Surface Laptop Go 2 – “Hands on” Review

Last year, I reviewed the Microsoft Surface Laptop Go. Now, after a couple of weeks of use as my “temporary” daily machines, this is my review of the updated, 2022, Microsoft Surface Laptop Go 2 which starts from just £600 in the UK (about $US 700).

You can also check out my video review here:

TL;DR

So – in short, the 2022 edition of the Surface Laptop Go 2 is a fantastic device for anyone in an admin role, those who travels a lot, work in education, front-line, sales etc., that needs a “good” overall performer (for email, web, office apps, bit of Netflix or Paramount+, etc.) but isn’t a “power user”. Laptop Go 2 is sleek, fast, affordable, portable, and easily powerful enough for most productivity tasks at home or work.

Image of Surface Laptop Go 2
Surface Laptop Go 2

INTRODUCING “LAPTOP GO 2”

Version 2 of the Surface Laptop Go 2 – is every bit similar in shape, size, look at feel than the original but improves on it in several ways (under the hood). Inside, we now get an 11th Generation Intel Core processor alongside Intel Iris Xe graphics [last year’s model had the 10th Gen processors and Intel UHD graphics).

Microsoft say that the battery life in this model has also been slightly increased, partly owing to new Operating System Efficiencies in Windows 11 along with the lower power consuming 11th Gen chipsets.

LOOK AND FEEL

Laptop Go 2 weighs in at just 1.13kg and measures just 278.2mm x 206.2mm x 15.7mm – making it beautifully compact and lightweight and ideal for both students or anyone who travels or commutes a lot who are looking for something small, light but functional to take back and forth on the daily commute.

As you come to expect with a Surface Device, Laptop Go 2 is sleek and stylish. It comes in four colours including the standard Platinum, Ice Blue, Sage, and Sandstone. The model I tested was the Platinum model which is made of lightweight aluminium and has the familiar mirrored Microsoft logo on the lid.

When you open the clam-shell lid, you are presented with a full-size rubberised plastic keyboard, which Microsoft claims “provides 30% more key travel than the MacBook Air and a large trackpad. Being a more “budget friendly” device, there is no backlighting on the keyboard and the trackpad doesn’t have haptic feedback like the new Surface Laptop Studio debuted.

The power button (which does light up), also serves as a fingerprint sensor which you can use with Windows Hello to unlock the laptop.

Connectivity-wise, you get the same ports as on the Surface Laptop and last year’s Laptop Go 1 – a Single USB-C port (which supports 4K video), Single USB-A port, 3.5 mm headphone jack and the Surface Connect port which it uses for charging. You also get Wi-Fi 6 and Bluetooth 5.1.

Note: the USB-C port doesn’t support charging like many new laptops, so you’ll need to keep using the Surface Connect Port charger which comes in the box.

The screen on the Surface Laptop Go 2 has a 12.4-inch PixelSense touchscreen display with a resolution of 1536 x 1024p and a 3:2 aspect ratio like that found on most of the newer Surface family. The display is bright, clear, and sharp with great colours and black blacks – event in direct sunlight. Don’t get me wrong, Surface Laptop Go 2 is not intended for professional-level graphics or artwork, but it is more than good for viewing documents, web pages or watching videos. It also doesn’t support use of the Surface Pen, which is of course another cost saving thing.

The Webcam – is tiny and located between two small spatial microphones on the top edge of the screen. Unlike the “bigger” versions of Surface, this does not support Windows Hello and is only a 720p. This is the one area I wish Microsoft hadn’t “saved money” on as webcam quality is important in the new world of hybrid and remote work. I’m also so used to the Windows Hello Camera and personally prefer it over the fingerprint reader. Microsoft say that the camera on the Laptop Go 2 is an upgrade on last year’s model and features a “new camera module providing improved brightness, contrast and colour balance“.

Image taken from Teams Call on Surface Laptop Go 2
Image taken from Teams on Surface Laptop Go 2

Low light and bright backlight quality was handled well, but the image did feel a little grainy at full screen – I think I’d still prefer at 1080p webcam though – feels like a compromise we don’t need.

