In my work life, I am a Technology Officer for Cisilion (a leading UK Microsoft and Cisco technology and service integrator and enabler), but beyond work, I love technology and more importantly, I love to find ways in incorporate new and emerging (or just plain cool) technology into the everyday lives of myself and my family. I’m also a Microsoft MVP, which means I have even more reasons to be a fan and supporter of some of the best and Microsoft – these include Microsoft Designer, Microsoft Clipchamp and of course Microsoft Copilot!
In this blog (with some videos along the way), I’ll show you some of the ways we incorporate the latest Microsoft products into our family activities, routine, and life.
This blog will focus around the recently released Microsoft Designer – which we have been using throughout its development – you’ll see just what a simple to use, yet powerful tool this is and how it has allowed me to blend my professional expertise with my role as a parent and cub leader.
For those new to Designer – you can access it on the web https://designer.microsoft.com or via the mobile app on iOS and Android.
Setting the Scene – About our Family!
I’m married, we have a cat and two young boys (currently nine and seven), the youngest is autistic and the eldest is ADHD (though not officially diagnosed). This means attention to detail is really high, yet patience is low, and they both hate waiting for things or things that take too long and are “boring” are a no no! One loves trains and the other planes (and trains). We created this design in Designer for Christmas Cards in December 2023 🙂
In my work life, I am a Technology Officer, my wife is a teacher that specialises in Special Educational Needs, and in my “spare” time I am a Cub Scout Assistant Leader in my hometown of West Wickham in Kent. My kids love trains, and everything related to them and much of our family time is spend satisfying their craving for train related activities…
Work / Technology Blogs
In my line of work, personal (technical life as a Microsoft MVP) and side-blogger, I use Designer to create inspiring, original and personalised images for blog covers and articles.
The example below is an image design I asked Microsoft Designer to create introducing the new Cyber Security bill announced at the recent Kings Speech in July 2024.
Image Created with Microsoft Designer for a recent Blog
Inspiring Young Minds – Scouting
Consistently looking for ways to ensure young people are ready for the world and life ahead of them, scouting is great. The children learn about working together, solving problems, critical thinking, empathy, the role of people in a community as well some great “life” skills such as exploring the great outside, camping, orienteering, first aid and safety and caring and supporting others.
Technology is a given in schools (well many), the workplace and in the home, but less so in scouting. In the past year, we have been looking at more ways to integrate technology into what we do in simple, yet inclusive ways.
This past year we have been using technology subtly within the “curriculum” without impacting the practical and outdoor nature of the groups purpose. We have digital badges and creative projects and decided early last year (2023) to blend AI design creation into the Cub Scout Group.
After some simple interactive design sessions, we soon had the Cub Scouts designing custom badges, event posters (for a gang show), and promotional advertising (shared over parent social media groups, which not only added a digital touch to what we did, but sparked curiosity and awareness.
Then, last Christmas, the Cubs raised some money for Crisis at Christmas (which fund Christmas dinner and shelter for homeless people) and they together in in groups, created some banner/posters. This was the “winning” one which we used to share the donation to Crisis with
Winning Designer Image from 1st West Wickham Cubs
New Business Ideas
In May 2024, my wife, marketing manager, turned mother, then childminder and now Deputy Pre School manager is looking to venture out and start her our Pre-School aimed at children with Special Education Needs. She had contacted a couple of small graphic design companies to get quotes for a logo design, but then turned to Microsoft Designer Image Creator to see what it could produce. Once she overcame the DALLE-3 “wording and spelling challenges”, she very quickly has a design she loved which she then polished off in Designer Editor. This took minutes and saved her at least £100!
Logo for a new “coming soon” Pre-School
Educating Young People – Showcasing AI Design to Year 2 and Year 4
Towards the end of the summer term, parents were invited to come into my children’s school and talk a bit out their job and an what they do. I had 30 minutes with two classes of year 4 children, followed by a the same with two classes in year 2.
Part of my “talk” involved an interactive session with the children, where we talked about how AI would impact every part of their lives and jobs and used a combination of Microsoft Designer and Microsoft Copilot to create a class mascot and a story to go with it.
End of School Year – Thank you gifts
As the school year ended for my children at the end of July, we bought small teacher gifts and my eldest (nine), took to Designer to create some stickers we could print on sticker paper and attach to the gifts to give them a personalised touch.
Microsoft Designer sticker creation handled the task nicely. We took the images, dropped into PowerPoint to duplicate, and size them, and printed out the stickers to add to plants and chocolates we’d bought/grown for the teaching staff and assistants.
Supporting my children’s passion for Trains
My wider blog on Designer’s capability, is focussed heavily on how we use Designer to add some flair into my son’s hobby around trains and travel. We spend most weekends riding trains, visiting train museums and doing videos about different trains, train lines and doing little challenges.
As we aim to “promote” his videos a little more, we have taken to Microsoft Designer to advertise his work.
Using Microsoft Designer to promote upcoming videos….Endless fun creating different train related images on Microsoft Designer.
Improving our promoting skills
Finally, working with Gen AI tools is a skill in its’ own and takes practice and experimenting to get the “perfect image”. There is a great community of people on social media, including some of the @MSFT365Designer team and users. It’s great to get inspiration from others, share your prompts and take on the challenges of creating new and exciting images.
Why not get involved… Don’t forget to #MicrosoftDesigner.
Get involved in the AI Design Promoting Community
Thanks for Reading
Thanks for reading – I hope this gives some inspiration around how you could use Microsoft Designer for work, personal life, hobbies and more.
I have written a wider blog with video guides about how to use Microsoft Designer, which goes into examples of different ways to use it.⬇️
Microsoft is yet again at the forefront of an AI powered design revolution with formal launch of their AI-powered Designer app which is available on web, and mobile (iOS and Android) after being in preview for a year.
Designer is built all around speed and simplicity, empowering users of any level to quickly create custom images, stickers, greeting cards, and invitations with a professional touch using a wide array of tools, simplified editing tools, a fresh and clean UI and rich AI editing capabilities.
Designer is also free though it does require sign-in with a Microsoft MSA app or Microsoft 365 Personal or Family account. Designer features are also popping up on Commercial apps and services such as Teams. More on this later in the blog.
To do this, simply add square brackets round the elements you want to be “custom” and share the prompt… You can also try many of the pre curated prompts that Microsoft provides in the examples in app.
One of the newest things which was introduced at launch was the concept of design prompt templates. These make help #DesignerCreators with ideas, along with editable prompts to help creative minds get to work quickly. You can simply make any prompt you love (or that people share) with you in a sharable and editable prompt.
To do this, simply add square brackets round the elements you want to be “custom” and copy the prompt to share it with others… You can also try many of the pre curated prompts that Microsoft provides in the examples in app.
Let’s dive into some of the key features. For those that know me, my children love London trains, so the theme of my feature explanation and examples will be very “train centered“.
Firstly, Designer has a rich set of starter apps and templates to help you achive a particular design related task – these range from AI image creation, to greeting cards, social media posts and much much more. You also get some great starter prompts too or creations you can use to get you started if you are having a bit of mind blur! You can access these visually or from the <create> menu at the top of the home page.
Powerful integrated or standalone apps and tools
Designer comes with a full design canvas (this was actually the first part of Designer that was built when the beta debuted about a year ago) along with a growing number of mini apps which make doing simple AI assisted tasks easy and quick. Many of these can also be accessed via the main Designer Canvas (which I highlighted above).
Creating a design from scratch with Microsoft Designer.
The video above is aimed to be a simple whistle-stop tour of the Microsoft Designer Interface. I have used a blank canvas to show just how easy and intuitive it is to create a design from scratch – which in this example is a new design that we will use to promotes my son’s next Train Themed YouTube video.
The sections that follow focus on some of the standalone apps and features that Designer brings in its AI Image Treasure Trove – keep reading!
Using the Designer (mini-apps)
The mobile app – Bringing AI Editing on the Go
The Designer mobile app brings the power of AI editing into the palm of your hand.
It’s a modern, clean app and provides most of the features you get in the browser version with a few things missing – more on that later. In short, you can use the mobile app to easily create images, cards, collages, invitations, drawings and generate decorative borders. The app is also slick and fast – a well-designed and written app.
Since our boys are really into trains, the theme of this and most of the examples will be around trains, as most of our weekends involve trips to train stations and journeys on different trains!!
Starting off, here’s how we used designer to create some inspiring images around the London Underground – using the Designer Mobile App.
The app’s intuitive interface makes it simple for anyone to enhance their creations with a professional touch.
The image below was created with a simple prompt. Designer will even suggest tweaks as you type to help make the image more vibrant and exciting.
Example: Image Restyling
Imagine you’ve taken a photo that’s perfect except for one detail. With Designer, you can easily edit that detail without affecting the rest of the image. The AI-powered tools can recognize and isolate different elements in your photo, allowing you to make precise edits.
Again, this is so quick and easy to use – simple open the tool, select a picture from your gallery (if you have pictures you want to use from your mobile, then you can either use the Phone Link or app, or the QR Code which you can scan with your phone that opens on your phone and lets you simply choose images from your mobile).
You then just choose the restyle image type you would like such as drawing or Claymation, add an optional element and off you go.
Now my only critique with this service/tool is that is not yet available on the mobile app – which to me seems an obvious one to include in mobile – shoot ➡️restyle ➡️post on social.
Example: Collage Creation
Creating a collage is usually quite a time-consuming task and tricky, but not with Designers Collage Creator. Here you can choose/select the photos you want to use, and the Collage app will automatically arrange them into a stylish collage. You can then adjust the layout, add text, and apply filters to perfect your collage.
When you open the Collages app, Designer gives you a set of example designs to give you inspiration or you can start from scratch. You can upload images from your device (or mobile using the QR Code), select background frame design you want and let Designer do its thing. Let’s see in action below…. again, sticking to the train theme!!
Greeting Cards
So, following a trip to London Charing Cross, where my boys got to have a tour of the station (behind the scenes, we used Designer to quickly create a thank you card. For this, we used one of the sample cards and simply modified the prompt. Let’s see this in action.
Create your own ClipArt (and Stickers)
One of the other cool features in Designer is the ability to create Stickers and Clipart. These are quite similar and create process is the same. The main difference being that Stickers have a nice cut-out-able border round them whereas Clipart does not. The main reason for separating them out (I think) is that it’s easier to distinguish between the two types of images – as in, it helps spark imagination.
Designer Clipart (and sticker) creation with a simple prompt.
Here’s another “Train” themed image we created – this was ClipArt using Designer. In the screen shot above, you can see the simple prompt we used and the options it gave us.
