Category: End User Compute

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Why I can’t stop using Windows 365 CloudPC

I wanted to share my personal experience of using Windows 365 Cloud PC as my main device for the past 4 weeks since getting access to this as part of our partner internal use rights!

In short, I was using this both to test it out, but also because my new laptop had not arrived so I was left with the option to re-image an old one or repurpose our “home” laptop and use it as a gateway to Windows 365 – I chose the latter.

Four weeks later, using Windows 365 every day as main device, I simply can’t and don’t want to give it up. Even though I now have my brand new and awesome Surface Pro 9 device – I still haven’t get turned this on and am still choosing to use our seven year old Surface Laptop running Windows 10 (it won’t run Windows 11) with Windows 365 Cloud PC.

Why I love Windows 365

I keep asking myself the same question – why Windows 365 Cloud PC when I have a nice new Surface Pro to use. Well – Windows 365 Cloud PC gives me a seamless, secure, responsive, and flexible experience on the same device that I (and the family) share do everything else on – it’s essentially now become two devices in one and the experience is amazing – both for corporate use and for home use with out compromising anywhere!

It’s also great to have in your pocket when you bring the wrong device to work!

Here are some of the reasons why I love Windows 365 Cloud PC and how it is totally changing my perception on Cloud Computing.

  • Seamless experience: With Windows 365 Cloud PC, I can access my Windows 11 Enterprise Corporate Managed Desktop instantly on my personal device (or from any other device), anytime and anywhere I need to. I don’t have to worry about syncing files, installing apps, or using web apps.
  • Secure and Compliant: When traveling about, I also don’t have to worry about compromising my personal and work experiences, compromising corporate security or risk having any company data leak onto my personal device or stol n from dodgy WiFi hotspots. With Windows 365, my dideicated Cloud PC is in the Microsoft Cloud – ready for me to use at any time.
  • Connecting from almost anything: I can switch from my personal laptop to my phone (I can use Samsung DEX on a TV) or even access via my Xbox via the Edge Browser. Where ever I resume from – me session is exactly where I left off.
  • Responsive performance: Windows 365 Cloud PC is fast and smooth. I can run multiple apps, browse the web, and stream videos without any lag or stutter. This means the lowest spec device can perform like a powerhouse. The best part is that I don’t have to worry about the physical condition of my device, because the heavy computing work is done on the Microsoft Cloud.
  • Lightening fast Internet speed always since my Cloud PC is in Azure, I get superfast access to the web and my cloud apps regardless of the speed my physical device is using.
  • Flexible: Windows 365 Cloud PC is not a one-size-fits-all solution. It’s a service that can cater to different sized organisations and needs of each user.

Here’s a quote from myself about how Windows 365 Cloud PC improved my productivity and efficiency:

“Windows 365 Cloud PC is a game-changer for me. It allows me to work from anywhere, on any device, with the same performance and functionality as a physical PC. I can easily switch between tasks, collaborate with others, and access my files and apps in the cloud. I literally have my corporate desktop with me on any device at anytime, wherever I go.”

Pricing and Licensing

OK… So take a seat as on the surface the cost of Microsoft 365 can look expensive.

Firstly, Microsoft offers two subscription models, Windows 365 Business for smaller businesses and Windows 365 Enterprise for larger ones.

Prices are per user, per month subscription based and range from £26 per user per month for the base model (2CPU/4GB RAM/64GB HDD) but can be as much as £146 a month for a powerhouse configuration of 8 CPU/32GB RAM/512HDD.

Both models share the same range of features and provide twelve Cloud PC configurations to choose from to blend the right spec with the right person and role of Cloud PC within the organisation.

Unlike virtual apps and shared/pooled desktops (such as Azure Virtual Desktop), with Windows 365, each user gets a dedicated corporate Cloud PC, meaning it will run all the apps they need to use.

IT managers dream…

Managed by Intune: Like physical PCs, Windows 365 Cloud PC is managed from Intune. IT can Configure auto patch, install and schedule apps, use Autopilot for zero touch provisioning, reset and reissue devices, up size (upgrade) and down grade the specification on the fly. Intune provides details stats on performace, usage and even makes recommendations on down or up sizing of the PC based on usage and performace

Smooth Migrations: IT can choose between Windows 10 and Windows 11 (or make both available to users). This can also be helpful as a migration and training method to prepare users for Windows 11. IT can also choose to give users local admin control (or not) and can even allow users to reset their Cloud PC devices themselves.

Good bye to hardware failures: Since Windows 365 runs in the cloud, there’s no hardware to go wrong. If a users physical laptop (or TV, xbox, phone etc) fails, nothing is lost.. They can resume on a new/different device and session continues where they left of… Even the cursor stays in the sale place!

The downsides?

To be honest, from a user experience there aren’t many, unless you are working where there is no or poor internet access. Writing this, I am sat in Nero on “free wireless”, knowing my connection is secure and I’m accessing my Corporate Device through an encrypted connection, with no data leaking between the host (personal PC) and my corporate device.

The price tag can be “off putting” but the ROI is high when you take into account carbon reduction (runs in Microsoft carbon neutral data centres), cost of hardware, repairs, re imaging, recycling, replacement every 3 years, and costs due to lost or stolen devices. Do the maths…

Cloud PC is not for every one… You’ll find great use cases and bad ones.. Such as contractors, new starters, remote and over seas staff, developers, finance and other specific roles. I cover use cases in a separate blog post…

Note: Offline Access is coming for Windows 365

Free to try for 30 days

Organisations interested in trying out Windows 365 Cloud PC, can speak to their Microsoft Partner and obtain a free 30-day trial, or buy a subscription from Microsoft 365 admin centre.

I hope you enjoyed reading my blog about Windows 365 Cloud PC.

If you have any questions or feedback, please leave a comment below. Thank you for reading!

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Windows 11 2023 Update (23H2) is now available.

Last month, Microsoft rolled out the moment 4 update to Windows 11 22H2 which included loads of new AI features as well as a Windows Copilot.

I cover this in more detail in a previous post.

Today, Microsoft have started offering Windows 11 version 23H2 as an optional update. This includes all the new AI features that rolled out to users in 22H2.

What’s in Windows 11 23H2?

The new features included in this update being all the new AI features including Windows Copilot which is now pinned to your Taskbar by default. You also get all the new inbox updates including AI powered additions to the Snipping Tool, Paint, and Quick Settings.

How to get Windows 11 23H2 update

Since this is an optional update, you need to head over to Settings-> Windows Update and ensure that the “Get the latest updates as soon as they’re available” toggle is set to on.

You can the check for updates and should see “Windows 11, version 23H2” appear in your Windows Update downloads list for download.

If you are already running Windows 11 22H2, this update may not be available straight way but Microsoft will he making this available shortly.

Windows 11 release rings and support cycles

Microsoft has a 6 monthly core version update model for Windows. This means that the support cycle for Windows 11 version 23H2 will be supported for 24 months starting November 1 for Home and Professional users, and 36 months organisations running Enterprise and Education versions of Windows 11.

To find out more about the new features included in 22H2 and 23H2 check out my post below.

https://robquickenden.blog/2023/10/windows-11-gets-new-ai-features-as-moments-4-update-rolls-out/

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Windows 11 gets Copilot upgrade as “moments 4” update rolls out.

Microsoft’s AI infused update is now rolling out for the masses. The update started rolling out last Tuesday and is the lastest next major feature update for Windows 11. It is bundled as part of the October’s security release for all Windows 11 users.

This update (known as Moment 4 update) is far more than security updates and includes lots of improvements and big new features to take advantage of that include a new File Explorer design, Copilot for Windows (a new AI assistant). There are also lots of improvements to the Taskbar, and notable in-box app updates as well including notepad and paint.

Here’s a quick rundown of the key new things and changes.

Major AI related stuff

  • Windows Copilot (incorporating Bing Chat)
  • AI-powered file recommendations in both File Explorer and Start
  • A new AI Hub for “AI-powered apps” in the Microsoft Store

Changes to desktop and taskbar

  • A new File Explorer design with more modern interfaces plus a new “Gallery feature”
  • System wide ability to Ink directly into text boxes
  • Taskbar app labels and other improvements
  • HDR desktop wallpaper support
  • New Windows Spotlight wallpaper UI
  • Native support for more archive file formats such as .RAR
  • New sound output menu
  • Native RGB peripheral controls

New features and UI changes

  • New account recommendations in Start and Settings
  • A new revamped Settings homepage

Inbox app updates

  • A new cloud-based backup and restore feature built in to Windows
  • Snipping Tool improvements including OCR text and ability redact / mask sensitive information
  • Improvements to Notepad including new auto save feature

When is Windows 10 end of life?

As a reminder to those still on Windows 10, this will go end of support on October 14, 2025 meaning now more feature or security updates…

Microsoft says that “Every Windows product has a lifecycle. The lifecycle begins when a product is released and ends when it’s no longer supported. Knowing key dates in this lifecycle helps you make informed decisions about when to update, upgrade or make other changes to your software.”

Windows 11 is now on over half a billion devices as of October 2023 according to Microsoft.

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Microsoft September 2023 News: The new and exciting stuff

Microsoft hosted a live Surface and AI event on Thursday 21st September where they announced a lot of new and exciting features and products across its various platforms and services. In this blog post, I have tried to summarise the most notable ones and explain how they might benefit you and your organisation. 

Disclaimer (and product plug) - Since this was an AI event in whole, I also want to state that other than some slight tweaks, this blog post was written by Bing Enterprise Chat - Microsoft Designer created the image. The whole thing took less that 10 minutes.

Copilot: Your AI Assistant at Work and Beyond

Copilot is a new feature that uses artificial intelligence (AI) to help you with various tasks, such as drafting emails, summarizing texts, creating images, and more. You can access Copilot from Windows 11, Microsoft 365, Edge, and Bing, and chat with it in natural language. Copilot will understand your intent and provide relevant assistance based on the context and your data.

For example, you can ask Copilot to draft an email for you with a specific tone, or to generate a graphic art based on your description. You can also use Copilot to answer questions, troubleshoot your PC, control your settings, and access recommendations. Copilot is designed to save you time, reduce your cognitive load, and ignite your creativity.