SPECS, PEFORMANCE & BATTERY

SPECIFICATIONS
The device I’ve had on loan, is powered by a Quadcore, 11th Gen Intel Core i5-1135G7 processor, the Intel Iris Xe graphics chipset and 16GB RAM along with a 256GB SSD.

Like all Surface’s Laptop Go 2 is available in both consumer and business editions. The business version ships with Windows 11 Professional and providing enhanced secure features including Secured-Core   security features, which includes a dedicated physical TPM 2.0 chip (rather than virtual TPM in firmware which the consumer model has).  
Choices are otherwise limited in these more budget friendly devices, and Microsoft simply give you options over how much RAM and SSD storage you need.

The entry level unit has 128GB SSD, but only 4GB RAM and no fingerprint reader.

PERFORMANCE
Spoiler
– Laptop Go 2 is not designed to compete with the bigger members of the Surace family like the Surface Laptop, Surface Pro or Studio when it comes to raw power, and graphics performance, but it did do a decent job of everything I threw at it. Throughout my week of testing, I had multiple apps open, including Teams, Word, PowerPoint, and Outlook and used it a few evenings for watching a few films and even tried out Clipchamp to edit one of my son’s YouTube “clips” he’d made all without feeling like I was using an under-powered device. I even managed a bit of Minecraft on the device as well as playing TrainSimWorld 2 and Forza Horizon using Xbox Streaming – more on that later!!

BATTERY LIFE
Microsoft states that Laptop Go 2 provides up to 13.5 hours of ‘typical device usage’, but my loan device lasted about 25% less than that – 9hrs 16mins in fact of constant use in my usual home working test scenario:

  • Connected via Wi-Fi.
  • Screen Brightness set to auto.
  • Bluetooth connected headset, keyboard, and mouse.
  • Mix of normal daily use – no special tests – 8-10 Teams Video Calls (camera on), Core Office desktop apps and some social media apps and web browsing.
  • Connected to 4K Ultrawide screen via Surface Dock v1.

This is, I would say the main area of disappointment compared to the advertised specs – as I think you’d still want to take a power adapter out with you – “just in case”.

9 hrs isn’t awful but it’s nowhere near the “up to 13.5hrs”.

One day Microsoft will get this bit right and maybe when (if) they shift to ARM based chipsets for Laptop Go and Surface Go we will see battery life closer to what Apple manage to squeeze out their “M” chip-based devices. performance out of the battery.

XBOX GAME STREAMING

So – this was never going to be the best experience, but while on holiday on the Isle of Wight (if you haven’t been – you should go by the way), I wanted to test Xbox remote play on our Xbox One X (I know I know, where’s the Series-X!). My first test was done running on NowTV broadband (70Mbps or so).

On returning home yesterday, I then recreated the scenario from my desk, streaming from the same Xbox (which is in the same house). The experience was pretty much the same.

In summary, for fast framerate games like this, I’d say “it works pretty well”. Game play was surprisingly good. It did struggle with the odd refresh glitch and jittery in places on high frame-rate games (I was testing it with Forza Horizon 4) but overall and given the spec of the Surface Laptop Go 2, was more impressed than I thought I’d be. The video below show’s how this played out.

Xbox Cloud Streaming – Forza Horizon 4

ROUNDING IT ALL UP

Battery life aside – Microsoft’s Surface Laptop Go 2 is a great all-rounder device for students, consumers or business users that are on more of a budget or than need something new and modern, gorgeous, and premium in feel that is both ultra-portable, and good enough for everything a “typical user” needs.

If you are big into gaming, (see above) big graphics/design and art, or you are a number crunching, coding, power-user then, you’ll want to look at the high-end devices like the Surface Laptop Studio or Surface Book 3 – though you can “get buy” when travelling if you need a game-fix and want to play remote or cloud play with the Xbox App.

Check on the hands-on video review here:


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