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Microsoft announces first party Contact Centre Solution within “Dynamics 365 Customer Service”
Read more: Microsoft announces first party Contact Centre Solution within “Dynamics 365 Customer Service”Today at Ignite, Microsoft has announced “voice channel for Dynamics 365 Customer Service”. This basically means that “Dynamics 365 Customer Service” is expanding to become a first party Contact Centre…
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Microsoft “Forms Pro” becomes “Customer Voice”
Read more: Microsoft “Forms Pro” becomes “Customer Voice”#Dynamics365 Customer Voice is more than just a name change for Forms Pro, it’s a new product which will replace Forms Pro….
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Microsoft announces “Cloud for Healthcare” at #MSBuild2020
Read more: Microsoft announces “Cloud for Healthcare” at #MSBuild2020Microsoft announces “Cloud for Healthcare” at #MSBuild2020 #CloudforHealthcare


