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Why buy a Microsoft Surface? Q&A – Summer 2025

1: What is a “Copilot+ PC” and how does it differ from a regular PC?

A Copilot+ PC is Microsoft’s new category of Windows 11 computers designed from the ground up to supercharge AI-driven experiences. In practical terms, a Copilot+ PC meets certain high-end specifications – minimum of 16GB of RAM, 256GB of storage, and a special processor with a Neural Processing Unit (NPU) capable of 40+ trillion operations per second (TOPS).

When you first bought a computer, you probably looked at the CPU and RAM specs, but not whether it had an NPU. That’s starting to change

This  specification ensures the device can run advanced AI tasks locally, rather than always relying on the cloud. Microsoft introduced Copilot+ PCs as “the fastest, most intelligent Windows PCs ever” that are “purpose-built to unlock AI experiences” for users.

In essence, a Copilot+ PC is “lightning fast, responsive and built to be secure by design” but its real superpower is the built in onboard NPU, which is a dedicated AI engine in the device, enabling new Windows 11 features that previous generation devices can’t access. For example, Copilot+ PCs get exclusive AI capabilities in Windows, such as the new Recall feature that lets you search your PC in plain language and visually retrace your steps to find things you were working on. They also support “natural interaction” including voice-controlled Copilot and real-time image processing without bogging down the CPU. Think of how graphics cards (GPUs) transformed gaming and creative work years ago – NPUs on Copilot+ PCs are similarly ushering in a new era of AI-enhanced computing, from smarter personal assistants to on-the-fly content generation.

Another big difference is that Microsoft is adding features in Windows 11 that only Copilot+ PCs can use. With these devices, Windows can do things like run Cocreator to generate images from your sketches or remove photo backgrounds right on the device. The idea is that an AI-rich PC should actively “copilot” your tasks – helping summarize documents, suggest actions, or automate chores – in ways a typical PC cannot.

To qualify, manufacturers currently use top-tier chips like Qualcomm’s Snapdragon X Plus ad Elite or Intel’s Core Ultra series that include powerful NPUs In short, a Copilot+ PC is a new class of PC that’s faster and smarter than traditional models, blurring the line between your computer and an AI assistant by baking intelligence directly into the hardware and operating system.

#2: Microsoft just launched new Surface devices as Copilot+ PCs. Can you tell us about these and what makes them special?

Microsoft has recently expanded the Surface family with two all-new Copilot+ PC devices: the Surface Laptop (13-inch) and the Surface Pro (12-inch). These were announced as “the next chapter of Surface innovation” – ultra-thin, lightweight, yet powerful PCs that bring the Copilot+ experience to more people at more affordable price point than their bigger counterparts.

  • Surface Laptop, 13-inch: This is the thinnest and lightest Surface Laptop ever, designed for ultimate portability without sacrificing performance. It sports a 13-inch vibrant touchscreen with super-slim bezels for an immersive view. Under the hood, it’s powered by the new Snapdragon X Plus 8-core processor with a built-in NPU (45 TOPS), making it 50% faster than the previous Surface Laptop and faster than Apple’s MacBook Air M3. Surface Laptop 13″ also boasts the longest battery life of any Surface to date, with up to 23 hours video playback or 16 hours of web use on a single charge. It comes in a premium aluminum chassis and fresh colours including Ocean, Violet, and Platinum,and even the accessories got a refresh colour to match. It’s built for a mix of work and play: great for typing with a quiet, comfortable keyboard, and equipped with an AI-enhanced 1080p camera and studio mics  so you look and sound excellent on video calls These start at $899
  • Surface Pro, 12-inch: This is the latest iteration of Microsoft’s 2-in-1 tablet/laptop and is now the smallest, lightest Surface Pro ever. It weighs only about 1.5 pounds, yet packs the same Snapdragon X Plus processor with 45 TOPS NPU as its Laptop sibling. That means it’s extremely fast and smooth, and Microsoft says it achieves 50% faster performance and double the battery life of the Surface Pro 9 from the previous generation.  In real numbers, you get up to 16 hours of local video playback (approx 12 hours web browsing) on a charge, which is fantastic for a device this portable. The 12-inch PixelSense touchscreen is bright and now has an anti-reflective coating (great for use in all lighting). Being a Surface Pro, it retains the iconic kickstand and detachable keyboard design – essentially a tablet that can fully replace a laptop when you attach the keyboard. The Surface Pro’s keyboard has also been redesigned and now lies completely flat when attached (better for lap use or writing). The Surface Slim Pen stylus now magnetically docks on the back of the device for charging, so it’s always with you. These start at  **$799**, bringing the power of an AI-enhanced PC to an ultra-mobile form factor. I love Pro, It’s perfect for creatives or professionals who want to sketch, take notes, or work on the go without carrying a heavy laptop.

These new Surfaces are special because they combine flagship-class performance, AI smarts, and long battery life in thinner, lighter designs  than we’ve seen before. And thanks to their Snapdragon processors with NPUs, they’re true Copilot+ PCs – unlocking the latest Windows AI features that can genuinely assist you throughout the day.

Microsoft say they have taken everything learned from its high-end models and distilled it into more accessible devices.

#3: How do these new Surface Copilot+ devices improve upon previous models like the Surface Laptop 5 or Surface Pro 9?

The generational leaps here are quite significant. Microsoft made improvements across performance, battery life, displays, and even cameras. Here are a few of the standout upgrades:

  • Massive Performance Boost: Both the new Surface Laptop 13″ and Surface Pro 12″ are dramatically faster than their predecessors. Due to the Snapdragon X Plus chip, the 13″ Laptop is about 50% faster than the Surface Laptop 5. The Surface Pro’s jump is even more eye-opening – Microsoft cites up to 90% higher performance over the Surface Pro 9.  These devices wake instantly and handle multitasking or AI tasks with ease, whereas older models might stutter on heavy workloads. Even compared to rival machines, the new Laptop outperforms some of Apple’s latest MacBook Air, showing how far Microsoft has pushed the performance this round.
  • Much Longer Battery Life: Battery longevity saw a huge improvement. The 13″ Surface Laptop offers up to 22-23 hours of video playback on a full charge – roughly double what the Surface Laptop 5 could do. In everyday terms, this is all-day battery life plus some. The Surface Pro 12″ similarly now gets all-day usage, with up to 16 hours of local video playback (versus about 8 hours on the old Pro. In web browsing or mixed use, you’re looking at easily 12+ hours on the Pro and around 15-16 hours on the Laptop. For users, this means you can go from morning to night on these devices without scrambling for a charger – a huge jump from previous models.
  • Better Displays & Graphics: The Surface Pro 12″ has a high-quality PixelSense touchscreen that’s now anti-reflective for improved readability in bright environments. While the Pro 9 introduced a 120Hz display, the new Pro keeps it smooth and adds better outdoor visibility, which many will appreciate. On the larger Surface Pro 11 (the 13-inch model announced alongside the Copilot+ launch), Microsoft even introduced an optional OLED screen for richer colours,  though the 12″ model sticks with a more power-efficient LCD. The 13″ Surface Laptop has a Full HD screen with ultra-thin bezels– a nicer, more modern look compared to the thicker borders on Laptop 5. Graphics performance also improved thanks to the new Adreno GPU in the Snapdragon chip, but perhaps more exciting is how the NPU can assist graphics tasks (like camera effects or AI image processing) without taxing the main processor.
  • Improved Cameras and AV: Microsoft paid attention to the video calling experience. The webcam on the Surface Laptop 13″ is AI-enhanced – it’s 1080p with Auto HDR and AI noise reduction. That means clearer, more balanced video (even in tricky lighting) and cleaner audio on calls. It’s actually the best front camera they’ve put in a Surface Laptop to date, which is great for the age of remote meetings. The Surface Pro 12″ similarly benefits from the Windows Studio Effects via the NPU, offering features like automatic framing and eye contact correction. Overall, these devices will make you look and sound better by default, whereas older Surfaces had more basic cameras.
  • Design and Usability Tweaks: While the overall look remains signature Surface, there are subtle improvements. The Surface Laptop 13″ got even lighter and thinner – you’ll notice it in hand compared to a Laptop 5. It also adds that one-touch fingerprint reader integrated into the power button (on select models) for faster logins which the prior Laptop 5 only offered on some configs. The keyboard on the Surface Pro 12″ has been reworked to sit flat and feel more stable, addressing a common complaint that the older Type Covers would flex. It still magnetically attaches and detaches, but now it can fold fully back, turning the Pro into a flat tablet for drawing – a smoother experience than before. Microsoft also introduced new color options (like Ocean blue and Violet) for both devices and accessories, which give the lineup a fresh look compared to the conservative colours of previous generation devices.
  • AI Integration at the Hardware Level: A less obvious but crucial improvement is the dedicated **Copilot key** on the new keyboards. Neither Surface Laptop 5 nor Surface Pro 9 had a key for summoning the AI assistant (Copilot) – because Copilot itself was new. By adding this button, Microsoft is signaling how central AI is to the device experience; it’s like when PCs first added a “Windows” key. Now with one tap, users can bring up the AI Copilot to do things like compose an email, summarize a document, or adjust settings. That tight integration wasn’t present in older models which only could access such features more indirectly (or not at all if they lacked an NPU).

In short, compared to the last generation, these new Surfaces are far faster and more efficient, they last hours longer, and they refine the user experience with better screens, cameras and input features. Microsoft essentially doubled down on the strengths (performance, battery, premium design) and addressed prior pain points, all while injecting a heavy dose of AI capability. It’s a generational jump that you’ll both feel in day-to-day use (snappier, less charging anxiety) and see in the form of nicer displays and webcams.

#4: These devices are “AI PCs” – what kind of AI or Copilot features can users actually use on them day-to-day?

The term “AI PC” becomes real when you look at the new **Windows 11 Copilot features and other AI-driven tools** that are enabled by the hardware. On a daily basis, a user with a Surface Copilot+ PC can take advantage of several intelligent features:

  • Windows Copilot & AI Assistant**: Front and center is the Windows Copilot, which lives right on your taskbar. With a Copilot+ PC, this assistant is more capable – it’s powered by advanced models (including now OpenAI GPT-4 for language) and can do things via voice or text commands that feel almost like talking to a smart coworker. For instance, you can ask Copilot to summarize a lengthy PDF report or even *“edit my photo to make the background blurry”* and it will do so without needing you to open an app. It’s integrated deeply: you hit the Copilot key (on the new Surface keyboard) or the icon, and you can ask anything from “adjust my display settings to night mode” to “draft an email to my team about this meeting” – the AI will understand the context and execute those tasks.
  • Recall (Preview): This is a very cool (optional) feature unique to Copilot+ PCs. Recall provides a visual timeline of your recent PC activities and lets you search your work history in plain language. Imagine you vaguely remember reading a PDF or visiting a website with a recipe, but can’t recall the name. With Recall, you could literally type “show me the design document I was looking at yesterday” and it will sift through your recent apps, documents, and even browser tabs to find it. In a demo, Microsoft showed searching for an item and Recall even surfaced a relevant Discord chat conversation with a link that was shared. It’s like having a memory assistant for your computer – no more digging through browser history or folders; you just ask in natural terms and the PC’s local AI finds it for you.
  • Click to Do: This is another new AI-powered feature. Essentially, Click to Do can analyze whatever is on your screen – text or image – and suggest actions. For example, suppose someone sends you a block of text with a list of tasks or a meeting agenda. With Click to Do, you might highlight that text and the AI will recognise, “Oh, that looks like actionable items,” and offer to turn them into reminders or a checklist. Or if there’s an address in an email, it could offer a one-click option to open it in Maps. It leverages local AI and cloud AI to save you steps, letting you stay in your flow. This kind of context-aware assistance is only possible on machines with the NPU horsepower for real-time recognition.
  • Live Captions & Real-time Translation: Copilot+ PCs can do heavy audio processing on-device. Live Captions can transcribe any audio playing on your PC (a video, a podcast, a Teams meeting) into captions instantly. What’s more, because of the AI performance, it can even translate those captions on the fly to different languages (Microsoft showcased live caption translation in demos). If you’re hard of hearing or multitasking, this is a game changer – and it works offline since the NPU handles it locally. Studio Effects like background blur, eye contact correction, and voice focus during video calls are also enhanced by AI and run more efficiently on these NPUs
  • Microsoft 365 Copilot & Plugins**: Beyond Windows itself, these Surfaces are ready for Microsoft 365 Copilot (the AI assistant in Office apps). That means in Word, you can ask Copilot to draft a document; in PowerPoint, have it generate slides from an outline; or in Excel, let it analyze data and create a chart for you. While 365 Copilot will work on many PCs, on a Copilot+ device it can tap that local AI to do certain things faster and even work when offline for some tasks. Also, Microsoft is enabling plugins – for example, the Copilot could use services like Jira or Adobe if you allow it – essentially making your AI assistant even smarter about your workflow. These Surface devices are powerful enough to handle those advanced scenarios.
  • Security and Privacy via AI: Interestingly, AI is also improving security on these machines. Windows Hello (facial login or fingerprint) is faster and more secure with new algorithms. The new NPUs work with the Pluton security chip to isolate AI processing of sensitive data. For instance, if you use voice dictation or voice commands, those are processed locally so that audio doesn’t have to be sent to the cloud. Features like Smart Clipboard (which can redact sensitive info using AI) or identifying phishing in real-time benefit from the on-device intelligence.

In everyday use, these features translate to convenience. You might start your day having Copilot summarize your unread emails, use Recall to pull up a file you edited last week without remembering filenames, have a Teams meeting with live captions for accessibility, and perhaps use Copilot in Word to brainstorm a project plan. All of this flows naturally on a Copilot+ Surface. The AI is meant to be like an ever-present helper: it watches for moments to assist (e.g., suggesting replies to a message, or offering to open an app it thinks you need) and is always just a hotkey away when you want to delegate a task. It’s also worth noting Microsoft will keep updating these AI features. They’ve already said more capabilities – like an AI “agent” in Settings that lets you describe a tech issue and then auto-fixes it – are on the way, coming to Insiders first. So your Surface Copilot+ PC will actually get smarter over time, whereas a regular PC might not gain much of this magic due to hardware limits.

#5: Surface devices are known for their design and versatility. How do these new models reflect that – any notable design, build, or usability changes?

Microsoft definitely maintained the premium design ethos of Surface while also making some thoughtful tweaks:

  • Ultra-Portable Build: Both devices are impressively thin and light. The 13-inch Surface Laptop is **smaller and lighter than a typical notebook** – it slides into a bag with ease. You pick it up and it feels almost shockingly light for a metal laptop. The Surface Pro 12-inch, at ~1.5 lbs, is so light you can hold it in one hand like a clipboard. These form-factors embody portability for people who move around a lot.
  • New Colors and Finish: Microsoft introduced new color options this generation, reflecting a more personal, lifestyle vibe. The Laptop comes in **Ocean (a deep blue) and Violet** in addition to the classic Platinum. They have this anodized aluminum finish that’s not just beautiful but durable (it resists scratches well). The Pro’s new keyboard covers come in matching hues like **Slate, Ocean, and Violet**. It’s subtle, but having color-coordinated devices and accessories is a nice touch – it lets users express a bit of personality with their tech.
  • Refined Keyboard and Trackpad: Both models got keyboard improvements. The **Surface Laptop’s keyboard** was already great, but Microsoft tuned it for quietness and comfort since this is a device you might use all day at work or in class. On the **Surface Pro 12″**, the *Type Cover* sees a big improvement – it lies flat now, making it more lap-friendly and solid when typing. The trackpads on these new Surfaces are larger and support precise gestures; they even have **adaptive touch** technology that can adjust sensitivity on the fly. Little things like that add up to a smoother user experience.
  • Copilot Button & Function Keys: A standout addition is the **Copilot key** on both devices’ keyboards. It’s positioned up on the function row (with the new Pro keyboard also adding a dedicated screen lock key and others). The Copilot key has an infinity-loop style icon; tapping it brings up the Windows Copilot pane instantly. This is a clear sign of how Microsoft is integrating AI into the daily workflow – they gave it real estate on the keyboard, which shows they expect users to hit that often. It’s reminiscent of when keyboards added a “calculator” or “email” button in the past, but here it’s for AI assistance at your fingertips.
  • Build Materials and Repairability:** Surface devices have always been premium metal builds, and these are no exception with their machined aluminum bodies. But Microsoft also **pushed sustainability and serviceability** further this time. For example, the new Surface Laptop **uses 100% recycled cobalt in its battery** and recycled rare-earth metals in magnets – that’s a first, pointing toward more eco-friendly manufacturing. Both the Laptop and Pro are also designed to be *more repairable*: many components (battery, SSD, display, etc.) can be replaced by authorized technicians instead of being glued in permanently. In the past, Surfaces were notoriously hard to repair or upgrade, so this is a positive change for longevity. The devices are still very solid and slim, but those internal design changes mean less e-waste over time.
  • Versatility (2-in-1 form factor):** The Surface Pro 12″, true to its lineage, instantly adapts from laptop to tablet to studio mode. Detach the keyboard and you’ve got a tablet for sketching or reading; prop out the kickstand at nearly any angle for watching a movie or presenting – that flexibility is intact and improved with the sturdier hinge. They even engineered the new keyboard so it **magnetically attaches and charges the Slim Pen on the back** side, instead of inside the cover or on the side. This means when you toss the Pro in your bag, the pen is snugly attached and charging, rather than prone to getting lost. It’s a thoughtful tweak for versatility.
  • Robustness for Business: On the enterprise side, the designs also account for durability. The 13″ Surface Laptop’s build was **tested against real-world scenarios** – Microsoft talks about the durable aluminum chassis and even highlights optional ruggedized cases (from partners like UAG or Kensington) to show it can handle bumps and drops if needed. Yet, even with added durability, it remains slim. The screen on both devices has Gorilla Glass and an anti-reflective coating, balancing toughness with readability.

