Are Microsoft Changing Copilot in Windows?

This week, Microsoft shipped Windows Insider preview build 26080 (in both the Canary and Dev channels), which has introduced a way for users to release the Copilot Window from being attached to the right-hand side of the screen where it has lived since birth!

Previously, the Copilot widget opened on the right of the screen, and whilst in recent preview builds, Microsoft introduced the ability to resize it (make it bigger), it was still attached to the right side of the screen as shown below.

Copilot in Windows (attached to the right of the screen)

Detaching Copilot

With preview build 26080, it is now possible to undock Copilot, so it feels like a traditional app, meaning you can move Copilot to wherever you want to. The Copilot “app” can moved and resized as needed to make it more customisation in how you choose to work in Windows – just like you would with say the Calculator app. Bear in mind this is in preview and subject to user feedback (file in the Feedback Hub), this may not be a permanent change.

Copilot in detached mode (Windows Insiders on Canary Build).

This is rolling out for Windows Insiders on the Canary Build but will make its way to Insiders on the Dev build soon following initial feedback from Canary build testers.

Note: Microsoft use Windows Insider Builds to try new things out, seek feedback from users and to gauge how well innovative ideas and changes are received, as well as to action the feedback from users.

Copilot in Windows is also getting bigger hooks

In this preview build, Windows Insiders are also going to see that Copilot is getting new abilities to act and control the underlying Windows 11 settings. This includes the ability to perform tasks such as emptying the Recycle Bin, toggle Live Captions, toggle Voice Access, and can also ask Copilot more about various system stats such as battery information, system infrormation and also has the ability to enable battery saver.

A note on Build Numbers

Regular Windows Insiders may also notice that both the Canary and Dev Channels are receiving the same build number currently. Microsoft remind users that this does happen sometimes as during the times in which the Canary and Dev Channels are on the same builds (e.g. Build 26080), it provides an opportunity for Insiders in the Canary Channel to switch to the Dev Channel. Once this windows has passed, the Canary Channel will jump to higher build numbers and the window will be closed.

You check out the recent builds and offioial blog from Microsoft here:

Microsoft’s Copilot for Security available April 1st

No – it’s not an April Fools Joke – Microsoft yesterday (13th March 2024) announced that their much anticpiated Copilot for Security will be available to buy and use from 1st April 2024.

What Does Copilot for Security Do?

Originally announced a year ago and after extensive testing in private preview, Copilot for Security is aimed at IT Security and Sec Ops teams as it brings Microsoft’s Copilot technology, Microsoft’s threat intelligence services and Machine Learning into a dedicated security service powered by Copilot. .Copilot for Security can processes prompts and responds in eight languages, with over 25 languages supported at launch.

For organisations that already invest and consume Microsoft security services such as Sentinel, Defender, Entra, Priva, Intune, and Purview this is a exciting time!

Image (c) Microsoft Security.

Copilot for Security is informed by large-scale data and threat intelligence, including Microsoft’s daily processing of more than 78 trillion security signals – a gaint increase from 65 trillion signals stated just last year. This is largest threat intelligence database in the world. Microsoft do not use any organisational data to train their LLMs.

One huge advantage of Copilot’s conversational abilities is its capacity to rapidly compose incident reports. It can also tailor these reports to be more or less technical based on the intended employee audience, say Microsoft.

Copilot for Security offers a huge variety of capabilities, including:

  • Human-readable explanations of vulnerabilities, threats, and alerts across all of Microsoft’s security products and services, aswell as, (later) third-party tooling as well.
  • Answer questions about alerts, threats and incidents in real-time and take action.
  • Automatically summarising incident analysis and offers recommendations for subsequent actions based on the tools the organisation is licnesed for and/or deployed.
  • Ability for users to edit the prompt to correct or adjust responses and share the findings with others and create extensive run books based on prompts as well as ability to share prompts with other anaysts in the team.

After nearly a year of various preview stages and vigorous testing both my Microosft Security Expert and enterprise organisations, Microsoft say the feedback has been “overwhelmingly positive.” A recent AI economic study by Microsoft demonstrated that security professionals work 22% faster and are 7% more accurate when utilising Copilot for Security. An impressive 86% of participants reported that Security Copilot enhanced the quality of their work, and >90% expressed a desire to use Security Copilot for future tasks. The report further indicates that security novices, possessing basic IT skills, performed significantly better with Security Copilot compared to members of a control group. Moreover, their superiors expressed greater confidence in their output.

Copilot for Security in Action

A year in readiness.

In the annoucement, Microsoft cited statements from Forrester VP Jess Pollard who said that “Experienced practitioners will reap the most rewards from the capabilities Microsoft offers, and while it’s unlikely to identify threats SOC [security operation center] teams would miss, it does make investigation and response faster”.

Just like Copilot for Microsoft 365 – Adoption and Training is Key

Just like any major technology change such as Copilot for Microsoft 365, adoption, training and practice is going to be vital to get maximum value anmd trust from Copilot for Security. Security teams will need to a fair amount of change management and training to ensure they can take advantage of the Microsoft Copilot for Security. Forrester cited in the report that “it takes around 40 hours of training to get security practitioners comfortable with using Copilot for Security. In addition, we heard that it takes four or more weeks — with many stops and starts — to get practitioners comfortable with the technology.”

With a global shortage of Cyber Security Skills, an exponential growth in attacks and attack surfaces and the rise of AI at cyber crimimals finger tips, Copilkot for Security has been one of the most anticipated uses for Copilot. There is no doubt that Copilot for Security can lower the barrier to entry into the cybersecurity industry, Forrester also said that “Though large language models and generative AI may level the playing field and allow for accelerated security talent development, no amount of out-of-the-box prompt books and guided response steps replace fundamental security knowledge, skills, and experience.

The Pros Microsoft Copilot for Security

Feedback from Microsoft early-access clients loved about Copilot for Security, including the following:

  • Making script analysis easier by de-obfuscating and explaining contents.
  • Accelerating threat hunting by helping write queries based on adversary methods.
  • Speeding up and simplifying complex KQL queries or PowerShell script creation.
  • Analysing phishing submissions by verifying true positives and providing inbox details.
  • Improving analyst experience by reducing the need to swap between various tools.
  • Generating leadership / executive-ready incident report summaries efficiently.

Things to be aware of at launch

There are serveral key areas which wont be available at intial launch, but epect to see rapid release cycles and updates once GA. Currently the following is not available but will be added over time.

  • Single Data Repositories – Copilot currently requires multiple instances for users / organisations that want to silo data between different business units, group companies or geo locations. These will be eventually be rolled into a single instance/interface but today will cause challenges for large MSPs and global / complex organisations.
  • Third Party Tools – At launch Copilot for Security will not provide integation into third party tools so organisations will need to be using Microsoft’s first party security tools like Defender for Ideneity and Defender for Endpoint. This is on roadmap.
  • Limited Integfration and Automation: Much of the work Copilot for Security does on day one is around reporting, alterting across mutiple signals sources and behaviour. Whilst it can execute run-books, some services like auto-quarantine and network isolation will not be available at launch.

New Features at Launch

In the annoucement, Vasu Jakkal, corporate VP of compliance, identity, management, and privacy at Microsoft said that as part of the launch, the following new features will be available to Copilot for Security:

  • Custom promptbooks,: allowing Security Teams to create and save their own natural language prompts for common security workstreams and tasks similar to the notebook feature in Copiolot for Microsoft 365.
  • Knowledge integrations: Which will enable the connecting of Copilot for Security to customers’ logic and workflow and the ability to perform activities based on company defined step-by-step guides.
  • Integration with customers’ curated external attack surface from Microsoft Defender External Attack Surface Management to identify and analyse the most up-to-date information.
  • Summarisation in natural language of additional insights from Microsoft Entra audit logs and diagnostic logs for a security investigation or IT issue analysis related to a specific user or event.
  • New fully customisationable usage dashboards to provide reporting on how teams interact with Copilot.

Which Organisations benefit most?

For organisations that already invest and consume Microsoft security services such as Sentinel, Defender, Entra, Priva, Intune, and Purview – Copilot for Security will likley be at tool that provides an indispensable enhancement that will not only reduce workload and increase productivity, but siginifcantly help Security Teams to work better together and detect and respond faster than ever.

Organistions that are not fully invested in Microsoft’s extensive secrtirty portfolio and choose to use other vendors will still benefit, but until wider third party support is available, runinng trials and evaluating the potential move to more Microsoft Security technologies is a smarter move. There will be increased funding pots and incentives to entice organisations to move to Microsoft Security.

Almost every Security vendor is adding Gen AI into their products and services, but today, no other organisation has built what Microsoft have (though this will likley change).

Pricing from $4 per hour

Yes, ok I saved this for the end.

Pricing will be offered through a consumption-based model, allowing customers to pay according to their usage needs. Usage will be categorised into Security Compute Units (SCUs). Customers will be billed for the number of SCUs provisioned on an hourly basis at a rate of $4 per hour, with a minimum usage requirement of one hour. Microsoft say this is an opportunity for any organisation to begin exploring Security Copilot and expand their usage as necessary.

This, lowers the entry point to the solution without a big initial license outlay and should simplify the pilot, on-boarding and rollout process. The PAYG model is also something organisations are used to, making it more accessible and straightforward and avoiding the complexity of traditional stackable licensing schemes.

Microsoft CSP partners, like Cisilion will be key in helping customers to manage their spend, working with the Sec Ops team to tweak and finetune the solution to help map, manage and plan spent.

Microsoft is saying good-bye to Android Apps on Windows

just three years after announcing they were bringing Android apps to Windows 11 (via the Amazon App Store), they have now u-turned and said they will be ending support for their Windows Subsystem for Windows from March 2025.

Amazon Apps on Windows

In a support article on Microsoft Learn, they said “Microsoft is ending support for the Windows Subsystem for Android™️ (WSA). As a result, the Amazon Appstore on Windows and all applications and games dependent on WSA will no longer be supported beginning March 5, 2025. Until then, technical support will remain available to customers. Customers that have installed the Amazon Appstore or Android apps prior to March 5, 2024, will continue to have access to those apps through the deprecation date of March 5, 2025“.

Writing was on the wall

Is this a strange move? Personally no. Even though Microsoft has been continually updating the Windows Subsystem for Android since it first launched, usage was low despite it being a big promotional item to drive value of Windows as a single OS for home and work. Microsoft had initially positioned Android apps on Windows 11 as a way to compete/align with Apple and their move to support the running of iOS apps on macOS. The main draw back of Microsoft’s approach was that their partnership with Amazon did not provide official access to Google’s Play Store, making it difficult for consumers to access download the more popular Android apps on Windows. Personally, I think this is the main reason Microsoft might be retiring support for Android Apps on Windows.