Wait there is more – Integration across your Microsoft Apps
The standalone Microsoft Designer app, whilst super intuitive and packed full of features is just the beginning – yet this is just the beginning of the Designer journey. Whilst much of the roadmap is under NDA still, what I can tell you is that Microsoft has already (just) seamlessly integrated Designer into Copilot (both in Copilot Pro for consumer and in the corporate Copilot for Microsoft Space). This has the effect of enhancing capability in apps like Word and PowerPoint, whereby users can now ask Copilot to generate images and designs directly within their documents, streamlining the creative process and making content more personalised and unique.
We have also seen Designer get native integration into Teams Channels and Chat and you’ll start to see it make more appearances across the other Microsoft apps and services.
Designer Document Integration in PowerPoint and Word
Imagine you’re working on a report in Word, or PowerPoint and you need an AI generated graphic to illustrate your point. Instead of switching apps and copying and pasting, you can now use Designer right within Word and PowerPoint to create a custom graphics that fits perfectly with your document’s style and content.
To do this, you can simply ask Copilot in Word or PowerPoint to create an image for you.
Why You Should Try Designer
The Designer app is more than just a tool; it’s a gateway to unleashing your creativity. With its user-friendly interface, AI-powered editing tools, and seamless integration with other Microsoft apps, Designer simplifies the design process, making it accessible to everyone, regardless of their design experience.
Whether you’re a professional designer looking for a convenient way to work on the go, a marketeer who needs some new ideas, a student needing to create presentations for school, or someone who enjoys creating personalised greeting cards for friends and family, Designer has something for you.
Moreover, with the daily boosts offered by Microsoft, you can explore the full potential of the app without any cost. And if you find yourself needing more, the Copilot Pro subscription is a worthwhile investment for the additional benefits it provides.
Conclusion
Microsoft’s Designer app is a game-changer for creators of all levels. With its user-friendly AI tools and cross-platform availability, the possibilities are endless. Embrace the future of design with Microsoft Designer. Try it and use it for free today and see how it can transform your creative process.
We have seen social media frenzy this morning following a triple whammy of issues impacting Azure Virtual Machines (running Windows 10 and Server 2016) and Windows devices across hundreds of organisations where devices are rebooting to the Windows Recovery Screen issue on Windows 10 devices and Server running older versions.
19/7/24 11:00am: The impacts of the issue are still on-going although the root cause is known and CrowdStrike and working with Microsoft on getting a patch out…
19/7/24: 15:00: CrowdStrike have updated their sites to take accountability of the issue (Microsoft still helping) that has impacted devices due to a “bug” in their software update which caused the BSOD. They have pulled and fixed the update and are working with their customers to remediate the impact. Microsoft have also offered guidance on what can be done to reverse the issue – links to this below.
29/7/2024: 18.00: this is not a Microsoft problem (yet I imagine they will be blamed) but it affected millions of Windows systems… Read to the bottom to see why.
Summary
Since the early hours of the morning, several media companies, airlines, transport companies, tech companies, and schools / universities are reporting a Blue Screen (actually a safetyrecovery screen) issue Windows 10.
The issue is impacting Windows 10 devices that are using CrowdStrike Falcon agent – their flagship Extended Detect and Response (XDR) Security platform.
Impacted devices are crashing following this Falcon Client update and then getting stuck at the “Recovery” screen due to a critical system driver failure that is preventing the device from starting back up.
CrowdStrike and Microsoft are actively working on this to drive a permanent fix, workarounds are available which require manually preventing this service from starting on affected devices.
The issue is not known to be affecting devices running Windows 11 and Server 2019 and beyond.
What is CrowdStrike?
CrowdStrike, a cybersecurity firm based in the US, assists organisations in securing their IT environments, which encompasses all internet-connected resources.
Their mission is to “safeguard businesses from data breaches, ransomware, and cyberattacks” and they position themselves as having leading offerings that compete with other vendors including Microsoft themselves, SentinelOne, and Palo Alto Networks. Their client base is extensive and includes legal, banking, finance, travel firms, airlines, educational institutions, and retail customers.
A key offering from CrowdStrike is their Falcon XDR tool, touted on their website for delivering “real-time indicators of attack, hyper-accurate detection, and automated protection” against cybersecurity threats.
Root Cause
Information available from CrowdStrike and Microsoft state that the issue is caused by a “faulty” version of the csagent.sys file which is key system start-up file needed by CrowdStrike’s new sensors update for their Falcon Sensor agent. It is this file that has been responsible for the BSOD errors on Windows 11 and many servers running older Windows Server OS running in private and public data centres such as Microsoft Azure. .
George Kurtz, the CEO of the global cybersecurity firm CrowdStrike, stated that the issues were due to a “defect” in a “content update” for Microsoft Windows devices.
“The issue has been identified, isolated, and a fix has been deployed.” he said as he clarified that the problems did not impact operating systems other than Windows 10 and WIndows Server 2016 and older and also emphasized, “This is not a security incident or cyber-attack.”
Impact
Windows 10 devices are primarily affected.
Devices running Windows Server 2016 and older in Azure are also impacted if they run the CrowdStrike Falcon agent.
Limited/less impact on devices running Windows 11 or Windows 2019 and later.
Note: Windows 10 enters end of support in October 2025.
Is there a fix?
Updated: 21/7/2024: Microsoft have updated their guidance and provided additional support for fixing these issues using managed devices via Intune. This can be found here.
The formal advice if this issue is affecting your organisation is to contact your CrowdStrike Support representative – CrowdStrike and Microsoft are actively working to address the issue both as a response to the issue and preventative to ensure more devices are not impacted.
Since the issue is known to be caused by the csagent.sys file, there are ways to manually prevent this file being loaded, allowing the device to load. There are a couple of ways to do this.
Use Safe Mode and delete the affected file:
Boot the device to Safe Mode
Open Command Prompt and navigate to the CrowdStrike directory which should be C:\Windows\System32\drivers\CrowdStrike
Locate and delete the file matching the pattern C-00000291.sys* – you can do this using the by using a wildcard dir C-00000291*.sys.
Remove or rename the file.
Use Registry Editor to block the CrowdStrike CSAgent service:
Boot to Safe Mode
Open Windows Registry Editor.
Navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\CSAgent
Change the Start value to 4 to disable the service.
Dan Card, of BCS, The Chartered Institute for IT and a cyber security expert said: “People should remain calm whilst organisations respond to this global issue. It’s affecting a very wide range of services from banks to stores to air travel.“
He also said that whilst the cause is now known, it is still causing worldwide issues and impacts on consumer services, banking, healthcare and travel and will take some time to remediate.
“Companies should make sure their IT teams are well supported as it will be a difficult and highly stressful weekend for them as they help customers of all kinds. People often forget the people that are running around fixing things.”
Updated: 21/7/2024: Microsoft have updated their guidance and provided additional support for fixing these issues using managed devices via Intune. This can be found here.
Conclusion
CrowdStrike has acknowledged the issue and is investigating the cause. Users can follow the above steps to resolve the recovery screen issues and boot their PCs normally.
Crowdstrike and Microsoft worked tirelessly to resolve this issue and prevent further widespread impact.
“The issue has been identified, isolated, and a fix has been deployed.” he said as he clarified that the problems did not impact operating systems other than Windows 10 and WIndows Server 2016 and older and also emphasized, “This is not a security incident or cyber-attack.”
Devices running Microsoft’s latest Operating Systems seem to be less impacted (though information still being collated).
How did Microsoft allow this to this happen?
How did this happen? Many people are asking why Microsoft are shifting blame to Crowdstrike (who have admitted fault) asking why and how did Microsoft allow this?
In short, it’s not their fault and there really wasn’t anything they could have done to prevent it…. Here’s why..
Many Security products such as XDR products made by Crowdstrike, Palo Alto, and even Microsoft’s own XDR product defender, are what is known as “kernel mode products” . Whilst this issue affected Windows the same “hiccup error with the update” could have equally of affected other OS such as MacOS and Linux since they are kernal extensions.. This means is they had made the same mistake on the updates for these OS’s the same product mess up would have occurred.
In an ideal world all applications and services would run in user mode rather than Kernel Mode, but with many security and AV products, these have a need (a legitimately one) to monitor at the lowest levels of the OS in order to detect attacks… This is not possible if running in user mode as the kernel is protected.
The Blue Recovery Screen (which was mistaken by most as the Blue Screen of Death (BSoD) which it actually was not is actually the Windows OS safety net.
As such, there is not much more Microsoft can do here. These are third party applications not managed or developed or controlled/updated by Microsoft. If Microsoft were to manually vet every update and change to an application, Microsoft would be classed as control hogs and the world will crucify them for it!
Microsoft cannot legally wall off its operating system in the same way Apple does because of an understanding it reached with the European Commission following a complaint. In 2009, Microsoft agreed it would give makers of security software the same level of access to Windows that Microsoft gets.
The outage is awful and has impacted so many organisation including crutiic services, but it’s also not fair IMO that Microsoft and Windows have been dragged through the dirt simply because it’s their OS that was impacted by the poor updates and issues another third party application caused.
It’s not the first time this had happened…to other OS’s
According report by Neowin, ” similar problems have been occurring for months without much awareness, despite the fact that many may view this as an isolated incident. Users of Debian and Rocky Linux also experienced significant disruptions as a result of CrowdStrike updates, raising serious concerns about the company”s software update and testing procedures. These occurrences highlight potential risks for customers who rely on their products daily.
In April, a CrowdStrike update caused all Debian Linux servers in a civic tech lab to crash simultaneously and refuse to boot. The update proved incompatible with the latest stable version of Debian, despite the specific Linux configuration being supposedly supported. The lab”s IT team discovered that removing CrowdStrike allowed the machines to boot and reported the incident. “
What this shows it the vital importance on update testing and deployment rings.
Yesterday 17th July 24, a new Cyber Security Bill was announced as part of the King’s Speech with industry experts and cyber security firms and advisory boards applauding the greater scrutiny and policies being placed on protecting the nation, our public services, critical infrastructure, and businesses – small, medium, and large.
The bill, will hand more power to regulators around cybersecurity incidents – and also includes a mandate reporting for ransomware attacks. The bill was announced in today’s King’s Speech, alongside 40 others.
… strengthen the UK’s cyber defences, ensure that critical infrastructure and the digital services that companies rely on are secure
Kings Speech | July 2024
In parallel, a new Digital Information and Smart Data Bill also announced, would have security concerns and implications if this Cyber Security Bill had not also been announced since one of it’s aims is to further support and speed up the digitising of more central and local government services as well as bring in new data-sharing standards, whilst giving the Information Commissioner’s Office (ICO) new powers.