In short, the new Surfaces carry forward that **premium, minimalist design** Surface is known for – clean lines, quality materials, and 3:2 aspect ratio touchscreens – but they also sweat a lot of details. Users will notice the devices are easier to carry, nicer to use for long stretches (thanks to improved keyboard/trackpad and cooling that keeps them fan-quiet), and even subtle things like the anti-glare screen or better speaker placement (for louder, clearer sound) improve the experience. Microsoft even catered to IT folks by **laser-etching QR codes on the chassis for asset management** (making it easy to scan inventory). So they really thought about both the end-user and the support side in these designs. The upshot: these devices feel *refined* – they’re not radical departures in looks, but they’re more polished, user-friendly, and sustainable versions of the Surface formula.

#6: Which Surface devices offer 5G connectivity? I heard there’s a new Surface Laptop 5G – what’s that about?

Until recently, if you wanted a Surface PC with cellular connectivity, your main option was the **Surface Pro 9 with 5G or Surface Pro 10 or 11 for Business. (the Arm-based model Microsoft launched in late 2022). The Surface Pro 9 5G has an integrated 5G modem thanks to its Qualcomm SQ3 processor, and it was actually *the only* Surface Pro 9 variant with any cellular radio. Users who bought that model enjoy always-on internet on the go – as soon as you’re away from Wi-Fi, the device switches to 5G/LTE data so you’re still connected. Microsoft deliberately didn’t put cellular in the Intel Surface Pro models, so the SQ3 5G model filled that niche. It’s a great solution for, say, a mobile professional or student: you can pull out your Surface Pro anywhere and immediately have internet (via eSIM or a physical SIM), much like a smartphone or iPad with LTE/5G.

Now, the exciting news is the introduction of the **new Surface Laptop 5G for Business**. This is the first time a Surface Laptop device has come with built-in 5G connectivity. Essentially, Microsoft took the 13.8-inch Surface Laptop (the Surface Laptop 7 design with Intel chips) and outfitted it with a 5G modem and antennas, creating a special **“Surface Laptop 5G” variant for enterprise users**. This device is **aimed at mobile professionals** who need that constant connectivity but in a traditional laptop form-factor, not a tablet. Under the hood, it’s interesting: instead of using a Qualcomm processor (which has integrated cellular), Microsoft went with an Intel **Core Ultra (13th Gen, Lunar Lake) CPU** for the Surface Laptop 5G, paired with an Intel 5G solution module. That Intel chip still meets the Copilot+ PC requirements by having a built-in NPU above 40 TOPS, so you don’t miss out on the AI features.

What they did was **redesign the laptop’s internal architecture to accommodate 5G**. The Surface team developed a custom six-antenna array and placed it strategically in the laptop’s chassis for optimal reception. They even used a special multi-layered laminate and composite materials in the palm rest to ensure the metal body doesn’t interfere with signal. According to Microsoft, the device can **seamlessly switch between Wi-Fi and 5G networks** and was field-tested in over 50 countries with 100+ mobile operators to ensure reliable connectivity worldwide. It supports both nanoSIM and eSIM, and covers global frequency bands – so whether you’re in the office, on a train, or traveling internationally, this laptop can stay connected. In terms of experience, that means one moment you’re on office Wi-Fi, and when you step outside, you’re transparently handed off to 5G data without missing a beat. It can even act as a mobile hotspot for your other devices if needed.

So to sum up **the Surface devices with 5G**:
– **Surface Pro 9 (5G)** – the 13-inch 2-in-1 tablet with Microsoft SQ3 Arm processor and 5G, which was the first Surface PC to offer 5G connectivity. It’s fanless, always-connected, and great for tablet use cases.
– **Surface Laptop 5G (13.8-inch, Business)** – the newly announced laptop with Intel Core Ultra, featuring built-in 5G via a custom design, shipping starting August 26, 2025. This one is targeted at business users who need a no-compromise laptop that’s mobile. It’s essentially a Surface Laptop 7 variant with cellular. Microsoft hasn’t announced a consumer version with 5G (perhaps because many consumers tether phones instead), so it’s mainly a business product for now.

It’s worth noting that other Surface products historically have had 4G LTE options (for example, older Surface Pro models and Surface Go 2/3 offered LTE Advanced versions), but **5G is newer to the lineup**. The Surface Pro 9 5G introduced that capability, and now Surface Laptop 5G expands it. Microsoft chose to bring 5G to the business Laptop first, likely because a lot of enterprise customers requested a connected laptop for their field workforce. There’s no Surface Pro 12 or Pro 11 with 5G announced yet – the new smaller Pro uses Qualcomm but is Wi-Fi only. So moving forward we might see more 5G in Surfaces, but at this moment, **the Pro 9 (5G) and the new Laptop 5G are your go-to Surface devices for cellular connectivity**. If you need to be online anytime, anywhere, those are the models to consider.

#6: With all these models in the Surface lineup now – Pro tablets, Laptops in different sizes, and even a 5G model – how should one choose the right Surface device? Who are these for?

The Surface lineup indeed has grown, and each device is tailored for particular user needs. Here’s a breakdown to help choose:

– **Surface Pro (12-inch and 13-inch models)**: If you value **versatility and pen input**, the Surface Pro line is ideal. The new **Surface Pro 12″ Copilot+** is the thinnest, lightest option – great for note-takers, artists, or anyone who wants the flexibility of a tablet that can become a laptop[43dcd9a7-70db-4a1f-b0ae-981daa162054](https://blogs.windows.com/devices/2025/05/06/introducing-all-new-surface-copilot-pcs-the-surface-pro-12-inch-and-surface-laptop-13-inch/?citationMarker=43dcd9a7-70db-4a1f-b0ae-981daa162054 “2”). It’s also the most affordable entry into Copilot+ PCs at $799, so it’s attractive to students and mobile professionals. The larger **Surface Pro 13″ (Pro 11)**, which was announced with a 13-inch screen and even an OLED option[43dcd9a7-70db-4a1f-b0ae-981daa162054](https://www.cnet.com/tech/computing/everything-microsoft-just-announced-copilot-plus-pcs-surface-pro-and-laptop-running-on-qualcomm/?citationMarker=43dcd9a7-70db-4a1f-b0ae-981daa162054 “3”), might suit someone who wants that extra screen real estate for multitasking or drawing, and perhaps a bit more performance (it can be configured with a more powerful Snapdragon X Elite chip and up to 64GB RAM[43dcd9a7-70db-4a1f-b0ae-981daa162054](https://www.ytechb.com/all-copilot-plus-pcs-list/?citationMarker=43dcd9a7-70db-4a1f-b0ae-981daa162054 “4”)). In general, Surface Pros are for the **tech-savvy on-the-go** – people who might sketch one minute, type an email the next, and present a slideshow after that. They weigh under 2 pounds, so you barely notice them in your bag. If you need 24/7 connectivity, note that only the older Pro 9 5G has cellular. The newest Pro models (12″ and 13″) are Wi-Fi only, so you’d tether or use a hotspot if needed.

– **Surface Laptop (13-inch Copilot+ and 13.8/15-inch Laptop 7)**: If you prefer a **traditional laptop form factor** (no detachables, just open-and-go clamshell) and a built-in keyboard, the Surface Laptop family is your pick. The **Surface Laptop 13″ Copilot+** is perfect for those who want extreme portability but primarily do laptop things (web browsing, Office apps, video calls) with the occasional AI boost. It’s very light, has extraordinary battery life[43dcd9a7-70db-4a1f-b0ae-981daa162054](https://blogs.windows.com/devices/2025/05/06/introducing-all-new-surface-copilot-pcs-the-surface-pro-12-inch-and-surface-laptop-13-inch/?citationMarker=43dcd9a7-70db-4a1f-b0ae-981daa162054 “2”), and at $899 it’s positioned well for college students, teachers, or entrepreneurs who move around campus or the city. On the other hand, the **Surface Laptop 7 (13.8″ and 15″)** models – which Microsoft released for more performance-hungry users – are a bit larger and heavier but offer bigger screens and more power. The 15-inch Surface Laptop is great if you need a roomy display for things like spreadsheets, movies, or multitasking with split-screen windows. Those Laptop 7s can be configured with either the same Snapdragon chips or Intel Core Ultra chips[43dcd9a7-70db-4a1f-b0ae-981daa162054](https://www.tomsguide.com/computing/laptops/microsoft-introduces-new-intel-powered-surface-laptop-7-and-surface-pro-11-copilot-pcs?citationMarker=43dcd9a7-70db-4a1f-b0ae-981daa162054 “8”), so you have flexibility if your work relies on certain x86 apps (some businesses still need Intel for compatibility). They’re pricier – starting around $1,100 for 13.8″ and higher for 15″ – and aim at professionals who want a balance of performance and portability. Essentially, choose a Laptop if you mostly type and don’t need a pen tablet, and pick the size based on how portable vs. how expansive you want your screen.

– **Surface Laptop 5G (13.8″, Business)**: This is a bit of a specialty device – it’s for the **road warriors** in the enterprise world. Think of consultants, field engineers, salespeople constantly traveling. They get the reliability of a Surface Laptop (excellent keyboard, sleek design) *plus* always-on 5G connectivity for team collaboration from anywhere[43dcd9a7-70db-4a1f-b0ae-981daa162054](https://techcommunity.microsoft.com/blog/surfaceitpro/boost-mobile-productivity-with-surface-laptop-5g-for-business-and-surface-copilo/4429940?citationMarker=43dcd9a7-70db-4a1f-b0ae-981daa162054 “6”). It’s only offered to business channels right now and likely at a premium price (since even the non-5G Intel model was ~$1,499). So, if your job takes you out of the office often and your company issues high-end gear, the Surface Laptop 5G could be your best companion – no need to tether to your phone, just open it and you’re connected securely to your corporate network on the go.

– **Other Surface Devices**: While not explicitly covered in this Copilot+ launch, it’s worth mentioning the broader lineup. There’s the **Surface Laptop Studio 2** (last refreshed in 2023) which is the powerhouse with a unique flip-down display – great for creative professionals who need GPU horsepower for design, 3D or video editing. However, Microsoft has been streamlining the lineup post-2023, and the Laptop Studio and Surface Studio desktop are higher-end niche devices (and not part of the Copilot+ wave yet). For most people, the choice will be between a Surface Pro vs. Surface Laptop form factor. And if you’re more budget-conscious or have basic needs, previously Microsoft had the **Surface Go** line (a smaller 10-inch budget 2-in-1) and **Surface Laptop Go**, which are more entry-level. Those don’t have the Copilot+ level specs (nor 5G), but they’re simple and affordable for casual use – though as AI features become more central, the Go line might evolve too.

To decide, ask yourself: *Do I need a tablet or a laptop?* If you need to draw, annotate, read comfortably or be ultra-mobile – go with a Surface Pro. If you mostly type and prefer the stability of a laptop in your lap, go with a Surface Laptop. **Screen size** is the next factor: 12-13″ is highly portable, 15″ gives you more room for work and media. **Connectivity**: if you require cellular, your current option is the Surface Pro 9 5G (tablet) or the new Surface Laptop 5G (laptop) on the business side. **AI and Performance needs**: rest assured, any Copilot+ labeled Surface will handle everyday tasks and AI features well. The differences come if you have specific heavy workflows – e.g., if you edit videos you might lean to a model with higher RAM or an Intel chip for software compatibility.

The good news is that all these Surfaces maintain a consistent quality and experience: high-resolution 3:2 touchscreens, great build quality, Windows Hello login, and they all run Windows 11 with the latest updates. They even share many accessories. So it’s hard to go wrong. It really boils down to whether you want the tablet flexibility or a classic laptop, and what screen size feels right. Microsoft has essentially **filled out the lineup** so that there’s a Surface for almost every use-case – from students with the ultra-mobile Pro 12, to coders or writers who might love the Laptop 13, to designers who might use a larger device. And all the new ones announced come with that Copilot+ DNA, meaning whichever you pick, you’re getting a taste of that AI-accelerated future of computing. Microsoft’s product lead summed it up well: we now have **“great experiences for great value”** across different form factors, so users can choose the device that best fits their working style[43dcd9a7-70db-4a1f-b0ae-981daa162054](/?citationMarker=43dcd9a7-70db-4a1f-b0ae-981daa162054 “2”).

Sources.

https://blogs.windows.com/devices/2025/05/06/introducing-all-new-surface-copilot-pcs-the-surface-pro-12-inch-and-surface-laptop-13-inch

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Chip to Cloud: Microsoft Surface’s End-to-End Security

I had the pleasure in taking part in a podcast last week with some of my team, Microsoft and Westcoast. This was aimed at demystifying Copilot+ PCs, part of which got us into the tech trenches of security and sustainability, two of the main reasons, organisations invest in Microsoft and Surface.

As such I thought I’d break out and do a spotlight on Microsoft’s Chip to Cloud Security approach.

Security is a critical consideration across any technology purchase and the laptops/tablets you buy should be no different. Whilst security can be layered on, it works best when it is built-in and part of what you buy. With Surface this is front and centre.

With cyber threats growing more sophisticated each day both at software and hardware layers, Microsoft has a bold and powerful stance: embedding security from chip design, supply chain, firmware/UEFI, Windows and of course the Cloud.

Microsoft Surface is more than a premium class device. Surface is a manifestation of Microsoft’s holistic, Zero Trust security philosophy. Secure by design and Secure by default.

Surface is also the only Windows OEM that controls and owns the entire security stack from the hardware, to the Windows OS to the Cloud Security like Defender.

Microsoft Surface Chip to Cloud Architecture.

Microsoft sets a compelling example of agile defense against emerging threats in what they term “From Chip to Cloud”.

What Does “Chip to Cloud” Mean?

At its core, “chip to cloud” is about ensuring security at every stage – from design, supply chains, the hardware integrated into the device to the operating system and finally, into the cloud where robust analytics and cloud defense form a huge part of the Surface blueprint (see above).

This approach means that when you first power on a Surface device, the user is protected. This starts at the hardware level and continues seamlessly into Windows, the software applications you run, and the cloud services you use.

The Microsoft Surface: A Manifestation of Microsoft’s Security Vision

Microsoft Surface is not just another OEM device. It is built by Microsoft at every level. Surface combines the very best of Microsoft’s technologies under one roof – Windows 11, Defender, and Microsoft 365 security to provide an enterprise-grade, secure experience.

Rather than just layers on, this is security by design built in and baked into every layer including the silicon.. The commitment to Zero Trust is evident, as every layer, whether hardware, firmware, or software, works in concert to provide continuous protection.

Key Takeaways:

  • Zero Trust Architecture: Every access point, both physical and digital, is continuously verified.
  • Full-Stack Security Ownership: With Microsoft owning the entire security architecture, the Surface delivers a unified defense that spans the entire ecosystem.

In Windows 11, hardware and software work together to reduce the attack surface, protect system integrity, and safeguard valuable data. New and enhanced features are designed with security by default which include running Win32 apps in isolation, token protection, passkeys, and Microsoft Intune Endpoint Privilege Management providing just some of the latest capabilities helping to shield from attacks.

Windows Hello and Windows Hello for Business integrate with hardware-based features such as Trusted Platform Module (TPM) 2.0, biometric scanners, and Windows presence sensing to enable easier, more secure sign-on and protection of your data and credentials. Microsoft are also closer than ever in moving to a Passwordless future.

It Starts with Silicon – the Pluton Security Processor

The journey of security begins at the hardware layer / the silicon. Newer  devices are built in collaboration with Intel, Qualcomm and AMD, ensuring that their internal architecture is as robust and secure as possible. Newer devices will leverage Microsoft’s internally designed Pluton processor which can also act as the Trusted Platform Module (TPM) and hardware root of trust further improving hardware based security.

Pluton Processor Architecture (c Microsoft

Microsoft Pluton security processor is a chip-to-cloud security technology built with Zero Trust principles at the core. Microsoft Pluton provides hardware-based root of trust, secure identity, secure attestation, and cryptographic services. Pluton technology is a combination of a secure subsystem, which is part of the System on Chip (SoC) and Microsoft authored software that runs on this integrated secure subsystem.

