Windows and Devices – Summary of Ignite Announcements

Introduction

Copilot was very much front and center at Microsoft Ignite last month. However, the Windows ecosystem also had lots of coverage. This includes Windows 11, new devices, Windows 365, and Windows 365 Link. Along with this, Microsoft talked in depth about the importance of the new Windows Security Initiative.

This forms part of the Secure Futures Initiative , a wider efforts to ensure everything access the Microsoft eco-system is secure by design and secure by default.

The Windows Security Intuitive is a comprehensive effort to ensure that Windows remains the most reliable and secure platform on earth. This blog summarise the key Windows and Devices announcements from Ignite 2024.

The Windows Keynote session at Ignite was delivered Pavan Davuluri, Aidan Marcuss, Navjot Virk and David Weston and can be viewed here on demand from Microsoft.

Windows 11 – The Most Secure Windows Ever

Windows 10 is end of life in October 2025, but Windows 11 has been mainstream now since 2021. Windows has always been the platform for innovation, meeting the needs of over a billion customers across enterprise, public sector, education, creators, developers and engineers. With this comes Microsoft’s responsibility to deliver the most reliable and secure platform.



The “CrowdStrike incident” back in July 2024, which impacted 8.5 million devices, was a stark reminder of the need for vigilance and innovation and the need to have better controls in place to protect the core of the Windows OS. “EU policy prevents Microsoft restricting access to its kernel”, but Microsoft have, following the global incident, announced the Windows Resiliency Initiative. This initiative aims at making Windows more reliable and secure for all customers, including those with mission-critical workloads but introducing changes to how both Microsoft and third-parties manage critical workloads and updates within Windows 11.

Changes After the Crowdstrike Incident

In the key note, David Weston shared insights from conversations with hundreds of customers, including CISOs, CIOs, and incident responders. The feedback highlighted the need for easier recovery, stronger resilience of critical security tools, and overall platform security. Microsoft is addressing these needs through the Windows Resilient Security Platform, which allows security product developers to build products outside of kernel mode, reducing complexity and improving recovery.

“In addition to the work we are doing with CISA as part of Microsoft’s Secure Future Initiative, we are heavily investing in safe languages to enhance the safety of our code. This commitment also aligns with CISA’s secure by design pledge. We’re applying this new approach to our security platform and other key areas like Microsoft Surface’s firmware and the Pluton security processor firmware. Part of becoming resilient is also increasing the prevention of attacks, so more security has been built into the operating system and not bolted on later. This reduces complexity and ensures you deploy less software that could become the next failure point. This is why we are targeting the most critical elements of Windows 11.”

David Weston | VP Enterprise and OS Security | Microsoft

Changes in Windows coming…

  • Improving Windows Reliability – with new capabilities to enable security product developers to build their products outside of kernel mode. This is known as the Windows Resilient Security Platform, which provides a flexible security API set and data collection points that can be used to build endpoint security products like detection and response or antivirus outside of the kernel. This change will help end-user protection and antivirus products provide a high level of security and easier recovery, with less impact on Windows in the event of a crash or mistake
  • Quick Machine Recovery – This solution can execute targeted fixes from Windows Update on machines, even when Windows is unable to boot. This will allow for quick deployment of fixes that address files, drivers, or any other operation needed to recover a non-bootable machine.
  • Strengthening Security Tools and Drivers – Microsoft are working with industry-leading security partners and the US Cybersecurity and Infrastructure Security Agency (CISA) to define new ways to increase resilience across the ecosystem. This includes adopting safe deployment practices, conducting additional security and compatibility testing for components like security kernel drivers, and developing strengthened incident response processes for streamlined coordination.
  • Enhancing Identity Protection – To combat the increasing risk and success in cases of sophisticated phishing attacks, Microsoft has hardened Windows Hello, the built-in industry leading multi-factor authentication (MFA) solution. Windows Hello now supports passkeys, which means much of the web can be protected with MFA seamlessly. This enhancement ensures that users no longer need to choose between a simple sign-in and a safe one. This is one step further to help customers remove passwords from their environment.
  • Local Administrator Protection – Microsoft is introducing administrator protection to address the challenge of over-privileged users and applications. With admin protection, everyone (even admins) will have standard user permissions by default and can make Windows system changes, including app installation, only when necessary and after authorising the change using Windows Hello. This reduces the risk of attacks by ensuring that employees, not malware, remain in control of Windows.
  • Deep Collaboration with CISA – Microsoft and the CISA are providing a framework for the IT industry as a whole to ensure that all partners, customers, and organisations can stay ahead of evolving security threats. This collaboration aims to deliver software that is safe, secure, and resilient through secure by design, secure by default, and secure through delivery practices.

These changes and improvements are part of Microsoft’s commitment to making Windows reliable and secure for all customers, including mission-critical workloads. The Windows Resiliency Initiative represents a significant step forward in ensuring that Windows remains the most secure and reliable platform on earth.

Windows 11 – Ease of Migration, Management and Updates

Windows 11 builds on Windows 10 technologies and further simplifies the management and migration process to Windows 11. Windows 11 can be managed with the same tools and processes used for Windows 10, ensuring minimal disruption to the workforce. The compatibility with App Assure guarantees that all apps will work seamlessly on Windows 11.

In contrast, Windows 11 updates are 40% smaller in size, making it easier to stay up to date and reducing impact on users/employees as well as on network bandwidth, disk-space and time.

Windows 10 to Windows 11 – Compatibility with App Assure

App Assure is a key component of the Windows 11 upgrade experience as it was in the Windows 7 to Windows 10 experience. App Assure ensures that all apps are compatible with the new operating system through millions of real life feedback, crash reports and user feedback. This application compatibility is backed by Microsoft’s promise to address any app issues that may arise, providing peace of mind for businesses transitioning to Windows 11. The App Assure portal provides guidance, assurance and clarity of application and application version compatibility.

Updates, Hotfixes, and Autopatch

Windows 11 is introducing several new features to streamline updates and hotfixes.

  • Quick Machine Recovery allows targeted fixes from Windows Update on machines that are unable to boot, ensuring quick recovery during incidents.
  • Windows Hotpatch, available through Autopatch settings in Intune, delivers Patch Tuesday security updates directly to employees seamlessly in the background without requiring a restart, reducing interruptions and speeding up the deployment of security updates.

Windows Hotpatch is one that is super important. By using Windows Hotpatch through Autopatch settings in Intune, Microsoft say that 65% of Patch Tuesday security updates are delivered directly without requiring a restart. This significantly reduces restarts and interruptions, allowing security updates to be deployed 60% faster.

According to Forrester research, moving to Windows 11 delivers an impressive 250% return on investment over three years compared to Windows 10.

Windows Backup for Entra ID

Another exciting new feature announced at Microsoft Ignite is Windows Backup for Entra ID. This feature, available in public preview in early 2025, will help organisations ensure a seamless transition of use settings and preferences when setting up a new PC or performing a traditional reinstall which is typical with OS upgrades in larger enterprises.

With Windows Backup, employees can easily transfer their desktop background, icon size, and other preferences to a new device, ensuring a consistent and familiar experience. This reduces the time spent on setup, allowing employees to be productive faster and significantly reducing IT overhead and help desk calls.

Windows 11 – New devices and un-paralleled performance

Speed and Performance

Windows 11 is designed to deliver superior speed and performance. Bear in mind WIndows 10 is 10 years old and was designed for a pre-pandemic world and a world where AI didn’t touch the end-point.

Newer Windows 11 devices offer double the battery life and more than three times the performance of older Windows 10 devices.

Microsoft’s introduction of Copilot+ PCs and AI-PCs, built for AI workloads, is setting a new new standard for productivity, combining advanced AI inferencing capabilities with top-notch security and performance. Satya said in his key note that all applications will be rebuilt as AI apps and Windows is no different. Microsoft are re-writing their apps and OS for the AI era and simple examples include simple in-box tools like Notepad and Paint that have advanced AI capability.

Leading vendors like Adobe are adding new capabilities in their applications that leverage local NPUs found in new Windows 11 Copillot+ and AI PCs

The New Generation of Devices in Copilot+ PCs

The new generation of devices in Copilot+ PCs is designed to harness the full potential of AI. These devices (again bvery centre stateg at Ignite) come equipped with advanced AI inferencing capabilities, enabling them to handle complex workloads with ease. Their Neural Processors (NPUs) can operate at more than 45 Trillion Operations a Second (TOPS) providing the fastes edge AI processing in the world. The integration of AI into these devices not only enhances productivity but also ensures that security measures are robust and effective.

With features like real-time threat detection and automated responses, Copilot+ PCs provide a secure and efficient environment for businesses and consumers.

The day after Ignite, Microsoft also released Recall and Click-To-Do into public preview for users enrolled on the Windows Insider Programme.

Windows 11 – Sustainability and Windows 365

Modernising isn’t just about cost savings; it’s about the collective responsibility and impact on the global economy, our business and the environment. Microsoft has committed to advancing sustainability, and adopting Windows 11 helps in achieving your company’s sustainability goals.

Microsoft boldly shared that Windows 11 reduces energy use as the “world’s first carbon-aware OS” and offers Energy Saver, increasing energy efficiency by up to 22%.

Microsoft talked about their own devices, Surface which are manufactured using recycled materials and more renewable energy. As an example, Surface enclosures use 100% recycled aluminum alloy and 100% recycled rare earth materials. They also used this time to share existing and new programs to help organisations reduce e-waste with the recycling and refurbishment opportunities available across our ecosystem partners such as Cisilion. There’s a dedicated sustainability site for Surface -> here <-

Microsoft also shared several examples of how organisations can extend the life of (and even breath new life into) older hardware with Windows 365 without sacrificing security protection or experience.

Windows 365 and Windows 365 Link

Microsoft shared how Windows 365 plays can not only play a crucial role in this sustainability effort but also used the opportunity to announce their new dedicated “thin client” device called Windows 365 Link.

Priced at $349 and available from Spring 2025, these dedicated low power, sustainability built devices can provide local compute power but with no IT footprint to securely streams employees full personal Windows 11 desktop with all their apps, content, and settings directly from the Microsoft Cloud.

Windows 365 can run on any device include Web, dedicated devices like Windows 365 Link, and even mobile devices on iOS and Android as well of course as legacy Windows 10 devices and even Windows 11.

The flexibility of Windows 365 allows businesses in any sector and any size to reduce their IT infrastructure and management complexity while providing a consistent and secure experience for employees. Windows 365 is designed to complement your Windows 11 end user computing estate, enabling more endpoints and form factors, and unlocking more value and options for businesses.

Windows 365 is also great for contractors, testing migrations to Windows 11 and also for running secure workloads as well as for education and front line workers.

What have I missed?

There were lots of announcement around Windows and Devices at Ignite. The Windows Security Initiative clearly represents a significant step forward in ensuring that Windows remains the most secure and reliable platform.

With new enhanced security measures, simplified management and migration, seamless compatibility with App Assure, and innovative update mechanisms, Windows 11 is promising to deliver unparalleled speed, performance, security, agility and management.


