At Microsoft Ignite 2024, Microsoft announced Windows 365 Link to address the need to provide zero touch, secure, lightweight “thin client” device capable of running critical Windows workloads in the Cloud while enhancing security and flexibility,
Windows 365 Link represents the first move by Microsoft into the hardware space with a dedicated new class of devices purpose-built to connect securely to Windows 365 in seconds.
Yes, essentially a Thin Client device yes, Windows 365 Link, offers a simple, secure, purpose-built device for Windows 365, which will instantly book (using Windows 365 on a dedicated Windows 11 (light) device which boots instantly to the Windows 365 desktop.
The device is tuned and built to to provide responsive, high-fidelity experiences and will be available from April 2025 for around $349 RRP.
Windows 365 Link device is a compact, fanless and lightweight device. When powered up it boots in seconds, and provides modern power management including instant wake and localised processing for high-fidelity experiences, such as Microsoft Teams meetings and Webex by Cisco, helping users make the most of productive time.
Design and Build.
The device is built with 90% post-consumer recycled aluminum alloy in its top shield, 100% pre-consumer recycled aluminum alloy in its bottom plate, and its motherboard contains 100% recycled copper and 96% recycled tin solder. It also has 100% paper-based packaging, is ENERGY STAR®-certified device, with super low energy consumption.
Windows 365 Link has a fanless design, with the ability to boot quickly and wake instantly from sleep, according to the company.
There’s no local data storage, and no admin privileges for users. The device supports dual 4K monitors, with four USB ports, an audio port, an Ethernet port, Wi-Fi 6E, and Bluetooth 5.3.and supports any Windows certified wired and wireless peripherals including webcams.,
Windows 365 Link is designed to be long-lasting with no moving parts, not even a fan—hence reducing the need for frequent replacements.
Secure By Design
Windows 365 Link is secure by design. The device stores no local, runs no local apps and has no local admin access. All corporate data will stay protected within the Microsoft Cloud under the Windows Cloud PC environment. The devices also ship with security baseline policies enabled by default and security features cannot be turned off or disabled.
Firmware and device updates are managed by Microsoft and the devices cannot be side-loaded or bypassed since they leverage the same secure by design principlans protecting Microsoft first devices like Surface.
Windows 365 Link supports DCFI, password less authentication using Microsoft Entra ID and the Microsoft Authenticator app or USB security keys.
Windows 365 Link Management
The device is managed via Intune ensuring a coherent and consistent management for IT. Windows 365 Link is designed to be long-lasting and can be remotely deployed and factory reset remotely in minutes, making it easy to reuse, secure and scalable.
The devices default to having a name starting with WCPC (for Windows CPC), and you can easily find them by looking for devices where the SKU family is WCPC. Windows 365 Link also automatically stays up to date: it downloads updates in the background and will apply them overnight when the device is not in use.
Using Cloud PCs, like Windows 365, could be a strategic move as you plan and migrate from Windows 10 to Windows 11 (which you need to do by October 14th, 2025, if you want to avoid paying for Extended Support Updates (ESU).
Here I discuss a use of Windows 365 as a way to delay the migration to Windows 11, whilst also. Enhancing the migration readienaa, testing and user experience in the Shift to Windows 11 as well as, of course the other benefits that Cloud technology can bring to businesses of all sizes, geographies and sectors.
Why Windows 365?
Windows 365 is a cloud-based service that brings the power and security of a Windows operating system to any device including mobile devices and some modern smart TVs.
Windows 365 streams a full (dedicated) Windows desktop from the cloud, providing highest levels of security, application compatibility and bandwidth optimisation.
It allows users to access their desktop and personalised settings, apps, and data from anywhere with an internet connection and without the need for VPN (though access over VPN or secure remote access is supported).
Image (c) Microsoft
This flexibility makes it an alternative choice for using legacy or older hardware. It is also ideal for bring your own device scenarios and contractors.
Additionally, it supports testing and dual running different operating systems. Benefits around flexibility and accessibility are huge for both users and IT.
Flexibility and Accessibility
Device Independence: Windows 365 lets users access your Windows environment from any device. This includes a PC, tablet, smartphone, and even some smart TVs. This means helps support you can continue using older hardware while still benefiting from the latest Windows 11 features. BYOPC (Bring Your Own PC) is also a key use case.
SecureRemote Work Enablement: Windows 365, helps support hybrid and remote work models. Employees can access their Cloud PCs from anywhere, ensuring productivity and continuity and secure remote access which levergage key Microsoft zero trust security principles include password less, MFA and risk based conditional access.
Management is also super simple with Cloud PC with everything managed from Intune. This includes.