The way it works (simplified) is that when the system boots, Pluton hardware initialisation takes place by loading the Pluton firmware from the Serial Peripheral Interface (SPI) flash storage on the motherboard. During Windows 11 startup, the OS uses the latest available version of the Pluton firmware. If no newer firmware is available, Windows defaults to the version loaded during hardware initialisation. This diagram illustrates the process:

Pluton boot process in Windows 11 (c) Microsoft

Note: Microsoft Pluton is currently available on devices with AMD Ryzen® 6000, 7000, 8000, Ryzen AI and Qualcomm Snapdragon® 8cx Gen 3 and Snapdragon X series processors. Microsoft Pluton can be enabled on devices with Pluton capable processors running Windows 11, version 22H2 and later.

Highlights of Pluton.

  • Secure by Design at the Chip Level: Even if one component is challenged, the Zero Trust framework ensures there is backup protection within other layers—including during the manufacturing and supply chain process.
  • The Pluton Security Processor: Unlike traditional hardware security modules, Pluton is embedded right into the CPU. This integration provides hardware-based root of trust, secure identity, and cryptographic operations that are virtually immune to physical tampering. Such a design minimizes the risk of sensitive data extraction even when attackers try to bypass conventional boundaries.

Microsoft Pluton can be used as a TPM, or with a TPM. Although Pluton builds security directly into the CPU, Windows device manufacturers might choose to use discrete TPM as the default TPM, while having Pluton available to the system as a security processor for use cases beyond the TPM. Microsoft are adopting the latter for all new devices built. It’s also leveraged by the new Windows 365 Link Devices.

Preempting Advanced Threats: Learning from Spectre & Meltdown

Back in early 2018, vulnerabilities like Spectre and Meltdown demonstrated that even the most advanced processors could be exploited via speculative execution. Microsoft’s response was swift and agile:

  • Rapid Patch Deployment: Security updates were rolled out on the day of public disclosure, ensuring devices were immediately protected.
  • Agile Firmware Development: Microsoft built its own UEFI, reducing dependency on third-party providers. They even introduced secure programming languages like Rust to minimize vulnerabilities from the start.
  • Holistic Integration: By leveraging its full-stack ownership, Microsoft coordinated an end-to-end defense – from patching the OS to reinforcing the hardware.

This agility and forward-thinking approach are core to maintaining trust in a world where new threats emerge on a daily basis.

Moving forward, the March 2021 Security Signals report found that more than 80% of enterprises had experienced at least one firmware attack in the past two years.

OS and Cloud Defense: The Next Layers of Protection

Moving from hardware to software, Microsoft ensures that Surface devices benefit from Windows 11’s robust security features:

  • Operating System Security: Built-in features such as Windows Hello, TPM 2.0, and Secured-Core PC (with Pluton processors) protections safeguard the operating system, providing seamless defense as soon as the device boots up.
  • Cloud Integration: The cloud plays a critical role by delivering powerful analytics and AI-driven threat detection. Microsoft Defender continuously monitors devices and endpoints, ensuring that potential breaches are thwarted before they escalate.
  • Real-Time Intelligence: Integration with Microsoft 365 security tools like Microsoft Defender and cloud-based analytics means Surface devices receive continuous updates and proactive defenses regardless of where the device is located.

A Secure Ecosystem for the Future

What sets the Microsoft Surface apart is its integration into a broader ecosystem that is built from the ground up with security in mind. From hardware collaboration with Intel and silicon experts, the innovative use of the Pluton processor, to agile responses against threats like Spectre and Meltdown – all these measures come together in an environment where the chip is only the beginning. The real secret lies in how this interconnected world of Windows, Defender, and cloud-based intelligence creates a fortress that’s always one step ahead.

Microsoft Surface is not just the most secure Windows device you can buy it is the point into a cohesive zero trust security architecture that works tirelessly to protect your data, your device from hardware to Windows OS through Office apps and Microsoft 365 services and of course Defender.

Conclusion

Secure by design and Secure by default. Microsoft Surface exemplifies this chip-to-cloud approach by combining robust hardware protection with powerful OS and cloud defenses. With Zero Trust principles woven into every layer, Surface devices are designed not only to meet today’s challenges but to anticipate tomorrow’s threats.

Microsoft Surface isn’t just “the most Secure Windows device” on the market, it is part of Microsoft’s wider secure ecosystem that enables security from Chip-to-Cloud.

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New Surface Copilot+PC devices announced

Microsoft has today announced new (smaller) Copilot+ PC Surface Pro and Laptop 13″ which amongst other things provide a more cost effective Windows-powered alternative to the Apple iPad Pro 11-inch which is also due to launch this week.

These devices focus on hypermobility, versatility, and durability as key user priorities based on extensive user feedback and end user device surveys and studies.

These new devices include a “more portable” 13-inch Surface Laptop and a 12-inch Surface Pro, both of which are smaller/lower-spec versions of Microsoft’s flagship Laptop and Pro.

Both are Copilot+PCs though and powered by an eight-core Snapdragon X Plus processor with an NPU rated at 45 trillion AI operations per second (TOPS).

New Surface Laptop (Left) and Pro (Right)

Both come with a base config of 16GB of RAM (the minimum required for a Copilot+ PC), 256GB or 512GB of UFS storage. They come in three colours, Platinum, Ocean and Violet, and Platinum.

Release date for orders is May 20, 2025, and pricing starts at $899.99 for Laptop and $799.99 for the Pro. Pre-orders are available now from Microsoft and major resellers and these will start shipping to consumers later this month and for Business customers in July.

These devices form part of Microsoft’s continuing efforts to really make their devices and experiences more accessible to more people bringing smaller, seeker devices along with much lower price points when compared to the larger Surface Laptop and Pro range without sacrificing on power, performance, and AI capability.

This latest update to the Surface line up is part of their new Copilot+ PC family, designed to handle the latest AI workloads that are flooding the market including Microsoft own Windows 11 inbox tools including Click-to-Do and Recall.

Different look and feel

These new devices sit in the middle of the Flagship Pro and Laptop and the Go range. They look sleeker and more modern too with rounder edges and softer sides. This means they will also feel like different devices but retain that premium Surface familiarity and build quality.

You will note from naming structure that these devices also fall in line to be part of the Pro and Laptop but at their very core show Microsoft’s initial take what it means to be a Copilot+ PC.

These are also the first Surface devices not to ship with the Surface Connect Port which has been a stable for Surface since the Surface Pro 4. Instead these now support USB-C PD chargers something Microsoft (along with many others) are shifting to from a standardisation, and sustainability perspective.

New Surface Pro 12″

The new Surface Pro is a hybrid 2-in-1 as you’d expect with the usual gorgeous adjustable kickstand, offering a smaller alternative to the current 13-inch Surface Pro 11th Edition.

To keep the price down, this new 12″ version comes with the 8-core Snap-Dragon Plus processor (rather than the 10 or 12 core version), the touchscreen has a lower refresh rate, resolution, and contrast ratio compared to the flagship versions.

There’s also a new Surface Pro 12-inch Keyboard which is needed to turn Pro into a laptop, while the (also optional) Surface Slim Pen 2 enables the user to take notes on draw its display. Taking innovation from the Surface Laptop Studio, Slim Pen can now magnetically attach to the back of the new Surface Pro for safekeeping. Despite its compact footprint, it includes a full-size keyboard with backlit keys and a customizable touchpad

Where this device excels however is in battery life, with this being rated for 16 hours of local video playback per charge.

There is no compromise on connectivity, with 2x USB-C  and a USB-A too. You also get Wi-Fi-7, and Bluetooth 5.4.

Size wise, this 12-inch Surface Pro measures 10.8 x 7.47 x 0.3 inches and weighs just 1.5 pounds, making it “the thinnest and lightest Copilot+ PC yet“.

New Surface Laptop

The new 13″ Surface Laptop, like the smaller Pro, features a downgraded 60Hz touchscreen display with lower resolution and contrast ratio and is powered by the 8-core Snap-Dragon Plus CPUs. Battery power is where this really shines with a 23 hours (rated) of local video playback per charge, compared to the Surface Laptop 7’s 20 hours.

There’s also no compromise on connectivity, with 2x USB-C  and a USB-A too. You also get Wi-Fi-7, and Bluetooth 5.4.

Dimension wide, the new Surface Laptop measures 11.25 x 8.43 x 0.61 inches and weights 2.7 pounds – making it the “thinnest and lightest Surface Laptop yet” according to Microsoft.

Go or No Go?

The launch of the 13-inch Surface Laptop and 12″ Surface Pro, seems to signal the end of Microsoft’s “Go line”, and also confirms Microsoft’s commitment Windows on ARM over Intel x86-based processors. The most recent Surface Laptop Go 3, a 12.4-inch model, was powered by a 12th-gen Intel Core CPU.

Leveraging ARM based chipsets still provide the best power/performace/battery life ratios and by debuting with these again sets the differentiator and gold standard for what a Microsoft expect other Windows OEMs to follow up with.

The most sustainable and repairable Surface devices ever

Surface continues to deliver sustainability advancements. According to the Microsoft blog, the new Surface Laptop contains 100% recycled cobalt in the battery cell and 100% recycled rare earth metals in the magnets.

Microsoft have even given us a peak inside the Surface Laptop to see how just repairable they are.

Inside Surface Laptop

Microsoft has also redesigned internal components for easier access and replacement, extending the potential lifespan of these devices.

Many components can be replaced by authorised service providers or skilled technicians — supporting a more repairable, circular approach to device design.

Standardising the Copilot+PC experience

With these new devices, it means that all new Surface devices can now provide the same amount of NPU processing power (TOPS) across the fleet across-the-board meaning a great Copilot+ PC experiences.

It also means it enables all the latest native AI experiences in Windows 11, including Recall, Click-to-Do, as Microsoft continue to push the boundary of  what it means to have a Copilot+ PC.

Final thoughts.

Microsoft’s original vision of “a computer in every home and on every desk” has evolved alongside the ever-changing landscape of computing. Today’s Microsoft knows that devices need to prioritise adaptability multi modal input and mobility, tailoring themselves to individual workflows rather than enforcing standardised interaction models.

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50 Years of Microsoft: The Surface Evolution

Introduction

This blog post looks back at the history and evolution of Microsoft Surface dating back to 2007 and the iconic Surface Table to today’s sleek and beautiful Surface Copilot+ PCs.

As Microsoft turned 50 last week, and I watched the “Copilot Show” on both my Surface Pro 11 and (for nostalgic reasons) Surface Pro 1, I thought I should revisit the twists and turns of Microsoft’s transformative and sometimes hero Surface line.

I’ve been a fan of Surface since I got my hands on the own first Surface devices – the Surface RT and Surface Pro 1 (which I bought in combo), but my journey began even before that with the original Surface, which was not a tablet but “a big ass interactive table”

2007: Where it started – The Surface Table

Back in 2007, I was working at RM Education (UK leading supplier of IT to education) and we were the Education UK launch partner for the original Surface Table computer.

Surface Table circa 2007

This early Surface was a huge 30-inch touch-screen display that delivered in the form of a coffee table style device. It showcased Microsoft’s leading edge PixelSense technology, which was used a combination of integrated sensors and no less than seven infrared cameras to track fingertips, objects and swiping motions. It also allowing for the concept of specialised tags (before QR codes were a thing) and objects to interact with images on the screen.

Surface Table Teaser 2007

This technology was totally breath-taking from an innovation perspective and aimed mainly at for businesses and education. It sold in the UK for more than £10,000 and we sold a handful or so of devices to leading tech innovator/showcase schools, colleges and Universities in UK. I also saw these pop up in flagship retail stores and even found one in a bar in Redmond, US.

2012: Surface RT – A conceptual leap forward

Fast forward to 2012 where Microsoft’s Chief Product Evangelist, Panos Panay, introduced the very original Surface tablet device (the Surface RT) to the world.

Surface Generations

This device marked the beginning of a new era for Microsoft with dedicated hardware and software that worked “in tandum” together, very much the approach and appeal that Apple had with the iPhone.

Touch-screen devices and tablets had existed in one form or another since the late 1980s, and Microsoft had been pitching pen input with heavy, bulky PCs which ran a modified version of Windows XP and Office XP in the form of Windows XP Tablet Edition. Again, RM Education were education launch partner for these back in 2004. I have covered this in a previous blog and mine still works!!

The original Surface device – the Surface RT came from “almost” nowhere. Though an innovative device for its time, it was really more of a proof of concept aimed at kickstarting a much-needed innovation push into end user laptops which were mainly (at the time), clunky and plastic clam shell laptops.

Surface RT never really succeeded as a mainstream device, due to its limited app support, mainly due to the reliance on the (at the time almost odd choice of) Arm processor. Despite Microsoft doing a good job of porting its own office apps, many others didn’t follow suite meaning the device suffered from a huge app shortage (sound familiar???).

Original Surface RT

Despite its initial shortcomings, Surface RT did introduce some significant hardware innovations like the integrated kickstand and type cover keyboard, which are still standout features on Surface Pro devices today. It also lit a light on what devices running ARM based chip-sets were and would be capable of.

Surface RT was, a great looking device for it’s time. It was impressively slim and light, came with full-size USB port and a microSD card slot. The device (bear in mind this was 2012), can with 2GB of memory, a 1.3GHz quad-core Nvidia Tegra 3 processor, integrated graphics and 64GB SSD storage which was little low even then.

The point of this was concept and a line in the sand that portable computing was about to get a reboot it….. and it did, kickstarting fresh innovation not only within Microsoft but across the wider manufacturers too.

2013: Surface Pro: The Game Changer

Then, around six months later in 2013, Microsoft launched the Surface Pro. This time it is not a prototype and far less of a Proof of Concept, shipping with a full-featured intel x86-based architecture. The Real Surface Pro was born.

The move to Intel hardware and Microsoft’s new Windows 8 Operating System (which was really designed for touch devices) was essential for the Surface on-going development. Surface Pro brought laptop-level functionality in a tablet form factor and the addition of the kick stand and Type Cover Keyboard made switching from Tablet to Laptop mode a breeze.

The original keyboard wasn’t great to be honest and took some time to adjust too as the keys we not physical keys and had no travel. The track pad was also really small. The Kickstand was super reliable and presented the device is a good angle to work on but was not adjustable and feels very simple in contract to the slickness of Surface Pro from around V4 onwards.

2014: Surface Pro Improvements

We saw Surface Pro 2 and Surface Pro 3 ship in 2014 as Microsoft continued to improve on the device, slowly taking user feedback and making subtle changes to demonstrate to Microsoft’s partners what was possible in detachable-tablet designs while attracting die-hard Windows fans.

This of course led to other OEMs closely watching the changes and innovation Microsoft were attempting with both Windows OS and Surface and the coming together of these technologies.

Surface Pro 4 (image (c))

It wasn’t really until Surface Pro 4 that commercial customers would take Surface seriously… It was here that Microsoft truly became an innovator and front liner in the Windows device’s market. Surface Pro 4 with Windows, innovated the development of Windows.

Windows Hello for Business – Windows 10/11

We saw Microsoft really prefect ink and pen and drove new security innovations too bringing the concept of (now a security stable) of Windows Hello for Business to Windows and the wider OEM space.

2015: Big and Mighty – Surface Book

Microsoft continued to innovate in this space with new and cutting edge devices. In 2015, Microsoft unveiled the Surface Book. This still a 2-in-1 but in new design that was much closer to the way a conventional laptop looked. The difference though was it had a fully detachable tablet screen.

Surface Book 2 with detachable screen

This design further bridged the gap between dedicated tablets and laptop devices. The Surface Book featured a flexible docking connection that let the screen completely separate from the base (which housed the keyboard) and function as a dedicated Surface tablet.

Surface Book 2 in Laptop Mode

There was a battery in both the base (keyboard unit) and screen, meaning you could detach and re-attach whilst the device was powered on and running applications. There was a dedicated “undock” key on the keyboard which ensured Windows was “ready” for the dock disconnect to work without interupring your session too.

Surface Book Undocking Process

It was super slick and another fleet of engineering marvel from Microsoft.

You could use the Tablet portion in standalone mode, which worked really well with the Surface Pen (massively perfected from the original Pro 1) and could even re-attatch the screen in either forward or backward-facing orientation (folding it over on itself). It was really popular device with Microsoft employees and partners in particular.

Microsoft continued to update Surface Book, with Surface Book 2 in 2017 and Surface Book 3 in 2020, both saw improvements to the docking mechanism and upraded performance including decicated GPUs which were housed in the keyboard portion of the Surface Book.

2016: Surface Hub: Echoes of the Original Surface Table

Microsoft launched the Original Surface Hub device in 2016. These came in 55″ and 84″ version and were large-format display screens that functioning like a high-tech whiteboard for conference rooms.

Surface Hub 55″ on Stand. These were also available in a huge 84 and ran Windows 10 “Team Edition”

This product continued the legacy of the original Surface table, packed with multitouch digitizer and a customised of version of Windows 10 designed for Surface Hub. The 84″ version was very heavy and retailed for around £24,000. It needed specialist partners to sell and install them and run (essentially) Windows 10 Store apps and Edge. The device had 10-point multi touch and supported cross tenant sign-in, supported MFA and gained support from third party apps such as AutoCAD and several leading education and training apps designed especially for Surface Hub.