Links:

Recall “Recalled” Again: Microsoft’s Copilot+PC Flagship Feature Faces Further Delays

Recall Recalled again feature image

In a move that has surprised few, Microsoft has once again delayed the rollout of its controversial Recall feature for Copilot AI PCs. Initially planned for a June release to coincide with the new Copilot+PCs launch, Recall was then postponed to October while Microsoft addressed initial concerns around privacy and security.

This week however, Microsoft has yet again delayed this again with testing for Windows Insiders coming (so we are told) in December, which unfortunately falls after Ignite.

Microsoft Recall….

Security Concerns and Refinements

Recall’s primary value is to create a timeline of screenshots that users can scroll through and search. However, early testing revealed by security researchers discovered that the core database storing these screenshots and tagging was not encrypted, posing a massive security risk.

Microsoft have since addressed this by fully encrypting the database and requiring Windows Hello authentication for access.

Microsoft have also confirmed that Recall will now be an opt-in feature, allowing users to completely uninstall it if they choose.

Microsoft’s Cautious Approach

Brandon LeBlanc, senior product manager of Windows, enforced Microsoft’s commitment to delivering a secure and trusted experience with Recall.

Microsoft need to get this right in order to maintain trust with its customer base. He stated that the additional time is necessary to refine the feature before previewing it with Windows Insiders. Despite these assurances, social media shows huge skepticism about whether Microsoft will meet the new December deadline and even if they might scrap the feature all together. This will be a shame, as the value around it looks. Promising and is really ( currently) the one killer reason consumers were looking at when looking at investing in Copilot+ PCs outside of the huge battery life that these Qualcomm Snapdragon Powered devices deliver.

The verge covered this in an exclusive interview

Wider AI privacy concerns

The repeated delays and security issues surrounding Recall highlight broader concerns within the AI industry.

There is a growing perception that companies are rushing to release new features without fully considering the potential consequences.

Microsoft’s cautious approach with Recall is a step in the right direction, but it also underscores the need for more rigorous testing and security measures in AI development.

Will Recall still be exclusive to Copilot+ PCs?

That’s a good question.

When Microsoft announced the Copilot+PC back in June, Recall was the flagship feature and it was unique to the device’s (and kinda stole the show).

Since then AMD and Intel have released their new AI PC chipsets offering similar NPU performance to the Snapdragon chips in Copilot+ PCs like Surface Pro 11 and Surface Laptop 7.

We now have NPU turbocharged PCs with Snapdragon® X Series, AMD Ryzen™ AI 300 Series and Intel® Core™ Ultra 200V Series devices after all.

We don’t know if this will remain an exclusive (I don’t see why it would) and if all the “exclusive AI features” that are part of Windows 11 24H2 will soon be lit up in any decide with a dedicated NPU.

From what I can… It will be supported… But some features are limited to Snapdragon, so we will have to wait and see….

Coming soon then… Or will it?

While the future of Recall still remains uncertain, Microsoft’s efforts to address security concerns and refine the feature are commendable, I just hope they haven’t missed the boat. We’ve already seen Apple quietly move forward with Apple Intelligence (clever) and it’s now embedded in MacOS. Microsoft need to move quick and innovate here to regain confidence and innovative is their mission to empower every person on the planet to achieve more (with their technology)!

Consumers, IT professionals, industry experts and social media will be keenly observing whether the Recall gets the release and value reputation it received back in June, with  a secure and functional version of Recall to define what AI can really do in Windows.

I hope succeeds and brings life to the new AI PCs and Copilot+PCs or of it quietly gets canceled as skeptics seem to think…

Windows Hello is getting a much welcomed face-lift

Microsoft is taking a significant step forward in enhancing the Windows Hello experience on Windows 11. This overhaul, now in beta testing for Windows Insiders will bring a more intuitive and visually appealing interface for both facial, passkeys and fingerprint recognition.

New Windows Hello experience on Windows 11

Cleaner, More Intuitive UI

The revamped Windows Hello UI is designed to streamline the authentication process. Users will notice new iconography and visual changes that make switching between authentication options more intuitive. Whether you’re logging into your device or using passkeys for websites and apps, the experience is now more seamless and user-friendly.

Enhanced Passkey Integration

One of the standout features of this update is the improved passkey integration.

New passkey process in testing on Windows 11

Previously, using passkeys from a mobile device involved scanning QR codes and navigating an outdated UI. The new system simplifies this process, allowing for quicker and more secure authentication. Additionally, Microsoft has also introduced a new API for third-party password and passkey managers, enabling developers to integrate directly with the Windows Hello experience.

Future-Proofing Authentication

This update is not just about aesthetics; it’s about future-proofing authentication on Windows 11.

By supporting passkeys from mobile devices and enabling synchronization with third-party apps, Microsoft is ensuring that users have a secure and efficient way to manage their credentials and also allows them to be seemlessly and securely added to your Microsoft Account.

We redesigned Windows security credential user experiences for passkey creating a cleaner experience that supports secured and quick authentication.. Users will now be able to switch between authentication options and select passkey / devices more intuitively.

Microsoft Windows Team

Microsoft Windows team talk more about in their recent Windows Insider Blog.

Availability and Rollout

Currently available to Windows Insiders in the beta channel, and will hopefully hit testers on the other Insider channels soon. This new Windows Hello experience is expected to roll out to all Windows 11 users in the coming months.

Are you looking forward to seeing new Windows Hello UI?

The Cost of Not Migrating to Windows 11

As Microsoft prepares to end support for Windows 10 on October 14, 2025, users have a critical decision to make. They must either migrate to Windows 11 or pay for extended security updates (ESU). Microsoft will offer distinct options for consumer (home) customers. They will also offer options for commercial customers who want or need to continue using Windows 10 after this date.

Consumer Pricing for ESU

We know that commercial enterprises were going to have the “cost” option of paying for extended updates while they “complete” they migration / move to Windows 11, but in the first time in history, Microsoft have also announced that consumers can will also have the option to purchase a single year of Extended Security Updates (ESU) for a one off $30 (£25) cost.

Commercial Pricing for ESU

Pricing to commercial customers will be based on tiered pricing options with pricing set-out at

  • $61 per device per year for the first year
  • $122 per device for the second year, and
  • $244 per device for the third year.

Organisations needed or wishing to pay for ESU for their devices for 3 years will therefore incur costs of $427 per device.

Extended Security Updates: A Temporary Solution

Microsoft’s ESU program will provide a lifeline in helping any organisation or consumer unable or unwilling to upgrade to Windows 11 before October 14th, 2025, (when Windows 10 enters end of support).

Bear in mind though that these ESU updates are just security and zero-day updates. There will be no new features, bug fixes, or technical support included.

These are, of course, optional, but there are huge risks for continuing to use Windows 10 devices without protection from security exploits or newly discovered vulnerabilities.

This is especially true for commercial organisations. They lack protection from security and vulnerability updates.

The Risks of Running an Unsupported OS

Running an operating system without security updates poses significant risks, both for consumers and businesses including:

  • Increased Vulnerability to Cyber Attacks: Without regular security patches, systems become prime targets for hackers. Vulnerabilities that are discovered post-support will remain unpatched, leaving systems exposed to malware, ransomware, and other cyber threats.
  • Compliance Issues: For businesses, using unsupported software can lead to non-compliance with industry regulations. It can also lead to non-compliance with standards. This may result in hefty fines and legal repercussions. This can also affect security certifications. These include Cyber Security and Cyber Security Plus. It also impacts trust from customers and business partners.
  • Operational Disruptions: Security breaches can cause significant downtime, disrupting business operations and leading to financial losses. For consumers, this could mean losing access to important personal data and services.
  • Higher Long-Term Costs: While the initial cost of ESU might seem manageable, the long-term financial impact of a security breach can be devastating.

The best approach is to start planning the move to Windows 11 now. There are just over eleven months to do this. For consumers, this could mean upgrading. It could also mean replacing their devices with ones capable of running Windows 11. Windows 11 was released and started shipping on new devices in 2021.

Will my device run Windows 11?

Microsoft have a useful website which show the minimum system specifications for Windows 11 which you can access –> here <-

In reality any device newer that 4-5 years old should have no problem running Windows 11, , but in short, you need a device with at least:

  • Processor: 1 GHz or faster and min of 2 core.
  • RAM: 4 GB or more.
  • Storage: 64 GB or larger storage device / HDD / SDRAM – you’ll much more in reality.
  • System Firmware: UEFI, Secure Boot capable.
  • TPM: Trusted Platform Module (TPM) version 2.0. (this is important)
  • Graphics Card: Compatible with DirectX 12 or later with WDDM 2.0 driver.
  • Display: High definition (720p) – must be greater than 9” diagonally.

Tools to check compatibility

Another really easy way to check your device (if you are a consumer of want to check a couple of devices) is to the use the PC HealthCheck App. This can be downloaded from https://aka.ms/GetPCHealthCheckApp if it’s not already installed on your Windows 10 device.

When you run the tool, you get one of three outcomes. If you device passes, you’ll see a “meets requirements” message, and if it fails, you’ll receive a “doesn’t currently meet”. Coprate devices may see a message stating that “your organisation manages updates” and as such check with IT department (though I suspect they are already on it!)

Commercial Customers IT departments can easily check Windows 11 eligibility using Microsoft Intune or System Centre.

Conclusion

The decision to stick with Windows 10 and not migrate to Windows 11 should not be taken lightly. While ESU provides a temporary solution, the risks associated with running an unsupported OS far outweigh the benefits.

The risks of not updating (or paying for extended security updates) are too high. It is only acceptable if your device is never connected to the internet. Additionally, you should avoid using external sources such as USB devices.

Upgrading to Windows 11 ensures continued security. It also provides access to the latest features and support. This makes it a wise investment for both consumers and businesses.

Q&A

  1. What about my anti-virus applications? In reality these will still work as will any application you are running on your machine. You will need to check with the antivirus provider to check that they will still support Windows 10, but as long as they do and you pay the subscription to them, it shouldn’t impact these anti-virus signature updates.
  2. What about other software like Office Apps? Well Office 2016 and Office 2019 also go end of support in October 2025. You’ll need to upgrade these too if you want to get feature updates and security updates and fixes. You will likely find other software vendors like Adobe will also stop supporting Windows 10 (as many did with Windows 7). You’ll need to check with the software provider.
  3. Can I upgrade the hardware in my device to get compliant? That is also an option. After running the compatibility checker, you may find that upgrading your hard drive, adding more memory or swapping other components may “get your device compliant”. In most cases this isn’t cost effective.

Windows 365 could be your saviour in the move from Windows 10 to Windows 11

Using Cloud PCs, like Windows 365, could be a strategic move as you plan and migrate from Windows 10 to Windows 11 (which you need to do by October 14th, 2025, if you want to avoid paying for Extended Support Updates (ESU).

