AI-PCs – what’s the hype all about?

The new buzz in the world of PCs is all about the “AI PC”. This term is the latest messaging being banded around from PC/Laptop manufacturers with a view to ensure that people, families and organisations are taking this next generation of PC into account when planning their legacy hardware upgrades over the next 12-18 months.

AI analytics and modeling require vast amounts of data, which are best suited for cloud, but performing some workloads at the device level delivers more efficient processing, or inferencing, by being offloaded to the device. These efficiencies could be applied to:

  • Visual inferencing: AI applied directly to the camera feed
  • Audio inferencing: AI applied to audio inputs
  • Live transcription: AI applied to language processing

New AI-PCs are being designed and built with specialised processors (NPUs) to support executing those models, and more, locally, in real time.

You don’t need to look very far to see the phrase “AI PC” everywhere both from Intel and leading device manufacturers including Microsoft, but what is the tech behind the latest tech phrase?

You may be aware that Microsoft recently launched the Surface Pro 10 and Surface Laptop 6 – both of these fit into the new “AI-PC” catagory!

Note: AI is the capability of a computer program or a machine to "think, learn, and take actions without being explicitly encoded with commands".

So what is an AI PC?

In short an AI-PC needs to have these three key components:

  • An Chipset with a new NPU, CPU and GPU built-in
  • Windows 11 and Copilot in Windows
  • A Copilot Key (technically).

Of course CPUs and GPUs have been around for a long time, but it is the NPU (Neural Processing Unit) that is new in PCs and it is this that is the key part of an AI-PC. The NPU (or AI-Boost as Intel calls it) is designed to process AI workloads locally rather than in the cloud which brings many improvements for the user, including processor efficiency, improved battery life and increased security.

The NPU is a dedicated microprocessor designed to efficiently handle AI-specific tasks, such as executing predictive models, processing machine learning algorithms, or powering generative AI applications.

Surface AI-PC – Available on Surface Pro 9, 10 and Surface Laptop 6

The Intel Core Ultra processors featured in AI-PCs like Surface Pro 10 and Laptop 6 provide a holistic approach to running AI workloads on PC. These different processors offer programming versatility to developers that maximise the three type of microprocessors – CPU, GPU, and their new, integrated NPU. With an AI-PC, each microprocessor (compute engine) has its own specialisation, but in the context of AI on Cloud PCs mean they work together when using AI workloads with:

  • The CPU being ideal for general and traditional compute workload as well as light-weight, single inference AI tasks. Think “accelerating cloud-delivered AI” while minimising impact on overall system performance.
  • The GPU being ideal for AI infused into media and 3D rendering apps and tasks. Users can perform data visualisation tasks, create and manipulate 3D images, or generate elaborate reports, enabling your team to efficiently tackle complex data workloads.
  • The new AI-Boosting NPU which is designed specifically for sustained and efficient offloading of AI models such as Windows Studio Effects.

What are the benefits of an AI-PC?

In short – performance, battery life and enabling new AI-Powered experiences.

Windows and many other apps have AI features within their applications sets, but put simply with AI-PCs these AI features and tools will work much quicker and will unlock additional NPU-Specific features.

The NPU is a dedicated microprocessor designed to efficiently handle AI-specific tasks, such as executing predictive models, processing machine learning algorithms, or powering generative AI applications. The image below shows the difference between a video app’s back-ground blur using a CPU vs an NPU. The device on the right is a Surafce Pro 9 with dedicated NPU and it is easy to see how much better the AI effect is when it is processing the AI workload locally.

Image showing the difference between a video app’s background blur on a CPU vs. an NPU.

The key thing about the AI-PC is the impact on the CPU processing AI workloads when there is an NPU present. With AI features like voice and video effects in Windows and the wealth of AI features in apps like Adobe, CPU workload is dramatically reduced as the NPU does the AI grunt work (and is far more efficient at running them) This leads to a more efficient device, increased battery life and a more responsive OS and applications for users. The image below illustrates the impact savings running smilar tasks on a PC vs an “AI-PC”.

Image (c) Microsoft – March 2024

AI-PCs will empwer and improve many experiences – as compute for AI workloads moves to more local-mode and hybrid-mode processing. This goes beyond just video effects and speech and will include things like object detection “seeing AI”, gesture tracing, security and many more.

Intel claim that “AI PCs with an Intel Core Ultra processor are able to edit videos more than 230% faster and perform AI image editing tasks 52% faster.

AI PCs are also set to be defined by how they align with Microsoft’s Windows operating system as well. One of the most consumer-facing AI products right now is Microsoft Copilot, which is slowly rolling out to Windows 11 devices and we’re set to see a dedicated Copilot key on some laptops in the future too. Over time this will also take advantage of local AI-processing with AI-PCs

Note: Today, Copilot operates in the cloud and thus does not utilize a computer’s onboard NPU. However, this is expected to change, as Microsoft has announced plans for new system architectures that will enhance Windows AI experiences by integrating the GPU, CPU, NPU, and the cloud.

Will the birth of the AI-PC reboot the PC market?

I think the AI PC will be the PC of the next decade.

The PC market has been in decline for several years, but IDC predict that 2024 is estimated to see a 3.7 percent year-over-year increase in shipments, ending the decline the market has seen since the highs of the COVID-19 pandemic.

We are seeing Microsoft, Dell, HP and Lenovo, jumping on AI PCs and with the next two years likely to be the time that more organisations really start to experiment and test AI within their organisations, the rise of the AI-PC is set (according to IDC) to kickstart the PC business again.

Are Microsoft Changing Copilot in Windows?

This week, Microsoft shipped Windows Insider preview build 26080 (in both the Canary and Dev channels), which has introduced a way for users to release the Copilot Window from being attached to the right-hand side of the screen where it has lived since birth!

Previously, the Copilot widget opened on the right of the screen, and whilst in recent preview builds, Microsoft introduced the ability to resize it (make it bigger), it was still attached to the right side of the screen as shown below.

Copilot in Windows (attached to the right of the screen)

Detaching Copilot

With preview build 26080, it is now possible to undock Copilot, so it feels like a traditional app, meaning you can move Copilot to wherever you want to. The Copilot “app” can moved and resized as needed to make it more customisation in how you choose to work in Windows – just like you would with say the Calculator app. Bear in mind this is in preview and subject to user feedback (file in the Feedback Hub), this may not be a permanent change.

Copilot in detached mode (Windows Insiders on Canary Build).

This is rolling out for Windows Insiders on the Canary Build but will make its way to Insiders on the Dev build soon following initial feedback from Canary build testers.

Note: Microsoft use Windows Insider Builds to try new things out, seek feedback from users and to gauge how well innovative ideas and changes are received, as well as to action the feedback from users.

Copilot in Windows is also getting bigger hooks

In this preview build, Windows Insiders are also going to see that Copilot is getting new abilities to act and control the underlying Windows 11 settings. This includes the ability to perform tasks such as emptying the Recycle Bin, toggle Live Captions, toggle Voice Access, and can also ask Copilot more about various system stats such as battery information, system infrormation and also has the ability to enable battery saver.

A note on Build Numbers

Regular Windows Insiders may also notice that both the Canary and Dev Channels are receiving the same build number currently. Microsoft remind users that this does happen sometimes as during the times in which the Canary and Dev Channels are on the same builds (e.g. Build 26080), it provides an opportunity for Insiders in the Canary Channel to switch to the Dev Channel. Once this windows has passed, the Canary Channel will jump to higher build numbers and the window will be closed.

You check out the recent builds and offioial blog from Microsoft here:

Microsoft is saying good-bye to Android Apps on Windows

just three years after announcing they were bringing Android apps to Windows 11 (via the Amazon App Store), they have now u-turned and said they will be ending support for their Windows Subsystem for Windows from March 2025.

Amazon Apps on Windows

In a support article on Microsoft Learn, they said “Microsoft is ending support for the Windows Subsystem for Android™️ (WSA). As a result, the Amazon Appstore on Windows and all applications and games dependent on WSA will no longer be supported beginning March 5, 2025. Until then, technical support will remain available to customers. Customers that have installed the Amazon Appstore or Android apps prior to March 5, 2024, will continue to have access to those apps through the deprecation date of March 5, 2025“.

Writing was on the wall

Is this a strange move? Personally no. Even though Microsoft has been continually updating the Windows Subsystem for Android since it first launched, usage was low despite it being a big promotional item to drive value of Windows as a single OS for home and work. Microsoft had initially positioned Android apps on Windows 11 as a way to compete/align with Apple and their move to support the running of iOS apps on macOS. The main draw back of Microsoft’s approach was that their partnership with Amazon did not provide official access to Google’s Play Store, making it difficult for consumers to access download the more popular Android apps on Windows. Personally, I think this is the main reason Microsoft might be retiring support for Android Apps on Windows.

I had used it a handful of times, but in most cases defaulted to Web Apps or the Windows native app experience. I’m not really one to play loads of Android games so it wasn’t really a thing I envisaged using Windows 11 for.

It could have been better.

I think if Microsoft has managed to leverage this system using the Google Play Store rather than Amazon store, it could have been a different story. Selfishly, it is not a service I will miss, but it was a good way to enable people to access a wider set of apps not available for Windows 11 devices.

Microsoft need to spend more time on getting more developers to write apps for Windows. Its an age old problem Microsoft have experienced and whilst the best it is ever been, Windows is still not a default destination for apps with many apps being web apps for more common social media and gaming apps outside of the big hitting apps and those supported in Xbox and Windows Games.

Microsoft Surface Go 4 Review

Surface Go 4 Blog Cover Page

Whilst there is nothing new or standout about the Surface Go 4, it is the latest version of Microsoft’s small 10-inch tablet which is ideal for use at home, as a companion device, when travelling or when away, Surface Go is also extremely popular in education, Heathcare, front-line and field operations, retail and in call/contact centres. Surface Go 4 ships with Windows 11.