2016 – Surface Studio – a thing of beauty is born

This remains the one device I have never owned and really wish I had. The Surface Studio, released in 2016, was an all-in-one PC with a gorgeous pull-forward display, appealing to creative professionals. It was a thing of beauty, and was very Apple Mac style.

The Surface Studio really was a groundbreaking all-in-one PC designed for creative professionals and also for organisations that really wanted a showcase device on their reception desks! Surface Studio features a unique Zero Gravity Hinge that allowed the 28-inch PixelSense display to be tilted to a flat position, similar to a drafting table. If you watched the Sayta Nadella keynote on Microsoft 50th Birthday, you would have noticed the gorgeous Surface Studio Sayta was working on.

Surface Studio was (well still is) gorgeous – with a high-resolution display of 4500 x 3000 pixels and supported both DCI-P3 and sRGB color spaces. It was super powerful too – equipped with powerful Intel Skylake processors and NVIDIA GeForce GTX graphics meaning it could run professional-grade software like Adobe Premiere Pro and Autodesk with ease.

Microsoft released the Surface Studio 2 and later the Surface Studio 2S (sadly the last one). Its elegant design, versatile input options, and transformative experience made it a standout product in the Surface lineup and one that really does show the innovation and inventiveness that defined the Surface brand.

2017 – Surface Laptop is Born

The Surface Laptop was released in 2017 and echoed several of the Surface tablet’s design elements but without the detachable tablet capability. This appealed to Surface fans who needed a more traditional clam-shell style laptop and allowed Surface to compete in the fierce and competitive traditonal laptop space, accepting the fact that not everyone was a fan (I am) of the 2-in-1 form factor and didn’t see the need for pen and ink. That said, Surface Laptop has supported pen until the most recent verion (Laptop 7). The device still sports the 10-point mult-touch screen, something I find hard to believe is not standard on every laptop build….buy hey ho!

Surface Laptop 7
Surface Laptop 7

Microsoft say that the Surface Laptop is Microsoft’s most popular device. We have seen multiple updates year after year with Surface Laptop 7 (both Intel and Snapdragon Elite variants) being in the latest Copilot+PC devices (read more later).

2018 – Arrival of the Surface Go family

OK – so these were called the Surface Go and Surface Laptop Go range.

The original Surface Go was launched in early 2018 and brought the same sleek design and style of the Surface Pro but in a mini version and offering standout value. By scaling back the processor to Intel’s Pentium Y range and swapping the solid-state drive for cheaper eMMC flash memory, Microsoft trimmed the Surface Go’s price to around £449 making it far more affordable than the regular Surface Pro. There were a few high spec options for another hundred pounds or so!

Surface Go weighs in at just 1.15 pounds (without keyboard) and featured a 10.1″ 10-point multi-touch pixel sense display screen. At just 9.65″ x 6.90″ x 0.33″ (245 mm x 175 mm x 8.30 mm) Surface Go was small and light enough to fit in a handbag, use on a train or plane tray table and even stick in your coat pocket.

The lowest spec (cheapest device) – with the Intel® Pentium® Gold Processor 4415Y was in most cases a little under-powered, however it served a good purpose and bridged a gap providing a capable device with the same gorgeous look at feel, combining size and usability with style in a super compact form factor. The device supported Windows Hello(r) for Business, Secure Book and TPM 2.0, and the same slick 10-point multi touch screen and pen support and came with its own (optional) mini type cover keyboard.

Surface Go 4 vs Surface Pro 11

Surface Go 2 got an upgrade the following year with the Surface Go 2 which introduced full better Processors (With the Intel 4425Y or 8th Gen Intel® Core m3 Processor).

We got Surface Go 3 and Go 4 (released in 2024), all of which also shipped with an LTE/4G version for great connectivity and on-the-go support.

The Surface Go range remains one of my favourite Surface devices when travelling on when on holiday (I just wish they had an ARM version to get more battery and performace):-)

Surface Laptop Go – a mini–Surface Laptop was launched in 2020. These weighed in at 2.45 lbs, were powered by 10th Gen Intel® Core™ i5 processor – 1035G1 making them really practical and supported up to 256GB SSD and 4 or 8GB RAM. These shipped with Windows Hello(r) with fingerprint reader and again TPM chip. They had a large trackpad, high quality keyboard, came in lots of colours and had a 12.4-inch 10-point multi- touch screen but no pen support.

Surface Laptop Go 3 – a great compact all rounder

Surface Laptop Go 2 and Laptop Go 3 (shown above) followed in each subsequent years with Laptop Go 3 being the current version. Surface Laptop Go weigh in 1.13 kg and claims up to 15 hours of battery (though I tend to get 7 to 8 of real usage)

These appeal to home users, students and info workers that favour portability and lightweight devices and tend to Dock to a screen when in the office.

2019 – Surface Pro X – Windows on Arm is back

In 2019, Surface Pro X was revealed. This was a super thin (thinnest Surface yet), modern (and in black) Surface Pro device, with up-rated keyboard, newly designed pen (Surface Slim Pen) and featured USB-C ports which for the first time supported both monitor connectivity and charging, along with the now standard Surface Connector port which still exists today in 2025 Surface devices.

Surface Pro X, brought back the Arm processor and an dmuch upgraded Windows on Arm (WoA) architecture which meant Surface Pro X could run both native Arm compiled applications as well as apps that were only available on x86 platforms using x86 emultion mode. Despite critisism, this actually ran really well most of the time and continued to improve as Microsoft enhanced the WoA architecture over the next few years.

The Surface Pro X, powered by Windows on ARM, represented a significant leap in mobile computing by blending the versatility of a tablet with the power of a full PC experience. Unlike traditional x86-based devices, ARM architecture offers remarkable efficiency, enabling longer battery life, instant-on responsiveness, and LTE/4G connectivity. This as important for anyone in a role that needed always-on seamless mobility and provided a far more secure way of connecting than coffee shop hot-spots and clunky VPNs.

Windows on ARM application support 2024
Windows on Arm Growing App Eco system

The integration of ARM into Windows allows for optimised performance on custom silicon, reducing power consumption while maintaining productivity. This was different to the Surface RT days, as app developers were already making and optimising software for ARM, meaning the app-gap was less of an issue. As this gap in compatibility narrowed (and continues to), it makes the shift even more transformative and benefits more recognisable.

With its ultra-thin design, edge-to-edge display, and AI-enhanced performance, the Surface Pro X challenges the conventional notion of PC architecture and signals a future where portability and performance are no longer trade-offs but complementary strengths.

2019/2020: Surface Hub goes Slim with Surface Hub 2

The Surface Hub 2 was officially released in 2019. It introduced several key improvements over the original Surface Hub, which debuted in 2016. The Surface Hub 2 featured a much sleeker design (looked like a giant Surface Pro) was much, lighter weight, and a more versatile 50-inch display with 4K resolution, compared to the original’s larger and heavier models. It also supported multi-user login, allowing multiple people to collaborate seamlessly. A bigger 85″ inch version was also made available.

This device was designed to be modular, with removable processors for easier upgrades. These advancements made the Surface Hub 2 a more dynamic and adaptable tool for modern collaborative environments.

Additionally, the Surface Hub 2 was supposed to introduce (through a software update) the ability to rotate the screen between landscape and portrait modes, enhancing flexibility for different use cases – this unfortunately never came to Surface Hub 2, but did to Surface Hub 3 and to this existing version through a modular hardware upgrade transforming to the Surface Hub 3.

The Surface Hub 3 now has the option of running full Windows 11 or being configured as a Teams Room, running the full Teams Room OS.

2021: Surface Laptop Studio: Versatile & Powerful

In 2021, Microsoft introduced the Surface Laptop Studio, blending the convertible laptop concept of Surface Pro with a remixed version of the pull-forward display found on the gorgeous Surface Studio Desktop devices.

These were power horses, with the latest desktop class processors from intel (13th Gen Intel® Core™ i7-13800H built on the Intel® Evo™ platform) and They were also the first Surface devices to feature their 14.4” PixelSense™ Flow Display with 2400 x 1600 resolution and up to 120Hz refresh rate and featured NVIDIAFootnote® RTX™ 2000 Ada Generation Laptop GPU with 8GB GDDR6 vRAM

 

The Surface Laptop Studio (model 2 shown)

This product essentially split the difference between the Surface Studio and Surface Book. The unique display orientation was ideal for drawing and writing notes on-screen with something other than the usual laptop or tablet modes. However, it introduced some awkward issues in using basic laptop features, like the keyboard and trackpad, which required switching back and forth between drawing and laptop modes which we a little cumbersome in use.

Microsoft also shipped a V2 of the Surface Laptop Studio but discontinued it in 2024 as part of their simplification and rationalisation of the portfolio.

2024: The New Age of Surface: Copilot+ PCs

In 2024, The AI Powered PC was born.

Microsoft introduced the latest evolution of the Surface lineup with Qualcomm, followed by Intel powered devices which, along with Windows 11 24 H2 brought new AI-enhanced features and apps which continue to evolve.

Part of the Surface Pro 11 and Surface Laptop 7 range, these Copilot+ PCs showcase the latest AI capabilities and innovations, marking another significant shift for Microsoft as other OEM also are following with their own Copilot+ PCs.

Surface Pro 11 Copilot+PC with Flex Keyboard

Copilot + PCs have minimum specification of requiring a dedicated NPU capable of delivering more than 40 trillion AI operations per second (TOPS), 256 GB SSD storage and at least 16GB RAM (and Windows 11 24 H2).

This is the current generation of Surface devices…

What’s Next for Surface?

There are lots of rumours, but what we know is we are now in the era of the AI / Copilot+ PC. These next generation of devices are the only devices you will be buying in a few years time. If you are buying a new device today to last you for the next 3-5 years, make it a Copilot+PC.

From a form factor perspective, expect Surface Pro and Surface Laptop to continue to be mainstream from Microsoft. With regards the Laptop Go and Surface Go, I expect these to continue. You will see and hear lots of rumours this time of year new devices expected to be announced around May / June as usual.

Will we see the Surface Studio return, will we see Snapdragon chipsets in the Laptop Go or Surface Go family or will we see a new type of device emerge? One thing is sure – Surface contines to innovate the market. They may not be the number one OEM in terms of market share, but they innovate and set the stage for the best experience of Windows.

Microsoft are the only Windows device manufacturer that own the design, code stack and security layers from Chip to Cloud.

Surface has evolved from furniture to the tip of the spear of modern hybrid computing.

  • Which Surface device holds the most nostalgic value for you?
  • What innovations would you love to see in the next generation of Surface?
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Why Surface Flex Keyboard is a Game-Changer.

Surface Flex Keyboard

Surface Pro has always been about versatility and is the ultimate 2-in-1 device for business and consumers who want the flexibility and agility of a tablet and laptop in one.

Surface Pro can start as laptop, but when you detach the keyboard, you have a tablet, re-attach it and voilà – it is now a laptop again.

Over the years, the once flimsy feel keyboard of the first generation keyboards has got better and better to the point where it now competes in sense of feel, key travel and general use with even a laptop keyboard. 

What if you could take this flexibility a step further?

Introducing The Surface Flex Keyboard?

Surface Flex Keyboard was released in 2024. It is a like a traditional Surface type cover but continues to work when you detach it. This enables a new style of working since you can use the Surface Flex Keyboard in detached mode thanks to the “auto-pairing” Bluetooth connectivity. This makes it great for flexibility, posture and helps you (if you want or need to) change your desk set-up.

Surface Pro Flex Keyboard

With Surface Flex Keyboard, pairing is instant and seamless. Simply connecting the keyboard pairs it instantly and when you detach the keyboard, you can keep working “with” the keyboard not attached.

Surface Pro Flex Keyboard

This means, whether you are taking notes in OneNote, mind-mapping in WhiteBoard or just repositioning your workspace/desk to be more ergonomic. This also works really well when you are working on a train or plane (or sofa) and need to reposition your device.

The best bit – you don’t need to buy the very latest Surface to use it. I’ve just got my hands on one this week whilst at MVP Summit in Seattle and am now using it with my two-year old Surface Pro 9.

Surface Flex Keyboard actually work with all Surfaces going back to the original Pro X which was released in 2019!

Seamless Connectivity, Premium Feel and Different use cases

The Flex Keyboard’s transition between physical and Bluetooth connections is seamless, making it feel like magic. As you’d expect, this is a premium accessory, and it shows. The keyboard really good travel, feels premium and even has the satisfying tactile bump and fast keyboard rebound, similar to that of a Surface Laptop or MacBook Air.

The base of the device is enforced with carbon fiber layers, reducing the bounciness / bendyness that users often criticised in the earlier days of Surface Pro. Oh – you also get a really great haptic touch-pad too which is smooth and precise, and can be adjusted and configured in the Windows Settings.

The keyboard comes in different colours and is wrapped in the usual beautiful soft Alcantara fabric

Compatibility and Value

Surface Flex Keyboard actually work with all Surfaces going back to the original Pro X which was released in 2019, making it a versatile option for new Surface Pro users or those that either need or want a new keyboard for their existing device.

The Surface Flex Keyboard costs from $249 currently in the US and I found them for around £225 in the UK at time of writing.

There seem to be good deal around at the moment but it’s a great keyboard and definitely recommend it for anyone who wants the latest and greatest.

Conclusion

Surface Flex Keyboard is an impressive addition to the Surface Pro “accessories” lineup and I totally love it. Yes they are pricey (but the non flex keyboard is too), but its seamless connectivity (with no manual pairing required), premium feel, and backward compatibility with older devices make it a compelling choice for Surface users new and existing.

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How Surface Pro and Pen improves memory and cognitive function

Writing by hand (on paper or digitally), remains a crucial skill even in the world of speech to text, AI, the keyboard and the smart phone. It is a proven scientific fact that writing provides significant cognitive benefits when compared to typing.

In this blog, I combine valuable insights from a research post on the cognitive benefits of handwriting and its vitality in education and learning in later years. I’ll also share my personal experiences on the use of Microsoft Surface Pro and “digital ink” which again summarises in my opinion, the importance of of writing (outside shopping lists!)

Proven Cognitive Benefits of Handwriting.

Handwriting, as opposed to typing, activates multiple brain regions. This leads to improved memory retention and cognitive function. Here are some key points:

Memory Retention

Writing by hand engages the brain in a way that typing does not, leading to better memory retention. This is because handwriting activates multiple brain regions, including those involved in thinking, language, and working memory.

Holding a pen with our fingers, pressing it on a surface, and moving our hands to create letters and words is a complex cognitive-motor skill that requires a lot of our attention… This deeper level of processing, which involves mapping sounds to letter formations, has been shown to support retention, reading, spelling and comprehension in children.

Mellissa Prunty | Occupational Therapy | Brunel University London

Enhanced Learning

Handwriting supports reading and spelling, especially in children and those with delayed learning conditions. It engages multiple senses, which helps in the learning process. When people write by hand, they are more likely to remember the information and understand it better. This is also one of the reasons hand-written flash cards work so well in revision or when preparing for a speech or presentation.

Brain Activation

Studies have shown that handwriting activates more areas of the brain compared to typing. This increased brain activity leads to better learning and memorization.

Cited from the article (reference link below) Researchers analysed brain scans of university students while they completed writing tasks. The study used electroencephalogram (EEG) techniques. It compared brain activity when students wrote Pictionary words with a digital pen on a touchscreen. This was contrasted with typing them on a keyboard.

“The most surprising thing was that the whole brain was active when they were writing by hand, [while] much smaller areas were active when they were typewriting. This suggests that when you are writing by hand you are using most of your brain to get the job done.”

The study further revealed that the brain regions engaged in handwriting communicated through brain waves linked with learning. Van der Meer adds, “There is a whole body of research that talks about alfa and theta oscillations in the brain that are beneficial for learning and remembering. We found those oscillations were active during handwriting but not during typewriting.”

Consequently, researchers are advocating for the preservation of handwriting skills (even writing with a digital pen) for modern note taking

Link: https://www.nationalgeographic.com/science/article/benefits-of-handwriting

Typing vs paper vs Digitial Ink

Researchers advocate for maintaining handwriting in school due to its benefits for brain development. They argue that despite the rise of digital technology, handwriting should not be neglected in education – Digital ink on devices like Microsoft Surface devices (popular in education) make a huge difference.

It’s not just education either – using pen and ink, in interviews, meeting notes and idea generation also improves cognitive ability, improves memory and is said to increase imagination. Digital notes can also be stored and shared securely (unlike meeting notes in books or scraps of paper) and can even be converted to text or even read by your favourite AI tool 🙂

Surface Pro to the rescue?

I have covered this before in a previous blog post – link at the end. I firmly believe that organisations can leverage these findings and research. They can do this by deploying and using Microsoft Surface for their employees. Ok, so Microsoft are not the only manufacturer to offer pen support, but Microsoft Surface does it better than most. Ink support is built right into the Windows operating system and Surface Pen (the later generations) make inking natural and powerful with Surface Slim Pen 2 even providing haptic feedback when you write.