Here I discuss a use of Windows 365 as a way to delay the migration to Windows 11, whilst also. Enhancing the migration readienaa, testing and user experience in the Shift to Windows 11 as well as, of course the other benefits that Cloud technology can bring to businesses of all sizes, geographies and sectors.

Why Windows 365?

Windows 365 is a cloud-based service that brings the power and security of a Windows operating system to any device including mobile devices and some modern smart TVs.

Windows 365 streams a full (dedicated) Windows desktop from the cloud, providing highest levels of security, application compatibility and bandwidth optimisation.

It allows users to access their desktop and personalised settings, apps, and data from anywhere with an internet connection and without the need for VPN (though access over VPN or secure remote access is supported).

Image (c) Microsoft

This flexibility makes it an alternative choice for using legacy or older hardware. It is also ideal for bring your own device scenarios and contractors.

Additionally, it supports testing and dual running different operating systems. Benefits around flexibility and accessibility are huge for both users and IT.

Flexibility and Accessibility

  1. Device Independence: Windows 365 lets users access your Windows environment from any device. This includes a PC, tablet, smartphone, and even some smart TVs. This means helps support you can continue using older hardware while still benefiting from the latest Windows 11 features. BYOPC (Bring Your Own PC) is also a key use case.
  2. Secure Remote Work Enablement: Windows 365, helps support hybrid and remote work models. Employees can access their Cloud PCs from anywhere, ensuring productivity and continuity and secure remote access which levergage key Microsoft zero trust security principles include password less, MFA and risk based conditional access.

Management is also super simple with Cloud PC with everything managed from Intune. This includes.

Simplified Management and deployment.

  1. Centralised Management: Windows 365 integrates with Microsoft’s Endpoint Management service (Intune). IT administrators can manage all devices and Cloud PCs from a single console. This simplifies updates, security policies, and compliance management. Cloud PCs can also leverage update technologies such as Windows AutoPatch. For more complex deployments or mixed AVD, Citrix and Windows365 you can also use third party tools such as Nerdio.
  2. Fast Onboarding: Employees (new and existing) can be onboarded quickly by provisioning Cloud PCs within minutes. This reduces the time and effort needed to set up new devices. They can also be accessed across multiple devices for maximum flexibility and agility…
  3. Seamless OS Switching – Windows 365 includes Windows 365 Switch. This feature allows users to easily switch between a local PC and a Cloud PC. Users can be assigned multiple Cloud PCs, for example Windows 10 and Windows 11. This setup is great for testing and learning a new OS like Windows 11.

As you’d imagine, Security is paramount and there’s no shortage of enhanced security for Cloud PCs.

Enhanced Security

  1. Built-in Security Features: Windows 365 includes advanced security features like multi-factor authentication, conditional access, password-less authentication and advanced data encryption. These features help protect sensitive information and reduce the risk of security breaches.
  2. Always Up to Date: Cloud PCs are automatically updated with the latest security patches and updates. This ensures that your systems are always protected against the latest threats. Cloud PCs also support full cloud management technologies include Auto Pilot and Windows Auto Patch.

What about pricing… after all, Cloud PCs require a license subscription to use with pricing for Windows 365 varying based on the specification of the Cloud PC needed.

Costs efficiencies and advoidance

  1. Reduced Hardware Costs: Leverage Windows 365 can help can extend the life of existing hardware (for example hardware that cannot run Windows 11) and reduce the need for frequent hardware upgrades since they can be upgraded with just a change of license key!
  2. Frontline worker efficiencies. Windows 365 Frontline provides the same feature stack and benefits of Windows 365 with the added flexibility to provide Cloud PCs for up to three users with the purchase of a single Windows 365 license, making it ideal for frontline and shift workers as well as seasonal staff.
  3. Scalable and Upgradable: Windows 365 offers flexible subscription plans. These plans can be scaled up or down based on your organization’s needs. This enables businesses to manage costs more effectively. You can choose the right sized Cloud PC for the right task and the right user.
  4. Device Management: Since there is no physical device to manage, management of devices is available remotely around the globe with employee devices being able to be provisioned, updated and recovered 100% remotely.
  5. Support for Windows 10 Extended Security updates are also included with the Windows 365 license which not only helps extend the life of older (but perfectly working devices) and is also great to sustainability!

Seamless Transition and Extensibility

  1. Extended Security Updates (ESU): For organisations that need more time to transition to Windows 11, Windows 365 subscriptions include Extended Security Updates (ESU) for Windows 10 at no additional cost. This provides critical security updates while you plan your migration.
  2. Smooth Migration: Migrating to Windows 365 can be straightforward. Tools and support are available. They help transfer user profiles, documents, and settings seamlessly.

Conclusion

Windows 365 can not only be a physical device alternative for any organisation, but also be used to help ensure a smooth transition from Windows 10 to Windows 11. Windows 365 can help organisations maintain productivity. It enhances security and breathes more life into legacy or older hardware.

It also supports Windows 10 Operating Systems, with Windows 10 Extended Security Updates included at no additional cost helping to extend the life of older devices that can’t run Windows 11 for up to another three years!

Why Windows 11 24H2 could have been called Windows 12

Most of the time, security and annual and semi annual feature updates in Windows are built on the same core OS platform. This means that the changes and new features in these updates are / updated on top of that particular OS build. 

This is not the case with the latest Windows 11 24H2 Update which is starting to roll out now.

Why is the Windows 11 24H2 update different?

Unlike previous updates to Windows 11, Windows 11 24H2 is delivered as an update to existing devices with Windows 11 installed. This update is essentially a whole new version of Windows and yes, some have dubbed it Windows 12 – because it is, in all purposes a new OS version that is installed over (OS Swap) on the top of the existing OS – making it a new version.

This approach is the same as when Windows 11 was released back in 2021 and was (of course) an OS upgrade on-top of Windows 10. Many saw Windows 11 as “just a UI refresh.” But it was actually a totally new build of Windows. It had major architectural and security changes throughout the OS. Updates like Windows 11 version 22H2 and version 23H2 introduced many new features, but these updates were fundamentally built on the same underlying Windows 11 OS platform.

Windows 24H2 is a new OS

Windows 11 24H2 update is built on a totally new platform (codenamed Germanium) which brings fundamental under-the-hood changes to the core of the Windows 11 Operating System. Many of these updates and changes will not be obvious or event visible to a typical user, but many of them are fundamental changes. For example, one significant improvement with this release is much better optimisation for ARM based devices such as the new Snapdragon Powered Copilot+ PC devices like the Surface Laptop 7.

This is also why this update launched preinstalled on Snapdragon X series PCs. The feature set wasn’t completely finished when they launched, but the code base was needed to take advantage of the new features which are now rolling out.

The question asked by many is – “Is Windows 11 24H2 really Windows 12 then“?

So why isn’t it called Windows 12?

Good question. Well, whilst this is a major update under the hood the UI does look the same as before, and in terms of new features for existing PCs, many of the new things are subtle and reflective of the ongoing tweaks and changes such as finally moving those legacy “Control Panel” updates to Settings. As such there is nothing in 24H2 that really says “hey – this is a brand-new operating system” – and that’s a good thing I think (right now anyway).

In the past, we typically received a “new version” of Windows release every three or so years, and as such it was possible to “upgrade” from one to the next if you were willing to buy a new Windows license (or a new device with a new license).

Of course, most people did not want to do that, which meant that most of us (consumers anyway), only got a new OS update when they bought a new PC/Laptop – which included the latest license you needed. for the “current OS”. That’s how Windows upgrades worked for most people anyway!

Windows 11 version 24H2, it is basically the same thing. Whilst this update is available for existing PCs (it’s also free) there’s very little that is new and shiny for existing devices.

All the big news and new features are part of the new generation of devices – the Copilot+ PCs and AI PCs – and most of those new AI features will only work (be activated) on these new devices – since they need a PC with a chipset that includes an NPU with over 40TOPS of performance – this is basically new devices launched after June 18, 2024 (or even later, if you want to get an AI PC based on the AMD or Intel PC).

So back to the point, yes Copilot+ and AI PCs are essentially Windows 12 with all the features it introduces but still under then branding (as the UI has not changed) as Windows 11.

What does a Copilot+ PC and Windows 11 24H2 Bring then?

Right now, what Copilot+ devices do add some cool new AI features which I would say currently appeal to tech enthusiasts and those that run AI workloads (or plan too). You do get live captions with real-time translation in any app, have the ability to use new AI features in apps like Paint using a “cached” LLM on the device and new you’ll soon get features like Recall, Click-To-Do, and generative fill which are also huge new features that are all exclusive to those new Copilot+ and AI PCs devices.

Will there be a Windows 12?

We don’t know to be honest – not yet anyway. It is clear to me that Microsoft are working to ensure they don’t abandon or upset their existing users and create confusion.

With Windows 10 going end of support in October 2025 (that’s a year from now), creating a Windows 12 brand will likely up-set many businesses that are in a transition from Windows 10 to Windows 11.

This version of Windows 11, will include a whole load of features that will be exclusive to the newer AI PC hardware such as the Surface Laptop 7 and Surface Pro 11. This still creates an incentive for people to buy new PC with shiny features (that makes PC companies like Dell, HP, Lenovo, and Microsoft happy) whilst still ensuring the Windows 11 OS is modern and fresh. Existing devices can still upgrade to Windows 24H2, but they won’t get these new AI features (you need that NPU remember).

Will Microsoft ever unveil plans to release a formal Windows 12? I really don’t know at the moment. I think a new “branded” version will come at some point in the next couple of years. They may just call it Windows – something we thought Microsoft were going to do when Windows 10 was released.


What do you think – should Windows just be called Windows 25H1 for example, or do we prefer a version number. I’m a Windows / Surface MVP and I don’t know any more than you right now (of course if I did, I couldn’t tell you – but I honestly do not know!)

There are lots of rumours on social about Windows 12 – tell me your thoughts?

Windows Recall: Enhanced Security& Privacy ahead of October Launch

As Windows 11 24H2 gets ready to release, Microsoft has announced major security and privacy upgrades to its (yet to be released) Windows Recall feature which was the flagship new AI powered feature announced on the back of the Copilot Plus PC announcements back in May.

Recall, which was initially met with scepticism and concerns around security and privacy, has now be significantly updated with stronger and more granular protections for privacy, encryption and identity access to make it ready for its “delayed” release next month.

What is Recall?

Recall takes screenshots of active windows on your PC every few seconds, analyses them on-device using a Neural Processing Unit (NPU) and an AI model, and adds the information to an SQLite database. You can later search for this data using natural language to prompt Windows Recall to retrieve relevant screenshots.

I covered Recall in more detail in an earlier blog

Responding to Customer Feedback


Microsoft’s decision to enhance Windows Recall comes after considerable feedback from customers and privacy advocates. The company initially delayed the public release of Recall, opting to make it available for preview with Windows Insiders. This cautious approach allowed Microsoft to refine the feature based on real-world usage and analysis of how it was used whilst they review ways to address the concerns and enhance security and privacy controls.