CyberSecurity – State of the nation
The newly introduced Cyber Security Bill acknowledges that the UK as a whole faces increasing attacks from both financially-motivated cyber criminals and state actors, with entities of all sizes being frequent targets. The bill was proposed in response to cyber attacks on the UK’s digital economy, which have affected public services and infrastructure. Its aim is to enhance the protection of essential services and critical national infrastructure, which are particularly vulnerable to hostile actors. This is underscored by numerous cyber attacks in recent years on the NHS, NHS Blood supply, UK Trusts, the Ministry of Defence, the British Library, the Electoral Commission, Royal Mail, and various other government entities.
Life vs Death- The NHS Blood Supply Attack: The announcement comes after a severe Russian cyber-attack on Synnovis, a private firm offering pathology services like blood tests to the NHS. As a result of the attack, some patients were notified that their blood test appointments could be delayed by up to six months. It also affected supply of blood and much needed transfusions.
What’s in the Cyber Security Bill?
The new Cyber Security Bill consists of two main objectives.
To expand the remit of existing regulation
Provide regulators with a stronger foundation for the protection of digital services and supply chains, and enhance reporting requirements to develop a more comprehensive understanding of cyber threats.
The bill will expand the remit of regulators to cover supply chains and companies providing service/managed services to organisations – addressing the growing prevalence of supply-side attacks, where malicious actors gain access to organisation’s networks and systems via third-party suppliers such as MSPs, network providers and CSP providers or though APIs and systems which connect to other systems for things such as stock control, support and remote access. The bill also promises to create a stronger regulatory environment to ensure cyber safety measures are actually being introduced.
What about NIS2?
The Cyber Security Bill aims to revise the current UK Network and Information Security (NIS) Regulations 2018. These regulations originate from the EU’s NIS Directive, which outlines specific cybersecurity and incident reporting duties for operators of ‘essential services’ and digital service providers.
The EU has initiated an update to the original NIS framework, with ‘NIS2’ scheduled for implementation across EU member states by 17 October 2024. Whilst ‘NIS2’ does not expliciitly apply to UK companies, this bill is likley to align closely to it and may even add “icing on top”.
About mandatory reporting on ransomwareattacks
Today, whilst organisations need to report data breaches, there is no law/rule about reporting ransomware attacks. This bill changes this. This is a good move since, introducing the requirement to report of ransomware attacks (whether successful or not) will help the UK better understand the wider cybercrime landscape.
What the Cyber Security Bill means for IT and Security Teams
Cyber Secrity and protection remains one of the biggest threats to organisations and government today and remains one of the biggest budget spends which continues to see an year on year increase along side AI of course.
As we live in an increasingly digital society across almost every industry and service, every organisation needs to have, and will be obligned under the new bill, to have robust security governance and controls in place. Organisations need to shift away from simply deploying products in the hope they will stop attacks and instead ensure they also have effective data on attack vectors and trends as well as having clear kill chain risk analysis and mapping across their entire estate from users and devices, to identity and access, data protection, threat detection, isolution, remiation and of course prevention.
In the context of state-sponsored attacks, national conflicts, and wars, it is evident that cyber attacks have become a standard component of such conflicts, targeting infrastructure, governments, and individuals alike. The Cyber Security Bill emphasizes that sectors such as communications, power, finance, health, education, and transportation, including traffic control systems, are all potential targets.
Cyber Security Bill – Things you can do
The new Cyber Security and upcoming NIS2 requirement presents several opportunities for organisations to prepare and get ready which shoudl underpin their existing cyber security and resiliance programme.
In Cyber Security report by Microsoft earlier, Microsoft Security said that they have seen a ten fold increase in cyber attacks along with a similar attack attempot growth of their own platforms and systems include Microsoft 365 and Azure.
Microsoft say that passwords and account compromose (often leading to phisghing attacks and ransomware attacks) continue to rise the fastest with password attacks per month increasing from 3 Billion attacks per month in 2022, to more than 30 Billion a month in 2023.
Microsoft also say that the UK CyberSecurity market in the UK worth $6.2bn in FY25 and is said to continue to increase at around 20% YoY for the next 4 years. For Microsoft, they see the following key areas of security being of the biggest opportunoity driven by customer demand to protect their businesses and critical infraastucture.
Threat Protection – $2.4bn
Identity Protection & Secure Access – $2.2bn
Security Analytics – $1.6bn
Note: Values are UK TAM for 2025.
Consulting, Assessments and Workshops
Leverage your security partners to help you conduct comprehenise reviews.
Many Cyber Security partners have pre-packaged (often vendor funded) offerings to help businesses of all sizes, through the delivery of tailoured, comprehensive workshops and assessments around the core Zero Trust Security Pillars which loosely fit into the catagories above.
The Cyber Security bill strengthens the powers of regulators, which is likley to lead to more frequent and rigorous security assessments and audits. This means you will likely need to prove you are undertaking these regualry and that you have clear, definaed and proven attack simulation plans, prevent and detect and remediation plans in place.
Security Adoption and Consolidation
In the ever-evolving landscape of cybersecurity, the complexity of security has become a significant challenge for many organisations. With an average of 76 security tools to manage, info sec magazine reports that many organisations are overwhelmed by excessive support tickets, ungainly rulesets, redundant alerts, and cumbersome integrations of different often overlapping security products. This complexity can lead to gaps in security, making organisations vulnerable to cyber threats and huge costs.
As part of any review and assessment, contract renewal and negotiation, most organisations can strengthen their security posture while reducing both spend and complexity through a strategy known as security consolidation. This involves streamlining and integrating various security tools and processes into a cohesive system and leveraging/adopting many of the technologies they may already have but have not turned on – examples of this are the vast security products and services offered in Microsoft 365 E5 which may be under-used or not switched on.
Security consolidation super important is essential for several reasons. Firstly, it can enhances threat detection and response by providing a holistic view of security events, facilitating faster identification of anomalies and coordinated response strategies pulling information from products and suits of products rather than trying to connect. Secondly, it simplifies management and operations, making it easier for security teams to manage and operate, leading to increased efficiency and effectiveness in managing cybersecurity risks. Thirdly, it can massively reduces complexity and cost by eliminating redundant systems and streamlining processes, improving the security posture, and reducing the chances of errors.
The National Cyber Security Centre provides a wealth of resources and guidance on various cybersecurity topics, including security consolidation.
Managed SOC and XDR
In light of the cyber security bill, organisations may consider moving to a Managed Security Operations Centre (SoC) or Managed Extended Detection and Response (XDR) service offered from their MSP provider, CSP provider or specialist Managed Security Provider. These service provide a huge a range of benefits for organisations who dont have the time, resources or desire to manage their security operations including:
Comprehensive Cybersecurity: Managed SoC and XDR services provide comprehensive cybersecurity across an organisations entire IT environment – monitoring threat landscapes, including IT networks, devices, applications, endpoints, and data, for both known and evolving vulnerabilities, threats, and risks.
Reduced Complexity: In most cases, investing in such services can significantly reduce the complexity of managing multiple security tools and processes. Whilst these services “may” take on and suppoprt an organisation’s existing security products , in many cases they will require (as part of onboarding) a more steamlined approach to security management, making it easier for organisations to maintain a robust security posture without having to manage multiple products and services.
Faster Response Times: Managed SoC and XDR services can provide significantly faster and more accurate detection and response times to real and high-risk potential threats. Many will leverage their vast experience, Machine Learning and other advanced technologies like AI and automation to make threat detection and response faster than humanly possible.
More Cost-Effective: Whilst not cheap on the surface, consolidating security operations under a managed service, organisations can potentially reduce the total cost of ownership (TCO) of securioty operations, by eliminating the need for multiple standalone security solutions and sometimes expensive security analysts and consultants.
Access to Expertise: These services give organisations access to highly skilled security experts, which can be particularly beneficial given the current shortage of skills in the cybersecurity industry.
Employee Training and Education
The importance of end-user adoption and training around security awareness must not be overstated. It is a critical component of an any organisation’s cybersecurity strategy. The human factor is often the weakest link in corporate security, with studies suggesting that most cyber attacks are caused by human error. Educating end users on cybersecurity best practices is crucial for reducing the risk of insider threats, phishing attacks, and other cyber threats.
Every business, large and small, needs to develop an effective security strategy mindset that is built into their culture. This ensures that every employee, from frontline staff to managers and executives, understands the importance of cybersecurity and the far-reaching impact that a data breach can have. This means that regular training sessions and awareness needs to be conducted to keep all levels of the organisation updated on the latest threats and defensive practices.
Management plays a key role in this process. They should demonstrate leadership by actively participating in security awareness training, complying with the company’s own cybersecurity policies, and encouraging staff to participate in trainings. This helps to create a culture of enhanced cybersecurity awareness and empowering employees to come forward with observations, suggestions or issues they have seen.
End-user adoption and training around security awareness is a commitment that needs to be made at all levels of an organisation. It is not just about protecting the organisation’s digital assets, but also about safeguarding its reputation and credibility. By making security awareness a priority, organisations can significantly reduce their vulnerability to cyber threats.
Conclusion
In conclusion, the King’s Speech has outlined a much needed robust and forward-thinking approach to cybersecurity in light of the every increasing wave of state nation and cyber terrorism combined with the rapid adoption of generative AI.
The introduction of the Cyber Security and Resilience Bill, as announced in the speech, is set to expand regulation to cover more digital services and supply chains, empower regulators to ensure cybersecurity measures, and mandate increased incident reporting to improve the government’s response to cyber attacks. This initiative is a significant step towards strengthening the UK’s cybersecurity infrastructure and resilience.
In light of these developments, every organisations should take proactive steps to align with these new measures. One of the key steps is preparing for the NIS2 Directive, which aims to establish a higher level of cybersecurity and resilience within organisations of the European Union and will also impact UK organisations. Organisations should start preparing by defining their compliance roadmap and optimising their cybersecurity awareness. They should conduct a thorough audit to identify gaps in their cybersecurity regimen and develop a comprehensive plan to address these gaps and achieve compliance with NIS2 requirements.
As we enter Microsoft’s new fiscal 2025, there a bunch of enhancements coming across the board to the Copilot experience inside the Office Copilot experience which im[acts PowerPoint, Word, Excel and Microsoft Loop. Microsoft regularly update the Office Apps, Team, and rest of their products, including Copilot, but the changes rolling out feel more like a “service pack”!
Here’s the key things coming to the app experiences this month and remember, you can always access the Microsoft 365 Copilot Roadmap –> here <–
AI Powered images coming to PowerPoint and Word.