Simplified Management and deployment.
Centralised Management: Windows 365 integrates with Microsoft’s Endpoint Management service (Intune). IT administrators can manage all devices and Cloud PCs from a single console. This simplifies updates, security policies, and compliance management. Cloud PCs can also leverage update technologies such as Windows AutoPatch. For more complex deployments or mixed AVD, Citrix and Windows365 you can also use third party tools such as Nerdio.
Fast Onboarding: Employees (new and existing) can be onboarded quickly by provisioning Cloud PCs within minutes. This reduces the time and effort needed to set up new devices. They can also be accessed across multiple devices for maximum flexibility and agility…
Seamless OS Switching – Windows 365 includes Windows 365 Switch. This feature allows users to easily switch between a local PC and a Cloud PC. Users can be assigned multiple Cloud PCs, for example Windows 10 and Windows 11. This setup is great for testing and learning a new OS like Windows 11.
As you’d imagine, Security is paramount and there’s no shortage of enhanced security for Cloud PCs.
Enhanced Security
Built-in Security Features: Windows 365 includes advanced security features like multi-factor authentication, conditional access, password-less authentication and advanced data encryption. These features help protect sensitive information and reduce the risk of security breaches.
Always Up to Date: Cloud PCs are automatically updated with the latest security patches and updates. This ensures that your systems are always protected against the latest threats. Cloud PCs also support full cloud management technologies include Auto Pilot and Windows Auto Patch.
What about pricing… after all, Cloud PCs require a license subscription to use with pricing for Windows 365 varying based on the specification of the Cloud PC needed.
Costs efficiencies and advoidance
Reduced Hardware Costs: Leverage Windows 365 can help can extend the life of existing hardware (for example hardware that cannot run Windows 11) and reduce the need for frequent hardware upgrades since they can be upgraded with just a change of license key!
Frontline worker efficiencies. Windows 365 Frontline provides the same feature stack and benefits of Windows 365 with the added flexibility to provide Cloud PCs for up to three users with the purchase of a single Windows 365 license, making it ideal for frontline and shift workers as well as seasonal staff.
Scalable and Upgradable: Windows 365 offers flexible subscription plans. These plans can be scaled up or down based on your organization’s needs. This enables businesses to manage costs more effectively. You can choose the right sized Cloud PC for the right task and the right user.
Device Management: Since there is no physical device to manage, management of devices is available remotely around the globe with employee devices being able to be provisioned, updated and recovered 100% remotely.
Support for Windows 10 Extended Security updates are also included with the Windows 365 license which not only helps extend the life of older (but perfectly working devices) and is also great to sustainability!
Smooth Migration: Migrating to Windows 365 can be straightforward. Tools and support are available. They help transfer user profiles, documents, and settings seamlessly.
Conclusion
Windows 365 can not only be a physical device alternative for any organisation, but also be used to help ensure a smooth transition from Windows 10 to Windows 11. Windows 365 can help organisations maintain productivity. It enhances security and breathes more life into legacy or older hardware.
It also supports Windows 10 Operating Systems, with Windows 10 Extended Security Updates included at no additional cost helping to extend the life of older devices that can’t run Windows 11 for up to another three years!
Windows 365 should soon be getting new features that will see it more tightly integrated into the Windows 11 OS.
Windows 365 App
First, there is now a native Windows 365 app. This will allow Windows 11 users to power up a Cloud PC from the Task Bar or Start menu without having to head into a browser.
Microsoft Windows and Surface VP, Panos Panay, described these new features at Ignite 2022, as “just the beginning of our Windows and Microsoft cloud integration.” These changes could signal a new direction for Windows, as Microsoft looks to continue to blend Windows 365 and Windows 11 together in the future. This is available for Windows 10 and Windows 11 today and is coming soon to iOS, Android and macOS.
You can see the Windows 365 app experience on Windows 10 below.
Windows 365 Boot
When released later this year, Windows 365 Boot will enable Windows 11 devices to log directly into a Cloud PC instance at startup instead of using the local install of Windows 11.
But why would you want to do this? Well, it is designed for devices that are shared between multiple people or for organisations that allow (or want to allow) their employees to bring their own devices to work (BYOD). This is also good for contractors and temporary staff since it ensures they have a corporate desktop experience and access to all the apps the services without IT having to install VPN software or enroll the devices into their organisations’
“Windows 365 Boot will allow different users to log in directly to their own personal and secure Windows 365 Cloud PC with their credentials”
Wangui McKelvey | General Manager | Windows 365
Windows 365 Switch
….. the name I’m not a fan of, however we will see much deeper integration between Windows 11 and Windows 365 at the OS level. As the name implies, this level of deep integration will allow Windows 365 users seamlessly switch between their local desktop and that of the Cloud PC directly from the Task View (virtual desktops) feature of Windows 11.