Putting Users in control of Recall

One of the most significant changes is that Windows Recall is now strictly opt-in. Users must proactively activate the feature, ensuring that no screenshots are taken or saved without explicit consent. This addresses a major concern about privacy and data security. Additionally, users can remove Recall entirely through the optional features settings in Windows, providing total control over its usage.

Advanced Security and Privacy Measures

Windows Recall now includes several advanced security measures designed to protect sensitive information after feedback, development and testing since it was announced in May this year.

Firstly – Recall is an optional feature and can also be removed entirely from the Windows Installation. If a user doesn’t proactively choose to turn it on, recall is off by default, meaning snapshots will not be taken or saved.

If Recall is enabled, all snapshots and associated data are encrypted, with encryption keys protected by the device’s Trusted Platform Module (TPM). This module is tied to the user’s Windows Hello login information and biometric identity, ensuring that no data leaves the computer without the user’s explicit request. Recall snapshots are also only accessible after users authenticate using Windows Hello credentials. This enhanced sign-in security ensures privacy and actively authenticates users before allowing access to their data

Recall also comes with a sensitive information filter designed to protect confidential data, like passwords, credit card numbers, and personal identification details, by automatically applying filters over this content. This uses AI and pattern matching to look for such information adding another level of privacy protection.

Additionally, Recall includes malware protection features like rate-limiting and anti-hammering measures, which prevent unauthorized access attempts.

Recall: Four Principles of Operation

Microsoft has redesigned Recall to function on four core principles:

  1. User control
  2. Encryption of sensitive data
  3. Isolation of services, and
  4. Intentional use.

Recall is always opt-in. Snapshots are not saved unless you choose to use Recall, and everything is stored locally……Recall does not share snapshots or data with Microsoft or third parties, nor between different Windows users on the same device. Windows will ask for permission before saving any snapshots.

David Weston – VP Enterprise and OS Security, Microsoft.

These principles will ensure that users can keep complete control over their data, with the ability to remove snapshots, pause them, or turn them off at any time. Any future choice to share data will need fully informed and explicit action by the user.

    Image (c) Microsoft.

    Conclusion

    In short, the enhanced Windows Recall feature represents a significant step forward in balancing functionality with security and privacy which show Microsoft are licensing to their users and take privacy and security seriously. By addressing key concerns and implementing robust protections, I believe Microsoft has demonstrated its commitment to user trust and data security. As Recall rolls out to Insiders with Copilot+ PCs in October, it will be interesting to see how these enhancements are received and what further innovations Microsoft will bring to the table. What do you think? Will you be trying this out or uninstalling it?

    When will Windows Recall be released?

    Microsoft announced last month that Recall will start rolling out to Insiders with Copilot+ PCs in October as part of the 24H2 release of Windows 11.

    Windows 11 August (optional) Update: What is new….


    As we wait for the big 24H2 update due this autumn, Microsoft has quietly rolled out an optional update (going by the name KB5041587) for Windows 11, bringing a host of improvements and new features.

    While this update is not mandatory, it does offer several enhancements that make it worth installing (especially if you have a PC powered by an AMD CPU).

    Overall, the KB5041587 update for Windows 11 brings a range of valuable enhancements for users who frequently share files with Android devices, includes improvements to Narrator, voice typing, and File Explorer.

    Here’s a breakdown of what this update entails and why you might want to install it.

    Performance Boosts for AMD CPUs

    One of the most notable improvements in the KB5041587 update is the performance boost for AMD’s latest CPUs. Users with Ryzen 5000, 7000, and 9000 series processors with up to a 13 percent increase in performance.

    This enhancement addresses the previously disappointing performance of these CPUs, making it a significant update for AMD users.

    Enhanced File Sharing with Android Devices

    This update introduces a new feature that allows users to send files directly to an Android phone via Windows Share.

    Unlike Nearby Sharing, the Android device does not need to be in close proximity to the PC. Instead, it just needs to be paired via Phone Link.

    This feature simplifies the process of transferring photos and documents, making it more convenient and efficient.

    Improvements to Narrator and Voice Typing

    Windows 11’s Narrator feature, which reads out loud the contents of documents and websites, has received improvements in speed and accuracy.

    These enhancements are particularly noticeable when using the Edge browser and reading large documents.

    Additionally, voice typing has been optimized to allow for faster spelling of characters and more commands for text manipulation.

    Bug Fixes in File Explorer

    Several bugs in File Explorer have been addressed in this update. Issues such as the Ctrl + F keyboard shortcut not starting a search and the Shift + Tab shortcut losing keyboard focus have been fixed.

    These fixes contribute to a smoother and more reliable user experience when navigating and managing files.

    Installing the update

    Unlike the regular security and fix updates, the KB5041587 update must be manually installed.

    If you wish to install this one, you will need to navigate to Settings > Windows Update and select the update for installation. This manual process ensures that users have control over whether they want to incorporate these new features and fixes.

    Copilot+ PCs are now available – What you need to know.

    Last month, Microsoft announced the next generation of AI powered PCs from Microsoft and many other OEMs including Acer and Lenovo which leverage the latest Snapdragon ARM chipsets from Qualcomm. I covered this on a previous post here....

    Yesterday (June 18th 2024), Microsoft’s own devices (the Surface Laptop 7 and Surface Pro 11) were officially available today to buy and any pre-orders were shipped to customers worldwide 🙂

    Microsoft describes Copilot+ PCs as the “most intelligent” Windows PCs ever created. These new processors are capable of performing over 40 trillion operations per second. These PCs also offer long long long battery life and give access to advanced AI tools.

    These latest Copilot+ PCs from Microsoft are sleek, lightweight, and elegantly designed to enhance productivity They ship with dedicated NPUs (for processing AI workloads on-chip) and have the longest battery life of any Surface ever.

    Microsoft say that the new Surface Laptop and Surface Pro are Copilot+ PCs, are the fastest, most intelligent Windows PCs on the market. They are available in four colour options and start at $999 Estimated Retail Price (ERP) USD on Microsoft.com or at a Microsoft Experience Center (aka store).

    What is a Copilot+PCs?

    Copilot+ PCs represent a new category of Windows 11 PCs, equipped with a dedicated neural processing unit (NPU), which is a specialised type of processor designed for AI-intensive tasks such as real-time translations and image generation, capable of executing over 40 trillion operations per second (TOPS).

    Are Copilot+PC only available from Microsoft?

    No. Copilot+PCs are a new generation of PC devices which combined Windows on ARM (WoA) technology, Snagdragon powered chipsets and new updates and features built into Windows.

    Other manufacturers are also making Copilot+PCs include (but not limited to).

    Are Copilot+PCs for Consumers or for Business?

    Copilot+PCs are designed for personal, small business and commercial/enterprise. Devices for Business such as the Surface for Business Range will start shipping in September 2024. More details can be found here.

    What can Copilot+PCs do that others cannot?

    Microsoft refers to new Copilot+ PC experiences which will be baked in to the next versions of Windows 11 and are advanced AI features unique to Copilot+ PCs that accelerate your productivity and creativity. This will include new AI features such as Recall, Cocreator in Paint, Windows Studio Effects, automatic super resolution and Live Captions.There are many more coming and expect to see new AI powered experiences such as offline Copilot coming to Copilot+PC devices in the future. These features require powerful neural processing units (NPUs) –so will be exclusive to the Copilot+ PC class of devices.

    One super cool feature to call out for gamers is the new Auto Super Resolution (Auto SR) feature which integrates smoothly with Windows, automatically boosting the frame rates of existing games in real time and delivering detailed visuals. This feature is said to surpasses the capabilities of standalone PC hardware. Initially, Auto SR will be exclusive to Copilot+ PCs that have a Qualcomm Snapdragon® X Series processor and will support a select list of games available at a third-party open-source site, which Microsoft has provided compatibility data for.

    Do I need a special version of Windows 11?

    No – all new Copilot+ PCs running a Snapdragon® X Series processor will have Copilot+ PC experiences pre-installed. Microsoft will be continuing to update and enhance the Copilot+ PC experiences, so there will be new Windows Updates coming which will enable new features delivered as part of the usual Windows Update process. Only Copilot+PCs will get the new AI features.

    What about devices with the latest AI chips from Intel and AMD ?

    Microsoft are partnering with Intel and AMD as well to bring Copilot+ PC experiences to PCs with their processors in the future.


    Microsoft also have a real good FAQ section on their website about Copilot+PCs.

    Balancing Act: Microsoft’s “Recall” Feature

    The day before Microsoft Build 2024, Microsoft unveiled the future of Windows and the PC with what they dubbed “Copilot+ PC”. The build conference (as expected) has unveiled a plethora of innovations aimed at developers and of course AI has at heart of everything.

    One of the key pieces of innovation announced at Build and at the Copilot+PC launch was the new AI-powered ‘Recall’ feature which will be coming soon to Windows 11 and will be enabled on devices with the new Copilot+PC powered by the new SnapDragon Elite processors.

    This new AI powered feature promises to revolutionise how we interact with our digital histories, but it also raises important questions about privacy.

    What is Microsoft Recall?

    Recall is designed to transform searchability and predictive search within Windows 11 by recording / snapshotting user activities on their device. It captures snapshots of your screen every five seconds, allowing you to search and retrieve past activities, including app usage, communications in live meetings, and websites visited – giving you (and it) the ability to rewind time to any point (subject to configuration) to help you find what you need or pick up from where you left off. Your snapshots are then locally stored and locally analysed on your PC.

    Microsoft Recall – Image (c) Microsoft

    Recall’s analysis allows you to search for content, including both images and text, using natural language. Nothing is shared with other users or used to train their AI models. Privacy, Microsoft say is key!

    The Promise of Recall

    The benefits of Recall are immense. Imagine being able to revisit any moment of your digital life (work or personal), retrieve information from a past meeting, or recall a website or document you reviewed yesterday, last week or last month. This could significantly boost productivity and ensure no detail is ever lost in the digital ether. To “recall” this information, you simple “describe how you remember” using natural language, and Recall will retrieve the moment you saw it. In Microsoft’s blog post around this, they use this example:

    Trying to remember the name of the Korean restaurant your friend Alice mentioned? Just ask Recall and it retrieves both text and visual matches for your search, automatically sorted by how closely the results match your search. Recall can even take you back to the exact location of the item you saw.”

    Do we need Recall – what is wrong with search and history?

    Recall does sound awesome and very clever – but are Microsoft is creating a solution for a problem that isn’t really there?

    Microsoft said in the announcement “We set out to solve one of the most frustrating problems we encounter daily – finding something we know we have seen before on our PC. Today, we must remember what file folder it was stored in, what website it was on, or scroll through hundreds of emails trying to find it.”

    Personally, I think search works pretty well on Windows 11 anyway and Edge has a great history, favourites and collections feature to help me find stuff I was browsing (they even work across devices). So why do we need recall?

