Windows 11’s annual feature update—version 25H2 (Build 26200.5074)—is now available in the Release Preview Channel. This signals that the update is nearly finalised and ready for broader deployment later this year.
If you are a Windows Insider on the “Release Preview Build”, this will be offered to you as an optional update.
Windows 11 25H2 – What’s New
This update is delivered as an enablement package (eKB), meaning that Windows 11 24H2 and 25H2 share the same servicing branch and feature set. This is a huge benefit to users and businesses, since it means it’s deployed and installed like an update with out the need for a full OS reinstall over the top.
The formal Windows 11 Build number jumps from 24H2’s 26100 series to 26200.5074 (or later), marking the official 25H2 release. Once installed, monthly servicing updates will continue seamlessly – following the standard Windows Update cadence
Feature Removals and Enterprise Controls
PowerShell 2.0 and the Windows Management Instrumentation command-line tool (WMIC) are removed in this update, aligning with Microsoft’s deprecation roadmap
IT admins on Enterprise and Education editions can now remove select preinstalled Microsoft Store apps via Group Policy or MDM CSP—streamlining bloat management across managed devices
Deployment Paths and Timing
Seeker Experience – Windows Insiders in the Release Preview Channel can opt into 25H2 via Settings → Windows Update → “Download and install”.
Commercial Channels – Available through Windows Update for Business (WUfB) and Windows Server Update Services (WSUS).
Azure Marketplace images go live later today, empowering large-scale testing and validation.
Fresh-install ISO files will be published next week on the Windows Insider ISO download pages.
Why 25H2 is good for IT Management
Predictable annual cadence lets you plan testing windows without chasing large-scale feature overhauls.
25H2 uses the same servicing branch as 24H2 which reduces validation overhead since it acts like a new feature rather than new build. This means new features arrive continuously instead of big bang releases.
New enhanced Group Policy controls for Store apps improve image standardisation and reduce endpoint clutter.
Early access via Windows Insider Release Preview gives IT departments a runway to validate compatibility, prove stability, tweak policies, and train end user support teams before general availability.
References and more reading
Preparing now of course will help ensure your organisation can move smoothly to Windows 11 25H2 when the public rollout begins around October time. Validate in your environment, document any custom policies, and align with your Windows Update for Business strategy to deliver a seamless upgrade experience. It is worth noting that
Microsoft consider a device a commercial device if it is not running the Windows 11 Home edition AND is being managed by an IT administrator (whether via Microsoft Endpoint Manager or other management solution) or has a volume license key or commercial ID or is joined to a domain.
1: What is a “Copilot+ PC” and how does it differ from a regular PC?
A Copilot+ PC is Microsoft’s new category of Windows 11 computers designed from the ground up to supercharge AI-driven experiences. In practical terms, a Copilot+ PC meets certain high-end specifications – minimum of 16GB of RAM, 256GB of storage, and a special processor with a Neural Processing Unit (NPU) capable of 40+ trillion operations per second (TOPS).
When you first bought a computer, you probably looked at the CPU and RAM specs, but not whether it had an NPU. That’s starting to change
This specification ensures the device can run advanced AI tasks locally, rather than always relying on the cloud. Microsoft introduced Copilot+ PCs as “the fastest, most intelligent Windows PCs ever” that are “purpose-built to unlock AI experiences” for users.
In essence, a Copilot+ PC is “lightning fast, responsive and built to be secure by design” but its real superpower is the built in onboard NPU, which is a dedicated AI engine in the device, enabling new Windows 11 features that previous generation devices can’t access. For example, Copilot+ PCs get exclusive AI capabilities in Windows, such as the new Recall feature that lets you search your PC in plain language and visually retrace your steps to find things you were working on. They also support “natural interaction” including voice-controlled Copilot and real-time image processing without bogging down the CPU. Think of how graphics cards (GPUs) transformed gaming and creative work years ago – NPUs on Copilot+ PCs are similarly ushering in a new era of AI-enhanced computing, from smarter personal assistants to on-the-fly content generation.
Another big difference is that Microsoft is adding features in Windows 11 that only Copilot+ PCs can use. With these devices, Windows can do things like run Cocreator to generate images from your sketches or remove photo backgrounds right on the device. The idea is that an AI-rich PC should actively “copilot” your tasks – helping summarize documents, suggest actions, or automate chores – in ways a typical PC cannot.
To qualify, manufacturers currently use top-tier chips like Qualcomm’s Snapdragon X Plus ad Elite or Intel’s Core Ultra series that include powerful NPUs In short, a Copilot+ PC is a new class of PC that’s faster and smarter than traditional models, blurring the line between your computer and an AI assistant by baking intelligence directly into the hardware and operating system.
#2: Microsoft just launched new Surface devices as Copilot+ PCs. Can you tell us about these and what makes them special?
Microsoft has recently expanded the Surface family with two all-new Copilot+ PC devices: the Surface Laptop (13-inch) and the Surface Pro (12-inch). These were announced as “the next chapter of Surface innovation” – ultra-thin, lightweight, yet powerful PCs that bring the Copilot+ experience to more people at more affordable price point than their bigger counterparts.
Surface Laptop, 13-inch: This is the thinnest and lightest Surface Laptop ever, designed for ultimate portability without sacrificing performance. It sports a 13-inch vibrant touchscreen with super-slim bezels for an immersive view. Under the hood, it’s powered by the new Snapdragon X Plus 8-core processor with a built-in NPU (45 TOPS), making it 50% faster than the previous Surface Laptop and faster than Apple’s MacBook Air M3. Surface Laptop 13″ also boasts the longest battery life of any Surface to date, with up to 23 hours video playback or 16 hours of web use on a single charge. It comes in a premium aluminum chassis and fresh colours including Ocean, Violet, and Platinum,and even the accessories got a refresh colour to match. It’s built for a mix of work and play: great for typing with a quiet, comfortable keyboard, and equipped with an AI-enhanced 1080p camera and studio mics so you look and sound excellent on video calls These start at $899
Surface Pro, 12-inch: This is the latest iteration of Microsoft’s 2-in-1 tablet/laptop and is now the smallest, lightest Surface Pro ever. It weighs only about 1.5 pounds, yet packs the same Snapdragon X Plus processor with 45 TOPS NPU as its Laptop sibling. That means it’s extremely fast and smooth, and Microsoft says it achieves 50% faster performance and double the battery life of the Surface Pro 9 from the previous generation. In real numbers, you get up to 16 hours of local video playback (approx 12 hours web browsing) on a charge, which is fantastic for a device this portable. The 12-inch PixelSense touchscreen is bright and now has an anti-reflective coating (great for use in all lighting). Being a Surface Pro, it retains the iconic kickstand and detachable keyboard design – essentially a tablet that can fully replace a laptop when you attach the keyboard. The Surface Pro’s keyboard has also been redesigned and now lies completely flat when attached (better for lap use or writing). The Surface Slim Pen stylus now magnetically docks on the back of the device for charging, so it’s always with you. These start at **$799**, bringing the power of an AI-enhanced PC to an ultra-mobile form factor. I love Pro, It’s perfect for creatives or professionals who want to sketch, take notes, or work on the go without carrying a heavy laptop.
These new Surfaces are special because they combine flagship-class performance, AI smarts, and long battery life in thinner, lighter designs than we’ve seen before. And thanks to their Snapdragon processors with NPUs, they’re true Copilot+ PCs – unlocking the latest Windows AI features that can genuinely assist you throughout the day.
Microsoft say they have taken everything learned from its high-end models and distilled it into more accessible devices.
#3: How do these new Surface Copilot+ devices improve upon previous models like the Surface Laptop 5 or Surface Pro 9?
The generational leaps here are quite significant. Microsoft made improvements across performance, battery life, displays, and even cameras. Here are a few of the standout upgrades:
Massive Performance Boost: Both the new Surface Laptop 13″ and Surface Pro 12″ are dramatically faster than their predecessors. Due to the Snapdragon X Plus chip, the 13″ Laptop is about 50% faster than the Surface Laptop 5. The Surface Pro’s jump is even more eye-opening – Microsoft cites up to 90% higher performance over the Surface Pro 9. These devices wake instantly and handle multitasking or AI tasks with ease, whereas older models might stutter on heavy workloads. Even compared to rival machines, the new Laptop outperforms some of Apple’s latest MacBook Air, showing how far Microsoft has pushed the performance this round.
Much Longer Battery Life: Battery longevity saw a huge improvement. The 13″ Surface Laptop offers up to 22-23 hours of video playback on a full charge – roughly double what the Surface Laptop 5 could do. In everyday terms, this is all-day battery life plus some. The Surface Pro 12″ similarly now gets all-day usage, with up to 16 hours of local video playback (versus about 8 hours on the old Pro. In web browsing or mixed use, you’re looking at easily 12+ hours on the Pro and around 15-16 hours on the Laptop. For users, this means you can go from morning to night on these devices without scrambling for a charger – a huge jump from previous models.
Better Displays & Graphics: The Surface Pro 12″ has a high-quality PixelSense touchscreen that’s now anti-reflective for improved readability in bright environments. While the Pro 9 introduced a 120Hz display, the new Pro keeps it smooth and adds better outdoor visibility, which many will appreciate. On the larger Surface Pro 11 (the 13-inch model announced alongside the Copilot+ launch), Microsoft even introduced an optional OLED screen for richer colours, though the 12″ model sticks with a more power-efficient LCD. The 13″ Surface Laptop has a Full HD screen with ultra-thin bezels– a nicer, more modern look compared to the thicker borders on Laptop 5. Graphics performance also improved thanks to the new Adreno GPU in the Snapdragon chip, but perhaps more exciting is how the NPU can assist graphics tasks (like camera effects or AI image processing) without taxing the main processor.
Improved Cameras and AV: Microsoft paid attention to the video calling experience. The webcam on the Surface Laptop 13″ is AI-enhanced – it’s 1080p with Auto HDR and AI noise reduction. That means clearer, more balanced video (even in tricky lighting) and cleaner audio on calls. It’s actually the best front camera they’ve put in a Surface Laptop to date, which is great for the age of remote meetings. The Surface Pro 12″ similarly benefits from the Windows Studio Effects via the NPU, offering features like automatic framing and eye contact correction. Overall, these devices will make you look and sound better by default, whereas older Surfaces had more basic cameras.
Design and Usability Tweaks: While the overall look remains signature Surface, there are subtle improvements. The Surface Laptop 13″ got even lighter and thinner – you’ll notice it in hand compared to a Laptop 5. It also adds that one-touch fingerprint reader integrated into the power button (on select models) for faster logins which the prior Laptop 5 only offered on some configs. The keyboard on the Surface Pro 12″ has been reworked to sit flat and feel more stable, addressing a common complaint that the older Type Covers would flex. It still magnetically attaches and detaches, but now it can fold fully back, turning the Pro into a flat tablet for drawing – a smoother experience than before. Microsoft also introduced new color options (like Ocean blue and Violet) for both devices and accessories, which give the lineup a fresh look compared to the conservative colours of previous generation devices.
AI Integration at the Hardware Level: A less obvious but crucial improvement is the dedicated **Copilot key** on the new keyboards. Neither Surface Laptop 5 nor Surface Pro 9 had a key for summoning the AI assistant (Copilot) – because Copilot itself was new. By adding this button, Microsoft is signaling how central AI is to the device experience; it’s like when PCs first added a “Windows” key. Now with one tap, users can bring up the AI Copilot to do things like compose an email, summarize a document, or adjust settings. That tight integration wasn’t present in older models which only could access such features more indirectly (or not at all if they lacked an NPU).
In short, compared to the last generation, these new Surfaces are far faster and more efficient, they last hours longer, and they refine the user experience with better screens, cameras and input features. Microsoft essentially doubled down on the strengths (performance, battery, premium design) and addressed prior pain points, all while injecting a heavy dose of AI capability. It’s a generational jump that you’ll both feel in day-to-day use (snappier, less charging anxiety) and see in the form of nicer displays and webcams.
#4: These devices are “AI PCs” – what kind of AI or Copilot features can users actually use on them day-to-day?
The term “AI PC” becomes real when you look at the new **Windows 11 Copilot features and other AI-driven tools** that are enabled by the hardware. On a daily basis, a user with a Surface Copilot+ PC can take advantage of several intelligent features:
Windows Copilot & AI Assistant**: Front and center is the Windows Copilot, which lives right on your taskbar. With a Copilot+ PC, this assistant is more capable – it’s powered by advanced models (including now OpenAI GPT-4 for language) and can do things via voice or text commands that feel almost like talking to a smart coworker. For instance, you can ask Copilot to summarize a lengthy PDF report or even *“edit my photo to make the background blurry”* and it will do so without needing you to open an app. It’s integrated deeply: you hit the Copilot key (on the new Surface keyboard) or the icon, and you can ask anything from “adjust my display settings to night mode” to “draft an email to my team about this meeting” – the AI will understand the context and execute those tasks.
Recall (Preview): This is a very cool (optional) feature unique to Copilot+ PCs. Recall provides a visual timeline of your recent PC activities and lets you search your work history in plain language. Imagine you vaguely remember reading a PDF or visiting a website with a recipe, but can’t recall the name. With Recall, you could literally type “show me the design document I was looking at yesterday” and it will sift through your recent apps, documents, and even browser tabs to find it. In a demo, Microsoft showed searching for an item and Recall even surfaced a relevant Discord chat conversation with a link that was shared. It’s like having a memory assistant for your computer – no more digging through browser history or folders; you just ask in natural terms and the PC’s local AI finds it for you.
Click to Do: This is another new AI-powered feature. Essentially, Click to Do can analyze whatever is on your screen – text or image – and suggest actions. For example, suppose someone sends you a block of text with a list of tasks or a meeting agenda. With Click to Do, you might highlight that text and the AI will recognise, “Oh, that looks like actionable items,” and offer to turn them into reminders or a checklist. Or if there’s an address in an email, it could offer a one-click option to open it in Maps. It leverages local AI and cloud AI to save you steps, letting you stay in your flow. This kind of context-aware assistance is only possible on machines with the NPU horsepower for real-time recognition.
Live Captions & Real-time Translation: Copilot+ PCs can do heavy audio processing on-device. Live Captions can transcribe any audio playing on your PC (a video, a podcast, a Teams meeting) into captions instantly. What’s more, because of the AI performance, it can even translate those captions on the fly to different languages (Microsoft showcased live caption translation in demos). If you’re hard of hearing or multitasking, this is a game changer – and it works offline since the NPU handles it locally. Studio Effects like background blur, eye contact correction, and voice focus during video calls are also enhanced by AI and run more efficiently on these NPUs
Microsoft 365 Copilot & Plugins**: Beyond Windows itself, these Surfaces are ready for Microsoft 365 Copilot (the AI assistant in Office apps). That means in Word, you can ask Copilot to draft a document; in PowerPoint, have it generate slides from an outline; or in Excel, let it analyze data and create a chart for you. While 365 Copilot will work on many PCs, on a Copilot+ device it can tap that local AI to do certain things faster and even work when offline for some tasks. Also, Microsoft is enabling plugins – for example, the Copilot could use services like Jira or Adobe if you allow it – essentially making your AI assistant even smarter about your workflow. These Surface devices are powerful enough to handle those advanced scenarios.
Security and Privacy via AI: Interestingly, AI is also improving security on these machines. Windows Hello (facial login or fingerprint) is faster and more secure with new algorithms. The new NPUs work with the Pluton security chip to isolate AI processing of sensitive data. For instance, if you use voice dictation or voice commands, those are processed locally so that audio doesn’t have to be sent to the cloud. Features like Smart Clipboard (which can redact sensitive info using AI) or identifying phishing in real-time benefit from the on-device intelligence.
