Windows 365 now 20% cheaper until October 2025

With support for Windows 10 ending on 14th October 2025, Microsoft has introduced a strategic initiative aimed at easing the transition to modern computing environments and to encourage more oganisations to take a look at Windows 365.

They are offering a 20% off for any “new to Windows 365” business customers making it a great time to discover and test drive Windows 365.

What Is Windows 365?

Windows 365 is a 100% cloud-based service that streams a complete and dedicated Windows 11 operating system from the the Microsoft cloud to any device. In doing so, it this offers a modern and simple blend of mobility, security, and productivity. Being a cloud service (think Xbox Gaming) it can work on any internet connected device through a browser or Windows App. There is also a purpose-built Windows 365 Link Device which start shipping this month.

Use Cases for Windows 365

Whether you have contractors, temp staff, support bring your own device or just need to support remote workers better, Windows 365 is a simple, secure and flexible solution that adapts to your environment, your employees and your environment.

Windows 365 can work alongside an existing managed desktop and the subscription also includes Windows 10 Extended Support Updates, meaning if you use it from a Windows 10 device, you are secure and protected whilst you adopt Windows 365 or manage your transition from Windows 10 devices to more modern devices running Windows 11, like the new Surface Pro and Laptops released this week.

Windows 365 ensures that employees have access to a personalised, dedicated Windows desktop, apps, settings, and data with a single and secure login without compromise.

Why the discount counts!

Microsoft’s decision to offer a 20% discount on all Windows 365 subscriptions for first-time customers is a proactive measure to help businesses and individual users make a smooth transition ahead of Windows 10’s end of support. Here’s why the discount is a key opportunity:

  • Cost Efficiency: The discount provides immediate savings on subscription fees, making the switch to a cloud-based solution more budget-friendly. 
  • Enhanced Security: Leaving behind legacy Windows 10 systems means benefiting from next-generation security features built right into Windows 11 and Windows 365.
  • Modern Computing on Any Device: Many businesses face hardware challenges—especially with older systems that do not meet the specification or security requirements of Windows 11 . Windows 365 sidesteps this by delivering a full-featured Windows experience through the cloud whilst providing Windows 10 ESU for the base devices to keep you secure and protected.
  • Seamless Integration: Windows 365 is designed and tested to work effortlessly with your Windows applications and services including Copilot, Microsoft Teams, OneDrive, and other Office apps, Windows 365 ensures a cohesive ecosystem that boosts productivity and collaboration.
  • Flexibility: Windows 365 offers different SKUs for Small Business, Front Line Workers, and Enterprise and comes in different configuration specifications which can be scaled up and down as needed.

Who Can Benefit?

The 20% discount is available exclusively for first-time Windows 365 customers. It is valid for either the duration of the customer’s Enterprise Agreement contract or, for the first year of a CSP subscription.

Transitioning in the Shadow of Windows 10 End of Support

As Microsoft officially phases out support for Windows 10 in October 2025, many organizations are confronted with a pivotal decision: upgrade to newer, more secure systems or continue risking vulnerabilities on an aging operating system. Windows 365 emerges as a robust, cost-effective alternative that not only mitigates these risks but also propels organizations into a more agile and modern operational paradigm. This timely discount is a clarion call to innovate, modernize, and make a daring leap into the future of hybrid computing.

Speak to Cisilion Today

Now is the perfect moment to embrace change and take Windows 365 for a test drive. We can provide guidance, licensing, support, deployment and adoption support to help you transition or pilot Windows 365 and answer any questions you have.

The promotional SKU ends on October 31, 2025,

New Surface Copilot+PC devices announced

Microsoft has today announced new (smaller) Copilot+ PC Surface Pro and Laptop 13″ which amongst other things provide a more cost effective Windows-powered alternative to the Apple iPad Pro 11-inch which is also due to launch this week.

These devices focus on hypermobility, versatility, and durability as key user priorities based on extensive user feedback and end user device surveys and studies.

These new devices include a “more portable” 13-inch Surface Laptop and a 12-inch Surface Pro, both of which are smaller/lower-spec versions of Microsoft’s flagship Laptop and Pro.

Both are Copilot+PCs though and powered by an eight-core Snapdragon X Plus processor with an NPU rated at 45 trillion AI operations per second (TOPS).

New Surface Laptop (Left) and Pro (Right)

Both come with a base config of 16GB of RAM (the minimum required for a Copilot+ PC), 256GB or 512GB of UFS storage. They come in three colours, Platinum, Ocean and Violet, and Platinum.

Release date for orders is May 20, 2025, and pricing starts at $899.99 for Laptop and $799.99 for the Pro. Pre-orders are available now from Microsoft and major resellers and these will start shipping to consumers later this month and for Business customers in July.

These devices form part of Microsoft’s continuing efforts to really make their devices and experiences more accessible to more people bringing smaller, seeker devices along with much lower price points when compared to the larger Surface Laptop and Pro range without sacrificing on power, performance, and AI capability.

This latest update to the Surface line up is part of their new Copilot+ PC family, designed to handle the latest AI workloads that are flooding the market including Microsoft own Windows 11 inbox tools including Click-to-Do and Recall.

Different look and feel

These new devices sit in the middle of the Flagship Pro and Laptop and the Go range. They look sleeker and more modern too with rounder edges and softer sides. This means they will also feel like different devices but retain that premium Surface familiarity and build quality.

You will note from naming structure that these devices also fall in line to be part of the Pro and Laptop but at their very core show Microsoft’s initial take what it means to be a Copilot+ PC.

These are also the first Surface devices not to ship with the Surface Connect Port which has been a stable for Surface since the Surface Pro 4. Instead these now support USB-C PD chargers something Microsoft (along with many others) are shifting to from a standardisation, and sustainability perspective.

New Surface Pro 12″

The new Surface Pro is a hybrid 2-in-1 as you’d expect with the usual gorgeous adjustable kickstand, offering a smaller alternative to the current 13-inch Surface Pro 11th Edition.

To keep the price down, this new 12″ version comes with the 8-core Snap-Dragon Plus processor (rather than the 10 or 12 core version), the touchscreen has a lower refresh rate, resolution, and contrast ratio compared to the flagship versions.

There’s also a new Surface Pro 12-inch Keyboard which is needed to turn Pro into a laptop, while the (also optional) Surface Slim Pen 2 enables the user to take notes on draw its display. Taking innovation from the Surface Laptop Studio, Slim Pen can now magnetically attach to the back of the new Surface Pro for safekeeping. Despite its compact footprint, it includes a full-size keyboard with backlit keys and a customizable touchpad

Where this device excels however is in battery life, with this being rated for 16 hours of local video playback per charge.

There is no compromise on connectivity, with 2x USB-C  and a USB-A too. You also get Wi-Fi-7, and Bluetooth 5.4.

Size wise, this 12-inch Surface Pro measures 10.8 x 7.47 x 0.3 inches and weighs just 1.5 pounds, making it “the thinnest and lightest Copilot+ PC yet“.

New Surface Laptop

The new 13″ Surface Laptop, like the smaller Pro, features a downgraded 60Hz touchscreen display with lower resolution and contrast ratio and is powered by the 8-core Snap-Dragon Plus CPUs. Battery power is where this really shines with a 23 hours (rated) of local video playback per charge, compared to the Surface Laptop 7’s 20 hours.

There’s also no compromise on connectivity, with 2x USB-C  and a USB-A too. You also get Wi-Fi-7, and Bluetooth 5.4.

Dimension wide, the new Surface Laptop measures 11.25 x 8.43 x 0.61 inches and weights 2.7 pounds – making it the “thinnest and lightest Surface Laptop yet” according to Microsoft.

Go or No Go?

The launch of the 13-inch Surface Laptop and 12″ Surface Pro, seems to signal the end of Microsoft’s “Go line”, and also confirms Microsoft’s commitment Windows on ARM over Intel x86-based processors. The most recent Surface Laptop Go 3, a 12.4-inch model, was powered by a 12th-gen Intel Core CPU.

Leveraging ARM based chipsets still provide the best power/performace/battery life ratios and by debuting with these again sets the differentiator and gold standard for what a Microsoft expect other Windows OEMs to follow up with.

The most sustainable and repairable Surface devices ever

Surface continues to deliver sustainability advancements. According to the Microsoft blog, the new Surface Laptop contains 100% recycled cobalt in the battery cell and 100% recycled rare earth metals in the magnets.

Microsoft has also redesigned internal components for easier access and replacement, extending the potential lifespan of these devices.

Many components can be replaced by authorised service providers or skilled technicians — supporting a more repairable, circular approach to device design.

Standardising the Copilot+PC experience

With these new devices, it means that all new Surface devices can now provide the same amount of NPU processing power (TOPS) across the fleet across-the-board meaning a great Copilot+ PC experiences.

It also means it enables all the latest native AI experiences in Windows 11, including Recall, Click-to-Do, as Microsoft continue to push the boundary of  what it means to have a Copilot+ PC.

Final thoughts.

Microsoft’s original vision of “a computer in every home and on every desk” has evolved alongside the ever-changing landscape of computing. Today’s Microsoft knows that devices need to prioritise adaptability multi modal input and mobility, tailoring themselves to individual workflows rather than enforcing standardised interaction models.

New Start Menu in testing for Windows 11

New Windows 11 Start Menu

Before we start, why should we get excited about a change to Start Menu?

Afterall, it is something that has been under constant critique since Microsoft changed it up (ok – ruined it) with Windows 8, which was a bold (yet poorly received) attempt to modernise the Start menu after years of “consistency” of the Windows 95 start menu which didn’t really change all the way up to Windows XP.

Classic Windows 95 Start MenuThe Windows 8 Start menu
Classic Windows 95 Start Menu (left) and much “unloved” Windows 8 Start Menu (right

Windows 11 Start Menu Changes

The days of the Windows 8 “start menu-less” UI (which was very optimised for touch and aligned to Microsoft’s entry into the devices market with the Surface RT and now more familiar Surface Pro) are thankfully way behind us. The Start Menu came back with Windows 8.1, evolved through Windows 10 and is now clean and elegant blend of what worked well in Windows 95 and what modern touch friendly interface should look like in 2025.