Copilot will be generally available for enterprise customers on November 1st, and for a select group of consumers and small business customers as part of the Early Access Program (EAP). It will initially be limited to three hundred licenses and will cost $30 per user per month.

Windows 11: The Most Powerful and Personal Windows Ever

Windows 11 is the latest (and IMO best) version of the Microsoft’s desktop operating system that powers millions of devices around the world. Windows 11 offers a fresh and modern design, improved performance, and security, and a more personalised and connected experience. They announced the latest update coming next week (Sept 26th). Some of the new features in Windows 11 will include:

  • An updated Start menu that gives you quick access to your apps, documents, and settings.
  • An updated Taskbar that lets you easily switch between multiple instances of each app, hide the time and date, and end tasks with a right-click.
  • A new Dev Home that helps you set up your development environment by downloading apps, packages, or repositories, connecting to your developer accounts and tools, and accessing experimental features in WSL.
  • A new Dev Drive that provides a fast and secure storage volume for developers, with a file system that delivers both performance and security.
  • A new WinGet Configuration that simplifies the setup process for developers by reducing it to a single command.
  • New Gallery in File Explorer that makes it easy to access your photo collection across all your devices.
  • A new Snipping Tool that lets you record your screen with audio and mic support, copy and redact text from a screenshot, and edit your images with Paint.
  • A new Photos app that has new editing capabilities to achieve stylish background blur effects and makes it easier to find specific images backed up in OneDrive.
  • Updated Narrator that uses natural human voices in new languages, and lets you use voice access to log in to your PC and access other areas on the lock screen.
  • Refreshed Notepad app that automatically saves your session state, allowing you to close Notepad without any interrupting dialogs and then pick up where you left off when you return.
  • A new Instant Games feature that lets you play your favorite casual games directly from the Microsoft Store without the need to download and install them on your device.
  • Windows Copilot – Your Copilot for Windows.

Windows 11 also announced general availability of Windows 365 Boot and Windows 365 Switch, which allow you to log into your Windows 365 Cloud PC as the primary Windows experience on the device or easily switch between the Cloud PC and the local desktop. Windows 365 is a cloud PC service that lets you stream a full Windows experience from anywhere on any device and is fully managed from Intune.

This update will start rolling out as a free update on September 26th.

Surface: The Ultimate Devices for Work and Play

Surface is Microsoft’s line of devices that combine innovative design, powerful performance, and versatile functionality. Surface devices are built to work seamlessly with Windows 11 and Microsoft 365, offering the best productivity and creativity tools for work and play. I am a massive fan of Surface

The new / refreshed Surface devices include:

  • Surface Laptop Studio 2: The most powerful Surface ever built, with the latest Intel Core processors, NVIDIA Studio tools for creators, touchscreen display, and flexible design with three unique postures.
  • Surface Laptop Go 3: The lightest and most portable Surface Laptop, with touchscreen display, premium features like an incredible typing experience and a Fingerprint Power Button, and four stylish colours.
  • Surface Go 4: The baby Surface Pro is this time, available only for corporate and not consumer market (why??), the device is the same dimensions as before but is more repairable (the most repairable and sustainable device int he Surface Fleet). It ditches the 4GB RAM option (good) and brings a higher spec entry level processor. Pricing increases too which is a shame as is ditching consumer market. These are great for school kids.
  • Surface Hub 3: The ultimate collaboration device for teams, with a large interactive display that runs the Microsoft Teams Rooms experience. Surface Hub 3 pairs seamlessly with Teams-certified devices and supports Hub on day one. There was also an upgrade announced for Surface Hub 2S customers to upgrade to Surface Hub 3,

The new Surface devices are available for pre-ordering now.

Microsoft 365: The World’s Productivity Cloud

Microsoft 365 is a cloud-based subscription service that offers the best productivity apps for work and life. Microsoft 365 includes apps like Outlook, Word, Excel, PowerPoint, OneNote, OneDrive, Teams, Stream, Loop, Clipchamp, and more.

Microsoft 365 Copilot (which will be available from 1st November) is an add-on service at $30 per user per month and provides in-built AI-powered features and services that help you get more done across all your Office 365 apps and services – with support also coming to Microsoft Designer, Loop and Clipchamp and more.

Some of the new features and services in Microsoft 365 include:

  • Copilot in Outlook, Excel, Word, Loop, OneNote, Stream, and OneDrive: Copilot is integrated into various Microsoft 365 apps to provide AI assistance for different tasks. For example, you can use Copilot in Outlook to draft emails, in Excel to create charts, in Word to summarize documents, in Loop to generate content blocks, in OneNote to take notes, in Stream to transcribe videos, and in OneDrive to find files.
  • Generative Expand, Fill, and Erase in Microsoft Designer: These features let you manipulate images in creative ways, such as expanding the canvas, filling in missing areas, or erasing unwanted objects. Generative Erase is generally available now, and Generative Fill and Expand are coming soon.
  • Copilot Lab: Copilot Lab is a feature that lets you learn how to use Copilot effectively, share your favorite prompts with coworkers, and get inspired by other users. Copilot Lab will be accessible to all Microsoft 365 Copilot users once it’s generally available in November.
  • Mobile Application Management (MAM) for Windows: This feature allows employees to access organisational resources through Microsoft Edge from an unmanaged device, while giving IT the ability to control the conditions under which the resources can be accessed.

Bing and Edge: The Smartest Way to Search and Browse

Bing and Edge are Microsoft’s search engine and web browser that offer a fast, secure, and personalized way to search and browse the web. Bing and Edge use AI to provide relevant information and assistance based on your needs and preferences.

Some of the new features and improvements in Bing and Edge include:

  • DALL-E 3 in Bing Image Creator and Microsoft Designer integration: Bing Image Creator is a feature that lets you create images from text descriptions using AI. Bing Image Creator is now powered by DALL-E 3, which produces more realistic and detailed images. You can also access Bing Image Creator directly from Microsoft Designer for further editing.
  • Content Credentials: Content Credentials is a feature that uses cryptographic methods to add an invisible digital watermark to all AI-generated images in Bing. This helps you verify the origin and authenticity of the images. Content Credentials will be supported in Bing Image Creator, Microsoft Designer, and Paint soon.
  • Bing Chat Enterprise: Bing Chat Enterprise is a feature that lets you chat with Copilot from the Edge mobile app. You can also use multimodal visual search and Image Creator from Bing Chat Enterprise.
  • Copilot in Microsoft Shopping: Copilot in Microsoft Shopping is a feature that helps you find what you’re looking for more quickly. You can ask for information on an item, and Bing will ask additional questions to learn more. Then, Bing will use that information to provide more tailored recommendations. This feature will be available soon on both PC and mobile.
  • Personalised Answers: Personalised Answers is a feature that uses your chat history to inform your results. For example, if you’ve used Bing to track your favorite soccer team, next time you’re planning a trip it can proactively tell you if the team is playing in your destination city. Personalized Answers will begin to roll out soon.

Microsoft Advertising: The Best Way to Reach Your Customers

Microsoft Advertising is a platform that helps businesses connect with their customers across the web. Microsoft Advertising offers various solutions and tools to create effective and engaging ads that reach the right audience at the right time.

Some of the new features and improvements in Microsoft Advertising include:

  • Copilot in the Microsoft Advertising Platform: Copilot in the Microsoft Advertising Platform is a feature that simplifies and enhances every aspect of your experience with the platform. You can use Copilot to create campaigns, get content recommendations, optimize your performance, and more. This feature will be coming soon.
  • Compare & Decide Ads: Compare & Decide Ads are a new type of ads that pull relevant data of various products or services into a succinct table. This helps users easily evaluate different options based on their criteria. Compare & Decide Ads will be available for cars initially and will be brought to closed beta in early 2024.

Conclusion

These are just some of the highlights from the Microsoft September 2023 News. There are many more features and products that we didn’t cover here, but you can find them on the current web page context. I hope you are excited about these new developments, and I would love to hear what you are most excited about.

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Windows 365 and Azure Virtual Desktop recognized as a Leader in 2023 Gartner Magic Quadrant for Desktop as a Service

Microsoft has been recognized as a Leader in the inaugural Gartner Magic Quadrant™ for Desktop as a Service (DaaS). According to Gartner, DaaS is defined as “the provision of virtual desktops by a public cloud or service provider” and encompasses a variety of cloud solutions, such as Windows 365 and Azure Virtual Desktop, which are described in a way that is familiar to customers of varying backgrounds and technical expertise.

Given the newness to the market of Microsoft’s two offerings in this space, it’s incredible to see Microsoft leading in this catagory (ahead of the golden players like Citrix and VMware).

Gartner stated in their report that “Microsoft is one of the few vendors with significant global presence,” and “Microsoft is in a unique position, as it owns the architecture for Windows, Intune, Microsoft 365 applications, Azure, Azure Virtual Desktop, and Windows 365.”

Microsoft have two offerings in this space which are both designed to provide organisations with secure and versatile cloud desktop solutions that support flexible work options.

  • Windows 365 – a fully managed DaaS solution that securely streams personalised Windows desktop, apps, settings, and content from the Microsoft Cloud to your Cloud PC which can be accessed from the device of your choice.
  • Azure Virtual Desktop, a full enterprise cloud virtual desktop infrastructure (VDI) platform that delivers hosted remote desktops and apps with flexibility and control without compromising on security.

You u can check out my short user experience demo on Windows365 here.

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Goodbye Cortana…hello Windows Copilot

Logo of Microsoft Cortana

While not especially surprising given its lack of attention, Microsoft has quietly announced that it “will no longer support Cortana in Windows as a standalone app,” starting in late 2023 as we see the introduction of Windows Copilot which was announced at Microsoft Build last month.

Originally launching in 2014 for Windows and Windows Phone, Cortana was poised to be be the “the next big thing,” – a personal assistant to rival Apple’s Siri and Amazon’s Alexa, that could look up things, take notes, answer questions and even book things in your diary or read your emails. There was even an iOS and Android app and Cortana also made it’s way into Microsoft Teams as an assistant for video conferencing.