    Well…Recall will definately build on this make it much mich easier to find things and “go back in time”, essentially giving Windows 11 a “photographic memory,” as Microsoft explains it. The reason I think this will be a really awesome feature is less because I can never find something, but is more about the experience I want and am starting to expect from AI.

    A webpage, image or document we are looking at doesnt paint the whole picture and with search these things are isolated. Recall brings this all together. Maybe I was researching a trip or a topic – with recall it can colate the whole story, bringing together context, images, notes, documents, searches, websites together.

    Privacy Concerns

    Recall’s powerful capability to record and store every action poses significant privacy concerns and social media has been rife with this (no such thing as bad press right). The thought of someone else accessing this data is unsettling, yet Microsoft assures us that the data remains fully encrypted, local, and linked to that user’s profile. It is not shared with anyone, accessible by anyone or used to train their Large Language Models or dor advertising purposes.

    Of course, despite this, the potential for misuse cannot be ignored, especially if sensitive information like passwords or financial details appear on-screen so people I guess are rightfully concerned and since this is not actually “available” yet many of the concerns, assurances etc., are not yet “proven” either way.

    Microsoft has a FAQ section that explains how Recall works. This is something everyone panicking about Recall should read.

    Microsoft’s Safeguards

    The integration of Recall into Windows 11 by Microsoft is designed to keep user data secure and private. Personally and knowing how Microsoft always put the user in control of what is and is not enabled in Windows 11, I am personally not concerned, but understand why some might be initially.

    Secondly, Recall works on-device and not across the cloud. This means, no data leaves the PC to Microsoft’s servers. Microsoft will not improve its large language models using this particularly sensitive data. Microsoft say that they will also not use the data for targeting advrtisments. Recall data isn’t available to other applications.

    To mitigate these concerns, Microsoft has implemented several safeguards:

    • Recall will not capture InPrivate browsing or DRM-protected content.
    • Users can pause, stop, or delete captured content at any time
    • Users can exclude specific apps or websites from being recorded
    • Users can disable recall and not use it at all.

    I also wanted to share directly from Microsoft’s post around this – their approach around privavcy and responsible AI

    Microsoft has been working to advance AI responsibly since 2017, when we first defined our AI principles and later operationalized our approach through our Responsible AI Standard. Privacy and security are principles as we develop and deploy AI systems. We work to help our customers use our AI products responsibly, sharing our learnings, and building trust-based partnerships. For more about our responsible AI efforts, the principles that guide us, and the tooling and capabilities we’ve created to assure that we develop AI technology responsibly, see Responsible AI.

    Recall uses optical character recognition (OCR), local to the PC, to analyse snapshots and facilitate search. For more information about OCR, see Transparency note and use cases for OCR. For more information about privacy and security, see Privacy and security for Recall & screenray“.

    The Future of Recall

    As we move forward, the Recall feature will likely evolve, based on feedback from the Window Insider Community and MVPs. Microsoft will need to continually balance AI innovation with user trust, ensuring that privacy is not sacrificed for convenience and that users are given choice with regards features that record and track usage and interactions. The conversation around Recall is just beginning, and it will be fascinating to see how it shapes the future of digital interaction and privacy.

    In conclusion, Microsoft’s Recall stands at the crossroads of technological advancement and privacy. It’s a powerful tool that promises huge benefits but also requires careful consideration and management of privacy concerns. As with any new technology, it will be up to both Microsoft and its users to navigate these waters responsibly.


    Would love to hear your views on this? What do you think, excited for this new feature (on the new Copilot+PC hardware) or will you be turning it off or jumping OS!! 🙂 

    For more detailed information on the feature and its capabilities, please refer to the official announcements and resources provided by Microsoft.

    AI-PCs – what’s the hype all about?

    The new buzz in the world of PCs is all about the “AI PC”. This term is the latest messaging being banded around from PC/Laptop manufacturers with a view to ensure that people, families and organisations are taking this next generation of PC into account when planning their legacy hardware upgrades over the next 12-18 months.

    AI analytics and modeling require vast amounts of data, which are best suited for cloud, but performing some workloads at the device level delivers more efficient processing, or inferencing, by being offloaded to the device. These efficiencies could be applied to:

    • Visual inferencing: AI applied directly to the camera feed
    • Audio inferencing: AI applied to audio inputs
    • Live transcription: AI applied to language processing

    New AI-PCs are being designed and built with specialised processors (NPUs) to support executing those models, and more, locally, in real time.

    You don’t need to look very far to see the phrase “AI PC” everywhere both from Intel and leading device manufacturers including Microsoft, but what is the tech behind the latest tech phrase?

    You may be aware that Microsoft recently launched the Surface Pro 10 and Surface Laptop 6 – both of these fit into the new “AI-PC” catagory!

    Note: AI is the capability of a computer program or a machine to "think, learn, and take actions without being explicitly encoded with commands".

    So what is an AI PC?

    In short an AI-PC needs to have these three key components:

    • An Chipset with a new NPU, CPU and GPU built-in
    • Windows 11 and Copilot in Windows
    • A Copilot Key (technically).

    Of course CPUs and GPUs have been around for a long time, but it is the NPU (Neural Processing Unit) that is new in PCs and it is this that is the key part of an AI-PC. The NPU (or AI-Boost as Intel calls it) is designed to process AI workloads locally rather than in the cloud which brings many improvements for the user, including processor efficiency, improved battery life and increased security.

    The NPU is a dedicated microprocessor designed to efficiently handle AI-specific tasks, such as executing predictive models, processing machine learning algorithms, or powering generative AI applications.

    Surface AI-PC – Available on Surface Pro 9, 10 and Surface Laptop 6

    The Intel Core Ultra processors featured in AI-PCs like Surface Pro 10 and Laptop 6 provide a holistic approach to running AI workloads on PC. These different processors offer programming versatility to developers that maximise the three type of microprocessors – CPU, GPU, and their new, integrated NPU. With an AI-PC, each microprocessor (compute engine) has its own specialisation, but in the context of AI on Cloud PCs mean they work together when using AI workloads with:

    • The CPU being ideal for general and traditional compute workload as well as light-weight, single inference AI tasks. Think “accelerating cloud-delivered AI” while minimising impact on overall system performance.
    • The GPU being ideal for AI infused into media and 3D rendering apps and tasks. Users can perform data visualisation tasks, create and manipulate 3D images, or generate elaborate reports, enabling your team to efficiently tackle complex data workloads.
    • The new AI-Boosting NPU which is designed specifically for sustained and efficient offloading of AI models such as Windows Studio Effects.

    What are the benefits of an AI-PC?

    In short – performance, battery life and enabling new AI-Powered experiences.

    Windows and many other apps have AI features within their applications sets, but put simply with AI-PCs these AI features and tools will work much quicker and will unlock additional NPU-Specific features.

    The NPU is a dedicated microprocessor designed to efficiently handle AI-specific tasks, such as executing predictive models, processing machine learning algorithms, or powering generative AI applications. The image below shows the difference between a video app’s back-ground blur using a CPU vs an NPU. The device on the right is a Surafce Pro 9 with dedicated NPU and it is easy to see how much better the AI effect is when it is processing the AI workload locally.

    Image showing the difference between a video app’s background blur on a CPU vs. an NPU.

    The key thing about the AI-PC is the impact on the CPU processing AI workloads when there is an NPU present. With AI features like voice and video effects in Windows and the wealth of AI features in apps like Adobe, CPU workload is dramatically reduced as the NPU does the AI grunt work (and is far more efficient at running them) This leads to a more efficient device, increased battery life and a more responsive OS and applications for users. The image below illustrates the impact savings running smilar tasks on a PC vs an “AI-PC”.

    Image (c) Microsoft – March 2024

    AI-PCs will empwer and improve many experiences – as compute for AI workloads moves to more local-mode and hybrid-mode processing. This goes beyond just video effects and speech and will include things like object detection “seeing AI”, gesture tracing, security and many more.

    Intel claim that “AI PCs with an Intel Core Ultra processor are able to edit videos more than 230% faster and perform AI image editing tasks 52% faster.

    AI PCs are also set to be defined by how they align with Microsoft’s Windows operating system as well. One of the most consumer-facing AI products right now is Microsoft Copilot, which is slowly rolling out to Windows 11 devices and we’re set to see a dedicated Copilot key on some laptops in the future too. Over time this will also take advantage of local AI-processing with AI-PCs

    Note: Today, Copilot operates in the cloud and thus does not utilize a computer’s onboard NPU. However, this is expected to change, as Microsoft has announced plans for new system architectures that will enhance Windows AI experiences by integrating the GPU, CPU, NPU, and the cloud.

    Will the birth of the AI-PC reboot the PC market?

    I think the AI PC will be the PC of the next decade.

    The PC market has been in decline for several years, but IDC predict that 2024 is estimated to see a 3.7 percent year-over-year increase in shipments, ending the decline the market has seen since the highs of the COVID-19 pandemic.

    We are seeing Microsoft, Dell, HP and Lenovo, jumping on AI PCs and with the next two years likely to be the time that more organisations really start to experiment and test AI within their organisations, the rise of the AI-PC is set (according to IDC) to kickstart the PC business again.

    Are Microsoft Changing Copilot in Windows?

    This week, Microsoft shipped Windows Insider preview build 26080 (in both the Canary and Dev channels), which has introduced a way for users to release the Copilot Window from being attached to the right-hand side of the screen where it has lived since birth!

    Previously, the Copilot widget opened on the right of the screen, and whilst in recent preview builds, Microsoft introduced the ability to resize it (make it bigger), it was still attached to the right side of the screen as shown below.

    Copilot in Windows (attached to the right of the screen)

    Detaching Copilot

    With preview build 26080, it is now possible to undock Copilot, so it feels like a traditional app, meaning you can move Copilot to wherever you want to. The Copilot “app” can moved and resized as needed to make it more customisation in how you choose to work in Windows – just like you would with say the Calculator app. Bear in mind this is in preview and subject to user feedback (file in the Feedback Hub), this may not be a permanent change.

    Copilot in detached mode (Windows Insiders on Canary Build).

    This is rolling out for Windows Insiders on the Canary Build but will make its way to Insiders on the Dev build soon following initial feedback from Canary build testers.

    Note: Microsoft use Windows Insider Builds to try new things out, seek feedback from users and to gauge how well innovative ideas and changes are received, as well as to action the feedback from users.

    Copilot in Windows is also getting bigger hooks

    In this preview build, Windows Insiders are also going to see that Copilot is getting new abilities to act and control the underlying Windows 11 settings. This includes the ability to perform tasks such as emptying the Recycle Bin, toggle Live Captions, toggle Voice Access, and can also ask Copilot more about various system stats such as battery information, system infrormation and also has the ability to enable battery saver.

    A note on Build Numbers

    Regular Windows Insiders may also notice that both the Canary and Dev Channels are receiving the same build number currently. Microsoft remind users that this does happen sometimes as during the times in which the Canary and Dev Channels are on the same builds (e.g. Build 26080), it provides an opportunity for Insiders in the Canary Channel to switch to the Dev Channel. Once this windows has passed, the Canary Channel will jump to higher build numbers and the window will be closed.