Windows 11 is a great interface, clean and crisp, but there has been lots of feedback around the need to bring more grouping and controls in to Windows 11. This has also led a to plethora of third-party apps that bring some of this functionality back for power-users.

It is now great to see that, in the latest Dev build of Windows 11 introduces a refreshed Start menu design that is designed to enhance user experience and productivity.

New Windows 11 Start Menu in Dev Build
New Windows 11 start menu – in Windows Insider Dev Build

This new design aims to provide a more intuitive and seamless interaction, making it easier for users to access their favorite apps and settings. The updated Start menu features a cleaner layout, improved search functionality, and customisable options that allow you to tailor the experience to your professional needs.

How do I try it out?

The new Start Menu design is being tested for Windows Insiders in the Dev Channel .

So if you enrolled (or want to), you can get the latest update and check it out. Don’t forget to file feedback in the Windows Feedback Hub.

This new feature is subject to Microsoft’s usual A/B testing meaning not everyone will see the new start menu straight away.

Share your feedback with the community too and if you find this useful, please share this post and help and help shape the future of Windows!

Change is the only constant

Microsoft continuously refines and updates various components of their Windows Operating system, using the Windows Insider Community for early testing and feedback.

Windows 365 Link now available for £314

Microsoft’s dedicated mini PC that just runs Windows 365 is now evaulable to from limited distributes for £314 / $350.

I’ve just ordered mine, which should arrive early next week, after being lucky enough to play around with one at Microsoft Ignite in Chicago back in November.

What is Windows 365 Link?

Windows 365 Link is aimed (currently) for commercial / business customers and provides a simple, fast, secure and fast way to connect directly to the Windows 365 cloud service provide access to a dedicated (or shared in the case of front line workers) Windows Cloud, a full persistent Windows desktop in the Cloud. The configuration of these desktop experiences is managed via Intune and the specification of each users Cloud PC is configurable subject to the license allocation for the user.

Windows 365 Link

The Windows 365 service itself as a service is not new however, with it being available through the browser and via the Windows App which is available on Windows, Mac, Android and Apple iOS.

The combination of dedicated device and Windows 365 Cloud Service should make for a simple and more easily manageable experience for IT departments than managing physical fleets of desktops and Laptops while also significantly  reducing the needs of hands on support.

Is Windows 365 Link just a Thin Client?

No. But there is a definately similarity!

Many organisations have used Thin Client devices (such as igel thin clients) that run a virtual Windows desktop (shared or dedicated) from a local or data centre deployed server farm. They can also be used to access Virtual Desktop Infrastructure (VDI) services such as Citrix, VMware and Microsoft Azure Virtual Desktop.

Windows 365 Link is, essentially a modern version of the thin client, but designed especially to run full Cloud PCs from Microsoft’s Windows 365 infrastructure over the Internet. There is not support for VDI infratrautre and won’t even run desktops hosted on Azure Virtual Desktop. It just runs Windows 365 as the name suggests!

The device is small, weights just, and is vesa mountable as you’d expect. It’s also capable of driving multiple displays at 4K resolution.

Thin Client vs Windows 365 Link

Being a purpose built device (it’s not just a generic thin client device) it is built with Microsoft’s commitment to Security. It’s built by the same team that build Surface. It leverages Chip to Cloud security with features including Secure Boot and TPM and also includes Microsoft’s Pluton processor.

The device is designed to boot in seconds, which sounds like a better experience than the thin clients of the past and performance of Windows 365 experience and the office apps (including Teams) has been rigorously tested and performance tuned with the Windows and Microsoft 365 development team.

Windows 365 Link on Dual Screens at 4K

Windows 365 Link has been in a private preview program by over 100 organisation, Microsoft MVPs and internal employees to help refine and perfect the out of box experience, configuration and performance since November

Secure by Design

Windows 365 Link is a dedicated Cloud PC devices that has no local data, doesn’t allow boot to anything other than Windows 365, has no local admin users, and supports the strongest security including passwordless authentication using Microsoft Entra ID and passkeys. This significantly reduced the attack surface.

It also has security locks and vesa mounts for secure and concealed mounting.

Windows 365 Link promotes sustainable computing

Windows 365 Link is built using more than 63% recycled components and materials, has 100% paper-based packaging, is an ENERGY STAR-certified device, and is designed to be long-lasting and repairable. They are super low power too and because Microsoft Cloud is committed to being carbon negative by 2030, the cloud compute they consume is also green and sustainable.

Availability

Windows 365 Link is available now (from April 3rd) in the US, Canada, Australia, UK, Germany, Japan, and New Zealand.

I’ll be doing a hands on review next week when mine arrives!!

Official Windows 11 Roadmap finally unveiled.

Microsoft has finally unveiled a dedicated Windows 11 roadmap website, designed to simplify the lives of IT pros, and IT technical management and users who care about new features and updates.

This addresses longstanding frustrations about the lack of transparency in the Windows Insider program, where new features are tested before going live.

Why Was This Roadmap Needed?

In short – there has never really been one.

For years, IT professionals grappled with inconsistent communication and unclear timelines in the Windows Insider program. Managing systems with this uncertainty was a challenge, to say the least. Microsoft listened to feedback and responded with a user-friendly roadmap that offers:

  • Feature Tracking: It shows the current status of features—whether in testing, gradual rollout, or general availability.
  • Intended Timelines: Features now come with estimated release windows, helping IT teams prepare systems for upcoming changes.

Simplified Navigation and Transparency

The roadmap include features that are in testing with users enrolled in the Windows Insider Program, features in a gradual rollout phase, and features that are generally available. Many of the features will include a target release window, which should help with preparing for upcoming features and changes.

Microsoft new Windows Roadmap

This empowers IT and Change Management teams to manage changes effectively, a step forward from the often-criticised lack of clarity in past processes.

What about Windows Server?

No, not yet. For now, it only covers Windows 11 client editions – leaving out Windows Server.

Conclusion – Yes! Finally!

This roadmap marks an important evolution in Microsoft’s approach to transparency, giving IT administrators the tools they need to keep systems running smoothly. Though it’s still early days, the potential for this tool to grow and cover more updates is vast.

Of course just like the Microsoft 365 roadmap, features listed on the roadmap remain subject to change, postponement, or cancellation.

For more details, check out the Microsoft announcement

Windows 11 finally gets a native Copilot app.

At the end of Feb 2025, Microsoft gave Apple Mac users with a brand-new native Copilot (consumer) app experience and now after a feeble Web app version, Windows 11 is finally getting a proper one too.

This latest update brings a fully native Copilot app to Windows, delivering a faster, smoother, and visually enriched interface that aligns perfectly with the Windows 11 design language. Yay.

It also has a keyboard shortcut that lets you hold the Alt + Spacebar keys for two seconds to start chatting to Copilot via voice.

From Web View to Native App

For those who followed the initial rollout, you’ll remember that the original Copilot for Windows was simply a web view of the Microsoft Copilot website. While functional, it left much to be desired in terms of responsiveness and overall polish. 

Copilot App – Webapp to Native App

The new Copilot update transforms that experience completely. By leveraging the native app UI framework, Microsoft has infused the app with features that make the experience feel inherently Windows 11 that is also complete with a sidebar for managing chats, elegant mica blur effects, and native context menus and buttons.

This adherence to the native design not only improves aesthetics but also boosts performance and responsiveness.

What’s New in the Copilot for Windows App?

Enhanced User Interface

  • Native Design Language: The interface now mirrors the sleek, modern aesthetics of Windows 11. 
  • Smooth Interactions: Launching the app is noticeably quicker, and interactions feel seamless thanks to the native integration.

Intelligent Chat Management  

  • Sidebar for Conversations: All your previous chats are saved and easily accessible in a dedicated sidebar. 
  • Instant New Chat: Starting a new conversation is as simple as hitting the new chat button.

Retained and Expanded Functionality 

  • Text and Voice Chat: Continue to interact with Microsoft’s AI assistant using text, or opt for the Copilot Voice for a more dynamic experience. 
  • Customisable Settings: Options include settings to enable or disable launching the app on Windows boot, as well as toggling the alt+spacebar shortcut for quick access.

In short, there’s no real feature changes here – just a native Windows App, ensuring that the native experience makes no compromises on capability and features along with performance and usability improvements of a native app.

First thoughts on the new version

I have to confess—I wasn’t thrilled with the old web view version of Copilot for Windows. It felt like an afterthought compared to its Mac counterpart. This new native experience, however, is a major improvement. The app now inspires confidence in handling everyday AI tasks and is genuinely enjoyable to use. 

Getting the new Copilot App

For Windows Insiders excited to explore this update, the latest version (1.25023.107.0) or higher is now available via the Microsoft Store and should update automatically. The app is rolling out in preview across all Insider channels, inviting users to experience this transformative upgrade first-hand.

As a Microsoft product inside another Microsoft product, the evolution from a mere web view app (which should never have been done in my opinion) to a fully fledged native app that looks and feels like a Windows app not only elevates user interaction but also shows that Microsoft is actually serious about integrating AI seamlessly into everyday computing tasks.

The new Copilot for Windows app also has a keyboard shortcut that lets you hold the Alt + Spacebar keys for two seconds to start chatting to Copilot via your voice.

Microsoft want your feedback

Microsoft would like feedback too, which you can do by filing feedback in the  Feedback Hub (WIN + F) under Apps > Copilot or directly within the Copilot app by clicking on your profile icon and choosing “Give feedback”.

This feedback shapes the future. Whether we can expect more iterative updates, possibly with additional features and enhancements will only happen based on the Microsoft collects feedback from Insiders.

Conclusion

The leap to a native interface is more than just a cosmetic upgrade—it represents a thoughtful stride toward a more integrated and responsive Windows experience. I’m excited to see how this native Copilot app will further inspire productivity and innovation as it evolves.

What are your thoughts on this updated native app?

Debunking the Windows 11 24H2 CPU Misunderstanding

A couple of weeks ago, changes to the Windows 11 24H2 CPU requirements support document aimed at OEMs stirred up a whirlwind of confusion and mi’s truths within the tech and Windows community. There were reports that flooded social media claiming that Microsoft were no longer supporting a heap of older CPUs on and after the Windows 24H2 update marking them as “unsupported”.