I had used it a handful of times, but in most cases defaulted to Web Apps or the Windows native app experience. I’m not really one to play loads of Android games so it wasn’t really a thing I envisaged using Windows 11 for.

It could have been better.

I think if Microsoft has managed to leverage this system using the Google Play Store rather than Amazon store, it could have been a different story. Selfishly, it is not a service I will miss, but it was a good way to enable people to access a wider set of apps not available for Windows 11 devices.

Microsoft need to spend more time on getting more developers to write apps for Windows. Its an age old problem Microsoft have experienced and whilst the best it is ever been, Windows is still not a default destination for apps with many apps being web apps for more common social media and gaming apps outside of the big hitting apps and those supported in Xbox and Windows Games.

Microsoft Surface Go 4 Review

Surface Go 4 Blog Cover Page

Whilst there is nothing new or standout about the Surface Go 4, it is the latest version of Microsoft’s small 10-inch tablet which is ideal for use at home, as a companion device, when travelling or when away, Surface Go is also extremely popular in education, Heathcare, front-line and field operations, retail and in call/contact centres. Surface Go 4 ships with Windows 11.

Being a huge fan of the Surface Family and being a fan of the Surface Go 2 LTE and Surface Go 3 for traveling and working on the go, I couldn’t wait to get my hands on the Surface Go 4 and put it through the paces to see how much compared to the previous version.

Introducing the Surface Go 4

The Surface Go 4 is looks very much the same when compared to its predecessor, the Surface Go 3 – Infact, the design hasn’t really changed since the original Surface Go. It measures 245 x 175 x 8.3mm and weighs just 529grams. It has a 10.5inch, 1,920 x 1,080 IPS screen with high quality, solid magnesium body, complete with “any angle” kickstand, single USB-C port, Surface Connect Port and headphone jack port and optional Surface Pen and Type Cover Keyboard. You can find the full spec here:

Surface Go 3 vs Surface Go 4

Being the same overall size and dimensions, the great thing if you are upgrading from a previous generation Surface Go is that it is fully compatible with the any Surface Go accessories such as keyboards or cases you may have. This iteration does get an upgraded chipset and therefore performance lift over the 2021/22 version and is still built with high-quality magnesium alloy body with a premium finish making it feel like a premium device – which Surface is. I do wish, fours on however, that Microsoft would have reduced the oversized black screen bezels a little as it does look a little dated compared to other tablets.

Surface Go is used a lot in education and with frontline workers. This is one of the reasons for the larger screen bezels. This makes it much easier to hold without accidently touching the screen.

Signature Look and Feel

As you expect with Surface 2-in-1 devices, Surface Go 4 gives you the familiar kickstand which is built into the back of the device and can be easily folded out to various angles making it extremely versatile as a tablet or a laptop with the optional (and not included) keyboard. The kick stand is smooth in operation and very sturdy. 

Surface Kick Stand

On the underside of the kickstand, you can find a MicroSD card slot. On the sides of the device, you will find the familiar Surface Connect port, a headphone jack and a USB C 3.1 port which can also be used for charging the device as well as connecting to a range of peripherals, docks or displays.

Camera, Video and Windows Hello®️

You get two cameras. At the back of device, there is an 8-megapixel camera which is good medium range camera for a rear camera on a laptop. At the front you get a 5-megapixel webcam which performs really well in various light settings on video calls and when recording in apps like PowerPoint and Clip Champ. Unlike the Surface Laptop Go, you do also get the additional sensors for Windows Hello and light adjustment and as always Windows Hello works incredibly fast.

Repairability and Sustainability

Microsoft have continued to improve on the repairability and sustainability of their devices and supply chain. Surface Go 4 is more repairable than ever, with the display, battery and back cover, kickstand, motherboard, microSDXC card reader, type cover connector, front, rear and Windows Hello camera, and speakers all being replaceable.

Screen

Surface Go 4 has the same 10.5-inch 10-point multi-touch, PixelSense display as its predecessor and has an aspect ratio of 3:2. Microsoft consistently uses this aspect, and it remains the perfect ratio for office or schoolwork.

Screen resolution supports 1920 x 1280 pixels, meaning you get a Full HD resolution on a 10.5-inch screen which makes it look super sharp and clear. The screen is bright, and colours are vibrant, and you also get great viewing angles. Gorilla Glass 3 also protects the screen. Touch is accurate and responsive as always.

For a late 2023 device, it's a shame that Microsoft didn't upgrade to a 120Hz panel as they have in the latest Pro and Laptop range. I would have also liked to have seen anti-glare screen options to help in outdoor or bright conditions.

Audio and Sound

Yoi get stereo sound with speakers located on the left and right of the display. Whilst sound quality is not studio level like you get on the Surface Laptop Studio, it is more than good enough for calls and watching videos when away or watching in bed. making it a great all-rounder and fine if you want to use it as an entertainment device.

Power and Performance

Microsoft Surface Go 4 is powered by an Intel N200 processor and comes with 8GB of RAM as a standard. This an improvement over the previous models which started at 4GB RAM which was simply not enough in my experience. Storage starts at 64GB SSD storage and provide options of 128GB and 256GB too. Strangely there is no LTE/4/5G version this time round.

According to benchmark reports I have seen, performance of the Surface Go 4 is slightly better than the Surface Go 3 due to the slightly updated chipset and is also more powerful than the Samsung Galaxy Tab S9 FE tablet. It falls short of the Apple iPad 9. which is to be expected.

Performance, like many things is subjective though. The Surface Go 4 (I have been using the 8GB/256GB) version which was more than sufficient for multi-tasking office apps and personal social media and video streaming apps.

Usage and Experience

Surface Go 4 is positioned as a work or school device and not designed (unlike a high-end iPad) for video editing or playing video intensive games. That said, for office apps and web applications, I noticed no performance lags at all and the device multi-tasked well. Microsoft’s Office apps like Word, Excel, PowerPoint, and OneNote run smoothly and I was able to have many Edge tabs open at the same time with any issues.

Surface is also a great device for watching stuff on YouTube, Netflix, Disney +. This combined with good performance for multitasking with business or school apps, makes Surface Go 4 an affordable, practical, light weight and fully featured 2-in-1 device. I find this great when I travel or work away without having to take two devices.

Type Cover Keyboard

All previous generations of the Microsoft Type Cover for Surface Go are compatible with Surface Go 4 and the design has not changed with version 4. You can of course buy cheaper (non-Microsoft covers) or USB keyboards, but don’t. Microsoft’s Type Cover keyboard is excellent.

In case you are not familiar; Microsoft’s Type Cover keyboard is extremely high quality. It is made of plastic but has a very high-quality finish and a fabric-like surface. It includes a backlight and is magnetically attached to the tablet and protects the display when folded. Due to the slight angle of the keyboard that the magnetic connector creates, it makes it feel much more like a laptop than cheap ‘flat’ keyboard.

Surface Go 4 Type Cover
Surface Go Type Cover Keyboard.

The keyboard is relatively large for a small 10-inch tablet but does not feel small to use. I can easily touch type on this without effort or having to change how I type. The Type Cover is comfortable to use and much better than some of the cheap tablet keyboards I have used in the past.

There is a touchpad under the keyboard, which, while not a big as some laptops, is a good balance of size and usability whilst helping to avoid accidental touches on the touch panel.

The Surface Pen

For me, a touch screen and pen are a non-negotiator when choosing a device for work or home. Once critiqued by Apple saying that “no one would ever need to use a pen with a tablet”, Surface Pen has been a stable companion to the Surface Pro since the first Surface in 2012.

Surface Go 4 supports all previous iterations of Surface Pens (expect the ones that shipped on the first Surface Pro 1 and Surface RT devices) including the Surface Slim Pen and Slim Pen 2. The Surface Pen is very responsive and precise, and it’s fun to take handwritten notes with it. The lates

Whilst optional to buy, Surface Go 4 together with the Surface Pen and writing and graphics apps like OneNote, MS Paint, Designer, Edge, PDF etc, are what make Surface standout. Yes, you can do this on most tablets, but Surface is by far the best (and original) 2-in-1 device in my experience.

With the latest update to Windows 11, there is now also support for inking anywhere you can type in dialogue boxes.

Windows 11 brings Surface to Life

Everyone knows that Windows is not an OS designed for tablet only devices. Windows 8 tried too hard to make Tablet mode work (and was awful) and Windows 10 had various attempts at tablet mode, but Windows 11 has actually (finally) done a half decent job of adapting the OS to work with tablet devices. This includes 2-in-1s like Surface Go 4.

With Windows 11, tablet mode is switched on automatically when the keyboard is disconnected or folded back to use the device in tablet mode.

In tablet mode, the Windows taskbar becomes significantly larger so that it is easier to use with your finger or pen and the customisable on-screen keyboard opens whenever you click/tap in a text field. If have a Surface Pen, then you also get quick access to the Windows Inking features.

Within Windows, some apps are also tailored for use with Tablets, and some even adapt based on the use mode. OneNote is a good example. When using OneNote in tablet mode, the canvas gets simplified and decluttered, making it much easier to use with pen and ink.

Using Surface with Android Apps

While a Windows thing more than a Surface thing, Windows 11 supports the use of many Android apps via the Amazon App Store. To use this, you need to install the Amazon Appstore via the Microsoft Store.

Amazon App Store in Windows 11

You can then install a vast number of apps and games such as angry birds or City Mapper and use them just like any other app. Whilst you don’t get the full library of native Android apps you get in the Play store, there are thousands, and it works seamlessly once installed from the Microsoft Store.

Surface is even better with Windows 365

Windows 365 is Microsoft’s desktop as a service which is delivered as a SaaS service to business/corporate users. It is a dedicated Cloud PC which is provisioned, used, managed, and updated just like a physical PC but runs in the Microsoft Cloud. Windows 365 provides an “instant on” desktop environment than can be accessed securely from any device (or browser) and allows you to pick up where you left off, providing a seamless experience with all your corporate applications and files available wherever you need it. Since Windows 365 is a Cloud Service, access to it is secure, instantly provisioned, upgraded or updated and since it can be used on “any” device avoids the need for hardware upgrades, protects against device loss and theft and removes the data security / leakage risk of having corporate information on physical devices.

So why Surface Go 4 and Windows 365? Well, I have recently got myself a Surface Go 4 for home and family. The kids love using pen and ink and we use a Microsoft 365 Family subscription for personal, school and work stuff.

When I’m away from the office or traveling with my family, I often need to access work-related files and applications. Windows 365 allows me to securely multitask on our shared device without having to install and download apps, set up complicated VPN services, or compromise company security or confidentiality by using a personal device for work. With Windows 365, I can use my personal device as a work device and switch back seamlessly as needed. Plus, if my kids want to play with Designer or watch YouTube, I can pause what I’m doing and resume later without worrying that they will mess up any of my work.