In everyday use, these features translate to convenience. You might start your day having Copilot summarize your unread emails, use Recall to pull up a file you edited last week without remembering filenames, have a Teams meeting with live captions for accessibility, and perhaps use Copilot in Word to brainstorm a project plan. All of this flows naturally on a Copilot+ Surface. The AI is meant to be like an ever-present helper: it watches for moments to assist (e.g., suggesting replies to a message, or offering to open an app it thinks you need) and is always just a hotkey away when you want to delegate a task. It’s also worth noting Microsoft will keep updating these AI features. They’ve already said more capabilities – like an AI “agent” in Settings that lets you describe a tech issue and then auto-fixes it – are on the way, coming to Insiders first. So your Surface Copilot+ PC will actually get smarter over time, whereas a regular PC might not gain much of this magic due to hardware limits.
#5: Surface devices are known for their design and versatility. How do these new models reflect that – any notable design, build, or usability changes?
Microsoft definitely maintained the premium design ethos of Surface while also making some thoughtful tweaks:
Ultra-Portable Build: Both devices are impressively thin and light. The 13-inch Surface Laptop is **smaller and lighter than a typical notebook** – it slides into a bag with ease. You pick it up and it feels almost shockingly light for a metal laptop. The Surface Pro 12-inch, at ~1.5 lbs, is so light you can hold it in one hand like a clipboard. These form-factors embody portability for people who move around a lot.
New Colors and Finish: Microsoft introduced new color options this generation, reflecting a more personal, lifestyle vibe. The Laptop comes in **Ocean (a deep blue) and Violet** in addition to the classic Platinum. They have this anodized aluminum finish that’s not just beautiful but durable (it resists scratches well). The Pro’s new keyboard covers come in matching hues like **Slate, Ocean, and Violet**. It’s subtle, but having color-coordinated devices and accessories is a nice touch – it lets users express a bit of personality with their tech.
Refined Keyboard and Trackpad: Both models got keyboard improvements. The **Surface Laptop’s keyboard** was already great, but Microsoft tuned it for quietness and comfort since this is a device you might use all day at work or in class. On the **Surface Pro 12″**, the *Type Cover* sees a big improvement – it lies flat now, making it more lap-friendly and solid when typing. The trackpads on these new Surfaces are larger and support precise gestures; they even have **adaptive touch** technology that can adjust sensitivity on the fly. Little things like that add up to a smoother user experience.
Copilot Button & Function Keys: A standout addition is the **Copilot key** on both devices’ keyboards. It’s positioned up on the function row (with the new Pro keyboard also adding a dedicated screen lock key and others). The Copilot key has an infinity-loop style icon; tapping it brings up the Windows Copilot pane instantly. This is a clear sign of how Microsoft is integrating AI into the daily workflow – they gave it real estate on the keyboard, which shows they expect users to hit that often. It’s reminiscent of when keyboards added a “calculator” or “email” button in the past, but here it’s for AI assistance at your fingertips.
Build Materials and Repairability:** Surface devices have always been premium metal builds, and these are no exception with their machined aluminum bodies. But Microsoft also **pushed sustainability and serviceability** further this time. For example, the new Surface Laptop **uses 100% recycled cobalt in its battery** and recycled rare-earth metals in magnets – that’s a first, pointing toward more eco-friendly manufacturing. Both the Laptop and Pro are also designed to be *more repairable*: many components (battery, SSD, display, etc.) can be replaced by authorized technicians instead of being glued in permanently. In the past, Surfaces were notoriously hard to repair or upgrade, so this is a positive change for longevity. The devices are still very solid and slim, but those internal design changes mean less e-waste over time.
Versatility (2-in-1 form factor):** The Surface Pro 12″, true to its lineage, instantly adapts from laptop to tablet to studio mode. Detach the keyboard and you’ve got a tablet for sketching or reading; prop out the kickstand at nearly any angle for watching a movie or presenting – that flexibility is intact and improved with the sturdier hinge. They even engineered the new keyboard so it **magnetically attaches and charges the Slim Pen on the back** side, instead of inside the cover or on the side. This means when you toss the Pro in your bag, the pen is snugly attached and charging, rather than prone to getting lost. It’s a thoughtful tweak for versatility.
Robustness for Business: On the enterprise side, the designs also account for durability. The 13″ Surface Laptop’s build was **tested against real-world scenarios** – Microsoft talks about the durable aluminum chassis and even highlights optional ruggedized cases (from partners like UAG or Kensington) to show it can handle bumps and drops if needed. Yet, even with added durability, it remains slim. The screen on both devices has Gorilla Glass and an anti-reflective coating, balancing toughness with readability.
In short, the new Surfaces carry forward that **premium, minimalist design** Surface is known for – clean lines, quality materials, and 3:2 aspect ratio touchscreens – but they also sweat a lot of details. Users will notice the devices are easier to carry, nicer to use for long stretches (thanks to improved keyboard/trackpad and cooling that keeps them fan-quiet), and even subtle things like the anti-glare screen or better speaker placement (for louder, clearer sound) improve the experience. Microsoft even catered to IT folks by **laser-etching QR codes on the chassis for asset management** (making it easy to scan inventory). So they really thought about both the end-user and the support side in these designs. The upshot: these devices feel *refined* – they’re not radical departures in looks, but they’re more polished, user-friendly, and sustainable versions of the Surface formula.
#6: Which Surface devices offer 5G connectivity? I heard there’s a new Surface Laptop 5G – what’s that about?
Until recently, if you wanted a Surface PC with cellular connectivity, your main option was the **Surface Pro 9 with 5G or Surface Pro 10 or 11 for Business. (the Arm-based model Microsoft launched in late 2022). The Surface Pro 9 5G has an integrated 5G modem thanks to its Qualcomm SQ3 processor, and it was actually *the only* Surface Pro 9 variant with any cellular radio. Users who bought that model enjoy always-on internet on the go – as soon as you’re away from Wi-Fi, the device switches to 5G/LTE data so you’re still connected. Microsoft deliberately didn’t put cellular in the Intel Surface Pro models, so the SQ3 5G model filled that niche. It’s a great solution for, say, a mobile professional or student: you can pull out your Surface Pro anywhere and immediately have internet (via eSIM or a physical SIM), much like a smartphone or iPad with LTE/5G.
Now, the exciting news is the introduction of the **new Surface Laptop 5G for Business**. This is the first time a Surface Laptop device has come with built-in 5G connectivity. Essentially, Microsoft took the 13.8-inch Surface Laptop (the Surface Laptop 7 design with Intel chips) and outfitted it with a 5G modem and antennas, creating a special **“Surface Laptop 5G” variant for enterprise users**. This device is **aimed at mobile professionals** who need that constant connectivity but in a traditional laptop form-factor, not a tablet. Under the hood, it’s interesting: instead of using a Qualcomm processor (which has integrated cellular), Microsoft went with an Intel **Core Ultra (13th Gen, Lunar Lake) CPU** for the Surface Laptop 5G, paired with an Intel 5G solution module. That Intel chip still meets the Copilot+ PC requirements by having a built-in NPU above 40 TOPS, so you don’t miss out on the AI features.
What they did was **redesign the laptop’s internal architecture to accommodate 5G**. The Surface team developed a custom six-antenna array and placed it strategically in the laptop’s chassis for optimal reception. They even used a special multi-layered laminate and composite materials in the palm rest to ensure the metal body doesn’t interfere with signal. According to Microsoft, the device can **seamlessly switch between Wi-Fi and 5G networks** and was field-tested in over 50 countries with 100+ mobile operators to ensure reliable connectivity worldwide. It supports both nanoSIM and eSIM, and covers global frequency bands – so whether you’re in the office, on a train, or traveling internationally, this laptop can stay connected. In terms of experience, that means one moment you’re on office Wi-Fi, and when you step outside, you’re transparently handed off to 5G data without missing a beat. It can even act as a mobile hotspot for your other devices if needed.
So to sum up **the Surface devices with 5G**: – **Surface Pro 9 (5G)** – the 13-inch 2-in-1 tablet with Microsoft SQ3 Arm processor and 5G, which was the first Surface PC to offer 5G connectivity. It’s fanless, always-connected, and great for tablet use cases. – **Surface Laptop 5G (13.8-inch, Business)** – the newly announced laptop with Intel Core Ultra, featuring built-in 5G via a custom design, shipping starting August 26, 2025. This one is targeted at business users who need a no-compromise laptop that’s mobile. It’s essentially a Surface Laptop 7 variant with cellular. Microsoft hasn’t announced a consumer version with 5G (perhaps because many consumers tether phones instead), so it’s mainly a business product for now.
It’s worth noting that other Surface products historically have had 4G LTE options (for example, older Surface Pro models and Surface Go 2/3 offered LTE Advanced versions), but **5G is newer to the lineup**. The Surface Pro 9 5G introduced that capability, and now Surface Laptop 5G expands it. Microsoft chose to bring 5G to the business Laptop first, likely because a lot of enterprise customers requested a connected laptop for their field workforce. There’s no Surface Pro 12 or Pro 11 with 5G announced yet – the new smaller Pro uses Qualcomm but is Wi-Fi only. So moving forward we might see more 5G in Surfaces, but at this moment, **the Pro 9 (5G) and the new Laptop 5G are your go-to Surface devices for cellular connectivity**. If you need to be online anytime, anywhere, those are the models to consider.
#6: With all these models in the Surface lineup now – Pro tablets, Laptops in different sizes, and even a 5G model – how should one choose the right Surface device? Who are these for?
The Surface lineup indeed has grown, and each device is tailored for particular user needs. Here’s a breakdown to help choose:
– **Surface Pro (12-inch and 13-inch models)**: If you value **versatility and pen input**, the Surface Pro line is ideal. The new **Surface Pro 12″ Copilot+** is the thinnest, lightest option – great for note-takers, artists, or anyone who wants the flexibility of a tablet that can become a laptop[43dcd9a7-70db-4a1f-b0ae-981daa162054](https://blogs.windows.com/devices/2025/05/06/introducing-all-new-surface-copilot-pcs-the-surface-pro-12-inch-and-surface-laptop-13-inch/?citationMarker=43dcd9a7-70db-4a1f-b0ae-981daa162054 “2”). It’s also the most affordable entry into Copilot+ PCs at $799, so it’s attractive to students and mobile professionals. The larger **Surface Pro 13″ (Pro 11)**, which was announced with a 13-inch screen and even an OLED option[43dcd9a7-70db-4a1f-b0ae-981daa162054](https://www.cnet.com/tech/computing/everything-microsoft-just-announced-copilot-plus-pcs-surface-pro-and-laptop-running-on-qualcomm/?citationMarker=43dcd9a7-70db-4a1f-b0ae-981daa162054 “3”), might suit someone who wants that extra screen real estate for multitasking or drawing, and perhaps a bit more performance (it can be configured with a more powerful Snapdragon X Elite chip and up to 64GB RAM[43dcd9a7-70db-4a1f-b0ae-981daa162054](https://www.ytechb.com/all-copilot-plus-pcs-list/?citationMarker=43dcd9a7-70db-4a1f-b0ae-981daa162054 “4”)). In general, Surface Pros are for the **tech-savvy on-the-go** – people who might sketch one minute, type an email the next, and present a slideshow after that. They weigh under 2 pounds, so you barely notice them in your bag. If you need 24/7 connectivity, note that only the older Pro 9 5G has cellular. The newest Pro models (12″ and 13″) are Wi-Fi only, so you’d tether or use a hotspot if needed.
– **Surface Laptop (13-inch Copilot+ and 13.8/15-inch Laptop 7)**: If you prefer a **traditional laptop form factor** (no detachables, just open-and-go clamshell) and a built-in keyboard, the Surface Laptop family is your pick. The **Surface Laptop 13″ Copilot+** is perfect for those who want extreme portability but primarily do laptop things (web browsing, Office apps, video calls) with the occasional AI boost. It’s very light, has extraordinary battery life[43dcd9a7-70db-4a1f-b0ae-981daa162054](https://blogs.windows.com/devices/2025/05/06/introducing-all-new-surface-copilot-pcs-the-surface-pro-12-inch-and-surface-laptop-13-inch/?citationMarker=43dcd9a7-70db-4a1f-b0ae-981daa162054 “2”), and at $899 it’s positioned well for college students, teachers, or entrepreneurs who move around campus or the city. On the other hand, the **Surface Laptop 7 (13.8″ and 15″)** models – which Microsoft released for more performance-hungry users – are a bit larger and heavier but offer bigger screens and more power. The 15-inch Surface Laptop is great if you need a roomy display for things like spreadsheets, movies, or multitasking with split-screen windows. Those Laptop 7s can be configured with either the same Snapdragon chips or Intel Core Ultra chips[43dcd9a7-70db-4a1f-b0ae-981daa162054](https://www.tomsguide.com/computing/laptops/microsoft-introduces-new-intel-powered-surface-laptop-7-and-surface-pro-11-copilot-pcs?citationMarker=43dcd9a7-70db-4a1f-b0ae-981daa162054 “8”), so you have flexibility if your work relies on certain x86 apps (some businesses still need Intel for compatibility). They’re pricier – starting around $1,100 for 13.8″ and higher for 15″ – and aim at professionals who want a balance of performance and portability. Essentially, choose a Laptop if you mostly type and don’t need a pen tablet, and pick the size based on how portable vs. how expansive you want your screen.
– **Surface Laptop 5G (13.8″, Business)**: This is a bit of a specialty device – it’s for the **road warriors** in the enterprise world. Think of consultants, field engineers, salespeople constantly traveling. They get the reliability of a Surface Laptop (excellent keyboard, sleek design) *plus* always-on 5G connectivity for team collaboration from anywhere[43dcd9a7-70db-4a1f-b0ae-981daa162054](https://techcommunity.microsoft.com/blog/surfaceitpro/boost-mobile-productivity-with-surface-laptop-5g-for-business-and-surface-copilo/4429940?citationMarker=43dcd9a7-70db-4a1f-b0ae-981daa162054 “6”). It’s only offered to business channels right now and likely at a premium price (since even the non-5G Intel model was ~$1,499). So, if your job takes you out of the office often and your company issues high-end gear, the Surface Laptop 5G could be your best companion – no need to tether to your phone, just open it and you’re connected securely to your corporate network on the go.
– **Other Surface Devices**: While not explicitly covered in this Copilot+ launch, it’s worth mentioning the broader lineup. There’s the **Surface Laptop Studio 2** (last refreshed in 2023) which is the powerhouse with a unique flip-down display – great for creative professionals who need GPU horsepower for design, 3D or video editing. However, Microsoft has been streamlining the lineup post-2023, and the Laptop Studio and Surface Studio desktop are higher-end niche devices (and not part of the Copilot+ wave yet). For most people, the choice will be between a Surface Pro vs. Surface Laptop form factor. And if you’re more budget-conscious or have basic needs, previously Microsoft had the **Surface Go** line (a smaller 10-inch budget 2-in-1) and **Surface Laptop Go**, which are more entry-level. Those don’t have the Copilot+ level specs (nor 5G), but they’re simple and affordable for casual use – though as AI features become more central, the Go line might evolve too.