Microsoft are making it much easier to add visuals to both Word and PowerPoint documents with Microsoft Designer in Copilot. This will make it much easier for content creators to get the right image for a document or presentation and will add to the image options within these apps.
With this update, you will be able to create AI-generated image directly from Word and PowerPoint with a simple prompt in additional to using the existing options for stock images as before.
Up until now, this has required users jumping to a browser to create an image in Bing Image Creator or Microsoft Designers, whereas now, they will be able to do this straight from the Copilot prompt in Word and PowerPoint upon which they will be able to create an image from scratch or find and use an existing image from Microsoft’s stock photography library to select from. Microsoft say that PowerPoint, Designer will automatically add the image into a “compelling slide design”.
Image (c) Microsoft
Additional “Document Support” in PowerPoint
Also coming this month, Copilot will support grounding for presentation creation from both encrypted Word documents and PDF files, providing more options for users to create presentation from. This gives users richer context to build new presentations, in addition to referencing.
Copilot in PowerPoint “General Improvements“
Rolling out in June/July and following lots of feedback from users, creating a new presentation from a Copilot is about to get much better with regards the quality or presentations created with more relevant content and images and improved consistency including:
Refined designs for title, section, and content slides.
Improved presentation structure with agenda, section and conclusion slides.
Enhanced abilities to improve transitions and animations across presentation content.
Copilot is also getting the ability to ground itself on your organisations’ people-centric data and insights from the Microsoft Cloud, Microsoft Graph, and the web using Bing Search. This brings Copilot up to the same level of that of Teams, Copilot Chat and Outlook, meaning that users can stay in the app, ask questions, and maintain focus on creating their presentations without having to jump into dfferent apps or windows.
Copilot in Excel is coming out of Preview
In July, Copilot in Excel is also coming out of “preview”.
The first noticable indication will be that Microsoft drops the “in preview” lable that users currently see when using Copilot in Excel.
Secondly, Copilot in Excel is also getting expanded data structure support, meaning it wont be limited to working with just data in tables. Yes, Copilot in Excel will be able to works on data ranges resembling tables so long as the data being worked on contains a single row of headers on top (such as filtered data). Along with this, Copilot in Excel will also now be able to provide more comprehensive answers, just like Word and PowerPoint, Teams and Outlook,
Next up, the edit box will be available on any Excel worksheet, regardless of the selected cell and Copilot will reason over the nearest table, or data range resembling a table, to the user’s selected grid area on the same worksheet.
Finally, Copilot in Excel will provides more conversational and comprehensive answers to a wide array of Excel-related questions, meaning that users can now receive step-by-step instructions to help with complex formulas, fixing errors in formulas or how to do something in Excel.
Image (C) Microsoft.
Copilot in Loop
Copilot is coming to Loop too – one of my favourite “new” apps, with what Microsoft call “Copilot-assisted Loop page creation”
For those unfamiliar with Microsoft Loop, it is described as “flexible canvases that assist users in organising and sharing their work with teams.”
Loop users can now utilise Copilot to transform a blank page into a structured document primed for team collaboration in record time. Whether starting from scratch or using an existing page or template, Copilot can swiftly generate a Loop page tailored to specific requirements, be it a project plan, a feedback session, or any other collaborative effort.
Microsoft Teams will soon prompt meeting organisers of recurring meetings to create a Microsoft Loop workspace for sharing and collaborating on meeting content and actions.
What is Microsoft Loop?
Microsoft Loop is a transformative co-creation experience that brings together teams, content and tasks across your tools and devices. Loop combines a powerful and flexible canvas with portable components that move freely and stay coordinated across applications — enabling teams to think, plan, and create together.
It is made up of workspaces, pages, and components and it totally transforms the way you work so you can think, plan, and create together. On the Loop homepage, you can access all your existing workspaces and create new ones. In a Loop workspace, you can bring everything you need for your project together in one place. To kick off a workspace, Loop can even do the searching for you, making it easy to add existing project-related information and organize it into pages. You can continue adding to your workspace as your project evolves and organize it the way you want. Loop pages are flexible canvases where you can react, comment, and build on each other’s ideas using different flexible and re-usable components.
Why use Loop for Meetings?
Most recurring meetings lose the focus of what their purpose is. Questions such as “What is the meeting about”, “Has anyone got the agenda”, “Was there a meeting last week”, “did anyone take any notes”.
As such, recurring meetings is the perfect place for Loop, since it helps everyone, plan, organise and review your Teams meetings. For recurring meetings, Loop is all about ensuring we keep and share all our meeting content into a central, durable workspace to enable ongoing collaboration over time (rather than a static agenda that becomes out of date and it hard to update) with separate files being shared via email or chat.
This starts with a Collaborative and dynamnic agenda, (which means it can be amended overtime) and as a recurring meeting series continues, additional content shared in a collaborative note space which keeps the meeting up-to-date for everyone whether they can attend or not. We can also track and keep up-to-date tasks and actions which also (wait for it) sync with our ToDo or Planner Tasks, list making it easy to keep in sync.
Since these are sharable components, its also easy to copy a link to the collaborative notes and share them in other apps too like email, but unlike static text, the loop component is still live and can be updated from anywhere – like magic.
Whilst Collaborative Notes in Teams have been there a while, many still “just” use the agenda field since Loop is tucked away further down the meeting pane.
What is great about the way Microsoft are integrating Loop further into Teams is that after the first meeting in the series ends, organisers will be shown a prompt allowing them to have Teams create a Loop workspace after first allowing them to review and confirm workspace members as well as the shared content.
How it works
After the first meeting in the series ends, organisers will be shown a prompt allowing them to have Teams create a Loop workspace after first allowing them to review and confirm workspace members as well as the shared content.After confirmation, a Loop workspace will be created, invites will be sent to the meeting members, and the shared content will be linked in a Loop workspace.
As the group shares more content in a meeting series, as the teams “chat” over weeks or months, all this new content will be added automatically to the meeting workspace. Workspace members can also add other content to the workspace and can reconfigure the order of content in the left navigation pane of the Loop app.
Note: At launch, Microsoft have said that this feature will be enabled for meeting series with 3-50 invitees, but will increase this later.
This new auto-loop experience will be rolling during June and July 2024.
Last month, Microsoft announced the next generation of AI powered PCs from Microsoft and many other OEMs including Acer and Lenovo which leverage the latest Snapdragon ARM chipsets from Qualcomm. I covered this on a previous post here....
Yesterday (June 18th 2024), Microsoft’s own devices (the Surface Laptop 7 and Surface Pro 11) were officially available today to buy and any pre-orders were shipped to customers worldwide 🙂
Microsoft describes Copilot+ PCs as the “most intelligent” Windows PCs ever created. These new processors are capable of performing over 40 trillion operations per second. These PCs also offer long long long battery life and give access to advanced AI tools.
These latest Copilot+ PCs from Microsoft are sleek, lightweight, and elegantly designed to enhance productivity They ship with dedicated NPUs (for processing AI workloads on-chip) and have the longest battery life of any Surface ever.
Microsoft say that the new Surface Laptop and Surface Pro are Copilot+ PCs, are the fastest, most intelligent Windows PCs on the market. They are available in four colour options and start at $999 Estimated Retail Price (ERP) USD on Microsoft.com or at a Microsoft Experience Center (aka store).
What is a Copilot+PCs?
Copilot+ PCs represent a new category of Windows 11 PCs, equipped with a dedicated neural processing unit (NPU), which is a specialised type of processor designed for AI-intensive tasks such as real-time translations and image generation, capable of executing over 40 trillion operations per second (TOPS).
Are Copilot+PC only available from Microsoft?
No. Copilot+PCs are a new generation of PC devices which combined Windows on ARM (WoA) technology, Snagdragon powered chipsets and new updates and features built into Windows.
Other manufacturers are also making Copilot+PCs include (but not limited to).
Copilot+PCs are designed for personal, small business and commercial/enterprise. Devices for Business such as the Surface for Business Range will start shipping in September 2024. More details can be found here.
What can Copilot+PCs do that others cannot?
Microsoft refers to new Copilot+ PC experiences which will be baked in to the next versions of Windows 11 and are advanced AI features unique to Copilot+ PCs that accelerate your productivity and creativity. This will include new AI features such as Recall, Cocreator in Paint, Windows Studio Effects, automatic super resolution and Live Captions.There are many more coming and expect to see new AI powered experiences such as offline Copilot coming to Copilot+PC devices in the future. These features require powerful neural processing units (NPUs) –so will be exclusive to the Copilot+ PC class of devices.
One super cool feature to call out for gamers is the new Auto Super Resolution (Auto SR) feature which integrates smoothly with Windows, automatically boosting the frame rates of existing games in real time and delivering detailed visuals. This feature is said to surpasses the capabilities of standalone PC hardware. Initially, Auto SR will be exclusive to Copilot+ PCs that have a Qualcomm Snapdragon® X Series processor and will support a select list of games available at a third-party open-source site, which Microsoft has provided compatibility data for.
Do I need a special version of Windows 11?
No – all new Copilot+ PCs running a Snapdragon® X Series processor will have Copilot+ PC experiences pre-installed. Microsoft will be continuing to update and enhance the Copilot+ PC experiences, so there will be new Windows Updates coming which will enable new features delivered as part of the usual Windows Update process. Only Copilot+PCs will get the new AI features.
What about devices with the latest AI chips from Intel and AMD ?
Microsoft are partnering with Intel and AMD as well to bring Copilot+ PC experiences to PCs with their processors in the future.
Microsoft also have a real good FAQ section on their website about Copilot+PCs.
Windows Recall is (was) a new AI powered feature, exclusive for Copilot+PCs that can capture snapshots of your screen every few seconds allowing the user to essentially rewind back to a point in time to back track on work, application state and documents being worked on,
Recall overview (Microsoft)
Announced as the headline feature for the new generation of Copilot+PCs, this new flagship Windows Recall will now arrive at a later date, with a wider public preview coming soon for Windows Insiders.
There has been many questions, concerns and clarity demanded from the public and tech pros about this new feature since it was announced in May, with concerns over whether Microsoft had “gone too far” in finding a use for AI and the new NPU powered Copilot+PCs. The fact this has not been through the usual process of testing my Microsoft’s loyal Windows Insider testing community was also surprising for such a huge new feature.
The first of the new Copilot+PCs are launching next week (June 18th), and in an expected update have said that their headlining “Windows Recall” feature will not be shipped at launch and now arrive a few weeks later in an update.
Is Windows Recall too much?
Recall was heavily criticised after sourced said that recall stored it’s Recall data in an unencrypted state, raising huge concerns among IT experts, users and anti-Windows fans!