I’ve written other posts on Windows 365 before, and for more information on Windows 365 you can check Microsoft’s official sites here.

My Conclusion

Starting at £549 in the UK (pen and keyboard separate), Microsoft Surface Go 4 is a well priced, versitile allrounder that is great for home, work, school or a combination of all (maybe combined with Windows 365).

Surface Go continues to be a great choice if you need/want a “proper” Windows based PC type device rather than “just a tablet”. This is not a device for intense gamers or graphic designers, but for everything else, it’s a great device that is well built, offers high quality, is super repairable and includes full multipoint touch, pen support and a full and versitle type cover ketboard.

The only dissapointment was battery life. Windows devices in my experience just dont have the power efficienicies that Apple iPads offer.

If you have a Surface Go 3, I would not reccommend rushing out and upgrading (unless you have an etry level one with 4GB RAM). If you do not need a Windows device or just want a tablet to watch films on and browse social media, then Surface Go may be wasted on you.

Surface Go is also a great second device. If you have a desktop for work or home (or a chunky, heavy laptop), Surface Go is a grwat choice as a flexible second device that can also be used for work with or without Windows 365 (see above).

Be an email Ninga with Copilot in Outlook

Copilot in Microsoft 365 is an AI-powered assistant designed to provide information, answer questions, and engage in conversation. It uses Open AI’s ChatGPT 4 technology plus your apps and data to deliver relevant and useful responses directly from the browser or from your Office apps like Word, PowerPoint, and Outlook, making it a hugely accessible and valuable.

Note: Copilot is not included within the standard Office 365 subscription, meaning that to access Copilot across your Microsoft 365 apps and services you need either a Copilot for Microsoft 365 license ($30 pupm for organisations) or a Copilot Pro license ($20 pupm for individual and family subscriptions). 

Copilot in Outlook

Copilot adds huge value across many of the core Microsoft 365 apps and service, but in the context of Outlook, I see Copilot as a huge time saver and productivity booster. Copilot in Outlook can help users manage their emails more efficiently, easily schedule meetings, quickly following up on emails and authoring better emails. Since Copilot understands the context of the email, the wider thread, and even tasks, Copilot can provide suggestions and actions that are tailored to the user’s needs.

Let’s look at how Copilot in Outlook works and what it can do.

Using Copilot in Outlook

First things first, to use Copilot in Outlook, you need to be using the new Outlook experience (or Outlook on the web). To do this check that the new Outlook Experie4nce toggle is set to on.

New Outlook Toggle

1. Summarising an email thread.

With an email open, you’ll see the Copilot Summarise icon at the top of the email thread. With an email selected, you can simply click “Summary by Copilot” and Copilot will scan through the entire email thread to look for key points and will then generate a summary for you.

The Copilot summary will appear at the top of the last email of the conversation as illustrated below.

Within the summary, Copilot includes citations (indicated by small reference numbers), which are hyperlinks back to the corresponding email within the conversation thread. You can see here; five emails have been pulled together to create the key points I need to know.

2. Drafting an email

In my experience, this is the feature that will save you the most time whilst also helping to ensure your email is polite, on-point, profession and inclusive in tone.

To use the Draft with Copilot feature, simply click on the button to reply to an email or start a new one. You’ll see that Copilot automatically offers you several quick options. Select “Custom” to generate a personalised draft. In the example below, I am going to use Copilot to help me author an email to my builder.

In the Draft with Copilot dialog, we simply describe what we would like to say. You can use the settings button to change things like tone and length.

Copilot will then generate you a response. Once created you can tweak the response, change, modify it or ask Copilot to regenerate. Copilot can be quite “creative” so be sure to review the draft and modify it as needed. The video example below shows the immediate response and a change I ask it to make. You can keep asking for changes until you are happy or accept the draft and make the final changes.

Drafting with Copilot in Outlook.

3. Replying to an email with Copilot

This is like drafting new email, but when replying to an email, Copilot also has better context, since it has access to the entire email thread making the drafted responses, in my experience, more accurate on first take!

In this example, I am replying to an email about a Gang Show event being run by the Cubs and Scouts.

When I click Generate, Copilot drafts me an email. Notice how it has read the context of the email I am replying to and has even automatically calculated the cost of the tickets I want to purchase based on the pricing that was shown and by assuming that I might want two adult and two child tickets. Adult tickets are £10 and children’s tickets are £6, so the £32 is correct!

Using Copilot in Outlook to reply to an email.

4. Coaching with Copilot

The next area Copilot in Outlook can help you is in its “coaching” ability. Here, you do the drafting and let Copilot help you with making sure the email is “on-point”. This is like using tools like Grammarly or Microsoft Editor but is more aligned to the specific email you are writing or replying to.

Using my previous example of the email to my builder, I am this time drafting an email and then asking Copilot to “coach me”. You can see in the video below, that Copilot provides me with tips to make the email better. It does this by suggesting changes to tone, specific detail and clarity based on the context of the email content.

Coaching by Copilot in Outlook.

In coaching mode, Copilot does not make changes to the email for you. Instead, it provides guidance and advice for changes based on its suggestions. You can then copy and paste the suggestions directly into the email draft.

5. More features coming soon.

Microsoft Copilot in Outlook is already great and saves lots of time, especially in drafting and summarising emails. Copilot, like the rest of Microsoft 365 is constantly evolving and there is a roadmap you can access here. Of interest in Copilot for Outlook – my upcoming favourites are:

  • Schedule from email with Copilot: Often you may want to transition a conversation from an email thread to a meeting. From March 2024, Copilot will help you do this by being able to start scheduling right from the email conversation. This will save time and effort by generating a meeting invite that’s ready for you to review and send. Soon, when you click on “Schedule with Copilot” a meeting form will appear with a Copilot generated meeting title, agenda, and conversation summary as well as a pre-filled attendee list from the email thread and an attachment of the original email thread.
  • Follow a meeting: This is new meeting response (RSVP) option coming in June 2024, that will go beyond the traditional Accept, Tentative and Decline choices geared towards individuals with high meeting loads and conflicting meetings each day. Follow is the ideal RSVP option for meetings you can’t attend but still want to stay engaged and receive info about. Other attendees will be able to see if you are following a meeting.

Conclusion

Outlook has long been a staple in the world of email and personal organisation. With the integration of Copilot, it takes a significant step forward in enhancing user experience. Copilot’s features are designed to streamline the way users manage their emails and schedules.

Drafting emails can often take up a significant portion of your day. Copilot assists with email composition by providing suggestions and completing sentences, making the process of writing more efficient. This is especially useful when you’re drafting responses to a large volume of emails or need to quickly send out a professional reply. Copilot’s AI-driven writing assistant helps maintain consistency and tone across your communications.

Microsoft’s aim is to make Outlook not just a tool for reading and sending emails, but a comprehensive assistant that augments productivity and organisation. With Copilot, Outlook becomes more than just an email client; it’s a powerful ally in managing your digital communication and scheduling needs. Copilot also works on Web and Mobile.

Using Copilot in Whiteboard.

Copilot inside Microsoft Whiteboard

Microsoft Whiteboard is a blank canvas where users can draw, sketch, and write, just like a physical whiteboard. It allows multiple users to collaborate on the same Whiteboard in real-time. Whiteboard offers a range of features that enhance collaboration, creativity, and productivity in both professional and educational settings.

Here are some key features of using Microsoft Whiteboard:

  • Flexible and infinite digital canvas
  • Provides ink to shape and Intelligent Ink Recognition
  • Supports co-authoring
  • Allow simple ways to create and annotate content using sticky notes and text boxes
  • Insert images and documents
  • Fully integrated into Microsoft 365 and can be used in Teams Meetings.

Using Copilot in Whiteboard

Using Copilot in Whiteboard revolutionises idea generation and project collaboration, by helping people get started quickly with brainstorming and ideas . This is great when you want to use Whiteboard to collect and inspire ideas but don’t know where to start.

Copilot in Whiteboard makes it super easy to:

  1. Instantly generate fresh ideas and envision concepts in innovative ways to kick start a brainstorming session.
  2. Transform abstract thoughts and words into captivating end engaging visuals.
  3. Arrange and re-arrange ideas into logical categories to make Whiteboards easier to work with – improving clarity.
  4. Create new ideas and angles and overcome obstacles.

Getting Started with Copilot In Whiteboard

When you first start Whiteboard (assuming you are signed in with a Microsoft 365 account that has a Copilot license assigned). You can use Copilot on a new Whiteboard or on an existing whiteboard you have already created Whiteboards.

From a new or existing Whiteboard, you can summon Copilot by clicking on the familiar Copilot button which sits at the right of the tool bar.

On summoning Copilot, you are presenting with a “familar” Copilot prompt. From here you can simply describe what you want. In example below, I wanted to create a new whiteboard space to help me capture ideas about an upcoming team away day.

Within a few seconds, you’ll see Copilot come up with some discussion ideas as per the example below.

From here, we can edit our prompt, modify the prompt, ask for more ideas or simply accept and insert it. In this case Copilot has sugested Post it notes, which makes sense based on my prompt. Here, am going to Click on insert.

I am quite happy with this, but i do want to add a section about where we should have our offsite and what activities we should do.

I can of course, just add to this myself, or if I am feeling (lazy) or just keen to use Copilot. In this example, I’ve added my own postit and asked Copilot to suggest some locations and activities we can use for the away day.

Using Copilot with an existing Whiteboard.

You can also use Copilot with an existing Whiteboard to do things like create a summary of your Whiteboard content and notes. To do this, open a Whiteboard, click the Copilot button and ask it to summarise, suggest new content or catagorise any post its etc into catagories.

You can also, of course, also use as above to add new content or help you with inspiration.

What can’t Copilot do?

At the moment Copilot is mainly focussed around activities that involve post it notes. I’d like to see this extend to drawing visualisations, recommending templates, populating post it notes and changing layouts based on content. I’d also like to see it be able to take a set of bullet points from an email or Teams chat and create a whiteboard from that!

Don’t get me wrong, it’s helpful and really great and these idea generation and kick starting a whiteboard but there are other applications I’d like to see.


Interested to hear how you get on with Copilot in Whiteboard…..let me know in the comments!

Copilot is coming to OneDrive

Copilot is still very new and as such the pace of updates and wider use across the Microsoft 365 estate is ever changing and evolving.

Copilot in OneDrive is one of these upcoming changes. Using Copilot directly from OneDrive (consumer and Enterprise) will allow you to ask open-ended questions and get information from files in your OneDrive without having to open the files first.

What is also really cool is that it will let you with with one or multiple files at a time. It will support files with DOC, DOCX, FLUID, LOOP, PPT, PPTX, XLSX, PDF, ODT, ODP, RTF, ASPX, RTF, TXT, HTM, and HTML extensions.