Windows 365 Switch | Image (c) Microsoft
In case you are not familiar with “desktops” in Windows 11, then using the task view control in the Windows 11 taskbar allows users to create customise and move between desktops. This update will introduce a new option, which will allow users to quickly switch from the local desktop environment to their Cloud PC directly from the taskbar. Users will even be able to see a preview of what’s running on it. This will work both ways too – meaning when users open task view from the Cloud PC, they will also be able to quickly hop back onto the local device.
Windows 365 Offline Mode
Finally, Microsoft is working on a Windows 365 offline feature, which will enable users to continue to work locally when they do not have an internet connectivity to access their Cloud PC. This will work like a cached mode essentially and will resync automatically resync with the Windows 365 service without data loss when connectivity is restored ensuring that the user experience is consistent and un-interrupted.
Windows 365 has just celebrated its first birthday – but what is it and why is Microsoft betting big on Windows 365 to help improve the employee experience, tighten security, and provide better agility for employees?
Businesses globally are once again being hit head on with challenges unrivalled in recent business history. Employee churn-rates are at record levels presenting unique business challenges, whilst the continuing shift in the workforce from centralised offices to home working has increased the number of “work locations” exponentially. Combined with the on-going global supply chain shortages, and logistical difficulties in procuring, preparing, and shipping new devices to employees makes onboarding new employees more challenging than ever. The continuing need to provide employees with a secure, professional, corporate desktop environment is pressuring IT to make decisions that can impact process, security, governance and above all employee satisfaction.
Microsoft are betting big with Windows 365, since it can help organisations significantly reduce the time it takes to provide new employees with access to their corporate desktop environment from days or weeks to minutes without compromising security. What’s more, unlike traditional on-premises Virtual Desktop Infrastructure (VDI) environments, Windows 365 (which is a new category of cloud computing, known as Cloud PC, simplifies the entire provisioning process and user experience.
In conjunction with the Enterprise Security Group, Microsoft recently carried out a TEI study which found that by leveraging Windows 365 Cloud PC, organisations can significantly lower the cost of providing access to an organisation’s end user computing environment whilst improving security and employee satisfaction. The ESG report also revealed that Windows 365 can provide a “typical organisation” with an overall annual benefit of up $7,271 per user for small businesses and up to $6,765 per user for companies with over 1,000 employees.
What is Windows 365?
In short, Windows 365 unlocks a new category of hybrid personal computing, called “Cloud PC” that delivers Windows from the cloud. It aims to provide a hybrid approach to providing client computing by utilising a cloud service that is not tied to any specific hardware.
Image (c) Microsoft
Windows 365 combines the power and security of Windows 10 or Windows 11 with the scalability and versatility of cloud to provide a personal, reliable, and familiar work/desktop environment on any supported physical device. If want to see it in action, you can head over to Microsoft’s YouTube video here.
Similar in concept, but different to VDI technology, Cloud PCs are one of the newest Microsoft cloud solutions to come to market. Cloud PCs are optimised for business and user agility, are highly secure, persistent to the user and are billed on a per-user, per-month model that simplifies the cost and infrastructure complexity of client computing environments and on-premises VDI solutions.
The report by ESG validated that Windows 365 provides capabilities that address nine of the ten business challenges identified by IT leaders.
Source: ESG Complete Survey Results, End-user Computing Trends, February 2022.
SIMPLE, COST EFFECTIVE, POWERFUL, SECURE – Windows 365 works by giving each user a dedicated Cloud PC (of a chosen specification) that runs their own individual Windows 10 or Windows 11 desktop environment while providing an extremely simple-to-manage ecosystem all managed via Microsoft’s Endpoint Manager toolset which is used to manage the rest of the physical desktop or laptop estate. For users, this means they can bring their existing device and instantly be presented with a familiar and powerful end-user computing experience either while they “wait” for their replacement or physical device or instead of waiting for IT to procure, provision, and image a new corporate device. In turn the ESG report finds that Cloud PC technology provides an effective solution for organisations of any size and sector, which are working to meet the complex needs of a hybrid or remote workforce.
Benefits of Windows 365 Cloud PC
Cost Predictability
The ESG report, concludes that Windows 365 delivers a combination of lowered costs, eliminated costs, and a predictable fixed cost model which can provides significant financial benefit in several areas.