To decide, ask yourself: *Do I need a tablet or a laptop?* If you need to draw, annotate, read comfortably or be ultra-mobile – go with a Surface Pro. If you mostly type and prefer the stability of a laptop in your lap, go with a Surface Laptop. **Screen size** is the next factor: 12-13″ is highly portable, 15″ gives you more room for work and media. **Connectivity**: if you require cellular, your current option is the Surface Pro 9 5G (tablet) or the new Surface Laptop 5G (laptop) on the business side. **AI and Performance needs**: rest assured, any Copilot+ labeled Surface will handle everyday tasks and AI features well. The differences come if you have specific heavy workflows – e.g., if you edit videos you might lean to a model with higher RAM or an Intel chip for software compatibility.
The good news is that all these Surfaces maintain a consistent quality and experience: high-resolution 3:2 touchscreens, great build quality, Windows Hello login, and they all run Windows 11 with the latest updates. They even share many accessories. So it’s hard to go wrong. It really boils down to whether you want the tablet flexibility or a classic laptop, and what screen size feels right. Microsoft has essentially **filled out the lineup** so that there’s a Surface for almost every use-case – from students with the ultra-mobile Pro 12, to coders or writers who might love the Laptop 13, to designers who might use a larger device. And all the new ones announced come with that Copilot+ DNA, meaning whichever you pick, you’re getting a taste of that AI-accelerated future of computing. Microsoft’s product lead summed it up well: we now have **“great experiences for great value”** across different form factors, so users can choose the device that best fits their working style[43dcd9a7-70db-4a1f-b0ae-981daa162054](/?citationMarker=43dcd9a7-70db-4a1f-b0ae-981daa162054 “2”).
I had the pleasure in taking part in a podcast last week with some of my team, Microsoft and Westcoast. This was aimed at demystifying Copilot+ PCs, part of which got us into the tech trenches of security and sustainability, two of the main reasons, organisations invest in Microsoft and Surface.
As such I thought I’d break out and do a spotlight on Microsoft’s Chip to Cloud Security approach.
Security is a critical consideration across any technology purchase and the laptops/tablets you buy should be no different. Whilst security can be layered on, it works best when it is built-in and part of what you buy. With Surface this is front and centre.
With cyber threats growing more sophisticated each day both at software and hardware layers, Microsoft has a bold and powerful stance: embedding security from chip design, supply chain, firmware/UEFI, Windows and of course the Cloud.
Microsoft Surface is more than a premium class device. Surface is a manifestation of Microsoft’s holistic, Zero Trust security philosophy. Secure by design and Secure by default.
Surface is also the only Windows OEM that controls and owns the entire security stack from the hardware, to the Windows OS to the Cloud Security like Defender.
Microsoft Surface Chip to Cloud Architecture.
Microsoft sets a compelling example of agile defense against emerging threats in what they term “From Chip to Cloud”.
What Does “Chip to Cloud” Mean?
At its core, “chip to cloud” is about ensuring security at every stage – from design, supply chains, the hardware integrated into the device to the operating system and finally, into the cloud where robust analytics and cloud defense form a huge part of the Surface blueprint (see above).
This approach means that when you first power on a Surface device, the user is protected. This starts at the hardware level and continues seamlessly into Windows, the software applications you run, and the cloud services you use.
The Microsoft Surface: A Manifestation of Microsoft’s Security Vision
Microsoft Surface is not just another OEM device. It is built by Microsoft at every level. Surface combines the very best of Microsoft’s technologies under one roof – Windows 11, Defender, and Microsoft 365 security to provide an enterprise-grade, secure experience.
Rather than just layers on, this is security by design built in and baked into every layer including the silicon.. The commitment to Zero Trust is evident, as every layer, whether hardware, firmware, or software, works in concert to provide continuous protection.
Key Takeaways:
Zero Trust Architecture: Every access point, both physical and digital, is continuously verified.
Full-Stack Security Ownership: With Microsoft owning the entire security architecture, the Surface delivers a unified defense that spans the entire ecosystem.
In Windows 11, hardware and software work together to reduce the attack surface, protect system integrity, and safeguard valuable data. New and enhanced features are designed with security by default which include running Win32 apps in isolation, token protection, passkeys, and Microsoft Intune Endpoint Privilege Management providing just some of the latest capabilities helping to shield from attacks.
Windows Hello and Windows Hello for Business integrate with hardware-based features such as Trusted Platform Module (TPM) 2.0, biometric scanners, and Windows presence sensing to enable easier, more secure sign-on and protection of your data and credentials. Microsoft are also closer than ever in moving to a Passwordless future.
It Starts with Silicon – the Pluton Security Processor
The journey of security begins at the hardware layer / the silicon. Newer devices are built in collaboration with Intel, Qualcomm and AMD, ensuring that their internal architecture is as robust and secure as possible. Newer devices will leverage Microsoft’s internally designed Pluton processor which can also act as the Trusted Platform Module (TPM) and hardware root of trust further improving hardware based security.
Pluton Processor Architecture (c Microsoft
Microsoft Pluton security processor is a chip-to-cloud security technology built with Zero Trust principles at the core. Microsoft Pluton provides hardware-based root of trust, secure identity, secure attestation, and cryptographic services. Pluton technology is a combination of a secure subsystem, which is part of the System on Chip (SoC) and Microsoft authored software that runs on this integrated secure subsystem.
The way it works (simplified) is that when the system boots, Pluton hardware initialisation takes place by loading the Pluton firmware from the Serial Peripheral Interface (SPI) flash storage on the motherboard. During Windows 11 startup, the OS uses the latest available version of the Pluton firmware. If no newer firmware is available, Windows defaults to the version loaded during hardware initialisation. This diagram illustrates the process:
Pluton boot process in Windows 11 (c) Microsoft
Note: Microsoft Pluton is currently available on devices with AMD Ryzen® 6000, 7000, 8000, Ryzen AI and Qualcomm Snapdragon® 8cx Gen 3 and Snapdragon X series processors. Microsoft Pluton can be enabled on devices with Pluton capable processors running Windows 11, version 22H2 and later.
Highlights of Pluton.
Secure by Design at the Chip Level: Even if one component is challenged, the Zero Trust framework ensures there is backup protection within other layers—including during the manufacturing and supply chain process.
The Pluton Security Processor: Unlike traditional hardware security modules, Pluton is embedded right into the CPU. This integration provides hardware-based root of trust, secure identity, and cryptographic operations that are virtually immune to physical tampering. Such a design minimizes the risk of sensitive data extraction even when attackers try to bypass conventional boundaries.
Microsoft Pluton can be used as a TPM, or with a TPM. Although Pluton builds security directly into the CPU, Windows device manufacturers might choose to use discrete TPM as the default TPM, while having Pluton available to the system as a security processor for use cases beyond the TPM. Microsoft are adopting the latter for all new devices built. It’s also leveraged by the new Windows 365 Link Devices.
Preempting Advanced Threats: Learning from Spectre & Meltdown
Back in early 2018, vulnerabilities like Spectre and Meltdown demonstrated that even the most advanced processors could be exploited via speculative execution. Microsoft’s response was swift and agile:
Rapid Patch Deployment: Security updates were rolled out on the day of public disclosure, ensuring devices were immediately protected.
Agile Firmware Development: Microsoft built its own UEFI, reducing dependency on third-party providers. They even introduced secure programming languages like Rust to minimize vulnerabilities from the start.
Holistic Integration: By leveraging its full-stack ownership, Microsoft coordinated an end-to-end defense – from patching the OS to reinforcing the hardware.
This agility and forward-thinking approach are core to maintaining trust in a world where new threats emerge on a daily basis.
Moving forward, the March 2021 Security Signals report found that more than 80% of enterprises had experienced at least one firmware attack in the past two years.
OS and Cloud Defense: The Next Layers of Protection
Moving from hardware to software, Microsoft ensures that Surface devices benefit from Windows 11’s robust security features:
Operating System Security: Built-in features such as Windows Hello, TPM 2.0, and Secured-Core PC (with Pluton processors) protections safeguard the operating system, providing seamless defense as soon as the device boots up.
Cloud Integration: The cloud plays a critical role by delivering powerful analytics and AI-driven threat detection. Microsoft Defender continuously monitors devices and endpoints, ensuring that potential breaches are thwarted before they escalate.
Real-Time Intelligence: Integration with Microsoft 365 security tools like Microsoft Defender and cloud-based analytics means Surface devices receive continuous updates and proactive defenses regardless of where the device is located.
A Secure Ecosystem for the Future
What sets the Microsoft Surface apart is its integration into a broader ecosystem that is built from the ground up with security in mind. From hardware collaboration with Intel and silicon experts, the innovative use of the Pluton processor, to agile responses against threats like Spectre and Meltdown – all these measures come together in an environment where the chip is only the beginning. The real secret lies in how this interconnected world of Windows, Defender, and cloud-based intelligence creates a fortress that’s always one step ahead.
Microsoft Surface is not just the most secure Windows device you can buy it is the point into a cohesive zero trust security architecture that works tirelessly to protect your data, your device from hardware to Windows OS through Office apps and Microsoft 365 services and of course Defender.
Conclusion
Secure by design and Secure by default. Microsoft Surface exemplifies this chip-to-cloud approach by combining robust hardware protection with powerful OS and cloud defenses. With Zero Trust principles woven into every layer, Surface devices are designed not only to meet today’s challenges but to anticipate tomorrow’s threats.
Microsoft Surface isn’t just “the most Secure Windows device” on the market, it is part of Microsoft’s wider secure ecosystem that enables security from Chip-to-Cloud.
With Windows 10 support ending in <5 months, I thought I’d talk a little about what Trusted PlatformModule (TPM) is, its role in Windows 11, and how it fits into Microsoft’s Chip-to-Cloud security strategy, along with an explanation of Microsoft’s own Pluton processors.
Why. Well, before Microsoft released TPM and made it a mandatory system requirement, few people paid attention to it but now I get asked more and more “what is TPM”. So here we go….
Introduction
Security in computing has never been more critical. As cyber threats evolve, Microsoft continues to adapt it’s proactive approach to securing Windows devices from the ground up. This is where Trusted Platform Module (TPM) and Pluton processors come into play, forming key components of Microsoft’s Chip-to-Cloud security strategy.
TPM 2.0 is the latest version of TPM, the previous version being TPM 1.2
What is TPM?
TPM is a hardware-based security module designed to protect sensitive data, such as encryption keys, credentials, and system integrity measurements.
Trusted Platform Module (TPM, also known as ISO/IEC 11889) is an international standard for a secure cryptoprocessor, a dedicated microcontroller designed to secure hardware through integrated cryptographic keys. The term can also refer to a chip conforming to the standard.
It acts as a root of trust, ensuring that a device boots securely and remains protected against unauthorised access.
Why is TPM Required for Windows 11
Microsoft made TPM 2.0 a requirement for Windows 11 to enhance security across all devices.
Today, we are announcing Windows 11 to raise security baselines with new hardware security requirements built-in that will give our customers the confidence that they are even more protected from the chip to the cloud on certified devices.
David Weston, Director of Enterprise and OS Security @ Microsoft
Here’s why it’s needed.
BitLocker encryption in Windows 11 (and earlier versions) enhances security by storing encryption keys in the Trusted Platform Module (TPM). When a user accesses their computer, these keys unlock the drive, ensuring seamless protection. Without the keys stored in TPM, attackers cannot decrypt the drive—such as the system drive—nor can they access the files on it.
TPM is needed because it provides and enforces:
Hardware-Based Protection: Unlike software-only security solutions, TPM is embedded in the hardware, making it resistant to malware and physical attacks.
Secure Boot & System Integrity: TPM ensures that the operating system loads securely, preventing unauthorized modifications.
Encryption & Authentication: Features like BitLocker and Windows Hello rely on TPM to securely store encryption keys and biometric data.
Defending Against Emerging Threats: With attackers increasingly targeting firmware and hardware vulnerabilities, TPM provides a trusted executionenvironmentthat mitigates these risks.
Microsoft’s Chip-to-Cloud Security Strategy
Microsoft’s Chip-to-Cloud approach is designed to integrate security at every level, from the silicon inside a device to cloud-based protections. TPM plays a crucial role in this strategy by ensuring that security starts at the hardware level.
Where does Pluton Fit in?
Pluton is Microsoft’s next-generation securityprocessor, built directly into the CPU (known as System on Chip). Unlike traditional TPMs, which are separate chips, Pluton is integrated within theprocessor, making it even more resistant to attacks.
How Pluton Enhances Security
Eliminates Physical Attacks: Since Pluton is embedded within the CPU, attackers cannot extract sensitive data by physically removing or tampering with a separate TPM chip.
Continuous Security Updates**: Pluton receives firmware updates directly from Microsoft via Windows Update, ensuring devices remain protected against evolving threats.
Improved Cryptographic Security: Pluton enhances encryption capabilities, making it harder for attackers to compromise sensitive data.
Is Pluton part of TPM then?
Yes, Pluton can function as aTPM. It supports TPM 2.0 standards, meaning Windows features like BitLocker, Windows Hello, and System Guard can leverage Pluton for security.
Pluton also goes beyond TPM, offering additional security features that traditional TPMs cannot.
Pluton acts as the TPM in the new Surface Laptop and Pro released this month.
Conclusion
Microsoft’s Chip-to-Cloud security strategy ensures that Windows devices are protected at every level. TPM 2.0 provides a trustedfoundation while Pluton takes security to thenext level by integrating protection directly into the CPU. As cyber threats continue to evolve, these technologies will play a crucial role in safeguarding Windows devices.
With support for Windows 10 ending on 14th October 2025, Microsoft has introduced a strategic initiative aimed at easing the transition to modern computing environments and to encourage more oganisations to take a look at Windows 365.
They are offering a 20% off for any “new to Windows 365” business customers making it a great time to discover and test drive Windows 365.
What Is Windows 365?
Windows 365 is a 100% cloud-based service that streams a complete and dedicated Windows 11 operating system from the the Microsoft cloud to any device. In doing so, it this offers a modern and simple blend of mobility, security, and productivity. Being a cloud service (think Xbox Gaming) it can work on any internet connected device through a browser or Windows App. There is also a purpose-built Windows 365 Link Device which start shipping this month.
Use Cases for Windows 365
Whether you have contractors, temp staff, support bring your own device or just need to support remote workers better, Windows 365 is a simple, secure and flexible solution that adapts to your environment, your employees and your environment.
Windows 365 can work alongside an existing managed desktop and the subscription also includes Windows 10 Extended Support Updates, meaning if you use it from a Windows 10 device, you are secure and protected whilst you adopt Windows 365 or manage your transition from Windows 10 devices to more modern devices running Windows 11, like the new Surface Pro and Laptops released this week.
Windows 365 ensures that employees have access to a personalised, dedicated Windows desktop, apps, settings, and data with a single and secure login without compromise.
Why the discount counts!
Microsoft’s decision to offer a 20% discount on all Windows 365 subscriptions for first-time customers is a proactive measure to help businesses and individual users make a smooth transition ahead of Windows 10’s end of support. Here’s why the discount is a key opportunity:
Cost Efficiency: The discount provides immediate savings on subscription fees, making the switch to a cloud-based solution more budget-friendly.
Enhanced Security: Leaving behind legacy Windows 10 systems means benefiting from next-generation security features built right into Windows 11 and Windows 365.
Modern Computing on Any Device: Many businesses face hardware challenges—especially with older systems that do not meet the specification or security requirements of Windows 11 . Windows 365 sidesteps this by delivering a full-featured Windows experience through the cloud whilst providing Windows 10 ESU for the base devices to keep you secure and protected.
Seamless Integration: Windows 365 is designed and tested to work effortlessly with your Windows applications and services including Copilot, Microsoft Teams, OneDrive, and other Office apps, Windows 365 ensures a cohesive ecosystem that boosts productivity and collaboration.