According to the Microsoft 365 Roadmap, this is expected to start rolling out in May 2024.


You can read more by checking item 381450 on the Microsoft 365 Official Roadmap.

For the rest of the updates in public roadmap you can check here.

Copilot gets cool little animations in the latest Windows 11 Insider build

The latest Windows 11 preview build is now rolling out to Insiders in the Canary and Dev Channel. This build (26052) is significant, since it is the first designated “Windows 24H2” build that has been made available to Insiders. It brings a number of new features and enhancements and Microsoft say its the beginning of what will be an AI infused set of updates that will come to Windows 11 this year.

One of the most noticeable things in this build (and partly to mark the 1-year birthday of Microsoft Copilot) is the introduction of new Copilot animations that are being tested. 

Image (c) Microsoft

The Copilot icon will now animate into a pencil or picture icon whenever you copy text or an image to your clipboard, indicating that Copilot can help you with the content you have just copied.

Interacting with Copilot Animations

Whenever content is copied to the clipboard and the intimation is show, users can hover the mouse over the animated Copilot icon to see a choice of different options that Copilot can do for you with the text or image just copied.

  • With text, you are presented with options to summarise, explain, or send directly to Copilot for further user defined queries and requests.
  • With images, you get an option to explain the image along with additional options to edit the image – which then takes you to the Microsoft Designer app.

With this build, Microsoft also supports the ability to launch Copilot by just dragging an image onto the Copilot icon in the taskbar, which then opens Copilot. If Copilot is already open, you can now also drag and drop an image into the text box in Copilot and type an action that you would like to perform on the image content.

Privacy

The content is not automatically sent to Copilot without your permission. The animation of the Copilot button is there to simply guide/remind you that it can help, but nothing is shared to the Copilot System until you choose too. Copilot can’t access your clipboard without consent.

First impressions

It’s an overall really handy shortcut, and one that will help less technically aware/savvy users that Copilot is available to help with content. I find this better than annoying advertising style pop-ups…

We are trying out a new experience for Copilot in Windows that helps showcase the ways that Copilot can accelerate and enhance your work.

Microsoft Windows Team

I especially like the drag and drop on to the Copilot logo and text input fields as this simplifies and shortens the time / steps needed to interactive with Copilot.

Copilot for Microsoft 365 features are now available from Windows 11 desktop

On Windows 11. corporate users with a Copilot for Microsoft 365 license will see that premium experience is now integrated into the Copilot Windows desktop experience.

This means that users who have a Copilot for Microsoft 365 license and Copilot for Windows enabled can chat with Copilot in Windows using Graph-based features.

With a unified experience across M365 Chat, Copilot in Windows 11 and the Copilot on the web experience, users can now leverage the Microsoft Graph connected features in Windows, thanks to the integration of Copilot for Microsoft 365 into the Windows desktop experience.

This experience requires users to have a Copilot for Microsoft 365 license, as well as having Copilot i Windows 11 experience, making it a convenient and consisytent experience for users to access Copilot in Microsoft 365 features, along side the existing options in Teams Chat, Edge, and at https://copilot.microsoft.com.

For comsumer users wanted to leverage the advanced feaures of Copilot in their apps and services like OneNote, Word, PowerPoint and Outlook, checkout Copilot Pro

Two-weeks with Microsoft Copilot | Teams and Outlook.

Title Image for using Microsoft Copilot for two weeks

I have been using Copilot for Microsoft 365 for two full weeks in within our organisation (no test/dev platforms) since Microsoft made this more generally available on the 14th January 2024.

Two weeks on, I wanted to share my experience of using Copilot in Microsoft 365 fairly aggressively. I am breaking this blog into a series, focusing on different aspects of the experience starting today with the apps I spend most time in (as I am sure you do too) – Microsoft Teams and Microsoft Outlook.

The other question I will try to answer is – so far, two weeks in, is it worth the £25 pupm!

Great Expectations

Despite working with organisation readiness since June with a focus on organisational data and security readiness, using a combination of labs and “closed” demo labs, this was the first time I had real hands-on exposure to the hype that is Microsoft Copilot. Like many, I was impressed by the many iterations of Microsoft’s sizzle videos, sneak peaks and on-stage demos from Microsoft and their early access programme (EAP) users and as such I was extremely excited to finally get my hands on the real thing and use it within our organisation (as part of an internal adoption trial).

One thing to note, before diving into this blog is that my personal expectations for Copilot were (and still are) extremely high.

The Copilot Onboarding Experience

This walks through the first couple of days from getting a license to being able to use Copilot in anger.

I closed my Office 365 apps (we are running on latest versions which is a pre-req) and slowly the Copilot experience begin to “light up in my apps”. First to get Copilot treatment was Microsoft Teams, followed by Microsoft Word. A few hours later, Copilot “lit up” in other apps including Loop, PowerPoint and Excel followed the next day (yes next day) in Outlook. The mobile apps also became Copilot active about the same time.

On getting a license assigned, I received an email tell me my organisation had assigned me a Copilot for Microsoft 365 license, but nothing happened in my apps.

I closed my Office 365 apps (we are running on latest versions which is a pre-req) and slowly the Copilot experience begin to “light up in my apps” – but not all at once. First to get Copilot treatment was Microsoft Teams, followed by Microsoft Word.

A few hours later, Copilot “lit up” in other apps including Loop, PowerPoint and Excel followed the next day (yes next day) in Outlook. The mobile apps also became Copilot active about the same time.

Other members of our initial internal pilot, had a similar experience but not in the same order.

One thing to note, is that if you are part of the first tranche of users within your organisation, then, Microsoft “kicks off” the Sementic index engine which runs across your tenant. This takes a few days (longer for larger organisations) and works from most recent events and content backwards. This means that things seem to “turn on” or “work” at different times initially. Users added later have a more rapid onboarding experience.

A Word on Data Preparation

Much of the technical preparation and guidance for organisation adopting Microsoft 365 Copilot is around data readiness and the need for “proper” adoption and training for users as Copilot is not like another new feature you simply turn on – well at least if you want to get the best out of it and demonstrate high returns on your £25 pupm investment. Much of this “readiness” is not a new requirement as such, but the way in which Copilot works is, and should, be a wake up call for organisations to spend time implementing a proper data governance and lifecycle policy.

Much of this preparation is just good practice, but in Copilot terms, not having the above will impact not only the user experience but accuracy and usability of the service unless you spoon feed it the data you need.

Why? This is because, what makes Copilot unique is it’s access to the Microsoft Graph and your underlying data which is powered by Microsoft 365 Search and the Semantic Index. This involves three key pillars around data;

  • Understanding where your data is located and who has access
  • Understand the context of your data – this includes key words, titles, versioning etc
  • Understanding the data the organisation needs (and does not need) – archive, search terms, lifecycle management, retention etc.
  • Access and accessibility – data privacy, security (access control), and other policies in place.

This many organisations, getting these things in shape (if not already) is not a simply task – it takes time, structure, training (especially if you are going to label and classify data) and often process change. If you don’t have these things in place, its not a show stopper for Copilot but it might mean you expose existing risks (Copilot operates under the user’s context). As such, Copilot is a good trigger point/reason to look at this – whilst ensuring good business change, adoption and training are undertaken to give users the information they need to work better with your company data

Once concern I have, is that with the entry point to Copilot now just a single license, organisations may not give this area the right level of attention which may lead to user issues, sudden changes in policy (what do users have access to) and un expected results.

That said, if you are working in Teams and Outlook where the data it is referencing is more recent, relevant to the meeting or conversation or “part” of the chat or email – the data stuff is less relevant…

I have covered this more in other articles….

Copilot for Microsoft 365 – First Impressions

#BeyondExpections and far better than using ChatGPT

Ok this is a bold statement but you need to remember that Microsoft 365 Copilot uses GPT-4 (and GPT-4 Turbo) under the hood.

Copilot in Microsoft 365 instantly adds value to my day. What makes this so so so much better that a standalone tool (and even Copilot in Edge) is the fact that it is embedded natively into your Microsoft 365 apps and services. There is then the fact that not only does it work in the context of your apps, it also operates within your organisations Microsoft 365 data and compliance boundary and the way in which it leverages the Microsoft Graph to “perform its voodoo”. Copilot in Microsoft 365 uses a sophisticated data access methodology which uses Retrieval Augmented Generation against content and context, retrieved from the Microsoft Graph (with the Semantic Index). This means that Copilot not only understands what data to use, but is also aware and understands the relationships with the data, it’s context, your meetings, emails, recent files, team members, people relations and interactions and more.

Image (c) Microsoft – The Microsoft Graph

The combination of Copilot and the Graph API enables Copilot’s powerful features, and this is just the start. Microsoft also supports the increasing use of connectors and plug-ins, which allow data ingestion or connection to the Microsoft Graph. This means you can “plug-in” or “connect” third-party data sources to Copilot and extend its reach beyond the Microsoft 365 environment, while still being protected by the “trust boundary”.

In my two weeks, I have found the performance of Copilot across all the apps fast and interactive and much better than I experienced with Chat GPT and the “free” version of Copilot in Edge (Bing Chat)] The main reason for this is that Copilot using the most recent and premium versions of the Open AI Large Language Models (LLM), which use the newest GPT-4 and GPT-4 Turbo models which mean they are not only faster but can work on, and create bigger documents, process more input and leverage multiple data sources in which to form its’ response.

Hands on with Copilot in Teams

We spend a lot of time in meetings. According to Microsoft’s Work Trend Index report most of spend between forty (40) and sixty (60) percent of our week in meetings so if there is anywhere that Copilot can make a welcome impact its Teams.

Copilot in Microsoft Teams is your personal assistant before, during and after meetings. The during bit is really impactful.

Using Copilot During a Meeting

In order to use Copilot to it’s fullest, you need to make sure that meetings are transcribed (ideally recorded too). Transcribing and recording a meeting retains the transcript and recording for you to “recap” later (see Teams Intelligent Recap). As the meeting organiser, you can also choose to allow Copilot in the background without transcribing (if enabled by IT), but be aware if you do not transcribe the meeting, you will not be able to use Copilot once the meeting has finished. For best results, make sure you transcribe the meeting at least (but ensure you tell or ask people first!).

When the meeting is running, you’ll see the Copilot button in the meeting ribbon and activating it, brings up an integrated interface to the right to the meeting (just like the chat window does).

Copilot “button” in Teams Meeting

Note: Copilot prompts are only visible to you. Other participants cannot see or access your prompts or see Copilot’s analysis or results from what you ask.

Using Copilot After a Meeting

When a meeting has finished (whether you didn’t attend it, missed it, or had to leave early), you can access the meeting recap from the “recap” tab in the meeting. The recap contains the notes taken in the meeting by attendees, the recording (if recorded) and the transcript (if transcribed). If you have Teams Premium or a Copilot License, you also see see the “AI Generated” notes, which contain notes and suggested actions generated by Teams AI [this is both a Teams Premium and Copilot thing].