Last week, Microsoft released a blog and announcement to try to alleviate these concerns by reassuring people that Windows Recall would encrypt data and require the user to be physically present at the device (via multi factor authentication) to access recall. They were clear however, that not only was Recall safe but they it would ship next week with the arrival of the Copilot+PCs.
The Cisilion Fireside Chat suspected so much.
Just this week, I hosted a fireside chat, and we discussed the view of Recall from a security and privacy violation.
There’s a link to the episode here if you’d like to hear the views of a number of IT leaders…but the view of my customer panel ahead of (the now postponed) launch include:
“We’ve gone to extraordinary lengths to protect our data and here we are Tada you can now just have a look at what Kim was sharing three minutes ago.” [link]
In short, our panel, beleived that Recall might face significant challenges before its implementation, possibly leading to its postponement or modification, especially in enterprise environments. They highlight the need for clear communication, education, and possibly policy changes to address the concerns raised – looks like this is exactly what happened.
Microsoft committed to trust and privacy but is it enough?
Just earlier this week, Microsoft had said that all images are encrypted, stored and analyzed locally, using on-device AI capabilities to understand their context. When logged into your Copilot+ PC, you can easily retrace your steps visually using Recall to find things from apps, websites, images, and documents that you’ve seen, operating like your own virtual and completely private “photographic memory.” You are always in control of what’s saved. You can disable saving snapshots, pause temporarily, filter applications and delete your snapshots at any time.
The question still on people minds is is this enough, how does this work if viewing content other people are sharing on screen when Recall is being used and what happens if a device is compromised or user subject to ransomware or phishing attack and get access to this device…
Postponed not cancelled?
Perhaps to ensure the backlash over recall doesn’t impact Copilot+PC sales, these new devices will not ship with Recall initially. Microsoft have said that Windows Recall will be added in a future Windows update, but has not given a timeframe for when this will be. This will give their huge Windows Insider Community time to test this with Microsoft and provide the much needed feedback, tuning controls and more.
The updated Microsoft blog post states the following:
“Recall will now shift from a preview experience broadly available for Copilot+ PCs on June 18, 2024, to a preview available first in the Windows Insider Program (WIP) in the coming weeks. Following receiving feedback on Recall from our Windows Insider Community, as we typically do, we plan to make Recall (preview) available for all Copilot+ PCs coming soon“
Copilot+PCs still get loads of new AI Goodness.
Of course, Recall wasn’t the only AI infused feature that Copilot+PCs will include, and the other rest of the AI features that Microsoft showcased will still be available to use. These include live captions and translations across all apps, new Windows Studio Effects for meetings and video, new. Image creation and generation tools across the stock Windows Apps including paint and photos.
Time will tell
Time and testing wil tell whether this feature gets simply delayed, hugely altered or scrapped all together. What do you think?
This week, Microsoft have announced that the Custom GPT builder which is included in Copilot Pro subscriptions (aimed at consumer and families) will be removed, in “favour” of enhancing the “in app” Copilot experiences.
We are continuing to evaluate our strategy for consumer Copilot extensibility and are prioritising core product experiences, while remaining committed to developer opportunities….We are now shifting our focus on GPTs to Commercial and Enterprise scenarios and are stopping GPT efforts in consumer Copilot.
Secondly, at £20 per user per month, which is a lot on top of a £79 a year Microsoft 365 Family Subscription, the main value of Copilot Pro is now the image creation boosts in Designer and Bing and the faster/access to GPT4-Turbo models. The in app experiences whilst great are no on par to Copilot for Microsoft 365 since there is currently no ability to reference files in Word or PowerPoint which is a huge thing!
I will stick with it for a bit, but keen to see if Copilot Pro continues and if it does, what new features will be announced to retain consumer interest.
What is Copilot Pro again?
Copilot Pro was announced in January 2024, which, along with enhanced and priority access to image creation tools and GPT-4 Turbo, brings the core features of Microsoft 365 Copilot to individuals and families using Microsoft 365 Personal or Family subscriptions.
What is happening then?
Microsoft are retiring the GPT Builder from Copilot Pro from 10th July 10 2024, after which time, users will no longer have access to any of their custom GPTs or the associated data, as Microsoft will delete them during a specified period.
The decision to retire the GPT Builder feature is part of Microsoft’s strategy to focus on core product experiences and developer opportunities, particularly in commercial and enterprise… I read this as simply update and use of GPT Builder in Copilot Pro is low!
Excited yet pessimistic
As I said in the intro, I’m Anticipated about the upcoming improvementsto the In-AppEnhancements as I feel Copilot Pro was kind of rushed with regards the Office App experiences.
I remain excited, no, hopeful, about the potential improvements to Copilot Pro and would like to see:
Ability to reference local or cloud-based files, akin to the functionality available in Copilot for Microsoft 365. This would significantly streamline workflows and enhance productivity, allowing users like me to seamlessly integrate Copilot Pro into our daily tasks.
Inclusion in more native apps, including OneNote (why is it not there) and Whiteboard.
Generals improvements to PowerPoint to leverage Microsoft Designer (not PowerPoint designer) for images rather than the stock apps or at least as an option.
Ability to read and process more data (give it more tokens) to ensure it can rival the likes of Google (and Now Apple).
I do hope Microsoft doesn’t yet again give up on consumer as they have done so many times with other apps and services and instead refine Copilot based on user feedback, I remain hopeful that the upcoming enhancements will enrich the user experience, making Copilot Pro an even more indispensable tool for consumers, artists, and families worldwide. Microsoft need to keep people in their native apps.
Conclusion
In conclusion, while the retirement of the GPT Builder marks the end of an era, it also signals the beginning of a more focused and user-centric approach to Copilot Pro’s development. I do look forward to the next chapter in Copilot Pro’s evolution and the innovative features it will bring.
Microsoft recently announced “Catch up” feature coming to Microsoft Copilot for Microsoft 365 and Microsoft Teams. Whilst similar functionality can be achieved with your own “custom prompt”, this feature will make it easy for anyone (especially those new to Copilot) to catch up!
This new feature will be available later this month (June) in the Copilot chat within Microsoft Teams or from the web interface at https://copilot.microsoft.com.
Catch up in Teams – Image (c) Microsoft.
This new feature, which is rolling during June and July 2024, brings the following capabilities and benefits.
Stay Informed: The ‘Catch up’ tab provides a centralized place for updates on important meetings and documents.
Action-Oriented insights: Each update comes with a suggested prompt, enabling users to delve into details and take immediate action.
Seamless Integration: Accessible directly within Microsoft 365 and Teams, enhancing productivity without switching contexts.
This new feature should make it easier for users to stay on top of tasks and collaborations with others, making it another valuable addition for Copilot for Microsoft 365 and Teams users.
Availability of Catch up
The rollout begins late June 2024 and is expected to complete by late July 2024. Users will need a Copilot for Microsoft 365 license to access this feature
Cisco’s annual event, Cisco Live 2024, has seen a huge number of new AI-powered innovations and investments from a Cisco as they took to the stage in Las Vegas. This year the focus has been about powering the AI transformation and has been particularly impactful with the introduction and expansion of AI-enriched solutions across networking, security, and observability domains.
Here’s my take aways from the event based on snipits I watched and blogs from Cisco I’ve read over night on how these advancements are set to further transform the tech industry across almost almost every vertical.
Digital Resilience Through AI
Cisco talked about how their AI-powered innovations which are heavily focussed on the platform that drives transformation (the network and connectivity) are designed to enhance digital resilience, combining the power of the network with industry-leading security and observability. This integration simplifies adoption and provides comprehensive visibility across the digital landscape.
$1 Billion AI Investment Fund
Cisco annouced a new Global AI Investment Fund in a bold move to foster industry innovation and customer readiness and likely help them fund and invest into future aquisitions which is becoming common in the industry with start up innovation and backing. This strategic initiative supports Cisco’s vision of an AI-powered future, connecting and protecting organisations of all sizes through Cisco innovative networking and secure cloud technology platforms.
New Strategic Initiatives
Cisco’s collaboration with industry giants like NVIDIA, Splunk (who they aquired earlier this year) , and others, showcases its commitment to customer success and growth. Cisco referenced some of their largest clients including Steve Madden and McLaren F1 Racing that see Cisco continuing to play a vital role as a strategic ally in business and technology across their entire portfolio from network, security observability and collaboration.
New certifications to empower partners
Designed to prepare partners and ensure skills for the AI powered future, Cisco annouced new AI Fundamentals for their Partners including a new Certification in AI. Cisco plan to ensure they continue to equip partners and the workforce with the necessary skills to thrive in an AI-driven landscape which shows no sign on flowing down.
New innovations to their portfolio announced
Cisco has also announced new AI-powered features for their contact center solutions at Cisco Live 2024. These include.
New capabilities in Webex Contact Center will help organizations design and manage conversational self-service experiences. . This means businesses can automate their customer service to a greater extent, improving efficiency and customer satisfaction.
An AI Assistant is being provided for contact center agents. This assistant can help agents handle customer queries more effectively and efficiently, leading to improved customer service.
Cisco is also enabling the integration of third-party virtual agent solutions into their contact center offerings12. This allows businesses to leverage a wider range of technologies and services to enhance their customer service.
There is no AI without data and networking
With Cisco networking already the motorway for connectivity inside data centres, organisations IT and for connecting people, things and devices:
Nexus HyperFabric AI clusters. This is a “breakthrough” AI cluster solution developed in collaboration with NVIDIA and provides a single place to design, deploy, monitor, and assure AI pods and data center workloads. This means businesses can manage their AI workloads more efficiently and effectively.
Cisco Hypershield support for AMD Pensando DPUs and Intel IPUs,which Cisco say will enables enterprises to “realize an AI-driven, distributed security architecture” that seamlessly goes from the cloud to the data centers to the edge while still being highly performing and energy efficient.
Cisco will also combine the the power of the Splunk with their AppDynamics Application Performance Monitoring (APM) with the introduction of Splunk Log Observer for Cisco AppDynamics. This integration will enable users to drive faster troubleshooting across on-prem and hybrid environments.
Excitement overdrive
As a leading UK Cisco Partner, Cisco Live brought excitement to our teams and will give new innovation enablement for Cisco customers.
Cisco’s innovations will help us continue to help out customer build a more resilient, intelligent, and secure digital environment.
We’re thrilled to share incredible innovation and new AI-powered capabilities for our customers this week at Cisco Live… Cisco is uniquely positioned to revolutionize the way infrastructure and data connect and protect organizations of all sizes, and we are confident we are the right strategic partner for our customers in this era of AI.”
Chuck Robbins |Chair and CEO | Cisco.