The use of digital inking with Windows 11 and Surface revolutionised the way we can take and share notes and collaborate in meetings.

Here are some key points from my previous blog post on this topic which I think are directly relevant here.

  1. Efficiency and Flexibility: Digital ink allows for quick and efficient note-taking. Users can easily edit, organize, and share their notes. This flexibility is particularly useful in meetings where information needs to be captured and disseminated quickly.
  2. Enhanced Collaboration: Using digital ink enables real-time collaboration (think digital whiteboards in meetings) and are more inclusive, since multiple users can contribute to a document or canvass at the same time, making it easier to brainstorm and share ideas. This collaborative approach enhances productivity and fosters creativity. The canvas is also shared in the meeting and doesn’t result in organisers taking photos of paper whiteboard and sharing in Teams Chats!
  3. Integration with Other Tools: By investing and using Surface Pro devices with Surface Slim Pen 2 for digital ink, employees and students can integrate ink seamlessly with their other digital tools and platforms like Office apps like OneNote, Whiteboard and many many more. This integration allows users to incorporate multimedia elements into their notes, such as images, videos, and hyperlinks, making the notes more comprehensive and engaging.
  4. Accessibility and Portability: Digital notes are easily accessible and can be stored in the cloud, allowing users to access them from any device, anywhere. This portability ensures that important information is always at hand, whether in the office or on the go.
  5. Security: Writing customer notes, revision notes or research in paper books is fine – until you lose then, spill coffee (or beer) over them, or leave them on a train. Not only do you lose them, risk them getting in to the wrong hands or worse, you have no access to them. Using OneNote and Surface (with Pen and Ink) means your notes are always available to you in any app and any device – security and always!
  6. Meeting Experience: Taking typed notes in meetings, often appears that we are “doing our emails” or not paying attention even if we are taking notes and actions. On the flip side, when we use a Surface Pro to take notes with digital ink, it’s less intrusive and it’s obvious we are taking notes. With the Surface in “mode”, other meeting participants don’t get a view of the back of our laptops and can see we are paying attention and just jotting down notes.
  7. Copilot can help: Assuming your notes are eligible and can be read, Copilot can help summarise your notes, identify actions and even draft your follow up email using the notes your took in the meeting – try doing that when you write in a notebook!



### Conclusion
Both handwriting and digital ink offer unique benefits that are essential in different contexts. Handwriting enhances cognitive function and learning, making it a valuable skill that should be preserved in education. On the other hand, digital ink provides efficiency, flexibility, and enhanced collaboration, making it an indispensable tool in modern meetings and professional settings. By combining the strengths of both methods, individuals can maximize their productivity and cognitive abilities.

“Statistically most studies on the relationship between handwriting and memory [including ones conducted in Japan, Norway, UK and US show that people are better at remembering things that they have written down, manually than typing on a keyboard.”

Naomi Susan Baron | Professor of linguistics| American University in Washington DC

Credits: https://www.nationalgeographic.com/science/article/benefits-of-handwriting

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You’re missing a trick not using Surface and Pen in meetings

Taking notes on Surface

As a Chief Technology Officer, I meet with a lot of clients, partners, and executives within our customer base. I have often found the clicker clatter on a keyboard (taking notes) in a meeting off putting and acutely aware that it can look like I’m not paying attention or catching up on emails. Sorry to say, I do get the same impression sometimes of others in meetings (it’s like having your camera off in meetings!).

Taking notes and actions in meetings

But….often, if we are using a laptop to take notes looks like we are not paying attention, then ways the alternative?

It amazes me (at a technologist) that “most” people still resource to scraps of paper which they shove in their bag or at best a neat company (or vendor freebie) paper notebook. Don’t get me wrong I’m not saying you should never write on paper, but there’s a much better way… Stay with me here!

Picture of a notebook with notes

We take notes for a few reasons…

  • To be clear of our actions during the meeting or workshop
  • To jot down the names and roles of people in the meeting
  • To summarise key points and
  • To of course take notes that we will later use for following up on, or to look back at in a week or month or so.

Using a physical notebook to take notes can causes admin and security headaches.

  • I need to hope I do not misplace my book and know where it is and how to find the notes I took in ink. This not only means my notes are gone but others may have access to stuff I capture (which could be confidential).
  • I need to write up my notes and type them into OneNote, Outlook, or CRM system.
  • I may need to search for something in the notes and can’t remember exactly what book it’s in or what I’m looking for.

That’s where the Surface with pen and ink comes in (yes, I am aware you replace this with an iPad or other tablet and pen), but my key message here is why not to use scraps or paper, or even a traditional clamshell notebook for typing notes.

Inking on Surface Pro

Note taking is best with Surface and Pen

Here are some reasons I can’t imagine using anything other than Surface with pen and ink for client and team meetings:

  1. Perception and Focus: It looks like I am paying attention, taking notes on the meeting at hand and not doing emails or something else.
  2. You remember more: This is true. research shows that when we write notes down than when we type them
  3. It’s a natural Writing Experience: Using a Surface Pro (or Surface Go) with Surface Pen provides a natural writing experience that feels like writing on paper. I can write notes, draw diagrams, underline things, and even cut and paste text etc and then highlight or scribble all over it. It’s just like using pen and paper and has so many other benefits.
  4. Realtime Collaboration: If I am with other teammates, I can use the features in Microsoft OneNote and collaborate in real-time. Using a shared OneNote, I can write and draw on the screen, and my colleagues can see my work in real-time and add their notes to it. This makes it easy to brainstorm and collaborate on ideas. Alternatively, I can keep my notes as “my notes”.
  5. Efficient Notetaking: Using Surface with Pen makes note-taking more efficient and saves me time later.  I can choose to leave my notes as digital ink (this means I can search the text later without converting it to text), or I can have apps like OneNote convert my handwriting into text which then makes it easy for me to copy and paste into emails, CRM systems or anything else. Using OneNote, I can also easily organise my notes into folders and different notebooks.
  6. Professional Experience and Appearance: As a technologist, working on Surface with pen and ink looks professional and sleek. I find it’s a great way to make a good impression on clients and colleagues and helps us promote the use of the best devices of business on the market.
  7. Secure yet accessible: Since my notes are digital (in my case in OneNote), I can access them securely anywhere from any device whenever i need them. I don’t need to worry about losing my notes, not being able to find content or having to ask others to “send me their notes”. If I lose my device or get a new one, my notes are securely stored in the cloud.

Best Surface devices to use

With the exception of the Surface Laptop Go, all Surface devices support touch, pen and ink, however for the optimum inking/writing experience you don’t want to be trying to write on a clamshell type laptop. As such I’d suggest either the

Surface Studio Laptop, Surface Pro or Surface Go devices.

Conclusion

Anything other than Surface + Pen + OneNote is a compromise in a meeting where I need to take notes. It provides a natural writing experience, makes it easier for me to come back to my notes, search for notes later and keeps them safe and secure.

Using Surface devices with ink and touch is also a superior experience and looks professional too. No more tatty notebooks, no more typing loudly on a keyboard with a screen between you and your customers or colleagues or boss.

As always, I welcome your views and comments….

Some useful links

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Microsoft are hosting a Windows and Surface ‘AI’ event’ on 21st September

New devices? More AI? What is coming to Windows 11 and Surface?

Microsoft has announced that they are holding what they describe as a “special event” on September 21st in New York City. Whilst no formal details have yet been shared (or leaked on social media), the expectation is that this will focus on the unveiling of new Surface products (this usually happens around this time), and we expect there to also be an AI-Infused theme to the announcements.

What will Microsoft announce on the 21st of September?

We don’t know officially, however what I expect is that they will use to announce a refresh of several of their existing Surface devices which didn’t get the “refresh love” last October. As such, I would expect Microsoft to formally announce.

  • Surface Laptop Studio 2 – since V1 has now been discontinued.
  • Surface Laptop Go 3– there is lots of hope this will have an ARM variant though from what have heard they are sticking to Intel.
  • Surface Go 4 – again hoping for an ARM variant this year but think I’ll be disappointed.

I’m not expecting a Surface Pro 10 or Surface Laptop 6 to be annouced at this event and have heard this is more likely in the Spring 2024.

There will no doubt be a big focus on AI this year. Last year, with the announcement of Surface Pro 9 5G (which is ARM powered and I am using today), was the first of its kind to feature on chip AI capabilities which in turn enable a bunch of AI enhanced video and audio enhancements known as Windows Studio Effects. Surface Pro 9 5G’s front-facing camera it’s enhanced and assisted by a Neural Process Unit (NPU), that powers feature such as automatic framing, hardware-based background blurring and sustained eye contact during video calls all of which work much better than the native teams (software) experience – the automatic framing super smooth.

I expect all devices announced from this point forward to leverage this on-chip NPU technology.

Sustainability will be front a centre

I also think that the new devices will be even more sustainable – lower power, longer battery life, lower carbon and more repairable. Microsoft are committed to Surface being 100% recyclable by 2030.

AI will be everywhere

I am also confident that Microsoft will use this opportunity to highlight the recent advancements in AI.

Windows 11 will very soon get Copilot and will leverage unique capabilities in the new Surface portfolio and upcoming updates to Windows 11, Bing Chat Enterprise which leverages the deep integration of OpenAI’s ChatGPT-4 chatbot technology into Microsoft’s Enterprise Search and Bing.

I aslo hear will see demos of third party integration into Windows Copilot from the likes of Spotify, Adobe and others. For Windows Copilot to really make an impact, third-party plugins will be a key part of the Windows Copilot System.

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Surface Laptop 5 – “Premium and simply gorgeous”

Surface Laptop 5 is a premium, lightweight, and gorgeous l laptop which builds on the success of its predecessor. This is my one-month, hands-on review.

TL;DR

Surface Laptop 5 was released in October 2022, along with the new Surface Pro 9 and Surface Studio 2+ as part of the 10-year anniversary of Surface.

Surface Laptop 5 is available in several colours including platinum, black, sage and sandstone, this latest iteration of hasn’t changed much from last years’ Surface Laptop 4. It features the same dimensions and form factor as previous generations (which has barely changed since the original version) but has received the annual welcomed tech update and now includes the latest 12th generation Intel chipsets, built on the Intel® Evo™ platform, offering up to 50% power than previous generation. Find out more about Intel Evo?

Surface Laptop 5 starts from just under £900 (plus VAT), subject to specification.

The marketing team have done a great sizzle video as always, which you can see below.

Microsoft Surface Laptop 5 – “Sizzle Video”

On Test: Surface Laptop 5 | i5 | 16GB RAM | 256GB SSD

Thanks to Microsoft, I was able to get my hands on a Surface Laptop 5 on launch day and have been using it as my daily machine to allow me to put it through the paces and write this hands-on review. 

If you have never looked at the Surface line of laptops before, then you should! – Microsoft make the most gorgeous looking, premium devices on the market – all of which feature an anodized aluminum metal process, resulting in a luxury and smooth finish, which closely resembles the look and class of a MacBook. If you’ve ever used a cheaper, plastic built Laptop before, you will instantly notice the premium feel of Surface difference.

For this review, I tested testing a 13.5″ black Surface running Windows 11 22H2, powered by a 12th generation i5-1235U processor with 16GB RAM and 256GB SD.

Specifications and customisations

Like previous models, Surface Laptop 5 comes in 2 sizes and a range of different specs within each range (as well as colour options).

  • 15″: 12th-Gen Intel Core i7-1255U, 8-32GB RAM, 256GB-1TB SDD
  • 13.5″: 12th-Gen Intel Core i5-1235U or i7-1255U, 8-32GB RAM, 256GB-1TB SDD

There are a range of colours available, but the 15-inch model only offers Black or Platinum, while the 13.5″ version also provides the option of Sage and Sandstone. I like the black personally on Surface Laptop range though I do think next time I might try a colour!

Microsoft also offer Alcantara options for the keyboard area, although it is limited to the 13.5″ Platinum model only.  This gives a slightly soft and more premium finish to the keyboard deck, which provides a nice alternative to the aluminium metal. See below.

Image of Surface Laptop 5 with Alcantara finish

Overall feel and use

This is a quick laptop. I have been using a Surface Book 2 and Surface Pro X for a few years now as my two main devices, yet after just a few hours with the Surface Laptop 5, I could feel that this was a great bit of kit. Everything from the speed to power on (instant on), Windows Hello sign-in, launching apps, multitasking, and switching apps was effortless and fast. Video was smooth and audio was sharp and felt like it surrounded me.

The Surface Laptop 5 itself is thin and light – the 13.5 ” I am testing weighs just under three pounds, which is perfect for on-the-go and taking between home and office.

Both the 13.5″ and 15″ models look similar their predecessor, the Surface Laptop 4 (and those before it – a design that still looks modern and fresh. The device feels every bit premium design as you’d expect from a Surface. It is built from high quality refined aluminium in the popular minimalist design, with full size keyboard, large and responsive track pad, 120Hz, 3:2 ratio, 201 PPI pixel sense display, protected by Gorilla Glass 5.

Sensors, camera and speakers are hidden out of sight, the lid has an elegant and subtle Surface Logo on the lid, and around the sides of the device are the standard range of ports, which consist of the Surface Connector (I know many don’t like this but I like it from a consistency perspective), USB-A, USB-C (Thunderbolt 4) and a 3.5mm headphone jack (which interestingly has been removed from the latest Surface Pro 9 line up).

Microsoft have also further perfected the balance and feel of the device, with one-handed opening and nicely cut-away base that gives the impression that the device is floating above your workspace.

Screen options

Available in 13.5- or 15-inch variants, the screen is super clear and bright and features 120Hz refresh, 3:2 aspect ratio 201 PPI pixel-sense display.  The 3:2 aspect ratio is standard across all Surface devices and gives additional vertical space when working on docs or browsing the Web, but it does mean you’ll get the black pillar box lines top and bottom if watching a movie in 16:9. The screen aspect ratio works really well for work and school.

The screen features the 10-point multi-touch as is super responsive, giving it a natural advantage over other premium products like the Apple Mac Book Pro (which still doesn’t have a touch screen). The screen is super precise and supports all Surface Pen generations. The screen also supports Dolby Vision IQ which works by adjusting the colours on the screen based on the levels of ambient light to boost your viewing experience. Watching movies appeared better than my home TV (I need to upgrade) with ultra-vivid colours which are powered by Dolby Vision®3.

I personally find use any device without a touch screen cumbersome to use as touch now feels so natural across almost every other type of device we use.

The screen is protected with Gorilla Glass 5 (GG3 on the Alcantara version), which not only protects the screen but also provides great resistance to scratching.

Camera / Webcam

The front-facing camera is set in the bezel of the display. This is an HD 720p quality optic that supports Windows Hello.  To be honest, 720p seems a bit poor for a premium level laptop, but the camera is high quality and provides good images even in poor light.

Camera quality is ok – more than enough for video calls, but you wouldn’t use it for high-quality photos – a little grainy.

Image taken in doors with no filters – Surface Laptop 5

Audio and Sound

Audio quality on Surface Laptop is really good, especially compared to cheaper devices on the market. You get dual studio mics located each side of the web cam and the speakers, leverage Dolby Atmos®.4 to provide virtual surround sound. It’s great for Teams calls or watching movies etc.

Connectivity

As always with super thin devices, connectivity is minimal but practical. All the ports are located on the left-hand side of the laptop with just the Surface connect port located on the right side which can be used for charging and connectivity to a Surface Dock which then gives you almost endless connectivity options as well as multiple screen support at 4k.

USB and Headphone ports on Surface Laptop 5

You get a single USB-A 3.1 and a USB-C port which supports Thunderbolt 4.0. There’s also a 3.5mm headphone socket and the Surface charging connector.

For connecting more than that you’ll need to use a Surface dock or use Bluetooth of course.

Battery Life

For a device you can carry around and use all day – it needs to be light and have great battery life, or you are forced to carry a charger around “just in case”. Good battery life of course needs to balance three things – performance, battery life and power consumption.

Microsoft say that Surface Laptop 5 can last up to 18 hours of battery life, but the test conditions used by manufacturers is rarely the environment most workers use daily.

I averaged 9 hours and 32 minutes of battery life on a single charge.

I have been using Surface Laptop 5 for just over a month now and have not had a day (yet) where I needed to plug the device in to charge to get me through the day. In my environment I didn’t do anything special – and had settings within Windows as follows:

Screen Brightness: Auto
Keyboard Backlight: Off (this is going to use power)
Screen Brightness: 60% (with auto-adjust off)
Power Saving Mode: Auto
Power mode: Recommended (default)

With these in place, and using a typical mix of Teams calls, Office apps and Web Apps, I averaged 9 hours and 32 minutes for the laptop to go from 100% to it shutting off when i ignored the “plug me in” notifications.  By best day was 11 hours 12 minutes and my worst day (which was all day on video calls), the the laptop still powered through for 8hrs 4 mins.

Sustainability

Microsoft is committed to sustainability and carbon reduction, and this applies to the Surface device family also. Microsoft Surface laptops and tablets are EPEAT gold-registered, and Microsoft are committed to carbon neutrality across the supply chain by 2030.