Microsoft have come back saying that this was a essentially a classic case of miscommunication and as a result they have updated their blog to ensure better clarity.

The Source of the Confusion

The misunderstanding came about when Microsoft updated its documentation to recommend newer CPUs to OEMs (Original Equipment Manufacturers like Dell, HP etc) madaring the use of newer processors and chipsets for new devices. This might sound obvious, after all if you buying a new device in 2025, you’d expect it not to be based on five year old technology such as 8th or 9th generqtion processors especially in the wave of demand for NPU supported internals to support the growing wave of edge AI powered software.

In shirt, many misinterpreted this and read it as Microsoft changing the core Windows 11 compatibility ability requirements which they have not.

Clarity on support for older CPUs

Just to confirm, Microsoft have not and are not excluded older CPUs from running Windows 11 outside of the already well communicated compatibility requirements. Microsoft’s updated clarified documentation explicitly lists Intel’s 8th, 9th, and 10th-generation processors among the CPUs that are supported CPUs, along with a few other models.

The clarity also re states the restrictions are for OEMs, ensuring that users are not “conned” into buying value priced new devices built on old and aging chipsets.

What this means for Users.

In short, “Keep Calm and Carry on”. The updated support document is primarily intended for OEMs, guiding their decisions for new hardware production. Although it’s unlikely that manufacturers will or would priotise older CPUs for upcoming Windows 11-capable PCs, the list ensures flexibility for scenarios where such hardware might still be utilised and also gives consumers and buyers better confidence.

For users with existing devices running on these processors, this clarification provides the following reassurance: older yet reliable and compatible hardware will continue to be supported in the Windows 11 24H2 ecosystem.

Windows 11 hardware requirements

The link below takes you to Microsoft’s official communications and compatibility requirements for Windows 11.

https://learn.microsoft.com/en-us/windows-hardware/design/minimum/minimum-hardware-requirements-overview?source=recommendations


Windows 11 UI Updates: New Features & Start menu design

If you are a WindowsInsider then the  latest update to Windows 11 (which will soon become mainstream) brings a mixture of  new features and subtle, but important redesign. Let’s taken a look.

New File Sharing Tools

One of the standout features in the new update is an enhanced file-sharing menu. This new tool appears at the top of the screen whenever you drag a file out of a folder.

New native file sharing in Windows 11

It presents an array of icons for apps like WhatsApp, My Phone, and Microsoft Teams, allowing for seamless sharing directly through these platforms. Additionally, you can now share files from jump lists on the taskbar, making it even easier to send documents, images, and PDFs.

Redesigned Start Menu

The Start Menu, which was relocated to the center of the taskbar with Windows 11, has received several layout options in this update. Users can now choose between grid or category views for the All Apps page.

New desktop grid view in Windows 11

As you can see if the image above, the new grid view maintains alphabetical ordering, but extends the layout sideways to fit more apps on screen, reducing the need for scrolling. The category view groups applications under headings like social, productivity, and entertainment, with the most-used apps highlighted for quick access.

This is much easier to use and more pleasing on the eye in my option. What do you think?

Multiple App Access to Webcam

In response to feedback from users, Microsoft will now allow multiple apps to access a webcam simultaneously (though there are some hardware limitations).

One of the primary benefits of this new feature is that, for the first time you can leverage video streaming for both a sign language interpreter and the end audience at the same time, enhancing accessibility.

It can also of course be used for multiple apps using the same camera without having to close the other app or turn the camera off.

Summary

The changes to the Windows 11 desktop in my opinion provide some really useful features and redesigns.

To test these now you need to be a WindowsInsider and being pre release their may be bugs and refinements before the updates hit mainstream users.

Teams Rooms have just got much easier to deploy

As Integrated Systems Europe (ISE) came to a close last week, Microsoft shared stats ahead of new Teams from Microsoft. According to Frost and Sullivan, 46% of organisations are invested in office and meeting room modernisation projects, fueling huge growth in new spaces, meeting technology investment and refresh to creating inclusive tech-enabled spaces to improve employee experience. As space continues to shift from banks of desks and cubicles, collaborative and hybrid huddle and meeting rooms play a crucial role in this transformation, enabling better collaboration and productivity for hybrid work.

46% of ITDMs are kicking off office modernisation projects and creating tech-enabled spaces to improve employee experience. | Frost and Sullivan

Microsoft Teams Rooms continues to be at the forefront of this evolution, bringing intelligence and innovation to meeting spaces from a host of leading meeting room equipment manufacturers such as Cisco and Yealink.

On the back of this – Microsoft unveiled Teams Rooms Express Install. This is designed to make the setting up of Teams Rooms for smaller and “focus” meeting rooms much faster and simpler.

Express Install for Teams Rooms

The newly introduced Express Install for Microsoft Teams Rooms is an installation option the offers a streamlined, quick, and easier deployment and configuration process that delivers a full Teams Rooms experience in focus/huddle and small to medium sized meeting rooms. Key benefits include:

  • Quick Installation: In a smaller space (which make up most deployments) like a focus room or small meeting room for up to day 6-8 people, installation can now be completed by one person in as little as one hour, with minimal labor and “no need for specialists” according to Microsoft.
  • No Custom Room Modifications: The hardware for these rooms can now be installed without lengthy and complex room modifications, reducing costs and installation time.
  • Full Teams Rooms Experience: Users still  get the same great meeting experience they are used to with any other Teams Room, with the same Teams Rooms application and certified hardware.
  • Lower Total Cost of Ownership: This rapid deployment approach and reduced complexity lowers the total cost of ownership of Teams Rooms even further is making it easier to for businesses to scale up meeting rooms and provide exemplary hybrid meeting experiences.

Benefits for IT

This Express Install option is designed to reduce the effort and complexity process for IT admins and Teams Room deployment teams. , A/V techs, and other professionals responsible for deploying meeting rooms. Benefits include:

  • Reduced Professional Service effort:  Installation can be done faster without the need for multiple specialists or complex modifications.
  • Flexibility: certified devices certified for Teams are already in the device ecosystem, allowing for flexible deployment options.
  • Compact and Efficient: Hardware such as tabletop stands, wall mounts and new video bars with integrated mics and multiple camera are ideal for faster and efficient installation.

The evolving role of your Teams Room partner

As well as reducing cost for deployment thereby improving the ROI and upfront cost, also means you can leverage other key value add services from your partner or customer install teams.

  • Hardware Procurement: be sure to work with your partner to validate the hardware bundles and accessories that support this new express Install.
  • Support and Managed services: Microsoft partners support Teams Rooms post-deployment by offering ongoing proactive monitoring and management, user training, feature annoucements and remote or onsite support.
  • Adoption Services and Training: one of the often neglected services is that of training for employees to ensure they get the best from Teams and Teams Room features such as intelligent recap and Copilot as well as new features that are always rolling out.
  • Solution Showcases and Roadmap: Use your partners to showcase and demo these new solutions.

Yet more new features coming to Microsoft Teams Rooms

Users will soon benefit from further new enhancements and capabilities introduced for Teams Rooms, which improve the overall meeting experience. Key features include:

  • Multiple Camera View: Remote meeting participants will soon be able to switch between up to four different camera feeds, ensuring they have the best angle at any time.
  • Cloud IntelliFrame: This video framing capability enhances the visibility of people in the room for online meeting attendees. This is now available on Teams Rooms on both Android and Teams Mobile devices.
  • Miracast Support: coming soon, users (and guests) will now be able to wirelessly project and share content from their PCs to the Teams Rooms (including Surface Hub and Meeting boards) using the Miracast standard in addition to cable connect and Teams Cast (via Teams app), making it easier to collaborate and share information.
  • Microsoft Edge support is also coming “soon” to Surface Hub 3 and other Windows-based touch board form factors in Teams Rooms. This addition will allow users to seamlessly access websites and line-of-business web applications on touch boards anytime whether during a meeting or outside of one.
  • Start or Stop Recording: users will now be able to start or stop recording in room from the room console in Teams Rooms on Windows without needing a companion device. This feature unlocks powerful productivity tools like meeting transcripts, intelligent recap, and the ability to query a meeting with Copilot.

Conclusion

With the introduction of Express Install for Teams Rooms, new capabilities for touch boards running Windows, and continuous enhancements that improve remote experiences, Microsoft reaffirms its commitment to delivering top-tier technology solutions for modern workplaces.

These innovations make it easier and faster to scale up meeting rooms, enhance collaboration, and provide a better overall experience for businesses,and employees freeing up resources and spend to focus on user adoption training and support, improving user experience and reducing TCO.

References:

New Surface Devices: Intel-powered Copilot+ PCs.

You can now get Intel powered (as well as Snapdragon) powered Surface Pro 11 and Surface Laptop 7 for business.

Image (c) Microsoft

Microsoft has given their Surface Copilot+PC the “Intel” treatment today with a new varient of their Copilot+ Surface Pro 11 and Surface Laptop 7. These follow the new sleeker design of the Snapdragon versions released last year.

Powered by Intel Lunar Lake processors, these are designed for business users who still need or want the latest Surface technology but prefer the power and versatility of an x86 processor over the Snapdragon ARM devices. Despite the huge amount of support that Windows on Arm (WoA) now has, there are still many legacy applications that aren’t compatible with Arm or don’t run well with x86/x64 emulation.

Adding new options to the current line up, these new Intel-driven Surface devices will coexist with the Snapdragon-powered cousins, will be exclusively available through Microsoft’s business online store and via Surface for Business commercial channels only.

Intel Inside!

Both the new Surface Pro 11 and Surface Laptop 7 offer configurations with the Intel Core Ultra 5 or Ultra 7 series 2 processors. The Intel powered Surface Laptop 7 is available in 13.8in or 15in display options.

These can be then be configured with 16GB or 32GB of RAM and storage options of 256GB, 512GB, or 1TB.

Being a Copilot + PC these also have dedicated NPUs, delivering 40 TOPS on the Ultra 5 varient and 48 TOPS on the Ultra 7 models.

Battery and Performance Boosts

The Intel powered Surface Laptop 7 for Business has over 20 hours battery life. Surface Pro 11 boasts over 14 hours!

Microsoft say these new devices deliver up to 26% faster performance when multi-tasking, up to 2x faster graphics performance, and 3x the battery life when on Teams calls.