Being a huge fan of the Surface Family and being a fan of the Surface Go 2 LTE and Surface Go 3 for traveling and working on the go, I couldn’t wait to get my hands on the Surface Go 4 and put it through the paces to see how much compared to the previous version.

Introducing the Surface Go 4

The Surface Go 4 is looks very much the same when compared to its predecessor, the Surface Go 3 – Infact, the design hasn’t really changed since the original Surface Go. It measures 245 x 175 x 8.3mm and weighs just 529grams. It has a 10.5inch, 1,920 x 1,080 IPS screen with high quality, solid magnesium body, complete with “any angle” kickstand, single USB-C port, Surface Connect Port and headphone jack port and optional Surface Pen and Type Cover Keyboard. You can find the full spec here:

Surface Go 3 vs Surface Go 4

Being the same overall size and dimensions, the great thing if you are upgrading from a previous generation Surface Go is that it is fully compatible with the any Surface Go accessories such as keyboards or cases you may have. This iteration does get an upgraded chipset and therefore performance lift over the 2021/22 version and is still built with high-quality magnesium alloy body with a premium finish making it feel like a premium device – which Surface is. I do wish, fours on however, that Microsoft would have reduced the oversized black screen bezels a little as it does look a little dated compared to other tablets.

Surface Go is used a lot in education and with frontline workers. This is one of the reasons for the larger screen bezels. This makes it much easier to hold without accidently touching the screen.

Signature Look and Feel

As you expect with Surface 2-in-1 devices, Surface Go 4 gives you the familiar kickstand which is built into the back of the device and can be easily folded out to various angles making it extremely versatile as a tablet or a laptop with the optional (and not included) keyboard. The kick stand is smooth in operation and very sturdy. 

Surface Kick Stand

On the underside of the kickstand, you can find a MicroSD card slot. On the sides of the device, you will find the familiar Surface Connect port, a headphone jack and a USB C 3.1 port which can also be used for charging the device as well as connecting to a range of peripherals, docks or displays.

Camera, Video and Windows Hello®️

You get two cameras. At the back of device, there is an 8-megapixel camera which is good medium range camera for a rear camera on a laptop. At the front you get a 5-megapixel webcam which performs really well in various light settings on video calls and when recording in apps like PowerPoint and Clip Champ. Unlike the Surface Laptop Go, you do also get the additional sensors for Windows Hello and light adjustment and as always Windows Hello works incredibly fast.

Repairability and Sustainability

Microsoft have continued to improve on the repairability and sustainability of their devices and supply chain. Surface Go 4 is more repairable than ever, with the display, battery and back cover, kickstand, motherboard, microSDXC card reader, type cover connector, front, rear and Windows Hello camera, and speakers all being replaceable.

Screen

Surface Go 4 has the same 10.5-inch 10-point multi-touch, PixelSense display as its predecessor and has an aspect ratio of 3:2. Microsoft consistently uses this aspect, and it remains the perfect ratio for office or schoolwork.

Screen resolution supports 1920 x 1280 pixels, meaning you get a Full HD resolution on a 10.5-inch screen which makes it look super sharp and clear. The screen is bright, and colours are vibrant, and you also get great viewing angles. Gorilla Glass 3 also protects the screen. Touch is accurate and responsive as always.

For a late 2023 device, it's a shame that Microsoft didn't upgrade to a 120Hz panel as they have in the latest Pro and Laptop range. I would have also liked to have seen anti-glare screen options to help in outdoor or bright conditions.

Audio and Sound

Yoi get stereo sound with speakers located on the left and right of the display. Whilst sound quality is not studio level like you get on the Surface Laptop Studio, it is more than good enough for calls and watching videos when away or watching in bed. making it a great all-rounder and fine if you want to use it as an entertainment device.

Power and Performance

Microsoft Surface Go 4 is powered by an Intel N200 processor and comes with 8GB of RAM as a standard. This an improvement over the previous models which started at 4GB RAM which was simply not enough in my experience. Storage starts at 64GB SSD storage and provide options of 128GB and 256GB too. Strangely there is no LTE/4/5G version this time round.

According to benchmark reports I have seen, performance of the Surface Go 4 is slightly better than the Surface Go 3 due to the slightly updated chipset and is also more powerful than the Samsung Galaxy Tab S9 FE tablet. It falls short of the Apple iPad 9. which is to be expected.

Performance, like many things is subjective though. The Surface Go 4 (I have been using the 8GB/256GB) version which was more than sufficient for multi-tasking office apps and personal social media and video streaming apps.

Usage and Experience

Surface Go 4 is positioned as a work or school device and not designed (unlike a high-end iPad) for video editing or playing video intensive games. That said, for office apps and web applications, I noticed no performance lags at all and the device multi-tasked well. Microsoft’s Office apps like Word, Excel, PowerPoint, and OneNote run smoothly and I was able to have many Edge tabs open at the same time with any issues.

Surface is also a great device for watching stuff on YouTube, Netflix, Disney +. This combined with good performance for multitasking with business or school apps, makes Surface Go 4 an affordable, practical, light weight and fully featured 2-in-1 device. I find this great when I travel or work away without having to take two devices.

Type Cover Keyboard

All previous generations of the Microsoft Type Cover for Surface Go are compatible with Surface Go 4 and the design has not changed with version 4. You can of course buy cheaper (non-Microsoft covers) or USB keyboards, but don’t. Microsoft’s Type Cover keyboard is excellent.

In case you are not familiar; Microsoft’s Type Cover keyboard is extremely high quality. It is made of plastic but has a very high-quality finish and a fabric-like surface. It includes a backlight and is magnetically attached to the tablet and protects the display when folded. Due to the slight angle of the keyboard that the magnetic connector creates, it makes it feel much more like a laptop than cheap ‘flat’ keyboard.

Surface Go 4 Type Cover
Surface Go Type Cover Keyboard.

The keyboard is relatively large for a small 10-inch tablet but does not feel small to use. I can easily touch type on this without effort or having to change how I type. The Type Cover is comfortable to use and much better than some of the cheap tablet keyboards I have used in the past.

There is a touchpad under the keyboard, which, while not a big as some laptops, is a good balance of size and usability whilst helping to avoid accidental touches on the touch panel.

The Surface Pen

For me, a touch screen and pen are a non-negotiator when choosing a device for work or home. Once critiqued by Apple saying that “no one would ever need to use a pen with a tablet”, Surface Pen has been a stable companion to the Surface Pro since the first Surface in 2012.

Surface Go 4 supports all previous iterations of Surface Pens (expect the ones that shipped on the first Surface Pro 1 and Surface RT devices) including the Surface Slim Pen and Slim Pen 2. The Surface Pen is very responsive and precise, and it’s fun to take handwritten notes with it. The lates

Whilst optional to buy, Surface Go 4 together with the Surface Pen and writing and graphics apps like OneNote, MS Paint, Designer, Edge, PDF etc, are what make Surface standout. Yes, you can do this on most tablets, but Surface is by far the best (and original) 2-in-1 device in my experience.

With the latest update to Windows 11, there is now also support for inking anywhere you can type in dialogue boxes.

Windows 11 brings Surface to Life

Everyone knows that Windows is not an OS designed for tablet only devices. Windows 8 tried too hard to make Tablet mode work (and was awful) and Windows 10 had various attempts at tablet mode, but Windows 11 has actually (finally) done a half decent job of adapting the OS to work with tablet devices. This includes 2-in-1s like Surface Go 4.

With Windows 11, tablet mode is switched on automatically when the keyboard is disconnected or folded back to use the device in tablet mode.

In tablet mode, the Windows taskbar becomes significantly larger so that it is easier to use with your finger or pen and the customisable on-screen keyboard opens whenever you click/tap in a text field. If have a Surface Pen, then you also get quick access to the Windows Inking features.

Within Windows, some apps are also tailored for use with Tablets, and some even adapt based on the use mode. OneNote is a good example. When using OneNote in tablet mode, the canvas gets simplified and decluttered, making it much easier to use with pen and ink.

Using Surface with Android Apps

While a Windows thing more than a Surface thing, Windows 11 supports the use of many Android apps via the Amazon App Store. To use this, you need to install the Amazon Appstore via the Microsoft Store.

Amazon App Store in Windows 11

You can then install a vast number of apps and games such as angry birds or City Mapper and use them just like any other app. Whilst you don’t get the full library of native Android apps you get in the Play store, there are thousands, and it works seamlessly once installed from the Microsoft Store.

Surface is even better with Windows 365

Windows 365 is Microsoft’s desktop as a service which is delivered as a SaaS service to business/corporate users. It is a dedicated Cloud PC which is provisioned, used, managed, and updated just like a physical PC but runs in the Microsoft Cloud. Windows 365 provides an “instant on” desktop environment than can be accessed securely from any device (or browser) and allows you to pick up where you left off, providing a seamless experience with all your corporate applications and files available wherever you need it. Since Windows 365 is a Cloud Service, access to it is secure, instantly provisioned, upgraded or updated and since it can be used on “any” device avoids the need for hardware upgrades, protects against device loss and theft and removes the data security / leakage risk of having corporate information on physical devices.

So why Surface Go 4 and Windows 365? Well, I have recently got myself a Surface Go 4 for home and family. The kids love using pen and ink and we use a Microsoft 365 Family subscription for personal, school and work stuff.

When I’m away from the office or traveling with my family, I often need to access work-related files and applications. Windows 365 allows me to securely multitask on our shared device without having to install and download apps, set up complicated VPN services, or compromise company security or confidentiality by using a personal device for work. With Windows 365, I can use my personal device as a work device and switch back seamlessly as needed. Plus, if my kids want to play with Designer or watch YouTube, I can pause what I’m doing and resume later without worrying that they will mess up any of my work.

I’ve written other posts on Windows 365 before, and for more information on Windows 365 you can check Microsoft’s official sites here.