Flexibility: Windows 365 offers different SKUs for Small Business, Front Line Workers, and Enterprise and comes in different configuration specifications which can be scaled up and down as needed.
Who Can Benefit?
The 20% discount is available exclusively for first-time Windows 365 customers. It is valid for either the duration of the customer’s Enterprise Agreement contract or, for the first year of a CSP subscription.
Transitioning in the Shadow of Windows 10 End of Support
As Microsoft officially phases out support for Windows 10 in October 2025, many organizations are confronted with a pivotal decision: upgrade to newer, more secure systems or continue risking vulnerabilities on an aging operating system. Windows 365 emerges as a robust, cost-effective alternative that not only mitigates these risks but also propels organizations into a more agile and modern operational paradigm. This timely discount is a clarion call to innovate, modernize, and make a daring leap into the future of hybrid computing.
Speak to Cisilion Today
Now is the perfect moment to embrace change and take Windows 365 for a test drive. We can provide guidance, licensing, support, deployment and adoption support to help you transition or pilot Windows 365 and answer any questions you have.
Microsoft has today announced new (smaller) Copilot+ PC Surface Pro and Laptop 13″ which amongst other things provide a more cost effective Windows-powered alternative to the Apple iPad Pro 11-inch which is also due to launch this week.
These devices focus on hypermobility, versatility, and durability as key user priorities based on extensive user feedback and end user device surveys and studies.
These new devices include a “more portable” 13-inch Surface Laptop and a 12-inch Surface Pro, both of which are smaller/lower-spec versions of Microsoft’s flagship Laptop and Pro.
Both are Copilot+PCs though and powered by an eight-core Snapdragon X Plus processor with an NPU rated at 45 trillion AI operations per second (TOPS).
New Surface Laptop (Left) and Pro (Right)
Both come with a base config of 16GB of RAM (the minimum required for a Copilot+ PC), 256GB or 512GB of UFS storage. They come in three colours, Platinum, Ocean and Violet, and Platinum.
Release date for orders is May 20, 2025, and pricing starts at $899.99 for Laptop and $799.99 for the Pro. Pre-orders are available now from Microsoft and major resellers and these will start shipping to consumers later this month and for Business customers in July.
These devices form part of Microsoft’s continuing efforts to really make their devices and experiences more accessible to more people bringing smaller, seeker devices along with much lower price points when compared to the larger Surface Laptop and Pro range without sacrificing on power, performance, and AI capability.
This latest update to the Surface line up is part of their new Copilot+ PC family, designed to handle the latest AI workloads that are flooding the market including Microsoft own Windows 11 inbox tools including Click-to-Do and Recall.
Different look and feel
These new devices sit in the middle of the Flagship Pro and Laptop and the Go range. They look sleeker and more modern too with rounder edges and softer sides. This means they will also feel like different devices but retain that premium Surface familiarity and build quality.
You will note from naming structure that these devices also fall in line to be part of the Pro and Laptop but at their very core show Microsoft’s initial take what it means to be a Copilot+ PC.
These are also the first Surface devices not to ship with the Surface Connect Port which has been a stable for Surface since the Surface Pro 4. Instead these now support USB-C PD chargers something Microsoft (along with many others) are shifting to from a standardisation, and sustainability perspective.
New Surface Pro12″
The new Surface Pro is a hybrid 2-in-1 as you’d expect with the usual gorgeous adjustable kickstand, offering a smaller alternative to the current 13-inch Surface Pro 11th Edition.
To keep the price down, this new 12″ version comes with the 8-core Snap-Dragon Plus processor (rather than the 10 or 12 core version), the touchscreen has a lower refresh rate, resolution, and contrast ratio compared to the flagship versions.
There’s also a new Surface Pro 12-inch Keyboard which is needed to turn Pro into a laptop, while the (also optional) Surface Slim Pen 2 enables the user to take notes on draw its display. Taking innovation from the Surface Laptop Studio, Slim Pen can now magnetically attach to the back of the new Surface Pro for safekeeping. Despite its compact footprint, it includes a full-size keyboard with backlit keys and a customizable touchpad
Where this device excels however is in battery life, with this being rated for 16 hours of local video playback per charge.
There is no compromise on connectivity, with 2x USB-C and a USB-A too. You also get Wi-Fi-7, and Bluetooth 5.4.
Size wise, this 12-inch Surface Pro measures 10.8 x 7.47 x 0.3 inches and weighs just 1.5 pounds, making it “the thinnest and lightest Copilot+ PC yet“.
New Surface Laptop
The new 13″ Surface Laptop, like the smaller Pro, features a downgraded 60Hz touchscreen display with lower resolution and contrast ratio and is powered by the 8-core Snap-Dragon Plus CPUs. Battery power is where this really shines with a 23 hours (rated) of local video playback per charge, compared to the Surface Laptop 7’s 20 hours.
There’s also no compromise on connectivity, with 2x USB-C and a USB-A too. You also get Wi-Fi-7, and Bluetooth 5.4.
Dimension wide, the new Surface Laptop measures 11.25 x 8.43 x 0.61 inches and weights 2.7 pounds – making it the “thinnest and lightest Surface Laptop yet” according to Microsoft.
Go or No Go?
The launch of the 13-inch Surface Laptop and 12″ Surface Pro, seems to signal the end of Microsoft’s “Go line”, and also confirms Microsoft’s commitment Windows on ARM over Intel x86-based processors. The most recent Surface Laptop Go 3, a 12.4-inch model, was powered by a 12th-gen Intel Core CPU.
Leveraging ARM based chipsets still provide the best power/performace/battery life ratios and by debuting with these again sets the differentiator and gold standard for what a Microsoft expect other Windows OEMs to follow up with.
The most sustainable and repairable Surface devices ever
Surface continues to deliver sustainability advancements. According to the Microsoft blog, the new Surface Laptop contains 100% recycled cobalt in the battery cell and 100% recycled rare earth metals in the magnets.
Microsoft have even given us a peak inside the Surface Laptop to see how just repairable they are.
Inside Surface Laptop
Microsoft has also redesigned internal components for easier access and replacement, extending the potential lifespan of these devices.
Many components can be replaced by authorised service providers or skilled technicians — supporting a more repairable, circular approach to device design.
Standardising the Copilot+PC experience
With these new devices, it means that all new Surface devices can now provide the same amount of NPU processing power (TOPS) across the fleet across-the-board meaning a great Copilot+ PC experiences.
It also means it enables all the latest native AI experiences in Windows 11, including Recall, Click-to-Do, as Microsoft continue to push the boundary of what it means to have a Copilot+ PC.
Final thoughts.
Microsoft’s original vision of “a computer in every home and on every desk” has evolved alongside the ever-changing landscape of computing. Today’s Microsoft knows that devices need to prioritise adaptability multi modal input and mobility, tailoring themselves to individual workflows rather than enforcing standardised interaction models.
With the end of support for Windows 10 on October 14, 2025 (less than six months away), the time has come to embrace the next generation of computing for work and home with Windows 11 and Copilot+ PCs.
According to a survey by Canalys, it was revealed that more than one-third (35%) of of Small and Medium sized businesses (SMB) clients either lack awareness of the Windows 10 end-of-service (EoS) deadline or have no firm plans of preparing for and dealing with this date – after which they will be forced to pay big money for security updates if they wish to continue using Windows 10.
The report states that within this 35%, 21% of SMB customers are aware of the upcoming Windows 10 EoS but still have no plans to upgrade, while 14% remain entirely unaware. This combination of unpreparedness and lack of awareness poses serious concerns, given the security and compliance risks of using unsupported systems post-EoS.
This impending end-date of Windows 10, together with the huge advances and benefit of Windows 11 and the new Copilot+ PC devices now flooding the market, should form the foundation for a transformative leap forward in security, performance, and productivity potential, making them the ideal choice for individuals and organisations alike.
Windows is not just an Operating System – it’s the foundation and access to what your device, applications, imagination and AI can do for you.
Windows and Surface: Secure from Chip to Cloud
Windows 11 is the most secure version of Windows ever, built from the ground up to meet evolving threats as part of the Microsoft Secure Future Initiative. Its advanced security features span from chip-level protection to cloud integration, ensuring comprehensive safety for your data and devices.
Chip to Cloud Security
Beyond security, Windows 11 delivers much faster boot times, instant-on technology, and much improved multitasking capabilities. Features like Snap Layouts and enhanced docking experiences streamline workflows, while AI-powered tools like Windows Copilot, AI Seach, Click To Do and Studio Effects elevate productivity to new heights.
The redesigned and refined modern user interface adapts seamlessly to modern devices, offering a fluid experience for creativity, gaming, and work.
The Role of Copilot+ PCs
Modern Windows 11 devices (like Surface Laptop 7 and Surface Pro 11) equipped with Copilot+ technology redefine what your device and applications can do. These devices combine cutting-edge hardware with local AI-driven features to enhance performance, security, and battery life. Copilot+ PCs are designed to handle demanding tasks with ease, ensuring smooth operation and extended uptime.
AI integration in Copilot+ PCs goes beyond productivity. From intelligent multitasking to personalized assistance, these devices empower users to achieve more with less effort. Whether you’re managing complex projects or exploring creative endeavors, Copilot+ PCs are your ultimate companion. As these become common place, every software vendor and application will start to leverage the power of local and on-chip AI to enhance their application experience on Copilot+ PCs.
Options for Windows 10 Users
With Windows 10 now 10 years old, Microsoft do have options for those who still need more time to migrate to Windows 11.
Extended Security Updates
Microsoft offers Extended Security Updates (ESU) for Windows 10. These are a cost option, but will provide critical security patches for up to three years after the end of support date in October 2025.
One positive though is that organisations that need to remain on Windows 10 but are using Intune or Windows Autopatch to manage your updates then Microsoft have kindly added a Windows 10ESU Cloud Managed licenses to the April 2025 Product Terms. These are aimed at organisations who are managing updates using Intune or Windows Autopatch and in return receive 25% discount from the regular ESUs
Windows 365 Cloud PC
Windows 365 Cloud PCs on the other hand allow organisations to repurpose existing Windows 10 devices, streaming Windows 11 from the cloud for a secure and modern computing experience.
For these scenarios, Microsoft also include Windows 10 ESU free of charge to ensure you continue to protect the base Windows 10 device used to access your Windows 365 Cloud PC from.
PlusMicrosoft are keen to support their commercial customers during these changing times, and have announced that from 1st May 2025, they are a 20% discount on all Windows 365 plans to new commercial customers.
Modernisation Benefits
Upgrading to Windows 11 or Copilot+ PCs isn’t just about staying secure—it’s about unlocking new possibilities and opportunities to modernise everything from device management, policy implementation, and system hardening improve user uptime and productivity, delivering faster ROI for businesses.
Windows 11 on Copilot+ PCs, provides significantly enhanced battery life and enables new and upcoming AI-driven features to ensure a seamless and efficient computing experience for years to come.
As we approach October 2025 – cosumers and organisations need to embrace the future with Windows 11 with Copilot+ PCs. Whether you’re upgrading your fleet or exploring cloud solutions, now is the time to prepare for a secure, innovative, and productive tomorrow.
Talk to your Microsoft Partner about device refresh, device recycle, Windows 11 migrations, Device as Service offering or how Cloud PC technology like Windows 365 and AVD forms part of your Windows and devices strategy.
This blog post looks back at the history and evolution of Microsoft Surface dating back to 2007 and the iconic Surface Table to today’s sleek and beautiful Surface Copilot+ PCs.
As Microsoft turned 50 last week, and I watched the “Copilot Show” on both my Surface Pro 11 and (for nostalgic reasons) Surface Pro 1, I thought I should revisit the twists and turns of Microsoft’s transformative and sometimes hero Surface line.
I’ve been a fan of Surface since I got my hands on the own first Surface devices – the Surface RT and Surface Pro 1 (which I bought in combo), but my journey began even before that with the original Surface, which was not a tablet but “a big ass interactive table”
2007: Where it started – The Surface Table
Back in 2007, I was working at RM Education (UK leading supplier of IT to education) and we were the Education UK launch partner for the original Surface Table computer.
Surface Table circa 2007
This early Surface was a huge 30-inch touch-screen display that delivered in the form of a coffee table style device. It showcased Microsoft’s leading edge PixelSense technology, which was used a combination of integrated sensors and no less than seven infrared cameras to track fingertips, objects and swiping motions. It also allowing for the concept of specialised tags (before QR codes were a thing) and objects to interact with images on the screen.
Surface Table Teaser 2007
This technology was totally breath-taking from an innovation perspective and aimed mainly at for businesses and education. It sold in the UK for more than £10,000 and we sold a handful or so of devices to leading tech innovator/showcase schools, colleges and Universities in UK. I also saw these pop up in flagship retail stores and even found one in a bar in Redmond, US.
2012: Surface RT – A conceptual leap forward
Fast forward to 2012 where Microsoft’s Chief Product Evangelist, Panos Panay, introduced the very original Surface tablet device (the Surface RT) to the world.
Surface Generations
This device marked the beginning of a new era for Microsoft with dedicated hardware and software that worked “in tandum” together, very much the approach and appeal that Apple had with the iPhone.
Touch-screen devices and tablets had existed in one form or another since the late 1980s, and Microsoft had been pitching pen input with heavy, bulky PCs which ran a modified version of Windows XP and Office XP in the form of Windows XP Tablet Edition. Again, RM Education were education launch partner for these back in 2004. I have covered this in a previous blog and mine still works!!
The original Surface device – the Surface RT came from “almost” nowhere. Though an innovative device for its time, it was really more of a proof of concept aimed at kickstarting a much-needed innovation push into end user laptops which were mainly (at the time), clunky and plastic clam shell laptops.
Surface RT never really succeeded as a mainstream device, due to its limited app support, mainly due to the reliance on the (at the time almost odd choice of) Arm processor. Despite Microsoft doing a good job of porting its own office apps, many others didn’t follow suite meaning the device suffered from a huge app shortage (sound familiar???).
Original Surface RT
Despite its initial shortcomings, Surface RT did introduce some significant hardware innovations like the integrated kickstand and type cover keyboard, which are still standout features on Surface Pro devices today. It also lit a light on what devices running ARM based chip-sets were and would be capable of.
Surface RT was, a great looking device for it’s time. It was impressively slim and light, came with full-size USB port and a microSD card slot. The device (bear in mind this was 2012), can with 2GB of memory, a 1.3GHz quad-core Nvidia Tegra 3 processor, integrated graphics and 64GB SSD storage which was little low even then.
The point of this was concept and a line in the sand that portable computing was about to get a reboot it….. and it did, kickstarting fresh innovation not only within Microsoft but across the wider manufacturers too.
2013: Surface Pro: The Game Changer
Then, around six months later in 2013, Microsoft launched the Surface Pro. This time it is not a prototype and far less of a Proof of Concept, shipping with a full-featured intel x86-based architecture. The Real Surface Pro was born.
The move to Intel hardware and Microsoft’s new Windows 8 Operating System (which was really designed for touch devices) was essential for the Surface on-going development. Surface Pro brought laptop-level functionality in a tablet form factor and the addition of the kick stand and Type Cover Keyboard made switching from Tablet to Laptop mode a breeze.
The original keyboard wasn’t great to be honest and took some time to adjust too as the keys we not physical keys and had no travel. The track pad was also really small. The Kickstand was super reliable and presented the device is a good angle to work on but was not adjustable and feels very simple in contract to the slickness of Surface Pro from around V4 onwards.