From a repairability perspective (which also reduced waste and prolongs device life), Surface Laptop 5 devices have a replaceable SSD, display, battery, and motherboard, amongst other swappable components. This is a huge win for consumers and business since it means they can not only stretch out the lifespan of the Surface Laptop 5 by replacing failed components, but it also goes a long way to help corporate ESG goals.  This is not unique to Surface Laptop 5 either, the slide below from Microsoft showcases just how repairable Surface now is.

Image (c) Microsoft.

Surface is also committed to:

  • Ensuring packaging is from recycled, renewable or responsibly sourced content by 2025
  • Eliminating all virgin, single use Pretoleum-based plastics by 2025
  • Being fully recyclable by 2030
  • Uses 100% recyclable packaging by 2030

In the race for king of premium, this is also another winning factor over devices like the Apple MacBook.

Microsoft even have a YouTube video showing some of this repairability. ⬇️

Verdict – Why Choose Surface?

Surface Laptop 5 may not be a radical new or wow design, but Surface Laptop just works. I’m a big fan of Surface, so you may consider me biased (but that doesn’t mean I’m wrong)!

To me there’s four main reason I choose Surface over other brands.

  1. Look: High-quality, thin, lightweight, premium design and workmanship
  2. Performance: Vast range of technical configuration (and therefore price)
  3. Support: Built to run Windows by the company that makes Windows
  4. Sustainability: Repairable, strong commitments to re-use and recycle as well as low-power and excellent battery life (easily lasts a full day of use).
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Microsoft Presenter + Review

Like similar clickers on the market, the Microsoft Presenter + can be used to control your PowerPoint and PowerPoint Live presentations.

The similarity ends here, however, as Presenter + is the first clicker that’s also Microsoft Teams certified, meaning it can also help you control and navigate your Teams meetings as well as providing control over your presentations when using PowerPoint Live from within Teams.

Microsoft say that “Presenter + reflects how work has changed since the start of the COVID-19 pandemic“.

Presenter + costs ~£69 so is not the cheapest “clicker” but is the first designed to work with Teams and brings meeting controls into your hand.

In the Box

… Is the Presenter + device and a charging Dock plus the usual manuals etc. The Presenter + can also be charged directly with a USB type C cable meaning you can leave the charger plugged into your laptop safe knowing that should you need to you can top up the charge with any USB cable.

The back of the device has a simple on/off switch a Bluetooth pairing button.

Set-up

Set up is easy.

  • Un-box the device and turn it on (there’s a switch on the back)
  • If not already installed, install the free Microsoft Assessory centre app from the Store
  • Head over to your Windows Bluetooth settings and pair the device. It also accepts pairing to multiple devices which is useful if you use a different device at home to when out and about, and even remembers any custom settings you apply to it.
Pairing the Presenter + in Windows 11
  • Open the Microsoft Accessory Centre and follow the on-screen prompts to set-up the device and customise any of the settings you wish to.
Walk through of set up and tutorial of Presenter +

Controls and Use

Microsoft Presenter + is not just a PowerPoint clicker.

In addition to the usual slide forward and back buttons, there is an also a giant Microsoft Teams button that allows you to quickly join Teams meetings and do things such as raise or lower you hand when in a meeting without reaching for your keyboard or mouse, giving a much more natural presenter experience. Microsoft also say that you can use Presenter+ with most other meeting apps, including Zoom, though I haven’t tested this yet.

Also on the device is a giant mute button, which can mute and unmute your microphone when in a call/meeting, and the remote nicely vibrates when your turn mute off, so that you know your audience can hear you talking.

You are also able to customise the left and right buttons to your individual needs using the Microsoft Accessory Centre app.

Customising the buttons on Presenter + using the Accessory Control App

Another cool feature which sets this apart from other clicker remotes is that you can use Presenter + to grab and focus the audience’s attention with the screen pointer by pressing the middle 🔆button.

Summary

The is well built, presenter remote that makes Teams Meetings and Presenting within them simple and easy. I’ve only had the joy of using this in a couple of meetings so far and the true test will be how it enables me to true be hands free.

Benefits of Presenter +
Image: Microsoft

One thing I wish it had, would be the ability to spotlight text/highlight text when presenting or zoom in / focus to a section of the presentation. It might be possible to do this via a keyboard shortcut programmed into the device, but I haven’t found a way of doing that yet.

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Microsoft celebrates 10 years of Surface with new devices

TL;DR

Microsoft Surface celebrated 10 years of Surface yesterday, with the 2022 line up, which saw Surface Pro 9 with 5G, Surface Laptop 5 and Surface Studio 2 + being  launched.

With what was a modest event, compared to previous years, Microsoft unveiled a handful of new and updated Surface devices including:

  • Surface Pro 9
  • Surface Pro 9 with 5G
  • Surface Laptop 5
  • Surface Studio 2+
  • Audio Dock and Microsoft Presenter +

The keynoted by Panos Panay, EVP and Chief Product Officer at Microsoft, kicked off the event taking viewers through the history of Microsoft’s journey with Surface.

Surface Pro 9

Always my favour form factor that makes Surface a Surface is the Pro range. Microsoft Surface Pro 9 tablet was annouced with a new Liberty floral print design in blue colour, which has been created in collaboration with design house Liberty London.

Surface Pro 9 – Image (c) Microsoft

Like the Laptop 5, The Surface Pro 9 comes equipped with Thunderbolt connectors and has a 120Hz, 13-inch PixelSense display which makes it perfect for use both as a hand-held tablet and as a laptop when attached to a type cover keyboard.

Microsoft displayed how the Windows 11 adapts with larger spacing between apps when the keyboard is detached from the tablet. Microsoft showcased just how quickly Windows 11 adapts to the change in use, with larger spacing between apps when the keyboard is detached from the device.

Surface Pro 9 is the first in the series with 5G capabilities. This variant is built on the ARM-based Microsoft SQ3 processor powered by Qualcomm Snapdragon and has a battery life of up to 19 hours.

Other variants of the tablet are powered by Intel’s 12th-generation EVO processor.

The front facing camera is centred and field of view has been widened. The (optional) Surface Slim Pen 2 The tablet has a microactuator inside, which, according to Microsoft means “its ink-focussed view makes writing on the screen feel like writing on paper with digital ink that appears to flow”.

Exlusive also to the Surface Pro 9 5G model, is a new NPU (neural processing unit)  which Microsoft said is the most powerful ever in a laptop. The NPU gives the Pro 9 the ability to dynamically focus on the subject at all times, even if the subject is moving. It can automatically creates blur effects and smooth auto framing.

Also provided by the NPU, is a new Voice Focus, which drastically cuts out all kinds of background noise. This was showcased with a leaf blower and hair dryer and seemed extremely impressive (almost magical).

Surface Laptop 5

Laptop 5 was first new product revealed at the event and follows last years Surface Laptop 4, released in 2021.

Surface Laptop 5 – image (c) Microsoft

Following the same popular design size,  Laptop 5 was shown being opened with just one hand revealing a new, quieter keyboard which has been further optimised for responsiveness.  As you’d expect, the design is sleek and light and available in four colours, including the newest colour, sage green.

Surface Laption 5 is built on the latest Intel EVO platform and now has Thunderbolt 4 ports.

Microsoft says that the laptop is up to 50 percent more powerful than its predecessor. It has up to 18 hours of battery life and features a fast charge feature, which powers up the laptop in 30 minutes to provide 9 hours of battery life.

The Microsoft Surface Laptop 5 has the usual 3:2 PixelSense display for both their 13.5-inch and 15-inch models and feature Dolby Vision IQ to deliver richer details and sharper contrast that are tuned to automatically adjust colour accuracy. The screen is also 120hz.

From an audio perspective, we get Dolby Atmos 3D spatial processing speakers, placed right behind the corners of the keys on the keyboard.

Surface Studio 2+

A superb device that many thought had been forgotten was also brought back to life. Oddly called Studio 2+, rather than 3, this could suggest a design change might come in the future, but for now it keeps the futuristic design of Studio 2 and is beautiful.

Surface Studio 2+ — Image (c) Microsoft

Surface Studio 2+ is powered by Intel i7 quad-core processor and NVIDIA GeForce RTX 3060, which Microsoft say is “five times more powerful than the original Surface Studio.”

It comes with three Thunderbolt ports in keeping with rest of the line up and has a 4K display with a colour depth of DCI P3. This also naturally features both Dolby Vision and Dolby Atmos audio.

The gorgeous 28inch screen can be adjusted with just a one-finger push which allows it to intelligently glide and stay in what ever position works for the mode of work. Leveraging Windows 11’s snap layout feature, the screen is large enough to have four separate 14-inch display windows open at the same time, something designers love.

Audio Dock and Microsoft Presenter+

Two other hardware products were revealed at the event. These were Microsoft Presenter+, which is a Teams remote with a mute button, and Audio Dock with multiple ports and spacial speaker and mic

Windows and Surface Together

Whilst the focus was of course about the new Surface line up, most of which were inline with the predictions, the importance and development of Windows was also front of stage. As such, Microsoft used this event to showcase new features for Windows 11, many designed specifically around Surface and other multi form factor devices like Surface Studio Laptop, a Surface Pro and Studio 2+.

Following up from the Windows 11 22H2 update that is now rolling out, Microsoft highlighted so of the new accessibility features that are built in to Windows 11. This incudes a system-wide live captions from audio content, which automatically appears on the screen when any audio from any source is playing.

Among other accessibility features showcased was system wide voice access for voice control and navigation which include new natural voices.

Pricing and Availability

No official announcement of the price of any new Microsoft Surface product was made during the event.

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New Surface devices are coming next month….

Microsoft has confirm what many were expecting. They are holding a Surface event next month (October 12th).

Being held and streamed online also, the event, which is officially dubbed “Microsoft Fall 2022 Event,” is being hosted the day before its global Ignite Event. October also marks the 10 year anniversary of Surface! Wow.

What to expect

As is usual this time of year, the rumour mill and noise around the event is on fire.

It is “expected” that Microsoft will be annoucing the Surface Pro 9 which will have the option of Arm or Intel processors, update to Surface Laptop and a new (but different) Surface Studio.

Stay tuned.

There is also rumour of new Surface accessories coming too, and knowing Microsoft there will also be a couple of suprises..

To find out first hand what is new and what to get excited about, you can register and watch live by registering here.

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Surface Headphones 2+ now Teams Certified without a dongle!

For users / owners of Surface Headphones 2+ (for Business), Microsoft are rolling out a new firmware update which enables the devices to be Microsoft Teams® certified using native Bluetooth® without a dongle.

Image (c) Microsoft

This means users of Surface Headphones 2+ will be able to depend on reliable connections during calls and interact with intuitive touch control with the convenience of not having to worry about the dongle – something which will improve productivity and ease of use for employees that (like me) often navigate different workspaces and devices for hybrid work and everyday life.

This is made possible by Microsoft leveraging the improvement in Bluetooth connectivity directly via the Surface companion app for Windows and Mac desktop clients.

Specific other vendor devices will, in the future, also get firmware updates to support native Bluetooth stack certification support.

Surface Headphones

For more information about Surface Headphones, you can check out the Microsoft product pages here.

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Surface Laptop Go 2 – “Hands on” Review

Last year, I reviewed the Microsoft Surface Laptop Go. Now, after a couple of weeks of use as my “temporary” daily machines, this is my review of the updated, 2022, Microsoft Surface Laptop Go 2 which starts from just £600 in the UK (about $US 700).

You can also check out my video review here:

TL;DR

So – in short, the 2022 edition of the Surface Laptop Go 2 is a fantastic device for anyone in an admin role, those who travels a lot, work in education, front-line, sales etc., that needs a “good” overall performer (for email, web, office apps, bit of Netflix or Paramount+, etc.) but isn’t a “power user”. Laptop Go 2 is sleek, fast, affordable, portable, and easily powerful enough for most productivity tasks at home or work.

Image of Surface Laptop Go 2
Surface Laptop Go 2

INTRODUCING “LAPTOP GO 2”

Version 2 of the Surface Laptop Go 2 – is every bit similar in shape, size, look at feel than the original but improves on it in several ways (under the hood). Inside, we now get an 11th Generation Intel Core processor alongside Intel Iris Xe graphics [last year’s model had the 10th Gen processors and Intel UHD graphics).

Microsoft say that the battery life in this model has also been slightly increased, partly owing to new Operating System Efficiencies in Windows 11 along with the lower power consuming 11th Gen chipsets.

LOOK AND FEEL

Laptop Go 2 weighs in at just 1.13kg and measures just 278.2mm x 206.2mm x 15.7mm – making it beautifully compact and lightweight and ideal for both students or anyone who travels or commutes a lot who are looking for something small, light but functional to take back and forth on the daily commute.

As you come to expect with a Surface Device, Laptop Go 2 is sleek and stylish. It comes in four colours including the standard Platinum, Ice Blue, Sage, and Sandstone. The model I tested was the Platinum model which is made of lightweight aluminium and has the familiar mirrored Microsoft logo on the lid.

When you open the clam-shell lid, you are presented with a full-size rubberised plastic keyboard, which Microsoft claims “provides 30% more key travel than the MacBook Air and a large trackpad. Being a more “budget friendly” device, there is no backlighting on the keyboard and the trackpad doesn’t have haptic feedback like the new Surface Laptop Studio debuted.

The power button (which does light up), also serves as a fingerprint sensor which you can use with Windows Hello to unlock the laptop.

Connectivity-wise, you get the same ports as on the Surface Laptop and last year’s Laptop Go 1 – a Single USB-C port (which supports 4K video), Single USB-A port, 3.5 mm headphone jack and the Surface Connect port which it uses for charging. You also get Wi-Fi 6 and Bluetooth 5.1.

Note: the USB-C port doesn’t support charging like many new laptops, so you’ll need to keep using the Surface Connect Port charger which comes in the box.

The screen on the Surface Laptop Go 2 has a 12.4-inch PixelSense touchscreen display with a resolution of 1536 x 1024p and a 3:2 aspect ratio like that found on most of the newer Surface family. The display is bright, clear, and sharp with great colours and black blacks – event in direct sunlight. Don’t get me wrong, Surface Laptop Go 2 is not intended for professional-level graphics or artwork, but it is more than good for viewing documents, web pages or watching videos. It also doesn’t support use of the Surface Pen, which is of course another cost saving thing.

The Webcam – is tiny and located between two small spatial microphones on the top edge of the screen. Unlike the “bigger” versions of Surface, this does not support Windows Hello and is only a 720p. This is the one area I wish Microsoft hadn’t “saved money” on as webcam quality is important in the new world of hybrid and remote work. I’m also so used to the Windows Hello Camera and personally prefer it over the fingerprint reader. Microsoft say that the camera on the Laptop Go 2 is an upgrade on last year’s model and features a “new camera module providing improved brightness, contrast and colour balance“.

Image taken from Teams Call on Surface Laptop Go 2
Image taken from Teams on Surface Laptop Go 2

Low light and bright backlight quality was handled well, but the image did feel a little grainy at full screen – I think I’d still prefer at 1080p webcam though – feels like a compromise we don’t need.

SPECS, PEFORMANCE & BATTERY

SPECIFICATIONS
The device I’ve had on loan, is powered by a Quadcore, 11th Gen Intel Core i5-1135G7 processor, the Intel Iris Xe graphics chipset and 16GB RAM along with a 256GB SSD.

Like all Surface’s Laptop Go 2 is available in both consumer and business editions. The business version ships with Windows 11 Professional and providing enhanced secure features including Secured-Core   security features, which includes a dedicated physical TPM 2.0 chip (rather than virtual TPM in firmware which the consumer model has).  
Choices are otherwise limited in these more budget friendly devices, and Microsoft simply give you options over how much RAM and SSD storage you need.

The entry level unit has 128GB SSD, but only 4GB RAM and no fingerprint reader.

PERFORMANCE
Spoiler – Laptop Go 2 is not designed to compete with the bigger members of the Surace family like the Surface Laptop, Surface Pro or Studio when it comes to raw power, and graphics performance, but it did do a decent job of everything I threw at it. Throughout my week of testing, I had multiple apps open, including Teams, Word, PowerPoint, and Outlook and used it a few evenings for watching a few films and even tried out Clipchamp to edit one of my son’s YouTube “clips” he’d made all without feeling like I was using an under-powered device. I even managed a bit of Minecraft on the device as well as playing TrainSimWorld 2 and Forza Horizon using Xbox Streaming – more on that later!!

BATTERY LIFE
Microsoft states that Laptop Go 2 provides up to 13.5 hours of ‘typical device usage’, but my loan device lasted about 25% less than that – 9hrs 16mins in fact of constant use in my usual home working test scenario:

  • Connected via Wi-Fi.
  • Screen Brightness set to auto.
  • Bluetooth connected headset, keyboard, and mouse.
  • Mix of normal daily use – no special tests – 8-10 Teams Video Calls (camera on), Core Office desktop apps and some social media apps and web browsing.
  • Connected to 4K Ultrawide screen via Surface Dock v1.