    You check out the recent builds and offioial blog from Microsoft here:

    Microsoft is saying good-bye to Android Apps on Windows

    just three years after announcing they were bringing Android apps to Windows 11 (via the Amazon App Store), they have now u-turned and said they will be ending support for their Windows Subsystem for Windows from March 2025.

    Amazon Apps on Windows

    In a support article on Microsoft Learn, they said “Microsoft is ending support for the Windows Subsystem for Android™️ (WSA). As a result, the Amazon Appstore on Windows and all applications and games dependent on WSA will no longer be supported beginning March 5, 2025. Until then, technical support will remain available to customers. Customers that have installed the Amazon Appstore or Android apps prior to March 5, 2024, will continue to have access to those apps through the deprecation date of March 5, 2025“.

    Writing was on the wall

    Is this a strange move? Personally no. Even though Microsoft has been continually updating the Windows Subsystem for Android since it first launched, usage was low despite it being a big promotional item to drive value of Windows as a single OS for home and work. Microsoft had initially positioned Android apps on Windows 11 as a way to compete/align with Apple and their move to support the running of iOS apps on macOS. The main draw back of Microsoft’s approach was that their partnership with Amazon did not provide official access to Google’s Play Store, making it difficult for consumers to access download the more popular Android apps on Windows. Personally, I think this is the main reason Microsoft might be retiring support for Android Apps on Windows.

    I had used it a handful of times, but in most cases defaulted to Web Apps or the Windows native app experience. I’m not really one to play loads of Android games so it wasn’t really a thing I envisaged using Windows 11 for.

    It could have been better.

    I think if Microsoft has managed to leverage this system using the Google Play Store rather than Amazon store, it could have been a different story. Selfishly, it is not a service I will miss, but it was a good way to enable people to access a wider set of apps not available for Windows 11 devices.

    Microsoft need to spend more time on getting more developers to write apps for Windows. Its an age old problem Microsoft have experienced and whilst the best it is ever been, Windows is still not a default destination for apps with many apps being web apps for more common social media and gaming apps outside of the big hitting apps and those supported in Xbox and Windows Games.

    Microsoft Surface Go 4 Review

    Surface Go 4 Blog Cover Page

    Whilst there is nothing new or standout about the Surface Go 4, it is the latest version of Microsoft’s small 10-inch tablet which is ideal for use at home, as a companion device, when travelling or when away, Surface Go is also extremely popular in education, Heathcare, front-line and field operations, retail and in call/contact centres. Surface Go 4 ships with Windows 11.

    Being a huge fan of the Surface Family and being a fan of the Surface Go 2 LTE and Surface Go 3 for traveling and working on the go, I couldn’t wait to get my hands on the Surface Go 4 and put it through the paces to see how much compared to the previous version.

    Introducing the Surface Go 4

    The Surface Go 4 is looks very much the same when compared to its predecessor, the Surface Go 3 – Infact, the design hasn’t really changed since the original Surface Go. It measures 245 x 175 x 8.3mm and weighs just 529grams. It has a 10.5inch, 1,920 x 1,080 IPS screen with high quality, solid magnesium body, complete with “any angle” kickstand, single USB-C port, Surface Connect Port and headphone jack port and optional Surface Pen and Type Cover Keyboard. You can find the full spec here:

    Surface Go 3 vs Surface Go 4

    Being the same overall size and dimensions, the great thing if you are upgrading from a previous generation Surface Go is that it is fully compatible with the any Surface Go accessories such as keyboards or cases you may have. This iteration does get an upgraded chipset and therefore performance lift over the 2021/22 version and is still built with high-quality magnesium alloy body with a premium finish making it feel like a premium device – which Surface is. I do wish, fours on however, that Microsoft would have reduced the oversized black screen bezels a little as it does look a little dated compared to other tablets.

    Surface Go is used a lot in education and with frontline workers. This is one of the reasons for the larger screen bezels. This makes it much easier to hold without accidently touching the screen.

    Signature Look and Feel

    As you expect with Surface 2-in-1 devices, Surface Go 4 gives you the familiar kickstand which is built into the back of the device and can be easily folded out to various angles making it extremely versatile as a tablet or a laptop with the optional (and not included) keyboard. The kick stand is smooth in operation and very sturdy. 

    Surface Kick Stand

    On the underside of the kickstand, you can find a MicroSD card slot. On the sides of the device, you will find the familiar Surface Connect port, a headphone jack and a USB C 3.1 port which can also be used for charging the device as well as connecting to a range of peripherals, docks or displays.

    Camera, Video and Windows Hello®️

    You get two cameras. At the back of device, there is an 8-megapixel camera which is good medium range camera for a rear camera on a laptop. At the front you get a 5-megapixel webcam which performs really well in various light settings on video calls and when recording in apps like PowerPoint and Clip Champ. Unlike the Surface Laptop Go, you do also get the additional sensors for Windows Hello and light adjustment and as always Windows Hello works incredibly fast.

    Repairability and Sustainability

    Microsoft have continued to improve on the repairability and sustainability of their devices and supply chain. Surface Go 4 is more repairable than ever, with the display, battery and back cover, kickstand, motherboard, microSDXC card reader, type cover connector, front, rear and Windows Hello camera, and speakers all being replaceable.

    Screen

    Surface Go 4 has the same 10.5-inch 10-point multi-touch, PixelSense display as its predecessor and has an aspect ratio of 3:2. Microsoft consistently uses this aspect, and it remains the perfect ratio for office or schoolwork.

    Screen resolution supports 1920 x 1280 pixels, meaning you get a Full HD resolution on a 10.5-inch screen which makes it look super sharp and clear. The screen is bright, and colours are vibrant, and you also get great viewing angles. Gorilla Glass 3 also protects the screen. Touch is accurate and responsive as always.

    For a late 2023 device, it's a shame that Microsoft didn't upgrade to a 120Hz panel as they have in the latest Pro and Laptop range. I would have also liked to have seen anti-glare screen options to help in outdoor or bright conditions.

    Audio and Sound

    Yoi get stereo sound with speakers located on the left and right of the display. Whilst sound quality is not studio level like you get on the Surface Laptop Studio, it is more than good enough for calls and watching videos when away or watching in bed. making it a great all-rounder and fine if you want to use it as an entertainment device.

    Power and Performance

    Microsoft Surface Go 4 is powered by an Intel N200 processor and comes with 8GB of RAM as a standard. This an improvement over the previous models which started at 4GB RAM which was simply not enough in my experience. Storage starts at 64GB SSD storage and provide options of 128GB and 256GB too. Strangely there is no LTE/4/5G version this time round.

    According to benchmark reports I have seen, performance of the Surface Go 4 is slightly better than the Surface Go 3 due to the slightly updated chipset and is also more powerful than the Samsung Galaxy Tab S9 FE tablet. It falls short of the Apple iPad 9. which is to be expected.

    Performance, like many things is subjective though. The Surface Go 4 (I have been using the 8GB/256GB) version which was more than sufficient for multi-tasking office apps and personal social media and video streaming apps.

    Usage and Experience

    Surface Go 4 is positioned as a work or school device and not designed (unlike a high-end iPad) for video editing or playing video intensive games. That said, for office apps and web applications, I noticed no performance lags at all and the device multi-tasked well. Microsoft’s Office apps like Word, Excel, PowerPoint, and OneNote run smoothly and I was able to have many Edge tabs open at the same time with any issues.

    Surface is also a great device for watching stuff on YouTube, Netflix, Disney +. This combined with good performance for multitasking with business or school apps, makes Surface Go 4 an affordable, practical, light weight and fully featured 2-in-1 device. I find this great when I travel or work away without having to take two devices.

    Type Cover Keyboard

    All previous generations of the Microsoft Type Cover for Surface Go are compatible with Surface Go 4 and the design has not changed with version 4. You can of course buy cheaper (non-Microsoft covers) or USB keyboards, but don’t. Microsoft’s Type Cover keyboard is excellent.

    In case you are not familiar; Microsoft’s Type Cover keyboard is extremely high quality. It is made of plastic but has a very high-quality finish and a fabric-like surface. It includes a backlight and is magnetically attached to the tablet and protects the display when folded. Due to the slight angle of the keyboard that the magnetic connector creates, it makes it feel much more like a laptop than cheap ‘flat’ keyboard.

    Surface Go 4 Type Cover
    Surface Go Type Cover Keyboard.

    The keyboard is relatively large for a small 10-inch tablet but does not feel small to use. I can easily touch type on this without effort or having to change how I type. The Type Cover is comfortable to use and much better than some of the cheap tablet keyboards I have used in the past.

    There is a touchpad under the keyboard, which, while not a big as some laptops, is a good balance of size and usability whilst helping to avoid accidental touches on the touch panel.

    The Surface Pen

    For me, a touch screen and pen are a non-negotiator when choosing a device for work or home. Once critiqued by Apple saying that “no one would ever need to use a pen with a tablet”, Surface Pen has been a stable companion to the Surface Pro since the first Surface in 2012.

    Surface Go 4 supports all previous iterations of Surface Pens (expect the ones that shipped on the first Surface Pro 1 and Surface RT devices) including the Surface Slim Pen and Slim Pen 2. The Surface Pen is very responsive and precise, and it’s fun to take handwritten notes with it. The lates

    Whilst optional to buy, Surface Go 4 together with the Surface Pen and writing and graphics apps like OneNote, MS Paint, Designer, Edge, PDF etc, are what make Surface standout. Yes, you can do this on most tablets, but Surface is by far the best (and original) 2-in-1 device in my experience.

    With the latest update to Windows 11, there is now also support for inking anywhere you can type in dialogue boxes.

    Windows 11 brings Surface to Life

    Everyone knows that Windows is not an OS designed for tablet only devices. Windows 8 tried too hard to make Tablet mode work (and was awful) and Windows 10 had various attempts at tablet mode, but Windows 11 has actually (finally) done a half decent job of adapting the OS to work with tablet devices. This includes 2-in-1s like Surface Go 4.

    With Windows 11, tablet mode is switched on automatically when the keyboard is disconnected or folded back to use the device in tablet mode.

    In tablet mode, the Windows taskbar becomes significantly larger so that it is easier to use with your finger or pen and the customisable on-screen keyboard opens whenever you click/tap in a text field. If have a Surface Pen, then you also get quick access to the Windows Inking features.

    Within Windows, some apps are also tailored for use with Tablets, and some even adapt based on the use mode. OneNote is a good example. When using OneNote in tablet mode, the canvas gets simplified and decluttered, making it much easier to use with pen and ink.

    Using Surface with Android Apps

    While a Windows thing more than a Surface thing, Windows 11 supports the use of many Android apps via the Amazon App Store. To use this, you need to install the Amazon Appstore via the Microsoft Store.

    Amazon App Store in Windows 11

    You can then install a vast number of apps and games such as angry birds or City Mapper and use them just like any other app. Whilst you don’t get the full library of native Android apps you get in the Play store, there are thousands, and it works seamlessly once installed from the Microsoft Store.