Just like the in-meeting experience, Copilot opens in the right hand pane, where you can interact and use your prompt (as questions) to extract the information you need.

While Copilot generates the answers, it always displays the reference time in the meeting and who said it, so you can jump to the transcript or meeting recording (assuming the recorded or transcribed). This is useful in case of course the transcription is not 100% leading to Copilot making an assumption based on the transcript. Always good to check right!!

What can Copilot do in Teams Meetings?

Using Copilot in Teams is such a game changer in meetings.

You can ask Copilot literally anything around what was said in the meeting, what something means, what questions were asked, actions, sentiment and more.

The table below, shows some examples prompts against the use-case or ask that you may typically have depending on your role in the meeting (or if you attended it or not).

The example on the left is an example of how Copilot outputs the response based on the last use-case example in the table.

Use-casePrompt
Summarise the meeting so farSummarise the meeting so far. Put the information in a table clearly stating the topic discussed, key points and opinions of each people.
Discuss Pros and Cons of the topics discussedCreate a table of pros and cons for [insert topic] discussed in the meeting.
Assess the mood of the meeting.What was the sentiment of the meeting? Which people expressed their views the most and did the participants generally agree with each other?
Assess the effectiveness of the meetingWere there any unanswered questions in the meeting that need to be followed up.
Plan the follow up.What was agreed in the meeting, what suggestions were made and what would the suggested next steps be? Put the results in a table and identify the most suitable owner for each action.
Use cases and action examples for Copilot in Teams

Using Copilot in Chat (and Channels)

Copilot is also really helpful in chats or when working in conversations within Team chat. Here I see two main use cases.

  1. To catch up or summarise chat threads, missed messages or other information
  2. To help you communicate better and more to the point.

You can ask Copilot to suggest next actions from the chat context, summarise the thread or create replies for you.

Using Copilot in Chat Threads from Microsoft Teams

This available now in Chat and coming “soon” to Channels Chat in Team sites too!

Things you may choose to ask in a chat window could be.

  • Show me highlights from the past x days.
  • What decisions were made?
  • What questions have been asked since xxxday?

Hands on with Copilot in Outlook

The second place (well mine) we all spend far to much time is Outlook. Its where many conversations (that could be an IM in Teams) happen, but also where many business to business communications and more formal communication takes place.

I have been using ChatGPT and Copilot In Edge since they first came out to help me re-write “some” emails or to help me adjust the tone of what I am writing, but Copilot in Outlook takes this to a whole other level.

Its worth noting that Copilot in Outlook is still “evolving” and is not yet (disappointingly) on par with the promotional “sizzle” videos Microsoft have been showing off (but it is coming). Today Copilot works in three ways.

  1. Drafting with Copilot – where you can tell Copilot what you want to see and it will draft the email for you or you can pick from standard “templated” responses.
  2. Coaching with Copilot – where Copilot works “with” you while you are writing to help you perfect/tune your email or response
  3. Summary by Copilot which provides as it says an overview of a thread of emails which is really useful if you are catching up on a long email conversation.

Drafting with Copilot

This is what most will be familiar with (and expecting) if they have used Copilot in Edge, or Chat GPT to write text based stuff. The main difference with Copilot in Outlook is also that it can reference and access recent files inline. Here is an example of an email I asked Copilot to draft.

Copilot in Outlook – Drafting Example.

Coaching with Outlook

This is similar to drafting, but works more like Grammarly or Microsoft Editor. Instead of drafting the entire email, you start it off and then Copilot works with you on the fly to provide guidance about how to better shape and perfect your email. In this mode, Copilot doesn’t re-write the mail, it helps you to perfect it.

Copilot in Outlook – Coaching Example

Summary By Copilot

This is used to bring together an email chain (the longer the better) into key points and actions. It is not replacement for manually combing through the email thread but is really useful for playing catch up.

Summary By Copilot in Outlook.

More AI things are coming

many of the other really cool feature are yet to go live in Outlook. One of the ones I am waiting patiently for is the ability to “Follow a Meeting”. Follow will be a new meeting response (RSVP) option that goes beyond the traditional Accept, Tentative and Decline choices geared towards individuals with high meeting loads and conflicting meetings each day. Follow is the ideal RSVP option for meetings you can’t attend but still want to stay engaged and receive info about.

When you follow a meeting, you will get all the updates and insights about the meeting without having to attend it. It is expected later this year.


Two weeks in – Is Copilot worth the cost?

It’s still early days, but here’s my initial view. Hell yeah!

We are of course talking about just two weeks of use, in which I have “got my head around it”, educated my self (mainly out of hours) on how to write good prompts to get what I need it to do and then of course put it to practice in real life. Over that time, I:

  • Have used Copilot in Teams to take notes, write up actions and also share a summary a notes to my OneNote. Across 10 meetings, I estimate it saved me ~15 mins per meeting.
  • Used Copilot in Teams to record and take notes in 5 meetings I could not attend and then used Intelligent Recap (both a Teams Premium and Copilot feature) to capture meetings notes and actions. All five meetings were 50 mins in length and given the time I used (around 15 mins) to review the minutes and notes,this saved me 35 mins per meeting that I did not attend without me missing the “beat” of the meeting.
  • Used Copilot in Outlook a fair amount to reply to emails quickly, redraft a few team update meetings and project progressions as well as to recap email threads. I would guess this has probably saved me about an hour or so in all over the past two weeks.

If I add these up (excluding gains in using Copilot in other apps) this has given me back:

  • [15×10]+[35×5]+[1×60] = 385 mins / 6hrs 25mins over ten days
  • Around 12 hrs 50 mins (over 4 work weeks)

If we assumed an average IT role of £51k p/a – then this equates to a cost of £26.15 p/h (using £51,000/52weeks/37.5hrs). A Copilot for Microsoft 365 license is £25 pupm so based the example above (using my experience over the past two weeks) then we see :

  • Productivity saving of 12.83x£26.15 = £335.50 per month per person
  • Return on Investment of 12.62

Coming next – Word, Loop and PowerPoint

In the next blog, I’ll be covering my experiences with Copilot in Microsoft Word, Loop and PowerPoint which are the next set of apps I used most (after Teams and Outlook).

I also really would love to hear your views on Copilot for Microsoft 365

New Windows Insider Build brings AI features to non NPU PCs

The Windows Insider team have released Windows 11 Build 26040 to Insiders in the Canary Channel, which is the first new build for this channel in 2024.

This build is full with improvements and fixes, but the main call out feature of this build is the addition of support for Voice Clarity on PCs that do not have dedicated NPUs. Until now, this was a feature that had been exclusive to select Surface devices with NPUs, but Microsoft are now making this available across all Windows 11 devices.

Voice Clarity uses advanced AI powered audio processing to help your voice be heard more clearly on online calls, and voice recordings even in noisy environments or when you move around the room. Voice Clarity also improves the quality of the voices you hear, making them sound more natural and realistic using a combination of echo cancelling, background noise suppression and removal of reverberation all in real-time.

Note: My understanding is that this new native OS based Voice Clarity will only activate "when the OEM device does not offer Communications Mode processing.". This means that if your device already has a noise-reduction technology (such as the Surface Pro 9) compatible with Communications Signal Processing Mode, the Windows 11 software-based Voice Clarity will not be activated and it will instead use the technology enabled by the NPU. 

Other changes in Canary build 26040

Other noticeable changes in this build include:

  • Changes to the Windows Setup experience with a cleaner and more modern experience.
  • Improvements to the screen casting services
  • Moving of the Copilot in Windows button to the right side of the Taskbar making it easier to access and closer to where the Copilot pane opens.
  • Support for USB 80Gbps has been added to support the new devices shipping with the newest Intel Core 14th Gen HX-series mobile processors.
  • A New Task Manager icon – that matches the design language of Windows 11. There’s new option to show the GPU temperature in the Performance tab.

Read the full Windows Insider Blog

Full releases notes for the latest Canary Build can be found here, along with release notes for the Dev and Beta builds which also had new builds this week.

Copilot for Microsoft 365 coming to Windows 11 Copilot.

OK.. That’s sounds confusing but here’s what it’s all about.

If you are a fan of Copilot, you’ll know that Microsoft has Copilot in Edge (formerly Bing Chat and Bing Chat Enterprise), Copilot in Windows 11, Copilot in Microsoft 365 (whixh domains the tech news last week) and other flavours of Copilot across their product suite.

Copilot in Windows will now leverage Copilot for Microsoft 365 for licensed users.

Very soon, those with a Copilot for Microsoft 365 license will be able to access it right from the Windows Desktop using Copilot in Windows!…

Still confused?

Currently, you can use Copilot for Microsoft 365 365 in Microsoft’s Office apps and Teams, where you can chat with Copilot, ask questions, get answers, and generate content. But with Copilot for Microsoft 365 on Windows (that is still a mouthful), you can do all that and more, without leaving the desktop.

This means that rather than having different a Copilot experiences, Copilot in Windows will adapt based on other licenses that you have. So if you don’t have a Copilot for Microsoft 365 license, then Copilot in Windows will continue to act as it does today. If you do have a Copilot for Microsoft 365 license however, then Copilot in Windows will adapt and give you access to the full Copilot expeeience.

Availablity

Microsoft say that Copilot for Microsoft 365 on Windows will be available from February 5th, 2024.

Enabling Copilot for Microsoft 365 on Windows

Copilot for Microsoft 365 on Windows will not be enabled by default on managed Windows 11 devices. Enabling this will need to be done by IT admin using a temporary enterprise control while in early release meaning that organisations can choose whether to allow or block it.

Microsoft Copilot Pro: A staggering grand a year for a family of four!

Microsoft need to take urgent action to bring the awesomeness of Copilot Pro to their huge Microsoft 365 Family subscriber base without breaking the bank.

I was really excited to hear that Microsoft had annouced Copilot Pro bringing the power of Copilot into the heart of the consumer version of Microsoft 365 Family or invidual for £19 per user per month

Whilst I’m keen to try this out to see how this could benefit consumer users and families. I became rather shocked when I did the quick calculations on the cost for our family of four!

Family of four – A Thousand Pound a Year.

Yes, you read that correctly..

There is no doubt this will be an awesome addition to anyone using Microsoft 365 apps, but one thing you need to be aware of is how Copilot Pro is licensed for Microsoft 365 Family subscribers.

Firstly, let me say that Microsoft 365 Family is a bargain. For just £79 per year (I actually paid £59 on) for a family subscription which covers up to 6 people with full access to Microsoft 365 apps (online and full desktop and mobile apps which can be used in up to five decives each), 1TB storage for OneDrive, Microsoft 365 Family Safety and more. It’s great great value.

