6 new countries added to Microsoft Cloud Calling Plans

Microsoft made a big announcement today as it announced an additional 6 countries that it is adding to its coverage of Microsoft provided calling plans which will be available from the 1st October 2020.

This is big news seeing Microsoft has not added a country since May 2018 so adding 6 countries is a big deal!

What countries are being added?

  • Austria
  • Denmark
  • Italy
  • Portugal
  • Sweden
  • Switzerland

The addition of these 6 countries in to the already available list of countries that support the Calling Plans Microsoft increases the total number of counties to 16, with the total list now being

  • Austria
  • Australia (via local telco)
  • Belgium
  • Canada
  • Denmark
  • France
  • Germany
  • Ireland
  • Italy
  • Japan (via local telco)
  • Netherlands
  • Portugal
  • Puerto Rico
  • Spain
  • Sweden
  • Switzerland
  • United Kingdom
  • United States

Microsoft is adding the following countries to its list of countries in which customers can consume callimg plans directly from Microsoft or their license/CSP partners.

Direct Routing is also an option for customers wishing to keep their own SBCs, their own SIP provider/carriers or where callings plans are not available is specific counties.

Official notice on the Microsoft 365 Public roadmap

<40p a day gets you Microsoft Teams Voice

Microsoft 365 Business Voice

….is a cloud-based phone system built and priced specifically for small and medium businesses which was announced at Ignite earlier this month and is available now.

Microsoft Business Voice enables users to make, receive, and transfer calls to and from landlines and mobile phones on the public switched telephone network (PSTN) directly into Microsoft Teams and/or on Teams certified desk phones, meeting room technology of course corporate or user owned smartphones (which can be protected and data governed by Microsoft Intune and Conditional Access naturally).

Microsoft Cloud Voice extends the functionality of Microsoft Teams bringing together all your calling, chat, and meetings in a single app across any platform, browser or mobile device removing the need for separate/third party web and audio conferencing services and IP Phone/PBX. 

This is the same service (complete with SLAs) that Microsoft has provided with Teams (and Skype for Business Online before that) in Office 365 Enterprise, but much more attractively priced for organisations up to three hundred users.  (these plans can also be mixed between plans).

This new plan/add-on provides:-

  • Unified calling & voicemail with chat and meetings in Microsoft Teams
  • 1,200 minutes per use and ability to migrate existing numbers
  • Global dial-in conferencing capabilities for up to 250 participants
  • Extend voice services into meeting rooms with Teams Room Systems
  • Full IVR and auto-attendant services
  • Support Teams desk phones or break free with soft-client and mobile

What does it cost?
Licensing for Microsoft 365 Business Voice Is limited to a maximum of 300 users and Is add-on service and Is available for any customers who have Office 365 Business, Office 365 Business Premium, Office 365 E3, A3 and Microsoft 365 Business, and Microsoft F1, E1, A3, & E3.

The Business Voice add-on license is available for just £12 per user per month via web-direct or via your CSP Partner

This is excellent value
When you think this removes the need to use addition phone system (and charges) or 3rd party web / audio conferencing services like Zoom or WebEx (which is ~£25 pupm alone) – you get a hell of lot of bang for your buck (or pound).

Existing organisations already using Microsoft Cloud Voice, can leverage this discounted bundle for up to three hundred users also, so you could save some good money!