  • Cortana on Teams Rooms
  • Cortana on Windows 10
  • Cortana Apple iOS

Goodbye Cortana

Lack of investment, low consumer demand, and lack of “intelligent speakers” to allow Cortana to be heard. In 2020, Microsoft announced a new vision for Cortana instead positioning it as part of their “vision to deliver transformational AI-powered experiences in Microsoft 365 through Cortana, your personal productivity assistant for Microsoft Office and Teams“.

Earlier this year Microsoft announced they were dropping support for Cortana as an app on Apple iOS and Android and as of late 2023 it the final nail in the coffin will be it evicted from the Windows OS as well. I expect Cortana on Teams Rooms to be replaced by Copilot in Teams at some point though at this moment in time, Microsoft have said that “This change only impacts Cortana in Windows, and your productivity assistant, Cortana, will continue to be available in Outlook mobile, Teams mobile, Microsoft Teams display, and Microsoft Teams rooms.”

This year (and it’s only June), we have see the advent of Bing Chat (which is powered by ChatGPT- 4), voice access for Windows 11, Cortana’s voice functionality has all but now been replaced, as has its future.

Microsoft’s advice for anyone that still uses the Cortana app in Windows is to use something else!!

“We know that this change [removal or Cortana] may affect some of the ways you work in Windows, so we want to help you transition smoothly to the new options. Instead of clicking the Cortana icon and launching the app to begin using voice, now you can use voice and satisfy your productivity needs through different tools”.

Microsoft

Introducing Windows Copilot

At Microsoft Build, Microsoft announced that a preview version of Windows Copilot would be coming to Windows Insiders later this June (most likley for the US first, before rolling out to other regions).

Windows Copilot will centralised AI assistance across Windows. In conjunction with Bing Chat and both first and third-party plugins, it will enable people to interface with Windows and Windows apps and services using Copilot chat, rather trying to find what app to use, find settings or work out how to do something.

More on Windows Copilot in my previous blog post.

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Windows 11 beta 22624 previews new widgets experience.

Microsoft has released Windows 11 Insider builds ( 22621.1680 and 22624.1680) with fixes and new features. Build 22624.1680 gets fixes and new features whereas 22621.1680 just gets fixes this time round. The full release notes are here.

Evolved Widgets Board

Microsoft say they are starting to revamp the widget board  experience (based on user feedback).

Image showing updated widgets board in Windows 11 beta build 22624

This includes a larger (dynamic) canvas (3-columns if supported by the device) and introduction of new zones to provide quick access to new glanceable widgets from their apps and services. Users will also be able to take a high-value break with their personalised feed which will more personalised and customised that the current version.

Feedback request

As always (and an ask from the Windows Insider community and Dev team is) “please file your feedback” on the new experience using the Feedback Hub (🪟 + F, Desktop Experience, Widgets).

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Surface Pro 9 5G – how the latest Surface aids hybrid work

Surface Pro device being used in space (AI Generated image)

After using as Surface Pro 9 5G for 6 weeks as my daily device, this blog is my hands-on review of, IMO, an “almost” perfect device for working from “almost” anywhere!

Surface Pro 9 5G is a super thin, every bit premium, two-in-one device that continues to improve over the previous iterations. It has superb battery life and fast, always-on data with support for 5G sim and e-sim.

The Surface Pro 9 5G (SQ3)

The Surface Pro 9 range is beautifully designed, and is the first model of Surface device to come with the option of super-fast 5G support built in. Note that the Surface Pro 9 comes in two variants. The Intel version (without 5G) and the SQ3 [ARM-64] version which features built in 5G chipset along with a new NPU chip which adds additional uniqueness to the device (more on that later).

Surface Pro 9 with 5G
What I loved about itWhat liked less!
✔️ Great battery life and fast 5G connectivity❌ Windows on ARM still needs stability improvements
✔️ Premium build quality❌ Feature differences between Intel and SQ3 (ARM) models is confusing
✔️ Best-in-class kickstand, keyboard and pen / inking experience ❌ Not all colour options available across the range
✔️ NPU – provides advanced AI powered camera and voice call features❌Still need to buy keyboard separately,
✔️ Full HD webcam
✔️ Supports USB-C charging
Surface Pro 9 5G likes and dislikes

Overall look, feel and use

The Surface Pro 9 5G is every bit gorgeous in design and feel as previous Surface devices and looks almost identical to its sister the Surface Pro 9 (Intel version). Both are premium in every way, and feature the impressively thin, aluminium case, 13-inch 120Hz PixelSense display, and perfectly designed (optional) type-covers keyboard which now also houses the (also optional) Surface Slim Pen 2. Both models feature the built-in kickstand, which lets you prop up the screen on a table and adjust is smoothly to any viewing or working angle.

The Surface Pro 9 5G claims to have a 21-hour battery life, positioning it as the ideal choice for remote users who need a slim, sleek device without the need to carry a power supply and use clunky, unsecure coffee shop internet hotpots. This device is simply perfect for that [almost].

In my experience, the battery life was simply the best of any Surface I have ever used. Even in video calls all day and with multiple apps running, a mix of wireless and cellular (5G) usage I still have close to a third battery remaining after a 10-hour day here, there, and everywhere.

On the Surface 🤣 – outside of the internal upgrades and battery, the Surface Pro 9 is almost identical to the Surface Pro 8 and hardly distinguishable from even the older Surface Pro 7. The Surface Pro range works though – so I see no reason to make drastic changes.

Connectivity without boundaries

The Surface Pro 9’s built-in 5G connectivity support both eSIM and physical nano sim card.

Inserting a SIM into Surface Pro 9 5G

I used a physical sim (which can be easily fitted into the Surface Pro 9’s expansion area under the kickstand). My 02 SIM was recognised within about fifteen seconds and being 5G enabled was giving speeds of close to 80Mbps down and 12 Mbps which was rather good. As you can see from the image above, it is also easily to swap out the SSD with a Microsoft supported SSD should you need to in the future.

The ability to have 5G available whenever I needed it is certainly something I could get used too as I didn’t have to worry about trying to join an access point in a café or customer office or tether my mobile phone (not that that is hard to do, but the process is just more seamless and slicker).

Surface Pro 9 5G – AI through its’ Neural Processing Unit

One of the new features in Windows 11 that is bought to life with the Surface Pro 9 5G is new AI enhanced video and audio enhancements known as Windows Studio Effects. Surface Pro 9 5G’s front-facing camera it’s enhanced and assisted by the NPU, that powers feature such as automatic framing, hardware-based background blurring and sustained eye contact during video calls all of which work much better than the native teams (software) experience – the automatic framing super smooth. These features work across any video app too as it happens at hardware as you can see in the example below.

AI powered auto-framing on Surface Pro 9 (5G)

Note: These new AI features are only available with the Surface Pro 9 5G (which runs ARM) – which means the Intel version of Surface Pro 9 cannot take advantage of these features. While Intel’s 12th-gen CPUs are powerful, they don’t have an NPU built-in.

If you do have the 5G Pro 9 (or another OEM device with an NPU) you can access the setting from the Setting App in Windows 11.

Windows Studio Effects in Windows 11 on devices with NPUs

Pricing

Surface Pro 9 with 5G starts at £1,089 (ex VAT) which gets you the entry level device with 8GB of RAM and a 128GB SSD – though another £50 gets you the 16GB / 256GB version. Remember – you also need to add the type of cover keyboard and Surface Slim Pen.

Surface Pro 9 5G generally works out around £100 more than the Pro9 Intel based devices, but bear in mind the Pro 9 5G has, well, built in 5G connectivity. I would say, however, with the current “in-perfections” with Windows 11 on ARM (which is mainly due to lack of apps natively compiled for ARM-64) and that the performance of the Intel chipsets is better than that of the ARM based device, I had hoped that the Pro 9 5G would be cheaper than the intel version.

Changes in port and button layout.

Microsoft has moved the buttons and ports around a little from the previous generations of Surface Pro. For example, there is no 3.5mm headphone jack (which may annoy some). The two USB-C have also moved from the same side as the Surface Connector port to the opposite side, which gives them more space (this is the same as the Surface Pro X). They have also moved the power/sleep and volume rocker from sides of the device to the top of the Surface Pro 9 5G in line with other Surface devices including the Surface Book and Laptop.

“Optional” Keyboard and Pen

For me, the “optional” Typecover keyboard and Slim Pen are a necessity to get the best from a Surface Pro device such as the Surface Pro 9 5G.

The keyboard is full-sized, with comfortable spacing between the keys and 1.5mm of travel on a per-key basis for a satisfying typing experience. The Alcantara cover on the keyboard provides a nice level of comfort when typing, the 4-inch-wide touchpad is nicely positioned and in each reach.

The new type-cover, which was first available on the original Surface Pro X, features built-in storage for the Slim Pen which is a positive change to having a pen magnetically stuck to the side of the device like the previous generation of Surface Pro devices (Pro 3 to Pro 7 range). What’s more the Surface Slim pen automatically charges (no more AAAA batteries) when docked on the keyboard.

Surface Type cover with Slim Pen

To reveal the pen, we just pull the keyboard away from the screen and pluck out the Pen. It’s always fully charged and ready to use with a pen-friendly display.

Overall, this is a more elegant and secure way to manage the pen.

Audio, Sound and Cameras

Surface Pro 9 features dual far-field microphones, which means no one will have any trouble hearing you, while the SQ3’s neural engine brings special background noise-canceling capabilities.

Speaker-wise, you get a pair of 2W Dolby Atmos-supporting stereo speakers that provide a clear and crisp sound with no distortion even at high-volume. The speakers are good for everything from video call meeting audio, to watching films in HD on the crisp 120Hz screen.

At the back of the device is a ten-mega pixel camera which is capable of capturing superior quality images and can also record in 4K.

As with all Surface Devices (except the Laptop Go), you also get Windows Hello Camera, which can be used with Windows Hello and Windows Hello for Business for biometric (MFA) authentication – meaning in short, you can unlock and logon to your device with your face which is highly secure and much better than using passwords.

Display, Touch and Ink

The screen (which follows the usual 2:3 display ration) is vivid and offers dynamic 120Hz refresh and a high resolution of 2880 x 1920 (267 ppi).