2014: Surface Pro Improvements
We saw Surface Pro 2 and Surface Pro 3 ship in 2014 as Microsoft continued to improve on the device, slowly taking user feedback and making subtle changes to demonstrate to Microsoft’s partners what was possible in detachable-tablet designs while attracting die-hard Windows fans.
This of course led to other OEMs closely watching the changes and innovation Microsoft were attempting with both Windows OS and Surface and the coming together of these technologies.
Surface Pro 4 (image (c))
It wasn’t really until Surface Pro 4 that commercial customers would take Surface seriously… It was here that Microsoft truly became an innovator and front liner in the Windows device’s market. Surface Pro 4 with Windows, innovated the development of Windows.
Windows Hello for Business – Windows 10/11
We saw Microsoft really prefect ink and pen and drove new security innovations too bringing the concept of (now a security stable) of Windows Hello for Business to Windows and the wider OEM space.
2015: Big and Mighty – Surface Book
Microsoft continued to innovate in this space with new and cutting edge devices. In 2015, Microsoft unveiled the Surface Book. This still a 2-in-1 but in new design that was much closer to the way a conventional laptop looked. The difference though was it had a fully detachable tablet screen.
Surface Book 2 with detachable screen
This design further bridged the gap between dedicated tablets and laptop devices. The Surface Book featured a flexible docking connection that let the screen completely separate from the base (which housed the keyboard) and function as a dedicated Surface tablet.
Surface Book 2 in Laptop Mode
There was a battery in both the base (keyboard unit) and screen, meaning you could detach and re-attach whilst the device was powered on and running applications. There was a dedicated “undock” key on the keyboard which ensured Windows was “ready” for the dock disconnect to work without interupring your session too.
Surface Book Undocking Process
It was super slick and another fleet of engineering marvel from Microsoft.
You could use the Tablet portion in standalone mode, which worked really well with the Surface Pen (massively perfected from the original Pro 1) and could even re-attatch the screen in either forward or backward-facing orientation (folding it over on itself). It was really popular device with Microsoft employees and partners in particular.
Microsoft continued to update Surface Book, with Surface Book 2 in 2017 and Surface Book 3 in 2020, both saw improvements to the docking mechanism and upraded performance including decicated GPUs which were housed in the keyboard portion of the Surface Book.
2016: Surface Hub: Echoes of the Original Surface Table
Microsoft launched the Original Surface Hub device in 2016. These came in 55″ and 84″ version and were large-format display screens that functioning like a high-tech whiteboard for conference rooms.
Surface Hub 55″ on Stand. These were also available in a huge 84 and ran Windows 10 “Team Edition”
This product continued the legacy of the original Surface table, packed with multitouch digitizer and a customised of version of Windows 10 designed for Surface Hub. The 84″ version was very heavy and retailed for around £24,000. It needed specialist partners to sell and install them and run (essentially) Windows 10 Store apps and Edge. The device had 10-point multi touch and supported cross tenant sign-in, supported MFA and gained support from third party apps such as AutoCAD and several leading education and training apps designed especially for Surface Hub.
2016 – Surface Studio – a thing of beauty is born
This remains the one device I have never owned and really wish I had. The Surface Studio, released in 2016, was an all-in-one PC with a gorgeous pull-forward display, appealing to creative professionals. It was a thing of beauty, and was very Apple Mac style.
The Surface Studio really was a groundbreaking all-in-one PC designed for creative professionals and also for organisations that really wanted a showcase device on their reception desks! Surface Studio features a unique Zero Gravity Hinge that allowed the 28-inch PixelSense display to be tilted to a flat position, similar to a drafting table. If you watched the Sayta Nadella keynote on Microsoft 50th Birthday, you would have noticed the gorgeous Surface Studio Sayta was working on.
Surface Studio was (well still is) gorgeous – with a high-resolution display of 4500 x 3000 pixels and supported both DCI-P3 and sRGB color spaces. It was super powerful too – equipped with powerful Intel Skylake processors and NVIDIA GeForce GTX graphics meaning it could run professional-grade software like Adobe Premiere Pro and Autodesk with ease.
Microsoft released the Surface Studio 2 and later the Surface Studio 2S (sadly the last one). Its elegant design, versatile input options, and transformative experience made it a standout product in the Surface lineup and one that really does show the innovation and inventiveness that defined the Surface brand.
2017 – Surface Laptop is Born
The Surface Laptop was released in 2017 and echoed several of the Surface tablet’s design elements but without the detachable tablet capability. This appealed to Surface fans who needed a more traditional clam-shell style laptop and allowed Surface to compete in the fierce and competitive traditonal laptop space, accepting the fact that not everyone was a fan (I am) of the 2-in-1 form factor and didn’t see the need for pen and ink. That said, Surface Laptop has supported pen until the most recent verion (Laptop 7). The device still sports the 10-point mult-touch screen, something I find hard to believe is not standard on every laptop build….buy hey ho!
Surface Laptop 7
Microsoft say that the Surface Laptop is Microsoft’s most popular device. We have seen multiple updates year after year with Surface Laptop 7 (both Intel and Snapdragon Elite variants) being in the latest Copilot+PC devices (read more later).
2018 – Arrival of the Surface Go family
OK – so these were called the Surface Go and Surface Laptop Go range.
The original Surface Go was launched in early 2018 and brought the same sleek design and style of the Surface Pro but in a mini version and offering standout value. By scaling back the processor to Intel’s Pentium Y range and swapping the solid-state drive for cheaper eMMC flash memory, Microsoft trimmed the Surface Go’s price to around £449 making it far more affordable than the regular Surface Pro. There were a few high spec options for another hundred pounds or so!
Surface Go weighs in at just 1.15 pounds (without keyboard) and featured a 10.1″ 10-point multi-touch pixel sense display screen. At just 9.65″ x 6.90″ x 0.33″ (245 mm x 175 mm x 8.30 mm) Surface Go was small and light enough to fit in a handbag, use on a train or plane tray table and even stick in your coat pocket.
The lowest spec (cheapest device) – with the Intel® Pentium® Gold Processor 4415Y was in most cases a little under-powered, however it served a good purpose and bridged a gap providing a capable device with the same gorgeous look at feel, combining size and usability with style in a super compact form factor. The device supported Windows Hello(r) for Business, Secure Book and TPM 2.0, and the same slick 10-point multi touch screen and pen support and came with its own (optional) mini type cover keyboard.
Surface Go 4 vs Surface Pro 11
Surface Go 2 got an upgrade the following year with the Surface Go 2 which introduced full better Processors (With the Intel 4425Y or 8th Gen Intel® Core m3 Processor).
We got Surface Go 3 and Go 4 (released in 2024), all of which also shipped with an LTE/4G version for great connectivity and on-the-go support.
The Surface Go range remains one of my favourite Surface devices when travelling on when on holiday (I just wish they had an ARM version to get more battery and performace):-)
Surface Laptop Go – a mini–Surface Laptop was launched in 2020. These weighed in at 2.45 lbs, were powered by 10th Gen Intel® Core™ i5 processor – 1035G1 making them really practical and supported up to 256GB SSD and 4 or 8GB RAM. These shipped with Windows Hello(r) with fingerprint reader and again TPM chip. They had a large trackpad, high quality keyboard, came in lots of colours and had a 12.4-inch 10-point multi- touch screen but no pen support.
Surface Laptop Go 3 – a great compact all rounder
Surface Laptop Go 2 and Laptop Go 3 (shown above) followed in each subsequent years with Laptop Go 3 being the current version. Surface Laptop Go weigh in 1.13 kg and claims up to 15 hours of battery (though I tend to get 7 to 8 of real usage)
These appeal to home users, students and info workers that favour portability and lightweight devices and tend to Dock to a screen when in the office.
2019 – Surface Pro X – Windows on Arm is back
In 2019, Surface Pro X was revealed. This was a super thin (thinnest Surface yet), modern (and in black) Surface Pro device, with up-rated keyboard, newly designed pen (Surface Slim Pen) and featured USB-C ports which for the first time supported both monitor connectivity and charging, along with the now standard Surface Connector port which still exists today in 2025 Surface devices.
Surface Pro X, brought back the Arm processor and an dmuch upgraded Windows on Arm (WoA) architecture which meant Surface Pro X could run both native Arm compiled applications as well as apps that were only available on x86 platforms using x86 emultion mode. Despite critisism, this actually ran really well most of the time and continued to improve as Microsoft enhanced the WoA architecture over the next few years.
The Surface Pro X, powered by Windows on ARM, represented a significant leap in mobile computing by blending the versatility of a tablet with the power of a full PC experience. Unlike traditional x86-based devices, ARM architecture offers remarkable efficiency, enabling longer battery life, instant-on responsiveness, and LTE/4G connectivity. This as important for anyone in a role that needed always-on seamless mobility and provided a far more secure way of connecting than coffee shop hot-spots and clunky VPNs.
Windows on Arm Growing App Eco system
The integration of ARM into Windows allows for optimised performance on custom silicon, reducing power consumption while maintaining productivity. This was different to the Surface RT days, as app developers were already making and optimising software for ARM, meaning the app-gap was less of an issue. As this gap in compatibility narrowed (and continues to), it makes the shift even more transformative and benefits more recognisable.
With its ultra-thin design, edge-to-edge display, and AI-enhanced performance, the Surface Pro X challenges the conventional notion of PC architecture and signals a future where portability and performance are no longer trade-offs but complementary strengths.
2019/2020: Surface Hub goes Slim with Surface Hub 2
The Surface Hub 2 was officially released in 2019. It introduced several key improvements over the original Surface Hub, which debuted in 2016. The Surface Hub 2 featured a much sleeker design (looked like a giant Surface Pro) was much, lighter weight, and a more versatile 50-inch display with 4K resolution, compared to the original’s larger and heavier models. It also supported multi-user login, allowing multiple people to collaborate seamlessly. A bigger 85″ inch version was also made available.
This device was designed to be modular, with removable processors for easier upgrades. These advancements made the Surface Hub 2 a more dynamic and adaptable tool for modern collaborative environments.
Additionally, the Surface Hub 2 was supposed to introduce (through a software update) the ability to rotate the screen between landscape and portrait modes, enhancing flexibility for different use cases – this unfortunately never came to Surface Hub 2, but did to Surface Hub 3 and to this existing version through a modular hardware upgrade transforming to the Surface Hub 3.
The Surface Hub 3 now has the option of running full Windows 11 or being configured as a Teams Room, running the full Teams Room OS.
2021: Surface Laptop Studio: Versatile & Powerful
In 2021, Microsoft introduced the Surface Laptop Studio, blending the convertible laptop concept of Surface Pro with a remixed version of the pull-forward display found on the gorgeous Surface Studio Desktop devices.
These were power horses, with the latest desktop class processors from intel (13th Gen Intel® Core™ i7-13800H built on the Intel® Evo™ platform) and They were also the first Surface devices to feature their 14.4” PixelSense™ Flow Display with 2400 x 1600 resolution and up to 120Hz refresh rate and featured NVIDIAFootnote® RTX™ 2000 Ada Generation Laptop GPU with 8GB GDDR6 vRAM
The Surface Laptop Studio (model 2 shown)
This product essentially split the difference between the Surface Studio and Surface Book. The unique display orientation was ideal for drawing and writing notes on-screen with something other than the usual laptop or tablet modes. However, it introduced some awkward issues in using basic laptop features, like the keyboard and trackpad, which required switching back and forth between drawing and laptop modes which we a little cumbersome in use.
Microsoft also shipped a V2 of the Surface Laptop Studio but discontinued it in 2024 as part of their simplification and rationalisation of the portfolio.
2024: The New Age of Surface: Copilot+ PCs
In 2024, The AI Powered PC was born.
Microsoft introduced the latest evolution of the Surface lineup with Qualcomm, followed by Intel powered devices which, along with Windows 11 24 H2 brought new AI-enhanced features and apps which continue to evolve.
Part of the Surface Pro 11 and Surface Laptop 7 range, these Copilot+ PCs showcase the latest AI capabilities and innovations, marking another significant shift for Microsoft as other OEM also are following with their own Copilot+ PCs.
Surface Pro 11 Copilot+PC with Flex Keyboard
Copilot + PCs have minimum specification of requiring a dedicated NPU capable of delivering more than 40 trillion AI operations per second (TOPS), 256 GB SSD storage and at least 16GB RAM (and Windows 11 24 H2).
This is the current generation of Surface devices…
What’s Next for Surface?
There are lots of rumours, but what we know is we are now in the era of the AI / Copilot+ PC. These next generation of devices are the only devices you will be buying in a few years time. If you are buying a new device today to last you for the next 3-5 years, make it a Copilot+PC.
From a form factor perspective, expect Surface Pro and Surface Laptop to continue to be mainstream from Microsoft. With regards the Laptop Go and Surface Go, I expect these to continue. You will see and hear lots of rumours this time of year new devices expected to be announced around May / June as usual.
Will we see the Surface Studio return, will we see Snapdragon chipsets in the Laptop Go or Surface Go family or will we see a new type of device emerge? One thing is sure – Surface contines to innovate the market. They may not be the number one OEM in terms of market share, but they innovate and set the stage for the best experience of Windows.
Microsoft are the only Windows device manufacturer that own the design, code stack and security layers from Chip to Cloud.
Surface has evolved from furniture to the tip of the spear of modern hybrid computing.
Which Surface device holds the most nostalgic value for you?
What innovations would you love to see in the next generation of Surface?
Windows 365 Link is aimed (currently) for commercial / business customers and provides a simple, fast, secure and fast way to connect directly to the Windows 365 cloud service provide access to a dedicated (or shared in the case of front line workers) Windows Cloud, a full persistent Windows desktop in the Cloud. The configuration of these desktop experiences is managed via Intune and the specification of each users Cloud PC is configurable subject to the license allocation for the user.
Windows 365 Link
The Windows 365 service itself as a service is not new however, with it being available through the browser and via the Windows App which is available on Windows, Mac, Android and Apple iOS.
The combination of dedicated device and Windows 365 Cloud Service should make for a simple and more easily manageable experience for IT departments than managing physical fleets of desktops and Laptops while also significantly reducing the needs of hands on support.
Is Windows 365 Link just a Thin Client?
No. But there is a definately similarity!
Many organisations have used Thin Client devices (such as igel thin clients) that run a virtual Windows desktop (shared or dedicated) from a local or data centre deployed server farm. They can also be used to access Virtual Desktop Infrastructure (VDI) services such as Citrix, VMware and Microsoft Azure Virtual Desktop.
Windows 365 Link is, essentially a modern version of the thin client, but designed especially to run full Cloud PCs from Microsoft’s Windows 365 infrastructure over the Internet. There is not support for VDI infratrautre and won’t even run desktops hosted on Azure Virtual Desktop. It just runs Windows 365 as the name suggests!
The device is small, weights just, and is vesa mountable as you’d expect. It’s also capable of driving multiple displays at 4K resolution.
Thin Client vs Windows 365 Link
Being a purpose built device (it’s not just a generic thin client device) it is built with Microsoft’s commitment to Security. It’s built by the same team that build Surface. It leverages Chip to Cloud security with features including Secure Boot and TPM and also includes Microsoft’s Pluton processor.
The device is designed to boot in seconds, which sounds like a better experience than the thin clients of the past and performance of Windows 365 experience and the office apps (including Teams) has been rigorously tested and performance tuned with the Windows and Microsoft 365 development team.
Windows 365 Link on Dual Screens at 4K
Windows 365 Link has been in a private preview program by over 100 organisation, Microsoft MVPs and internal employees to help refine and perfect the out of box experience, configuration and performance since November
Secure by Design
Windows 365 Link is a dedicated Cloud PC devices that has no local data, doesn’t allow boot to anything other than Windows 365, has no local admin users, and supports the strongest security including passwordless authentication using Microsoft Entra ID and passkeys. This significantly reduced the attack surface.