The same, yet different!

While the Intel version of the Surface Pro 11 and Laptop 7 share many similarities with the Snapdragon cousins, the Intel versions come with a few subtle yet significant enhancements.

Both devices feature a much sought after anti-reflective screens to cut down on glare and reflection which should help improve remote and outside working. Surface Laptop 7 also. Comes with a card-reader variant (option), and the Surface Pro 11 gets a built-in NFC reader.

WiFi gets an upgrade too with support for the latest Wi-Fi 7 connectivity, added ports and even customisae haptic typing alongside a slighly larger touchpad.

Last, but not least,  Surface Laptop 7 will also be available in a 5G variant (coming later this year), a feature previously only available on the Surface Pro.

Unlike the Snapdragon versions, the Intel models come in either classic Platinum or Black only.

A new Surface Dock too

Microsoft also introduced the “Surface USB4 Dock,” a more compact and budget-friendly version of the Surface Thunderbolt 4 Dock. Released last year.

Surface USB4 Dock

The USB4 Dock can output to two 4K displays, using both the HDMI and USB-C ports on the back.

This is priced at around £100 cheaper too, though does ship with a few less ports. This makes it an attractive option for organisations that need docking solutions and are keen to keep the brand consistent with the device. Here you get two USB-C ports and one USB-A port, along with a HDMI port and Ethernet jack.

There is no Surface Connector Port on this model.

Pricing

Pricing for the Intel varients of the Surface Pro 11 and Laptop 7 are more expensive that the Snapdragon counterparts.

The Snapdragon devices start from $1,099, whereas the Intel models kick off at $1,499.

Availability

Both the Intel-powered Surface Pro 11 and Surface Laptop 7 are available for pre-order now.

Surface USB4 Dock is also available for pre order.

Shipping for all begins on February 18 2025.


Phi Silica SLM coming to Windows Runtime and Copilot PCs

At CES 2025 in Las Vegas this week, Microsoft’s head of Windows devices, Pavan Davuluri, announced that Phi Silica, a Small Language Model (SLM), will be integrated into the Windows runtime as part of Copilot in the first quarter of 2025 to provide offline use and performance boosts whilst also paving the way for additional features and privacy enhancements made possible through local processing.

What’s a Language Model?

Before diving into the details, it’s important to understand what a language model is. Language models are designed to comprehend, generate, and perform human-like language tasks, having been trained on vast amounts of data. However, not all language models are the same – they come in different sizes, large and small, each with unique strengths and weaknesses tailored to specific requirements.

The main differences between small and large language models lie in their size, capabilities, and resource requirements.

  • LLMs are ideal for applications needing high accuracy and versatility, such as advanced search, chatbots and content generation.
  • SLMs are generally more suited for specific, lightweight applications, like mobile apps and edge devices and laptops such which have local NPUs like Copilot+ PCs.

SLMs are coming to Windows 11

The Phi Silica SLM, which was first showcased at Microsoft Build in Seattle in May 2024, is designed to complement the Large Language Model (LLM) that runs in the cloud allowing specific AI workloads and processing to be run locally or handed over and run in parallel with the cloud based LLMs.

Small, but mighty, on-device SLM

Microsoft


Why? Well, whilst LLMs are typically faster and more accurate, they require cloud-based operations and can be costly to run and inflict  subscription fees (think Microsoft 365 Copilot). SLMs, on the other hand, can run many and other AI-driven applications and tasks locally on PCs, ensuring privacy and preventing data leakage to the cloud. However, SLMs are less sophisticated and require dedicated Neural Processing Units (NPUs) to provide these local AI capabilities. Hello Copilot+PCs.

Copilot+ PCs and AI PCs

The NPUs (Neural Processing Units) in Copilot+ PCs are designed to be highly power-efficient, capable of performing trillions of operations per second (TOPS) while consuming very little power. Specifically, on devices with Snapdragon X Elite processors, the Phi Silica model’s context processing uses only 4.8 milliwatt-hours (mWh) of energy on the NPU.

Additionally, the token iterator stage of the model shows a 56% improvement in power consumption compared to running on the CPU. This efficiency allows Phi Silica to operate without overloading the CPU and GPU, ensuring smooth performance and minimal impact on other applications.

Microsoft said that features like Windows Recall, Click-to-Do and other AI functionalities will soon be able to leverage these SLMs. Phi Silica uses a 3.3 billion parameter model, fine-tuned by Microsoft for both accuracy and speed and will. Improve performance, enhance privacy and enable more “offline” usage.


Windows 11: Using your camera in multiple apps simultaneously

Windows 11 is set to make a huge change to how we use cameras and webcams on Windows 11 PCs with the introduction of advanced camera features. These new functionalities, currently available in the Windows 11 Insider Preview Build in the Dev Channel, promise to enhance accessibility and usability for a wide range of users.

Previously, Windows allowed camera access to only one application at a time, which caused conflicts and limited multitasking capabilities. With this new feature, multiple applications can now access and utilise the camera feed simultaneously.

Key Features and Benefits

  • Multi-App Camera Support: One of the standout features is the ability for multiple applications to be able to access your devices camera/webcam at the same time. This is particularly beneficial for people who need to stream video to different platforms at the same time. For instance, remote workers can now participate in multiple virtual meetings without needing to switch between applications (and turn off their cameras), and in the consumer space, gamers can stream their gameplay on various platforms concurrently.
  • Basic Camera Function: Designed to improve stability of “older” webcams and deices and to help with debugging, Microsoft are introducing a feature limiting the webcam’s features to the essentials. This ensures that the camera can operate at its most basic level, which is useful if other features are causing issues.
  • Enhanced Accessibility: Developed in conjunction with accessibility and hard-of-hearing community, the multi-app support feature also enables video streaming to both a sign language interpreter and the end audience simultaneously. This could be a significant step forward in making technology more inclusive and accessible.

Use Cases

  • Remote Work and Collaboration: With the multi-app camera support, professionals working from home can join multiple video conferences at once, making it easier to manage different meetings and collaborations without the hassle of switching between apps.
  • Content Creation and Streaming: Gamers and content creators will find the new features particularly useful. They can now stream their content on multiple platforms simultaneously, reaching a broader audience and enhancing their streaming capabilities.
  • Educational Purposes: Teachers and educators can leverage these features to conduct virtual classes more effectively. For example, they can stream their lessons to different platforms or groups of students at the same time, ensuring that everyone has access to the content.

Enabling and using the Feature

You need to be running Windows Insider Build 26120.2702 or later.

To activate the feature, users need to head over to settings and enable the “Multi-App Camera” setting by toggling it on as shown in the screenshot below.

Advanced Camera Controls in Windows 11

Once enabled you’ll be able to use your camera(s) in multiple apps. The shot below shows the camera app and a Teams video call using the same camera simultenuously.

Still more to come

Microsoft has also said that more options are coming in the advanced camera settings, including the ability to choose and customise things like resolution and frame rate for the webcam/Camera(s).

These enhancements (also fed by user feedback from the Windows Feedback Hub), will provide users with greater control over their camera settings, allowing for a more customised and optimised experience.

Microsoft Surface Laptop 7  Review

In this review I look at the Surface Laptop 7 which I’ve been using daily for the past 3 weeks. We look at ascetics, performance, battery life and more. It’s the first Copilot+PC from Microsoft which is set to yet again set the standards on the future of AI powered Windows devices!

I first got my hands on one of these devices last month at Microsoft Ignite 2024 in Chicago, where I had the pleasure to spend time with the global Surface Team in the community hub in the middle of the Ignite Expo Hall.

On show were the very latest Surface Copilot + PCs which feature the Qualcomm Snapdragon X powered devices that deliver over 45 Trillion Operations per Second (TOPS) of NPU power.

As part of the demo showcase, the devices were running the latest “insider” builds of Windows 11 where new innovative AI features within Windows, such as Recall and Click-To-Do, as well as updates to apps from leading developers including Adobe who were showcasing the next wave of innovation that is possible by harnessing the power of local NPUs on these new Copilot + PCs.

My History with Surface

I’ve been a fan of Surface many years, having owned, borrowed, or used numerous models since we transitioned to Surface around the Surface Pro 4 era. I even had a Surface Pro v1 and a Surface RT with Arm chipset running Windows 8 back in 2012 – devices I still have today in my “museum”.

As a Microsoft MVP, I’m also lucky to get access to demo and trial devices through the year which has given me some great perspectives of the continual evolution, advancements and innovation that Surface brings, not only to end user compute, but to the development and innovation of Windows.

Until recently, my daily device has been the Surface Pro 9 5G. This is a Qualcomm powered ARM device running Windows on Arm (WoA). I also have a smaller (Intel powered) Laptop Go, which I use when traveling light!

My latest laptop, and the focus of todays’ blog is the 13.8″ Surface Laptop 7. This is the latest generation of Copilot+ PCs. It is powered by the latest Qualcomm Snapdragon X Elite Arm processor and it truly a thing of beauty!

Not only does Surface Laptop 7 look absolutely gorgeous, with its premium sleek black finish, but the ‘instant on’ feature and Windows Hello ESS (which stands for Enhanced Sign-in Security) means that I am signed in instantly – no delay, and no “looking for you”. You click the button; the device wakes up and you are in.

Windows Hello ESS uses specialized hardware and software components, including Virtualization Based Security (VBS) and Trusted Platform Module 2.0 (TPM 2.0), to isolate and protect biometric data. This ensures that biometric data, like facial recognition or fingerprint information, is securely stored and processed

What are Copilot+ PCs?

The Qualcomm Snapdragon powered Copilot+ PC is designed to deliver an unparalleled user experience, combining cutting-edge technology with seamless performance and truly all day battery life combined with whisper quiet operation. These are powered by Qualcomm Snapdragon Plus and Elite processors (Arm processors) and run Windows on ARM as the core Windows Operating System.

Windows has traditionally run on machines that are powered by x86 / x64 processors, but more recently, also runs on devices powered by Arm processors. That is the case for the current generation of Copilot+PCs like Laptop 7 and Surface Pro 11.

Arm-powered devices are particularly interesting because the power-frugal nature of the Arm architecture enables these devices to offer longer battery life while delivering great performance. Arm Systems on Chip (SoC) often include other key features such as a powerful CPU, GPU, Wi-Fi & mobile data networks, as well as Neural Processor Units (NPUs) for accelerating AI workloads.