For Cisco, it represents a step forward in leading the industry towards an inclusive AI-powered future. And for partners like Cisilion, it’s an opportunity to leverage these advancements to deliver cutting-edge solutions to our clients.
It’s not over yet.
Stay tuned for more updates from Cisco Live 2024, as we continue to explore the possibilities of AI and its impact on the world of technology.
This blog post captures Microsoft’s latest achievements, innovations and recognition in cybersecurity as reported by Forrester in their recent wave report on Extended Dedection and Response (XDR) plafforms. Here is have focussed on the latest developments and Microsoft’s move to leading in this report.
The ever-evolving landscape of cybersecurity, organisations face the challenge of defending against increasingly sophisticated cyberattacks. Based on the analysis performed by Forrester in their 2024 Wave report, Microsoft has yet again risen to the occasion, with them being placed at the far out leader in Forrester Wave: Extended Detection and Response (XDR) platforms – Q2, 2024, pushing them ahead of both Palo Alto and Crowdstrike in this recent report. They have been leaders in this space for over 4 years but this year pulled further ahead than ever before.
In the last year, 75% of security professionals witnessed an increase in attacks with 85% attributing this rise to bad actors using generative AI
Report By Security Magazine 2023
The Forrester report details how to protect against the constant and more spohisticated AI powered “intelligent attacks”, a Unified Approach to Cybersecurity is needed rather than a traditional add-on and multi-vendor approach. Forrester comment how Microsoft Defender XDR stands out with its unified visibility, investigation, and response capabilities. It integrates seamlessly across endpoints, IoT, OT, identities, email, collaboration tools, SaaS apps, cloud workloads, and data insights, providing end-to-end protection.
Generative A is the Game-Changer
Forrester say that the introduction of Microsoft Copilot for Security marks a significant milestone in Microsoft’s approach to XDR. This generative AI solution simplifies incident remediation, reverse engineers malware code, and empowers analysts with natural language processing to generate Kusto Query Language (KQL) queries.
Microsoft’s Automatic Attack Disruption – also powered by their latest AI and Threat Hunting services, has led to the development of automatic attack disruption features in Defender XDR. This technology can detect and disrupt ransomware and other advanced attacks within minutes, showcasing the power of AI in cybersecurity. The services work seemlessly toegther across their wider Azure and Microsoft 365 security portoflio making these a real multi-layered protect, detect and respond approach rather than multiple products stacked on top of each other.
The Future of Cyber Defense
Microsoft’s recognition by Forrester underscores its dedication to innovation and excellence in cybersecurity. As cyber threats continue to evolve, Microsoft’s XDR and unified security operations platforms will remain essential tools in the arsenal of cybersecurity professionals.
In Microsoft’s own blog post on the matter they state that “We believe Forrester’s recognition showcases that Microsoft Defender XDR is the broadest native XDR solution on the market and that our most recent additions of Microsoft Defender for Cloud data and Microsoft Purview Insider Risk Management data are critical to give the SOC access to end-to-end data. Its incident-level visibility, automatic attack disruption of advanced attacks, and accelerated detection and response now work across endpoints, Internet of Things (IoT), operational technology (OT), on-premises and cloud identities, email and collaboration tools, software as a service (SaaS) apps, cloud workloads, and data insights.”
“Microsoft is refining the most complete XDR offering in the market today, their dedication to innovation is demonstrated by its percentage of the R&D budget by revenue, which rivals the most innovative vendors in security.”
Forrester Wave Report: Q2 2024
Summary
Great to see Microsoft continue to innovate in this area, after Satya Nadella stated that they are “priotitising security above all else” in a recent report.
The recent report from Forrester does not of course mean that the other vendors in this report are no good. The familiar vendors such as Palo Alto, Crowdsrike continue to innovate in this space and the others are working hard to move up the quadrant.
Others to mention are Cisco who have moved into the Challengers Quadrant this year, following huge investments in thier Cisco Secure Cloud platform and their continued invenstment to bolster their security portfolio.
It is worth noting that XDR is just one of the security pillars reported on by Forrester and other leading analysts like Gartner.
Microsoft will be taking Copilot in Excel out of preview next month and are adding a bunch of new and needed features.
The Microsoft 365 Roadmap calls out a key feature (ID: 394275) which will allow users to receive more conversational answers to various Excel-related questions and prompts. This aims to provide less expert Excel users with step by step help on formulas, ability to do more things using natural language and also finally the ability to work on data sets that aren’t confined to being encapsulated in an excel table.
The aim: to emoower everyone to use Excel better whether beginners to more advanced users.
Copilot can assist users in completing tasks by providing helpful steps, including formulas to copy and use. It can also explain formula errors and offer corrected formulas along with additional guidance.
Here’s a breakdown of what can be done with this newer functionality coming to Copilot in Excel:
Understand your questions and requests in a more natural way, making it easier to get the help you need and how to perform what you need in excel
Be able to answer a broader range of Excel-related questions, not just specific tasks and will also be able to provide clear instructions, including relevant formulas.
Help with formula errors by explaining the issue and suggesting corrected formulas with additional guidance.
At Microsoft Build this week (May 2024) Microsoft set out their vision for the next stage of Copilot within Microsoft 365 with the announcement of Team Copilot. With the usual sizzle videos, blogs and presentations on this, the vision for the future of Copilot in Microsoft 365, whereby they see Team Copilot as a meeting moderator, group collaborator, or project manager – making it a “valuable team member” as Microsoft put it.
What is Team Copilot?
Team Copilot is the latest iteration of Copilot for Microsoft 365, designed to assist with tasks and activities across various aspects of team collaboration, projects, and meetings through AI support.
Microsoft say that Team Copilot expands Copilot for Microsoft 365 from a behind-the-scenes personal AI assistant to a valuable new team member, improving collaboration and project management. Team Copilot will act on behalf of a team, a department, or an entire company and you’re always in control – assigning tasks or responsibilities to Copilot so the whole team can be more productive, collaborative, and creative, together. Team Copilot will be available where you collaborate – in Teams, Loop, Planner, and more.
Microsoft showcases capabilities where Team Copilot can serve as a meeting moderator, group collaborator, or project manager, undertaking tasks such as:
Manage meeting agendas, meeting flow and also take notes in the Teams app;
Support employees in better performing their duties and solving problems through proactive notifications, suggested actions and guidance
Oversee project execution by assigning tasks, tracking deadlines, and informing team members of their required contributions.
Like Copilot for Microsoft 365 in the “personal assistant space”, The Team Copilot service will be tightly integrated across Microsoft’s core Office applications, such as Teams, Loop, and Planner.
The need for Adoption & Change Management has never been higher
We love the pace of innovation and change coming across the digital technology eco system. Services like Microsoft 365 have always have a rapid release and new feature cycle with literally hundreds of changes and improvements in development and rollout at any time.
Team Copilot – Image (c) Microsoft
In this rapidly evolving landscape of the AI powered workplace, the integration of Microsoft 365 and Copilot represents a significant leap forward. However, to truly harness the potential of these innovations, organisations need to ensure they have a robust and proven Adoption and Change Management (ACM) service in place. Training and coaching in line with this ACM, ensures that employees are not only aware of the new tools, their potential and how to use them, but also that they are coached and mentored to use them proficiently and to their full extent in order to release the value they offer.
This strategic approach mitigates resistance, fosters a culture of continuous learning, and aligns technological advancements with business objectives, thereby maximizing the return on investment.
Being on a Copilot journey ourselves in my organisation (Cisiilion), I see three paramount reasons why we invested in ACM for our Copilot deployment – these apply to almost all of the organisation we are working with today.
User Competency: Simply providing tools is not enough; employees need guidance to use them effectively. If you don’t have a dedicated ACM team in house, the importance of ensuring there is budget to use ACM services from your technology partner is critical to sccess and bridges the gap between access and ability, leading to increased productivity.
Cultural Integration: Tools like Microsoft Copilot are most effective when they become woven into the organisational fabric. Paying for professional ACM services (or leveraging your own in house team) facilitates this integration, ensuring that new technologies enhance, rather than disrupt, workflows.
Optimised Utilization: Without ACM, there is a risk of underutilization or incorrect use of sophisticated tools, which can negate the benefits. ACM services ensure that organizations extract maximum value from their investments.
In essence, simply dropping a license to a user (we did try that first), without support is akin to providing a car without any driving lessons or road to drive it on – it is the mastery and understanding fostered by ACM that truly puts an organisation in the driver’s seat of innovation and supports their employees in understanding, adopting and getting the best our using these technologies to improve the ways they work and get work done.
When will Teams Copilot be available?
Based on the information shared at Build, a preview version of Team Copilot will be available to Copilot for Microsoft 365 license holders before the end of the year.
You can read more from Microsoft on their official blog –> here <–
The day before Microsoft Build 2024, Microsoft unveiled the future of Windows and the PC with what they dubbed “Copilot+ PC”. The build conference (as expected) has unveiled a plethora of innovations aimed at developers and of course AI has at heart of everything.
One of the key pieces of innovation announced at Build and at the Copilot+PC launch was the new AI-powered ‘Recall’ feature which will be coming soon to Windows 11 and will be enabled on devices with the new Copilot+PC powered by the new SnapDragon Elite processors.
This new AI powered feature promises to revolutionise how we interact with our digital histories, but it also raises important questions about privacy.
What is Microsoft Recall?
Recall is designed to transform searchability and predictive search within Windows 11 by recording / snapshotting user activities on their device. It captures snapshots of your screen every five seconds, allowing you to search and retrieve past activities, including app usage, communications in live meetings, and websites visited – giving you (and it) the ability to rewind time to any point (subject to configuration) to help you find what you need or pick up from where you left off. Your snapshots are then locally stored and locally analysed on your PC.
Microsoft Recall – Image (c) Microsoft
Recall’s analysis allows you to search for content, including both images and text, using natural language. Nothing is shared with other users or used to train their AI models. Privacy, Microsoft say is key!
The Promise of Recall
The benefits of Recall are immense. Imagine being able to revisit any moment of your digital life (work or personal), retrieve information from a past meeting, or recall a website or document you reviewed yesterday, last week or last month. This could significantly boost productivity and ensure no detail is ever lost in the digital ether. To “recall” this information, you simple “describe how you remember” using natural language, and Recall will retrieve the moment you saw it. In Microsoft’s blog post around this, they use this example:
“Trying to remember the name of the Korean restaurant your friend Alice mentioned? Just ask Recall and it retrieves both text and visual matches for your search, automatically sorted by how closely the results match your search. Recall can even take you back to the exact location of the item you saw.”
Do we need Recall – what is wrong with search and history?
Recall does sound awesome and very clever – but are Microsoft is creating a solution for a problem that isn’t really there?