It also has security locks and vesa mounts for secure and concealed mounting.
Windows 365 Link promotes sustainable computing
Windows 365 Link is built using more than 63% recycled components and materials, has 100% paper-based packaging, is an ENERGY STAR-certified device, and is designed to be long-lasting and repairable. They are super low power too and because Microsoft Cloud is committed to being carbon negative by 2030, the cloud compute they consume is also green and sustainable.
Availability
Windows 365 Link is available now (from April 3rd) in the US, Canada, Australia, UK, Germany, Japan, and New Zealand.
I’ll be doing a hands on review next week when mine arrives!!
Microsoft has finally unveiled a dedicated Windows 11 roadmap website, designed to simplify the lives of IT pros, and IT technical management and users who care about new features and updates.
This addresses longstanding frustrations about the lack of transparency in the Windows Insider program, where new features are tested before going live.
Why Was This Roadmap Needed?
In short – there has never really been one.
For years, IT professionals grappled with inconsistent communication and unclear timelines in the Windows Insider program. Managing systems with this uncertainty was a challenge, to say the least. Microsoft listened to feedback and responded with a user-friendly roadmap that offers:
Feature Tracking: It shows the current status of features—whether in testing, gradual rollout, or general availability.
Intended Timelines: Features now come with estimated release windows, helping IT teams prepare systems for upcoming changes.
Simplified Navigation and Transparency
The roadmap include features that are in testing with users enrolled in the Windows Insider Program, features in a gradual rollout phase, and features that are generally available. Many of the features will include a target release window, which should help with preparing for upcoming features and changes.
Microsoft new Windows Roadmap
This empowers IT and Change Management teams to manage changes effectively, a step forward from the often-criticised lack of clarity in past processes.
What about Windows Server?
No, not yet. For now, it only covers Windows 11 client editions – leaving out Windows Server.
Conclusion – Yes! Finally!
This roadmap marks an important evolution in Microsoft’s approach to transparency, giving IT administrators the tools they need to keep systems running smoothly. Though it’s still early days, the potential for this tool to grow and cover more updates is vast.
Of course just like the Microsoft 365 roadmap, features listed on the roadmap remain subject to change, postponement, or cancellation.
For more details, check out the Microsoft announcement
Surface Pro has always been about versatility and is the ultimate 2-in-1 device for business and consumers who want the flexibility and agility of a tablet and laptop in one.
Surface Pro can start as laptop, but when you detach the keyboard, you have a tablet, re-attach it and voilà – it is now a laptop again.
Over the years, the once flimsy feel keyboard of the first generation keyboards has got better and better to the point where it now competes in sense of feel, key travel and general use with even a laptop keyboard.
What if you could take this flexibility a step further?
IntroducingThe Surface Flex Keyboard?
Surface Flex Keyboard was released in 2024. It is a like a traditional Surface type cover but continues to work when you detach it. This enables a new style of working since you can use the Surface Flex Keyboard in detached mode thanks to the “auto-pairing” Bluetooth connectivity. This makes it great for flexibility, posture and helps you (if you want or need to) change your desk set-up.
Surface Pro Flex Keyboard
With Surface Flex Keyboard, pairing is instant and seamless. Simply connecting the keyboard pairs it instantly and when you detach the keyboard, you can keep working “with” the keyboard not attached.
Surface Pro Flex Keyboard
This means, whether you are taking notes in OneNote, mind-mapping in WhiteBoard or just repositioning your workspace/desk to be more ergonomic. This also works really well when you are working on a train or plane (or sofa) and need to reposition your device.
The best bit – you don’t need to buy the very latest Surface to use it. I’ve just got my hands on one this week whilst at MVP Summit in Seattle and am now using it with my two-year old Surface Pro 9.
Surface Flex Keyboard actually work with all Surfaces going back to the original Pro X which was released in 2019!
Seamless Connectivity, Premium Feeland Different usecases
The Flex Keyboard’s transition between physical and Bluetooth connections is seamless, making it feel like magic. As you’d expect, this is a premium accessory, and it shows. The keyboard really good travel, feels premium and even has the satisfying tactile bump and fast keyboard rebound, similar to that of a Surface Laptop or MacBook Air.
The base of the device is enforced with carbon fiber layers, reducing the bounciness / bendyness that users often criticised in the earlier days of Surface Pro. Oh – you also get a really great haptic touch-pad too which is smooth and precise, and can be adjusted and configured in the Windows Settings.
The keyboard comes in different colours and is wrapped in the usual beautiful soft Alcantara fabric
Compatibility and Value
Surface Flex Keyboard actually work with all Surfaces going back to the original Pro X which was released in 2019, making it a versatile option for new Surface Pro users or those that either need or want a new keyboard for their existing device.
The Surface Flex Keyboard costs from $249 currently in the US and I found them for around £225 in the UK at time of writing.
There seem to be good deal around at the moment but it’s a great keyboard and definitely recommend it for anyone who wants the latest and greatest.
Conclusion
Surface Flex Keyboard is an impressive addition to the Surface Pro “accessories” lineup and I totally love it. Yes they are pricey (but the non flex keyboard is too), but its seamless connectivity (with no manual pairing required), premium feel, and backward compatibility with older devices make it a compelling choice for Surface users new and existing.
Microsoft has introduced Windows 365 Disaster Recovery Plus, an advanced add-on designed to drastically reduce downtime for Cloud PCs during unexpected outages. It’s currently available in preview and set for general availability later in the sprint 2025. It aims to minimise Recovery Time Objective (RTO) to just 30 minutes – down from the previous four-hour benchmark for large tenants.
Downtime is the ultimate disruptor for any business, especially when it comes to productivity-critical systems like Cloud Services and of course Cloud PCs. Recognising the demand for quicker recovery times, Microsoft has introduced Windows 365 Disaster Recovery Plus which is currently in preview and will be a paid-for / licensed add-on for Windows 365 Enterprise customers.
Disaster Recovery Plus will offers much faster recovery times to address the limitations of its predecessor “Windows 365 Cross-Region Disaster Recovery” which launched in July 2024. Disaster Recover Plus is due to generally available from during spring this year (2025).
This will be a cost option and is designed for users within organisation whose Cloud PC use demands the highest levels of disaster recovery performance and speed of recovery in the event on an outage.
Sharper Focus on Recovery Times
The original Windows 365 cross-region disaster recovery feature presented huge value, enabling business continuity for Cloud PCs during unforeseen events. This service worked by created snapshots of Cloud PCs, which were stored securely in a secondary region defined by the customer. In the case of the need to invoke recovery, users were able to access temporary replicas of their Cloud PCs, complete with all applications and settings based on the most recent restore point – it worked pretty well.
There were however, some limitations. You see, while applications and settings were restored, unsaved work was irretrievable, making OneDrive or SharePoint essential for active file management (which of course most us use right!). Additionally, the recovery process could take up to four hours for larger tenants – which is longer than it takes most physcial devices to be reprovisioned.
Microsoft’s new Disaster Recovery Plus addresses the Recovery Time Objective (RTO) issue reducing recovery time down to around 30 minutes.
Configuring Disaster Recovery Plus
Configuration of Windows 365 Disaster Recovery Plus is configured in the Windows 365 configuration section within Intune under Devices > Windows 365 > User Settings > Optional Business Continuity and Disaster Recovery.
These disaster recovery add-ons are designed to be used in case of a large outage and not individual or groups of users since this invokes the full disaster recovery process. During this outage (or of course when running a test) the Windows 365 Disaster Recovery Plus service will move selected users to their temporary Cloud PCs
Microsoft say that Windows 365 Disaster Recovery Plus may be applied to a set of individual users or user groups to provide fast and simple activation or deactivation.
Previews and Pricing
As is typical with Microsoft previews, IT admins will have the opportunity to try out this service free of charge. I have not yet seen pricing for the final service and how this will work, but I expect this to ROI based and of course optional for customers that need these higher level of RTO.
Conclusion and Thoughts
For customers for whom any loss of service costs money, the value proposition should be clear. Windows 365 Disaster Recovery Plus bridges a critical gap in the speed of recovery enabling businesses to restore operations significantly (around 8 times faster) in these high-stakes scenarios. The the ability to bring Cloud PCs back online within 30 minutes is a substantial improvement over the four-hour window that currently exists.
The question I guess remains, should this be a chargable extra or do customers just expect this level of performance as services like Windows 365 evolve.
You can read the full Microsoft article <– here —> :
If you are a WindowsInsider then the latest update to Windows 11 (which will soon become mainstream) brings a mixture of new features and subtle, but important redesign. Let’s taken a look.
New File Sharing Tools
One of the standout features in the new update is an enhanced file-sharing menu. This new tool appears at the top of the screen whenever you drag a file out of a folder.
New native file sharing in Windows 11
It presents an array of icons for apps like WhatsApp, My Phone, and Microsoft Teams, allowing for seamless sharing directly through these platforms. Additionally, you can now share files from jump lists on the taskbar, making it even easier to send documents, images, and PDFs.
Redesigned Start Menu
The Start Menu, which was relocated to the center of the taskbar with Windows 11, has received several layout options in this update. Users can now choose between grid or category views for the All Apps page.
New desktop grid view in Windows 11
As you can see if the image above, the new grid view maintains alphabetical ordering, but extends the layout sideways to fit more apps on screen, reducing the need for scrolling. The category view groups applications under headings like social, productivity, and entertainment, with the most-used apps highlighted for quick access.
This is much easier to use and more pleasing on the eye in my option. What do you think?
Multiple App Access to Webcam
In response to feedback from users, Microsoft will now allow multiple apps to access a webcam simultaneously (though there are some hardware limitations).
One of the primary benefits of this new feature is that, for the first time you can leverage video streaming for both a sign language interpreter and the end audience at the same time, enhancing accessibility.
It can also of course be used for multiple apps using the same camera without having to close the other app or turn the camera off.
Summary
The changes to the Windows 11 desktop in my opinion provide some really useful features and redesigns.
To test these now you need to be a WindowsInsider and being pre release their may be bugs and refinements before the updates hit mainstream users.
You can now get Intel powered (as well as Snapdragon) powered Surface Pro 11 and Surface Laptop 7 for business.
Image (c) Microsoft
Microsoft has given their Surface Copilot+PC the “Intel” treatment today with a new varient of their Copilot+ Surface Pro 11 and Surface Laptop 7. These follow the new sleeker design of the Snapdragon versions released last year.
Powered by Intel Lunar Lake processors, these are designed for business users who still need or want the latest Surface technology but prefer the power and versatility of an x86 processor over the Snapdragon ARM devices. Despite the huge amount of support that Windows on Arm (WoA) now has, there are still many legacy applications that aren’t compatible with Arm or don’t run well with x86/x64 emulation.
Adding new options to the current line up, these new Intel-driven Surface devices will coexist with the Snapdragon-powered cousins, will be exclusively available through Microsoft’s business online store and via Surface for Business commercial channels only.
Intel Inside!
Both the new Surface Pro 11 and Surface Laptop 7 offer configurations with the Intel Core Ultra 5 or Ultra 7 series 2 processors. The Intel powered Surface Laptop 7 is available in 13.8in or 15in display options.
These can be then be configured with 16GB or 32GB of RAM and storage options of 256GB, 512GB, or 1TB.
Being a Copilot + PC these also have dedicated NPUs, delivering 40 TOPS on the Ultra 5 varient and 48 TOPS on the Ultra 7 models.
Battery and Performance Boosts
The Intel powered Surface Laptop 7 for Business has over 20 hours battery life. Surface Pro 11 boasts over 14 hours!
Microsoft say these new devices deliver up to 26% faster performance when multi-tasking, up to 2x faster graphics performance, and 3x the battery life when on Teams calls.
The same, yet different!
While the Intel version of the Surface Pro 11 and Laptop 7 share many similarities with the Snapdragon cousins, the Intel versions come with a few subtle yet significant enhancements.
Both devices feature a much sought after anti-reflective screens to cut down on glare and reflection which should help improve remote and outside working. Surface Laptop 7 also. Comes with a card-reader variant (option), and the Surface Pro 11 gets a built-in NFC reader.
WiFi gets an upgrade too with support for the latest Wi-Fi 7 connectivity, added ports and even customisae haptic typing alongside a slighly larger touchpad.
Last, but not least, Surface Laptop 7 will also be available in a 5G variant (coming later this year), a feature previously only available on the Surface Pro.
Unlike the Snapdragon versions, the Intel models come in either classic Platinum or Black only.
Anew Surface Dock too
Microsoft also introduced the “Surface USB4 Dock,” a more compact and budget-friendly version of the Surface Thunderbolt 4 Dock. Released last year.
Surface USB4 Dock
The USB4 Dock can output to two 4K displays, using both the HDMI and USB-C ports on the back.
This is priced at around £100 cheaper too, though does ship with a few less ports. This makes it an attractive option for organisations that need docking solutions and are keen to keep the brand consistent with the device. Here you get two USB-C ports and one USB-A port, along with a HDMI port and Ethernet jack.
There is no Surface Connector Port on this model.
Pricing
Pricing for the Intel varients of the Surface Pro 11 and Laptop 7 are more expensive that the Snapdragon counterparts.
The Snapdragon devices start from $1,099, whereas the Intel models kick off at $1,499.
Availability
Both the Intel-powered Surface Pro 11 and Surface Laptop 7 are available for pre-order now.
Surface USB4 Dock is also available for pre order.
At CES 2025 in Las Vegas this week, Microsoft’s head of Windows devices, Pavan Davuluri, announced that Phi Silica, a Small Language Model (SLM), will be integrated into the Windows runtime as part of Copilot in the first quarter of 2025 to provide offline use and performance boosts whilst also paving the way for additional features and privacy enhancements made possible through local processing.
What’s a Language Model?
Before diving into the details, it’s important to understand what a language model is. Language models are designed to comprehend, generate, and perform human-like language tasks, having been trained on vast amounts of data. However, not all language models are the same – they come in different sizes, large and small, each with unique strengths and weaknesses tailored to specific requirements.
The main differences between small and large language models lie in their size, capabilities, and resource requirements.
LLMs are ideal for applications needing high accuracy and versatility, such as advanced search, chatbots and content generation.
SLMs are generally more suited for specific, lightweight applications, like mobile apps and edge devices and laptops such which have local NPUs like Copilot+ PCs.
SLMs are coming to Windows 11
The Phi Silica SLM, which was first showcased at Microsoft Build in Seattle in May 2024, is designed to complement the Large Language Model (LLM) that runs in the cloud allowing specific AI workloads and processing to be run locally or handed over and run in parallel with the cloud based LLMs.
Small, but mighty, on-device SLM
Microsoft
Why? Well, whilst LLMs are typically faster and more accurate, they require cloud-based operations and can be costly to run and inflict subscription fees (think Microsoft 365 Copilot). SLMs, on the other hand, can run many and other AI-driven applications and tasks locally on PCs, ensuring privacy and preventing data leakage to the cloud. However, SLMs are less sophisticated and require dedicated Neural Processing Units (NPUs) to provide these local AI capabilities. Hello Copilot+PCs.
Copilot+ PCs and AI PCs
The NPUs (Neural Processing Units) in Copilot+ PCs are designed to be highly power-efficient, capable of performing trillions of operations per second (TOPS) while consuming very little power. Specifically, on devices with Snapdragon X Elite processors, the Phi Silica model’s context processing uses only 4.8 milliwatt-hours (mWh) of energy on the NPU.