    Surface is even better with Windows 365

    Windows 365 is Microsoft’s desktop as a service which is delivered as a SaaS service to business/corporate users. It is a dedicated Cloud PC which is provisioned, used, managed, and updated just like a physical PC but runs in the Microsoft Cloud. Windows 365 provides an “instant on” desktop environment than can be accessed securely from any device (or browser) and allows you to pick up where you left off, providing a seamless experience with all your corporate applications and files available wherever you need it. Since Windows 365 is a Cloud Service, access to it is secure, instantly provisioned, upgraded or updated and since it can be used on “any” device avoids the need for hardware upgrades, protects against device loss and theft and removes the data security / leakage risk of having corporate information on physical devices.

    So why Surface Go 4 and Windows 365? Well, I have recently got myself a Surface Go 4 for home and family. The kids love using pen and ink and we use a Microsoft 365 Family subscription for personal, school and work stuff.

    When I’m away from the office or traveling with my family, I often need to access work-related files and applications. Windows 365 allows me to securely multitask on our shared device without having to install and download apps, set up complicated VPN services, or compromise company security or confidentiality by using a personal device for work. With Windows 365, I can use my personal device as a work device and switch back seamlessly as needed. Plus, if my kids want to play with Designer or watch YouTube, I can pause what I’m doing and resume later without worrying that they will mess up any of my work.

    I’ve written other posts on Windows 365 before, and for more information on Windows 365 you can check Microsoft’s official sites here.

    My Conclusion

    Starting at £549 in the UK (pen and keyboard separate), Microsoft Surface Go 4 is a well priced, versitile allrounder that is great for home, work, school or a combination of all (maybe combined with Windows 365).

    Surface Go continues to be a great choice if you need/want a “proper” Windows based PC type device rather than “just a tablet”. This is not a device for intense gamers or graphic designers, but for everything else, it’s a great device that is well built, offers high quality, is super repairable and includes full multipoint touch, pen support and a full and versitle type cover ketboard.

    The only dissapointment was battery life. Windows devices in my experience just dont have the power efficienicies that Apple iPads offer.

    If you have a Surface Go 3, I would not reccommend rushing out and upgrading (unless you have an etry level one with 4GB RAM). If you do not need a Windows device or just want a tablet to watch films on and browse social media, then Surface Go may be wasted on you.

    Surface Go is also a great second device. If you have a desktop for work or home (or a chunky, heavy laptop), Surface Go is a grwat choice as a flexible second device that can also be used for work with or without Windows 365 (see above).

    New Windows Insider Build brings AI features to non NPU PCs

    The Windows Insider team have released Windows 11 Build 26040 to Insiders in the Canary Channel, which is the first new build for this channel in 2024.

    This build is full with improvements and fixes, but the main call out feature of this build is the addition of support for Voice Clarity on PCs that do not have dedicated NPUs. Until now, this was a feature that had been exclusive to select Surface devices with NPUs, but Microsoft are now making this available across all Windows 11 devices.

    Voice Clarity uses advanced AI powered audio processing to help your voice be heard more clearly on online calls, and voice recordings even in noisy environments or when you move around the room. Voice Clarity also improves the quality of the voices you hear, making them sound more natural and realistic using a combination of echo cancelling, background noise suppression and removal of reverberation all in real-time.

    Note: My understanding is that this new native OS based Voice Clarity will only activate "when the OEM device does not offer Communications Mode processing.". This means that if your device already has a noise-reduction technology (such as the Surface Pro 9) compatible with Communications Signal Processing Mode, the Windows 11 software-based Voice Clarity will not be activated and it will instead use the technology enabled by the NPU. 

    Other changes in Canary build 26040

    Other noticeable changes in this build include:

    • Changes to the Windows Setup experience with a cleaner and more modern experience.
    • Improvements to the screen casting services
    • Moving of the Copilot in Windows button to the right side of the Taskbar making it easier to access and closer to where the Copilot pane opens.
    • Support for USB 80Gbps has been added to support the new devices shipping with the newest Intel Core 14th Gen HX-series mobile processors.
    • A New Task Manager icon – that matches the design language of Windows 11. There’s new option to show the GPU temperature in the Performance tab.

    Read the full Windows Insider Blog

    Full releases notes for the latest Canary Build can be found here, along with release notes for the Dev and Beta builds which also had new builds this week.

    Changes coming to Windows 11 in 2024 to comply with the DMA

    2024 will see Microsoft ship their “Moments 5” update to Windows 11, which as well as the usually hunch of feature enhancements and tweaks to the OS, will also bring the necessary changes Microsoft are being forced to make in order to comply with the Digital Markets Act (DMA).

    This update is expected to drop sometime in Q1 2024 following the usual testing with the Windows Insider community. It will be delivered as a cumulate update via the Windows Update service.

    Moment 5 is likely to be the last Moment update for Windows 11, as there is expectation thst the next major OS update will be launched sometime in 2024.

    Here’s a summary of some of the key changes you can expect.

    Changes needed to comply with the DMA

    • Ability to uninstall more of the in-box applications such as Microsoft Edge, Camera, and Photos. The ability to remove Edge will be limited to users in the Europe only.
    • Start menu’s All Apps list will be renamed to All and operating system components are clearly labelled with “system”.
    • Ability to disable Microsoft News integration from the Widgets Board. This also includes the ability to replace it with third-party news services instead.

    Updates and general improvements

    • The ability to ink directly into text boxes across the Windows OS.
    • The ability to use third-party search providers in the Windows Search pane
    • Ability to give friendly names to Nearby Share so you can give more readable names to make it easier to find and connect.
    • Anility to use Windows Spotlight as the default wallpaper setting
    • Voice Access is getting a new feature called “voice shortcuts,” which allows you to create custom commands that use your voice to activate. This can be used to create an action based on a custom phrase.
    • In-box app updates to Notepad, Paint and the Microsoft Store.

    Updates to Copilot in Windows

    • Copilot can be “undocked” allowing apps to exist underneath the Copilot sidebar instead of being forced to appear next to it. This makes it easier to work with Copilot.
    • The Copilot interface will also show in the Windows ALT+TAB menu, making it easier to  switch to and from it.
    • Copilot will also work across multiple displays rather than just the primary.

    Updates to Windows 365

    • Improvements to the Windows 365 integration in Windows 11, including allowing companies the ability to customise the login page.
    • Users will be able to disconnect from the Cloud PC via Task View or Start menu.
    • Ability to configure local device settings from the CloudPC.
    • Task View now also has visual indicators that pop up just above the Taskbar whenever you switch between your local desktops or Cloud PC using task switcher. This makes it easiet to know if you are on the local or Cloud PC.
    • Ability to use Dedicated Mode to boot to the Cloud PC from a company-owned device.

    These are the main changes coming in Q1 2024 in what will be an interesting and fast paced year for updates, AI advances and new hardware for Microsoft.

    For now, have a great new year whatever your plans, ambitions or dreams are..

    Thanks for tuning in

    Rob.

    Windows 11 2023 Update (23H2) is now available.

    Last month, Microsoft rolled out the moment 4 update to Windows 11 22H2 which included loads of new AI features as well as a Windows Copilot.

    I cover this in more detail in a previous post.

    Today, Microsoft have started offering Windows 11 version 23H2 as an optional update. This includes all the new AI features that rolled out to users in 22H2.

    What’s in Windows 11 23H2?

    The new features included in this update being all the new AI features including Windows Copilot which is now pinned to your Taskbar by default. You also get all the new inbox updates including AI powered additions to the Snipping Tool, Paint, and Quick Settings.

    How to get Windows 11 23H2 update

    Since this is an optional update, you need to head over to Settings-> Windows Update and ensure that the “Get the latest updates as soon as they’re available” toggle is set to on.

    You can the check for updates and should see “Windows 11, version 23H2” appear in your Windows Update downloads list for download.

    If you are already running Windows 11 22H2, this update may not be available straight way but Microsoft will he making this available shortly.

    Windows 11 release rings and support cycles

    Microsoft has a 6 monthly core version update model for Windows. This means that the support cycle for Windows 11 version 23H2 will be supported for 24 months starting November 1 for Home and Professional users, and 36 months organisations running Enterprise and Education versions of Windows 11.


    To find out more about the new features included in 22H2 and 23H2 check out my post below.

    https://robquickenden.blog/2023/10/windows-11-gets-new-ai-features-as-moments-4-update-rolls-out/

    Windows 11 gets Copilot upgrade as “moments 4” update rolls out.

    Microsoft’s AI infused update is now rolling out for the masses. The update started rolling out last Tuesday and is the lastest next major feature update for Windows 11. It is bundled as part of the October’s security release for all Windows 11 users.

    This update (known as Moment 4 update) is far more than security updates and includes lots of improvements and big new features to take advantage of that include a new File Explorer design, Copilot for Windows (a new AI assistant). There are also lots of improvements to the Taskbar, and notable in-box app updates as well including notepad and paint.

    Here’s a quick rundown of the key new things and changes.

    Major AI related stuff

    • Windows Copilot (incorporating Bing Chat)
    • AI-powered file recommendations in both File Explorer and Start
    • A new AI Hub for “AI-powered apps” in the Microsoft Store

    Changes to desktop and taskbar

    • A new File Explorer design with more modern interfaces plus a new “Gallery feature”
    • System wide ability to Ink directly into text boxes
    • Taskbar app labels and other improvements
    • HDR desktop wallpaper support
    • New Windows Spotlight wallpaper UI
    • Native support for more archive file formats such as .RAR
    • New sound output menu
    • Native RGB peripheral controls

    New features and UI changes

    • New account recommendations in Start and Settings
    • A new revamped Settings homepage

    Inbox app updates

    • A new cloud-based backup and restore feature built in to Windows
    • Snipping Tool improvements including OCR text and ability redact / mask sensitive information
    • Improvements to Notepad including new auto save feature

    When is Windows 10 end of life?

    As a reminder to those still on Windows 10, this will go end of support on October 14, 2025 meaning now more feature or security updates…

    Microsoft says that “Every Windows product has a lifecycle. The lifecycle begins when a product is released and ends when it’s no longer supported. Knowing key dates in this lifecycle helps you make informed decisions about when to update, upgrade or make other changes to your software.”

    Windows 11 is now on over half a billion devices as of October 2023 according to Microsoft.

    Microsoft September 2023 News: The new and exciting stuff

    Microsoft hosted a live Surface and AI event on Thursday 21st September where they announced a lot of new and exciting features and products across its various platforms and services. In this blog post, I have tried to summarise the most notable ones and explain how they might benefit you and your organisation.

    Disclaimer (and product plug) - Since this was an AI event in whole, I also want to state that other than some slight tweaks, this blog post was written by Bing Enterprise Chat - Microsoft Designer created the image. The whole thing took less that 10 minutes. 

