being a more “budget friendly” device, there is no backlighting on the keyboard and the trackpad doesn’t have haptic feedback like the new Surface Laptop Studio debuted.
The power button (which does light up), also serves as a fingerprint sensor which you can use with Windows Hello to unlock the laptop.
Connectivity-wise, you get the same ports as on the Surface Laptop and last year’s Laptop Go 1 – a Single USB-C port (which supports 4K video), Single USB-A port, 3.5 mm headphone jack and the Surface Connect port which it uses for charging. You also get Wi-Fi 6 and Bluetooth 5.1.
Note: the USB-C port doesn’t support charging like many new laptops, so you’ll need to keep using the Surface Connect Port charger which comes in the box.
The screen on the Surface Laptop Go 2 has a 12.4-inch PixelSense touchscreen display with a resolution of 1536 x 1024p and a 3:2 aspect ratio like that found on most of the newer Surface family. The display is bright, clear, and sharp with great colours and black blacks – event in direct sunlight. Don’t get me wrong, Surface Laptop Go 2 is not intended for professional-level graphics or artwork, but it is more than good for viewing documents, web pages or watching videos. It also doesn’t support use of the Surface Pen, which is of course another cost saving thing.
The Webcam – is tiny and located between two small spatial microphones on the top edge of the screen. Unlike the “bigger” versions of Surface, this does not support Windows Hello and is only a 720p. This is the one area I wish Microsoft hadn’t “saved money” on as webcam quality is important in the new world of hybrid and remote work. I’m also so used to the Windows Hello Camera and personally prefer it over the fingerprint reader. Microsoft say that the camera on the Laptop Go 2 is an upgrade on last year’s model and features a “new camera module providing improved brightness, contrast and colour balance“.
Image taken from Teams on Surface Laptop Go 2
Low light and bright backlight quality was handled well, but the image did feel a little grainy at full screen – I think I’d still prefer at 1080p webcam though – feels like a compromise we don’t need.
SPECS, PEFORMANCE & BATTERY
SPECIFICATIONS The device I’ve had on loan, is powered by a Quadcore, 11th Gen Intel Core i5-1135G7 processor, the Intel Iris Xe graphics chipset and 16GB RAM along with a 256GB SSD.
Like all Surface’s Laptop Go 2 is available in both consumer and business editions. The business version ships with Windows 11 Professional and providing enhanced secure features including Secured-Core security features, which includes a dedicated physical TPM 2.0 chip (rather than virtual TPM in firmware which the consumer model has). Choices are otherwise limited in these more budget friendly devices, and Microsoft simply give you options over how much RAM and SSD storage you need.
The entry level unit has 128GB SSD, but only 4GB RAM and no fingerprint reader.
PERFORMANCE Spoiler – Laptop Go 2 is not designed to compete with the bigger members of the Surace family like the Surface Laptop, Surface Pro or Studio when it comes to raw power, and graphics performance, but it did do a decent job of everything I threw at it. Throughout my week of testing, I had multiple apps open, including Teams, Word, PowerPoint, and Outlook and used it a few evenings for watching a few films and even tried out Clipchamp to edit one of my son’s YouTube “clips” he’d made all without feeling like I was using an under-powered device. I even managed a bit of Minecraft on the device as well as playing TrainSimWorld 2 and Forza Horizon using Xbox Streaming – more on that later!!
BATTERY LIFE Microsoft states that Laptop Go 2 provides up to 13.5 hours of ‘typical device usage’, but my loan device lasted about 25% less than that – 9hrs 16mins in fact of constant use in my usual home working test scenario:
Connected via Wi-Fi.
Screen Brightness set to auto.
Bluetooth connected headset, keyboard, and mouse.
Mix of normal daily use – no special tests – 8-10 Teams Video Calls (camera on), Core Office desktop apps and some social media apps and web browsing.
Connected to 4K Ultrawide screen via Surface Dock v1.
This is, I would say the main area of disappointment compared to the advertised specs – as I think you’d still want to take a power adapter out with you – “just in case”.
9 hrs isn’t awful but it’s nowhere near the “up to 13.5hrs”.
One day Microsoft will get this bit right and maybe when (if) they shift to ARM based chipsets for Laptop Go and Surface Go we will see battery life closer to what Apple manage to squeeze out their “M” chip-based devices. performance out of the battery.
XBOX GAME STREAMING
So – this was never going to be the best experience, but while on holiday on the Isle of Wight (if you haven’t been – you should go by the way), I wanted to test Xbox remote play on our Xbox One X (I know I know, where’s the Series-X!). My first test was done running on NowTV broadband (70Mbps or so).
On returning home yesterday, I then recreated the scenario from my desk, streaming from the same Xbox (which is in the same house). The experience was pretty much the same.
