6 new countries added to Microsoft Cloud Calling Plans

Microsoft made a big announcement today as it announced an additional 6 countries that it is adding to its coverage of Microsoft provided calling plans which will be available from the 1st October 2020.

This is big news seeing Microsoft has not added a country since May 2018 so adding 6 countries is a big deal!

What countries are being added?

  • Austria
  • Denmark
  • Italy
  • Portugal
  • Sweden
  • Switzerland

The addition of these 6 countries in to the already available list of countries that support the Calling Plans Microsoft increases the total number of counties to 16, with the total list now being

  • Austria
  • Australia (via local telco)
  • Belgium
  • Canada
  • Denmark
  • France
  • Germany
  • Ireland
  • Italy
  • Japan (via local telco)
  • Netherlands
  • Portugal
  • Puerto Rico
  • Spain
  • Sweden
  • Switzerland
  • United Kingdom
  • United States

Microsoft is adding the following countries to its list of countries in which customers can consume callimg plans directly from Microsoft or their license/CSP partners.

Direct Routing is also an option for customers wishing to keep their own SBCs, their own SIP provider/carriers or where callings plans are not available is specific counties.

Official notice on the Microsoft 365 Public roadmap



It seems Microsoft’s plans to include Calling minutes in E5 have now been cancelled.

A few weeks ago we hear that Microsoft were going to include 120mins calling minutes within many of their ‘E5’ subscriptions (see previous post).

Thanks to Will for spotting and letting me know on my blog the official post by Microsoft has now been updated, which states that “The Enterprise Voice and E5 and A5 with Calling Minutes launch has been canceled.”

Hold on… What?

Yep you heard right, and if you check out the updated version of the Microsoft release you’ll see that they go on to say:
We will not be launching Enterprise Voice Plan 1 and 2 and the accompanying inclusion of domestic calling minutes in the E5 and A5 plans, as was previously planned for August 1, 2020. The launch has been placed on hold indefinitely.”

I personally think this is a really wierd move.. I’m sure there more that we haven’t been told yet, but so many of our customers were excited by this announcement and had started to make plans to accelerate their move to Microsoft Cloud Calling now that minutes were going to be included..

As soon as I hear any more I’ll update you all. In the mean time what’s your thoughts on this…? Were you looking at advancing your Microsoft Cloud Calling due to this announcement.?