On a previous blog, I showed how you can add Copilot Pro to this subscription for £19 a month (which is £228 a year) which is a multiplier of X3 based in the £79 RRP price) which sounds staggering but could “probably” be justified….

But it gets worse…

Why… Well if you want all your family members to have access to the features of Copilot Pro (for example your kids for school and uni), you need to buy a Copilot Pro license for every member of your family you wish to use Copilot Pro.

This means an extra £19 per month for every family member on top of the Family Microsoft 365 subscription. We are a family of four!

12.5x the price

In my family of four, assuming my wife and two children needed / wanted a Copilot Pro license, our £79 a year subscription would increase by 12.5x to a staggering £991 a year

Wow…. Just wow.. That’s a lot of cash.

Of course not all the family may need a Copilot Pro subscription and at this price I imagine just the primary user would buy a license and then “use the same account” to access Copilot Pro.

Whilst this would t work in a corporation, as a family this is much viable.

Microsoft – please make this affordable for Families.

I get the hype and excitement about Copilot in Microsoft 365. I have been using it for a week where I work and beielve me, it is truly remarkable.

In the consumer world however, I just cannot see a Microsoft 365 Family subscriber adding a Copilot Pro license for any more than one user.

Of course not all may need it, and of course the free version of Copilot is brilliant for anyone that needs the power of ChatGPT in Windows and the web browser, Microsoft need to think about this key subscription and make the price for Families much much lower…

Microsoft…. Please look at an affordable price for these Family subscriptions.. I’d happily pay a small price per addiotnal user above the primary user but £1,000 for a family of four (in my case) is crazy….


I welcome your comments Microsoft 365 Family subscribers….

How to get OpenAI’s GPT-4 and DALL-E for free

You will probably be aware that Chat-GPT offers both a free tier (Chat GPT3) and a paid “plus” tier which costs $20 and upwards and includes more features and the new GPT-4 engine.

  • The free tier is limited, is based on the “older” ChatGPT-3.5 model and doesn’t include any image creation tools.
  • The Plus tier costs $20 and gives you ChatGPT-4 (the newest fasted and accurate model) and the ability to create AI images using DALL-E and ability to web search!
OpenAI ChatGPT Pricing Models. Free version and Plus version, which is $20 per user per month.

However, you can get access and use (legally) all the plus features (and more) including GPT-4 and DALL-E for free – by using Microsoft Copilot in Edge (you may know this as Bing Chat).

How to get all the features of ChatGPT-4 and DALL-E for free.

Microsoft Copilot is the brand Microsoft have given to their AI technology which is all built on the very same ChatGPT technology built by OpenAI. In face Microsoft own a significant portion of OpenAI and have been developing together for years.

Here’s why you really want to take a look.

  • Microsoft Copilot is 100% Free.
  • It uses the latest Chat GPT-4 models and you also get access to Image Designer which is built on DALL-E version 3.
  • It is available as a dedicated app on iOS and Android,
  • It is built in to Windows 11 (and soon Windows 10)
  • It is also built into Microsoft’s Edge browser (this is built on Chromium technology – so is essentially Chrome but better!).

Corporate users also get the same free version but with Enterprise data protection, meaning chat data and content is not used to train their consumer models.

Introduction to Microsoft Copilot

Copilot is Microsoft’s AI powered Generative AI tools built on the latest Open AI versions of Chat GPT large language model (LLM) and the DALL-E image creation technology. By using Copilot, users get access to this for free without having to pay the $20 per month subscription fee for ChatGPT Plus.

To get Copilot, you just need to head over the Apple Store or Google Play Store and search for Microsoft Copilot.

You don’t need to sign up, but if you do sign in with your Microsoft account (you can create one for free if you don’t have one) , you get access to more features and can have more detailed and longer conversations with the chatbot. This is definitely worth doing if you plan to use Chat GPT / Copilot more than a couple times a day…

This offers amazing value. Copilot is a free and amazing tool that uses the state-of-the-art AI models from OpenAI, including GPT-4 and DALL-E 3. Copilot gives you access to the same innovation and functionality that Microsoft is embedding into its premium products and services for both individual and business customers. DALL-E 3 is an impressive AI model that can produce stunning photos, artwork, stickers, backgrounds, and other images from your instruction / prompt.

Getting Started With Copilot – What can it do?

Welcome to Copilot. This is the ultimate chat tool for creating and exploring amazing content. If you have used Chat GPT before, you already know how powerful and fun it is. But Copilot takes it to the next level. With Copilot, you can not only use chat to search, but also use it to access and manipulate data from the internet (how cool is that?), and even generate stunning images with your words. And if you use Copilot from the Edge browser, you can also analyse and work on content from any web-page – that’s awesome, right? Don’t believe me? Just see for yourself.

Getting started is super simple – whether you are using the browser, Windows 11, or a mobile app. You can simply use the ‘Ask me anything’ prompt to type your question or instruction (this is called a prompt), upload an image, or paste some text in, or tap the microphone icon to speak to Copilot. Copilot has the ability to reply with audio as well as displaying results on screen which is nice.

The following images show the different starting screen on different devices.

Some things Copilot can help you with.

Copilot (as the prompts suggest) can be used to perform a powerful range of text and image based tasks, research and more. For example, you could use it to help you…

This table, show the outputs of these steps based on the prompts I used. Why not follow along and adapt the prompts to suit your need. You may need to tweak them to get the desired result.

Desired OutcomeSample Prompt (instruction)
A story about a car that can fly.Write me a story about a family that take their new car out for a drive only to find it has the ability to fly. Make the story funny and limit it to 3 paragraphs“.
Drafting an email about a specific topic.I need to write an email to my team explaining that we are planning to restructure the team to align to our new coprate vision. Draft me an email that will be both empatetic but also direct about the change that is happening.”
Summarise a documentOpen a PDF document in the browser. “Summarise the key points of this document into 3 sections including a summary, key points and a conclusion“.
Compare different things (such as products) and present the information in a preferred (e.g., a table) format.I want to go on holiday with my 2 young children over xmas next year where the weather will be warm and sunny and near a beach. Create a table with some different places we could go that are good for children, expected costs per person and the location. Ensure flight times are under 5 hours.
Rewrite a body of text (document, email body, report).Instruction: Open a document you are working in word or powerpoint in the browser. Highlight a body of text and select “write” from the context menu.
Text based awesome things Copilot can help with or perform for you.


This table, show the outputs of these steps based on the prompts I used. Why not follow along and adapt the prompts to suit your need. You may need to tweak them to get the desired result. You can create these prompts directly in Copilot or for more control and fun. Just go to. https://designer.microsoft.com .

Desired OutcomeSample Prompt (instruction)
Create social media content about a [brand launch] or something else.“Create me an image for social media to promote my new webinar I am launching in March on AI technolog in the retail industry.”
Create an image such as an illustration for the story we just created above.“I have written a story about a family that take their new car out for a drive only to find it has the ability to fly. Create me some illustrations of a flying car taking off for the story using in coloured pencil sketches for a childrens book.”
Create an image for a blog site or report. I need to write a financial report for the return on investment of AI technology in the enegery sector. Create me a modern, line art image I can use on the front cover. Make it look professional with minimum colours”.
Explain an image by asking questions about a local image or doc on the webUse the upload image box to upload an image from your phone or computer and then ask Copilot to “describe the image or create you some alt-text”.
Recreate an image using AI. Upload an image and then ask Copilot to create a new image based on this. For example: “Create a new image that uses the same background but adds some farm animals ouitside the building
Image based awesome things Copilot can help you with or perform.

Here’s a bonus cool prompt you can try.. I have endless fun with this..

Vibrant red eyes, dark green baby dinosaur in a forest with leaves hiding some people his cute but fierce face. BLACK background with faint outlines of forests and mountains in the background. studio photography, close up

Great Designer Image Creator Prompt.
Created with Microsoft Image Designer

Conclusion

Microsoft’s Copilot app is now available for iOS and Android users. It ships with a ton of features, including the capability to generate answers to queries, draft emails, and summarize text. You can also generate images using the tool by leveraging its DALL-E 3 technology. It also ships with OpenAI’s latest LLM, GPT-4, and you can access all these for free.

Wait.. There’s more.

OK, so there is more.. You can also opt to purchase Copilot Pro…. For £19 pupm for individual for Microsoft Family subscriptions you get aceess to event better GPT4-Turbo, faster speeds and much more more.

Read about Copilot Pro here..

What is Copilot Pro?

Microsoft have announced a new version of Copilot, called Copilot Pro which brings the core features of Microsoft 365 Copilot to individuals and families using Microsoft 365 Personal or Family subscriptions.

The free version of Copilot is still available (see below) for those happy with the extensive features and services (which include access to Copilot with OpenAIs GPT4 and Dalle-3 image creator but don’t need to Microsoft Office integrations offered by Copilot Pro. Here’s how they differ.

Copilot Free Edition

This is still ideal for anyone who wants to use Microsoft’s extensive Generative AI and image technology to find information, create new content, summarise and rewrite and have access to DALL-E 3 image creation technology (outside the Office 365 apps) and enables users to:

  • Access to Copilot via Windows 11, The Edge Side bar, the web (Copilot.Microsoft.com) and also as a dedicated app on Windows, Android, macOS and iPadOS
  • Use CHAT GPT-4 and GPT-4 Turbo for free (with some speed limitations during peak times).
  • Access Copilot via text, voice and images in conversational based search with up to 30 iterations (turns) per conversion and no limits on the number of chats.
  • Access to Microsoft’s Designer image creator (powered by Open AI DALL-E 3) with 15 speed boosts per day.
  • Access to consumer aligned plug-ins available from third party providers such as OpenTable, Skyscanner and Spotify.

Copilot Pro

This premium service costs £19 per user per month ($20) on top of your Microsoft 365 Personal or Family subscription is aimed at individuals and families (or people that work from themselves) who want to Turbo charge their productivity and use Copilot directly from within their Microsoft 365 apps like Word and Outlook as well getting Premium, faster access to GPT-4, GPT-4 Turbo, along with additional premium features within Microsoft’s Bing image creator and Designer

With Copilot Pro, you get:

  • Priority access to GPT-4 and the newest GPT-4 Turbo features with no performance caps during peak times.
  • The ability to access Microsoft Copilot directly from within Microsoft 365 apps like Word, PowerPoint and Outlook. This can be used to create and re write content directly from the Office apps for content creation, drafting documents and emails, create presentations and summarise data in excel.
  • Premium features and newest features first with DALL-E 3 including ability to create content in landscape format. Subscribers also get more image creation boosts with this rising from 15 to 100 per day with Designer (formerly Bing Image Creator).