Brightness is good for most light conditions with a max brightness of 450 nits and a contrast ratio of 1200:1. This is good but not super bright and other devixes such as iPad Pro do have better. That said, it was fine for my use and I never had any brightness issues which I just left on Windows auto-brightness.

Surface of course, also benefits of being both a touch- and incredible ink/pen screen.

Inking on Surface Pro 9 felt super natural – and when taking notes in OneNote really felt like ink was flowing out of the nib of the Slim Pen 2 and onto the digitial notebook. The latest Surface Slim Pen 2 is the most precise yet and also includes haptic feedback to make it feel as if you’re scratching a pencil across real paper. The Pen is lightweight, comfortable to hold, and never slips from your grip when holding it or writing.

What I love about the Surface Pen experience is that they use both ends of the pen – you get the inking nib and then a digital eraser on the other end, which is both a button and a digital eraser. There’s also a button along the pen body that you can use to activate various features in a number of apps which can be configured by the user – In OneNote, for instance, it can be used to quickly access the eye-dropper colour picker.

Battery and Power Consumption

If battery life and versatility is top of list for your next Windows 11 device, Surface Pro 9 5G does an awesome job.

Microsoft claim “up to 19 hours”, but in my experience I got well over a full day of use. By that I mean I managed a full day of use (starting at home, in the office, client meeting, coffee shop) and then still had 29% battery in the morning which was enough for email on the train and my first meeting before I had to connect it to my portable USB Charger.

Beware of the buts…..

Microsoft’s vision on a creating an ultra-thin, ARM-powered Surface are great, but the vision is not yet a full reality. Don’t get me wrong – this is nothing like the original attempt (if you remember or bought a Surface RT back in 2012). The Pro 9 5 is a great device and runs Windows 11 brilliantly, but there are some practical issues. If you’re at all interested in a new Surface, buy the Intel model and get a hotspot on the side.

I love the Surface Pro 5G, but there are a few things that stop me giving this a 10/10. Some of these are niggles, some of them should attract a cheaper price and some might put you off. Then again – these are my opinions and I welcome yours.

The names can be confusing

Microsoft now has a single product line running on two very different chip designs – one built on Intel’s x86 hardware and another built on Microsoft’s custom SQ3 ARM system-on-a-chip (which is based on Qualcomm’s Snapdragon 8cx Gen 3). This can be confusing for buyers.

Performance and app compatibility needs to be understood

Of course, the Intel-powered Surface Pro 9 can run all the modern and legacy Windows apps you need.

The ARM/SQ3 model, however, can run a fewer set of apps natively (those that are ARM native apps) – whereas all other x86 apps need to run in an x86 emulated mode which naturally leads to slower performance. Windows 11 does fully supports x64 emulation, so the Pro 9 with 5G can pretty much run any x86 apps, but that doesn’t cover many games.

Microsoft claim that performance between the Intel and ARM / SQ3 models should be comparable which they are with native ARM apps, but there is occasional lag with older apps (especially those that are 32bit x86 apps. Microsoft Edge is super quick as a browser (doesn’t use Chrome) being built for Windows 11 and becuase it’s a native ARM app. For SQ3 to really shine it needs more developer support for ARM with native apps..

Do not use the ARM version if you are a gamer.

Buy the Intel version if you want to run/play most games. Since most games aren’t optimised for ARM, they simply will not run well. Advice is…if you are a gamer, you need to stick to the Intel versions or you’ll be disappointed in the performance lag.

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Windows 11 and Windows 365 Cloud PC to become more tightly integrated

Windows 365 should soon be getting new features that will see it more tightly integrated into the Windows 11 OS.

Windows 365 App

First, there is now a native Windows 365 app. This will allow Windows 11 users to power up a Cloud PC from the Task Bar or Start menu without having to head into a browser.

Microsoft Windows and Surface VP, Panos Panay, described these new features at Ignite 2022, as “just the beginning of our Windows and Microsoft cloud integration.” These changes could signal a new direction for Windows, as Microsoft looks to continue to blend Windows 365 and Windows 11 together in the future. This is available for Windows 10 and Windows 11 today and is coming soon to iOS, Android and macOS.

You can see the Windows 365 app experience on Windows 10 below.

Windows 365 Boot

When released later this year, Windows 365 Boot will enable Windows 11 devices to log directly into a Cloud PC instance at startup instead of using the local install of Windows 11.

But why would you want to do this? Well, it is designed for devices that are shared between multiple people or for organisations that allow (or want to allow) their employees to bring their own devices to work (BYOD). This is also good for contractors and temporary staff since it ensures they have a corporate desktop experience and access to all the apps the services without IT having to install VPN software or enroll the devices into their organisations’

“Windows 365 Boot will allow different users to log in directly to their own personal and secure Windows 365 Cloud PC with their credentials”

Wangui McKelvey | General Manager | Windows 365

Windows 365 Switch

….. the name I’m not a fan of, however we will see much deeper integration between Windows 11 and Windows 365 at the OS level. As the name implies, this level of deep integration will allow Windows 365 users seamlessly switch between their local desktop and that of the Cloud PC directly from the Task View (virtual desktops) feature of Windows 11.

Windows 365 Switch | Image (c) Microsoft

In case you are not familiar with “desktops” in Windows 11, then using the task view control in the Windows 11 taskbar allows users to create customise and move between desktops. This update will introduce a new option, which will allow users to quickly switch from the local desktop environment to their Cloud PC directly from the taskbar. Users will even be able to see a preview of what’s running on it. This will work both ways too – meaning when users open task view from the Cloud PC, they will also be able to quickly hop back onto the local device.

Windows 365 Offline Mode

Finally, Microsoft is working on a Windows 365 offline feature, which will enable users to continue to work locally when they do not have an internet connectivity to access their Cloud PC. This will work like a cached mode essentially and will resync automatically resync with the Windows 365 service without data loss when connectivity is restored ensuring that the user experience is consistent and un-interrupted.

Windows 365 Offline Mode | Image (c) Microsoft

Find out more about Windows 365

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Evaluating the user experience and cases for Windows 365

Windows 365 is “Windows as a Service – a cloud-based service that automatically creates a new type of Windows virtual machine (Cloud PCs) for users. Each Cloud PC is assigned to an individual user and is their dedicated Windows device. Windows 365 provides the productivity, security, and collaboration benefits of Windows and Microsoft 365.”

Windows 365 is “similar” to a dedicated virtual desktop assignment in an Azure Virtual Desktop (AVD) environment, but is delivered as a SaaS service, providing a dedicated Cloud PC that users can remotely sign in to. It is also significantly simpler to set-up and manage that VDI infrastructure and offers a simpler commercial model.

You may ask yourself, “Why would I want to stream a computer to….well another computer?” Well – there is more to that – let’s look at Microsoft Marketing!

Fruit of the Loom – because one-size doesn’t fit all.

Just like your Microsoft 365 subscriptions, Windows 365 is available in both Business and Enterprise Versions.

  • Windows 365 Enterprise is designed for organisations who have already invested in Microsoft’s Endpoint Manager and using Endpoint Manager to deploy and manage their Windows 10/11 devices. This means that if you want to start using Windows 365 Enterprise you will also need a license that includes Intune.
  • Windows 365 Business is aimed at any size organisation with less than 300 users that need a Cloud PC. This is the same service – but a little more no-frills. Windows 365 Business does not support joining to a custom (Azure) Vnet, and also does not allow users to connect to on-premises resources (yet) – it is for Cloud Native users.

What is best for your organisation is based on a couple of things. If you want to have a quick lightly managed device for your end users or are just running a pilot – Windows 365 Business is a good place to start (it’s cheaper too). If you want to have more control, access on-prem resources and manage the Cloud PCs in the same way you manage your physical desktops then Windows 365 Enterprise is best. To see a full comparison, check out the docs from Microsoft.

Pricing

Windows 365 is available through three plans. Each plan is available as Windows 365 Enterprise or Windows 365 Business edition and each plan is of course priced differently ranging from £23.90 (RRP) for Business Basic all the way up to £56.20 for Enterprise Premium which has 16GB RAM/4 CPUs and 128GB Storage – you can also customise your own spec if you like!

  • Basic: For running light productivity tools, frontline tools and browser-based apps
  • Standard: For most users that need full range of productivity tools & line-of-business apps.
  • Premium: For users that need high-performance compute and heavier data processing.

I’ve been running on a mid-range Windows 365 Enterprise Cloud PC with 8GB RAM and 128GB Storage which was ample for all my day-to-day use

The User Experience – Test Flight

Windows 365 is available on a browser or dedicated app on Windows 10 and Windows 11 (and soon for iOS and Android). Regardless of how you access it, the user experience is an instant (well actually always on if you prefer), high-performance and reliable personal desktop experience (that’s also optimised for Microsoft Teams and your other Microsoft 365 apps) regardless of the apps you use. Once running fall screen, you totally forget is a Cloud PC – even things like touch and pen work if your physical device has those properties.

Windows 365 User Experience

Who’s is Windows 365 for?

Windows 365 isn’t designed for the consumer market. Instead, it’s for companies and enterprises that need to deploy a network over a large area. It’s also designed to allow businesses to utilize computing power as they see fit.

The question – will the Cloud PC “era” revolutionise business computing, after VDI has (and is in some areas) still heavily used from a security, agility, and remote purpose.

One view is that organisations will be able to offer more choice, support BYOD and no longer need to money spend on high-end physical compute devices, deal with logistics, repairs, maintenance, and lifecycle management. All employee’s need is an existing device / browser and a reliable internet connection access their Windows 365 Cloud PC. Since this is a subscription service (like other SaaS apps), they can avoid capital expenditure on laptops and desktops that may not get used 100 percent of the time, allowing them to be more efficient with the use of their resources.

On the other side, many organisations have been investing in modern mobile computing like the Surface Pro 9 5G for hybrid work with local apps that access cloud services like Microsoft Teams and Office 365 etc.

Common Scenarios? There are many scenarios in which neither model is best and as such we typically seem a blended approach (some with physical devices some with Cloud PCs or even both!!). Some may compliment their laptop and local app deployment model with technology like Cloud PC for accessing certain apps, apps that require additional security such as finance apps or development platforms. There will also be scenarios in which a Cloud PC only environment works. Let’s explore some of these below.