My Conclusion

Starting at £549 in the UK (pen and keyboard separate), Microsoft Surface Go 4 is a well priced, versitile allrounder that is great for home, work, school or a combination of all (maybe combined with Windows 365).

Surface Go continues to be a great choice if you need/want a “proper” Windows based PC type device rather than “just a tablet”. This is not a device for intense gamers or graphic designers, but for everything else, it’s a great device that is well built, offers high quality, is super repairable and includes full multipoint touch, pen support and a full and versitle type cover ketboard.

The only dissapointment was battery life. Windows devices in my experience just dont have the power efficienicies that Apple iPads offer.

If you have a Surface Go 3, I would not reccommend rushing out and upgrading (unless you have an etry level one with 4GB RAM). If you do not need a Windows device or just want a tablet to watch films on and browse social media, then Surface Go may be wasted on you.

Surface Go is also a great second device. If you have a desktop for work or home (or a chunky, heavy laptop), Surface Go is a grwat choice as a flexible second device that can also be used for work with or without Windows 365 (see above).

New Windows Insider Build brings AI features to non NPU PCs

The Windows Insider team have released Windows 11 Build 26040 to Insiders in the Canary Channel, which is the first new build for this channel in 2024.

This build is full with improvements and fixes, but the main call out feature of this build is the addition of support for Voice Clarity on PCs that do not have dedicated NPUs. Until now, this was a feature that had been exclusive to select Surface devices with NPUs, but Microsoft are now making this available across all Windows 11 devices.

Voice Clarity uses advanced AI powered audio processing to help your voice be heard more clearly on online calls, and voice recordings even in noisy environments or when you move around the room. Voice Clarity also improves the quality of the voices you hear, making them sound more natural and realistic using a combination of echo cancelling, background noise suppression and removal of reverberation all in real-time.

Note: My understanding is that this new native OS based Voice Clarity will only activate "when the OEM device does not offer Communications Mode processing.". This means that if your device already has a noise-reduction technology (such as the Surface Pro 9) compatible with Communications Signal Processing Mode, the Windows 11 software-based Voice Clarity will not be activated and it will instead use the technology enabled by the NPU. 

Other changes in Canary build 26040

Other noticeable changes in this build include:

  • Changes to the Windows Setup experience with a cleaner and more modern experience.
  • Improvements to the screen casting services
  • Moving of the Copilot in Windows button to the right side of the Taskbar making it easier to access and closer to where the Copilot pane opens.
  • Support for USB 80Gbps has been added to support the new devices shipping with the newest Intel Core 14th Gen HX-series mobile processors.
  • A New Task Manager icon – that matches the design language of Windows 11. There’s new option to show the GPU temperature in the Performance tab.

Read the full Windows Insider Blog

Full releases notes for the latest Canary Build can be found here, along with release notes for the Dev and Beta builds which also had new builds this week.

Changes coming to Windows 11 in 2024 to comply with the DMA

2024 will see Microsoft ship their “Moments 5” update to Windows 11, which as well as the usually hunch of feature enhancements and tweaks to the OS, will also bring the necessary changes Microsoft are being forced to make in order to comply with the Digital Markets Act (DMA).

This update is expected to drop sometime in Q1 2024 following the usual testing with the Windows Insider community. It will be delivered as a cumulate update via the Windows Update service.

Moment 5 is likely to be the last Moment update for Windows 11, as there is expectation thst the next major OS update will be launched sometime in 2024.

Here’s a summary of some of the key changes you can expect.

Changes needed to comply with the DMA

  • Ability to uninstall more of the in-box applications such as Microsoft Edge, Camera, and Photos. The ability to remove Edge will be limited to users in the Europe only.
  • Start menu’s All Apps list will be renamed to All and operating system components are clearly labelled with “system”.
  • Ability to disable Microsoft News integration from the Widgets Board. This also includes the ability to replace it with third-party news services instead.

Updates and general improvements

  • The ability to ink directly into text boxes across the Windows OS.
  • The ability to use third-party search providers in the Windows Search pane
  • Ability to give friendly names to Nearby Share so you can give more readable names to make it easier to find and connect.
  • Anility to use Windows Spotlight as the default wallpaper setting
  • Voice Access is getting a new feature called “voice shortcuts,” which allows you to create custom commands that use your voice to activate. This can be used to create an action based on a custom phrase.
  • In-box app updates to Notepad, Paint and the Microsoft Store.

Updates to Copilot in Windows

  • Copilot can be “undocked” allowing apps to exist underneath the Copilot sidebar instead of being forced to appear next to it. This makes it easier to work with Copilot.
  • The Copilot interface will also show in the Windows ALT+TAB menu, making it easier to  switch to and from it.
  • Copilot will also work across multiple displays rather than just the primary.

Updates to Windows 365

  • Improvements to the Windows 365 integration in Windows 11, including allowing companies the ability to customise the login page.
  • Users will be able to disconnect from the Cloud PC via Task View or Start menu.
  • Ability to configure local device settings from the CloudPC.
  • Task View now also has visual indicators that pop up just above the Taskbar whenever you switch between your local desktops or Cloud PC using task switcher. This makes it easiet to know if you are on the local or Cloud PC.
  • Ability to use Dedicated Mode to boot to the Cloud PC from a company-owned device.

These are the main changes coming in Q1 2024 in what will be an interesting and fast paced year for updates, AI advances and new hardware for Microsoft.

For now, have a great new year whatever your plans, ambitions or dreams are..

Thanks for tuning in

Rob.

Windows 11 2023 Update (23H2) is now available.

Last month, Microsoft rolled out the moment 4 update to Windows 11 22H2 which included loads of new AI features as well as a Windows Copilot.

I cover this in more detail in a previous post.

Today, Microsoft have started offering Windows 11 version 23H2 as an optional update. This includes all the new AI features that rolled out to users in 22H2.

What’s in Windows 11 23H2?

The new features included in this update being all the new AI features including Windows Copilot which is now pinned to your Taskbar by default. You also get all the new inbox updates including AI powered additions to the Snipping Tool, Paint, and Quick Settings.

How to get Windows 11 23H2 update

Since this is an optional update, you need to head over to Settings-> Windows Update and ensure that the “Get the latest updates as soon as they’re available” toggle is set to on.

You can the check for updates and should see “Windows 11, version 23H2” appear in your Windows Update downloads list for download.

If you are already running Windows 11 22H2, this update may not be available straight way but Microsoft will he making this available shortly.

Windows 11 release rings and support cycles

Microsoft has a 6 monthly core version update model for Windows. This means that the support cycle for Windows 11 version 23H2 will be supported for 24 months starting November 1 for Home and Professional users, and 36 months organisations running Enterprise and Education versions of Windows 11.


To find out more about the new features included in 22H2 and 23H2 check out my post below.

https://robquickenden.blog/2023/10/windows-11-gets-new-ai-features-as-moments-4-update-rolls-out/

Windows 11 gets Copilot upgrade as “moments 4” update rolls out.

Microsoft’s AI infused update is now rolling out for the masses. The update started rolling out last Tuesday and is the lastest next major feature update for Windows 11. It is bundled as part of the October’s security release for all Windows 11 users.

This update (known as Moment 4 update) is far more than security updates and includes lots of improvements and big new features to take advantage of that include a new File Explorer design, Copilot for Windows (a new AI assistant). There are also lots of improvements to the Taskbar, and notable in-box app updates as well including notepad and paint.

Here’s a quick rundown of the key new things and changes.

Major AI related stuff

  • Windows Copilot (incorporating Bing Chat)
  • AI-powered file recommendations in both File Explorer and Start
  • A new AI Hub for “AI-powered apps” in the Microsoft Store

Changes to desktop and taskbar

  • A new File Explorer design with more modern interfaces plus a new “Gallery feature”
  • System wide ability to Ink directly into text boxes
  • Taskbar app labels and other improvements
  • HDR desktop wallpaper support
  • New Windows Spotlight wallpaper UI
  • Native support for more archive file formats such as .RAR
  • New sound output menu
  • Native RGB peripheral controls

New features and UI changes

  • New account recommendations in Start and Settings
  • A new revamped Settings homepage

Inbox app updates

  • A new cloud-based backup and restore feature built in to Windows
  • Snipping Tool improvements including OCR text and ability redact / mask sensitive information
  • Improvements to Notepad including new auto save feature

When is Windows 10 end of life?

As a reminder to those still on Windows 10, this will go end of support on October 14, 2025 meaning now more feature or security updates…

Microsoft says that “Every Windows product has a lifecycle. The lifecycle begins when a product is released and ends when it’s no longer supported. Knowing key dates in this lifecycle helps you make informed decisions about when to update, upgrade or make other changes to your software.”

Windows 11 is now on over half a billion devices as of October 2023 according to Microsoft.

Microsoft September 2023 News: The new and exciting stuff

Microsoft hosted a live Surface and AI event on Thursday 21st September where they announced a lot of new and exciting features and products across its various platforms and services. In this blog post, I have tried to summarise the most notable ones and explain how they might benefit you and your organisation.

Disclaimer (and product plug) - Since this was an AI event in whole, I also want to state that other than some slight tweaks, this blog post was written by Bing Enterprise Chat - Microsoft Designer created the image. The whole thing took less that 10 minutes. 

Copilot: Your AI Assistant at Work and Beyond

Copilot is a new feature that uses artificial intelligence (AI) to help you with various tasks, such as drafting emails, summarizing texts, creating images, and more. You can access Copilot from Windows 11, Microsoft 365, Edge, and Bing, and chat with it in natural language. Copilot will understand your intent and provide relevant assistance based on the context and your data.

For example, you can ask Copilot to draft an email for you with a specific tone, or to generate a graphic art based on your description. You can also use Copilot to answer questions, troubleshoot your PC, control your settings, and access recommendations. Copilot is designed to save you time, reduce your cognitive load, and ignite your creativity.