Microsoft said in the announcement “We set out to solve one of the most frustrating problems we encounter daily – finding something we know we have seen before on our PC. Today, we must remember what file folder it was stored in, what website it was on, or scroll through hundreds of emails trying to find it.”
Personally, I think search works pretty well on Windows 11 anyway and Edge has a great history, favourites and collections feature to help me find stuff I was browsing (they even work across devices). So why do we need recall?
Well…Recall will definately build on this make it much mich easier to find things and “go back in time”, essentially giving Windows 11 a “photographic memory,” as Microsoft explains it. The reason I think this will be a really awesome feature is less because I can never find something, but is more about the experience I want and am starting to expect from AI.
A webpage, image or document we are looking at doesnt paint the whole picture and with search these things are isolated. Recall brings this all together. Maybe I was researching a trip or a topic – with recall it can colate the whole story, bringing together context, images, notes, documents, searches, websites together.
Privacy Concerns
Recall’s powerful capability to record and store every action poses significant privacy concerns and social media has been rife with this (no such thing as bad press right). The thought of someone else accessing this data is unsettling, yet Microsoft assures us that the data remains fully encrypted, local, and linked to that user’s profile. It is not shared with anyone, accessible by anyone or used to train their Large Language Models or dor advertising purposes.
Of course, despite this, the potential for misuse cannot be ignored, especially if sensitive information like passwords or financial details appear on-screen so people I guess are rightfully concerned and since this is not actually “available” yet many of the concerns, assurances etc., are not yet “proven” either way.
The integration of Recall into Windows 11 by Microsoft is designed to keep user data secure and private. Personally and knowing how Microsoft always put the user in control of what is and is not enabled in Windows 11, I am personally not concerned, but understand why some might be initially.
Secondly, Recall works on-device and not across the cloud. This means, no data leaves the PC to Microsoft’s servers. Microsoft will not improve its large language models using this particularly sensitive data. Microsoft say that they will also not use the data for targeting advrtisments. Recall data isn’t available to other applications.
To mitigate these concerns, Microsoft has implemented several safeguards:
Recall will not capture InPrivate browsing or DRM-protected content.
Users can pause, stop, or delete captured content at any time
Users can exclude specific apps or websites from being recorded
Users can disable recall and not use it at all.
I also wanted to share directly from Microsoft’s post around this – their approach around privavcy and responsible AI
“Microsoft has been working to advance AI responsibly since 2017, when we first defined our AI principles and later operationalized our approach through our Responsible AI Standard. Privacy and security are principles as we develop and deploy AI systems. We work to help our customers use our AI products responsibly, sharing our learnings, and building trust-based partnerships. For more about our responsible AI efforts, the principles that guide us, and the tooling and capabilities we’ve created to assure that we develop AI technology responsibly, see Responsible AI.
Recall uses optical character recognition (OCR), local to the PC, to analyse snapshots and facilitate search. For more information about OCR, see Transparency note and use cases for OCR. For more information about privacy and security, see Privacy and security for Recall & screenray“.
The Future of Recall
As we move forward, the Recall feature will likely evolve, based on feedback from the Window Insider Community and MVPs. Microsoft will need to continually balance AI innovation with user trust, ensuring that privacy is not sacrificed for convenience and that users are given choice with regards features that record and track usage and interactions. The conversation around Recall is just beginning, and it will be fascinating to see how it shapes the future of digital interaction and privacy.
In conclusion, Microsoft’s Recall stands at the crossroads of technological advancement and privacy. It’s a powerful tool that promises huge benefits but also requires careful consideration and management of privacy concerns. As with any new technology, it will be up to both Microsoft and its users to navigate these waters responsibly.
Would love to hear your views on this? What do you think, excited for this new feature (on the new Copilot+PC hardware) or will you be turning it off or jumping OS!! 🙂
Last week, Cisco reported its Q3 fiscal results which beat market in terms of both top and bottom-line.
Cisco achieved this despite a continued decline in overall revenue, showing that like many of the US tech giants, Cisco have become leaner and more cost effective as an entity. It is also recognition of their shift to a software organisation (that also sells hardware).
As a Cisco partner, we understand why Cisco have attributed the majority of their sales revenue decline being due to their customers still deploying data centre and networking equipment purchased late last year due to shifting busienss priorities and re alignment over hybrid work practices. This is certainly something we have seen some still an overspill from the huge chip and stock shortages we saw in COVID-19…
Cisco remain confident that Q4 will see a turn around. Personally, we (Cisilion) have already seen a great Cisco Q3 personally and expect a great Cisco Q4 with some large networking and data centre refreshes.
Riding the AI Wave
Cisco are also making big step forward in the new AI powered world in two parts.
Aquisitions and Parnering
Firstly, Cisco have recently closed the $28 billion acquisition of security and observability software Splunk. Whilst not yet assimilated and incorporated into Cisco’s mainstream portfolio (this won’t likely happen until mid to late FY25) the aquisition will boost their cybersecurity and AI goals. With Splunk, Cisco is gaining a tool to better compete with their competition such as Palo Alto and Crowd Strike and ensures they remain relevant.
Cisco is also well-aware that in order to grow, they need to join forces and work with the other tech giants that dominate the cloud and modern workplace technologies. Their partnership with Microsoft in the modern work space and alignment with building more services for Azure as well as supporting their digitial market place for software and service sales will also boost their reach.
Last month, Cisco have announced a new partnership with NVIDIA to enable enterprises to quickly deploy and manage secure AI infrastructure with new hardware being announced.
As a Cisco and Microsoft Partner, it is great to see the partnership paying off, and our customers live the choice, flexibility and sustainability offerings possible through the deep integration of Cisco meeting room technology on Teams, their integration with Microsoft Sentinel and the work they have done with Cisco Webex Contact Centre which now offers one of the most feature rich and mature customer experience platforms on both Cisco Webex and for Microsoft Teams.
Through these partnerships and aquisitions, Cisco seemed well placed to help organisations build, power, support, and secure AI
Partnership is great for our customers and for us (Cisilion) as a partner.
The Network: Powering the AI Wave
In a recent interview and video we did to celebrate the opening of our new Customer Experience Centre in London, Chintan Patel (Cisco UK CTO) said that “there is no AI without the network“.
This statement, made by Cisco CTO, underscores the critical role that networks play in the functioning and advancement of AI.
Cisco and Cisilion talking AI with Cisco UK CTO
AI rely heavily on data – they need to ingest, process, and learn from vast amounts of information to function effectively. This data needs to be transported, often across great distances, and this is where the network comes in. Without a robust and reliable network, data cannot be moved efficiently, and AI systems cannot operate at their full potential.
Cisco, with its extensive experience in network provision, is uniquely positioned to provide the high-speed, reliable network infrastructure that AI systems require. Their networks are designed to handle the high data volumes and fast data speeds that AI applications demand.
AI is fuelled by the Data Centre.
The Data Centre is the heart of any AI operation. They house the servers that store and process the data AI systems use and are vital for any organisation or service provider building out training their own AI models.
Having been along time leader in the data centre space, offers state-of-the-art technology, from a a compute and networking stack that help organisations design and build through their partners, modern environments that can handle the intensive computational needs of AI, providing a stable and efficient environment for AI operations.
When we come back to partnership and alliance, some of the largest AI service providers, including Microsoft and Adobe use data centres powered by Cisco (amongst others) and rely on their network and data centre (Azure) to power their AI services like Copilot and Azure AI. Cisco’s advanced network solutions and data centres provide the necessary infrastructure for these companies to run their AI applications effectively.
As we see more organisations look to build their own large and small language models, Machine Learning and AI computational and generative AI, Cisco will be helping to power this AI revolution.
As such their technology infrastructure will plays a crucial role in enabling AI service providers to deliver innovative solutions that drive business growth and societal advancement.
I’m confident this will re innovate the infrastructure market across both businesses and service providers. In conclusion, Cisco’s statement that “there is no AI without the network” rings true. As AI continues to evolve and become more integrated into our daily lives, the role of network and data centre providers like Cisco will only become more critical.
Of course Cisco aren’t the only provider in this space, but I’m impressed with shift and direction Cisco are moving to stay relevant and partner with the other AI giants. As a Cisco partner this is great to see.
To read more about Cisco technology, data centre, observability and network, you can check out their pages below.
After unveiling the next generation of Windows and Windows hardware (the PC), Microsoft also launched (available to order today), the first of their flagship Copilot+ PCs – the new Surface Pro 11 and Surface Laptop 7 – both powered by the latest Qualcomm Snapdragon Elite and Snapdragon X Plus Chipsets.
Surface Pro and Surface Laptop start from £1049 and are available on pre-order today!
Key themes are improved environmentals (more than 72% recycled components), repairability, ARM (Qualcomm Snapdragon powered), upgraded screens and cameras.
New Surface Laptop
The latest Surface Laptop offers a modern design with ultra-thin bezels, a vibrant touchscreen, an AI-powered camera, superior audio quality, and a new haptic touchpad. This comes in both 13.8” or 15” screen options and are available in four different colours – Platinum, Black, Dune and Sapphire .
Surface Laptop 15″ version provides up to 22 hours of video playback, while the 13.8” version offers around 20 hours – a staggering increase over previous iterations of the device making them perfect for hybrid, remote work and education. These both deliver exceptional performance and cutting-edge AI features.
Microsoft say it is 86% faster than Surface Laptop 5 and can power up to three external 4K monitors. As a Copilot+PC it’s new NPU delivers a staggering 45 TOPS NPU unlocks new AI experiences and delivers industry-leading performance for seamless productivity. It includes a large variety of ports and features Wi-Fi 7 technology. .
This has been redesigned from the inside out and is sleeker than ever before. It also has a brand new PixelSense touchscreen display with razor-thin bezels and 120Hz refresh rate, HDR technology, Dolby Vision IQ™vii and Adaptive colour technology which adapts perfectly to light for indoor or outdoor use. This generation, while including super responsive multi-touch, does not support use of Surface Pen and neither will Surface Laptop moving forward.
New Surface Pro
The newest Surface Pro builds on what has always been great with Surface, providing a versatile 2-in-1 laptop device redesigned for increased speed and longer battery life and to enable groundbreaking AI capabilities.
Powered by Snapdragon® X Elite and Snapdragon X Plus processors, Microsoft say these deliver performance that is 90% faster than Surface Pro 9. They support up to three external 4K displays, with two USB 4 ports, and a new 13” display (with optional OLED with HDR technology). Surface Pro comes with Wi-Fi 7 and optional 5G to keep you connected where ever you are.