This is, I would say the main area of disappointment compared to the advertised specs – as I think you’d still want to take a power adapter out with you – “just in case”.

9 hrs isn’t awful but it’s nowhere near the “up to 13.5hrs”.

One day Microsoft will get this bit right and maybe when (if) they shift to ARM based chipsets for Laptop Go and Surface Go we will see battery life closer to what Apple manage to squeeze out their “M” chip-based devices. performance out of the battery.

XBOX GAME STREAMING

So – this was never going to be the best experience, but while on holiday on the Isle of Wight (if you haven’t been – you should go by the way), I wanted to test Xbox remote play on our Xbox One X (I know I know, where’s the Series-X!). My first test was done running on NowTV broadband (70Mbps or so).

On returning home yesterday, I then recreated the scenario from my desk, streaming from the same Xbox (which is in the same house). The experience was pretty much the same.

In summary, for fast framerate games like this, I’d say “it works pretty well”. Game play was surprisingly good. It did struggle with the odd refresh glitch and jittery in places on high frame-rate games (I was testing it with Forza Horizon 4) but overall and given the spec of the Surface Laptop Go 2, was more impressed than I thought I’d be. The video below show’s how this played out.

Xbox Cloud Streaming – Forza Horizon 4

ROUNDING IT ALL UP

Battery life aside – Microsoft’s Surface Laptop Go 2 is a great all-rounder device for students, consumers or business users that are on more of a budget or than need something new and modern, gorgeous, and premium in feel that is both ultra-portable, and good enough for everything a “typical user” needs.

If you are big into gaming, (see above) big graphics/design and art, or you are a number crunching, coding, power-user then, you’ll want to look at the high-end devices like the Surface Laptop Studio or Surface Book 3 – though you can “get buy” when travelling if you need a game-fix and want to play remote or cloud play with the Xbox App.

Check on the hands-on video review here:

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Microsoft has created an awesome mashup of the latest Surface and Windows 11 innovations

In recent years, Microsoft has taken a leaf out of Apple Book and is know known for putting together some pretty awesome product launch and general marketing videos for their Surface Lineup and Windows 11.

Whilst we usually only see these things at annual press events and new product launches such as Laptop Studio or Surface Duo, Panos Panay has recently taken to social media and posted a really awesome mashup reveal of the latest innovations across Windows 11 and the Microsoft Surface Products.

Many of my followers will know that I am a huge fan of Surface and also an MVP for #Windows11, but I must admit, this short video even gave me goosebumps since it really does capture the best of what makes Surface devices truly remarkable and innovative (setting the standard for other OEMs). The video also shows some of the latest enhancements within Windows 11 that were annouced formerly in their Future of Work event on the 5th April, where Panos showed off enhancements to things like Fluent icons, the Start Menu, and Windows Hello.

Check it out below!

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Surface Laptop SE – hands on video-review

Surface Laptop SE

Microsoft is known for setting the standard and innovating the laptop market with Surface and with Surface Laptop SE they have done it again – this time at the lowest end of the market with the extremely cheap but well built Surface that starts from just £229.

What is Surface Laptop SE?

Microsoft target market for Surface Laptop SE is schools that buy laptops in bulk to give to students in classrooms and/or to take home. This is laptop for children from primary age up to mid-secondary school age, which explains why this has been built with lower end specifications and the more lightweight and plastic design.

Surface Laptop SE (Images my own)

Surface Laptop SE is not sold commercially or direct to consumers and runs Windows 11 SE, which relies on remote provisioning, deploying, and admin for installing and maintaining applications. 

Note: Windows 11 SE is not like Windows 10 in S Mode. Windows 11 SE run apps from both in and from outside the Microsoft Store. The main difference is that the OS is trimmed down and has been specifically optimised for lower specification devices. Windows SE is Microsoft's solution to help empower teachers and learners with productive, sturdy and reliable laptops at scale.

For a device that costs between £229 and £300 you might think “really!!!!”, but I’d say that Microsoft has done it again and created an awesome piece of budget hardware which should set a new standard for low-end devices built specifically for Pre-School, Primary and lower Secondary School students.

The Microsoft Surface Laptop SE is available to education through Surafce resellers and also via Microsoft directly and pricing starts from just £229 for the 4GB RAM/64GB model, which comes with a dual-core Intel Celeron N4020 processor. The model I tested, was the slightly higher specification model which retails at around £299 and has 8GB of RAM, 128GB storage and a quad-core Intel Celeron N4120 CPU.

First Impressions: Look and Feel

This looks like a Surface! From a design perspective, the Surface Laptop SE has some similarities from its sibling, the Surface Laptop Go, but has a much more attractive price for the education market. To get to a price of just £229, Microsoft have had to compromise in a number of areas such as swapping the sleek “Surface” metal for a more child-friendly plastic for the overall chassis design. Do not let that put you off though – it is still a sleek and elegant design that looks modern, clean and far more premium than it should for a device at this price.

Unveiling – Surface Laptop SE

The top lid features a simple but bold Surface logo, while the underside of the device is clean with just seven screws that hold it together allowing for easy accessibility for repairs – yes – this is a repairable device! Alongside this, there are four rubber feet with the two rear ones being slightly taller than the front to allow a natural and angled keyboard typing experience.

Port and connectivity wise, the Laptop SE has a USB Type-A, USB Type-C (which supports power, data and video display), a headphone jack, a separate barrel type charger in favour for a the standard Surafce Connector – which I found a little odd, but presumably is much cheaper to replace.

Laptop SE is extremely light – weighing just over a kilo at 1.11kg (about 2.4 pounds) which is the weight of a bag of sugar! You can see my “unboxing experience” below.

First Impressions: Useability

So first things and weird to get my head round is that the Surafce Laptop SE does not have a touch screen, nor does it support pen and ink! This is not surprising given the price point but had to put that out there – it is a Surface after all!

Typing Experience

It’s normally easy to tell a cheap/budget laptop from the quality of the casing, keyboard and trackpad but not on Surface Laptop SE. The experience on Laptop SE is every bit premium and features exceptional quality and usability. Unlike many other budget laptops, Microsoft have reinforced the keyboard, which provides a sturdy and premium typing experience which is IMO the same as the experience on any Surafce Laptop Go .

Display

As a budget device, Microsoft have replaced the usual LCD multi-touch screen found it other Surface devices with a 16:9 aspect ratio, 11.6-inch non-touch TFT screen with a resolution of 1366×768 and an aspect ration of 135 pixels per inch.

When using the Surface Laptop SE, the display is bright, colours look good and the matt screen works well (especially given that in a school environment it’s usually bright and light). Viewing angles are good too and it’s easy to see the screen even if you are looking square on. Finally, screen bezels are a bit thick, but given this is designs for school use, it means you dont grab the screen when closing the lid or changing the angle.

Surface Laptop SE is equipped with just a 1-megapixel 720p (30 FPS) front-facing camera, which is of course a lower budget option compared to the flagship devices. Despite the lower resolution, I was pleasantly surprised by how well the camera worked (even in low and bright light), and in a Teams test call with myself, the image quality was very good and sharp. The onboard microphone is also really good (well it was in limited test environment) and did a great job of picking up all the relevant voice tones.

Battery Life

Given this is a device for schools, it needs to last the school day at least right and even more if the schools are providing these on a 1:1 basis for students which is happening more and more.

Battery life is good, Microsoft claims 16 hours, which they never seem to get right in real life, but I used my test device for a whole day from 8:30am until the battery died at around 4:30pm – a solid 8.5hrs of constant use with it plugged into a second screen, running on wireless and with all my common apps open including Teams which I used for around 6 Teams Meetings.

Performance and Workload

Surface Laptop SE is totally silent in operation. It doesn’t get hot, it does not have a fan, so it produces no ambient noise – at all.

My Test Scenario
1. Battery fully charged (no plugged int mains)
2. Wireless On
3. External Monitor Connected via USB-C in Extended Mode
4. Brightness and Power all set to “auto”
5. Workloads tested: 6 x Teams Calls (with video), PowerPoint, Outlook, Word, Excel, Edge

As you’d imagine by the insanely low price point, Surface Laptop SE is no power horse, though it performed surprisingly well given what I threw at it.

For the main all my core apps like Office Apps and Teams ran well. The device comes with Minecraft Education Edition installed too, so took this for a spin over lunch and it too ran without an issue or lag (I just need to learn how to play it). Surface Laptop SE seemed quite happy chugging along with the majority of my day-to-day productivity apps together. Apps running via the browser were naturally more responsive which is one of the great things with modern apps like Office 365 in the browser.

Multiple App launching

The only place where it seems to “struggle” a bit, was initial device boot up, resume from sleep (which takes a second or two) and general “first time” app launching where you really notice the performance lag of the “out-dated” chipsets in this device – the N4120 Celeron processor is some 3 years old. This isn’t Microsoft’s fault as it’s the best they can do (and they have done well) with what Intel offers at this low price point.

That said – performance it is not awful, and after a few hours of use, it feels normal to be honest – this is due in part to the way in which Microsoft optimised Windows 11 SE to take the best advantage of the low-power Celeron N4120 processor, including streamlining the Windows 11 OS to use less system resources.

I cover Windows 11 SE in a separate post.

Conclusion and Closing Comments

Given the age range and sector this device is aimed at – it is more than adequate and a great bit of “value” Surface tech.

Surface Laptop SE Final Thoughts

Surface Laptop SE highlights what makes Surface, a Surface and it sets the standard for low cost, good quality laptops for primary and secondary education. Microsoft’s attention to detail, focus on core features, and quality design where it matters are all what Surface does best and Surface Laptop SE is no exception.

You won’t be buying one of these for the office, but even though this is designed for school children. It feels good to use and doesn’t feel like a budget friendly device at all. Most students (even teachers to be honest), don’t “need” a high-end Surface Laptop or Pro and if this means schools can equip students and teachers with technology to facilitate digital curriculum then Surface Laptop SE can go a long way to help school achieve this.

This of course, brings us to the obvious question about why Microsoft doesn’t sell this directly to consumers as well (with Windows 11 Pro)? I think they should – I’d certainly buy one for my 7 y/o. I think with a slightly better CPU, it would make a great home laptop at a crazy cheap price.

To end this review, if you work at a Primary or Secondary School, are looking at ways to increase your device to student ratio or provide a laptop for every child, Surface Laptop SE should be looked at.

Ready my similar posts…

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Microsoft Surface Duo 2 “Hands on” Review

SurfaceDuo

Santa was kind this year and allowed me to get my hands on a Surface Duo 2. Before I drive into the formal review, I’d like to summarise by saying that Surface Duo 2, whilst very much similar and samey is much better and more refined better than the original Duo. Whilst a Dual Screen may not be for everyone, it’s different and is great once you to adapt to it.

IMO, having two screens available will (once you get used to it) leave you wondering how you ever made do with just one before. It’s a convenience and multitasking experience that once you get used to is hard to let go of.

The Duo certainly get’s attention and is simply an awesome blend of Surface and Android then this device is worth every penny or cent.

The original Surface Duo was released in 2020 and whilst a thing of beauty (it looked gorgeous, was pretty responsive and a real “wow piece”, it lacked (for most) some key things such as NFC, and decent cameras which stopped me for replacing my daily driver (a Samsung S20) for the Duo.

The Surface Duo 2

Surface Duo 2 is simply the most beautiful bit of mobile technology I have ever set eyes on. It is a work of art, the Picasso of devices, and you just want to touch it and use it. The original Duo only came in a white (Glacier) , but the Duo 2 adds another colour option of black (called Obsidian) which is also stunning.

As I said in the intro, having two screens available to you (once you get used to it) will leave you wondering how you ever made do with just one before. It’s a convenience and multitasking experience that once you get used to is hard to let go of.

Surface Duo 2 is simply the most beautiful bit of mobile technology I have ever set eyes on.

Under the hood, Microsoft have given us a flagship mobile chipset (the Qualcomm Snapdragon 888), 2 beautiful screens, NFC, fast charging, the latest Bluetooth, 8GB of RAM and updated cameras (both on the front and in a new 3-camera cluster on the rear). There’s also a glance bar on the sides to see notifications. These hardware improvements have enabled me to use the Surface Duo 2 as my day-to-day device, which the original Duo fell short of.

Yes it is bigger than my “old” Samsung S20 Ultra, but it does feel ok in my pocket (now that my Surface Bumpers have arrived).  Unlike the original, the Surface Duo 2 arrived with Android 11 waiting to be installed which, combined with the updated guts makes it feel super fast and responsive with no noticeable lag. 

One week in and I haven’t experienced any major quirks, and my only annoyance is that the battery is still not as good as I would have hoped (more on that later) but then I have been using it (ok, showing it off) a lot and of course the Duo has to power two screens.

Design and Feel

The Surface Duo 2 feels more polished than the Surface Duo does. It still looks every bit Surface Duo, Microsoft have clearly listened to feedback and made a number of key refinements over the first generation.

Surface Duo 2 (left) vs Surface Duo (right)

One of the most noticeable changes (you can’t miss it), is the camera bump on the back of the device. Microsoft have added a powerful triple-lens camera setup (there was no rear camera in the original Duo), which means the cameras do protrude from the back of the device (like with most phones). This was a slight concern to me when I first started using the device, mainly because it’s so noticeable compared to the original Duo!  The cameras are surrounded with a tough plastic material, which extends beyond the glass back of the camera. This means that camera lenses are not in direct contact with the back of the left side of the device when it closes. Its does stick out though and you can’t help think “I hope I dont damage it”.

With Duo 2, Microsoft has also addressed one of the most annoying things about the original Duo which was that you had to open the device just to check the time or see if you had any notifications – a problem you don’t get with single screen phones. Surface Duo 2 has notification displays (called the Glance bar) that wraps around the edge of the device and are activated with a simple tap of the unlock button to show the time or a missed notification.

The Screen(s)

Like the original Surface Duo, the Duo 2’s selling point and USP is centred around the dual-screen design.

Two screens make every day tasks so much easier. Everything from reading an eBook across two screens feels more natural, whilst being on. Teams Call and making notes in OneNote on another is simple a fluid. Another great example is when you are reading and email or on a web page with links. With dual screens, clicking a link means these can open on the second screen to read later. As I have said a few times now, having two screens at your disposal massively changes the ways in which you can multitasking on your device.

The displays themselves are simply beautiful and clear. Like many other aspects of the Surface Duo 2, the screens have been upgraded too. The original Duo had two 5.6-inch AMOLED displays with a 1,350 x 1,800 resolution, which “combined” into an equivalent single 8.1 display with a 1,800 x 2,700 resolution.

With Surface Duo 2, there are two 5.8-inch displays, which open up to a “combined” 8.3 inch single screen. Each display gives 1,344 x 1,899, which with a combined resolution of 2,688 x 1,892.

Each display on the Duo 2 has a 90Hz refresh rate and up to 800 nits of brightness. Duo 2 can also deliver over 87% of the DCI-P3 colour gamut which is actually slightly better than the Surface Laptop Studio, a device designed specifically for art and graphics focussed tasks.

Gesture support for the Surface Duo 2 is unchanged from the original. This is good becuase it works well, allowing for example, for you to swipe up and drag towards the middle of the two displays to have an app span both screens. Additionally, most Microsoft apps (and a few third party ones), take full advantage of the dual displays on the Surface Duo. I find apps like Outlook most useful on a dual screen whereby you can have your email list and your current emails side by side which makes scanning through and responding to email much easier and similar to what you’d expect on a Windows/Mac desktop app.

Surface Duo 2 (left) vs Surface Duo (right)

Microsoft Teams is another app that leverages the full potential of the dual screen capability of the Surface Duo. With Teams on a Surface Duo, you can have chat open on one display, with your video call open on the other which makes the  mobile Teams experience much more aligned to how we tend to use apps and multitask in a Teams meeting. The Amazon Kindle app is good example of a non Microsoft app that has also been optimised for dual screen devices.

The launcher screen (which is the home screen  UI) even allows you to group and launch apps side by side as I have shown in the example below from my original Surface Duo device.

App grouping on Surface Duo

The hinge mechanism on the Surface Duo 2 is the same as on the original Duo. It’s slick and smooth with just enough resistance to prevent it opening by accident and once open, it stays open and in place.

The Camera(s)

When you are paying this kind of money for a flagship phone, you expect decent cameras, and this was one area the original Surface Duo fell short. Whilst I’d day that Surface Duo is not really aimed at the average iPhone or Samsung S series customer, if you are going to use it as your primary device (whether that is work, personal or both), you don’t want to have to carry a second camera around just to be able to take good photos.

The Surface Duo 2 has two cameras, a 12MP front facing camera, and a triple-lens camera on the back which encompasses a 12MP wide lens, a 12 MP telephoto lens and a 16MP Ultra-Wide angle lens.

The camera bump does mean, however that you can no longer fold the device back completely but it’s a small price to pay for awesome cameras.

The image below is one I took while visiting Kew Gardens in London over the Xmas break.

Image Captured With Surface Duo 2

If you’ve seen or used the original Duo, you will notice the photo quality is a huge improvement from the original and was one my biggest disappointments.