Lower costs: Shifting to Windows 365 lowers and eliminates costs in several areas, including VDI licensing, server operating systems, remote desktop licensing, storage, management, power and cooling, license management, VDI management, procurement, and end-of-life costs.
Fixed-price model: Windows 365 Cloud PC pricing is based on a simple per-user, per-month model which that allows organisations to match computing and storage needs to individual user requirements. There is value in being able to project costs in business. Most VDI pricing models are based on consumption, which, while this may initially seem like an advantage, most organisation often find that their monthly charges extend far beyond projections when usage spikes unexpectedly.
Ability to cross-charge services: Organisations that charge internal or external business groups fees for licenses, hardware, or services will find that the Windows 365 predictable cost model makes it much easier to allocate specific costs in a granular and predictable way, especially when compared to the capital-intensive purchases needed to facilitate on-premises VDI or DaaS.
Business and User Agility
With employee churn-rates are at record levels, continuing delays in supply chains and with more employees, contractors and temporary staff being permanently remote, getting new employees up and running as quickly as possible is a big challenge. Windows 365 allows companies to provide highly secure Cloud PCs running Windows 11 on their device within minutes verses hours, days, or weeks.
Time to employee enablement: The time from when a new employee, temporary worker, or contractor is hired to when they are fully onboarded with their corporate device often takes time, leads to the employee getting a second-hand device, or means it delays their onboarding time. Leveraging Cloud PC technology can, however, means that organisations can now provide new starters with a new Windows desktop is under an hour, allowing them to security access their work environment from any supported device that the new worker wishes to use, even if it is only a temporary situation.
Enablement of temporary/seasonal workers – The cost in both money and time to empower short-term workers with a company work environment is often high, and either inhibits an organisation’s willingness to employ temporary works or worse, means they are forced to compromise on security due to the time to procure and provision a device. With Windows 365, temporary workers can quickly be provisioned so they have immediate access to the corporate environment while safe in the knowledge that all intellectual property stays secured within the corporate environment, and that the Cloud PC can be immediately removed at the end of the contract period.
Efficient IT Management – When compared to the effort required in procuring, preparing, and delivering laptops to users or even configuring and deploying virtual desktops with traditional VDI platforms, deployment of Cloud PC technology like Windows 365 can result in a 46% reduction in IT effort.
Ability to use any device – Windows 365 allows IT to provide workers with a highly secure, Windows 11 desktop on any supported device even though the host device may not be capable of natively running the OS. This is also great for “Bring Your Own Device” (BYOD) scenarios for employees who may just be starting or have shifted to working from home or short-term workers such as interns, contractors, and consultants.
Increased ability to react quicky to seasonal demand – The ability to get a secure, corporate desktop to users quickly is one of the barriers to rapid enablement. Windows 365 Cloud PCs empower businesses to immediately create and decommission desktops to react to opportunities that might be ignored in other DaaS or VDI environments.
Equality with the employees – The mindset of the workforce has changed from “May I have a job?” to an attitude of “What are you willing to do to keep me as an employee?”. Treating all employees as equals and providing them with a premium, professional-grade work environment is two of the key criteria for ensuring employee satisfaction. With Windows 365, employees can access a highly secure, personalized Windows 11 work experience through their Cloud PC, regardless of location or available device.
Merger and acquisition (M&A) scenarios – Mergers and acquisition events take months, even years, to align the separate work environments that result in an M&A to the same access and security postures. This limits potential cooperation between the entities and delays the full realization of value for the event. The ability to rapidly assimilate the new entities to the existing EUC solution accelerates the time to value and reduces the cost and risk of running parallel environments. The time to combine these two work environments into one can be significantly reduced by using Windows 365 Cloud PC.
Improved Security Posture
Employees and contractors today are working outside conventional environments and often on hardware that was never intended to be on corporate networks. The result is an increased risk of security breaches and data loss and, in many cases, missed business opportunities. ESG has found that organizations that adopt Windows 365 can help enhance their security posture in the following areas.
Inclusive, Secure, yet Flexible remote work – Cloud PCs can enable a hybrid workforce in a highly secure manner, even if those workers sometimes or always do their work on devices that aren’t expected to have direct access to corporate networks. Windows 365 Cloud PCs offer a layer of isolation that provides strong protection for the work environment and helps prevent data leakage or loss, with configurable options for how the Cloud PC interact with available physical device.