For most users, the differences between Windows on Arm and Windows running in x86/x64 are invisible other than the performance and efficiency improvements Arm based devices can bring to Windows.

The Laptop 7 I have been using is the 13.8 inch device with 32GB RAM and 1TB SSD.

Surface Laptop 7: The Out of Box Experience

From the moment I unboxed the device it gleamed with the high quality, premium elegance that is Surface. People often ask me what it is about Surface that I love compared to “other” brands.

Surface Laptop 7 Copilot+ PC

You only have to hold and feel a Surface to fall in love with it. It is truly elegant and premium device in every way, but more importantly, Surface is designed to showcase the very best of the Windows and is always the innovator and leader upon which other OEMs are “inspired” to copy. From touch screen, 2-in-1,to pen and ink and Windows Hello, these features were all born with Surface. Copilot+ PCs are no different. The stage is set for the future of AI powered devices.

Next there is the sustainability factor. Surface is built from more recycled materials with the enclosure being constructed of >67.2% recycled materials, including 100% recycled aluminum. Surface Laptop is another step toward Microsoft’s goal to be carbon negative, water positive, and achieve zero waste by 2030.

Surface Laptop 7: What’s under the hood?

This is a Surface through and through. High Quality, premium finish, and fantastically put together with the all the best hardware to make Windows shine.

  • Horse Power – Unlike the Surface Laptop 1-6, Laptop 7 is powered by ARM processors. Microsoft offer a choice of Snapdragon X Plus (10-core) or Snapdragon X Elite (12-core). The 15-inch version by comparison only offers the Snapdragon X Elite.
  • Connectivity: Surface Laptop 7 ships with the latest Wi-Fi 7 and Bluetooth 5.4, along with two USB-C Thunderbolt 4 ports, and and “old-skool” USB-A. There’s also a 3.5mm headset jack, a microSDXC card slot, and the standard Surface-Connect Port too! The device can be charged via the Surface Port and/or USB-C.
  • Cameras and Video: The “web-cam2 is a 1080p Full HD camera for your Teams or Webex calls and also incorporates the Windows Hello Biometric / Facial security. Video and images are enhanced by Windows Studio Effects powered by the Surface Laptop 7’s local NPU.
  • Audio: On board we get the usual Dual Studio Mics with AI powered voice focus, OmniSonic stereo speakers with Dolby Atmos® and support for Bluetooth LE Audio
  • Display – The screen on the 13.8″ Surface Laptop 7 supports a resolution of 2304 x 1536 with contrast ratio of 1400:1 and refresh rate of 120Hz. The screen is fully multi-point touch enabled and is finished with a coating of Corning’s Gorilla Glass 5. The is no Surface Pen support (but to be honest, the form factor doesn’t really lend itself to pen and ink).
  • Keyboard: Surface Laptop gives you a full size keyboard. The is plenty of travel in the keys and decent traction. The keys also have back-lighting with different levels of brightness. You also get a sizeable trackpad. You even get the Copilot Key 🙂

Surface Laptop 7: Secure from Chip to Cloud

Surface Laptop 7 (along with Surface Pro 11), powered by Qualcomm Snapdragon, are also examples of Microsoft’s commitment to robust security through their chip-to-cloud approach.

Central to this security architecture is the Microsoft Pluton TPM 2.0, which provides a hardware-based root of trust, ensuring that sensitive data, such as encryption keys and user credentials, are securely stored and protected from tampering. This is complemented by Windows 11’s Secured-Core PC capabilities, which integrate hardware, firmware, and software protections to defend against sophisticated cyber threats and attacks.

Additionally, these devices feature Windows Hello face authentication with Enhanced Sign-in Security, offering seamless and secure biometric authentication. This leverages advanced facial recognition algorithms and hardware-level security to provide a fast and secure login experience.

Finally, Microsoft Defender is fully integrated at hardware and Operating System level to provide comprehensive enterprise protection against malware, viruses, and other cyber threats, further enhancing identity and privacy protection.

These features make Surface Laptop 7 and Surface Pro 11 secure, reliable choices for users and organisations who need the highest levels of protection for their data and privacy.

App Support – Will my Apps Work with ARM?

In short yes (almost certainly).

Application compatibility with Windows on Arm has always been a concern and I have seen many people, and organisations avoid “non Intel” Windows devices for fear their app will not work.

Outside the original Surface RT, I have been using ARM based Surface devices since the Surface Pro X. Today, I am yet to encountered any apps that do not work on my ARM powered devices. Every applications I use (including some from Adobe) now have native ARM versions of their apps.

Prism Emulation works as a software simulator, just-in-time compiling blocks of x86 instructions into Arm64 instructions with optimisations to improve performance of the emitted Arm64 code.

For any app you encounter for where there is not an ARM-native app, Windows 11 leverages Microsoft’s PRISM emulator. This provides x86 and x64 emulation to run non-ARM native apps in emulation mode, which the Surface Laptop 7 runs perfectly well. The benefit of using (and having) native ARM applications however is to allow users to fully benefit from the power and battery efficiency that these devices offer over the intel variants.

Microsoft App Assure is a service designed to help organisations ensure their applications run smoothly on Windows 11, including those on ARM-based devices. With App Assure, Microsoft offers expert support to resolve any compatibility issues, providing peace of mind when transitioning or updating applications to run on ARM architecture. This support is crucial for organisations embracing the efficiency and performance benefits of Windows on ARM.

Printers and Peripherals – will they work on ARM?

In short – most will.

When considering a transition to Windows on ARM devices, one of the primary concerns is whether printers and other peripherals will work seamlessly. Personally I have no issues at all. I use a Surface Dock, blue tooth keyboard and mouse, USB external webcam and an Epson Ink Jet Printer. Most modern peripherals will work without issues.

Printers (well older ones) can be a little more challenging due to lack of driver support, but Microsoft is actively working to improve this by developing more ‘Class drivers’ for legacy hardware.

Whilst the situation is improving, organisations with older or specialised hardware (we see a lot in education and manufacturing) may find they need to still with Intel variants for now, or at least check compatibility before moving to Windows on ARM.

Microsoft's approach of replacing legacy drivers with "class drivers" is part of their broader strategy to simplify and standardise driver support across Windows devices, including ARM-based systems. Class drivers are intermediate drivers that provide a simple interface between a vendor-written "minidriver" and the Windows operating system. This means that instead of each hardware manufacturer creating and maintaining their own drivers, they can use a standardised class driver provided by Microsoft.

Better Together – Windows 11 and Copilot+PCs

Windows 24H2 (along with some new Windows features that are currently in Preview) are set to revolutionise the user experience with a suite of new AI-powered tools designed to enhance productivity and streamline tasks.

Among the most anticipated features is Windows Recall, which allows users to search for files, emails, and web pages by describing what they remember, rather than relying on keywords. This feature, powered by multiple AI models running locally on the device, aims to significantly reduce the time spent searching for information.

Windows Recall (Preview)

Click to Do enables quick actions with text or images found in Recall’s snapshots (or from any screen), making it easier to copy text or share images. This is similar to Google Circle-To-Do feature you might have on your smart phone!

Another exciting addition is the Windows Copilot Runtime, which integrates over 40 different AI models, including a Small Language Model (SLM) and an Optical Character Recogniser. These enable the new tools like Click-To-Do along with new Windows features such as Live Captions, Auto Super Resolution, Generative Fill and Windows Studio Effects.

These all work locally (using the NPU) without sending data to the cloud. These tools not only enhance accessibility and visual quality but also provide a seamless and efficient user experience.

This prevents the CPU getting overloaded and slowing down your device, making things like Teams call with video filters applied, much less processor intensive and better quality.

Surface Laptop 7: Value for Money

Pricing of course varies by region and also your sector. It also varies if you are a consumer or corporate, so if buying for work, speak to you Microsoft Surface Partner.

On Microsoft’s official website, pricing for Surface Laptop 7 starts at £944 (inc VAT).

The model I am using is the 13.8″, Snagdragon X Elite with 32GB RAM and 1TB SSD which took the price up to just over £1,500.

In comparison (everyone always compares to Apple), the cost of the Mac Book Pro 14″ of close to equivalent spec is just shy of £2,000

Surface Laptop 7 – Summing it up

In the past few weeks, using Surface Laptop 7 has really enforced my love and passion for Surface and Windows on Arm powered devices and the future potential of Copilot+PCs.

Compared to a Intel Powered Surface Laptop 6, everything about this device feels faster and more responsive compared to any previous device (even my ARM powered Surface Pro 9) that I have used.

The device is lightening fast, silent (like it makes no noise at all) as it has no fans, and battery life averages over 17 hours of actual use between charges (and that is connected to an external screen too). I never take power supply when I go out.

The device wakes up and signs me in instantly when I lift the lid, thanks to Windows Hello ESS and when working, the device doesnt even apprear to get warm.

Video and Audfio Quality is enhanced by the new Windows Studio Effects in Windows 11, which leverages the NPU for superior audio quality and voice isolation and features like Eye Contact and local background blurring has a huge impact on video calls.

The new and exciting AI features like Microsoft Recall and Click- to-Do (in preview), along with the other Windows 11 enhancements are also great to use (these only run on Copilot+PCs today).

The Windows Copilot app is now a “real” app

If you are not a fan of PWA (progressive web apps), the Microsoft is bringing good news. Windows Insiders are getting a new version of the Copilot app for Windows 10 and 11 which replaces the web-based application with a new native version.

The old app (or current app if you are not a Windows Insider) is a Progressive Web App which limits some of the Windows control such as quick view that is available in native Windows Apps. recently ChatGPT published their Windows App into the Microsoft Store and this latest update from Microsoft now makes the Copilot a real app too!

In the announcement, Microsoft said that

With this update, the previous Copilot progressive web app (PWA) is replaced with a native version. After installing the Copilot app update, when you run Copilot, you will see it appear in your system tray.

Microsoft Windows Insider Team

Whilst it’s hard to notice immediately differences, after installing the updated version (1.24112.123.0) Copilot on Windows is now a “proper” app rather than a WebApp.