Additionally, the token iterator stage of the model shows a 56% improvement in power consumption compared to running on the CPU. This efficiency allows Phi Silica to operate without overloading the CPU and GPU, ensuring smooth performance and minimal impact on other applications.
Microsoft said that features like Windows Recall, Click-to-Do and other AI functionalities will soon be able to leverage these SLMs. Phi Silica uses a 3.3 billion parameter model, fine-tuned by Microsoft for both accuracy and speed and will. Improve performance, enhance privacy and enable more “offline” usage.
In this review I look at the Surface Laptop 7 which I’ve been using daily for the past 3 weeks. We look at ascetics, performance, battery life and more. It’s the first Copilot+PC from Microsoft which is set to yet again set the standards on the future of AI powered Windows devices!
I first got my hands on one of these devices last month at Microsoft Ignite 2024 in Chicago, where I had the pleasure to spend time with the global Surface Team in the community hub in the middle of the Ignite Expo Hall.
On show were the very latest Surface Copilot + PCs which feature the Qualcomm Snapdragon X powered devices that deliver over 45 Trillion Operations per Second (TOPS) of NPU power.
As part of the demo showcase, the devices were running the latest “insider” builds of Windows 11 where new innovative AI features within Windows, such as Recall and Click-To-Do, as well as updates to apps from leading developers including Adobe who were showcasing the next wave of innovation that is possible by harnessing the power of local NPUs on these new Copilot + PCs.
My History with Surface
I’ve been a fan of Surface many years, having owned, borrowed, or used numerous models since we transitioned to Surface around the Surface Pro 4 era. I even had a Surface Pro v1 and a Surface RT with Arm chipset running Windows 8 back in 2012 – devices I still have today in my “museum”.
As a Microsoft MVP, I’m also lucky to get access to demo and trial devices through the year which has given me some great perspectives of the continual evolution, advancements and innovation that Surface brings, not only to end user compute, but to the development and innovation of Windows.
Until recently, my daily device has been the Surface Pro 9 5G. This is a Qualcomm powered ARM device running Windows on Arm (WoA). I also have a smaller (Intel powered) Laptop Go, which I use when traveling light!
My latest laptop, and the focus of todays’ blog is the 13.8″ Surface Laptop 7. This is the latest generation of Copilot+ PCs. It is powered by the latest Qualcomm Snapdragon X Elite Arm processor and it truly a thing of beauty!
Not only does Surface Laptop 7 look absolutely gorgeous, with its premium sleek black finish, but the ‘instant on’ feature and Windows Hello ESS (which stands for Enhanced Sign-in Security) means that I am signed in instantly – no delay, and no “looking for you”. You click the button; the device wakes up and you are in.
Windows Hello ESS uses specialized hardware and software components, including Virtualization Based Security (VBS) and Trusted Platform Module 2.0 (TPM 2.0), to isolate and protect biometric data. This ensures that biometric data, like facial recognition or fingerprint information, is securely stored and processed
What are Copilot+ PCs?
The Qualcomm Snapdragon powered Copilot+ PC is designed to deliver an unparalleled user experience, combining cutting-edge technology with seamless performance and truly all day battery life combined with whisper quiet operation. These are powered by Qualcomm Snapdragon Plus and Elite processors (Arm processors) and run Windows on ARM as the core Windows Operating System.
Windows has traditionally run on machines that are powered by x86 / x64 processors, but more recently, also runs on devices powered by Arm processors. That is the case for the current generation of Copilot+PCs like Laptop 7 and Surface Pro 11.
Arm-powered devices are particularly interesting because the power-frugal nature of the Arm architecture enables these devices to offer longer battery life while delivering great performance. Arm Systems on Chip (SoC) often include other key features such as a powerful CPU, GPU, Wi-Fi & mobile data networks, as well as Neural Processor Units (NPUs) for accelerating AI workloads.
For most users, the differences between Windows on Arm and Windows running in x86/x64 are invisible other than the performance and efficiency improvements Arm based devices can bring to Windows.
The Laptop 7 I have been using is the 13.8 inch device with 32GB RAM and 1TB SSD.
Surface Laptop 7: The Out of Box Experience
From the moment I unboxed the device it gleamed with the high quality, premium elegance that is Surface. People often ask me what it is about Surface that I love compared to “other” brands.
Surface Laptop 7 Copilot+ PC
You only have to hold and feel a Surface to fall in love with it. It is truly elegant and premium device in every way, but more importantly, Surface is designed to showcase the very best of the Windows and is always the innovator and leader upon which other OEMs are “inspired” to copy. From touch screen, 2-in-1,to pen and ink and Windows Hello, these features were all born with Surface. Copilot+ PCs are no different. The stage is set for the future of AI powered devices.
Next there is the sustainability factor. Surface is built from more recycled materials with the enclosure being constructed of >67.2% recycled materials, including 100% recycled aluminum. Surface Laptop is another step toward Microsoft’s goal to be carbon negative, water positive, and achieve zero waste by 2030.
Surface Laptop 7: What’s under the hood?
This is a Surface through and through. High Quality, premium finish, and fantastically put together with the all the best hardware to make Windows shine.
Horse Power – Unlike the Surface Laptop 1-6, Laptop 7 is powered by ARM processors. Microsoft offer a choice of Snapdragon X Plus (10-core) or Snapdragon X Elite (12-core). The 15-inch version by comparison only offers the Snapdragon X Elite.
Connectivity: Surface Laptop 7 ships with the latest Wi-Fi 7 and Bluetooth 5.4, along with two USB-C Thunderbolt 4 ports, and and “old-skool” USB-A. There’s also a 3.5mm headset jack, a microSDXC card slot, and the standard Surface-Connect Port too! The device can be charged via the Surface Port and/or USB-C.
Cameras and Video: The “web-cam2 is a 1080p Full HD camera for your Teams or Webex calls and also incorporates the Windows Hello Biometric / Facial security. Video and images are enhanced by Windows Studio Effects powered by the Surface Laptop 7’s local NPU.
Audio: On board we get the usual Dual Studio Mics with AI powered voice focus, OmniSonic stereo speakers with Dolby Atmos® and support for Bluetooth LE Audio
Display – The screen on the 13.8″ Surface Laptop 7 supports a resolution of 2304 x 1536 with contrast ratio of 1400:1 and refresh rate of 120Hz. The screen is fully multi-point touch enabled and is finished with a coating of Corning’s Gorilla Glass 5. The is no Surface Pen support (but to be honest, the form factor doesn’t really lend itself to pen and ink).
Keyboard: Surface Laptop gives you a full size keyboard. The is plenty of travel in the keys and decent traction. The keys also have back-lighting with different levels of brightness. You also get a sizeable trackpad. You even get the Copilot Key 🙂
Surface Laptop 7: Secure from Chip to Cloud
Surface Laptop 7 (along with Surface Pro 11), powered by Qualcomm Snapdragon, are also examples of Microsoft’s commitment to robust security through their chip-to-cloud approach.
Central to this security architecture is the Microsoft Pluton TPM 2.0, which provides a hardware-based root of trust, ensuring that sensitive data, such as encryption keys and user credentials, are securely stored and protected from tampering. This is complemented by Windows 11’s Secured-Core PC capabilities, which integrate hardware, firmware, and software protections to defend against sophisticated cyber threats and attacks.
Additionally, these devices feature Windows Hello face authentication with Enhanced Sign-in Security, offering seamless and secure biometric authentication. This leverages advanced facial recognition algorithms and hardware-level security to provide a fast and secure login experience.
Finally, Microsoft Defender is fully integrated at hardware and Operating System level to provide comprehensive enterprise protection against malware, viruses, and other cyber threats, further enhancing identity and privacy protection.
These features make Surface Laptop 7 and Surface Pro 11 secure, reliable choices for users and organisations who need the highest levels of protection for their data and privacy.
App Support – Will my Apps Work with ARM?
In short yes (almost certainly).
Application compatibility with Windows on Arm has always been a concern and I have seen many people, and organisations avoid “non Intel” Windows devices for fear their app will not work.
Outside the original Surface RT, I have been using ARM based Surface devices since the Surface Pro X. Today, I am yet to encountered any apps that do not work on my ARM powered devices. Every applications I use (including some from Adobe) now have native ARM versions of their apps.
Prism Emulation works as a software simulator, just-in-time compiling blocks of x86 instructions into Arm64 instructions with optimisations to improve performance of the emitted Arm64 code.
For any app you encounter for where there is not an ARM-native app, Windows 11 leverages Microsoft’s PRISM emulator. This provides x86 and x64 emulation to run non-ARM native apps in emulation mode, which the Surface Laptop 7 runs perfectly well. The benefit of using (and having) native ARM applications however is to allow users to fully benefit from the power and battery efficiency that these devices offer over the intel variants.
Microsoft App Assure is a service designed to help organisations ensure their applications run smoothly on Windows 11, including those on ARM-based devices. With App Assure, Microsoft offers expert support to resolve any compatibility issues, providing peace of mind when transitioning or updating applications to run on ARM architecture. This support is crucial for organisations embracing the efficiency and performance benefits of Windows on ARM.
Printers and Peripherals – will they work on ARM?
In short – most will.
When considering a transition to Windows on ARM devices, one of the primary concerns is whether printers and other peripherals will work seamlessly. Personally I have no issues at all. I use a Surface Dock, blue tooth keyboard and mouse, USB external webcam and an Epson Ink Jet Printer. Most modern peripherals will work without issues.
Printers (well older ones) can be a little more challenging due to lack of driver support, but Microsoft is actively working to improve this by developing more ‘Class drivers’ for legacy hardware.
Whilst the situation is improving, organisations with older or specialised hardware (we see a lot in education and manufacturing) may find they need to still with Intel variants for now, or at least check compatibility before moving to Windows on ARM.
Microsoft's approach of replacing legacy drivers with "class drivers" is part of their broader strategy to simplify and standardise driver support across Windows devices, including ARM-based systems. Class drivers are intermediate drivers that provide a simple interface between a vendor-written "minidriver" and the Windows operating system. This means that instead of each hardware manufacturer creating and maintaining their own drivers, they can use a standardised class driver provided by Microsoft.
Better Together – Windows 11 and Copilot+PCs
Windows 24H2 (along with some new Windows features that are currently in Preview) are set to revolutionise the user experience with a suite of new AI-powered tools designed to enhance productivity and streamline tasks.
Among the most anticipated features is Windows Recall, which allows users to search for files, emails, and web pages by describing what they remember, rather than relying on keywords. This feature, powered by multiple AI models running locally on the device, aims to significantly reduce the time spent searching for information.
Windows Recall (Preview)
Click to Do enables quick actions with text or images found in Recall’s snapshots (or from any screen), making it easier to copy text or share images. This is similar to Google Circle-To-Do feature you might have on your smart phone!
Another exciting addition is the Windows Copilot Runtime, which integrates over 40 different AI models, including a Small Language Model (SLM) and an Optical Character Recogniser. These enable the new tools like Click-To-Do along with new Windows features such as Live Captions, Auto Super Resolution, Generative Fill and Windows Studio Effects.
These all work locally (using the NPU) without sending data to the cloud. These tools not only enhance accessibility and visual quality but also provide a seamless and efficient user experience.
This prevents the CPU getting overloaded and slowing down your device, making things like Teams call with video filters applied, much less processor intensive and better quality.
Surface Laptop 7: Value for Money
Pricing of course varies by region and also your sector. It also varies if you are a consumer or corporate, so if buying for work, speak to you Microsoft Surface Partner.
On Microsoft’s official website, pricing for Surface Laptop 7 starts at £944 (inc VAT).
The model I am using is the 13.8″, Snagdragon X Elite with 32GB RAM and 1TB SSD which took the price up to just over £1,500.
In comparison (everyone always compares to Apple), the cost of the Mac Book Pro 14″ of close to equivalent spec is just shy of £2,000
Surface Laptop 7 – Summing it up
In the past few weeks, using Surface Laptop 7 has really enforced my love and passion for Surface and Windows on Arm powered devices and the future potential of Copilot+PCs.
Compared to a Intel Powered Surface Laptop 6, everything about this device feels faster and more responsive compared to any previous device (even my ARM powered Surface Pro 9) that I have used.
The device is lightening fast, silent (like it makes no noise at all) as it has no fans, and battery life averages over 17 hours of actual use between charges (and that is connected to an external screen too). I never take power supply when I go out.
The device wakes up and signs me in instantly when I lift the lid, thanks to Windows Hello ESS and when working, the device doesnt even apprear to get warm.
Video and Audfio Quality is enhanced by the new Windows Studio Effects in Windows 11, which leverages the NPU for superior audio quality and voice isolation and features like Eye Contact and local background blurring has a huge impact on video calls.
The new and exciting AI features like Microsoft Recall and Click- to-Do (in preview), along with the other Windows 11 enhancements are also great to use (these only run on Copilot+PCs today).
If you are not a fan of PWA (progressive web apps), the Microsoft is bringing good news. Windows Insiders are getting a new version of the Copilot app for Windows 10 and 11 which replaces the web-based application with a new native version.
The old app (or current app if you are not a Windows Insider) is a Progressive Web App which limits some of the Windows control such as quick view that is available in native Windows Apps. recently ChatGPT published their Windows App into the Microsoft Store and this latest update from Microsoft now makes the Copilot a real app too!
With this update, the previous Copilot progressive web app (PWA) is replaced with a native version. After installing the Copilot app update, when you run Copilot, you will see it appear in your system tray.
Microsoft Windows Insider Team
Whilst it’s hard to notice immediately differences, after installing the updated version (1.24112.123.0) Copilot on Windows is now a “proper” app rather than a WebApp.
This also means that Quick View can be used now with Copilot which lets you move the quick view window and resize it to suit your workflow. By default, the Copilot app in Windows uses the RegisterHotKey function and sets Alt + Space keyboard shortcut to open Copilot in Quick View mode which can be used to open and close Copilot’s quick view whenever you need it.
If you need to switch / flip back to the main Copilot app window, then this can be done by clicking the icon at the top left corner of the quick view window.
Devices with the dedicated Copilot key will open the Copilot app up the main window.
Microsoft has recently expanded the testing of its innovative Recall AI feature to Intel- and AMD-powered AI and Copilot Plus PCs. Initially available on Qualcomm-powered devices only, this feature is now accessible to a broader range of devices for testing.
Initially recalled due to privacy concerns this is now in Public Preview for Windows Insiders on the Dev Channel.
Recall works by taking screenshots of almost everything you do on your Copilot+ PC, (these are devices with dedicated NPUs that run at 45 Trillion Operations per Second (TOPS) or more). Recall makes it easy to search and recall past activities such as “the train route I was looking at on Tuesday” rather then scanning back through Internet search history.
Recall on Copilot+ PCs
This feature is entirely optional to use, but when enabled enabled, helps users find previous work, content or Internet data through natural language search or an interactive scrollable timeline.
As the user, you are completely in control of what snapshots are saved and how long for, and have the ability to delete them as needed, ensuring upmost privacy and security. Snaps shots require TPM, secure boot and Windows Hello to be active on the device and Microsoft has not access to the data which is encrypted on your device.
The power of Edge AI
Unlike services like Copilot, Recall and many of the newer Copilot+ PC features leverage local LLM models on the device as well as the NPU’s present on Copilot+ PC devices like the Surface Laptop 7 and Pro 11 range. As such when you install the #WindowsInsider Dev builds, you’ll also notice that Windows Updates installs a number of processing services as well as the Phi Silica LLM.