Copilot will be generally available for enterprise customers on November 1st, and for a select group of consumers and small business customers as part of the Early Access Program (EAP). It will initially be limited to three hundred licenses and will cost $30 per user per month.

Windows 11: The Most Powerful and Personal Windows Ever

Windows 11 is the latest (and IMO best) version of the Microsoft’s desktop operating system that powers millions of devices around the world. Windows 11 offers a fresh and modern design, improved performance, and security, and a more personalised and connected experience. They announced the latest update coming next week (Sept 26th). Some of the new features in Windows 11 will include:

  • An updated Start menu that gives you quick access to your apps, documents, and settings.
  • An updated Taskbar that lets you easily switch between multiple instances of each app, hide the time and date, and end tasks with a right-click.
  • A new Dev Home that helps you set up your development environment by downloading apps, packages, or repositories, connecting to your developer accounts and tools, and accessing experimental features in WSL.
  • A new Dev Drive that provides a fast and secure storage volume for developers, with a file system that delivers both performance and security.
  • A new WinGet Configuration that simplifies the setup process for developers by reducing it to a single command.
  • New Gallery in File Explorer that makes it easy to access your photo collection across all your devices.
  • A new Snipping Tool that lets you record your screen with audio and mic support, copy and redact text from a screenshot, and edit your images with Paint.
  • A new Photos app that has new editing capabilities to achieve stylish background blur effects and makes it easier to find specific images backed up in OneDrive.
  • Updated Narrator that uses natural human voices in new languages, and lets you use voice access to log in to your PC and access other areas on the lock screen.
  • Refreshed Notepad app that automatically saves your session state, allowing you to close Notepad without any interrupting dialogs and then pick up where you left off when you return.
  • A new Instant Games feature that lets you play your favorite casual games directly from the Microsoft Store without the need to download and install them on your device.
  • Windows Copilot – Your Copilot for Windows.

Windows 11 also announced general availability of Windows 365 Boot and Windows 365 Switch, which allow you to log into your Windows 365 Cloud PC as the primary Windows experience on the device or easily switch between the Cloud PC and the local desktop. Windows 365 is a cloud PC service that lets you stream a full Windows experience from anywhere on any device and is fully managed from Intune.

This update will start rolling out as a free update on September 26th.

Surface: The Ultimate Devices for Work and Play

Surface is Microsoft’s line of devices that combine innovative design, powerful performance, and versatile functionality. Surface devices are built to work seamlessly with Windows 11 and Microsoft 365, offering the best productivity and creativity tools for work and play. I am a massive fan of Surface

The new / refreshed Surface devices include:

  • Surface Laptop Studio 2: The most powerful Surface ever built, with the latest Intel Core processors, NVIDIA Studio tools for creators, touchscreen display, and flexible design with three unique postures.
  • Surface Laptop Go 3: The lightest and most portable Surface Laptop, with touchscreen display, premium features like an incredible typing experience and a Fingerprint Power Button, and four stylish colours.
  • Surface Go 4: The baby Surface Pro is this time, available only for corporate and not consumer market (why??), the device is the same dimensions as before but is more repairable (the most repairable and sustainable device int he Surface Fleet). It ditches the 4GB RAM option (good) and brings a higher spec entry level processor. Pricing increases too which is a shame as is ditching consumer market. These are great for school kids.
  • Surface Hub 3: The ultimate collaboration device for teams, with a large interactive display that runs the Microsoft Teams Rooms experience. Surface Hub 3 pairs seamlessly with Teams-certified devices and supports Hub on day one. There was also an upgrade announced for Surface Hub 2S customers to upgrade to Surface Hub 3,

The new Surface devices are available for pre-ordering now.

Microsoft 365: The World’s Productivity Cloud

Microsoft 365 is a cloud-based subscription service that offers the best productivity apps for work and life. Microsoft 365 includes apps like Outlook, Word, Excel, PowerPoint, OneNote, OneDrive, Teams, Stream, Loop, Clipchamp, and more.

Microsoft 365 Copilot (which will be available from 1st November) is an add-on service at $30 per user per month and provides in-built AI-powered features and services that help you get more done across all your Office 365 apps and services – with support also coming to Microsoft Designer, Loop and Clipchamp and more.

Some of the new features and services in Microsoft 365 include:

  • Copilot in Outlook, Excel, Word, Loop, OneNote, Stream, and OneDrive: Copilot is integrated into various Microsoft 365 apps to provide AI assistance for different tasks. For example, you can use Copilot in Outlook to draft emails, in Excel to create charts, in Word to summarize documents, in Loop to generate content blocks, in OneNote to take notes, in Stream to transcribe videos, and in OneDrive to find files.
  • Generative Expand, Fill, and Erase in Microsoft Designer: These features let you manipulate images in creative ways, such as expanding the canvas, filling in missing areas, or erasing unwanted objects. Generative Erase is generally available now, and Generative Fill and Expand are coming soon.
  • Copilot Lab: Copilot Lab is a feature that lets you learn how to use Copilot effectively, share your favorite prompts with coworkers, and get inspired by other users. Copilot Lab will be accessible to all Microsoft 365 Copilot users once it’s generally available in November.
  • Mobile Application Management (MAM) for Windows: This feature allows employees to access organisational resources through Microsoft Edge from an unmanaged device, while giving IT the ability to control the conditions under which the resources can be accessed.

Bing and Edge: The Smartest Way to Search and Browse

Bing and Edge are Microsoft’s search engine and web browser that offer a fast, secure, and personalized way to search and browse the web. Bing and Edge use AI to provide relevant information and assistance based on your needs and preferences.

Some of the new features and improvements in Bing and Edge include:

  • DALL-E 3 in Bing Image Creator and Microsoft Designer integration: Bing Image Creator is a feature that lets you create images from text descriptions using AI. Bing Image Creator is now powered by DALL-E 3, which produces more realistic and detailed images. You can also access Bing Image Creator directly from Microsoft Designer for further editing.
  • Content Credentials: Content Credentials is a feature that uses cryptographic methods to add an invisible digital watermark to all AI-generated images in Bing. This helps you verify the origin and authenticity of the images. Content Credentials will be supported in Bing Image Creator, Microsoft Designer, and Paint soon.
  • Bing Chat Enterprise: Bing Chat Enterprise is a feature that lets you chat with Copilot from the Edge mobile app. You can also use multimodal visual search and Image Creator from Bing Chat Enterprise.
  • Copilot in Microsoft Shopping: Copilot in Microsoft Shopping is a feature that helps you find what you’re looking for more quickly. You can ask for information on an item, and Bing will ask additional questions to learn more. Then, Bing will use that information to provide more tailored recommendations. This feature will be available soon on both PC and mobile.
  • Personalised Answers: Personalised Answers is a feature that uses your chat history to inform your results. For example, if you’ve used Bing to track your favorite soccer team, next time you’re planning a trip it can proactively tell you if the team is playing in your destination city. Personalized Answers will begin to roll out soon.

Microsoft Advertising: The Best Way to Reach Your Customers

Microsoft Advertising is a platform that helps businesses connect with their customers across the web. Microsoft Advertising offers various solutions and tools to create effective and engaging ads that reach the right audience at the right time.

Some of the new features and improvements in Microsoft Advertising include:

  • Copilot in the Microsoft Advertising Platform: Copilot in the Microsoft Advertising Platform is a feature that simplifies and enhances every aspect of your experience with the platform. You can use Copilot to create campaigns, get content recommendations, optimize your performance, and more. This feature will be coming soon.
  • Compare & Decide Ads: Compare & Decide Ads are a new type of ads that pull relevant data of various products or services into a succinct table. This helps users easily evaluate different options based on their criteria. Compare & Decide Ads will be available for cars initially and will be brought to closed beta in early 2024.

Conclusion

These are just some of the highlights from the Microsoft September 2023 News. There are many more features and products that we didn’t cover here, but you can find them on the current web page context. I hope you are excited about these new developments, and I would love to hear what you are most excited about.

Microsoft are hosting a Windows and Surface ‘AI’ event’ on 21st September

New devices? More AI? What is coming to Windows 11 and Surface?

Microsoft has announced that they are holding what they describe as a “special event” on September 21st in New York City. Whilst no formal details have yet been shared (or leaked on social media), the expectation is that this will focus on the unveiling of new Surface products (this usually happens around this time), and we expect there to also be an AI-Infused theme to the announcements.

What will Microsoft announce on the 21st of September?

We don’t know officially, however what I expect is that they will use to announce a refresh of several of their existing Surface devices which didn’t get the “refresh love” last October. As such, I would expect Microsoft to formally announce.

  • Surface Laptop Studio 2 – since V1 has now been discontinued.
  • Surface Laptop Go 3– there is lots of hope this will have an ARM variant though from what have heard they are sticking to Intel.
  • Surface Go 4 – again hoping for an ARM variant this year but think I’ll be disappointed.

I’m not expecting a Surface Pro 10 or Surface Laptop 6 to be annouced at this event and have heard this is more likely in the Spring 2024.

There will no doubt be a big focus on AI this year. Last year, with the announcement of Surface Pro 9 5G (which is ARM powered and I am using today), was the first of its kind to feature on chip AI capabilities which in turn enable a bunch of AI enhanced video and audio enhancements known as Windows Studio Effects. Surface Pro 9 5G’s front-facing camera it’s enhanced and assisted by a Neural Process Unit (NPU), that powers feature such as automatic framing, hardware-based background blurring and sustained eye contact during video calls all of which work much better than the native teams (software) experience – the automatic framing super smooth.

I expect all devices announced from this point forward to leverage this on-chip NPU technology.

Sustainability will be front a centre

I also think that the new devices will be even more sustainable – lower power, longer battery life, lower carbon and more repairable. Microsoft are committed to Surface being 100% recyclable by 2030.

AI will be everywhere

I am also confident that Microsoft will use this opportunity to highlight the recent advancements in AI.