This also means that Quick View can be used now with Copilot which lets you move the quick view window and resize it to suit your workflow. By default, the Copilot app in Windows uses the RegisterHotKey function and sets Alt + Space keyboard shortcut to open Copilot in Quick View mode which can be used to open and close Copilot’s quick view whenever you need it.

If you need to switch / flip back to the main Copilot app window, then this can be done by clicking the icon at the top left corner of the quick view window.

Devices with the dedicated Copilot key will open the Copilot app up the main window.

Microsoft’s Recall hits preview on Qualcomm, Intel and AMD AI and Copilot+ PCs

Microsoft has recently expanded the testing of its innovative Recall AI feature to Intel- and AMD-powered AI and Copilot Plus PCs. Initially available on Qualcomm-powered devices only, this feature is now accessible to a broader range of devices for testing.


What is Recall?

Recall was the keynote Windows feature announced when Microsoft unleashed the Copilot+ PC  when they were released in September this year.

Initially recalled due to privacy concerns this is now in Public Preview for Windows Insiders on the Dev Channel.

Recall works by taking screenshots of almost everything you do on your  Copilot+ PC, (these are devices with dedicated NPUs that run at 45 Trillion Operations per Second (TOPS) or more). Recall makes it easy to search and recall past activities such as “the train route I was looking at on Tuesday” rather then scanning back through Internet search history.

Recall on Copilot+ PCs

This feature is entirely optional to use, but when enabled enabled, helps users find previous work, content or Internet data through natural language search or an interactive scrollable timeline.

As the user, you are completely in control of what snapshots are saved and how long for, and have the ability to delete them as needed, ensuring upmost privacy and security. Snaps shots require TPM, secure boot and Windows Hello to be active on the device and Microsoft has not access to the data which is encrypted on your device.

The power of Edge AI

Unlike services like Copilot, Recall and many of the newer Copilot+ PC features leverage local LLM models on the device as well as the NPU’s present on Copilot+ PC devices like the Surface Laptop 7 and Pro 11 range. As such when you install the #WindowsInsider Dev builds, you’ll also notice that Windows Updates installs a number of processing services as well as the Phi Silica LLM.

Recalls’ enhanced security and privacy

Microsoft has implemented many new security updates and controls to address initial concerns raised by security folk and early testers.

As I mentioned, accessing snapshots now requires Windows Hello for authentication, and the feature mandates the use of BitLocker and Secure Boot. Additionally, Recall can now automatically detects and excludes sensitive information like credit card details and passwords from being saved.

Click-to-Do and more AI features

Alongside Recall, Microsoft is also allowing Insiders on Copilot+ PCs to test out Click to Do feature, which recognise text and images in snapshots and content in screen allowing users to perform actions like copying text, invoking Copilot, saving and editing images and more. This functionality extends beyond Recall, enabling users to take actions on images and text with a simple Windows + Q key or Windows Key + mouse click.

In Paint, the new Cocreator top lets you create art and images by simply typing in text prompts. The Photos app has also been updated with new tools including Image Creator, which lets users make images from text prompts, and Restyle Image, which lets users add different artistic styles to their existing photos. You also get powerful generative erase tools which can be accessed directly from the app or from Click-To-Do.

These tools use local AI and analysis models on the Copilot+ PCs to work efficiently on the device itself through the use of the NPU.

Conclusion

Microsoft initially only made these features available for Snapdragon (ARM based) Copilot+ PCs but with this update they are continuing to u lease the new AI features in Windows 11 to more devices. The expansion of Recall to Intel and AMD Copilot+ PCs marks a step forward in enhancing user experience and productivity on this next generarion of devices.


What do you think of Recall and Click-to-Do?

Windows and Devices – Summary of Ignite Announcements

Introduction

Copilot was very much front and center at Microsoft Ignite last month. However, the Windows ecosystem also had lots of coverage. This includes Windows 11, new devices, Windows 365, and Windows 365 Link. Along with this, Microsoft talked in depth about the importance of the new Windows Security Initiative.

This forms part of the Secure Futures Initiative , a wider efforts to ensure everything access the Microsoft eco-system is secure by design and secure by default.

The Windows Security Intuitive is a comprehensive effort to ensure that Windows remains the most reliable and secure platform on earth. This blog summarise the key Windows and Devices announcements from Ignite 2024.

The Windows Keynote session at Ignite was delivered Pavan Davuluri, Aidan Marcuss, Navjot Virk and David Weston and can be viewed here on demand from Microsoft.

Windows 11 – The Most Secure Windows Ever

Windows 10 is end of life in October 2025, but Windows 11 has been mainstream now since 2021. Windows has always been the platform for innovation, meeting the needs of over a billion customers across enterprise, public sector, education, creators, developers and engineers. With this comes Microsoft’s responsibility to deliver the most reliable and secure platform.



The “CrowdStrike incident” back in July 2024, which impacted 8.5 million devices, was a stark reminder of the need for vigilance and innovation and the need to have better controls in place to protect the core of the Windows OS. “EU policy prevents Microsoft restricting access to its kernel”, but Microsoft have, following the global incident, announced the Windows Resiliency Initiative. This initiative aims at making Windows more reliable and secure for all customers, including those with mission-critical workloads but introducing changes to how both Microsoft and third-parties manage critical workloads and updates within Windows 11.

Changes After the Crowdstrike Incident

In the key note, David Weston shared insights from conversations with hundreds of customers, including CISOs, CIOs, and incident responders. The feedback highlighted the need for easier recovery, stronger resilience of critical security tools, and overall platform security. Microsoft is addressing these needs through the Windows Resilient Security Platform, which allows security product developers to build products outside of kernel mode, reducing complexity and improving recovery.

“In addition to the work we are doing with CISA as part of Microsoft’s Secure Future Initiative, we are heavily investing in safe languages to enhance the safety of our code. This commitment also aligns with CISA’s secure by design pledge. We’re applying this new approach to our security platform and other key areas like Microsoft Surface’s firmware and the Pluton security processor firmware. Part of becoming resilient is also increasing the prevention of attacks, so more security has been built into the operating system and not bolted on later. This reduces complexity and ensures you deploy less software that could become the next failure point. This is why we are targeting the most critical elements of Windows 11.”

David Weston | VP Enterprise and OS Security | Microsoft

Changes in Windows coming…

  • Improving Windows Reliability – with new capabilities to enable security product developers to build their products outside of kernel mode. This is known as the Windows Resilient Security Platform, which provides a flexible security API set and data collection points that can be used to build endpoint security products like detection and response or antivirus outside of the kernel. This change will help end-user protection and antivirus products provide a high level of security and easier recovery, with less impact on Windows in the event of a crash or mistake
  • Quick Machine Recovery – This solution can execute targeted fixes from Windows Update on machines, even when Windows is unable to boot. This will allow for quick deployment of fixes that address files, drivers, or any other operation needed to recover a non-bootable machine.
  • Strengthening Security Tools and Drivers – Microsoft are working with industry-leading security partners and the US Cybersecurity and Infrastructure Security Agency (CISA) to define new ways to increase resilience across the ecosystem. This includes adopting safe deployment practices, conducting additional security and compatibility testing for components like security kernel drivers, and developing strengthened incident response processes for streamlined coordination.
  • Enhancing Identity Protection – To combat the increasing risk and success in cases of sophisticated phishing attacks, Microsoft has hardened Windows Hello, the built-in industry leading multi-factor authentication (MFA) solution. Windows Hello now supports passkeys, which means much of the web can be protected with MFA seamlessly. This enhancement ensures that users no longer need to choose between a simple sign-in and a safe one. This is one step further to help customers remove passwords from their environment.
  • Local Administrator Protection – Microsoft is introducing administrator protection to address the challenge of over-privileged users and applications. With admin protection, everyone (even admins) will have standard user permissions by default and can make Windows system changes, including app installation, only when necessary and after authorising the change using Windows Hello. This reduces the risk of attacks by ensuring that employees, not malware, remain in control of Windows.
  • Deep Collaboration with CISA – Microsoft and the CISA are providing a framework for the IT industry as a whole to ensure that all partners, customers, and organisations can stay ahead of evolving security threats. This collaboration aims to deliver software that is safe, secure, and resilient through secure by design, secure by default, and secure through delivery practices.

These changes and improvements are part of Microsoft’s commitment to making Windows reliable and secure for all customers, including mission-critical workloads. The Windows Resiliency Initiative represents a significant step forward in ensuring that Windows remains the most secure and reliable platform on earth.

Windows 11 – Ease of Migration, Management and Updates

Windows 11 builds on Windows 10 technologies and further simplifies the management and migration process to Windows 11. Windows 11 can be managed with the same tools and processes used for Windows 10, ensuring minimal disruption to the workforce. The compatibility with App Assure guarantees that all apps will work seamlessly on Windows 11.

In contrast, Windows 11 updates are 40% smaller in size, making it easier to stay up to date and reducing impact on users/employees as well as on network bandwidth, disk-space and time.

Windows 10 to Windows 11 – Compatibility with App Assure

App Assure is a key component of the Windows 11 upgrade experience as it was in the Windows 7 to Windows 10 experience. App Assure ensures that all apps are compatible with the new operating system through millions of real life feedback, crash reports and user feedback. This application compatibility is backed by Microsoft’s promise to address any app issues that may arise, providing peace of mind for businesses transitioning to Windows 11. The App Assure portal provides guidance, assurance and clarity of application and application version compatibility.

Updates, Hotfixes, and Autopatch

Windows 11 is introducing several new features to streamline updates and hotfixes.

  • Quick Machine Recovery allows targeted fixes from Windows Update on machines that are unable to boot, ensuring quick recovery during incidents.
  • Windows Hotpatch, available through Autopatch settings in Intune, delivers Patch Tuesday security updates directly to employees seamlessly in the background without requiring a restart, reducing interruptions and speeding up the deployment of security updates.

Windows Hotpatch is one that is super important. By using Windows Hotpatch through Autopatch settings in Intune, Microsoft say that 65% of Patch Tuesday security updates are delivered directly without requiring a restart. This significantly reduces restarts and interruptions, allowing security updates to be deployed 60% faster.

According to Forrester research, moving to Windows 11 delivers an impressive 250% return on investment over three years compared to Windows 10.