  • Long term remote or contract workers that may not need a corporate device because they choose to use their own or because providing them with one is cumbersome and logistically difficult. For example, you may have a new contractor working with you full time for a period of weeks or months. Windows 365 Cloud PCs can be be used to create a dedicated, cloud-based environment for contractors with access to a specific set of applications, access to specific parts of your network and have specific conditional access policies. With Cloud PC, IT can quickly enable this securely on their personal device, with whatever restrictions you choose, completely isolated from their personal desktop.
  • Remote Work / work from anywhere – For example, you might be working from home or the office on your laptop and leave to go home, into the office or just to grab a coffee at the local cafe. Instead of lugging your laptop along, you could simply take your tablet/iPad and access your Cloud PC where you left off. This is also a great use case when on holiday and you need to access your desktop.
  • For specialist apps or secure environment – You may have roles within the business such as finance, surveyors, 3D modellers, programmers etc, who work on petabytes of data on a dedicated high-end workstation. For these people working remotely may not be an option or accessing seamless is a security nightmare. With Windows 365, these employees could have access to the same PC power as their office workstation on a secure environment on their own home PC or tablet.
  • To get super-fast internet access if you have isolated remote workers. Another advantage of Windows 365 is superfast internet. How? Well, since your Cloud PC runs from the Microsoft Cloud, you are essentially streaming just the screen – all your local apps, file and processing are done in the Cloud, so when you download large data from Office 365 or any other source, it’s actually being downloaded to and from Microsoft’s data centres, which means super-fast internet. Microsoft demo’d a speed test which showed download speeds of up to 10 GBPS and upload speeds of up to 4 GBPS. In my tests I received the following.
  • New employees and for improving the break-fix experience – For employees that develop a fault with their corporate laptop or for new employees that don’t yet have a laptop, Windows 365 can be a great fit. Instead of getting them to use their own device as a BYOD device mode (which is not secure, breaches company security policy, could increase risk of breach, malware infestation etc), while they wait for a device or repair, use Windows 365 to quickly provision them a corporate Cloud PC which they can access from any device and that looks and feels exactly like the experience they are used to. This minimises impact to the user, keeps them productive, reducing urgency in repair or device procurement and can make for a super slick process for all involved.

Windows 365 from an Admin Experience

Now then, I am not an IT administrator anymore (I was once), but from the experience I have had setting up demo and test environments, it is so simple. Reason being, there is no setting up and maintaining complex VDI network and software infrastructure or different tools to use for management, since everything is managed through Intune – which you probably already use!

Using Intune, IT can manage both physical and virtual devices in one place making it simple to deploy software, add new Cloud PCs, upgrade Cloud PCs and of course, reset them, delete them and re-provisioning them. IT can also easily see how much computing power each Cloud PC or user is using and because they run in Azure (which is Carbon Neutral), you can technically deploy an entire fleet of Cloud PCs with zero CO2 overhead! Onboarding users is simple too, as you can simply make a user part of the right group (ensuring they also have a license) and a new Cloud PC is automatically provisioned which takes less than an hour. If you have autopilot enabled, then just like a physical device, the apps, configuration, settings etc are all applied as part of the build!

Since device specification is controlled by a license – should a user needs a more powerful device, IT can simply assign a different license – no waiting on a complex configuration change or buying a new physical PC (also good for the environment). The opposite also applies as a Cloud PC can be changed to a lower power device – saving compute power and licensing costs! Network performance monitoring is also built inside Windows 365 and because every Cloud PC runs from Microsoft’s Cloud they get laser-fast and direct connect connectivity to your Microsoft 365 app and Azure and being a Microsoft Cloud Service – Microsoft continuously monitor and run diagnostics on your Windows 365 environment – meaning if they detect an issue (either with your config or theirs), IT get notified!

Quick Intune Tour of Windows 365

Security First

One of the big appeals of Windows 365 is for remote work, temporary staff, new joiners, contractors, and students. Since the Cloud PC is…well in the cloud, it’s inherently more secure – protected by the same enterprise class security, identity, and compliance solutions from Microsoft that most admins will already use. Since Cloud PC is accessed via a secure browser or the Windows 365 app, it is isolated and insulated from most threats, and since is not directly installed on your device, it’s inherently more secure and can be configured to have no local access removing the risk from malware or ransomware from the underlying physical device.

Cloud PC also supports Azure AD Single Sign (and even password-less sign-on) on which gives a frictionless user experience without the need to use separate passwords – reducing the risk of credential theft in your environment which is especially useful when used with personal devices.

“By leveraging Windows 365 we can quickly and easily provide contactors with Windows 11 desktops which they can access on their own laptops meaning they are protected by our security and compliance policies. These Cloud PCs are instantly available from any device and any location, with little to no risk from the physical device they use to connect from”.

A customer quote!

Windows 365 vs Azure Virtual Desktop

How is Windows 365 different to Azure Virtual Desktop then?

Where Windows 365 Cloud PC is a dedicated desktop, managed by Microsoft as a SaaS app, Azure Virtual Desktop (AVD) is a Platform as a Service (PaaS) service which runs in Azure. With AVD, organisations have more full granular control over the environment build, and can configure a fully tailored, customised desktop and application virtualisation experience using either pooled or dedicated (one to one) desktops. Windows 365 is dedicated desktop and does not support multi session like AVD does. Billing of AVD is based on Azure usage whereas, Windows 365 is a single subscription per user and billed on a flat per user, per month fee (based on the spec of the machine).

Both Windows 365 and AVD make use of some overlapping technology, so they may seem similar but there are major differences.

How to Get Started with Windows 365

  1. Procure some licenses from your partner or Microsoft direct
  2. Configure Windows 365 from Intune
  3. Configure the on-premises network connection
  4. Create Security Group for Cloud PC users
  5. Assign a Cloud PC license to your users (or at group level)
  6. Create a Provisioning Policy
  7. Configure Hybrid Azure AD Join or Native Azure AD Join
  8. Create or assign a custom or stock image
  9. Enable and configure updates for Windows 365 (you can even use Autopatch)
  10. Assign users to the group created in step 5
  11. get the user to download the Windows 365 App or connect via a browser at

There’s a full guide on Microsoft Learn or speak to your partner to help you set up a PoC via FastTrack or as a paid PoC.

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Windows 11 gets new AI infused features and more in “moments 2” update

As an “evergreen” Operating System, Microsoft is continually enhancing and improving Windows 11, with the help of user feedback, community voice and the work it does with the @WindowsInsider community to make Windows better and better. Microsoft released the Windows 11 2022 Update at the end of last year which featured loads of improvements and features.

Windows 11 Moment 2 Update

As the hybrid workplace continues to adapt and change, it will come as no surprise that there are a tone of further updates planned for Windows 11 in 2023 which will see Microsoft ramp up the pace of update releases rather than the “traditional” annual update cycles.

It’s all about “moments”.

Outside the core update cycles, Microsoft will also be shipping more frequent updates known as and enhancements known as “Moment updates“. The first moment update shipped in October 2022 and included a number of highly requested features such as tabs in File Explorer – which, just like in an Edge browser, help users stay more focussed and organised when working with files and folders and negates the need to have multiple instances of File Explorer open – also thereby preserving system resources and saving energy.

As get well in to the first quarter of 2023, Windows 11’s ‘Moment 2’ update is expected to to ship sometime in March and has been being tested by Windows Insiders for a couple of months now. To be released via Windows Update, the moment 2 update will include another set of highly requested features and improvements. Having been part of the testing and feedback panel on this, I wanted to share some of the key things coming imminently…

Taskbar enhancements
There a bunch of new customisation features and adaptive enhancements in this update.

On of my biggest favourites is some big enhancements to the taskbar.

First up is that Microsoft is bringing the new AI-powered Bing experience directly into the search bar in Windows 11.

New AI powered bing in Windows Search bar

Second is improved the experience when the Windows device is in “tablet mode” – which is most applicable to users with devices like the Surface Pro an other 2-in-1 devices. This works really well and makes Windows 11 much more intuitive when working in different orientations. It has come a long way since Windows 10.

Windows 11 Tablet optimised taskbar

With this update, users will see a new adaptive Taskbar that is better optimised for tablet use and touch. The key change here is ensuring that the Taskbar no longer gets in the way when in tablet mode, making better use of the screen real estate.

Third up, the Taskbar is also getting 4 new search bar options (which Microsoft have been experimenting with for a few months with Insiders. These will include options for no icon, a search icon, a search icon with label, and traditional search box.

Next up (I said there were loads), users will be able to swipe up on the Taskbar to get access to their pinned and running applications icons for simple interaction and by continuing the swipe up action, you are seamlessly transitioned to the Start Menu automatically.

Finally, users will have the ability to pin and unpin background apps to the taskbar via the Settings app. This useful for users that aren’t a fan of the System Tray overflow menu. As such users will now have the choice of disabling this feature. Windows 11’s overflow flyout view will also now allows for more icons to be shown.

Task Manager and Settings app changes

This update will also see some new enhancements to Task Manager, including a new search bar at the top which will allow users to quickly carry out searches on files without having to navigate or use menus. Microsoft have also updates some of the new popup dialogs to keep it in line with the fluent design. Accent colour matching has also been improved.

The Settings app also gets a handful of updates all centred around enhancing the user’s experience and how they interact with the OS based. One of the new key features in this update is the inclusion of a new Energy Recommendations feature that is now included within the Power & Sleep section – see the little video below.

New Energy Tools in Windows 11

This enables users to easily view and adjust energy efficient settings (which is also guided by the aid of a little wizard) and allows aspects like changing the time it takes for the device to go to sleep, what happens to USB de

vices in sleep mode when it can’t detect any input.

Other updates across the OS

File Explorer has also been further enhanced. For example, when you type into the search box, the results will be displayed instantly. The search box also appears to have reduced in size.