    Copilot: Your AI Assistant at Work and Beyond

    Copilot is a new feature that uses artificial intelligence (AI) to help you with various tasks, such as drafting emails, summarizing texts, creating images, and more. You can access Copilot from Windows 11, Microsoft 365, Edge, and Bing, and chat with it in natural language. Copilot will understand your intent and provide relevant assistance based on the context and your data.

    For example, you can ask Copilot to draft an email for you with a specific tone, or to generate a graphic art based on your description. You can also use Copilot to answer questions, troubleshoot your PC, control your settings, and access recommendations. Copilot is designed to save you time, reduce your cognitive load, and ignite your creativity.

    Copilot will be generally available for enterprise customers on November 1st, and for a select group of consumers and small business customers as part of the Early Access Program (EAP). It will initially be limited to three hundred licenses and will cost $30 per user per month.

    Windows 11: The Most Powerful and Personal Windows Ever

    Windows 11 is the latest (and IMO best) version of the Microsoft’s desktop operating system that powers millions of devices around the world. Windows 11 offers a fresh and modern design, improved performance, and security, and a more personalised and connected experience. They announced the latest update coming next week (Sept 26th). Some of the new features in Windows 11 will include:

    • An updated Start menu that gives you quick access to your apps, documents, and settings.
    • An updated Taskbar that lets you easily switch between multiple instances of each app, hide the time and date, and end tasks with a right-click.
    • A new Dev Home that helps you set up your development environment by downloading apps, packages, or repositories, connecting to your developer accounts and tools, and accessing experimental features in WSL.
    • A new Dev Drive that provides a fast and secure storage volume for developers, with a file system that delivers both performance and security.
    • A new WinGet Configuration that simplifies the setup process for developers by reducing it to a single command.
    • New Gallery in File Explorer that makes it easy to access your photo collection across all your devices.
    • A new Snipping Tool that lets you record your screen with audio and mic support, copy and redact text from a screenshot, and edit your images with Paint.
    • A new Photos app that has new editing capabilities to achieve stylish background blur effects and makes it easier to find specific images backed up in OneDrive.
    • Updated Narrator that uses natural human voices in new languages, and lets you use voice access to log in to your PC and access other areas on the lock screen.
    • Refreshed Notepad app that automatically saves your session state, allowing you to close Notepad without any interrupting dialogs and then pick up where you left off when you return.
    • A new Instant Games feature that lets you play your favorite casual games directly from the Microsoft Store without the need to download and install them on your device.
    • Windows Copilot – Your Copilot for Windows.

    Windows 11 also announced general availability of Windows 365 Boot and Windows 365 Switch, which allow you to log into your Windows 365 Cloud PC as the primary Windows experience on the device or easily switch between the Cloud PC and the local desktop. Windows 365 is a cloud PC service that lets you stream a full Windows experience from anywhere on any device and is fully managed from Intune.

    This update will start rolling out as a free update on September 26th.

    Surface: The Ultimate Devices for Work and Play

    Surface is Microsoft’s line of devices that combine innovative design, powerful performance, and versatile functionality. Surface devices are built to work seamlessly with Windows 11 and Microsoft 365, offering the best productivity and creativity tools for work and play. I am a massive fan of Surface

    The new / refreshed Surface devices include:

    • Surface Laptop Studio 2: The most powerful Surface ever built, with the latest Intel Core processors, NVIDIA Studio tools for creators, touchscreen display, and flexible design with three unique postures.
    • Surface Laptop Go 3: The lightest and most portable Surface Laptop, with touchscreen display, premium features like an incredible typing experience and a Fingerprint Power Button, and four stylish colours.
    • Surface Go 4: The baby Surface Pro is this time, available only for corporate and not consumer market (why??), the device is the same dimensions as before but is more repairable (the most repairable and sustainable device int he Surface Fleet). It ditches the 4GB RAM option (good) and brings a higher spec entry level processor. Pricing increases too which is a shame as is ditching consumer market. These are great for school kids.
    • Surface Hub 3: The ultimate collaboration device for teams, with a large interactive display that runs the Microsoft Teams Rooms experience. Surface Hub 3 pairs seamlessly with Teams-certified devices and supports Hub on day one. There was also an upgrade announced for Surface Hub 2S customers to upgrade to Surface Hub 3,

    The new Surface devices are available for pre-ordering now.

    Microsoft 365: The World’s Productivity Cloud

    Microsoft 365 is a cloud-based subscription service that offers the best productivity apps for work and life. Microsoft 365 includes apps like Outlook, Word, Excel, PowerPoint, OneNote, OneDrive, Teams, Stream, Loop, Clipchamp, and more.

    Microsoft 365 Copilot (which will be available from 1st November) is an add-on service at $30 per user per month and provides in-built AI-powered features and services that help you get more done across all your Office 365 apps and services – with support also coming to Microsoft Designer, Loop and Clipchamp and more.

    Some of the new features and services in Microsoft 365 include:

    • Copilot in Outlook, Excel, Word, Loop, OneNote, Stream, and OneDrive: Copilot is integrated into various Microsoft 365 apps to provide AI assistance for different tasks. For example, you can use Copilot in Outlook to draft emails, in Excel to create charts, in Word to summarize documents, in Loop to generate content blocks, in OneNote to take notes, in Stream to transcribe videos, and in OneDrive to find files.
    • Generative Expand, Fill, and Erase in Microsoft Designer: These features let you manipulate images in creative ways, such as expanding the canvas, filling in missing areas, or erasing unwanted objects. Generative Erase is generally available now, and Generative Fill and Expand are coming soon.
    • Copilot Lab: Copilot Lab is a feature that lets you learn how to use Copilot effectively, share your favorite prompts with coworkers, and get inspired by other users. Copilot Lab will be accessible to all Microsoft 365 Copilot users once it’s generally available in November.
    • Mobile Application Management (MAM) for Windows: This feature allows employees to access organisational resources through Microsoft Edge from an unmanaged device, while giving IT the ability to control the conditions under which the resources can be accessed.

    Bing and Edge: The Smartest Way to Search and Browse

    Bing and Edge are Microsoft’s search engine and web browser that offer a fast, secure, and personalized way to search and browse the web. Bing and Edge use AI to provide relevant information and assistance based on your needs and preferences.

    Some of the new features and improvements in Bing and Edge include:

    • DALL-E 3 in Bing Image Creator and Microsoft Designer integration: Bing Image Creator is a feature that lets you create images from text descriptions using AI. Bing Image Creator is now powered by DALL-E 3, which produces more realistic and detailed images. You can also access Bing Image Creator directly from Microsoft Designer for further editing.
    • Content Credentials: Content Credentials is a feature that uses cryptographic methods to add an invisible digital watermark to all AI-generated images in Bing. This helps you verify the origin and authenticity of the images. Content Credentials will be supported in Bing Image Creator, Microsoft Designer, and Paint soon.
    • Bing Chat Enterprise: Bing Chat Enterprise is a feature that lets you chat with Copilot from the Edge mobile app. You can also use multimodal visual search and Image Creator from Bing Chat Enterprise.
    • Copilot in Microsoft Shopping: Copilot in Microsoft Shopping is a feature that helps you find what you’re looking for more quickly. You can ask for information on an item, and Bing will ask additional questions to learn more. Then, Bing will use that information to provide more tailored recommendations. This feature will be available soon on both PC and mobile.
    • Personalised Answers: Personalised Answers is a feature that uses your chat history to inform your results. For example, if you’ve used Bing to track your favorite soccer team, next time you’re planning a trip it can proactively tell you if the team is playing in your destination city. Personalized Answers will begin to roll out soon.

    Microsoft Advertising: The Best Way to Reach Your Customers

    Microsoft Advertising is a platform that helps businesses connect with their customers across the web. Microsoft Advertising offers various solutions and tools to create effective and engaging ads that reach the right audience at the right time.

    Some of the new features and improvements in Microsoft Advertising include:

    • Copilot in the Microsoft Advertising Platform: Copilot in the Microsoft Advertising Platform is a feature that simplifies and enhances every aspect of your experience with the platform. You can use Copilot to create campaigns, get content recommendations, optimize your performance, and more. This feature will be coming soon.
    • Compare & Decide Ads: Compare & Decide Ads are a new type of ads that pull relevant data of various products or services into a succinct table. This helps users easily evaluate different options based on their criteria. Compare & Decide Ads will be available for cars initially and will be brought to closed beta in early 2024.

    Conclusion

    These are just some of the highlights from the Microsoft September 2023 News. There are many more features and products that we didn’t cover here, but you can find them on the current web page context. I hope you are excited about these new developments, and I would love to hear what you are most excited about.

    Microsoft are hosting a Windows and Surface ‘AI’ event’ on 21st September

    New devices? More AI? What is coming to Windows 11 and Surface?

    Microsoft has announced that they are holding what they describe as a “special event” on September 21st in New York City. Whilst no formal details have yet been shared (or leaked on social media), the expectation is that this will focus on the unveiling of new Surface products (this usually happens around this time), and we expect there to also be an AI-Infused theme to the announcements.

    What will Microsoft announce on the 21st of September?

    We don’t know officially, however what I expect is that they will use to announce a refresh of several of their existing Surface devices which didn’t get the “refresh love” last October. As such, I would expect Microsoft to formally announce.

    • Surface Laptop Studio 2 – since V1 has now been discontinued.
    • Surface Laptop Go 3– there is lots of hope this will have an ARM variant though from what have heard they are sticking to Intel.
    • Surface Go 4 – again hoping for an ARM variant this year but think I’ll be disappointed.

    I’m not expecting a Surface Pro 10 or Surface Laptop 6 to be annouced at this event and have heard this is more likely in the Spring 2024.

    There will no doubt be a big focus on AI this year. Last year, with the announcement of Surface Pro 9 5G (which is ARM powered and I am using today), was the first of its kind to feature on chip AI capabilities which in turn enable a bunch of AI enhanced video and audio enhancements known as Windows Studio Effects. Surface Pro 9 5G’s front-facing camera it’s enhanced and assisted by a Neural Process Unit (NPU), that powers feature such as automatic framing, hardware-based background blurring and sustained eye contact during video calls all of which work much better than the native teams (software) experience – the automatic framing super smooth.

    I expect all devices announced from this point forward to leverage this on-chip NPU technology.

    Sustainability will be front a centre

    I also think that the new devices will be even more sustainable – lower power, longer battery life, lower carbon and more repairable. Microsoft are committed to Surface being 100% recyclable by 2030.

    AI will be everywhere

    I am also confident that Microsoft will use this opportunity to highlight the recent advancements in AI.

    Windows 11 will very soon get Copilot and will leverage unique capabilities in the new Surface portfolio and upcoming updates to Windows 11, Bing Chat Enterprise which leverages the deep integration of OpenAI’s ChatGPT-4 chatbot technology into Microsoft’s Enterprise Search and Bing.

    I aslo hear will see demos of third party integration into Windows Copilot from the likes of Spotify, Adobe and others. For Windows Copilot to really make an impact, third-party plugins will be a key part of the Windows Copilot System.