How to get Copilot Pro now

You can subscribe to Copilot Pro for $20 \ £19 a month. What is good is the commitment is only one month so can be cancelled at anytime.

Copilot Pro for Individuals.

https://www.microsoft.com/en-gb/store/b/copilotpro?rtc=1


Word of caution of pricing on Family Subscriptions…

One thing you need to be aware of is how Copilot Pro is licenses for Microsoft 365 Family subscribers. You usually pay your £79 per year for the family subscription which covers up to 6 people with full Office 365, OneDrive etc.

You need to buy a Copilot Pro license for every member of your family you wish to use Copilot Pro. So this is an extra £19 per month for every family member on top of the Family Microsoft 365 subscription.

So my family of 4 that takes a Copilot Pro version of Microsoft 365 Family to over £1,000 a year! We just use a single license!


As a consumer or individual will you be investing in Copilot Pro or is the free version enough for you.

Cisco announces “AI Assistant for Security”

Last month, and now just a few weeks away from Cisco Live, Cisco have announced they are bringing a new “AI Assistant for Security” to market this year. This is an artificial intelligence tool that combines generative AI technologies with an “unparalleled scope of data” , giving IT/SecOps teams the ability to generate more secure, AI-driven insights that span devices, applications, security, networks, and the internet .

“AI Assistant for Security will help provide better protection to our customers by simplifying management for both seasoned administrators and novice users. Our aim is to inject generative AI and unify telemetry across all Cisco Security solutions to create a more effective experience and safeguard our customers”

Brian Feeney | VP Global security partner sales | Cisco

Cisco AI Assistant for Security marks a major step in making artificial intelligence pervasive in the Cisco Security Cloud. Starting with the Cisco Secure Firewall Management Center, Cybersecurity professionals will be able to leverages Cisco AI Assistant for streamlining and automating firewall management both on premises and in the cloud.

Firewalls first – more later

Cisco have said that they will launch the AI Assistant for firewall as soon as Spring 2024, with this representing a great opportunity for their partners and customers to start leverage the advantages of AI.

Cisco say this will be included and integrated into their cloud-delivered Firewall Management Center with no additional charge. Longer term, Cisco said they plan to extend it to their other firewall management tools later.

Why? Well, according to Gartner, Configuration complexity and inconsistent rules are among the highest cause of security risks and breaches when it comes to configuring networks and firewalls with misconfiguration being the cause of nintey nine percent (99%) of all firewall breaches.

Image (c) Cisco

The AI Assistant for Security is built on “Ciscos foundation of security, data protection, and privacy, guided by Cisco’s responsible AI principles and framework”. Their AI assistant is trained on Cisco’s huge security-focused datasets, (Talos) which analyses more than 550 billion security events daily and helps IT and SecOps teams in making informed decisions, enhancing their tooling and reporting capabilities, and automating intricate tasks.

“Cisco is harnessing AI to reframe how organisations think about cybersecurity outcomes and tip the scales in favor of defenders. Cisco combines AI with its breadth of telemetry across the network, private and public cloud infrastructure, applications, internet, email, and endpoints. “

Jeetu Patel | VP security and collaboration | Cisco

Cisco say that their Cisco AI Assistant for Security is a major step forward in making artificial intelligence relevant and pervasive in the Cisco Security Cloud – their unified, AI-driven, cross-domain security platform. Cisco Secure Firewall Management Center will be the first platform to leverage the AI Assistant for Security to simplify firewall management.

This should make it much easier to manage and maintaining firewall rules and policies, by enabling administrators to “talk to and administer” the platform to with natural language to find policies, understand rules, spot anonomises and even get suggestions for new rules.

How AI Assistant for Security is different to Microsoft Security Copilot?

Scope

Cisco AI Assistant for Security and Microsoft Security Copilot are both artificial intelligence tools that are designed to help IT and SecOps teams work do efficiently, smarter and safer users work faster, but the platforms and services are different in several ways when comparing to Microsoft Security Copilot.

Cisco’s AI assistant is designed to work across (initially) their firewall services (with other services that make up the Cisco Secure Cloud portfolio coming later), Microsoft Security Copilot is designed to assist cybersecurity professionals in investigating critical incidents across their entire security portfolio including Microsoft 365, their XDR platform, Azure and Sentinel. Microsoft Security Copilot doesn’t work across physical security devices like firewalls so the two services are potentially good complementing services.

Microsoft has combined the power of OpenAI’s large language model with Microsoft’s own threat analysis footprints which is informed by more than 100 different data sources across Microsoft 365,Azure and hundreds of this party data analysis companies. It uses the combined intelligence of more than 65 trillion threat signals every day to provide company and sector specific insights, alerts and guidance.

Use Cases

Currently AI Assistant for Security is designed to help organisations better configure their security services (starting with firewalls), detect inconsistencies (for example across different sites, service or offices). This will expand over time however and we expect more to be annouced in Feb 2024 at Cisco Live in Amsterdam.

Use cases for Microsoft Security Copilot include for example the ability to allow admins to use prompting language prompting to ask Copilot to  acreste an exec level report on an incident response for a particular ongoing investigation. Copilot will pull data across multiple sources based on the set of interrelated and connected tools and services. Another change of prompt for example could the see Copilot provide more information, change how it displays or summarises the report, or even create lessons learned documents or suggest changes in process.

Cost

According to Cisco, the AI assistant for Security will be generally available for firewall customers in the spring of 2024 at no additional cost via the cloud-delivered Firewall Management Center (FMC) and expanding to other management tools in the future.

Microsoft Security Copilot, however, which is currently in paid public preview is expected to cost >$100k when it’s officially availabily later this year.

A better together story?

As you can see the Cisco and Microsoft’s offering in this space is quite different. While Cisco see their AI Assistant for Security as a way of differentiating their brand in the cyber security space and to leap ahead of the competition in this traditional secoery space (think Palo, HPE, Dell, Checkpoint etc), Microsoft Security Copilot is more geared towards collating security signals from the organisations configuration, reports and signals from Microsoft’s own threat intelligence of 65 Trillion signals, the organisations configuration and third party connected signals to provide almost an AI powered cyber security team.

I very much see this as a “use both” better together theme.

Closing Thoughts

According to Gartner, Configuration complexity and inconsistent rules are among the highest cause of security risks and breaches when it comes to configuring networks and firewalls with misconfiguration being the cause of nintey nine percent (99%) of all firewall breaches.

As such, launching this with a “firewall first” approach is a sensible move by Cisco to add more value to their offering through the use of embedding generative AI into their core security product base without adding a surcharge or making it “Premium”. It should help to further position Cisco as a Leader in the security space against the fierce completion. I look forward to this being available and for Cisco to increase it’s reach over time to the rest of their portfolio.


Read more

You can learn more about Microsoft Security Copilot at and Cisco’s AI assistant below.

Cisco Announcement and Blog: Help Firewall Admins With Cisco AI Assistant for Security

Cisco AI Assistant: Cisco AI Assistant – Cisco

Microsoft Security Copilot: https://www.microsoft.com/en-us/security/business/ai-machine-learning/microsoft-security-copilot



Microsoft 365 Copilot now available for everyone including CSP customers.

Today, 15th Jan 2024, Microsoft has announced that Copilot for Microsoft 365 is now available for organisations of all sizes and individuals with no seat minimum. Microsoft Copilot Pro was also announced for Microsoft 365 Personal and Family users.

Originally annouced in March 2023 and then hitting general availability for enterprises in November 2023 with a 300 seat minimum commitment.

Copilot for Microsoft 365 is Microsoft’s AI-powered productivity tool that uses/is based on the OpenAI ChatGPT 4 large language models (LLMs) and integrates your business data with the Microsoft Graph and Microsoft 365 Apps, working alongside employees core business apps such as Word, Excel, PowerPoint, Outlook and of course Microsoft Teams.

Copilot Pro and Copilot for Microsoft 365

Copilot for Microsoft 365 Business

Microsoft has today announced that Copilot for Microsoft 365 is now also generally available for small businesses with Microsoft 365 Business Premium and Business Standard licenses. What’s more, they can purchase between just one and three hundred (well 299) seats for $30 per person per month.

Copilot for Enterprise and Commercial with no minimum purchase

Microsoft has also removed the 300-seat purchase minimum for commercial plans and made Copilot available for Office 365 E3 and E5 customers.

Copilot for Microsoft 365 teaser video. (c) Microsoft

Commercial customers can now purchase Copilot for Microsoft 365 through Microsoft Cloud Solution Provider partners such as Cisilion.

Plus Copilot ‘Pro’ for individuals

Finally, Microsoft has also annouced Microsoft Copilot Pro which is aimed at comsumers/individuals.

Available “soon”, this is a subscription bolt on for Microsoft 365 Personal and Family subscribers bringing the power of Copilot to everyone.

Unlike the free Copilot experience (available in Edge and Windows 11), Microsoft’s Pro version will serve as a “single AI experience” that runs across your devices and also works (like the version for Business) from within the Microsoft Office apps including Word, Excel, PowerPoint, Outlook, and Microsoft 365.

Users will also get “priority access” to OpenAI’s latest AI model GPT-4 Turbo even during peak usage times and can also choose between different GPT models in a later update. Users also get enhanced AI image creation with Image Creator from Designer (formerly Bing Image Creator), with 100 boosts per day while bringing more detailed image quality as well as landscape image format.

Copilot Pro for Individuals. Video (c) Microsoft

Copilot Pro will also (soon) allow users to build their own Copilot GPT, a customised Copilot tailored for a specific topic, in the new Copilot GPT Builder with just a simple set of prompts.

People/families will be able to subscribe to Copilot Pro for $20 per month/per user.


You should still prepare though…

Whilst this makes it more attractive to organisations of all sizes and also helps organisations “test it out”, my worry is this will just be treated alike a product and as such organisations risk dabbling and not putting the effort in to making this a success.

My advice is to still follow the adoption and readiness guidelines around data protection, life cycle management and governance and security to ensure that Copilot gives the best results, provides real ROI and drives real outcomes. For now though the huge barrier to a pilot of Copilot is removed which in turn should help adoption, testing and business case development.

Adoption, training and change management is also super important..

The cover lots of this in my previous sets of blogs amd articles here.

Could HPE’s acquisition of Juniper disrupt the networking market?

It’s official – HPE have confirmed they are acquiring Juniper Networks for around $14 billion in an “all-cash” deal. According to reuters, this price represents a premium of just over 32% over Juniper’s closing stock price on the day the deal was announced.

Since HPE (Hewlett Packard Enterprises) broke away from HP in 2015, they have been on an acquisition spree and have made a number of strategic purchase including Nimble Storage, SGI, Cray and SimpliVity. The acquisition of Juniper will be HPE’s largest acquisition to date. The deal is expected to close later this year or early 2025.