Other key changes include expanded voice commands supported by the Voice Access feature, the Snipping tool now comes with two buttons, Snip and Record. This means you can now screen record your display, and even pause and play it, though it is a real same that there is no simple blur tool to mask out any private information without the need to use third party tools….. [please add this Microsoft]

Snipping Tool with record function

Keep up to date

To find out more about the Windows Insider Programme and to follow the updates to Windows 11, check out the Windows Insider Blog

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RM’s 2002 Windows XP Tablet PC Edition Review in 2023

I recently found an old RM Tablet PC from my days working as a Solution Architect at RM Education. After powering it up (it still worked), I decided it was time to write a back dated review of the device (which was powered by Windows XP Tablet PC Edition) that in my opinion, introduced and innovated the touch and Tablet centric world we are now so familiar with.

Education First XP Tablet Edition

In 2002, under the leadership of CEO Tim Pearson, RM Education became the education launch partner for not only a new class of device that we now just take for granted. These devices ignited and innovated not just the education sector, but future waves of tablet and touch devices across, not just Windows based devices, but through to Apple, Amazon and Google.

Windows XP Tablet PC Edition was an edition of Windows XP built exclusively for this new era of  Tablet PC computers with pen-sensitive screens, which was released on 7 November 2002.  More on this later.

RM Plc Original Tablet PC (2002)

Windows XP Tablet Edition was full a windows XPs but also included various tools and accessories that could be used with a pen and included apps such as Windows Journal, InkBall, Sticky Notes, Office XP and Tablet PC Input Panel.

Microsoft also released an major update to the OS, Version 2005 (codenamed Lonestar)a couple of years later in August 2004 and both an OEM version and as a service pack update for the original Windows XP Tablet PC Edition.

Who was it for?

The RM Tablet PC saw three iterations – the original (pictured above) and an updated version a couple of years later and then the RM discovery tablet after that. These marked an evolution and true innovation in mobile computing world at the time  – providing an entirely new interface and method of working that was natural, flexible and highly effective.

The innovative ‘slate’ design (totally unique at the time) focussed on leveraging the full power of a PC (Intel Celeron or Pentium M processors) into an ultra-portable device. There was no need for a keyboard and mouse – (though it of course supported it) and controlling the desktop was achieved through a pen used directly onto the screen, which incorporates the convenient and intuitive aspects of pen and paper into a radical new technology, along with new paper like apps like Microsoft Journal and the debut of Microsoft OneNote.

RM Tablet was build for educators and learners

In 2002 (wow.. that’s twenty one years ago) were the education launch partner for Windows XP Tablet and had built a tough, education focussed touch device that fitted well into the classroom (along with charging trollies to let teachers hand them out to students on a one to one ratio).

The RM tablets took mobile tablet computing way beyond standard laptops and current pen computing devices of their time, such as PDAs, by delivering a full Microsoft Windows XP Professional powered device that could be used either on or off the network (with 802.11b wireless) just like a notebook or standard PC. In fact, the RM Tablet PC exceeded existing PC hardware by utilising Microsoft’s most advanced operating system (at the time) with a version of XP enhanced specifically for touch and pen. RM also bundled their whole class teaching tools like Easy Teach worked a treat as teachers were already familiar with the software.

This was a real differentiator to just another laptop (RM Education used to manufacturer their own devices here in the UK in Abingdon, Oxford). Windows XP Tablet PC Edition included all the tools needed to effectively use the pen and touch through the OS, as well as many additional functions, including the added ability to annotate directly onto documents and text using ‘Digital Ink’.  This is not to underestimated in terms of its innovation and revelance today. Digital Ink was the cornerstone of this now daily use technology, but at the time was a revolutionary new approach used across tablets, phones and covertable devices like Surface Pro.

This brought huge advantages to the classroom, and in my time working with Schools and Colleges back then, I witnessed 2005 some of the enormous impact it could bring, such as enabling students to use pen and ink in a digitial canvas with all the other benefits of word processing etc not taken away. Teachers used it for notes, printed onto whiteboards, removing the need for clunky overhead projectors that used to dominate classrooms.

IMO, there is no doubt that the RM Tablet PC opened up many possibilities for teaching and learning in ways that  simply didn’t previously currently exist.

Life after Windows XP Tablet Edition

In many ways, as Microsoft often do, Windows XP Tablet Edition, set the groundwork and lot a fire for much of the next 10 years or so of innovation in touch and Tablet development which Apple, Google and Microsoft now dominate in their own ways.

With the release of Windows Vista in 2006, all Tablet PC components were then natively included with the OS itself without the need of a separate edition. This marked the start of the Tablet PC era from Microsoft which aimed to bring the best of touch and pen to traditional Windows devices without the need for a separate OS or dedicated apps.

Winding forward to today, 2023, tablet devices and 2-in1s dominate the workplace, front line workers, our personal lives, education and more. Apple have gone the route of dedicated tablets (with keyboards in some cases), whereas Microsoft have stuck by the original ethos that XP Tablet Edition started with touch and ink now firmly dynamically embedded within the Windows OS.

Did you know? : Windows Vista (which was seen as a failure in the eyes of many following the success of XP and the early teething and stability issues of Vista) was the seventh operating system in the Windows NT operating system lineup and was the version succeeding Windows XP and preceding Windows 7. It was the only version of Windows to later support upgrade paths from Windows XP and to Windows 7

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Yealink BH76 Teams Headset Review

The Yealink BH76 Teams certified headset is a premium Bluetooth headset featuring active adaptive noise cancelling, HD audio, retractable microphone, 35 hours talk time and 40 hours of battery life. The BH76 is Teams certified and also features wireless charging, has an array of smart sensors, and comes in black or light grey.

Price is circa £279 RRP.

Key features of Yealink BH76 headset

In the box

In the box you get everything you need including:-

  • Leather carry pouch
  • Yealink BH76 Teams Certified Headset
  • Bluetooth 5.1 USB-A dongle (or USB-C) dongle
  • USB-A to USB-C cable
  • Charging Stand and power cable
  • Getting started manual / guide.

Ease of use

This is no budget headset. Everything from the brushed metal finish to the soft cushioned leather earcup and support is premium.

Powering on the device requires a two second push on the power button, after which an audio described “power on” message is heard, followed by another audio notification of the battery power remaining. Pairing is simple with a three second push on the power button to enter pairing mode and then simply go to Bluetooth settings on your laptop or phone.

Sensors in the headset detect when you are wearing it and as such, taking the headset off when listening to music or video, automatically mutes the headphones and pauses the music/video which them resumes again when you pop it back on.

For Microsoft Teams users, there is a “Teams” button on the top of the left ear piece (this is quite easy to miss however). Pressing this, opens the Teams app is not already open. According to Microsoft, Teams Certified devices with the Teams buttons light up when connected to Teams, and provide additional teams controls -the BH76 does not appear to do this – the button also does not do anything. This appears to be a Microsoft issue though (not a Yealink one) and there is a tech community thread here if you are interested.

Yealink provide a management app which can be used to manage all your Yealink devices, update settings and firmware etc., and for IT teams, the BH76 can be managed centrally from the Yealink Management Console along with your Teams Room devices and phones.

Audio Quality and Noise Cancelling

Sound Quality when listening to music is clear and sharp. The headset isn’t super loud compared to headsets from the likes of Bose or even Surface Headphones, but more than loud enough. You can also adjust the max volume settings in the Yealink app

The BH76 includes three levels of noise cancelling (off, ambient noise and noise cancelling), which can be adjusted by a small button on one of the ear cups.

Noise cancelling can be hard to test without a remote participant of course, so I used a colleague to help me out (thanks Adam). I performed the standard ruffling of a crisp packets and tapping of keyboard. Feedback was that he could only hear my voice and couldn’t hear the other background noises at all.

The noise cancelling is fully adaptive, and the levels automatically adjust based on the level of background noise detected. This is achieved using five microphones around the headset which create an “Acoustic Shield” that senses how far away and how loud sounds are to allow it to filter out background noises, leaving your voice loud and clear. This is essential for use in noisy offices or coffee shops for example.

Changing advanced settings on the BH76 headset

Other audio and sound settings (such as noise exposure limits, and fine tuning ACN) can be configured using the Yealink USB connect software – as shown above ⬆️

Microphone Boom

To aid in audio pick up, the microphone boom extends out from the right ear cup. When not in use, this can then be conveniently popped back away into the ear-cup, which makes it look more like a conventional stereo headset and of course ensures the mic boom does not get knocked or broken. If you push it away when on a call, it also mutes the microphone.

Comfortable and simple to use

Unlike other headsets I have tried and used over the years, the Yealink BH76 headset is really comfortable, even if you find yourself in the office on calls all day! I found that even after 4 hours of wearing, I did not feel any discomfort and almost forgot I had them on.

Simple to use too – The Yealink BH76 is really easy and intuitive to use too. I did find that the button placement took a little getting used to, since the buttons are a little small for my fat fingers, but it’s simple enough to use. Personally, I would liked to have seen more controls on the ear cups themselves rather than on the cup body (but suspect this is a personal thing).

The device supports Bluetooth pairing with 2 devices simultaneously, or you can use the USB cable that ships with device to plug in via the wire. Yealink provide a BT51 Bluetooth dongle too which provides the best connectivity and “makes the device” Teams Certified. I’m personally not a fan of dongles (I loose them), but Microsoft are slowly working to remove the need for dongles.

Charging and Storage

You can order the BH76 headset with the optional, yet highly useful charging stand. This uses a power cable (not USB powered unfortunately) and provides a convenient stand for your headset when not in use.

The base of the stand also serves as a wireless charger for your phone/tablet and of course your Yealink Headset which means no fumbling around for cables and free USB ports on your laptop.

Summary

In short – a really great quality headset with excellent battery life, good audio and great acoustic fencing qualities. There a few cosmetic improvements I’d like to see in the next version but over all, would recommend to anyone for hybrid work.

What I like

  • Great Acoustic Fencing / Sound blocking
  • Comfortable
  • Simple to use
  • Lightweight and premium Feel
  • Useful wireless charging stand

What I like less

  • Buttons are hard to see (be better if metal)
  • No on-ear controls (personal preference)
  • Carry pouch is a little flimsy and less premium
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Surface Laptop 5 – “Premium and simply gorgeous”

Surface Laptop 5 is a premium, lightweight, and gorgeous l laptop which builds on the success of its predecessor. This is my one-month, hands-on review.