Specifications and Performance

With Surface Duo 2, Microsoft have put a decent flagship chipset inside. The original device, while  an innovative bit of technology, struggled IMO to grab the attention needed because the chipset components used weren’t at the specification the device or the price-tag commanded.

This time, Microsoft have got it right – and includes the Qualcomm Snapdragon 888 chipset, a leap ahead of the Snapdragon 855 which makes up the guts of the original model. RAM in the Surface Duo 2, has increased from 6GB to 8GB, but this is lower in comparison to what other vendors are heading for with their top end devices. Highend Samsung devices for example, now ship with 12GB.

Does it matter? Well, it may not be a RAM related  thing,  but I’ve read reviews from others seeing performance issues with Duo 2 where the phone gets “stuck” in a the camera app when taking lots of photos, or more precisely when switching from camera to another app and back again. I have not seen this myself yet but it’s something I’ll be on the look out for.

So far though, from my week of use, the Surface Duo 2 works and performs extremely well. I am comparing most of the day to day use with my previous daily device (the Samsung Galaxy S20) and it is at least on par with this, but far more fun to use. 

Battery Life

Like all mobile phone makers, battery life gets close attention, and the published numbers are never (in true day-to-day life) accurate.

Microsoft claim “up to 15.5 hours of video playback and 28 hours of talk time”, which definitely sounds impressive. Here’s how the Duo 2 performed for me over Christmas Day and Boxing day….

Though out these two days, I took lots of photos and videos of the kids, family and friends, did a fair bit of web browsing, WhatsApp messaging and general “showing off” of the device, and it did fall short of Microsoft’s claims but faired better than I actually thought it would…

The Surface Duo 2 lasted 11.5hrs before the battery got to the critical 10% level. I didn’t try it with single screen only (why would I), but in essence I’d say it performed about as well as my 1 year old Samsung S20. I think I will still need to bring a battery charger with me for a full day out (fortunately the Duo 2 does support fast charging).

Gaming…..

Another big use case of the Duo is gaming, after all this is a device made by the same company that built the Xbox and of course they have recently just released their Xbox Cloud Gaming service. With Surface Duo, You can play games using the second screen as a controller or you can stream console games using an Xbox controller.

Pricing

Microsoft Surface Duo 2 is available to buy (at time of writing) from £1,349 – which gets you the base/standard configuration with the Snapdragon 888 chipset, 8GB of RAM and 128GB of storage. For another £150 you can get the 256GB version and there’s also a version with 512GB RAM if you really need that much!

Unlike the original device, Surface Duo 2 doesn’t come with the Bumper case that is designed to protect it from falls and knocks – the first thing I did was spend another £38 on one in an attempt to keep it looking new and shiny. Many may not see this as a big deal, as the sides of the Surface Duo 2 are a more rugged plastic this time but its an expensive device so the bumper is the least it deserves to keep it looking pretty.

Yes, Surface Duo 2 is an expensive device, but it’s more competitive with the phones around it. As an example, the Samsung Galaxy Z Fold 3 costs £1,599, which is slightly more expensive than the same spec Surface Duo 2.

Any annoyances?

Just a few…

  1. The Microsoft Launcher needs updating. It’s far out of date compared to the Standalone version you can run on any other android phone and other a couple of dual app launching shortcuts, lacks features of the standalone launcher.
  2. The size of the camera bump (mainly its noticeable since the device is so thin) is overwhelming at first but when you use it you soon forget how good the cameras are (especially compared to the Duo 1).
  3. Touch response is an issue at times on the Surface Duo 2 as it was on the original and an area of the software that Microsoft really needs to work on. Hopefully the upcoming Android 12 update and promised updates will address this.
  4. Apps optimised for dual screens are few and far between. It’s a shame that not nearly enough app developers take advantage of the capabilities and flexibility of using dual screen technology effectively. This is not limited to Surface Duo of course – there simply aren’t that many of these type of devices in the market today.

Would I recommend?

In short Yes

Being a Surface Fan and Windows MVP, I am always going to say yes!!! but in all honestly, the Surface Duo 2 is a truly unique and beautiful device that delivers a really solid solution for IT professionals, senior managers or tech enthusiasts.

Surface Duo 2 addresses all the short comings of the original and is a device that allows you to replace your daily driver.

Just like the Surface line up for business, Surface Duo 2 hits the professional market spot well. If you are an IT enthusiast, love the Surface Brand and want a device that stands out from the crowd, delivers a powerful and unique experience over the run-of-the-mill iPhone or Samsung devices out there then this a device that will not disappoint.

2022 will celebrate 10 years of Surface

2022 will see Microsoft celebrate the 10 year anniversary of Surface. The first device launching in October 2012 with the Surface RT followed shortly after by the Surface Pro (I still have a working one in my office somewhere too).

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Microsoft Surface Go 3 Review

Being a big fan of the Surface Family, and being a fan of the Surface Go 2 LTE for traveling and working on the go, I couldn’t wait to get my hands on the Surface Go 3 and put it through a days work to see how much compared to the Go2

Introducing the Surface Go 3

The Surface Go 3 is essentially an under the hood upgrade to last years’ Surface Go 2. Internally, the entry-level Pentium Gold 4425Y processor has been replaced with a Pentium Gold 6500Y chip, while the higher end model (the one I have been evaluating) has had its Core m3-8100Y chip replaced with a 10th-gen Core i3-10100Y chip. Being 10th-gen is key as this means it will run and support Windows 11 which the Surface Go 2 family will not (officially anyway).

Surface Go 3 (connected over cellular)

While not a power horse (and not designed to be), the Surface Go 3 is still the cheapest, smallest and lightest Windows 11 Surface device from Microsoft that gives you the full experience of Surface including Surface pen support, 10-point multi-touch and Windows Hello camera.

Same Quality Look and Feel

The Surface Go 3, looks almost identical to the Surface Go 2 which is no bad thing. There are rumours and “leaks” online that a black version is also coming very soon which will be nice as I am a fan of the Surface Pro X which I have in Black and feels a little more “Professional” in my opinion.

A year on, the Surface Go still looks modern, but the screen bezels, which are 13mm at the top and 12mm at the sides, are wide by modern standards and again I’m surprised these weren’t made a bit smaller. Surface is very popular in schools and one of the reasons for the larger bezels is to help with screen grip and reduce accidental tapping on the screen or so we are told!

The size of the Surface Go 3 is 245 x 175 x 8.3mm and weight is 544grams. The screen is the same 10.5inch, 1,920 x 1,080 IPS screen and the body is high quality, solid magnesium body, complete with “any angle” kickstand, single USB-C port, Surface Connect Port and, headphone jack port.

Specifications, Speeds and Feeds!

As with the Surface Go 2 before it, the spec sheet is only half the story and it is easy to dismiss the Surface Go range due to its specification when comparing to the big brother devices like the Surface Pro 7 or 8. Whilst I would have liked to see a “little more grunt” under the hood, the Surface Go, is, however, in my opinion, a great bit of modern workplace kit and deserves serious consideration when looking at future 2-in-1 purchases for both home and work – depending on the use case of course. Here’s the headlines:

  • Core Spec: The base model features just 64GB eMMC and 4GB RAM with no pen or keyboard. The higher end version (I really wouldn’t bother with the lower end one unless on a real tight budget) is built with a Intel Core i3 10th Gen/128GB SDD and 8GB RAM.
  • Battery: The Surface Go 3 improves on the battery life of the Go 2 and delivers 9hrs 31mins according to benchmark data. My own personal tests delivered me just over 8hrs of constant use with a blue tooth mouse and the Type Cover Keyboard attached, connected via wireless and with me in and out of Teams calls, Outlook and usual office type apps. That’s not bad considering the battery is only a little larger than the Surface Go 2’s (28Wh versus 27Wh) but not as good as Apple manage with their iPads.
  • Wireless: comms in the Surface Go 3 has been extend to Wi-Fi 6 and Bluetooth 5 which is powered by the Intel AX200 card, and there is also an NFC radio inside too. The LTE version also ships with Fast 4G support either in physical SIM or eSIM.
  • Keyboard: The Surface Type Cover keyboard is rightly regarded as a design classic and something that has been copied, cloned and built upon my most other OEM vendors. The Surface Type Cover keyboard is sleek, easy to type on, and very light and even has a backlight. Unlike the majority of it’s “clones”, it also has a trackpad for the full-on “mini laptop” experience.
  • Front Facing Webcam: The Webcam on the Surface Go is 5MP and is exceptionally good quality. The picture and video quality is crisp and colours are vibrant and low light support is good too. The camera also supports video recording at 30fps / 1080p. Generally the cameras on Surface devices are always fantastic – and the Go 3 is no exception. Combined with the highly effective microphone array, makes the Surface Go 3 ideal for videoconferencing apps like Teams (or WebEx or Zoom). The webcam also supports Windows Hello facial recognition.
  • Rear Camera: At the back of the device is average quality flash-less, 8MP camera that, like the front facing webcam, can shoot 1080p 30fps video. Quality is good and clear and great for school field trips etc.

Cost

Surface Go 3 starts from £369 (£30 cheaper than the Go 2) and as always with Surface devices, specification options, regional variations, promotions and volume, and accessories all affect the end price.

Note: Surface Go doesn’t ship by default with a Pen or the Type Cover Keyboard which to me are what makes a Surface a Surface.

Without these promos the price for commercial organisations is around:

ModelTypical Price (inc. VAT)
Surface Go 3: Pentium Gold/4GB/64GB eMMC [no extras]£369
Surface Go 3: Pentium Gold/8GB/128GB SD [no extras]£499
Surface Go 3: Intel i3/ 8GB / 128GB SSD [no extras] £569
Surface Go 3: Intel i3/ 8 GB / 128GB [plus Pen and Type Keyboard]£740 [ish]
Surface Go 3 Consumer Pricing Table

Summary

Stay clear of the entry-level Surface Go 3. Yes, it is very cost effective, lovely to look and great if you just want to do web browsing type activities or use it for the occasional film or word doc etc.

If you are going Surface Go, go for the Core i3 model with 8GB RAM and 128GB SSD and dont forget the keyboard.

Finally bear in mind the use case. I love the Surface Go family but as a secondary device to my primary and not as a daily driver. They are great for school use – my 7 y/o uses my old Surface Go 2 for school work and loves it as its a “proper” laptop, runs Windows and he can use the pen to make “things come to life!”. I also work with many commercial organisations that use Surface Go for front-line staff due to the light-weight build, LTE options and good battery life.

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What we might see at the Surface Event tommorow (22nd Sept).

Based on leaks, past years and media gossip we expect to see:-

  • Surface Book 4
  • Surface Pro 8
  • Surface Go 2
  • Surface Duo 2 (aka surface phone)

So as my friends, colleagues and followers know I’m a big fan of Windows and Surface so just a tad excited for the annual Surface hardware event on Wed Sept 22nd 2021.

There’s been loads of coverage by Windows Central for example as well as many other spotters and bloggers as well as what has been refreshed in previous years. As such ere’s what might be coming based on the rumours and leaks and update history of past events.

Surface Book 4?

One of the most rumoured design changes “may” be coming to the Power horse that is the Surface Book 4. This (if true) will be a major uplift to the current model and w is expected to feature a brand new design with non-detachable 2-in-1 design which will basically combining the best of Surface Laptop with the Surface Pro form factor to create the new Book 4.

Based on the renders and numerous leaks, the display on the Surface Book 4 will be able to be pulled forward and laid flat over the keyboard deck for drawing or taking notes which also resembles similaraires to the Surface Studio.

Leaked images of Surface Book 4 (maybe)

I’d expect the usual upgrades to the internals, USB A to be ditched in favour of USB C (or even thunderbolt) and upgraded graphics capability and a possible increase in screen refresh rate to match the new dynamic refresh which is part of #Windows11.

The big question is will this in fact be called a Surface Book 4 or something else… Time will tell.. But I think its fair to say that this is likley to be the biggest highlight of the event on Wednesday.

Surface Pro 8

The flagship Surface Pro device (which will most likely be called the Surface Pro 8) should also be unveiled.

Surface Pro Black

There is unlikely to be any major design changes but there are rumours we will see a more Surface Pro X feel to this years model with a bigger display and thinner bezels. There also be the usual spec upgrades to chipsets and processors to the latest and greatest.

There also been reports that Microsoft might be ready to up the screen to support a new dynamic refresh rate of up 120Hz for this years higher end Surface devices.

Surface Go 3

The ever popular Surface Go is likely see just a modest upgrade this year with better chipsets and battery and again will most likley keep the Intel Pentium Gold processor as well as an i3 (or maybe i5 option to match the Surface Laptop).

Surface Go

Other than, not expecting much else other than it would be nice to see an option of black… Everyone loves a black Surface.

Surface Duo 2

I loved the Duo v1 (price tag aside) but it lacked a lot of leasing features that would have earned more airtime…

There been lots of rumours and leaks in this one but we hope to see a much better phone that still builds on the amazing looks and quality of the original. We expect and hope to see it feature at least:

  • Latest Processor (Snapdragon 888)
  • 5G and Bluetooth 5
  • Upgraded camera, as well as rear cluster
  • NFC
  • Upgraded battery and Screen
Surface Duo 2. Image (C) Windows Central

A new Surface Studio?

I’d love to see a new Studio but not heard any rumours on this one and suspect the new Surface Book 4 may create the hybrid graphics powerhouse in a mobile form… Who knows…we all will in a days time.

Where to watch the event?

The event is streamed live at 4pm UK time (11am ET) and can be watched (or register for a reminder) here.

Link: https://www.microsoft.com/en-us/event

What are you most excited for?

Please leave your comments below…

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Surface Laptop 4 AMD: Hands on review

Every bit a Surface – a premium but light weight workhorse with choice of AMD or Intel chipsets and full working day battery (and fast charge).

On test: Surface Laptop 4 13.5″ AMD Ryzen 5 / 16GB RAM

I have been lucky to have an aluminium Surface Laptop 4 13.5″ with 16Gb and the AMD Ryzen 5 chipset on loan for about 8 weeks, so thought it was about time I wrote my review! Thanks #SurfaceUK for the loan.

SurfaceLaptop 4 13.5″ AMD

Overall feel and use

Microsoft’s latest and ever gorgeous looking Surface Laptop 4 naturally features the latest generation Intel or AMD chipsets, new colours and best of all much improved battery life which lasted a full 8hrs of constant use in my test – which is pretty damn good in my book (or laptop!)

As with previous iterations, it’s hard to spot any visual differences between this and Surface Laptop 3, with it matching the dimensions, weight, port selection and design which still looks beautiful and premium as ever.

As always, the keyboard is great quality, quiet and with great “key travel” making it easy to type. The large trackpad is smooth, responsive and precise but still manages to not get in the way of typing.

Screen is bright, great resolution with it’s standard 3:2 aspect ratio. Sound from the speakers are also clear and crisp and even has surprisingly good bass and mid tones and doesn’t sound at all tinny. Films on Netflix sounded really nice – though of course sound better beamed to a high quality set of speakers or sound bar!

The webcam naturally supports Windows Hello face recognition for logging into Windows in a split second and provides 720p quality webcam (with great light and perfect field of view and microphones are better than most for video calls.

Surface Laptop 4 was whisper quiet in operation – and in my all day use test I really couldn’t hear the fans when they did kick in, which they did a few times as I was working in direct sun with video on and lots of apps.

WiFi, high brightness, video on and headset

Battery Life

Battery life was some way behind the claimed 12± hrs but did last a full 8hrs with constant use – sitting outside in the sun, blue tooth paired headset, Wi-Fi and brightness set to high. My day was spend in back to Teams video calls along with regular dips into Apps such as Word, Excel and PowerPoint. Battery settings were left to their defaults.

My day started at 7.00am and Surface Laptop 4 got me through to just after 3:00pm when it hit 10% and battery saver engaged. I had, in my bag an external USB battery pack (just in case) which then managed to get me about 75% charge in about an hour so I didn’t technically need to finds a mains plug (though without my USB battery pack, my day wouldn’t have finished earlier than planned)!

Inside the device

As you’d expect with the latest version, the internal components of Surface Laptop 4 have been upgraded from Laptop 3. For the first time Microsoft has the AMD’s Ryzen 5 processors available in the 13.5in laptop. The Intel version gets options of 11th-gen Core i5 or i7 chips and graphics has also been significantly improved thanks to the use of the built-in “Xe integrated” graphics.

Conclusion

The Surface Laptop 4 is (as expected) a premium quality, thin and light weight Windows 10 power-notebook from Microsoft.

The device is modern, sleek, is very light yet high quality and feels great to use. Its quick and responsive and definitely attracts that “jealous look” as Surface devices always seems to stand out in a crowd.

One of the other great things (small but important) with Surface over many other OEMs is the lack of any bloat ware. Surface comes with “just Windows 10 installed“, and the standard stock apps (including Office which needs to be activated). This means it runs fast out of box and you don’t spend hrs removing bloatware!!

A great laptop for home or work that won’t disappoint – just wish Microsoft would let me keep it!!

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