Windows 11 will very soon get Copilot and will leverage unique capabilities in the new Surface portfolio and upcoming updates to Windows 11, Bing Chat Enterprise which leverages the deep integration of OpenAI’s ChatGPT-4 chatbot technology into Microsoft’s Enterprise Search and Bing.

I aslo hear will see demos of third party integration into Windows Copilot from the likes of Spotify, Adobe and others. For Windows Copilot to really make an impact, third-party plugins will be a key part of the Windows Copilot System.

Copilot for Windows is now available for Windows 11 Insiders


The latest Windows 11 preview build, which is now available to Insiders in the Dev Channel, ships with the first “beta” version of Windows Copilot, which is powered by the same AI technology that Bing Chat uses. 

Microsoft initially annouced Windows Copilot last month at Build, and said it would be available in preview from June. In today’s Dev build (23493), Windows Copilot is available to preview, and is expected to roll out to all users later this calendar year.

Using Windows Copilot

Windows Copilot can be launched from the Taskbar and appears as a sidebar app that is docked to the right of your screen. Windows Copilot can do pretty much everything Bing Chat does, but also brings new experiences specifically for Windows 11. Whilst limited in this initial release, Windows Copilot supports commands such as:

  • “Change to dark mode.”
  • “Turn on do not disturb.”
  • “Take a screenshot”
  • “Summarise this website” (which uses an active tab in Microsoft Edge)
  • “Write a story about a dog who lives on the moon.”
  • “Make me a picture of a serene koi fishpond with lily pads
Windows Copilot Beta

As you can see in the above screenshot, Windows Copilot does not appear on top of apps, but is instead docked to the right side of the screen so that you can use it without it getting in the way. This builds on Windows 11`s ability to work with other apps side-by-side.

As it stands today, the side bar is really just Edge running in a window, rather than a full native Windows App, and it just look just like (since it is) BingChat. Hopefully over time, this will be polished to look a bit more Windows 11 like, rather than just BingChat in a sidebar… But this is an initial release…

Asking a command like “Take a screenshot”, not only gives instructions on how to perform that task, Copilot also opens or performs the relevant task for me. Like I say, these are simple interactions in this initial release.

Windows Copilot in action.

Feedback: I’d like the option to be able to turn off the confirmation unless Copilot isn’t sure of my command, this would make Copilot more streamlined and mean I dont have to confirm. Maybe show me how to open or peform the action (that is useful) but do the task first!

Current Limitations

This initial version of Windows Copilot preview is missing a few of the things that were annouced last month, including third-party application support. There’s also still only a handful of settings and tasks it can perform – the aim of this beta is of course to get user feedback from the Windows Insider community (it’s far from ready for general availability).

Windows Copilot also requires you to be using Microsoft Edge (version 115 or higher). Edge is required since Windows Copilot is an extension of Microsoft Edge and uses WebView2 to display the chat window inside the Windows Copilot sidebar. It’s essentially BingChat currently, but again, it’s early days and this far from ready for mainstream release (it’s an early preview).

Microsoft said that Windows Copilot’s first preview doesn’t have everything shown at their Build conference. It cannot be used to try third-party plugins from OpenAI or modify advanced Windows Settings…. Yet!

They have said that new features or “actions” will be added over time as Microsoft continues to work on the update.

Availability

Copilot in Windows in preview is being rolled out gradually to Windows Insiders in select global markets. The initial markets for the Copilot in Windows preview include North America, United Kingdom and parts of Asia and South America. It is Microsoft’s intention to add additional markets over time.


I will be attempting a hands on video with the new Windows Copilot soon. In the meantime, check out more on this in the official Microsoft Blog.

Windows 11 22H2 Config update rolling out to Release Preview Ring.

Windows 11 version 22H2, has started it’s rollout and of a huge configuration change, which brings loads of changes. After initially being released to Beta and Dev Windows Insiders, it is now rolling out to the Release Preview Channel with build number 22621.1926.

As well as the usual security updates and performace tweaks, the key changes and updates in tbis update include:

  • NEW Quick access to your Microsoft account information with notification badging
  • NEW redesigned in-app voice command help page
  • NEW ability to authenticate across Microsoft clouds
  • NEW Live captions languages added
  • NEW text selection and editing options in voice access commands
  • NEW VPN status icon in system tray
  • NEW ability to copy 2FA code information
  • NEW Multi-app kiosk mode
  • NEW USB4 settings page
  • NEW Live Kernal Dump collection in Task Manager
  • IMPROVEMENTS to Microsoft Defender for Endpoint
  • IMPROVEMENTS to Voice access with command support for a number of English dialects
  • IMPROVEMENTS to several simplified Chinese fonts and the IME
  • IMPROVED System Tray setting for adding seconds on the clock
  • IMPROVED sharing of files from File Explorer to Outlook
  • IMPROVED touch keyboard display settings
  • IMPROVED search within Settings
  • IMPROVED search suggestions
  • IMPROVED performance for high report rate mice
  • CHANGE to PRT SCR button which now opens Snipping Tool by default
  • CHANGE to the limit for Multitasking tabs to twenty

You can check out the full Microsoft Blog here

Goodbye Cortana…hello Windows Copilot

Logo of Microsoft Cortana

While not especially surprising given its lack of attention, Microsoft has quietly announced that it “will no longer support Cortana in Windows as a standalone app,” starting in late 2023 as we see the introduction of Windows Copilot which was announced at Microsoft Build last month.

Originally launching in 2014 for Windows and Windows Phone, Cortana was poised to be be the “the next big thing,” – a personal assistant to rival Apple’s Siri and Amazon’s Alexa, that could look up things, take notes, answer questions and even book things in your diary or read your emails. There was even an iOS and Android app and Cortana also made it’s way into Microsoft Teams as an assistant for video conferencing.

Goodbye Cortana

Lack of investment, low consumer demand, and lack of “intelligent speakers” to allow Cortana to be heard. In 2020, Microsoft announced a new vision for Cortana instead positioning it as part of their “vision to deliver transformational AI-powered experiences in Microsoft 365 through Cortana, your personal productivity assistant for Microsoft Office and Teams“.

Earlier this year Microsoft announced they were dropping support for Cortana as an app on Apple iOS and Android and as of late 2023 it the final nail in the coffin will be it evicted from the Windows OS as well. I expect Cortana on Teams Rooms to be replaced by Copilot in Teams at some point though at this moment in time, Microsoft have said that “This change only impacts Cortana in Windows, and your productivity assistant, Cortana, will continue to be available in Outlook mobile, Teams mobile, Microsoft Teams display, and Microsoft Teams rooms.”

This year (and it’s only June), we have see the advent of Bing Chat (which is powered by ChatGPT- 4), voice access for Windows 11, Cortana’s voice functionality has all but now been replaced, as has its future.

Microsoft’s advice for anyone that still uses the Cortana app in Windows is to use something else!!

“We know that this change [removal or Cortana] may affect some of the ways you work in Windows, so we want to help you transition smoothly to the new options. Instead of clicking the Cortana icon and launching the app to begin using voice, now you can use voice and satisfy your productivity needs through different tools”.

Microsoft

Introducing Windows Copilot

At Microsoft Build, Microsoft announced that a preview version of Windows Copilot would be coming to Windows Insiders later this June (most likley for the US first, before rolling out to other regions).

Windows Copilot will centralised AI assistance across Windows. In conjunction with Bing Chat and both first and third-party plugins, it will enable people to interface with Windows and Windows apps and services using Copilot chat, rather trying to find what app to use, find settings or work out how to do something.

More on Windows Copilot in my previous blog post.

Copilot to be a core part of Windows 11.

Yesterday at Microsoft Build, Microsoft announced that is making its’ inevitable step in the future of Windows – making AI an integral part of Windows 11 with Windows Copilot.

In the (to be expected) incredible sizzle video from Microsoft (see below), we saw how the new Windows Copilot tool will live within the Windows sidebar and will be able to offer contextual actions and suggestions based on what’s currently on screen. The user will also be able to ask natural language questions and Copilot will respond much like Bing Chat does.

Microsoft said initial previews of Windows Copilot will begin as soon as next month with Windows Insiders and Windows MVPs.

It will see Microsoft AI becoming front and centre across more than 1.4 billion Windows users in the coming months.

What will Windows Copilot be able to do?

Microsoft say the Copilot will make all Windows users Power Users. It can be used to accomplish tasks within the OS such as turning on or off wireless, changing between light and dark mode, changing projection mode etc, all without having to fumble around trying to find the specific setting. Windows Copilot will also function as a true AI assistant, summarising documents, opening apps, and even sending documents via email. In short – Windows Copilot is the Cortana that never was.

Microsoft Windows Copilot Announcement Video

Initially, Windows Copilot will launch as a text-only tool, but in the announcement, Microsoft’s envisions that it will evolving into something you can interact with in other ways, like voice – like Cortana once did #RIPCortana.

Extensibility and Third-Party Apps

As was another common theme at Build2023, Windows Copilot, just like Bing Chat, will also support the same third-party plugins that OpenAI’s ChaptGPT uses. This is huge, since it means that in time, any application developer will be able to easily connect their applications and services to Windows Copilot, which is vital for Windows Copilot to not just be limited to its stock apps and Operating System functions.

This means that users will soon be able use Copilot to perform cross-application tasks. For example, it could review and shorten a document, create a Spotify playlist or share a recent photo to your social media platforms or an email all through a single prompt.


AI is going to be the single largest driver of innovation for Windows in the years to come… It’s going to change the way you work, change your interaction models to make it easier. It’s going to understand so much about what you need.”

Panos Panay | Chief Product Officer & CVP | Microsoft.

One thing I will say is that by bringing AI front and center of the Windows 11 operating system, (as they will be doing with Office apps and services, I honestly believe this has the potential to totally change the landscape of how we use and interface with our apps and devices.