Under the acquisition, Juniper CEO Rami Rahim will lead the combined HPE networking business, reporting to Antony Neri, CEO of HPE.

Why have HPE bought Juniper?

The acquisition will add a huge arsenal to HPE’s already impressive networking business and according to HPE will “create a new networking leader with a comprehensive portfolio”.

In the annoucement by HPE they said that “HPE’s acquisition of Juniper represents an important inflection point in the industry and will change the dynamics in the networking market and provide customers and partners with a new alternative that meets their toughest demands,” | HPE CEO Antonio Neri.

HPE claims that this deal will enhance their role at the intersection of fast-growing AI trends, increase their market potential, and foster more innovation for their customers as they assist in connecting the AI-native and cloud-native domains. They also claim that it will create substantial value for their shareholders.

Combining HPE and Juniper’s complementary portfolios supercharges HPE’s edge-to-cloud strategy with an ability to lead in an AI-native environment based on a foundational cloud-native architecture

Antonio Neri | CEO | HPE

This acquisition of Juniper will position HPE as a strong end to end contender in the enterprise and mid market networking space, in a space which is dominated by the likes of Cisco, Arista and Dell.

The coming together of HPE and Juniper will esentially create a networking company that can compete in the growing era of “AI everywhere”. This will give HPE two main vantage points to compete against the network giants like Cisco, Arista and Dell.

  • HPE should have more capablity, the products and reach to target the data center network infrastructure business with a focus on AI workloads, leveraging Juniper’s expertise and track record in data center and cloud networking whilst also expanding HPE’s edge-to-cloud portfolio offering.
  • HPE will also gain the ability to leverage Juniper’s investment and maturity in AI powered network management to stregthen and innovate the overall HPE portfolio.

HPE has emphasised this aspect of the deal in their press statement, seeing this as a huge opportunity to leverage the “explosion of AI and hybrid cloud-driven business” and meet the increasing demand for technologies that are needed to connect, protect, and analyse vast amounts of data from the edge to the cloud.

How will impact the competition?

How this impacts the other networking giants will remains to be seen. Much of the success of HPE in this expanded market and where Aruba operates today will be one of great interest as they have traditionally been seen as entry level and far from entperpise class. However, HPE have the change to change all this and reset expections buy taking advantage of Juniper’s MIST and JunOS platform – perhaps breathing new life into Aruba and create a wider, extensive portfolio of products that scale to any market, office and budget but time will tell. This along with the wider HPE and Juniper porfolio could create a comprehensive and consistent offering across every market segment.

From an SD-WAN perspective, it’s also worth noting that HPE own Silverpeak and Juniper is not a market leader in that space. When we look at the wider security portfolio also, it will be interesting to see where HPE they will focus their efforts. Integration of Aruba Clearpass with Junipers’ MIST could be intriguing, or could even put them in the postion to create a competitive solution to Cisco full software defined access (SDA). Time will tell.

As the world continues to prepare, adopt and invest in the new emerging technolgies of AI, this new technology battle field will not just be aimed at the enterprise networking market. This aquisition will put new competition across all market verticles and all segments including mid market, enterprise, service provider and cloud. How this is taken by customers also remains to be seen. Some I have spoken too think that this may make existing Juniper customers re-evaluate their opens and look at the likes of Cisco, Arista or Dell again, while others think it will only bring growth to HPE.

One this is for sure – there will be increased competiton and it will keep the other networking giants on their toes. In these situations this can only be good for the customer as increased competition or a new offence usually creates innovation from all the partners in the space and creates a price compete.

What do you think about the aquisition? Feel free to tell me in the comments below.


Leave a Reply

Who are Juniper?

Juniper is a leading provider of networking products, including routers, switches, network management software, network security products, secure access service edge (SASE) solutions and software-defined networking (SDN) technology. According to their website "Juniper is dedicated to dramatically simplifying network operations and driving superior experiences for end users. Our solutions deliver industry-leading insight, automation, security and AI to drive real business results. We believe that powering connections will bring us closer together while empowering us all to solve the world’s greatest challenges of well-being, sustainability and equality".

Who are HPE?

According to their website, "Hewlett Packard Enterprise is the global edge-to-cloud company that helps organizations accelerate outcomes by unlocking value from all of their data, everywhere. Built on decades of reimagining the future and innovating to advance the way people live and work, HPE delivers unique, open and intelligent technology solutions as a service.  With offerings spanning Cloud Services, Compute, High Performance Computing & AI, Intelligent Edge, Software, and Storage, HPE provides a consistent experience across all clouds and edges, helping customers develop new business models, engage in new ways, and increase operational performance". 

Today, HPE offers switches via its Aruba Networks business unit which they acquired back in 2015.


HPE Press Statement:
HPE to acquire Juniper Networks to accelerate AI-driven innovation | HPE

Juniper Press Statement:
HPE to Acquire Juniper Networks to Accelerate AI-Driven Innovation | Juniper Networks Inc.

Surface devices will now get firmware updates for six years

Microsoft have announced (quietly) that all Surface devices shipped from 2021 onwards will now receive firmware updates for six years (two years more than initially committed).

The documentation states that all Surface devices shipped after 1st January 2021, will receive six years of firmware updates. Devices that shipped prior to this date will continue to receive update for four years.

What Surface devices will receive six years of updates?

Any Surface device shipped after Jan 1st 2021, the following devices will now benefit from the extended firmware support cycles.

  • Surface Pro 7+ onwards.
  • Surface Go 3 onwards.
  • Surface Laptop 4 onwards.
  • Surface Laptop Studio 1 onwards.
  • Surface Studio 2+ onwards.

What about older Surface Devices?

In their documentation, Microsoft states they reserve the right to extend the firmware support cycle for any device where necessary. For example, Microsoft have already extended the firmware update life cycle with the Surface Studio 2 despite this shipping in 2018. This already has a six support file until later this year (2024).

It is worth noting that firmware updates are different to the Windows Operating System updates that devices receive through Windows Updates. Firmware updates are software updates that are applied to the hardware components of a device, such as a motherboard, a hard drive, or a graphics card. Firmware updates can improve the performance, stability, security, or compatibility of the device. Firmware updates are usually provided by the device manufacturer and can be downloaded from their website or through Windows Update.

Firmware updates are sometimes needed to fix driver compatibility issues, known bugs or security vunerabilities and may also be required (or recommended) for major OS upgrades, but are not always necessary. As such there is no issue continuing to use devices that are beyond the firmware lifecycle end date.

What do firmware updates do?

Firmware updates are software updates that are applied to the hardware components of a device, such as a motherboard, a hard drive, or a graphics card. Firmware updates can improve the performance, stability, security, or compatibility of the device. Firmware updates are usually provided by the device manufacturer (in this case Microsoft) and can be downloaded from their website or are delivered/offered directly via Windows Update.

Firmware updates are sometimes needed to fix driver compatibility issues, known bugs or security vunerabilities and may also be required (or recommended) for major OS upgrades, but are not always necessary. As such there is no issue continuing to use devices that are beyond the firmware lifecycle end date.

Firmware updates are important for Surface devices because as well as fixing bugs or vulnerabilities, they also optimise and “tune” the device’s compatibility with Windows and drivers. Typically a firmware update can improve stability, enhance the battery life and improve/tweak performance of the device, and sometimes they can introduce or activate new Windows features. Therefore, it is beneficial to have firmware updates for your Surface devices as long as possible so this extended support cycle is welcomed.

The Future Of Surface

With the departure of Panos Panay last year, many have questioned what the future will look like for Surface. We know there will be some major updates this year to the Surface Pro and Laptop lines (I’m sure you’ve seen some of the “leaks”) as they continue to press forward with updates to Windows (and the next version) which will see more AI goodness throughout the OS.

This coupled with the longer support lifecycles for their older devices also suggests a commitment to continue to innovate and lead the future vision of the Windows device eco system.

Windows 11 PCs to get Copilot key as Microsoft embeds AI in Windows.

Windows Keyboard with Copilot Button

Microsoft today, 4th Jan 2024, announced that Copilot in Windows is coming out of preview. They also announced the next significant step forward for Copilot in Windows and the future of the AI Powered PC. Microsoft say that the future of Windows, Silicon and Copilot, are the next stage of enabling the significant shift towards “a more personal and intelligent computing future where AI will be seamlessly woven into Windows from the system to the silicon, to the hardware“.

The next technology shift, driven by AI innovation is continuing to grow exponentially and is posed to fundamentally change the way we use and access technology forever.

“From reinventing the way people search with Copilot in Bing, and unlocking productivity with Copilot for Microsoft 365, to reimagining how people get things done on the PC with Copilot in Windows”.

Yusuf Mehdi | Chief Marketing Officer | Microsoft


Microsoft, in their blog, talk about 2023 being the year of the birth of Generative AI, with 2024 being the year of the AI Powered PC.

The AI Powered PC

As significant as the introduction of the Windows Key was in the 1990s, the introduction of a new Copilot key will be the first significant change (in over 30 years) that is coming to the Windows PC keyboard starting with new devices shipping this year.

The Copilot key, which will sit near the space bar and replace the right ALT-GR key on most keyboards, will invoke the Copilot in Windows experience to make it seamless for people to engage Copilot in their day-to-day work or lives and is designed to make it easier for everyone to be part of the AI transformation more easily.

AI – from Chip to the Cloud

In same way Microsoft approaches security – Chip, OS and Cloud, they are taking the same approach with AI. Starting with their own NPUs in Surface and now across their eco system OEM partners, Microsoft say that there is huge momentum from AMD, Intel and Qualcomm, all of whom have launched dedicated NPUs to unlock the power of edge AI processing in their latest chipsets and with the Consumer Electronics Show (CES) just round the corner, we expect to see many new innovation and advances coming from Microsoft and the rest of the Windows OEMs this year. This powerful combinations and advances coming to Windows OS, their Copilot Cloud system and advances in NPUs, the next twelve months seem very exciting.

Microsoft say they are committed to the pace of development in Copilot and Windows and are positioning Windows to be “the destination for the best AI experiences”. This combined with the development of their AI Cloud Services and the new local processing made possible by new hardware and silicon, will allow Windows to be an “operating system that blurs the lines between local and cloud processing“. The year ahead promises to be nothing short of extraordinary!

Note: Copilot in Windows is being rolled out gradually to Windows Insiders in select global markets. The initial markets for the Copilot in Windows preview include North America, United Kingdom and parts of Asia and South America. It will come additional markets over time.

Microsoft Surface first?

It’s unknown at the moment what OEMs will start to ship devices with the new Copilot key, but according to leaks and social media, Microsoft is rumoured to be launching updates to the Surface Pro Surface Laptop family this year and these will ship with the new Copilot key.


If you want to lean more.

Read the full article from the Windows Blog.

Read more about Copilot in Windows on my blog here.