TL;DR

Surface Laptop 5 was released in October 2022, along with the new Surface Pro 9 and Surface Studio 2+ as part of the 10-year anniversary of Surface.

Surface Laptop 5 is available in several colours including platinum, black, sage and sandstone, this latest iteration of hasn’t changed much from last years’ Surface Laptop 4. It features the same dimensions and form factor as previous generations (which has barely changed since the original version) but has received the annual welcomed tech update and now includes the latest 12th generation Intel chipsets, built on the Intel® Evo™ platform, offering up to 50% power than previous generation. Find out more about Intel Evo?

Surface Laptop 5 starts from just under £900 (plus VAT), subject to specification.

The marketing team have done a great sizzle video as always, which you can see below.

Microsoft Surface Laptop 5 – “Sizzle Video”

On Test: Surface Laptop 5 | i5 | 16GB RAM | 256GB SSD

Thanks to Microsoft, I was able to get my hands on a Surface Laptop 5 on launch day and have been using it as my daily machine to allow me to put it through the paces and write this hands-on review. 

If you have never looked at the Surface line of laptops before, then you should! – Microsoft make the most gorgeous looking, premium devices on the market – all of which feature an anodized aluminum metal process, resulting in a luxury and smooth finish, which closely resembles the look and class of a MacBook. If you’ve ever used a cheaper, plastic built Laptop before, you will instantly notice the premium feel of Surface difference.

For this review, I tested testing a 13.5″ black Surface running Windows 11 22H2, powered by a 12th generation i5-1235U processor with 16GB RAM and 256GB SD.

Specifications and customisations

Like previous models, Surface Laptop 5 comes in 2 sizes and a range of different specs within each range (as well as colour options).

  • 15″: 12th-Gen Intel Core i7-1255U, 8-32GB RAM, 256GB-1TB SDD
  • 13.5″: 12th-Gen Intel Core i5-1235U or i7-1255U, 8-32GB RAM, 256GB-1TB SDD

There are a range of colours available, but the 15-inch model only offers Black or Platinum, while the 13.5″ version also provides the option of Sage and Sandstone. I like the black personally on Surface Laptop range though I do think next time I might try a colour!

Microsoft also offer Alcantara options for the keyboard area, although it is limited to the 13.5″ Platinum model only.  This gives a slightly soft and more premium finish to the keyboard deck, which provides a nice alternative to the aluminium metal. See below.

Image of Surface Laptop 5 with Alcantara finish

Overall feel and use

This is a quick laptop. I have been using a Surface Book 2 and Surface Pro X for a few years now as my two main devices, yet after just a few hours with the Surface Laptop 5, I could feel that this was a great bit of kit. Everything from the speed to power on (instant on), Windows Hello sign-in, launching apps, multitasking, and switching apps was effortless and fast. Video was smooth and audio was sharp and felt like it surrounded me.

The Surface Laptop 5 itself is thin and light – the 13.5 ” I am testing weighs just under three pounds, which is perfect for on-the-go and taking between home and office.

Both the 13.5″ and 15″ models look similar their predecessor, the Surface Laptop 4 (and those before it – a design that still looks modern and fresh. The device feels every bit premium design as you’d expect from a Surface. It is built from high quality refined aluminium in the popular minimalist design, with full size keyboard, large and responsive track pad, 120Hz, 3:2 ratio, 201 PPI pixel sense display, protected by Gorilla Glass 5.

Sensors, camera and speakers are hidden out of sight, the lid has an elegant and subtle Surface Logo on the lid, and around the sides of the device are the standard range of ports, which consist of the Surface Connector (I know many don’t like this but I like it from a consistency perspective), USB-A, USB-C (Thunderbolt 4) and a 3.5mm headphone jack (which interestingly has been removed from the latest Surface Pro 9 line up).

Microsoft have also further perfected the balance and feel of the device, with one-handed opening and nicely cut-away base that gives the impression that the device is floating above your workspace.

Screen options

Available in 13.5- or 15-inch variants, the screen is super clear and bright and features 120Hz refresh, 3:2 aspect ratio 201 PPI pixel-sense display.  The 3:2 aspect ratio is standard across all Surface devices and gives additional vertical space when working on docs or browsing the Web, but it does mean you’ll get the black pillar box lines top and bottom if watching a movie in 16:9. The screen aspect ratio works really well for work and school.

The screen features the 10-point multi-touch as is super responsive, giving it a natural advantage over other premium products like the Apple Mac Book Pro (which still doesn’t have a touch screen). The screen is super precise and supports all Surface Pen generations. The screen also supports Dolby Vision IQ which works by adjusting the colours on the screen based on the levels of ambient light to boost your viewing experience. Watching movies appeared better than my home TV (I need to upgrade) with ultra-vivid colours which are powered by Dolby Vision®3.

I personally find use any device without a touch screen cumbersome to use as touch now feels so natural across almost every other type of device we use.

The screen is protected with Gorilla Glass 5 (GG3 on the Alcantara version), which not only protects the screen but also provides great resistance to scratching.

Camera / Webcam

The front-facing camera is set in the bezel of the display. This is an HD 720p quality optic that supports Windows Hello.  To be honest, 720p seems a bit poor for a premium level laptop, but the camera is high quality and provides good images even in poor light.

Camera quality is ok – more than enough for video calls, but you wouldn’t use it for high-quality photos – a little grainy.

Image taken in doors with no filters – Surface Laptop 5

Audio and Sound

Audio quality on Surface Laptop is really good, especially compared to cheaper devices on the market. You get dual studio mics located each side of the web cam and the speakers, leverage Dolby Atmos®.4 to provide virtual surround sound. It’s great for Teams calls or watching movies etc.

Connectivity

As always with super thin devices, connectivity is minimal but practical. All the ports are located on the left-hand side of the laptop with just the Surface connect port located on the right side which can be used for charging and connectivity to a Surface Dock which then gives you almost endless connectivity options as well as multiple screen support at 4k.

USB and Headphone ports on Surface Laptop 5

You get a single USB-A 3.1 and a USB-C port which supports Thunderbolt 4.0. There’s also a 3.5mm headphone socket and the Surface charging connector.

For connecting more than that you’ll need to use a Surface dock or use Bluetooth of course.

Battery Life

For a device you can carry around and use all day – it needs to be light and have great battery life, or you are forced to carry a charger around “just in case”. Good battery life of course needs to balance three things – performance, battery life and power consumption.

Microsoft say that Surface Laptop 5 can last up to 18 hours of battery life, but the test conditions used by manufacturers is rarely the environment most workers use daily.

I averaged 9 hours and 32 minutes of battery life on a single charge.

I have been using Surface Laptop 5 for just over a month now and have not had a day (yet) where I needed to plug the device in to charge to get me through the day. In my environment I didn’t do anything special – and had settings within Windows as follows:

Screen Brightness: Auto
Keyboard Backlight: Off (this is going to use power)
Screen Brightness: 60% (with auto-adjust off)
Power Saving Mode: Auto
Power mode: Recommended (default)

With these in place, and using a typical mix of Teams calls, Office apps and Web Apps, I averaged 9 hours and 32 minutes for the laptop to go from 100% to it shutting off when i ignored the “plug me in” notifications.  By best day was 11 hours 12 minutes and my worst day (which was all day on video calls), the the laptop still powered through for 8hrs 4 mins.

Sustainability

Microsoft is committed to sustainability and carbon reduction, and this applies to the Surface device family also. Microsoft Surface laptops and tablets are EPEAT gold-registered, and Microsoft are committed to carbon neutrality across the supply chain by 2030.

From a repairability perspective (which also reduced waste and prolongs device life), Surface Laptop 5 devices have a replaceable SSD, display, battery, and motherboard, amongst other swappable components. This is a huge win for consumers and business since it means they can not only stretch out the lifespan of the Surface Laptop 5 by replacing failed components, but it also goes a long way to help corporate ESG goals.  This is not unique to Surface Laptop 5 either, the slide below from Microsoft showcases just how repairable Surface now is.

Image (c) Microsoft.

Surface is also committed to:

  • Ensuring packaging is from recycled, renewable or responsibly sourced content by 2025
  • Eliminating all virgin, single use Pretoleum-based plastics by 2025
  • Being fully recyclable by 2030
  • Uses 100% recyclable packaging by 2030

In the race for king of premium, this is also another winning factor over devices like the Apple MacBook.

Microsoft even have a YouTube video showing some of this repairability. ⬇️

Verdict – Why Choose Surface?

Surface Laptop 5 may not be a radical new or wow design, but Surface Laptop just works. I’m a big fan of Surface, so you may consider me biased (but that doesn’t mean I’m wrong)!

To me there’s four main reason I choose Surface over other brands.

  1. Look: High-quality, thin, lightweight, premium design and workmanship
  2. Performance: Vast range of technical configuration (and therefore price)
  3. Support: Built to run Windows by the company that makes Windows
  4. Sustainability: Repairable, strong commitments to re-use and recycle as well as low-power and excellent battery life (easily lasts a full day of use).
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Microsoft celebrates 10 years of Surface with new devices

TL;DR

Microsoft Surface celebrated 10 years of Surface yesterday, with the 2022 line up, which saw Surface Pro 9 with 5G, Surface Laptop 5 and Surface Studio 2 + being  launched.

With what was a modest event, compared to previous years, Microsoft unveiled a handful of new and updated Surface devices including:

  • Surface Pro 9
  • Surface Pro 9 with 5G
  • Surface Laptop 5
  • Surface Studio 2+
  • Audio Dock and Microsoft Presenter +

The keynoted by Panos Panay, EVP and Chief Product Officer at Microsoft, kicked off the event taking viewers through the history of Microsoft’s journey with Surface.

Surface Pro 9

Always my favour form factor that makes Surface a Surface is the Pro range. Microsoft Surface Pro 9 tablet was annouced with a new Liberty floral print design in blue colour, which has been created in collaboration with design house Liberty London.

Surface Pro 9 – Image (c) Microsoft

Like the Laptop 5, The Surface Pro 9 comes equipped with Thunderbolt connectors and has a 120Hz, 13-inch PixelSense display which makes it perfect for use both as a hand-held tablet and as a laptop when attached to a type cover keyboard.