What about Security and Privacy

We don’t currently know where the AI processing for Windows Copilot take-place will. It is conceivable that this max be a blend of local processing and within Microsoft’s data centres. We also do not yet know if you must be connected/online to the internet for Windows Copilot to work.

From a privacy perspective, we also do not yet have information about whether things like chat history will be preserved, or if there will be a “private mode”. More I am sure will be made available in coming weeks and once it starts being tested with Windows Insiders next month.

I would image also, that the initial Windows Insiders preview will only be available to the US, as is usually the case when these previews first hit.

Microsoft says Windows Copilot will be available in a preview version for Windows 11 users in June. The feature will then roll out some time later this year.

Will it Cost?

We expect this to be “included” within the Windows 11 license for consumers. Less is known about commercial customers at this point.

What do you think?

I’d love to know your thoughts and feedback. What do you think about the flood gates of AI being injected into every application we use. Is it too soon? What are the potential issues?

Microsoft re-innovates the Windows Insider program

The Windows Insider program, which launched 9 years ago in 2014, was first used to gain early public feedback on the final stages of the development of Windows 10, is currently undergoing a huge restructure in terms of how testing will be carried out with Windows Insiders including a new “Canary Channel” for testers who want to be at the very forefront of trying the newest Windows features.

New Windows Insider Builds | Image (c) Microsoft

Why the changes? Well, Microsoft now update Windows 11 a little at a time (though moment updates). These will consist of collections of quality and feature updates that will be bundled together and released a few times a year. More extensive changes (those which update the kernel and core underlying OS) will be confined to annual “feature updates”. This is expected to now be the foundation for future changes to Windows.

This blog summarises the key changes. For the verbose version, checkout the official Windows Insider Blog

The “new” Insider Rings

Canary Channel

The existing “Dev” channel, will soon (this month) be renamed to the “Canary” channel in which the newest and more experimental changes and features will be showcased for feedback.

The Canary channel will enable Windows Insiders to gain the earliest access to new builds with minimal validation and little. This build will not be recommended for daily drivers as users are likley to be testing builds that could be unstable, not working correctly and less tested that’ll those in the current Dev Channel.

These will be builds in the 25000 series.

The Dev Channel

The new “Dev Channel” will now be a half way house between the existing Dev and Beta channels. Insiders in this channel will continue to be able to test early features that may never make it to the stable version (release) of the Windows operating system. They will be better tested, will have the level of documentation and build notes that Insiders have become accustomed too and will be more stable.t

These will be builds in the 23000 series.

Beta and Release Channels

The Beta and Release Preview channels are not currently being changes. The Beta channel will remain more stable than the Dev channel, and Microsoft say that features in this build are likely to make it into future final release builds of Windows.

Beta builds will be in the 22000 series.

Getting on the right Channel

The restructuring of the Windows Insider Channels will require some choices to be made.

Anyone / any device currently on the Dev channel will be automatically moved to the Canary channel, where they will continue to receive Windows updates with build numbers in the 25000s range. These will be less stable that the current Dev channel.

Windows Insider Channel Selector (in setting -> Windows Update)



Anyone wanting to move to the new Dev channel (to obtain the 23000 series builds) will require to initiate a clean build (rebuild) of their device and to then re-enrol their device on the new Dev Channel.

Users on the Beta and Release Preview channel will not need to do anything thought they will be able to move to the new Dev channel without needing to reinstall the OS.

Windows 11 gets new AI infused features and more in “moments 2” update

As an “evergreen” Operating System, Microsoft is continually enhancing and improving Windows 11, with the help of user feedback, community voice and the work it does with the @WindowsInsider community to make Windows better and better. Microsoft released the Windows 11 2022 Update at the end of last year which featured loads of improvements and features.

Windows 11 Moment 2 Update

As the hybrid workplace continues to adapt and change, it will come as no surprise that there are a tone of further updates planned for Windows 11 in 2023 which will see Microsoft ramp up the pace of update releases rather than the “traditional” annual update cycles.

It’s all about “moments”.

Outside the core update cycles, Microsoft will also be shipping more frequent updates known as and enhancements known as “Moment updates“. The first moment update shipped in October 2022 and included a number of highly requested features such as tabs in File Explorer – which, just like in an Edge browser, help users stay more focussed and organised when working with files and folders and negates the need to have multiple instances of File Explorer open – also thereby preserving system resources and saving energy.

As get well in to the first quarter of 2023, Windows 11’s ‘Moment 2’ update is expected to to ship sometime in March and has been being tested by Windows Insiders for a couple of months now. To be released via Windows Update, the moment 2 update will include another set of highly requested features and improvements. Having been part of the testing and feedback panel on this, I wanted to share some of the key things coming imminently…

Taskbar enhancements
There a bunch of new customisation features and adaptive enhancements in this update.

On of my biggest favourites is some big enhancements to the taskbar.

First up is that Microsoft is bringing the new AI-powered Bing experience directly into the search bar in Windows 11.

New AI powered bing in Windows Search bar

Second is improved the experience when the Windows device is in “tablet mode” – which is most applicable to users with devices like the Surface Pro an other 2-in-1 devices. This works really well and makes Windows 11 much more intuitive when working in different orientations. It has come a long way since Windows 10.

Windows 11 Tablet optimised taskbar

With this update, users will see a new adaptive Taskbar that is better optimised for tablet use and touch. The key change here is ensuring that the Taskbar no longer gets in the way when in tablet mode, making better use of the screen real estate.

Third up, the Taskbar is also getting 4 new search bar options (which Microsoft have been experimenting with for a few months with Insiders. These will include options for no icon, a search icon, a search icon with label, and traditional search box.

Next up (I said there were loads), users will be able to swipe up on the Taskbar to get access to their pinned and running applications icons for simple interaction and by continuing the swipe up action, you are seamlessly transitioned to the Start Menu automatically.

Finally, users will have the ability to pin and unpin background apps to the taskbar via the Settings app. This useful for users that aren’t a fan of the System Tray overflow menu. As such users will now have the choice of disabling this feature. Windows 11’s overflow flyout view will also now allows for more icons to be shown.

Task Manager and Settings app changes

This update will also see some new enhancements to Task Manager, including a new search bar at the top which will allow users to quickly carry out searches on files without having to navigate or use menus. Microsoft have also updates some of the new popup dialogs to keep it in line with the fluent design. Accent colour matching has also been improved.

The Settings app also gets a handful of updates all centred around enhancing the user’s experience and how they interact with the OS based. One of the new key features in this update is the inclusion of a new Energy Recommendations feature that is now included within the Power & Sleep section – see the little video below.

New Energy Tools in Windows 11

This enables users to easily view and adjust energy efficient settings (which is also guided by the aid of a little wizard) and allows aspects like changing the time it takes for the device to go to sleep, what happens to USB de

vices in sleep mode when it can’t detect any input.

Other updates across the OS

File Explorer has also been further enhanced. For example, when you type into the search box, the results will be displayed instantly. The search box also appears to have reduced in size.

Other key changes include expanded voice commands supported by the Voice Access feature, the Snipping tool now comes with two buttons, Snip and Record. This means you can now screen record your display, and even pause and play it, though it is a real same that there is no simple blur tool to mask out any private information without the need to use third party tools….. [please add this Microsoft]

Snipping Tool with record function

Keep up to date

To find out more about the Windows Insider Programme and to follow the updates to Windows 11, check out the Windows Insider Blog

Windows 11 22H2 rollout picks up pace.

Image of Surface Laptop Go 2 on a desk

After the initial release of Windows 11’s first annual update 22H2 about a month ago, Microsoft is increasing the availability of Windows 11 2022 for users who proactively look for updates by clicking the “check for updates” button in Settings.

Check for updates in Windows 11

Microsoft will still detect for known issues or incompatibilities in your system, either hardware or application based as as such may still implement a blocking safeguardnto prevent your device getting the update until the known issue is resolved.

For less eager users, who do not manually check for updates, the update will arrive in time as part of the traditional update release schedule, giving the Microsoft more time to to continue monitoring the quality and success of the rollout across the huge number of devices running Windows 11.

For more experienced users, Microsoft has also made official ISOs for #Windows11 available from their website or by using the Windows 11 Installation Assistant. Please ensure you don’t use third party, non Microsoft sites as these are likely to be scams and full of nasties!

Known issues with 22H2

Microsoft is constantly monitoring the efficiency and quality of the update and have issues a few advisories around certain incompatibilities with the update which include amongst other things some printer drivers issues as well as an issue when copying large files to Windows 11 2022 systems locally and via network. Patches for the latter are already being rolled out.

Windows 11 22H2 Update is here. What’s new and changed.

Windows 11 version 22H2 is the next major update coming to Windows 11 was released yesterday (20th Sept 2022).

Can you believe that Windows 11 has been with us for almost a year? Since then, Microsoft has been continually working with Windows Insiders to add more polish and refinement that is now making their way into this latest update, as well as continuous enhancements and improvements based on feedback and media.

The initial release last year, was the major new release of Windows which built on the success of Windows 10, but with a major new Start menu, modern UI, enhancements to security, a brand-new, modern sounds and animations, and a bunch of new features all centred around enhancing the hybrid work and play experience.

As a Windows Insider, I’ve been using and testing the Windows 11 22H2 update for some time, and this blog aims to summarise the key changes and experience from my point of view.

TL;DR

There’s lots of polish, improvements and changes coming in this update, the key ones worthy of mention are listed below and discussed in more detail within this blog… Enjoy!

  • Start menu now has App Folders
  • Taskbar finally support Drag and Drop
  • Focus Assist integrates to Notification Center
  • Snap Assist gets snappier and smarter.
  • File Explorer gets Tabs
  • OneDrive gets more integrated with the OS
  • Touch enhancements and new gestures
  • New Task Manager app
  • New Video Editing / Authoring App
  • Enhanced Accessibility Features
  • Numerous UI improvements

Version 22H2 will be offered as a free update for all Windows 11 users and is part of the life cycle updates that we are used to with Windows.