Business continuity and governance – As we know, COVID-19 forced almost every business to suddenly rethink, re-shift and re-prioritise their approach to remote work in a matter of days – doing all they could to get devices, repurpose old kit, leverage employee’s personal devices and ramp up VDI deployments, VPN and remote access tech to enable their people to work, often at the expense of usability, security and governance. As the future of this now unfolds into the hybrid workplace we see before us, technology like Windows 365 becomes a viable BC/DR solution. In short, Windows 365 could now be a vital cornerstone of a business continuity strategy and one that minimises disruption, maintains security and governance and provides a smooth transition for users.
Immediate on-boarding and offboarding of employees/contractors – The cost of PC recovery in the event of an offboarded employee or contractor is high and can take weeks in today’s expanded work environment. Interestingly, IBM estimates that 44% of breach events are caused intentionally by disgruntled employees who have been terminated but still have access to company hardware and resources. One of the benefits of Windows 365 is that as well as near instant provisioning, it also allows for the immediate removal of access to the Cloud PC along with all company data.
Protection of company data – the FBI estimate that 1 in 10 laptop devices will be lost or stolen during their lifetime, with the risk and financial exposure per event estimated to be between £25,000 and £45,000. Since Windows 365 Cloud PC devices store no data on the host device, a lost or stolen Cloud PC can be limited to the cost of the hardware and can be instantly accessed on another device, meaning no loss of productivity and no risk or loss or theft or corporate data.
What’s your experience of Windows 365?
As always, I’d love to hear your experiences, thoughts, and feedback on this – please leave a comment in the boxes below.
Windows365 is a new service that will let users access their corporate ‘cloud’ PC from anywhere by streaming a version of Windows 10 (or Windows 11 when released) in a web browser. At initial launch, (2nd August 2021), organisations have two edition options – Windows 365 Business and Windows 365 Enterprise – with multiple Cloud PC configurations in each edition based on performance needs.
Designed for the disparate and agile workforce
Windows 365 allows organisations to equip distributed workforces, temporary and seasonal employees, contractors, and employees who have a need for specialised workloads in a flexible and highly secure manner – regardless of their location or device. Windows 365 will allow organisations to add and remove users with secure managed Cloud PCs according to the changing needs of the business and of the individual user, allowing them to scale for busy periods without the logistical challenges of issuing new hardware. Cloud PCs can be scoped, and scales based on the specification/power that best meets the user need and is paid for on a simple per user per month price.
Built on Azure Virtual Desktop – runs on anything
Windows 365 is built on Azure Virtual Desktop but simplifies the virtualization experience and licensing. Organisations that require greater customization and flexibility can of course still opt for Azure Virtual Desktop to modernize their VDI (Virtual Desktop Infrastructure) in the cloud or use a combination of both.
Windows 365 offers a consistent Windows experience, across any device/operating system including Windows, Mac, Linux, iOS, or Android. It promises to support all your business apps such as Microsoft 365, Dynamics 365, Power Platform, line of business apps, and more as well as the Office 365 suite.
It provides an instant-on boot experience that enables users to stream all their personalized applications, tools, data, and settings from the cloud across any device and allow them to pick up right where they left off. The state of a user’s Cloud PC remains the same, even when they switch devices.
Windows 365 Device Support (July 2021)
Consistent Device Management
Microsoft Endpoint Manager is used to procure, deploy, and manage Cloud PCs for their organisation, since Windows 365 is consistent with how they manage physical devices with Microsoft End Point Manager. Cloud PCs are managed alongside physical devices and can apply management and security policies to them in the same way as they do on physical devices. There is extensive monitoring too and IT can change on the fly the specification (processor, RAM, and disk) to adjust the performance of the Cloud PC to make sure the users are getting the best experience. There’s also built-in analytics and performance metrics to look at connection health across network to make sure the Cloud PC users can reach everything they need.
Build on Zero Trust Foundation
Windows 365 is built with a focus on a Zero Trust architecture. It stores information in the cloud, not on the device, and encryption is used everywhere as you’d expect with an Azure service. All managed disks running Cloud PCs are encrypted, stored data is encrypted at rest, and all network traffic to and from the Cloud PCs is also encrypted.
Licensing Information
Unlike other virtualisation services, Windows 365 is priced on a per-user price and are allocated via the Microsoft 365 admin centre portal in the same way as other Microsoft 365 E3/E5 licenses.
Windows 365 will initially come in two flavours – Business and Enterprise, and Microsoft will offer 12 different configurations for both the editions. The Cloud PCs can be configured with a single CPU, 2GB of RAM, and 64GB of storage at the low-end, all the way up to eight CPUs, 32GB of RAM, and 512GB of storage.
A full range of available configuration and example scenarios is available here.
Windows 365 will be officially available on August 2, 2021, and pricing will be announced on the same day, though rumours say we expect pricing to start from ~£25pupm