In summary, for fast framerate games like this, I’d say “it works pretty well”. Game play was surprisingly good. It did struggle with the odd refresh glitch and jittery in places on high frame-rate games (I was testing it with Forza Horizon 4) but overall and given the spec of the Surface Laptop Go 2, was more impressed than I thought I’d be. The video below show’s how this played out.
Xbox Cloud Streaming – Forza Horizon 4
ROUNDING IT ALL UP
Battery life aside – Microsoft’s Surface Laptop Go 2 is a great all-rounder device for students, consumers or business users that are on more of a budget or than need something new and modern, gorgeous, and premium in feel that is both ultra-portable, and good enough for everything a “typical user” needs.
If you are big into gaming, (see above) big graphics/design and art, or you are a number crunching, coding, power-user then, you’ll want to look at the high-end devices like the Surface Laptop Studio or Surface Book 3 – though you can “get buy” when travelling if you need a game-fix and want to play remote or cloud play with the Xbox App.
Microsoft Defender for Endpoint has just received top marks for the latest Advanced Threat Protection Test carried out by AV-Test in Feb 2022.
The report (which tested many of the top products including Microsoft Defender in both the home and commercial space) found that it was best-in-class in terms of its ransomware detection and blocking.
The Advanced Threat Protection tests provide vendors and users with substantial findings as to how securely a product can protect against ransomware in real-life scenarios.
… All the products have to successfully defend against ransomware in 10 real-life scenarios under Windows. The test involves threats such as files containing hidden malware in archives, PowerPoint files with scripts or HTML files with malicious content.
AV-TEST
Top Marks
The tests were carried out amongst 14 of the top anti virus and endpoint protection products in the consumer and commercial space including:
Acronis
AVG
Avast
Bitdefender
Kaspersky
F-Secure
McAfee (Trellix)
Microsoft
Symantec
Whilst Microsoft came out joint top for all the tests in the corporate space, the lowest of the scores were McAfee / Trellix who AV-TEST claim were unable to fully block ransomware attacks in multiple different attack scenarios:
Microsoft Defender AV-TEST ransomware tests 02-22McAfee AV-TEST ransomware tests 02-22
You can access the full reports from AV-TEST here.
Good news for consumers and corporate
In short this should be good news for corporate customers that use Microsoft Defender (which is built into Windows 10 and Windows 11) as well as consumers.
Consumers in particular are often sold additional third party antivirus and anti ransomware products when they buy a new computer, buy software or through advertising and whilst there may be good reasons to buy additional products, these results should demonstrate just how good Microsoft are at protecting consumers and corporate clients who use their products.
Defender is part of a much bigger family
In the corporate space at least, Microsoft Defender is a an entire multiplatform, multi vendor platform suite of. Integrated services for protecting corporate systems and data from attack, breach, ransomware and theft. Their product suite extends across Identity (Defender for Identity), Cloud, Endpoint, IoT and Office 365 to name just a few.
You can find out more about the Microsoft Defender suite of products for corporate customers here.
Microsoft also annouced last month the release of Microsoft Defender for individuals which provides enterprise grade protection for Microsoft 365 consumers and family users. Microsoft Defender is a cross-device security app that helps individuals and families protect their data and devices, and stay safer online with malware protection, real-time security notifications, and security tips. You can read more here.
After Microsoft released the Windows 11 22H2 update to the Release Preview channel back in June, they have now started to roll out a new cumulative update for Windows Insiders that are running the Windows 11 build 22621 in the Release Preview channel. As you’d expect, this update is mainly focussed on essential bug fixes as we get closer to the formal 22H2 release.
You can visit the official blog site for the full list of changes here.
The major changes / fixes in this build include
Fixing the issue which stopped OneDrive working correctly via the file explorer shell
Adding support for Transport Layer Security (TLS) 1.3 in the Windows client and server LDAP implementations.
Fixed an issue with Edge sandbox mode.
How to Join the Windows Insider programme
For instructions on how to join the Windows Insider Program and join your device to the Release Preview Channel, click here.
Microsoft has unveiled a new “software updates” dashboard in the Microsoft 365 admin center that enables IT to get a simple, unified overview of the installation status of Windows and Microsoft 365 app updates across all their devices. This is currently in preview.
Software update tab in Admin Centre
“Keeping devices current with the latest security updates is an important part of an IT admin’s role. The software updates page in the health section of the Microsoft 365 admin center provides a high-level summary view that informs you of devices that may be behind on taking the latest updates released by Microsoft. “
Microsoft
The software updates page now has a new tab that shows Windows update status and end of service statistics. These charts provide information about all the Windows devices running unsupported versions of the Windows as well as those that reaching the end of support.
There is a separate tab which provides update status for Microsoft 365 Apps.
This new dashboard currently only provides update status for Microsoft 365 apps and the core Windows OS, but they plan to expand this in the future to cover critical on premises servers such as Exchange.
There is currently no ability to drill down into the non compliant devices. To do this you need to head the Security pane or Microsoft Endpoint Manager but I suspect this will be linked by the time it comes out of preview.