Windows Backup for Entra ID

Another exciting new feature announced at Microsoft Ignite is Windows Backup for Entra ID. This feature, available in public preview in early 2025, will help organisations ensure a seamless transition of use settings and preferences when setting up a new PC or performing a traditional reinstall which is typical with OS upgrades in larger enterprises.

With Windows Backup, employees can easily transfer their desktop background, icon size, and other preferences to a new device, ensuring a consistent and familiar experience. This reduces the time spent on setup, allowing employees to be productive faster and significantly reducing IT overhead and help desk calls.

Windows 11 – New devices and un-paralleled performance

Speed and Performance

Windows 11 is designed to deliver superior speed and performance. Bear in mind WIndows 10 is 10 years old and was designed for a pre-pandemic world and a world where AI didn’t touch the end-point.

Newer Windows 11 devices offer double the battery life and more than three times the performance of older Windows 10 devices.

Microsoft’s introduction of Copilot+ PCs and AI-PCs, built for AI workloads, is setting a new new standard for productivity, combining advanced AI inferencing capabilities with top-notch security and performance. Satya said in his key note that all applications will be rebuilt as AI apps and Windows is no different. Microsoft are re-writing their apps and OS for the AI era and simple examples include simple in-box tools like Notepad and Paint that have advanced AI capability.

Leading vendors like Adobe are adding new capabilities in their applications that leverage local NPUs found in new Windows 11 Copillot+ and AI PCs

The New Generation of Devices in Copilot+ PCs

The new generation of devices in Copilot+ PCs is designed to harness the full potential of AI. These devices (again bvery centre stateg at Ignite) come equipped with advanced AI inferencing capabilities, enabling them to handle complex workloads with ease. Their Neural Processors (NPUs) can operate at more than 45 Trillion Operations a Second (TOPS) providing the fastes edge AI processing in the world. The integration of AI into these devices not only enhances productivity but also ensures that security measures are robust and effective.

With features like real-time threat detection and automated responses, Copilot+ PCs provide a secure and efficient environment for businesses and consumers.

The day after Ignite, Microsoft also released Recall and Click-To-Do into public preview for users enrolled on the Windows Insider Programme.

Windows 11 – Sustainability and Windows 365

Modernising isn’t just about cost savings; it’s about the collective responsibility and impact on the global economy, our business and the environment. Microsoft has committed to advancing sustainability, and adopting Windows 11 helps in achieving your company’s sustainability goals.

Microsoft boldly shared that Windows 11 reduces energy use as the “world’s first carbon-aware OS” and offers Energy Saver, increasing energy efficiency by up to 22%.

Microsoft talked about their own devices, Surface which are manufactured using recycled materials and more renewable energy. As an example, Surface enclosures use 100% recycled aluminum alloy and 100% recycled rare earth materials. They also used this time to share existing and new programs to help organisations reduce e-waste with the recycling and refurbishment opportunities available across our ecosystem partners such as Cisilion. There’s a dedicated sustainability site for Surface -> here <-

Microsoft also shared several examples of how organisations can extend the life of (and even breath new life into) older hardware with Windows 365 without sacrificing security protection or experience.

Windows 365 and Windows 365 Link

Microsoft shared how Windows 365 plays can not only play a crucial role in this sustainability effort but also used the opportunity to announce their new dedicated “thin client” device called Windows 365 Link.

Priced at $349 and available from Spring 2025, these dedicated low power, sustainability built devices can provide local compute power but with no IT footprint to securely streams employees full personal Windows 11 desktop with all their apps, content, and settings directly from the Microsoft Cloud.

Windows 365 can run on any device include Web, dedicated devices like Windows 365 Link, and even mobile devices on iOS and Android as well of course as legacy Windows 10 devices and even Windows 11.

The flexibility of Windows 365 allows businesses in any sector and any size to reduce their IT infrastructure and management complexity while providing a consistent and secure experience for employees. Windows 365 is designed to complement your Windows 11 end user computing estate, enabling more endpoints and form factors, and unlocking more value and options for businesses.

Windows 365 is also great for contractors, testing migrations to Windows 11 and also for running secure workloads as well as for education and front line workers.

What have I missed?

There were lots of announcement around Windows and Devices at Ignite. The Windows Security Initiative clearly represents a significant step forward in ensuring that Windows remains the most secure and reliable platform.

With new enhanced security measures, simplified management and migration, seamless compatibility with App Assure, and innovative update mechanisms, Windows 11 is promising to deliver unparalleled speed, performance, security, agility and management.


Links:

Recall “Recalled” Again: Microsoft’s Copilot+PC Flagship Feature Faces Further Delays

Recall Recalled again feature image

In a move that has surprised few, Microsoft has once again delayed the rollout of its controversial Recall feature for Copilot AI PCs. Initially planned for a June release to coincide with the new Copilot+PCs launch, Recall was then postponed to October while Microsoft addressed initial concerns around privacy and security.

This week however, Microsoft has yet again delayed this again with testing for Windows Insiders coming (so we are told) in December, which unfortunately falls after Ignite.

Microsoft Recall….

Security Concerns and Refinements

Recall’s primary value is to create a timeline of screenshots that users can scroll through and search. However, early testing revealed by security researchers discovered that the core database storing these screenshots and tagging was not encrypted, posing a massive security risk.

Microsoft have since addressed this by fully encrypting the database and requiring Windows Hello authentication for access.

Microsoft have also confirmed that Recall will now be an opt-in feature, allowing users to completely uninstall it if they choose.

Microsoft’s Cautious Approach

Brandon LeBlanc, senior product manager of Windows, enforced Microsoft’s commitment to delivering a secure and trusted experience with Recall.

Microsoft need to get this right in order to maintain trust with its customer base. He stated that the additional time is necessary to refine the feature before previewing it with Windows Insiders. Despite these assurances, social media shows huge skepticism about whether Microsoft will meet the new December deadline and even if they might scrap the feature all together. This will be a shame, as the value around it looks. Promising and is really ( currently) the one killer reason consumers were looking at when looking at investing in Copilot+ PCs outside of the huge battery life that these Qualcomm Snapdragon Powered devices deliver.

The verge covered this in an exclusive interview

Wider AI privacy concerns

The repeated delays and security issues surrounding Recall highlight broader concerns within the AI industry.

There is a growing perception that companies are rushing to release new features without fully considering the potential consequences.

Microsoft’s cautious approach with Recall is a step in the right direction, but it also underscores the need for more rigorous testing and security measures in AI development.

Will Recall still be exclusive to Copilot+ PCs?

That’s a good question.

When Microsoft announced the Copilot+PC back in June, Recall was the flagship feature and it was unique to the device’s (and kinda stole the show).

Since then AMD and Intel have released their new AI PC chipsets offering similar NPU performance to the Snapdragon chips in Copilot+ PCs like Surface Pro 11 and Surface Laptop 7.

We now have NPU turbocharged PCs with Snapdragon® X Series, AMD Ryzen™ AI 300 Series and Intel® Core™ Ultra 200V Series devices after all.

We don’t know if this will remain an exclusive (I don’t see why it would) and if all the “exclusive AI features” that are part of Windows 11 24H2 will soon be lit up in any decide with a dedicated NPU.

From what I can… It will be supported… But some features are limited to Snapdragon, so we will have to wait and see….

Coming soon then… Or will it?

While the future of Recall still remains uncertain, Microsoft’s efforts to address security concerns and refine the feature are commendable, I just hope they haven’t missed the boat. We’ve already seen Apple quietly move forward with Apple Intelligence (clever) and it’s now embedded in MacOS. Microsoft need to move quick and innovate here to regain confidence and innovative is their mission to empower every person on the planet to achieve more (with their technology)!

Consumers, IT professionals, industry experts and social media will be keenly observing whether the Recall gets the release and value reputation it received back in June, with  a secure and functional version of Recall to define what AI can really do in Windows.

I hope succeeds and brings life to the new AI PCs and Copilot+PCs or of it quietly gets canceled as skeptics seem to think…

Windows Hello is getting a much welcomed face-lift

Microsoft is taking a significant step forward in enhancing the Windows Hello experience on Windows 11. This overhaul, now in beta testing for Windows Insiders will bring a more intuitive and visually appealing interface for both facial, passkeys and fingerprint recognition.

New Windows Hello experience on Windows 11

Cleaner, More Intuitive UI

The revamped Windows Hello UI is designed to streamline the authentication process. Users will notice new iconography and visual changes that make switching between authentication options more intuitive. Whether you’re logging into your device or using passkeys for websites and apps, the experience is now more seamless and user-friendly.

Enhanced Passkey Integration

One of the standout features of this update is the improved passkey integration.

New passkey process in testing on Windows 11

Previously, using passkeys from a mobile device involved scanning QR codes and navigating an outdated UI. The new system simplifies this process, allowing for quicker and more secure authentication. Additionally, Microsoft has also introduced a new API for third-party password and passkey managers, enabling developers to integrate directly with the Windows Hello experience.

Future-Proofing Authentication

This update is not just about aesthetics; it’s about future-proofing authentication on Windows 11.

By supporting passkeys from mobile devices and enabling synchronization with third-party apps, Microsoft is ensuring that users have a secure and efficient way to manage their credentials and also allows them to be seemlessly and securely added to your Microsoft Account.

We redesigned Windows security credential user experiences for passkey creating a cleaner experience that supports secured and quick authentication.. Users will now be able to switch between authentication options and select passkey / devices more intuitively.

Microsoft Windows Team

Microsoft Windows team talk more about in their recent Windows Insider Blog.

Availability and Rollout

Currently available to Windows Insiders in the beta channel, and will hopefully hit testers on the other Insider channels soon. This new Windows Hello experience is expected to roll out to all Windows 11 users in the coming months.

Are you looking forward to seeing new Windows Hello UI?

The Cost of Not Migrating to Windows 11

As Microsoft prepares to end support for Windows 10 on October 14, 2025, users have a critical decision to make. They must either migrate to Windows 11 or pay for extended security updates (ESU). Microsoft will offer distinct options for consumer (home) customers. They will also offer options for commercial customers who want or need to continue using Windows 10 after this date.