Note: Windows 10 (which is supported and serviced until 2025), will also soon be getting its 22H2 update.

Start Menu Updates

With the first version of Windows 11, Microsoft introduced an innovative new design for the Start menu that had been rebuilt from the ground up with simplicity in mind. This was led with some criticism but has been generally well received and is a nice modern touch on what was an aging look and feel.

The biggest news with this update is that users can now create app folders. Creating app folders is simply and intuitive. By simply dragging one app icon over the other, then letting go, Windows will create the app folder, which can then be named re organised and moved around move the folder around in the pinned area of the Start menu. This helps a lot with making the Start menu feel less cluttered and is similar to what we are used too on android and iOS.

Taskbar and Action Centre

Unfortunately, no…. You still cannot move the taskbar from the bottom of the screen to the sides or the top. There has been lots of feedback around this as it’s been possible to move it in all previous versions of Windows. It looks like it’s staying at the bottom (at least for now). Remember you can move the alignment of the start button to the left though!

The biggest criticism filed in feedback hub around Windows11 has been about the Taskbar and the inability to be able to drag and drop files between apps using the Taskbar. This has been resolved and is back in Windows 11 22H2 which makes multitasking with the Taskbar far easier and restores functionality that was previously part of the Taskbar in previous versions of Windows…. Shame it’s taken a year to put it back!

The Action Center has also received a bunch of updates too, including the “focus assist” button, which has moved from Quick Settings into the Notification panel where it makes more sense. As part of the move, it’s also been renamed to “do not disturb.” which also makes more sense. Microsoft has also added a new “focus” timer under the calendar flyout.

The focus timer is now also paired with the Windows 11 Clock app, which can also synchronise with your Microsoft To-Do lists and to Spotify. In this latest update users can now start a do not disturb session (with music) straight from the notification center, whereas previously this had to be launched from the Clock app.

Finally, the Bluetooth action in the Quick Settings panel has been updated with the ability to view and manage Bluetooth devices without having to launch the Settings app first. This brings it in line with other Quick Setting actions like the Wi-Fi and accessibility toggles.

Snap Assist Updates

One the best new features that hit Windows 11 was Snap Assist, which provides a simple and intuitive way of aligning Windows across your display(s).

This update brings and additional way of initiating snap assist. With this update, and in addition to the drop-down snapping menu that appears when you hover a window at the top of the screen, and the ability to drag app windows to the far left or right of your screen, the 22H2 update adds a new “snap bar” menu that drops down from the top middle of your display when you grab an app window to move it.

Snap Assist in Windows 11


The snap bar “peeks” out at the top of your screen when you begin to move an app window (rather than having to take it all the way to the top) and allows you to drag your app window into any of the snapping layouts available.

As before, the number of snap grid options is based on the size and resolution of your display.

File Explorer

File Explorer has received a fair amount of attention in this 22H2 update.

First up, Tabs…. Yes, Microsoft is adding tabs to the File Explorer app, something that have been requested in feedback hub for ages. Just like a Web Browser, you can now open new tabs and switch between them directly from File Explorer without having to open multiple windows.

File Explorer – with Tabs in Windows 11 22H2

Next, there is a new “Home” page that is now shown by default when you open the File Explorer. The layout is still familiar but has some subtle differences such as a new “favourites” and “recent” area that appears below your quick-access folders.

The Home page give you the ability to pin files to the favorites area, which will keep them front and center for ease of access. Additionally, the recents area works similarly to the recommended feed in the Start menu and shows. A history of the most recent opened files. This can be turned off if you don’t want to use it.

Microsoft has also moved personal folders out from the “This PC” section – this now only shows storage and network drives. This means if you want to access your user folders, you need to go to the Home page or the sidebar. Whilst this was tested with Windows Insiders, I suspect some users will find this an odd change, but I guess it does make sense.

The sidebar interface in File Explorer has also been updated slightly. Microsoft have repositioned the Home page and OneDrive folders at the top of the side bar, followed by pinned and most used folders, “This PC” and “Network drives” are at the bottom of the side bar.

OneDrive has become even more integrated into File Explorer with 22H2. It is now possible to set your OneDrive directory as the default home page for File Explorer. This is useful as more people are using OneDrive over personal local storage. File Explorer also now includes a new sync activity indicator in the top right which shows available cloud storage as well as what files are syncing or have recently been synced.

Finally, there is an updated “open with” dialog design too which is more in line with the rest of the Windows 11 design. It works in the same way as the old one, just like looks like it was built for Windows 11.

Touch Enhancements

The Touch Experience has also been improved for users with touch-first devices like Surface Pro. Windows 11 removed the dedicated “tablet mode” interface that touch users were used to on Windows 10 last year and replaced it with enhancements to the desktop interface to make it easier to use with touch. With the 22H2 updat3, there are new gestures that enable access to common system areas such as the Start menu and Control Center with the swipe of a finger as well as new gestures for things like switching, closing, and snapping apps.

  • Start menu: Swipe up from the bottom middle of the screen.
  • All Apps: Swipe right in the Start menu.
  • Control Centre: Swipe up from the bottom right of the screen.
  • Switch between open apps: Three finger swipe left or right in the middle of the screen.
  • Task View: Three finger swipe up in the middle of the screen.
  • Minimise all apps: Three finger swipe down in the middle of the screen

New Native Apps

A number of the stock apps have also been updated and a major new one added.

Task Manager has been updated for the first time since Windows 8 and brings with it a brand-new design that brings it in line with the rest of the Windows 11 design language.

New Task Manager in Windows 11 22H2

The updated Task Manager introduces a new sidebar along the left which is home to all the different tabs that Task Manager has always featured. From here you can access system processes, performance, app history, start-up apps, users, details, and services tabs right from the hamburger menu.

Common actions such as “end task” and “run new task” have been moved to the top right corner, just below the window controls and Microsoft has also updates the graphs in the performance tab match your system accent colour.

Microsoft has also added two brand new apps with the also the 22H2 update.

Clipchamp is a new video editing tool that Microsoft acquired last year that is now a Stock Windows 11 app. The app is good IMO and provides good video editing tools. It is simple and intuitive to use to create videos, tutorials etc., for corporate, home, or social media. There’s is a paid tier and free tier, with the paid option offering many more stock video, music and animated effects as well as free cloud storage.

Clipchamp App in Windows 11 22H2

Secondly, the Family Safety (also available on iOS and Android) is now available as an app on Windows 11. This is a web app, which simply points to the online Microsoft Family Safety services where you can add family members, track their location, approve purchase requests, share Office subscriptions, and monitor usage and activity across all apps and services including Xbox games.

Enhanced Accessibility Features

Microsoft is now stranger to accessibility features across their products and services.

22H2 update brings live captions, which can be enabled on any content. The live captions work across all Windows and with any app and even works without an Internet connection.

Microsoft has added a new voice access feature that enables full control your Windows PC using just your voice and is powerful, simple to use and accurate (in my testing anyway).

When voice access is enabled, a narration bar appears along the top of the screen, which then let’s you use your voice to navigate all of Windows. Key commands such as “open Start” or “scroll Edge”, “Open Word”. You can also use your voice to move the cursor to specific points on the screen, type sentences into text boxes and much more.

Summary

In all a solid bunch of updates to mark the One Year Anniversary of Windows 11. For me there is still (as there was in Windows 10) many UI inconsistencies to work on, but Microsoft are getting there and the enhancements to Start Menu and Taskbar are very much welcomed.

If you have feedback on anything in Windows 11, then I encourage you to file your feedback in the Feedback Hub. The engineers and programme managers take the feedback seriously and it is reviewed and listened to. You can get to Feedback Hub, from Windows 11 by pressing 🪟and F.


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Windows Autopatch is now available for public preview

Microsoft Autopatch

Windows Autopatch, a service to automatically keep Windows and Microsoft 365 up to date in enterprise organisations, has now reached public preview. When officially released (GA), it will be included Microsoft commercial customers with a Windows Enterprise E3 license or higher.


In short, Windows Autopatch automatically allows organisation to shift the management and deployment of Windows 10, Windows 11 and Microsoft 365 Apps including quality and feature updates, drivers, firmware to Microsoft.

What’s the purpose?

Essentially this aims to take the nightmare out of the age-old “patch Tuesday” and promises to be a great time saver for IT admins. With Autopatch, IT can continue to use their existing tools and processes for managing and deploying updates to devices OR can look to phase in or replace this in entirety and with this new “hands off” approach and let Windows Autopatch take care of security, driver and firmware updates.

“Changing the way things get done, even when that change makes things easier, gives pause to most people who run large IT organisations. By joining the public preview, you’ll be able to get comfortable with Windows Autopatch and ready your organisation to take advantage of the service at scale”.

Lior Bela | Senior Product Marketing Manager | Microsoft


The main purpose of Windows Autopatch is moving the update orchestration burden from the IT department to Microsoft. Once deployed, configured and tested, Autopatch should allow the entire effort around planning and managing the Windows Update process (sequencing and rollout) to be taken away from IT freeing up time and resources.

“Whenever issues arise with any Autopatch update, the remediation gets incorporated and applied to future deployments, affording a level of proactive service that no IT admin team could easily replicate,” Bela added.

“Whenever issues arise with any Autopatch update, the remediation gets incorporated and applied to future deployments, affording a level of proactive service that no IT admin team could easily replicate.”

Lior Bela | Senior Product Marketing Manager | Microsoft

How to enable Autopatch

Windows Autopatch devices must be managed by Microsoft Intune for this to work and Intune must be set as the Mobile Device Management (MDM) authority or co-management must be turned on and enabled on the target devices.