Recalls’ enhanced security and privacy
Microsoft has implemented many new security updates and controls to address initial concerns raised by security folk and early testers.
As I mentioned, accessing snapshots now requires Windows Hello for authentication, and the feature mandates the use of BitLocker and Secure Boot. Additionally, Recall can now automatically detects and excludes sensitive information like credit card details and passwords from being saved.
Click-to-Do and more AI features
Alongside Recall, Microsoft is also allowing Insiders on Copilot+ PCs to test out Click to Do feature, which recognise text and images in snapshots and content in screen allowing users to perform actions like copying text, invoking Copilot, saving and editing images and more. This functionality extends beyond Recall, enabling users to take actions on images and text with a simple Windows + Q key or Windows Key + mouse click.
In Paint, the new Cocreator top lets you create art and images by simply typing in text prompts. The Photos app has also been updated with new tools including Image Creator, which lets users make images from text prompts, and Restyle Image, which lets users add different artistic styles to their existing photos. You also get powerful generative erase tools which can be accessed directly from the app or from Click-To-Do.
These tools use local AI and analysis models on the Copilot+ PCs to work efficiently on the device itself through the use of the NPU.
Conclusion
Microsoft initially only made these features available for Snapdragon (ARM based) Copilot+ PCs but with this update they are continuing to u lease the new AI features in Windows 11 to more devices. The expansion of Recall to Intel and AMD Copilot+ PCs marks a step forward in enhancing user experience and productivity on this next generarion of devices.
Copilot was very much front and center at Microsoft Ignite last month. However, the Windows ecosystem also had lots of coverage. This includes Windows 11, new devices, Windows 365, and Windows 365 Link. Along with this, Microsoft talked in depth about the importance of the new Windows Security Initiative.
This forms part of the Secure Futures Initiative , a wider efforts to ensure everything access the Microsoft eco-system is secure by design and secure by default.
The Windows Security Intuitive is a comprehensive effort to ensure that Windows remains the most reliable and secure platform on earth. This blog summarise the key Windows and Devices announcements from Ignite 2024.
The Windows Keynote session at Ignite was delivered Pavan Davuluri, Aidan Marcuss, Navjot Virk and David Weston and can be viewed here on demand from Microsoft.
Windows 11 – The Most Secure Windows Ever
Windows 10 is end of life in October 2025, but Windows 11 has been mainstream now since 2021. Windows has always been the platform for innovation, meeting the needs of over a billion customers across enterprise, public sector, education, creators, developers and engineers. With this comes Microsoft’s responsibility to deliver the most reliable and secure platform.
The “CrowdStrike incident” back in July 2024, which impacted 8.5 million devices, was a stark reminder of the need for vigilance and innovation and the need to have better controls in place to protect the core of the Windows OS. “EU policy prevents Microsoft restricting access to its kernel”, but Microsoft have, following the global incident, announced the Windows Resiliency Initiative. This initiative aims at making Windows more reliable and secure for all customers, including those with mission-critical workloads but introducing changes to how both Microsoft and third-parties manage critical workloads and updates within Windows 11.
Changes After the Crowdstrike Incident
In the key note, David Weston shared insights from conversations with hundreds of customers, including CISOs, CIOs, and incident responders. The feedback highlighted the need for easier recovery, stronger resilience of critical security tools, and overall platform security. Microsoft is addressing these needs through the Windows Resilient Security Platform, which allows security product developers to build products outside of kernel mode, reducing complexity and improving recovery.
“In addition to the work we are doing with CISA as part of Microsoft’s Secure Future Initiative, we are heavily investing in safe languages to enhance the safety of our code. This commitment also aligns with CISA’s secure by design pledge. We’re applying this new approach to our security platform and other key areas like Microsoft Surface’s firmware and the Pluton security processor firmware. Part of becoming resilient is also increasing the prevention of attacks, so more security has been built into the operating system and not bolted on later. This reduces complexity and ensures you deploy less software that could become the next failure point. This is why we are targeting the most critical elements of Windows 11.”
David Weston | VP Enterprise and OS Security | Microsoft
Changes in Windows coming…
Improving Windows Reliability – with new capabilities to enable security product developers to build their products outside of kernel mode. This is known as the Windows Resilient Security Platform, which provides a flexible security API set and data collection points that can be used to build endpoint security products like detection and response or antivirus outside of the kernel. This change will help end-user protection and antivirus products provide a high level of security and easier recovery, with less impact on Windows in the event of a crash or mistake
Quick Machine Recovery – This solution can execute targeted fixes from Windows Update on machines, even when Windows is unable to boot. This will allow for quick deployment of fixes that address files, drivers, or any other operation needed to recover a non-bootable machine.
Strengthening Security Tools and Drivers – Microsoft are working with industry-leading security partners and the US Cybersecurity and Infrastructure Security Agency (CISA) to define new ways to increase resilience across the ecosystem. This includes adopting safe deployment practices, conducting additional security and compatibility testing for components like security kernel drivers, and developing strengthened incident response processes for streamlined coordination.
Enhancing Identity Protection – To combat the increasing risk and success in cases of sophisticated phishing attacks, Microsoft has hardened Windows Hello, the built-in industry leading multi-factor authentication (MFA) solution. Windows Hello now supports passkeys, which means much of the web can be protected with MFA seamlessly. This enhancement ensures that users no longer need to choose between a simple sign-in and a safe one. This is one step further to help customers remove passwords from their environment.
Local Administrator Protection – Microsoft is introducing administrator protection to address the challenge of over-privileged users and applications. With admin protection, everyone (even admins) will have standard user permissions by default and can make Windows system changes, including app installation, only when necessary and after authorising the change using Windows Hello. This reduces the risk of attacks by ensuring that employees, not malware, remain in control of Windows.
Deep Collaboration with CISA – Microsoft and the CISA are providing a framework for the IT industry as a whole to ensure that all partners, customers, and organisations can stay ahead of evolving security threats. This collaboration aims to deliver software that is safe, secure, and resilient through secure by design, secure by default, and secure through delivery practices.
These changes and improvements are part of Microsoft’s commitment to making Windows reliable and secure for all customers, including mission-critical workloads. The Windows Resiliency Initiative represents a significant step forward in ensuring that Windows remains the most secure and reliable platform on earth.
Windows 11 – Ease of Migration, Management and Updates
Windows 11 builds on Windows 10 technologies and further simplifies the management and migration process to Windows 11. Windows 11 can be managed with the same tools and processes used for Windows 10, ensuring minimal disruption to the workforce. The compatibility with App Assure guarantees that all apps will work seamlessly on Windows 11.
In contrast, Windows 11 updates are 40% smaller in size, making it easier to stay up to date and reducing impact on users/employees as well as on network bandwidth, disk-space and time.
Windows 10 to Windows 11 – Compatibility with App Assure
App Assure is a key component of the Windows 11 upgrade experience as it was in the Windows 7 to Windows 10 experience. App Assure ensures that all apps are compatible with the new operating system through millions of real life feedback, crash reports and user feedback. This application compatibility is backed by Microsoft’s promise to address any app issues that may arise, providing peace of mind for businesses transitioning to Windows 11. The App Assure portal provides guidance, assurance and clarity of application and application version compatibility.
Updates, Hotfixes, and Autopatch
Windows 11 is introducing several new features to streamline updates and hotfixes.
Quick Machine Recovery allows targeted fixes from Windows Update on machines that are unable to boot, ensuring quick recovery during incidents.
Windows Hotpatch, available through Autopatch settings in Intune, delivers Patch Tuesday security updates directly to employees seamlessly in the background without requiring a restart, reducing interruptions and speeding up the deployment of security updates.
Windows Hotpatch is one that is super important. By using Windows Hotpatch through Autopatch settings in Intune, Microsoft say that 65% of Patch Tuesday security updates are delivered directly without requiring a restart. This significantly reduces restarts and interruptions, allowing security updates to be deployed 60% faster.
According to Forrester research, moving to Windows 11 delivers an impressive 250% return on investment over three years compared to Windows 10.
Windows Backup for Entra ID
Another exciting new feature announced at Microsoft Ignite is Windows Backup for Entra ID. This feature, available in public preview in early 2025, will help organisations ensure a seamless transition of use settings and preferences when setting up a new PC or performing a traditional reinstall which is typical with OS upgrades in larger enterprises.
With Windows Backup, employees can easily transfer their desktop background, icon size, and other preferences to a new device, ensuring a consistent and familiar experience. This reduces the time spent on setup, allowing employees to be productive faster and significantly reducing IT overhead and help desk calls.
Windows 11 – New devices and un-paralleled performance
Speed and Performance
Windows 11 is designed to deliver superior speed and performance. Bear in mind WIndows 10 is 10 years old and was designed for a pre-pandemic world and a world where AI didn’t touch the end-point.
Newer Windows 11 devices offer double the battery life and more than three times the performance of older Windows 10 devices.
Microsoft’s introduction of Copilot+ PCs and AI-PCs, built for AI workloads, is setting a new new standard for productivity, combining advanced AI inferencing capabilities with top-notch security and performance. Satya said in his key note that all applications will be rebuilt as AI apps and Windows is no different. Microsoft are re-writing their apps and OS for the AI era and simple examples include simple in-box tools like Notepad and Paint that have advanced AI capability.
Leading vendors like Adobe are adding new capabilities in their applications that leverage local NPUs found in new Windows 11 Copillot+ and AI PCs
The New Generation of Devices in Copilot+ PCs
The new generation of devices in Copilot+ PCs is designed to harness the full potential of AI. These devices (again bvery centre stateg at Ignite) come equipped with advanced AI inferencing capabilities, enabling them to handle complex workloads with ease. Their Neural Processors (NPUs) can operate at more than 45 Trillion Operations a Second (TOPS) providing the fastes edge AI processing in the world. The integration of AI into these devices not only enhances productivity but also ensures that security measures are robust and effective.
With features like real-time threat detection and automated responses, Copilot+ PCs provide a secure and efficient environment for businesses and consumers.
The day after Ignite, Microsoft also released Recall and Click-To-Do into public preview for users enrolled on the Windows Insider Programme.
Windows 11 – Sustainability and Windows 365
Modernising isn’t just about cost savings; it’s about the collective responsibility and impact on the global economy, our business and the environment. Microsoft has committed to advancing sustainability, and adopting Windows 11 helps in achieving your company’s sustainability goals.
Microsoft boldly shared that Windows 11 reduces energy use as the “world’s first carbon-aware OS” and offers Energy Saver, increasing energy efficiency by up to 22%.
Microsoft talked about their own devices, Surface which are manufactured using recycled materials and more renewable energy. As an example, Surface enclosures use 100% recycled aluminum alloy and 100% recycled rare earth materials. They also used this time to share existing and new programs to help organisations reduce e-waste with the recycling and refurbishment opportunities available across our ecosystem partners such as Cisilion. There’s a dedicated sustainability site for Surface -> here <-
Microsoft also shared several examples of how organisations can extend the life of (and even breath new life into) older hardware with Windows 365 without sacrificing security protection or experience.
Windows 365 and Windows 365 Link
Microsoft shared how Windows 365 plays can not only play a crucial role in this sustainability effort but also used the opportunity to announce their new dedicated “thin client” device called Windows 365 Link.
Priced at $349 and available from Spring 2025, these dedicated low power, sustainability built devices can provide local compute power but with no IT footprint to securely streams employees full personal Windows 11 desktop with all their apps, content, and settings directly from the Microsoft Cloud.
Windows 365 can run on any device include Web, dedicated devices like Windows 365 Link, and even mobile devices on iOS and Android as well of course as legacy Windows 10 devices and even Windows 11.
The flexibility of Windows 365 allows businesses in any sector and any size to reduce their IT infrastructure and management complexity while providing a consistent and secure experience for employees. Windows 365 is designed to complement your Windows 11 end user computing estate, enabling more endpoints and form factors, and unlocking more value and options for businesses.
Windows 365 is also great for contractors, testing migrations to Windows 11 and also for running secure workloads as well as for education and front line workers.
What have I missed?
There were lots of announcement around Windows and Devices at Ignite. The Windows Security Initiative clearly represents a significant step forward in ensuring that Windows remains the most secure and reliable platform.
With new enhanced security measures, simplified management and migration, seamless compatibility with App Assure, and innovative update mechanisms, Windows 11 is promising to deliver unparalleled speed, performance, security, agility and management.
In a move that has surprised few, Microsoft has once again delayed the rollout of its controversial Recall feature for Copilot AI PCs. Initially planned for a June release to coincide with the new Copilot+PCs launch, Recall was then postponed to October while Microsoft addressed initial concerns around privacy and security.
This week however, Microsoft has yet again delayed this again with testing for Windows Insiders coming (so we are told) in December, which unfortunately falls after Ignite.
Microsoft Recall….
Security Concerns and Refinements
Recall’s primary value is to create a timeline of screenshots that users can scroll through and search. However, early testing revealed by security researchers discovered that the core database storing these screenshots and tagging was not encrypted, posing a massive security risk.
Microsoft have since addressed this by fully encrypting the database and requiring Windows Hello authentication for access.
Microsoft have also confirmed that Recall will now be an opt-in feature, allowing users to completely uninstall it if they choose.
Microsoft’s Cautious Approach
Brandon LeBlanc, senior product manager of Windows, enforced Microsoft’s commitment to delivering a secure and trusted experience with Recall.
Microsoft need to get this right in order to maintain trust with its customer base. He stated that the additional time is necessary to refine the feature before previewing it with Windows Insiders. Despite these assurances, social media shows huge skepticism about whether Microsoft will meet the new December deadline and even if they might scrap the feature all together. This will be a shame, as the value around it looks. Promising and is really ( currently) the one killer reason consumers were looking at when looking at investing in Copilot+ PCs outside of the huge battery life that these Qualcomm Snapdragon Powered devices deliver.
The repeated delays and security issues surrounding Recall highlight broader concerns within the AI industry.
There is a growing perception that companies are rushing to release new features without fully considering the potential consequences.
Microsoft’s cautious approach with Recall is a step in the right direction, but it also underscores the need for more rigorous testing and security measures in AI development.
Will Recall still be exclusive to Copilot+ PCs?
That’s a good question.
When Microsoft announced the Copilot+PC back in June, Recall was the flagship feature and it was unique to the device’s (and kinda stole the show).
Since then AMD and Intel have released their new AI PC chipsets offering similar NPU performance to the Snapdragon chips in Copilot+ PCs like Surface Pro 11 and Surface Laptop 7.
We now have NPU turbocharged PCs with Snapdragon® X Series, AMD Ryzen™ AI 300 Series and Intel® Core™ Ultra 200V Series devices after all.
We don’t know if this will remain an exclusive (I don’t see why it would) and if all the “exclusive AI features” that are part of Windows 11 24H2 will soon be lit up in any decide with a dedicated NPU.
From what I can… It will be supported… But some features are limited to Snapdragon, so we will have to wait and see….
Coming soon then… Or will it?
While the future of Recall still remains uncertain, Microsoft’s efforts to address security concerns and refine the feature are commendable, I just hope they haven’t missed the boat. We’ve already seen Apple quietly move forward with Apple Intelligence (clever) and it’s now embedded in MacOS. Microsoft need to move quick and innovate here to regain confidence and innovative is their mission to empower every person on the planet to achieve more (with their technology)!
Consumers, IT professionals, industry experts and social media will be keenly observing whether the Recall gets the release and value reputation it received back in June, with a secure and functional version of Recall to define what AI can really do in Windows.
I hope succeeds and brings life to the new AI PCs and Copilot+PCs or of it quietly gets canceled as skeptics seem to think…