Camera’s get an upgrade too, with ultra-wide, quad-HD front-facing camera – the best Surface camera ever. This makes the new Windows 11 AI-powered Windows Studio Effects like Automatic Framing, keep you in focus, even as you move around your space. The upgraded 10MP Ultra HD rear-facing autofocus camera also supports 4K video.
The new innovative Surface Pro Flex Keyboard, usable both attached and detached, offers improved stability, integrated storage and charging for the Surface Slim Pen. It also has a quiet haptic touch pad. Microsoft say that Surface Slim Pen also gets better – ink flows which feels more natural with Zero Force inking, ultra-precise shading, 4,096 points of pressure sensitivity and a built-in haptic engine for a more natural writing experience… These are also backward compatible with previous Surface Pro models!
The Surface Pro incorporates a higher percentage of recycled materials compared to the Surface Pro 9, featuring 72% recycled content within its enclosure. It is also designed to be serviceable, with an increased number of replaceable components, such as the motherboard, battery, and cameras, among others..
It’s great to see Microsoft offering their customers more choice in this new realm of AI PCs with both Intel and Qualcomm options.
Today (20th May 2024), Microsoft CEO Satya Nadella unveiled a new category of PC that features the latest generative AI tools built directly into Windows and powered by the latest generation of AI computing hardware. Microsoft say this is “the most significant change to the Window platform in decades“.
Microsoft said this entirely new class of Windows PC is engineered to unleash the power of distributed AI in conjunction with the latest generation of AI-Powered chip sets from Qualcomm which bring new AI hardware which will power these new AI features which will be “part of” the Windows OS.
Microsoft call this new category ‘Copilot Plus’… which will see the creation of the latest, fastest, most AI-ready Windows PCs ever built. Copilot+ PCs represent a significant advancement in computing, offering powerful performance and pioneering AI capabilities. Equipped with Snapdragon® X Elite and Snapdragon X Plus processors, these PCs are engineered to provide peak processing efficiency and swift response times.
Copilot+ PCs can run AI workloads up to 20x faster and 100x more efficiently than traditional PCs.
Microsoft have also announced today, their first Copilot+ PCs, in both the new Surface Pro 11 and Surface Laptop 7 – both powered by these new AI Chipsets. They are also working with Acer, ASUS, Dell, HP, Lenovo, Samsung who will also be bringing their Copilot+ PCs to market.
Here’s the Sizzle Video.
Copilot+PC – Microsoft (c)
As Microsoft took to the stage in front of the world’s tech press, they said that they estimate more than fifty million “AI PCs” will be sold over the next 12 months, given the appetite for devices powered by ChatGPT-style technology.
“…more than 50 million AI PCs will be sold over the next 12 months”
Satya Nadella | Microsoft.
The Copilot+ PC is here
The concept of Copilot+ PC is not merely to offer a handful of AI features. Instead, it is about having a dedicated Neural Processing Unit (NPU) on a Copilot+ PC that continuously runs multiple language models in the background of Windows 11. These models will monitor all your activities on your PC to provide contextual information whenever you need to prompt Copilot effectively. Microsoft refers to this functionality as Recall, describing it as a “sensor for AI.”
Satya Nadella announcing the Copilot+PC
As suggested in the sizzle video above, this implies that a Copilot+ PC can retrieve a line from a document you write or reviewed days earlier, remind you of a commitment or action you made in an email last week, or monitor your web browsing to suggest frequently visited websites and services based on your current activity or “intent”. Whilst there are clear privacy concerns, Microsoft claims that Copilot+ becomes an AI superpower when fully operational and respects your privacy at all times – helping you to do more.
Constant monitoring will be at the heart of a Copilot+ PC, but Microsoft say that it’s substantial AI computing power can do much much more. For example, there will be many creative tools that leverage AI, ranging from Photoshop’s generative AI fill to Microsoft’s AI image generation, to AI video and voice effects in meetings. With a Copilot+ PC, these functions are executed locally on the device – saving time, reducing the need to rely in cloud services and reducing CPU workload and power consumption.
Microsoft have said that users will always be in control and will have the option to disable the always-on AI tracking and to be able to review and delete these AI snapshots individually.
To be classed as Copilot+ status, PCs must be able to deliver at least 40 Tera Operations Per Second (TOPS) of AI processing power from the Neural Processing Unit (NPU). This represents a significant increase from previous offerings, such as Intel’s Meteor Lake, which provided only 10 TOPS from the NPU.
Under the Hoodof a Copilot + PC
So, what is powering these new Copilot+ PCs? Despite Microsoft announcing the Surface Pro 10 and Surface Laptop 6 for business earlier this year, the new Copilot+ PCs are not powered Intel or AMD chips.
“Over the past year, we have seen an incredible pace of innovation of AI in the cloud with Copilot allowing us to do things that we never dreamed possible…..
Now, we begin a new chapter with AI innovation on the device…..
We have completely reimagined the entirety of the PC, from silicon to the operating system, the application layer to the cloud, with AI at the center, marking the most significant change to the Window platform in decades”
Microsoft (May 2024)
Instead, the initial series exclusively features the Snapdragon X Elite or Snapdragon X Plus chips, each boasting more than 40 TOPS of AI power. According to Qualcomm, these chips provide over four times the AI power of their competitors‘ chips and have more than enough power to run the latest AI infused games.
The Copilot+PC also include the dedicated button to prompt the Copilot AI assistant at any time.
Security is also AI Powered
Microsoft focussed heavily on Security. As with the current ARM powered devices such as the Surface Pro X and Surface Pro 9 5G, every Copilot+ PC comes secured out of the box.
The Microsoft Pluton Security processor (which goes way beyond TPM) is activated by default on all Copilot+ PCs, and they are introducing several new features, updates, and defaults in Windows 11 24H2 that will simplify, yet enhance user security. Additionally, Microsoft are integrated additional personalised privacy controls to safeguard personal and sensitive data.
Microsoft’s vision is to ensure this new AI standards for PCs will enable the next generation of AI development which is timely given their annual Build Conference runs this week in which they will be driving new development capability to develops eager to ride the AI gravy train for Windows system and application development.
As the primary investor in OpenAI, the creators of ChatGPT, Microsoft also confirmed that the newly announced GPT-4o model, which powers the chatbot, will also be integrated into Copilot+ PCs “soon”. GPT-4o is currently available in preview in Azure AI.
Just ahead of Microsoft Build, the Azure team have announced the availability of GPT-4o, OpenAI’s latest flagship model on Azure AI. This innovative multimodal model combines text, vision, and audio capabilities, establishing a new benchmark for generative and conversational AI experiences. GPT-4o is now available in the Azure OpenAI Service for preview, with support for text and image inputs.
This is a preview for testing now
What does GPT-4o Bring?
GPT-4o represents a paradigm shift in the interaction of AI models with multimodal inputs. It integrates text, images, and audio to deliver a more immersive and engaging user experience.
What does the “preview” include?
Currently in preview, Azure OpenAI Service customers will be able to test GPT-4o’s broad capabilities via a preview playground in Azure OpenAI Studio. This initial version emphasizes text and visual inputs, offering a preview of the model’s possibilities and setting the stage for additional functionalities, including audio and video.
The preview is free to try but has limitations around usage and location availability.
Designed for rapidity and efficiency, GPT-4o’s sophisticated processing of complex inquiries with fewer resources has the potential to offer both cost efficiency and enhanced performance.
Note: At time of writing, this is preview is available in two US regions only West US3 and East US.
What about GPT-4o in Microsoft Copilot?
We don’t know yet, but we do know that there will exciting updates around the rest of the Microsoft AI stack this week. Microsoft has an agressive and innovation fuelled roadmap for Microsoft 365 Copilot so as Microsoft continues to update and integrate OpenAI’s latest models into Copilot – I’m looking forward to hearing more this week.
What else is coming?
This week is Microsoft Build 2024 in Seattle and online. I expect this to be (pretty much) all about Copilot, and AI so expect to hear more about GPT-4o and other Azure AI updates.
Further Reading
You can read more about GOT-4o at the official OpenAI Blog which is < here >.
Next week is Microsoft Build, and the day before (that’s Monday 20th May), Microsoft is set to host a significant event in-person in Seattle about the the future and of Windows, Surface and Copilot.
The event (which is not being live streamed unfortunatley) takes place at 17:00 UK Time (10:00am Pacific Time) and will showcase (I hope filled with the famous Microsoft sizzle videos) the next wave of innovation for Surface, Windows and Copilot powered by new AI powered chipsets…
As usual Microsoft has not disclosed specific details about what is being announced, but there have been many “suggestive” leaks, predications and teases about what is coming. What we do know is that this will be a big and “special” announcement.
This year, Microsoft have already launched the first generation of new AI PC with the release of the Surface Pro 10 and The Surface Laptop 6 which were built on the new Intel AI Boost technology – which you can read more about here.
So what is being announced?
We know this is a pretty big annoucement and we do know that this is the year of AI and the year of the AI PC, so we can expect some pretty exciting annoucements. Despite the various leaks, we wont know until monday what is actually coming, but we do know that Microsoft’s previous product updates were only around the Intel based devices and their ARM powered devices haven’t yet received an update.
Windows Insiders will be well aware of the all the AI innovating coming to the next generation of Windows 11 so we can expect some new AI wow to be announced for Windows 11 as Microsoft gear up for the 24H2 update coming later this year.
Next Generation of Windows and Surface (and Copilot)
Given the new Qualcomm chipsets such as the Snapdragon Elite X, it would make sense for this to feature in the announcements. These new chipsets (which I discussed here) provide huge NPU capabilities which are needed to process AI workloads efficiently without sloooooooowing down the device so it will be exciting to see if these feature in the future of Surface and Windows!
Will Copilot work “locally/Offline?
What? Well today, all the AI and Copilot experiences we have seen with Windows 11 (and Microsoft 365 Copilot) take place in the cloud, but I also wonder if Microsoft will discuss their plans and advancements around local/on-device Generative AI experiences. With the newer AI Boost PCs from Intel, what is now available with Qualcomm and what Microsoft have in their arsenal with Copilot and OpenAI, it will be interesting to see what Microsoft can tell us about how they could de-couple the AI experiences, providing the ability to run local LLMs “on chip”. This of course is as much about the software (Windows OS) as it is the hardware that powers it.
What about Windows 365?
I hope so – since Windows 365 is very much part of the Windows story and I’m hoping we will hear some updates about what is coming to Windows 365. We have seen huge performance and boot time increases this year, new innovation with Windows 365 Boot and Windows 365 Switch (i have covered this in another blog) so be great to see what is next for Windows 365. There were also many things annouced over the past 12 months such as offline mode that haven’t yet made it to market – could this be finally coming?