As you’d expect, there are a handful of steps needed to enable the preview and to enrol your Microsoft 365 tenant into the Windows Autopatch public preview:

  • Log on to Endpoint Manager as a Global Admin and navigate to the Windows Autopatch blade which is under the Tenant Administration menu – this will only be visible if you have the right licenses deployed.
  • Using an InPrivate browser window, redeem your Autopatch preview code
  • Run the readiness assessment, add the required admin contact, and add the devices you want to enrol in the service.
  • Tick the box, to allow Microsoft to manage updates on behalf of your organisation.
Allowing Microsoft to manage updates for your organisation

Microsoft provides regularly updated instructions on how to add devices to your test ring and how to resolve common errors such as “tenant not ready,” “device not ready” or “device not registered.”

Microsoft also provides detailed instructions (and video) on how to add devices to your test ring and how to resolve the status of “tenant not ready,” or a status of “device not ready” or “device not registered.”

Microsoft YouTube video on enabling Windows Autopatch

How Autopatch works

The Windows Autopatch service automatically splits your organisation’s device estate into four groups of devices described by Microsoft as “testing rings”.

  • Test Ring: Contains a minimum number of devices for test purposes
  • First Ring: Contains ~1% of all endpoints (think of this like the early adopter ring)
  • Fast Ring: Contains ~9% of devices
  • Broad Ring: Contains the rest of the devices.

The updates are deployed progressively, starting with the test ring and moving to the larger sets of devices following a validation period in which the system and IT can monitor device performance and compare it to pre-update metrics through End Point Analytics.

Autopatch rings. Image (c) Microsoft

Autopatch also features a nifty, feature called “Halt and Rollback” that block updates from being applied to higher test rings or rolled back automatically. This is key for critical dates or projects which may be impacted by updates or where quality errors are detected in the Test Ring updates.

What about Patch Tuesday and Critical Updates?

Microsoft will continue to deliver monthly security and quality updates for supported versions of the Windows on the second Tuesday of the month (commonly referred to Patch Tuesday or Update Tuesday) as they have been to date. These will be delivered by Autopatch also.

For normal updates, Autopatch uses a regular release cadence starting with devices in the test ring and completing with general rollout to broad ring.

Any updates addressing a critical vulnerability, such as Zero Day threats, will be expedited by Windows Autopatch with a aim to patch all devices immediately.


Microsoft provides further info in the Windows Autopatch support documentation, including details on service eligibility, prerequisites, licensing and features.

Surface Laptop SE – hands on video-review

Surface Laptop SE

Microsoft is known for setting the standard and innovating the laptop market with Surface and with Surface Laptop SE they have done it again – this time at the lowest end of the market with the extremely cheap but well built Surface that starts from just £229.

What is Surface Laptop SE?

Microsoft target market for Surface Laptop SE is schools that buy laptops in bulk to give to students in classrooms and/or to take home. This is laptop for children from primary age up to mid-secondary school age, which explains why this has been built with lower end specifications and the more lightweight and plastic design.

Surface Laptop SE is not sold commercially or direct to consumers and runs Windows 11 SE, which relies on remote provisioning, deploying, and admin for installing and maintaining applications.

Note: Windows 11 SE is not like Windows 10 in S Mode. Windows 11 SE run apps from both in and from outside the Microsoft Store. The main difference is that the OS is trimmed down and has been specifically optimised for lower specification devices. Windows SE is Microsoft's solution to help empower teachers and learners with productive, sturdy and reliable laptops at scale. 

For a device that costs between £229 and £300 you might think “really!!!!”, but I’d say that Microsoft has done it again and created an awesome piece of budget hardware which should set a new standard for low-end devices built specifically for Pre-School, Primary and lower Secondary School students.

The Microsoft Surface Laptop SE is available to education through Surafce resellers and also via Microsoft directly and pricing starts from just £229 for the 4GB RAM/64GB model, which comes with a dual-core Intel Celeron N4020 processor. The model I tested, was the slightly higher specification model which retails at around £299 and has 8GB of RAM, 128GB storage and a quad-core Intel Celeron N4120 CPU.

First Impressions: Look and Feel

This looks like a Surface! From a design perspective, the Surface Laptop SE has some similarities from its sibling, the Surface Laptop Go, but has a much more attractive price for the education market. To get to a price of just £229, Microsoft have had to compromise in a number of areas such as swapping the sleek “Surface” metal for a more child-friendly plastic for the overall chassis design. Do not let that put you off though – it is still a sleek and elegant design that looks modern, clean and far more premium than it should for a device at this price.

Unveiling – Surface Laptop SE

The top lid features a simple but bold Surface logo, while the underside of the device is clean with just seven screws that hold it together allowing for easy accessibility for repairs – yes – this is a repairable device! Alongside this, there are four rubber feet with the two rear ones being slightly taller than the front to allow a natural and angled keyboard typing experience.

Port and connectivity wise, the Laptop SE has a USB Type-A, USB Type-C (which supports power, data and video display), a headphone jack, a separate barrel type charger in favour for a the standard Surafce Connector – which I found a little odd, but presumably is much cheaper to replace.

Laptop SE is extremely light – weighing just over a kilo at 1.11kg (about 2.4 pounds) which is the weight of a bag of sugar! You can see my “unboxing experience” below.

First Impressions: Useability

So first things and weird to get my head round is that the Surafce Laptop SE does not have a touch screen, nor does it support pen and ink! This is not surprising given the price point but had to put that out there – it is a Surface after all!

Typing Experience

It’s normally easy to tell a cheap/budget laptop from the quality of the casing, keyboard and trackpad but not on Surface Laptop SE. The experience on Laptop SE is every bit premium and features exceptional quality and usability. Unlike many other budget laptops, Microsoft have reinforced the keyboard, which provides a sturdy and premium typing experience which is IMO the same as the experience on any Surafce Laptop Go .

Display

As a budget device, Microsoft have replaced the usual LCD multi-touch screen found it other Surface devices with a 16:9 aspect ratio, 11.6-inch non-touch TFT screen with a resolution of 1366×768 and an aspect ration of 135 pixels per inch.

When using the Surface Laptop SE, the display is bright, colours look good and the matt screen works well (especially given that in a school environment it’s usually bright and light). Viewing angles are good too and it’s easy to see the screen even if you are looking square on. Finally, screen bezels are a bit thick, but given this is designs for school use, it means you dont grab the screen when closing the lid or changing the angle.

Surface Laptop SE is equipped with just a 1-megapixel 720p (30 FPS) front-facing camera, which is of course a lower budget option compared to the flagship devices. Despite the lower resolution, I was pleasantly surprised by how well the camera worked (even in low and bright light), and in a Teams test call with myself, the image quality was very good and sharp. The onboard microphone is also really good (well it was in limited test environment) and did a great job of picking up all the relevant voice tones.

Battery Life

Given this is a device for schools, it needs to last the school day at least right and even more if the schools are providing these on a 1:1 basis for students which is happening more and more.

Battery life is good, Microsoft claims 16 hours, which they never seem to get right in real life, but I used my test device for a whole day from 8:30am until the battery died at around 4:30pm – a solid 8.5hrs of constant use with it plugged into a second screen, running on wireless and with all my common apps open including Teams which I used for around 6 Teams Meetings.

Performance and Workload

Surface Laptop SE is totally silent in operation. It doesn’t get hot, it does not have a fan, so it produces no ambient noise – at all.

My Test Scenario
1. Battery fully charged (no plugged int mains)
2. Wireless On
3. External Monitor Connected via USB-C in Extended Mode
4. Brightness and Power all set to “auto”
5. Workloads tested: 6 x Teams Calls (with video), PowerPoint, Outlook, Word, Excel, Edge

As you’d imagine by the insanely low price point, Surface Laptop SE is no power horse, though it performed surprisingly well given what I threw at it.

For the main all my core apps like Office Apps and Teams ran well. The device comes with Minecraft Education Edition installed too, so took this for a spin over lunch and it too ran without an issue or lag (I just need to learn how to play it). Surface Laptop SE seemed quite happy chugging along with the majority of my day-to-day productivity apps together. Apps running via the browser were naturally more responsive which is one of the great things with modern apps like Office 365 in the browser.

Multiple App launching

The only place where it seems to “struggle” a bit, was initial device boot up, resume from sleep (which takes a second or two) and general “first time” app launching where you really notice the performance lag of the “out-dated” chipsets in this device – the N4120 Celeron processor is some 3 years old. This isn’t Microsoft’s fault as it’s the best they can do (and they have done well) with what Intel offers at this low price point.

That said – performance it is not awful, and after a few hours of use, it feels normal to be honest – this is due in part to the way in which Microsoft optimised Windows 11 SE to take the best advantage of the low-power Celeron N4120 processor, including streamlining the Windows 11 OS to use less system resources.

I cover Windows 11 SE in a separate post.

Conclusion and Closing Comments

Given the age range and sector this device is aimed at – it is more than adequate and a great bit of “value” Surface tech.

Surface Laptop SE Final Thoughts

Surface Laptop SE highlights what makes Surface, a Surface and it sets the standard for low cost, good quality laptops for primary and secondary education. Microsoft’s attention to detail, focus on core features, and quality design where it matters are all what Surface does best and Surface Laptop SE is no exception.

You won’t be buying one of these for the office, but even though this is designed for school children. It feels good to use and doesn’t feel like a budget friendly device at all. Most students (even teachers to be honest), don’t “need” a high-end Surface Laptop or Pro and if this means schools can equip students and teachers with technology to facilitate digital curriculum then Surface Laptop SE can go a long way to help school achieve this.

This of course, brings us to the obvious question about why Microsoft doesn’t sell this directly to consumers as well (with Windows 11 Pro)? I think they should – I’d certainly buy one for my 7 y/o. I think with a slightly better CPU, it would make a great home laptop at a crazy cheap price.

To end this review, if you work at a Primary or Secondary School, are looking at ways to increase your device to student ratio or provide a laptop for every child, Surface Laptop SE should be looked at.


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