Microsoft displayed how the Windows 11 adapts with larger spacing between apps when the keyboard is detached from the tablet. Microsoft showcased just how quickly Windows 11 adapts to the change in use, with larger spacing between apps when the keyboard is detached from the device.

Surface Pro 9 is the first in the series with 5G capabilities. This variant is built on the ARM-based Microsoft SQ3 processor powered by Qualcomm Snapdragon and has a battery life of up to 19 hours.

Other variants of the tablet are powered by Intel’s 12th-generation EVO processor.

The front facing camera is centred and field of view has been widened. The (optional) Surface Slim Pen 2 The tablet has a microactuator inside, which, according to Microsoft means “its ink-focussed view makes writing on the screen feel like writing on paper with digital ink that appears to flow”.

Exlusive also to the Surface Pro 9 5G model, is a new NPU (neural processing unit)  which Microsoft said is the most powerful ever in a laptop. The NPU gives the Pro 9 the ability to dynamically focus on the subject at all times, even if the subject is moving. It can automatically creates blur effects and smooth auto framing.

Also provided by the NPU, is a new Voice Focus, which drastically cuts out all kinds of background noise. This was showcased with a leaf blower and hair dryer and seemed extremely impressive (almost magical).

Surface Laptop 5

Laptop 5 was first new product revealed at the event and follows last years Surface Laptop 4, released in 2021.

Surface Laptop 5 – image (c) Microsoft

Following the same popular design size,  Laptop 5 was shown being opened with just one hand revealing a new, quieter keyboard which has been further optimised for responsiveness.  As you’d expect, the design is sleek and light and available in four colours, including the newest colour, sage green.

Surface Laption 5 is built on the latest Intel EVO platform and now has Thunderbolt 4 ports.

Microsoft says that the laptop is up to 50 percent more powerful than its predecessor. It has up to 18 hours of battery life and features a fast charge feature, which powers up the laptop in 30 minutes to provide 9 hours of battery life.

The Microsoft Surface Laptop 5 has the usual 3:2 PixelSense display for both their 13.5-inch and 15-inch models and feature Dolby Vision IQ to deliver richer details and sharper contrast that are tuned to automatically adjust colour accuracy. The screen is also 120hz.

From an audio perspective, we get Dolby Atmos 3D spatial processing speakers, placed right behind the corners of the keys on the keyboard.

Surface Studio 2+

A superb device that many thought had been forgotten was also brought back to life. Oddly called Studio 2+, rather than 3, this could suggest a design change might come in the future, but for now it keeps the futuristic design of Studio 2 and is beautiful.

Surface Studio 2+ — Image (c) Microsoft

Surface Studio 2+ is powered by Intel i7 quad-core processor and NVIDIA GeForce RTX 3060, which Microsoft say is “five times more powerful than the original Surface Studio.”

It comes with three Thunderbolt ports in keeping with rest of the line up and has a 4K display with a colour depth of DCI P3. This also naturally features both Dolby Vision and Dolby Atmos audio.

The gorgeous 28inch screen can be adjusted with just a one-finger push which allows it to intelligently glide and stay in what ever position works for the mode of work. Leveraging Windows 11’s snap layout feature, the screen is large enough to have four separate 14-inch display windows open at the same time, something designers love.

Audio Dock and Microsoft Presenter+

Two other hardware products were revealed at the event. These were Microsoft Presenter+, which is a Teams remote with a mute button, and Audio Dock with multiple ports and spacial speaker and mic

Windows and Surface Together

Whilst the focus was of course about the new Surface line up, most of which were inline with the predictions, the importance and development of Windows was also front of stage. As such, Microsoft used this event to showcase new features for Windows 11, many designed specifically around Surface and other multi form factor devices like Surface Studio Laptop, a Surface Pro and Studio 2+.

Following up from the Windows 11 22H2 update that is now rolling out, Microsoft highlighted so of the new accessibility features that are built in to Windows 11. This incudes a system-wide live captions from audio content, which automatically appears on the screen when any audio from any source is playing.

Among other accessibility features showcased was system wide voice access for voice control and navigation which include new natural voices.

Pricing and Availability

No official announcement of the price of any new Microsoft Surface product was made during the event.

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Windows 11 22H2 rollout picks up pace.

Image of Surface Laptop Go 2 on a desk

After the initial release of Windows 11’s first annual update 22H2 about a month ago, Microsoft is increasing the availability of Windows 11 2022 for users who proactively look for updates by clicking the “check for updates” button in Settings.

Check for updates in Windows 11

Microsoft will still detect for known issues or incompatibilities in your system, either hardware or application based as as such may still implement a blocking safeguardnto prevent your device getting the update until the known issue is resolved.

For less eager users, who do not manually check for updates, the update will arrive in time as part of the traditional update release schedule, giving the Microsoft more time to to continue monitoring the quality and success of the rollout across the huge number of devices running Windows 11.

For more experienced users, Microsoft has also made official ISOs for #Windows11 available from their website or by using the Windows 11 Installation Assistant. Please ensure you don’t use third party, non Microsoft sites as these are likely to be scams and full of nasties!

Known issues with 22H2

Microsoft is constantly monitoring the efficiency and quality of the update and have issues a few advisories around certain incompatibilities with the update which include amongst other things some printer drivers issues as well as an issue when copying large files to Windows 11 2022 systems locally and via network. Patches for the latter are already being rolled out.

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New Surface devices are coming next month….

Microsoft has confirm what many were expecting. They are holding a Surface event next month (October 12th).

Being held and streamed online also, the event, which is officially dubbed “Microsoft Fall 2022 Event,” is being hosted the day before its global Ignite Event. October also marks the 10 year anniversary of Surface! Wow.

What to expect

As is usual this time of year, the rumour mill and noise around the event is on fire.

It is “expected” that Microsoft will be annoucing the Surface Pro 9 which will have the option of Arm or Intel processors, update to Surface Laptop and a new (but different) Surface Studio.

Stay tuned.

There is also rumour of new Surface accessories coming too, and knowing Microsoft there will also be a couple of suprises..

To find out first hand what is new and what to get excited about, you can register and watch live by registering here.

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Surface Headphones 2+ now Teams Certified without a dongle!

For users / owners of Surface Headphones 2+ (for Business), Microsoft are rolling out a new firmware update which enables the devices to be Microsoft Teams® certified using native Bluetooth® without a dongle.

Image (c) Microsoft

This means users of Surface Headphones 2+ will be able to depend on reliable connections during calls and interact with intuitive touch control with the convenience of not having to worry about the dongle – something which will improve productivity and ease of use for employees that (like me) often navigate different workspaces and devices for hybrid work and everyday life.

This is made possible by Microsoft leveraging the improvement in Bluetooth connectivity directly via the Surface companion app for Windows and Mac desktop clients.

Specific other vendor devices will, in the future, also get firmware updates to support native Bluetooth stack certification support.

Surface Headphones

For more information about Surface Headphones, you can check out the Microsoft product pages here.

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Microsoft Defender “top of the class” for ransomware detection and blocking.

Microsoft Defender for Endpoint has just received top marks for the latest Advanced Threat Protection Test carried out by AV-Test in Feb 2022.

The report (which tested many of the top products including Microsoft Defender in both the home and commercial space) found that it was best-in-class in terms of its ransomware detection and blocking.

The Advanced Threat Protection tests provide vendors and users with substantial findings as to how securely a product can protect against ransomware in real-life scenarios.

… All the products have to successfully defend against ransomware in 10 real-life scenarios under Windows. The test involves threats such as files containing hidden malware in archives, PowerPoint files with scripts or HTML files with malicious content.

AV-TEST

Top Marks

The tests were carried out amongst 14 of the top anti virus and endpoint protection products in the consumer and commercial space including:

  • Acronis
  • AVG
  • Avast
  • Bitdefender
  • Kaspersky
  • F-Secure
  • McAfee (Trellix)
  • Microsoft
  • Symantec

Whilst Microsoft came out joint top for all the tests in the corporate space, the lowest of the scores were McAfee / Trellix who AV-TEST claim were unable to fully block ransomware attacks in multiple different attack scenarios:

Microsoft Defender AV-TEST ransomware tests 02-22
McAfee AV-TEST ransomware tests 02-22

You can access the full reports from AV-TEST here.

Good news for consumers and corporate

In short this should be good news for corporate customers that use Microsoft Defender (which is built into Windows 10 and Windows 11) as well as consumers.

Consumers in particular are often sold additional third party antivirus and anti ransomware products when they buy a new computer, buy software or through advertising and whilst there may be good reasons to buy additional products, these results should demonstrate just how good Microsoft are at protecting consumers and corporate clients who use their products.

Defender is part of a much bigger family

In the corporate space at least, Microsoft Defender is a an entire multiplatform, multi vendor platform suite of. Integrated services for protecting corporate systems and data from attack, breach, ransomware and theft. Their product suite extends across Identity (Defender for Identity), Cloud, Endpoint, IoT and Office 365 to name just a few.

You can find out more about the Microsoft Defender suite of products for corporate customers here.

Microsoft also annouced last month the release of Microsoft Defender for individuals which provides enterprise grade protection for Microsoft 365 consumers and family users. Microsoft Defender is a cross-device security app that helps individuals and families protect their data and devices, and stay safer online with malware protection, real-time security notifications, and security tips. You can read more here.

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Microsoft has created an awesome mashup of the latest Surface and Windows 11 innovations

In recent years, Microsoft has taken a leaf out of Apple Book and is know known for putting together some pretty awesome product launch and general marketing videos for their Surface Lineup and Windows 11.

Whilst we usually only see these things at annual press events and new product launches such as Laptop Studio or Surface Duo, Panos Panay has recently taken to social media and posted a really awesome mashup reveal of the latest innovations across Windows 11 and the Microsoft Surface Products.

Many of my followers will know that I am a huge fan of Surface and also an MVP for #Windows11, but I must admit, this short video even gave me goosebumps since it really does capture the best of what makes Surface devices truly remarkable and innovative (setting the standard for other OEMs). The video also shows some of the latest enhancements within Windows 11 that were annouced formerly in their Future of Work event on the 5th April, where Panos showed off enhancements to things like Fluent icons, the Start Menu, and Windows Hello.

Check it out below!

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