Consumer Pricing for ESU

We know that commercial enterprises were going to have the “cost” option of paying for extended updates while they “complete” they migration / move to Windows 11, but in the first time in history, Microsoft have also announced that consumers can will also have the option to purchase a single year of Extended Security Updates (ESU) for a one off $30 (£25) cost.

Commercial Pricing for ESU

Pricing to commercial customers will be based on tiered pricing options with pricing set-out at

  • $61 per device per year for the first year
  • $122 per device for the second year, and
  • $244 per device for the third year.

Organisations needed or wishing to pay for ESU for their devices for 3 years will therefore incur costs of $427 per device.

Extended Security Updates: A Temporary Solution

Microsoft’s ESU program will provide a lifeline in helping any organisation or consumer unable or unwilling to upgrade to Windows 11 before October 14th, 2025, (when Windows 10 enters end of support).

Bear in mind though that these ESU updates are just security and zero-day updates. There will be no new features, bug fixes, or technical support included.

These are, of course, optional, but there are huge risks for continuing to use Windows 10 devices without protection from security exploits or newly discovered vulnerabilities.

This is especially true for commercial organisations. They lack protection from security and vulnerability updates.

The Risks of Running an Unsupported OS

Running an operating system without security updates poses significant risks, both for consumers and businesses including:

  • Increased Vulnerability to Cyber Attacks: Without regular security patches, systems become prime targets for hackers. Vulnerabilities that are discovered post-support will remain unpatched, leaving systems exposed to malware, ransomware, and other cyber threats.
  • Compliance Issues: For businesses, using unsupported software can lead to non-compliance with industry regulations. It can also lead to non-compliance with standards. This may result in hefty fines and legal repercussions. This can also affect security certifications. These include Cyber Security and Cyber Security Plus. It also impacts trust from customers and business partners.
  • Operational Disruptions: Security breaches can cause significant downtime, disrupting business operations and leading to financial losses. For consumers, this could mean losing access to important personal data and services.
  • Higher Long-Term Costs: While the initial cost of ESU might seem manageable, the long-term financial impact of a security breach can be devastating.

The best approach is to start planning the move to Windows 11 now. There are just over eleven months to do this. For consumers, this could mean upgrading. It could also mean replacing their devices with ones capable of running Windows 11. Windows 11 was released and started shipping on new devices in 2021.

Will my device run Windows 11?

Microsoft have a useful website which show the minimum system specifications for Windows 11 which you can access –> here <-

In reality any device newer that 4-5 years old should have no problem running Windows 11, , but in short, you need a device with at least:

  • Processor: 1 GHz or faster and min of 2 core.
  • RAM: 4 GB or more.
  • Storage: 64 GB or larger storage device / HDD / SDRAM – you’ll much more in reality.
  • System Firmware: UEFI, Secure Boot capable.
  • TPM: Trusted Platform Module (TPM) version 2.0. (this is important)
  • Graphics Card: Compatible with DirectX 12 or later with WDDM 2.0 driver.
  • Display: High definition (720p) – must be greater than 9” diagonally.

Tools to check compatibility

Another really easy way to check your device (if you are a consumer of want to check a couple of devices) is to the use the PC HealthCheck App. This can be downloaded from https://aka.ms/GetPCHealthCheckApp if it’s not already installed on your Windows 10 device.

When you run the tool, you get one of three outcomes. If you device passes, you’ll see a “meets requirements” message, and if it fails, you’ll receive a “doesn’t currently meet”. Coprate devices may see a message stating that “your organisation manages updates” and as such check with IT department (though I suspect they are already on it!)

Commercial Customers IT departments can easily check Windows 11 eligibility using Microsoft Intune or System Centre.

Conclusion

The decision to stick with Windows 10 and not migrate to Windows 11 should not be taken lightly. While ESU provides a temporary solution, the risks associated with running an unsupported OS far outweigh the benefits.

The risks of not updating (or paying for extended security updates) are too high. It is only acceptable if your device is never connected to the internet. Additionally, you should avoid using external sources such as USB devices.

Upgrading to Windows 11 ensures continued security. It also provides access to the latest features and support. This makes it a wise investment for both consumers and businesses.

Q&A

  1. What about my anti-virus applications? In reality these will still work as will any application you are running on your machine. You will need to check with the antivirus provider to check that they will still support Windows 10, but as long as they do and you pay the subscription to them, it shouldn’t impact these anti-virus signature updates.
  2. What about other software like Office Apps? Well Office 2016 and Office 2019 also go end of support in October 2025. You’ll need to upgrade these too if you want to get feature updates and security updates and fixes. You will likely find other software vendors like Adobe will also stop supporting Windows 10 (as many did with Windows 7). You’ll need to check with the software provider.
  3. Can I upgrade the hardware in my device to get compliant? That is also an option. After running the compatibility checker, you may find that upgrading your hard drive, adding more memory or swapping other components may “get your device compliant”. In most cases this isn’t cost effective.

AI-PCs vs Copilot+ PCs: Understanding the Difference

As technology advances, the distinction between AI-PCs and Copilot+ PCs becomes increasingly important. Both types of devices leverage dedicated AI chip sets to enhance the user experience. They support new and upcoming software features. These devices prepare us for the continual wave of AI innovation. Under the name, what are the differences between the specifications and ability of these two types of “next generation” devices?

This blog aims to summarize the similarities and differences between the AI-PC, as dubbed by Intel. It also discusses the Copilot + range of PCs powered by Snapdragon ARM based chip sets.

The AI-PC

AI-PCs, like the Microsoft Surface Laptop 6, are powered by Intel chipsets and are the first of their next generation of personal computers designed to handle complex AI tasks efficiently. These PCs are equipped with Intel Core Ultra processors which also include a dedicated Neural Processing Unit (NPU), which accelerates AI and machine learning workloads directly on the device, providing up to 10 TOPS (Trillion Operations Per Second) of AI performance.

This means faster performance for tasks like real-time language translation, image creation, and enhanced multimedia experiences such as object removal, blur and audio isolation without relying heavily on cloud services or throttling the PCs CPU.

For the average user, this translates to a smoother, more responsive computing experience with smarter features. For IT professionals, it means robust performance for data-intensive applications and improved security through local processing and devices which will perform in a more unified way without “subtle” tasks like back-ground blur in video calls, hammering the CPU or consuming more internet bandwidth.

The Copilot + PC

Copilot+ PCs represent the pinnacle of AI-enhanced computing, designed to deliver unparalleled performance and support for AI-infused applications and extensions. These PCs are powered by Qualcomm’s Snapdragon X Series processors. They feature a turbocharged Neural Processing Uni (NPU). This NPU is capable of performing over 40 trillion operations per second (TOPS). This advanced hardware allows real-time AI functionalities. These include language translation, image generation, and intelligent task management directly on the device. For the average user, this means a seamless, responsive experience with smarter, more intuitive features. For IT pro’s Copilot+ PCs provide more robust performance for data-intensive and AI applications. They enhance security through local processing.

This can also reduce reliance on cloud services with the ability run “some” AI workloads locally depending on what has been coded of course by the software vendor. Examples of this might be background blur which as trivial as it may sound it network and compute intensive and can be performed on an NPU far better and with far less compute power.. This combination of powerful hardware and specialized software makes Copilot+ PCs a significant change in both personal and professional settings.

Copilot+ PCs, on the other hand, take this AI integration a step further. Some examples are the recently released Surface Laptop 7 and Surface Pro 11 devices from Microsoft. There are also devices from all other major manufacturers. These devices feature powerful and dedicated NPUs. They also come with Windows 11 – Copilot “exclusive” software and services enabled. These devices need Copilot+PCs to use them.

Interactions like “click-to-do” and Microsoft’s Recall leverage the advanced NPU’s capabilities. They provide enhanced AI features directly on the device. These interactions reduce CPU and GPU workloads. They allow local AI compute, which will in the long term support local language models.

These devices are powered by Qualcomm’s Snapdragon X series chips, which offer at least 45 TOPS of AI performance. This provides advanced functionalities such as real-time language translation and intelligent task management. It also enables more efficient multitasking. All of these features are included in the Windows 11 24H2 update.

Despite the differences, both AI-PCs and Copilot+ PCs bring enhanced performance for handling AI workloads. These devices provide a more integrated and advanced AI experience, thanks to the combination of powerful hardware and specialised software. At the time of writing the Copilot+ PC range deliver more AI-grunt than AI-PCs. However, the Intel-based AI-PCs will likely be more adopted by large enterprise organisations. These organisations still need to run older legacy applications. These applications have not yet been compiled to run on Windows on Arm (WoA). WoA is needed for Copilot+ PCs which are built on ARM chipsets and not Intel.

Spotting the Difference

The subtle differences between AI PCs and Copilot+ PCs. As endpoint technology continues to evolve, the gaps will most likely close. The 2025 edition of these technologies will continue to evolve. There is also new AI “optimised” PCs from AMD but I have not reviewed these here.

The main way to spot a Copilot+ PC or AI-PC vs an older generation device is the presence of a dedicated “Copilot key”.

The list below highlights the key things found on Copilot + PCs

  • AI Integration: Copilot+ PCs (currently) offer a more integrated AI experience. They include specialised software and features designed to enhance productivity. On the other hand, AI-PCs provide general AI capabilities without the specialized software. Copilot+ PCs are needed to run new Windows features like recall and Click-To-Do.
  • Dedicated AI Key: Copilot+ PCs include a dedicated Copilot key for quick access to AI-powered assistance. This key is not available in “some” AI-PCs. Older generation PCs also lack this feature.
  • Connectivity: Some Copilot+ PCs feature advanced connectivity options. These options include 5G, which is not typically found in AI-PCs or older generation devices.
  • Exclusive Software Features: Copilot+ PCs come with enhanced productivity tools like Recall and Click-To-Do. They also include other third-party features from Adobe, for example.

Conclusion

These new generation of AI-PCs and Copilot+ PCs bring more than just an annual chip set refresh. They are the ennoblement for the current and next wave of creativity. They drive productivity and innovation with the increasing number of AI-powered or AI-enhanced applications.

As always, Surface sets the standard – with their innovative anti reflective and HDR display technology, elegant and sleek design, sustainable and repairable design and unique features like the versatile kickstand along with fluidity of the Slim Pen 2 on Surface Pro, they empower users to achieve more and create without limits.